remote start TOYOTA RAV4 PRIME 2021 Owners Manual (in English)
Page 73 of 616
731-4. Theft deterrent system
1
For safety and security
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle 
theft, make sure of the following:
 Nobody is in the vehicle.
 The side windows and moon 
roof (if equipped) or pan-
oramic moon roof (if 
equipped) are closed before 
the alarm is set.
 No valuables or other per-
sonal items are left in the 
vehicle.
■Setting
Close the doors and hood, and  lock all the doors. The system 
will be set automatically after 30 
seconds.
The security indicator changes from 
being on to flashing when the sys-
tem is set.
If all doors are closed with hood 
open, alarm system can be set. 
(
 P.73)
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarm:
 Unlock the doors.
 Turn the power switch to ACC 
or ON, or start the hybrid sys-
tem. (The alarm will be deacti-
vated or stopped after a few 
seconds.)
■System maintenance
The vehicle has a maintenance-free 
type alarm system.
■Triggering of the alarm
The alarm may be triggered in the 
following situations:
(Stopping the alarm deactivates the 
alarm system.)
●The doors are unlocked using the 
mechanical key.
Alarm*
The alarm uses light and 
sound to give an alert when 
an intrusion is detected.
The alarm is triggered in the 
following situations when 
the alarm is set:
 A locked door is unlocked or 
opened in any way other 
than using the entry func-
tion, wireless remote control 
or mechanical key. (The 
doors will lock again auto-
matically.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system 
Page 94 of 616
942-1. Plug-in hybrid system
HV mode while on the free-
way and change to EV mode 
or AUTO EV/HV mode after 
leaving the freeway. (P.78)
 Turn the “A/C” switch off 
when it is not needed. Doing 
so can help reduce excessive 
electricity and fuel consump-
tion.
In summer: When the ambient tem-
perature is high, use the recircu-
lated air mode. Doing so will help to 
reduce the burden on the air condi-
tioning system and reduce electric-
ity and fuel consumption as well.
In winter: Avoid excessive and 
unnecessary use o f the heater. 
Usage of the heated steering wheel 
(if equipped) ( P.407) and seat 
heaters ( P.408) are effective.
 Using the Remote Air Condi-
tioning System ( P.405) 
while the AC charging cable is 
connected to the vehicle can 
reduce electricity consump-
tion immediately after starting 
off by operating air condition-
ing mainly using electricity 
from an external power 
source.
 When setting the charging 
schedule, setting the charging 
mode to “Departure” and “Cli-
mate Prep” to on can reduce 
electricity consumption imme-
diately after starting off by 
operating air conditioning  before charging is completed. 
(
P.130)
Make sure to check the tire infla-
tion pressure frequently. If there 
is improper tire inflation pres-
sure in the tires, the EV driving 
range will become shorter, and 
fuel consumption when in HV 
mode will increase.
Also, as snow tires can cause 
large amounts of friction, their 
use on dry roads can lead to 
increased fuel and electricity 
consumption.
Carrying heavy luggage will lead 
to poor fuel economy. Avoid car-
rying unnecessary luggage. 
Installing a large roof rack will 
also cause poor fuel economy.
Since the gasoline engine starts 
up and cuts out automatically, 
warming up is not necessary.
Air conditioning
Checking tire inflation 
pressure
Luggage
Warming up before driv-
ing 
Page 116 of 616
1162-2. Charging
■Hybrid battery (traction bat-
tery) warming control 
(Alaska and Canada only)
This control operates after the 
AC charging cable remains con-
nected to the vehicle for 3 days 
and “Battery Heater” automati-
cally stops. It automatically insu-
lates the hybrid battery (traction 
battery) in extremely low tem-
peratures.
 This control stops 31 days 
after the AC charging cable is 
connected, even if it is still 
connected to the vehicle.
 When this control operates, 
charging schedule settings 
are ignored and charging 
starts.
■“Battery Cooler”
When the hybrid battery (trac-
tion battery) is hot and the AC 
charging cable is connected to 
the vehicle, this function cools 
the hybrid battery (traction bat-
tery) before charging is carried 
out.
 “Battery Cooler” will operate 
when the “Battery Cooler” of 
the “Charging Settings” on the 
multi-information display is 
on. ( P.178)
 When the charging voltage is 
120 V, the function does not 
operate.
