check engine light TOYOTA RAV4 PRIME 2021 Owners Manual (in English)
Page 4 of 616
4TABLE OF CONTENTS
Utility vehicle precautions.................................... 390
6-1. Using the  air conditioning 
system and defogger
Automatic air conditioning  system ......................... 396
Remote Air Conditioning Sys- tem .............................. 405
Heated steering wheel/Front  seat heaters/Front seat 
heaters and ventilators/Rear 
seat heaters ................ 407
6-2. Using the interior lights Interior lights list ............ 410
6-3. Using the storage features List of storage features . 413
Luggage compartment fea- tures ............................ 417
6-4. Using the other interior fea- tures
Other interior features ... 420
Garage door opener...... 435
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 444
Cleaning and protecting the  vehicle interior ............. 447
7-2. Maintenance Maintenance requirements.................................... 450
General maintenance.... 451Emission inspection and 
maintenance (I/M) programs
.................................... 454
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 455
Hood .............................. 457
Positioning a floor jack .. 458
Engine compartment ..... 460
12-volt battery................ 466
Tires .............................. 468
Tire inflation pressure .... 480
Wheels .......................... 482
Air conditioning filter ...... 483
Cleaning the DC/DC Con- verter air intake vent and fil-
ter  ............................... 486
Wiper insert replacement .................................... 489
Electronic key battery .... 493
Checking and replacing fuses .................................... 495
Light bulbs ..................... 497
8-1. Essential information Emergency flashers....... 504
If your vehicle has to be  stopped in an emergency
.................................... 505
If the vehicle is trapped in ris- ing water ...................... 506
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 507
6Interior features
7Maintenance and care
8When trouble arises 
Page 15 of 616
15Pictorial index
Precautions against winter season ......................................P.387
To prevent freezing (windshield wiper de-icer)
*...................P.403
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.445
Replacing the wiper insert .................................... ...............P.489
Fuel filler door ............................................... .....................P.306
Refueling method ............................................... ..................P.306
Fuel type/fuel tan k capacity .................................................P.551
Charging port .................................................. .....................P.99
Charging method ................................................ .................P.114
Tires ....................................................................................P.468
Tire size/inflation pressure ................................... ................P.555
Winter tires/tire chain ........................................ ...................P.387
Checking/rotation/tire pressur e warning system ..................P.468
Coping with flat tires......................................... ....................P.527
Hood ....................................................................................P.457
Opening ........................................................ .......................P.457
Engine oil ..................................................... ........................P.552
Coping with overheat ........................................... ................P.544
Warning messages ..............................................................P.523
Headlights/side marker lights .................................. .........P.295
Turn signal lights ...............................................................P.289
Parking lights/dayt ime running lights .......................... ....P.295
LED accessory lights
*........................................................P.295
Tail lights/side marker lights ............................................P.295
Tail lights .................................................... ........................P.295
Back-up lights
Light bulbs of the exterior lights for driving
(Replacing method: P .497, Watts: P.556)
E
F
G
H
I
J
K
L
M
N 
Page 93 of 616
932-1. Plug-in hybrid system
2
Plug-in hybrid system
Shift the shift lever to D when 
stopped at a traffic light, or driv-
ing in heavy traffic etc. Shift the 
shift lever to P when parking. 
When using the N, there is no 
positive effect on fuel consump-
tion. In the N, the gasoline 
engine operates but electricity 
cannot be generated. Also, 
when using the air conditioning 
system, etc., the hybrid battery 
(traction battery) power is con-
sumed.
Drive your vehicle smoothly. 
Avoid abrupt acceleration and 
deceleration. Gradual accel-
eration and deceleration will 
make more effective use of 
the electric motor (traction 
motor) without having to use 
gasoline engine power.
 Avoid repeated acceleration. 
Repeated acceleration con-
sumes hybrid battery (trac-
tion battery) power, resulting 
in poor fuel consumption. Bat-
tery power can be restored by 
driving with the accelerator 
pedal slightly released.
