bluetooth TOYOTA RAV4 PRIME 2021 Accessories, Audio & Navigation (in English)
Page 267 of 308
2679-1. Connected Services overview
9
Connected Services
Content provider
Provides contents to the application server.
Application server
Type A: Function achieved by using a smart-
phone or DCM
Of the functions included with Connected Services, the 
Toyota Apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps  installed on a smartphone to be displayed on and operated from 
the screen via Bluetooth
®.
 Via DCM
• Toyota audio multimedia system enables applicable apps  installed on the system to be displayed on and operated from th e 
screen.
A few settings must be performed before Toyota Apps can be 
used. ( P.269)
By using a smartphone or DCM
A
B 
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2699-1. Connected Services overview
9
Connected Services
• Downloaded contents
• Radio stations that were listened to
●Once initialized, the data and set-
tings will be erased. Pay much 
attention when in itializing the 
data.
■Settings required to use 
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile 
application to your smart-
phone.
2 Open the Toyota mobile 
application on your smart 
phone and follow instruc-
tions. Bluetooth
® Pairing is 
required.
In order to use Toyota mobile appli-
cation, the following must first be 
performed:
 Register a Bluetooth® phone 
with the hands-free system. 
( P.38)
●Applications can only be used 
when the Toyota mobile applica-
tion has been downloaded to your 
smartphone, and the application is 
running.
●Toyota mobile app lication opera-
tional procedures can also be con-
firmed by visiting
http://www.toyota.com/
connected-services
in the United States, and
http://www.toyota.ca/connected
in Canada.
●If a Toyota mobile  application is 
used while iPod audio/video is 
being played back, system opera-
tion may become unstable.
Preparation before using 
Toyota mobile application 
Page 277 of 308
2779-2. Connected Services operation
9
Connected Services
“Download in Background”: Select 
to operate other functions while 
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is 
complete.
“Later”: Select to install later. When 
this screen button  is selected, the 
screen will re turn to the last dis-
played screen. To install the update 
data: ( P.277)
“See Detail”: Select to display 
detailed information on the update 
data.
“Install”: Select to  install the update 
data. Follow the steps in “Installing 
the update data” from step  2. 
(  P.277)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed 
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.276)
2 Select “Continue”.
“Later”: Select to postpone the 
installation of the update data and 
go back to the previous screen.
3Check that installing is 
started.
“Install in Background”: Select to 
operate other functions while 
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota Apps cannot be oper-
ated while installing.
When problems occur with start- ing the application player, a 
message will appear on the 
screen. Referring to the follow-
ing items, identify the problem 
and take the suggested correc-
tive action.
“When it is safe and legal to 
do so, please ensure your 
Toyota mobile application is 
running and logged in on your 
phone.”
The Toyota mobile application can-
not be connected to Bluetooth
® 
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United States, and
http://www.toyota.ca/connected
in Canada, to confirm if the phone 
is Bluetooth® SPP compatible or 
not, and then activate the Toyota 
mobile application.
 “Installation failed, please try 
again”
Installation can be attempted again 
by changing to the application 
screen and pressing the “Install” 
switch.
“Application download error. 
Please try again later.”
Downloading can be attempted 
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the 
“Download” switch again.
“Download error, some 
Toyota mobile application 
functions may not work as 
expected. Please reinitiate 
If a message appears on 
the screen 
Page 278 of 308
2789-2. Connected Services operation
the download process.”
The Toyota mobile application can-
not be connected to Bluetooth
® 
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United States, and
http://www.toyota.ca/connected
in Canada, to confirm if the phone 
is Bluetooth® SPP compatible or 
not, and then activate the Toyota 
mobile application.
Please ensure your Toyota mobile 
application is running and logged in 
on your phone while vehicle is not 
moving.
 “To use the services, Toyota 
mobile application needs to 
be running on your phone. 
For more information, please 
visit toyota.com or call 1-800-
331-4331 in the United 
States, 1-888-869-6828 in 
Canada, and 1-877-855-8377 
in Puerto Rico.”
The Toyota mobile  application can-
not be connected to Bluetooth
® 
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United States, and
http://www.toyota.ca/connected
in Canada, to confirm if the phone 
is Bluetooth® SPP compatible or 
not, and then activate the Toyota 
mobile application.
 “Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the 
operation.
A keyword can be entered to an 
application by the software key-
board or voice recognition func-
tion. For details about the 
functions and services provided 
by each application, refer to
http://www.toyota.com/
connected-services
in the United States, and
http://www.toyota.ca/connected
in Canada.
The keyboard layout can be 
changed. ( P.62)
1 Display the application 
screen. ( P.276)
2 Select the desired application 
screen button.