■Traction battery heating and 
cooling system (“Battery 
Heater” and “Battery Cooler”)
●The system ope rates when the 
hybrid battery (traction battery) is 
below or above a certain tempera-
ture.
●The system may operate when 
charging is not being performed.
●When the charging schedule is 
used ( P.130), this function will 
operate according to the charging 
schedule.
■“Battery Heater”
●When “Battery Heater” is operat-
ing, the charging  indicator illumi-
nates.
●When the AC charging cable is 
removed from the vehicle or 
remains connected to the vehicle 
for approximately 3 days, the sys-
tem automatically stops.
●When “Battery Heater” is operat-
ing during charging, the charging 
time may be longer than normal.
●If the outside temperature 
becomes high w hile “Battery 
Heater” is operating, charging 
may complete ear lier than the 
“Departure” time set. ( P.130)
●When the following operations are 
performed while “Battery Heater” 
is operating, the hybrid battery 
(traction battery) heating opera-
tion stops.
• The shift lever is changed to any 
position other than P
• The Remote Air Conditioning Sys- tem is operated ( P.405)
●“Battery Heater”  may operate 
even when the hybrid battery 
(traction battery)  is fully charged 
depending on the temperature of 
the hybrid battery  (traction bat-
tery).
• The remaining charge of the  hybrid battery (traction battery) 
decreases when “Battery Heater” 
operates. The charging operation  
Page 117 of 616
1172-2. Charging
2
Plug-in hybrid system
may start again to charge the 
hybrid battery (traction battery).
• “Charging Stopped Due to Pulled  Charging Connector” may be 
shown when the charging connec-
tor is removed while recharging. 
( P.152)
■“Battery Cooler”
●The charging indicator is illumi-
nated while “Battery Cooler” is on 
standby or operating.
●“Battery Cooler” is implemented 
for a maximum of approximately 
30 minutes. However, when the 
“Departure” time is set ( P.130) 
and there is not sufficient time 
between the current time and the 
time that chargin g will complete, 
“Battery Cooler”  operation time 
may become shorter.
●When there is a  small amount of 
remaining charge in the hybrid 
battery (traction battery), even if 
the hybrid battery (traction battery) 
is hot, “Battery Cooler” may not be 
implemented.
●When the traction battery is 
almost completely charged, “Bat-
tery Cooler” may not be imple-
mented.
●When the following operations are 
performed while “Battery Cooler” 
is operating, the hybrid battery 
(traction battery) cooling operation 
stops.
• The hood is opened
• The power switch is turned to any  mode other than off
• The Remote Air Conditioning Sys- tem is operated ( P.405)
• “Charge Now” is implemented  ( P.131)
●“Battery Cooler” uses the power of 
the hybrid battery (traction battery) 
and external power source.
• While “Battery Cooler” is operat- ing, the amount of the remaining 
charge of the hybrid battery (trac-
tion battery) increases and 
decreases in a certain range, and 
does not increas e as in normal  charging.
• The operation of “Battery Cooler”  is recognized as charging by a 
charger. The charger that calcu-
lates the fee according to charging 
time causes a charging fee. 
Page 132 of 616
1322-2. Charging
■To make sure that the charging 
schedule function operates cor-
rectly
Check the following items.
●A d j u s t  t h e  c l o c k  t o  t h e  c o r r e c t  t i m e  
(  P.169)
●The calendar is set to the correct 
date ( P.177)
●Check that the power switch is 
turned off
●After registering the charging 
schedule, connect the AC 
charging cable 
The charging sta rt time is deter-
mined based on the charging 
schedule at the time that the AC 
charging cable was connected.
●After connecting the AC charging 
cable, check that the charging 
indicator of the charging port 
flashes ( P.100)
●Do not use an ou tlet that has a 
power cut off function (including a 
timer function) 
Use an outlet that constantly sup-
plies electricity. For outlets where 
the power is cut off due to a timer 
function, etc., charging may not be 
carried out according to plan if the 
power is cut off during the set 
time.
■When the AC charging cable 
remains connected to the vehi-
cle
Even if multiple consecutive 
charging schedules are registered, 
the next charge will not be carried 
out according to the charging 
schedule until the AC charging 
cable is removed  and reconnected 
after charging completes. Also, 
when the hybrid battery (traction 
battery) is fully charged, charging 
according to the charging schedule 
will not be carried out.