Make sure to operate the brakes 
gently and a timely manner. A  greater amount of electrical 
energy can be regenerated 
when slowing down.
Repeated acceleration and 
deceleration, as well as long 
waits at traffic lights, will lead to 
high fuel and electricity con-
sumption. Check traffic reports 
before leaving and avoid delays 
as much as possible. When driv-
ing in a traffic jam, gently 
release the brake pedal to allow 
the vehicle to move forward 
slightly while avoiding overuse 
of the accelerator pedal. Doing 
so can help control excessive 
electricity and fuel consumption.
Control and maintain the vehi-
cle at a constant speed. 
Before stopping at a toll booth 
or similar, allow plenty of time 
to release the accelerator and 
gently apply the brakes. A 
greater amount of electrical 
energy can be regenerated 
when slowing down.
 Electricity consumption will 
increase significantly when 
driving at high speeds in EV 
mode or AUTO EV/HV mode. 
If there will be a long distance 
to the next external charging 
point after leaving a freeway, 
it is recommended to drive in 
Shift lever operation
Accelerator pedal/brake 
pedal operation
When braking
Delays
Highway driving 
Page 261 of 616
2615-1. Before driving
5
Driving
WARNING
●During normal driving, do not 
turn off the hybrid system. Turn-
ing the hybrid system off while 
driving will not cause loss of 
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it 
more difficult to steer smoothly, 
so you should pull over and stop 
the vehicle as soon as it is safe 
to do so. 
In the event of an emergency, 
such as if it becomes impossible 
to stop the vehicle in the normal 
way:  P.505
●Use engine braking (downshift) 
to maintain a safe speed when 
driving down a steep hill.
Using the brakes continuously 
may cause the brakes to over-
heat and lose effectiveness. 
( P.285)
●Do not adjust the position of the 
steering wheel, the seat, or the 
inside or outside rear view mir-
rors while driving.
Doing so may result in a loss of 
vehicle control.
●Always check that all passen-
gers’ arms, head or other parts 
of their body are not outside the 
vehicle.
●Do not drive in excess of the 
speed limit. Even if the legal 
speed limit permits it, do not 
drive over 85 mph (140 km/h) 
unless your vehicle has high-
speed capability tires. Driving 
over 85 mph (140 km/h) may 
result in tire failure, loss of con-
trol and possible injury. Be sure 
to consult a tire dealer to deter-
mine whether the tires on your 
vehicle are high-speed capabil-
ity tires or not b efore driving at 
such speeds.
■When driving on slippery 
road surfaces
●Sudden braking, acceleration 
and steering may cause tire 
slippage and reduce your ability 
to control the vehicle.
●Sudden acceleration, engine 
braking due to shifting, or 
changes in engine speed could 
cause the vehicle to skid.
●After driving through a puddle, 
lightly depress the brake pedal 
to make sure that the brakes 
are functioning properly. Wet 
brake pads may prevent the 
brakes from functioning prop-
erly. If the brakes on only one 
side are wet and not functioning 
properly, steering control may 
be affected.
■When shifting the shift lever
●Do not let the vehicle roll back-
ward while a fo rward driving 
position is selected, or roll for-
ward while the shift lever is in R. 
Doing so may result in an acci-
dent or damage to the vehicle.
●Do not shift the shift lever to P 
while the vehicle is moving.
Doing so can damage the trans-
mission and may result in a loss 
of vehicle control.
●Do not shift the sh ift lever to R 
while the vehicle is moving for-
ward.
Doing so can damage the trans-
mission and may result in a loss 
of vehicle control.
●Do not shift the shift lever to a 
driving position while the vehicle 
is moving backward.
Doing so can damage the trans-
mission and may result in a loss 
of vehicle control. 