3 Select the character entering 
space.
4 Enter a search term, and 
then select “OK”.
5 Entering characters will be 
reflected on the character 
entering space.
 For details on operating the 
keyboard:  P.32
Entering keyword opera-
tion
Entering a keyword using 
the software keyboard 
Page 284 of 308
284Alphabetical Index
Alphabetical Index
A
AM/FM/SiriusXM (SXM) radio 127
Available HD Radio™ technol- ogy ..................................... 131
Caching a radio program...... 128
Displaying the radio ID ......... 133
HOW TO SUBSCRIBE TO Siri- usXM Radio Services ......... 132
Overview .............................. 127
Presetting a station .............. 128
Radio broadcast data system ........................................... 130
Radio options ....................... 129
Refer to the table below to iden- tify the problem and take the 
suggested corrective action 134
Selecting a station from the list ........................................... 129
Smart favorites ..................... 133
Troubleshooting guide.......... 131
Using HD Radio™ technology ........................................... 130
Android Auto .......................... 141 Overview .............................. 141
“Android Auto” button (“Menu”  screen) .............................. 15, 56
Apple CarPlay
®/Android Auto™
................................................. 55 Establishing an Android Auto  connection ............................ 56
Establishing an Apple CarPlay  connection ............................ 55
Troubleshooting ..................... 58
“Apple CarPlay” button (“Menu”  screen) .............................. 15, 55
“Apps” button (“Menu” screen) ......................................... 15, 276
“APPS” button ..... .............12, 276
Audio/visual remote controls 146
“Audio” button (“Menu” screen) ......................................... 15, 122 “Audio” button (“Setup” screen)
.........................................19, 148
“AUDIO” button ................12, 122
Audio settings.........................148 Audio settings screen ...........148
Displaying the audio settings screen.................................148
B
Basic function ...........................12
Basic information before opera-tion ...........................................28
Basic operation.................74, 122
Bluetooth
® audio ....................142
Overview ..............................142
Registering/Connecting a 
Bluetooth
® device ...............144
Bluetooth
® phone message func-
tion .........................................246 Calling the message sender .249
Checking received messages ...........................................247
Displaying the message screen ...........................................246
Receiving a mess age ...........246
Replying to a message (dictation  reply) ..................................248
Replying to a message (quick  reply) ..................................248
“Bluetooth” button (“Setup”  screen) ...............................19, 42
Buttons overview......................12 Operations of each part ..........12
C
“Charging Schedule” button (“Information” screen) ...........20
Checking around the vehicle.203 Screen display ......................203
Checking the front and around  
Page 287 of 308
Alphabetical Index287
Radio .................................... 150
Terms ................................... 156
Operating the map screen ....... 22 Displaying the current position of the vehicle on the map screen............................................. 22
Moving the map screen .......... 22
Zooming in/out the map ......... 22
Other settings ........................... 62
P
Panoramic view monitor ........ 197 Camera switch ..................... 199
Display ................................. 199
Driving precautions .............. 197
How to switch the display ..... 200
Panoramic view monitor precau- tions....................................... 220Area displayed on screen..... 220
Difference between the screen  and the actual road ............ 224
Distortion of three-dimensional  objects on the screen ......... 226
The camera .......................... 223
When approaching three-dimen- sional objects ..................... 226
Parking assist guide line display  mode...................................... 188Screen description ............... 188
“Phone” button (“Menu” screen) ......................................... 15, 234
“Phone” button (“Setup” screen) ......................................... 19, 250
“PHONE” button ............... 12, 234
Phone operation (Hands-free  system for cellular phones) 234
Phone settings ....................... 250 Contacts/Call history settings screen ................................ 252
Displaying the phone settings  screen ................................ 250
Message settings screen ..... 258 Notifications/display settings 
screen.................................251
Phone settings screen ..........250
Sounds settings screen ........250
Placing a call using the 
Bluetooth
® hands-free system
...............................................239 By call history .......................239
By contacts list .....................240
By favorites list .....................240
By home screen ...................242
By keypad.............................241
Calling methods on the 
Bluetooth
® phone ...............239
“POWER VOLUME” knob ...................................12, 28, 123
“Projection” button (“Menu”  screen) .....................................15
Q
Quick reference ..............122, 234 Functional overview..............122
Phone screen operation .......234
R
Radio operation ......................127
Rear view monitor system .....174Driving precautions ...............174
Screen description................175
Rear view moni tor system pre-
cautions .................................176 Area displayed on screen .....176
Differences between the screen  and the actual roa d.............177
The camera ..........................176
When approaching three-dimen- sional objects......................179
Receiving a call using the 
Bluetooth
® hands-free system