■“Climate Prep”
●When the air conditioning-linked 
setting is turned  on, the air condi-
tioning operates until the set  departure time. Therefore, the air 
conditioning will co
nsume electric-
ity and charging may not complete 
by the set departure time.
●If the hybrid batte ry (traction bat-
tery) is fully charged, charging will 
not be carried o ut, even if the 
charging schedule is set. How-
ever, if “Climate Prep” is turned 
on, the air conditioning will oper-
ate only once when it nears the 
time set in “Departure”. If this 
occurs, the air conditioning will 
consume electricity and the 
remaining charge of the hybrid 
battery (traction battery) when 
departing may be decreased.
●When the doors are unlocked, the 
air conditioning system does not 
operate.
■Smartphone-linked operation 
(vehicles with Premium Audio)
After applying to Toyota Apps, it is 
possible to use the smartphone 
application to change charging 
schedule settings.
For details about Toyota Apps, refer 
to 
http://www.toyota.com/connectedse
rvices in the United  States and 
http://www.toyota.ca/connected
 in 
Canada.
■When charging schedules are 
ignored
When the following operations are 
performed while the charging 
schedule is on standby, charging 
schedule is temporarily canceled 
and charging is started.
●When the Remote Air Condition-
ing System ( P.405) is operated
●When turning “My Room Mode” 
on ( P.144)
●When turning “Charge Now” on 
( P.137, 142)
●When an operation that temporar-
ily cancel charging using the 
charging schedule ( P.125) 
Page 151 of 616
1512-2. Charging
2
Plug-in hybrid system
■Charging ends earlier than time set in “Departure”
AC charging cable was removed and 
reinserted while charging indicator of 
the charging port was flashing
If the AC charging cable is removed 
and reinserted while the charging 
indicator is flash ing, the charging 
schedule is canceled ( P.125).
Temporarily remove the AC charging 
cable, and then reconnect it.
The Remote Air C onditioning Sys-
tem was operated
When the Remote Air Conditioning 
System is operated, the system will 
start charging, even if the charging 
schedule is registered. To carry out 
charging using the charging sched-
ule, stop the Remote Air Condition-
ing System, and then reconnect the 
AC charging cable.
“Battery Heater” ( P.115) operated
When the charging mode is set to 
“Departure”, “Battery Heater” may 
operate before charging starts. 
Check the status of the charging 
indicator of the charging port. 
(  P.100)
Outside temperature is low and 
hybrid battery (traction battery) 
warming control ( P.116) operated 
(Alaska and Canada only)
When hybrid battery (traction bat-
tery) warming control operates, the 
charging schedules are ignored and 
charging starts. In order to protect 
the hybrid battery ( traction battery), 
allow charging to continue.
Likely causeCorrection procedure
Charging end time does not match 
estimated end time due to condition 
of power source or outside tempera-
tureIf sudden changes in temperature or 
changes in the condition of the 
power source occur while charging, 
charging may end earlier than the 
time estimated by the system.
Likely causeCorrection procedure 
Page 200 of 616
2004-2. Opening, closing and locking the doors
■Door lock buzzer
If an attempt to lock the doors using 
the smart key system is made when 
a door other than t he door you are 
locking is open, a buzzer sounds 
continuously for 5 seconds. Fully 
close all the doors, and lock the 
vehicle once more.
■Setting the alarm (if equipped)
Locking the doors will set the alarm 
system. ( P.73)
■Conditions affecting the opera-
tion of the smart key system or 
wireless remo te control
 P.218
■If the smart key system or the 
wireless remote  control does 
not operate properly
●Use the mechanical key to lock 
and unlock the doors. ( P.537)
●Replace the key battery with a 
new one if it is depleted. ( P.493)
■If the 12-volt battery is dis-
charged
The doors cannot be locked and 
unlocked using the smart key sys-
tem or wireless remote control. Lock 
or unlock the doors using the 
mechanical key. ( P.537)
■Rear seat reminder function
●In order to remind you not to for-
get luggage, etc. in the rear seat, 
when the power switch is turned to 
OFF after any of the following con-
ditions are met, a buzzer will 
sound and a message will be dis-
played on the multi-information 
display for approximately 6 sec-
onds. • The hybrid system is started 
within 10 minutes after opening 
and closing a rear door.
