key TOYOTA RAV4 PRIME 2021 Owners Manual (in English)

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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
systemPlug-in hybrid system features, charging method,
etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................6
Reading this manual ................ 11
How to search .......................... 12
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 26
For safe driving ................ 27
Seat belts ......................... 29
SRS airbags ..................... 34
Front passenger occupant classification system ...... 44
Exhaust gas precautions.. 49
1-2. Child safety Riding with children .......... 50
Child restraint systems..... 51
1-3. Emergency assistance Safety Connect ................ 66
1-4. Theft deterrent system Immobilizer system .......... 72
Alarm................................ 73
2-1. Plug-in hybrid system Plug-in hybrid system fea-tures ............................... 76
Plug-in hybrid system pre- cautions .......................... 87
Plug-in hybrid vehicle driving tips.................................. 92
EV driving range .............. 95
2-2. Charging Charging equipment......... 99AC charging cable .........
102
Locking and unlocking the charging port lid and
charging connector ...... 107
Power sources that can be used............................. 111
Charging methods ......... 114
Charging tips ................. 118
Things to know before charging....................... 120
How to charge ............... 123
Using the charging schedule function ........................ 130
Using the “My Room Mode” .................................... 144
When charging cannot be carried out ................... 147
3-1. Instrument cluster Warning lights and indicators.................................... 160
Gauges and meters ....... 165
Multi-information display 170
Head-up display ............ 182
Energy monitor/ consumption
screen.......................... 187
4-1. Key information Keys .............................. 194
4-2. Opening, closing and lock- ing the doors
Side doors ..................... 198
1For safety and security
2Plug-in hybrid system
3
Vehicle status
information and
indicators
4Before driving

3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
Back door ......................203
Smart key system ......... 217
4-3. Adjusting the seats Front seats .................... 224
Rear seats..................... 225
Driving position memory 227
Head restraints.............. 230
4-4. Adjusting the steering wheel and mirrors
Steering wheel .............. 232
Inside rear view mirror .. 233
Digital Rear-view Mirror 234
Outside rear view mirrors .................................... 244
4-5. Opening, closing the win- dows and moon roof
Power windows ............. 246
Moon roof ...................... 249
Panoramic moon roof.... 252
5-1. Before driving Driving the vehicle......... 258
Cargo and luggage ....... 265
Vehicle load limits ......... 268
Trailer towing ................ 269
Dinghy towing ............... 278
5-2. Driving procedures Power (ignition) switch .. 279
Hybrid transmission ...... 285
Turn signal lever ........... 289
Parking brake ................ 290
Brake Hold .................... 2935-3. Operating the lights and
wipers
Headlight switch ............ 295
AHB (Automatic High Beam) .................................... 298
Windshield wipers and washer ......................... 301
Rear window wiper and washer ......................... 304
5-4. Refueling Opening the fuel tank cap.................................... 306
5-5. Using the driving support systems
Toyota Safety Sense 2.0 309
PCS (Pre-Collision System) .................................... 315
LTA (Lane Tracing Assist) .................................... 323
RSA (Road Sign Assist) 333
Dynamic radar cruise control with full-speed range ... 336
BSM (Blind Spot Monitor) .................................... 347
Intuitive parking assist ... 356
PKSB (Parking Support Brake) .......................... 363
Parking Support Brake func- tion (static objects) ...... 368
Parking Support Brake func- tion (rear-crossing vehicles). ... ...

............................. 373
Driving mode s elect switch
.................................... 377
Trail Mode ..................... 379
Driving assist systems ... 380
5-6. Driving tips Winter driving tips .......... 387
5Driving

4TABLE OF CONTENTS
Utility vehicle precautions.................................... 390
6-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 396
Remote Air Conditioning Sys- tem .............................. 405
Heated steering wheel/Front seat heaters/Front seat
heaters and ventilators/Rear
seat heaters ................ 407
6-2. Using the interior lights Interior lights list ............ 410
6-3. Using the storage features List of storage features . 413
Luggage compartment fea- tures ............................ 417
6-4. Using the other interior fea- tures
Other interior features ... 420
Garage door opener...... 435
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 444
Cleaning and protecting the vehicle interior ............. 447
7-2. Maintenance Maintenance requirements.................................... 450
General maintenance.... 451Emission inspection and
maintenance (I/M) programs
.................................... 454
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 455
Hood .............................. 457
Positioning a floor jack .. 458
Engine compartment ..... 460
12-volt battery................ 466
Tires .............................. 468
Tire inflation pressure .... 480
Wheels .......................... 482
Air conditioning filter ...... 483
Cleaning the DC/DC Con- verter air intake vent and fil-
ter ............................... 486
Wiper insert replacement .................................... 489
Electronic key battery .... 493
Checking and replacing fuses .................................... 495
Light bulbs ..................... 497
8-1. Essential information Emergency flashers....... 504
If your vehicle has to be stopped in an emergency
.................................... 505
If the vehicle is trapped in ris- ing water ...................... 506
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 507
6Interior features
7Maintenance and care
8When trouble arises