Page 262 of 616
2625-1. Before driving
WARNING
●Moving the shift lever to N while 
the vehicle is moving will disen-
gage the hybrid system. Engine 
braking is not available with the 
hybrid system disengaged.
●Be careful not to shift the shift 
lever with the accelerator pedal 
depressed.
Shifting the shift lever to a gear 
other than P or N may lead to 
unexpected rapid acceleration 
of the vehicle that may cause an 
accident and result in death or 
serious injury. Doing so can 
damage the transmission and 
may result in a loss of vehicle 
control.
■If you hear a squealing or 
scraping noise (brake pad 
wear limit indicators)
Have the brake pads checked and 
replaced by your Toyota dealer as 
soon as possible.
Rotor damage may result if the 
pads are not replaced when 
needed.
It is dangerous to drive the vehicle 
when the wear limits of the brake 
pads and/or those of the brake 
discs are exceeded.
■When the vehicle is stopped
●Do not depress t he accelerator 
pedal unnecessarily. 
If the vehicle is in any gear other 
than P or N, the vehicle may 
accelerate suddenly and unex-
pectedly, causing an accident.
●In order to prev ent accidents 
due to the vehicle rolling away, 
always keep depressing the 
brake pedal while stopped with 
the “READY” indicator is illumi-
nated, and apply the parking 
brake as necessary.
●If the vehicle is stopped on an 
incline, in order to prevent acci-
dents caused by the vehicle roll-
ing forward or backward, always 
depress the brake pedal and 
securely apply the parking 
brake as needed.
●Avoid revving or racing the 
engine.
Running the engine at high 
speed while the vehicle is 
stopped may cause the exhaust 
system to overheat, which could 
result in a fire if combustible 
material is nearby.
■When the vehicle is parked
●Do not leave glasses, cigarette 
lighters, spray cans, or soft 
drink cans in the vehicle when it 
is in the sun.
Doing so may result in the fol-
lowing:
• Gas may leak from a cigarette  lighter or spray  can, and may 
lead to a fire.
• The temperature inside the  vehicle may cause the plastic 
lenses and plastic material of 
glasses to deform or crack.
• Soft drink cans may fracture,  causing the contents to spray 
over the interior of the vehicle, 
and may also cause a short cir-
cuit in the vehicle’s electrical 
components.
●Do not leave cigarette lighters in 
the vehicle. If a cigarette lighter 
is in a place such as the glove 
box or on the floor, it may be lit 
accidentally when luggage is 
loaded or the se at is adjusted, 
causing a fire. 
Page 443 of 616
443
7
7
Maintenance and care
Maintenance and care
7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 444
Cleaning and protecting the  vehicle interior ........... 447
7-2. Maintenance Maintenance requirements.................................. 450
General maintenance.. 451
Emission inspection and  maintenance (I/M) pro-
grams ........................ 454
7-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 455
Hood ........................... 457
Positioning a floor jack 458
Engine compartment ... 460
12-volt battery ............. 466
Tires ............................ 468
Tire inflation pressure . 480
Wheels ......... ...............482
Air conditioning filter .... 483
Cleaning the DC/DC Con- verter air intake vent and 
filter  .......................... 486
Wiper insert replacement .................................. 489
Electronic key battery.. 493
Checking and replacing  fuses.......................... 495Light bulbs ...................
497 
Page 451 of 616
4517-2. Maintenance
7
Maintenance and care
■Resetting the message indicat-
ing maintenance is required
After the required maintenance is 
performed according to the mainte-
nance schedule, please reset the 
reminder light or message.
To reset the reminder light or mes-
sage, follow the procedure 
described below:
1 Press   or   of the meter 
control switches and select   
on the multi-information display.
2 Press   or   of the meter 
control switches and select 
“Vehicle Settings”. Then press 
and hold  .
3 Press   or   of the meter 
control switches and select 
“Scheduled Maintenance”. Then 
press  .