• A rear door has been opened and 
closed after the hybrid system 
was started.
However, if a rear door is opened 
and then closed within approxi-
mately 2 seconds, the rear seat 
reminder function may not operate.
●The rear seat reminder function 
determines that luggage, etc. has 
been placed in a rear seat based 
on opening and closing of a rear 
door. Therefore, depending on the 
situation, the rear seat reminder 
function may not operate and you 
may still forget luggage, etc. in the 
rear seat, or it may operate unnec-
essarily.
●The rear seat reminder function 
can be enabled/disabled. 
(  P.569)
■Customization
Settings (e.g. unlocking function 
using a key) can be changed.
(Customizable features:  P.573)
WARNING
■To prevent an accident
Observe the following precautions 
while driving the vehicle.
Failure to do so may result in a 
door opening and an occupant 
could be thrown out of the vehicle, 
resulting in dea th or serious 
injury.
●Ensure that all doors are prop-
erly closed and locked.
●Do not pull the  inside handle of 
the doors while driving.
Be especially careful for the 
front doors, as the doors may 
be opened even if the inside 
lock buttons are in locked posi-
tion. 
Page 219 of 616
2194-2. Opening, closing and locking the doors
4
Before driving
lowing metallic objects
• Cards to which al uminum foil is 
attached
• Cigarette boxes that have alumi-
num foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless key (that 
emits radio waves) is being used 
nearby
●When carrying the electronic key 
together with the following devices 
that emit radio waves
• Portable radio, cellular phone,  cordless phone or other wireless 
communication devices
• Another vehicle’s electronic key or  a wireless key that emits radio 
waves
• Personal computers or personal  digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are 
attached to the rear window
●When the electronic key is placed 
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a 
pay parking spot where radio 
waves are emitted.
If the doors cannot be 
locked/unlocked using the smart key 
system, lock/unlock the doors by 
performing any of the following:
●Bring the electronic key close to 
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol. If the doors cannot be 
locked/unlocked us ing the above 
methods, use the mechanical key. 
(  P.196)
If the hybrid system cannot be 
started using the smart key system, 
refer to P.538.
■Note for the entry function
●Even when the electronic key is 
within the effective range (detec-
tion areas), the system may not 
operate properly in the following 
cases:
• The electronic key is too close to  the window or outside door han-
dle, near the ground, or in a high 
place when the doors are locked 
or unlocked.
• The electronic key is on the instru-
ment panel, luggage cover or 
floor, or in the door pockets or 
glove box when the hybrid system 
is started or power switch modes 
are changed.
●Do not leave the electronic key on 
top of the instrument panel or near 
the door pockets when exiting the 
vehicle. Depending on the radio 
wave reception conditions, it may 
be detected by the antenna out-
side the cabin and the door will 
become lockable from the outside, 
possibly trapping the electronic 
key inside the vehicle.
●As long as the electronic key is 
within the effective range, the 
doors may be locked or unlocked 
by anyone. However, only the 
doors detecting the electronic key 
can be used to lo ck or unlock the 
vehicle. (For vehicles equipped 
with sensors on the rear door han-
dles, it is possible  to lock (but not 
unlock) all the doors using a door 
handle that is not being detected 
by the electronic key.)
●Even if the electro nic key is not 
inside the vehicle, it may be possi-
ble to start the hybrid system if the 
electronic key is near the window.
●The doors may unlock if a large 
amount of water splashes on the 
door handle, such as in the rain or 
in a car wash when the electronic 
key is within the effective range. 
(The doors will au tomatically be 
locked after approximately 60 sec-
onds if the doors are not opened 
and closed.) 
Page 220 of 616
2204-2. Opening, closing and locking the doors
●If the wireless remote control is 
used to lock the doors when the 
electronic key is near the vehicle, 
there is a possib ility that the door 
may not be unlocke d by the entry 
function. (Use the wireless remote 
control to unloc k the doors.)
●Touching the door lock sensor 
while wearing gloves may delay or 
prevent lock operation. Remove 
the gloves and touch the lock sen-
sor again.
●When the lock op eration is per-
formed using the lock sensor, rec-
ognition signals  will be shown up 
to two consecutive times. After 
this, no recogniti on signals will be 
given.