5TABLE OF CONTENTS
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2
3
4
5
6
7
8
9
10
If you think something is wrong .......................... 509
If a warning light turns on or a warning buzzer sounds 511
If a warning message is dis- played.......................... 523
If you have a flat tire...... 527
If the hybrid system will not start ............................. 534
If you lose your keys ..... 536
If the fuel filler door cannot be opened ........................ 536
If the electronic key does not operate properly .......... 537
If the 12-volt battery is dis- charged ....................... 539
If your vehicle overheats 544
If the vehicle becomes stuck .................................... 548
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 550
Fuel information ............ 557
Tire information ............. 559
9-2. Customization Customizable features .. 569
9-3. Initialization Items to initialize ........... 582
10-1.For owners Reporting safety defects for U.S. owners................. 584Seat belt instructions for
Canadian owners (in
French) ........................ 585
SRS airbag instructions for Canadian owners (in
French) ........................ 586
What to do if... (Trouble- shooting) ..................... 596
Alphabetical Index ........ 599
9Vehicle specifications
10For owners
Index

10
WARNING
■General precaution regarding
children’s safety
Never leave children unattended
in the vehicle, and never allow
children to have or use the key.
Children may be able to start the
vehicle or shift the vehicle into
neutral. There is also a danger
that children may injure them-
selves by playing with the side
windows, the moon roof or the
panoramic moon roof, or other
features of the vehicle. In addi-
tion, heat build-up or extremely
cold temperatures inside the vehi-
cle can be fatal to children.

14Pictorial index
Pictorial index
■Exterior
Side doors ......... ................................. ................................P.198
Locking/unlocking ................................................................P.198
Opening/closing the side windows ............................... ........P.246
Locking/unlocking by using the mechanical key .................. P.537
Warning messages ..............................................................P.523
Back door ...................................................... .....................P.203
Locking/unlocking ................................................................P.204
Opening from inside the cabin
*............................................P.207
Opening from outside........................................... ........P.205, 207
Warning messages ..............................................................P.523
Outside rear view mirrors .................................................P.244
Adjusting the mirror angle ..................................... ...............P.244
Folding the mirrors ...............................................................P.244
Defogging the mirrors
*.........................................................P.398
Windshield wipers .............................................. ...............P.301
A
B
C
D

501-2. Child safety
1-2.Child safety
Riding with children
Observe the following pre-
cautions when children are
in the vehicle.
Use a child restraint system
appropriate for the child,
until the child becomes
large enough to properly
wear the vehicle’s seat belt.
It is recommended that chil-
dren sit in the rear seats to
avoid accidental contact
with the shift lever, wiper
switch, etc.
Use the rear door child-pro-
tector lock or the window
lock switch to avoid children
opening the door while driv-
ing or operating the power
window accidentally.
( P.202, 248)
Do not let small children
operate equipment which
may catch or pinch body
parts, such as the power
window, hood, back door,
seats, etc.
WARNING
■When children are in the vehi-
cle
Never leave children unattended
in the vehicle, and never allow
children to have or use the key.
Children may be able to start the
vehicle or shift the vehicle into
neutral. There is also a danger
that children ma y injure them-
selves by playing with the side
windows, the moon roof (if
equipped), the panoramic moon
roof (if equipped) or other features
of the vehicle. In addition, heat
build-up or extremely cold tem-
peratures inside the vehicle can
be fatal to children.

721-4. Theft deterrent system
1-4.Theft deterrent system
The indicator light flashes after
the power switch has been
turned to OFF to indicate that
the system is operating.
The indicator light goes off after
the power switch has been
turned to ACC or ON to indicate
that the system has been can-
celed.
■System maintenance
The vehicle has a maintenance-free
type immobilizer system.
■Conditions that may cause the
system to malfunction
●If the grip portion of the key is in
contact with a metallic object
●If the key is in close proximity to or
touching a key to the security sys-
tem (key with a built-in transpon-
der chip) of another vehicle
■Certification for the immobi-
lizer system
 P.221
Immobilizer system
The vehicle’s keys have
built-in transponder chips
that prevent the hybrid sys-
tem from starting if a key
has not been previously
registered in the vehicle’s
on-board computer.
Never leave the keys inside
the vehicle when you leave
the vehicle.
This system is designed to
help prevent vehicle theft but
does not guarantee absolute
security against all vehicle
thefts.
Operating the system
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.

731-4. Theft deterrent system
1
For safety and security
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
 Nobody is in the vehicle.
 The side windows and moon
roof (if equipped) or pan-
oramic moon roof (if
equipped) are closed before
the alarm is set.
 No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors and hood, and lock all the doors. The system
will be set automatically after 30
seconds.
The security indicator changes from
being on to flashing when the sys-
tem is set.
If all doors are closed with hood
open, alarm system can be set.
(
 P.73)
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarm:
 Unlock the doors.
 Turn the power switch to ACC
or ON, or start the hybrid sys-
tem. (The alarm will be deacti-
vated or stopped after a few
seconds.)
■System maintenance
The vehicle has a maintenance-free
type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
(Stopping the alarm deactivates the
alarm system.)
●The doors are unlocked using the
mechanical key.
Alarm*
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
 A locked door is unlocked or
opened in any way other
than using the entry func-
tion, wireless remote control
or mechanical key. (The
doors will lock again auto-
matically.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system