4 Select “Yes” and press  .
You can perform some mainte-
nance procedures by yourself. 
Please be aware that do-it-your-
self maintenance may affect 
warranty coverage.
The use of Toyota Repair Manuals 
is recommended.
For details about warranty cover-
age, refer to the separate “Owner’s 
Warranty Information Booklet” or 
“Owner’s Manual Supplement”.
Do-it-yourself mainte-
nance
General maintenance
Listed below are the general 
maintenance items that 
should be performed at the 
intervals specified in the 
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s 
Manual Supplement/Sched-
uled Maintenance Guide”. It 
is recommended that any 
problem you notice should 
be brought to the attention 
of your Toyota dealer or 
qualified service shop for 
advice.
WARNING
■If the hybrid system is run-
ning
Turn the hybrid system off and 
ensure that there is adequate 
ventilation before performing 
maintenance checks.
Engine compartment
ItemsCheck points
Brake fluid
Is the brake fluid at 
the correct level? 
(  P.464)
Engine/power 
control unit 
coolant
Is the 
engine/power con-
trol unit coolant at 
the correct level? 
( P.462)
Engine oil
Is the engine oil at 
the correct level? 
( P.460) 
Page 497 of 616
4977-3. Do-it-yourself maintenance
7
Maintenance and care
Check the wattage of the light 
bulb to be replaced. (P.556)
Front turn signal lights
Front side marker lights
WARNING
■To prevent system break-
downs and vehicle fire
Observe the following precau-
tions.
Failure to do so may cause dam-
age to the vehicle, and possibly a 
fire or injury.
●Never use a fuse of a higher 
amperage rating than that indi-
cated, or use any other object in 
place of a fuse.
●Always use a genuine Toyota 
fuse or equivalent.
Never replace a fuse with a 
wire, even as a temporary fix.
●Do not modify the fuses or fuse 
boxes.
NOTICE
■Before replacing fuses
Have the cause of electrical over-
load determined and repaired by 
your Toyota dealer as soon as 
possible.
■To prevent damage to the 
engine compartment fuse box 
cover
When opening the  fuse box, com-
pletely release the claw locks 
before lifting up the cover. Other-
wise, the claws may be damaged.
Light bulbs
You may replace the follow-
ing bulbs by yourself. The 
difficulty level of replace-
ment varies depending on 
the bulb. If necessary bulb 
replacement seems difficult 
to perform, contact your 
Toyota dealer.
For more information about 
replacing other light bulbs, 
contact your Toyota dealer.
Preparing for light bulb 
replacement
Bulb location
A
B 
Page 523 of 616
5238-2. Steps to take in an emergency
8
When trouble arises
pedal is shown
A warning message about an opera-
tion of the brake pedal may be 
shown while the dr iving support sys-
tems such as PCS (Pre-Collision 
system) or the dynamic radar cruise 
control with full-speed range is oper-
ating. If a warning message is 
shown, be sure to decelerate the 
vehicle or follow an instruction 
shown on the multi -information dis-
play.
• A warning message is shown  when Brake Override System 
operates. ( P.259, 517)
• A warning message is shown  when Drive-Start Control or Park-
ing Support Brake function (if 
equipped) operates ( P.259, 
363). Follow the instructions on 
the multi-inform ation display.
●If a message about an operation 
of the power switch is shown 
An instruction for  operation of the 
power switch is shown when the 
incorrect procedure  for starting the 
hybrid system is performed or the 
power switch is operated incorrectly. 
Follow the instructions shown on the 
multi-information  display to operate 
the power switch again.
●If a message abou t a shift lever 
operation is shown 
To prevent the shift lever from being 
operated incorrectly or the vehicle 
from moving unexpectedly, a mes-
sage that requires  shifting the shift 
lever may be sho wn on the multi-
information display. In that case, fol-
low the instruction of the message 
and shift the shift lever.