●If the door handle becomes wet 
while the electronic key is within 
the effective ran ge, the door may 
lock and unlock repeatedly. In that 
case, follow the fo llowing correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca-
tion 6 ft. (2 m) or  more away from 
the vehicle. (Take care to ensure 
that the key is not stolen.)
• Set the electronic key to battery- saving mode to disable the smart 
key system. ( P.218)
●If the electronic key is inside the 
vehicle and a door handle 
becomes wet during a car wash, a 
message may be shown on the 
multi-informatio n display and a 
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all 
the doors.
●The lock sensor may not work 
properly if it com es into contact 
with ice, snow, mud, etc. Clean 
the lock sensor and attempt to 
operate it again, or use the lock 
sensor on the lower part of the 
door handle.
●A sudden approac h to the effec-
tive range or door handle may pre-
vent the doors from being 
unlocked. In this case, return the 
door handle to the original position  and check that t
he doors unlock 
before pulling the door handle 
again.
●If there is another electronic key in 
the detection area, it may take 
slightly longer to unlock the doors 
after the door handle is gripped.
■When the vehicle is not driven 
for extended periods
●To prevent theft of the vehicle, do 
not leave the electronic key within 
6 ft. (2 m) of the vehicle.
●The smart key system can be 
deactivated in advance. ( P.574)
●Battery-saving mode can reduce 
the power consumption of elec-
tronic keys. ( P.218)
■To operate the system properly
Make sure to carry the electronic 
key when operating the system. Do 
not get the electronic key too close 
to the vehicle when operating the 
system from the out side of the vehi-
cle.
Depending on the position and hold-
ing condition of the electronic key, 
the key may not be detected cor-
rectly and the system may not oper-
ate properly. (The alarm may go off 
accidentally, or the  door lock pre-
vention may not operate.)
■If the smart key  system does 
not operate properly
●Locking and unlocking the doors: 
Use the mechanical key. 
(  P.537)
●Starting the hybrid system: 
P.538
■Customization
Settings (e.g. smart key system) 
can be changed.
(Customizable features:  P.573)
If the smart key system has been 
deactivated in a customized setting, 
refer to the explanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or  
Page 247 of 616
2474-5. Opening, closing the windows and moon roof
4
Before driving
5Release the power window 
switch for a m oment, resume 
pushing the switch in the one-
touch opening direction, and 
hold it there for a pproximately 4 
seconds or more.
6 Pull and hold the power window 
switch in the one-touch closing 
direction again. After the side 
window is completely closed, 
continue holding the switch for a 
further 1 second or more.
If you release the switch while the 
side window is moving, start again 
from the beginning.
If the side window reverses and 
cannot be fully closed or opened, 
have the vehicle inspected by your 
Toyota dealer.
■Door lock linked power window 
operation
●The power windows can be 
opened and closed using the 
mechanical key.
* (  P.538)
●The power windows can be 
opened using the wireless remote 
control.
* ( P.198)
●Vehicles with alarm: The alarm 
may be triggered if the alarm is set 
and the power window is closed 
using the door lock linked power 
window operation function. 
( P.73)
*: These settings must be custom-
ized at your To yota dealer.
■Power window open reminder 
function
The buzzer sounds and a message 
is shown on the multi-information 
display when the power switch is 
turned to OFF and the driver’s door 
is opened with the power windows 
open.
■Customization
Settings (e.g. linked door lock oper-
ation) can be changed. (Customiz-
able features:  P.576)
WARNING
Observe the following precau-
tions.
Failing to do so may result in 
death or serious injury.
■Closing the power windows
●The driver is responsible for all 
the power window operations, 
including the operation for the 
passengers. In order to prevent 
accidental operation, especially 
by a child, do not let a child 
operate the power windows. It is 
possible for children and other 
passengers to have body parts 
caught in the power window. 
Also, when ridin g with a child, it 
is recommended to use the win-
dow lock switch. ( P.248)
●Check to make sure that all pas-
sengers do not have any part of 
their body in a position where it 
could be caught when a power 
window is being operated.
●When using the wireless remote 
control or mechanical key and 
operating the power windows, 
operate the power window after 
checking to make sure that 
there is no possibility of any 
passenger having any of their 
body parts caught  in the side 
window. Also, do  not let a child 
operate the power window by 
the wireless remote control or 
mechanical key. It is possible 
for children and other passen-
gers to get caught in the power 
window.