...............................................242 
Page 288 of 308
288Alphabetical Index
Incoming calls ...................... 242
Receiving weather information ............................................... 170Displaying weather screen ... 170
Weather guidance service.... 171
Registering/Connecting a 
Bluetooth
® device .................. 38
Profiles ................................... 41
Registering a Bluetooth
® audio 
player for the first time.......... 40
Registering a Bluetooth
® phone 
for the first time .................... 38
Registering home ..................... 24 Setting home as the destination............................................. 25
Route guidance ........................ 97
Route guidance screen ............ 97 During freeway driving ........... 98
Screen for route guidance ...... 97
Turn list screen..................... 100
Turn-by-turn arrow screen.... 100
When approaching intersection............................................. 99
S
Screen adjustment ................... 35 Displaying the screen adjust-ment screen ......................... 35
“SEEK TRACK” button ............ 12 AM/FM/SiriusXM (SXM) radio........................................... 127
Android Auto ........................ 141
Bluetooth
® audio .................. 143
iPod/iPhone (Apple CarPlay) 139
USB memory ........................ 137
Setting Bluetooth
® details ....... 42
“Detailed Settings” screen ...... 47
Bluetooth
® setup screen ........ 43
Connecting a Bluetooth
® device
............................................. 43 Deleting a Bluetooth
® device..45
Displaying the Bluetooth
® setup 
screen...................................42
Editing the Bluetooth
® device 
information............................46
Registering a Bluetooth
® device
.............................................45
Setup................104, 148, 250, 281
“Setup” button (“Menu” screen) ...........................................15, 19
“Setup” screen .........................19
Some basics....... .............123, 235
About the contacts in the contact  list .......................................238
Audio screen adjustment ......126
Registering/Connecting a 
Bluetooth
® phone ...............236
Reordering the audio source 124
Selecting an audio source ....123
Sound settings......................124
Turning the system on and off ...........................................123
USB port ...............................124
Using the phone switch/micro- phone .................................237
Voice command system126, 238
When selling or disposing of the  vehicle ................................238
Starting route guidance ...........93 A route from the Cloud (Vehicles equipped with DCM) .............96
Confirm destination screen.....93
Route overview screen ...........94
Status icon ................................17 Status icon explanation ..........17
Steering switch “MODE” switch .....................146
Phone switch ........................237
Talk switch ....................160, 238
Volume control switch ..146, 237    switch .......................146 
Page 289 of 308
Alphabetical Index289
Steering switches ................... 146Steering switch operation ..... 146
T
Talking on the Bluetooth® 
hands-free system ............... 243 Call screen operation ........... 243
Incoming call waiting ............ 245
Sending tones ...................... 244
Switching calls while a call is in  progress ............................. 245
Transmit volume setting ....... 244
Things you should know ............................... 181, 195, 229If you notice any symptoms ........................... 181, 195, 229
Product license..................... 231
Tips for operating the audio/ visual system........................ 150
Tips for operating the navigation  system ................................... 117
Touch screen .......... .................. 29
Touch screen gestures........... 29
Touch screen operation ......... 30
Toyota Apps ........................... 276 Entering keyword operation . 278
Using Toyota Apps ............... 276
“Toyota Apps” button (“Setup”  screen) ............................ 19, 260
Toyota Apps settings ............. 281 Displaying the Toyota Apps set-tings screen ........................ 281
Toyota Apps settings screen 281
Toyota parking assist monitor ............................................... 183Driving precautions .............. 183
Screen display...................... 184
Using the system.................. 185
Toyota parking assist monitor  precautions ........................... 189Area displayed on screen..... 189 Differences between the screen 
and the actual roa d.............191
The camera ..........................190
When approaching three-dimen- sional objects......................193
“Traffic” button (“Setup” screen) .........................................19, 111
“Traffic incidents” button (“Infor- mation” screen) ................20, 83
Traffic information ....................83 Displaying the traffic incidents screen...................................83
Displaying traffic information on  the map ................................85
Traffic settings ........................111 Displaying the traffic settings screen.................................111
Screen for traffic  settings......111
Troubleshooting .....................260
“TUNE SCROLL” knob .............12 AM/FM/SiriusXM (SXM) radio...........................................127
Android Auto.........................141
Bluetooth
® audio ..................143
iPod/iPhone (Apple CarPlay) 139
USB memory ........................137
Type A: Function achieved by  using a smartphone or DCM267Before using the f unction......268
By using a smartphone or DCM
...........................................267
Preparation before using Toyota  mobile application...............269
Type B: Function achieved by  using DCM and the system..270Before using the f unction......270
Type C: Function achieved by  using DCM .............................271
Type D: Function achieved by  using DCM and a smartphone...............................................274 Remote Connect ..................274