●If a message or image about an 
open/close state of a part or 
replenishment of a consumable is 
shown 
Confirm the part indicated by the  multi-information 
display or a warn-
ing light, and then  perform the cop-
ing method such as closing the 
open door or replenishing a con-
sumable.
■If a message that indicates the 
need for visiting your Toyota 
dealer is displayed
The system or part shown on the 
multi-information di splay is malfunc-
tioning. Have the vehicle inspected 
by your Toyota dea ler immediately. 
■If a message that indicates the 
need for referring to Owner’s 
Manual is displayed
●If the following messages are 
shown, follow the instructions, 
accordingly.
• “Blind Spot Monitor Unavailable” 
( P.348, 523)
• “Rear Cross Traffic Alert Unavail- able”( P.348, 523)
• “Engine Coolant Temp High”  ( P.544)
●If the following messages are 
shown, there may be a malfunc-
tion. Immediately stop the vehicle 
in a safe place and contact your 
Toyota dealer. Continuing to drive 
the vehicle may be dangerous.
• “Plug-in charging system malfunc- tion”
• “Hybrid System Malfunction”
• “Charging System Malfunction”
• “Check Engine”
• “Hybrid Battery  System Malfunc-
tion”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction”
●If the following messages are 
shown, there may be a malfunc-
tion. Immediately have the vehi-
cle inspected by your Toyota 
dealer.
• “Oil Pressure Low”
• “Braking Power Low”
●If any of the following messages 
are shown on the multi-informa-
tion display, the vehicle may have 
run out of fuel. Stop the vehicle in  
Page 525 of 616
5258-2. Steps to take in an emergency
8
When trouble arises
recharge the 12-volt battery.
■If “Engine Oil Level Low Add or 
Replace” is displayed
The engine oil level may be low. 
Check the level of the engine oil, 
and add engine oil if necessary. 
This message may be displayed if 
the vehicle is sto pped on a slope. 
Move the vehicle to a level surface 
and check if the message disap-
pears.
■If “Maintenance Required 
Soon” is shown
Indicates that all maintenance 
according to the driven distance on 
the maintenance schedule
* should 
be performed soon.
Comes on approximately 4500 
miles (7200 km) after the message 
has been reset.
If necessary, perform maintenance. 
Please reset the message after the 
maintenance is performed. 
(  P.451)
*: Refer to the separate “Scheduled 
Maintenance Guide” or “Owner’ 
Manual Supplement” for the main-
tenance interval applicable to your 
vehicle.
■If “Maintenance Required Visit 
Your Dealer” is shown 
Indicates that all maintenance is 
required to correspond to the driven 
distance on the maintenance sched-
ule
*.
Comes on approximately 5000 
miles (8000 km) after the message 
has been reset. (The indicator will 
not work properly unless the mes-
sage has been reset.)
Perform the necessary mainte-
nance. Please reset the message 
after the maintenance is performed. 
(  P.451)
*: Refer to the separate “Scheduled 
Maintenance Guide” or “Owner’ 
Manual Supplement” for the main- tenance interval applicable to your 
vehicle.
■If a message that indicates the 
malfunction of front camera is 
displayed
The following systems may be sus-
pended until the problem shown in 
the message is resolved. ( P.313, 
511)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with 
full-speed range
*: If equipped
■If “Radar Cruise Control 
Unavailable See Owner’s Man-
ual” is shown
The dynamic radar cruise control 
with full-speed range system is sus-
pended temporarily or until the prob-
lem shown in the message is 
resolved. (causes and coping meth-
ods:  P.313)
■If “Radar Cruise Control 
Unavailable” is shown
The dynamic radar cruise control 
with full-speed range system cannot 
be used temporarily. Use the sys-
tem when it becomes available 
again.
■Warning buzzer
 P.519
WARNING
■If a warning light comes on or 
a warning buzzer sounds 
when a warning message is 
shown on the multi-informa-
tion display
 P.521