stop start TOYOTA RAV4 PRIME 2021 Owner's Manual

1512-2. Charging
2
Plug-in hybrid system
■Charging ends earlier than time set in “Departure”
AC charging cable was removed and
reinserted while charging indicator of
the charging port was flashing
If the AC charging cable is removed
and reinserted while the charging
indicator is flash ing, the charging
schedule is canceled ( P.125).
Temporarily remove the AC charging
cable, and then reconnect it.
The Remote Air C onditioning Sys-
tem was operated
When the Remote Air Conditioning
System is operated, the system will
start charging, even if the charging
schedule is registered. To carry out
charging using the charging sched-
ule, stop the Remote Air Condition-
ing System, and then reconnect the
AC charging cable.
“Battery Heater” ( P.115) operated
When the charging mode is set to
“Departure”, “Battery Heater” may
operate before charging starts.
Check the status of the charging
indicator of the charging port.
(  P.100)
Outside temperature is low and
hybrid battery (traction battery)
warming control ( P.116) operated
(Alaska and Canada only)
When hybrid battery (traction bat-
tery) warming control operates, the
charging schedules are ignored and
charging starts. In order to protect
the hybrid battery ( traction battery),
allow charging to continue.
Likely causeCorrection procedure
Charging end time does not match
estimated end time due to condition
of power source or outside tempera-
tureIf sudden changes in temperature or
changes in the condition of the
power source occur while charging,
charging may end earlier than the
time estimated by the system.
Likely causeCorrection procedure

1683-1. Instrument cluster
READY OFF area
Shows that the hybrid system is not
operating.
Charge area
Shows regeneration
* status. Regen-
erated energy will be used to charge
the hybrid battery (traction battery).
Eco area
Shows that the vehicle is being
driven in an Eco-friendly manner.
By keeping the indicator needle
within Eco area, m ore Eco-friendly
driving can be achieved.
Power area
Shows that an Eco-friendly driving
range is being exceeded (during full
power driving etc.)
EV driving area (EV mode or
AUTO EV/HV mode)
Shows that the vehicle is driven
using only the electric motor (trac-
tion motor).
Hybrid Eco area (HV mode)
Shows that gasoline engine power
is not being used very often. The gasoline engi
ne will automati-
cally stop and restart under various
conditions.
*: When used in this manual, “regen- eration” refers to the conversion of
energy created by the movement
of the vehicle into electrical
energy.
In the following situation, the Hybrid
System Indicator does not operate.
●“READY” indicator is not illumi-
nated.
●The shift lever is in a range other
than D or S.
■Outside temperature display
●In the following sit uations, the cor-
rect outside temperature may not
be displayed, or the display may
take longer than normal to
change.
• When stopped (including when using “My Room Mode”), or driv-
ing at low speeds (less than 12
mph [20 km/h])
• When the outside temperature
has changed suddenly (at the
entrance/exit of a garage, tunnel,
etc.)
●When “--” or “E” i s displayed, the
system may be malfunctioning.
Take your vehicle to your Toyota
dealer.
A
B
C
D
E
F

1723-1. Instrument cluster
Select to display fuel consump-
tion data in various forms.
■Power Consumption/Fuel
Economy
The display contents are differ-
ent in EV mode or AUTO EV/HV
mode, and HV mode.
EV mode or AUTO EV/HV
mode EV driving range
Displays the EV driving range with
charge remaining in the hybrid bat-
tery (traction
battery). (P.95)
Distance to empty
Displays the driving range with
remaining fuel. ( P.175)
Average power consumption
Displays the average power con-
sumption since the function was
reset or the average power con-
sumption after starting.
*1, 2, 3
The average power consumption
selected by “Power Consumption”
on the screen is displayed.
( P.177)
Current power consumption
Displays the instantaneous current
power consumption.
*1: Use the displayed power con-
sumption as a reference only.
*2: Average power consumption since the function was reset can
be reset by pressing and holding
.
*3: Average power consumption after starting is reset each time
the hybrid system stops.
HV mode
IconDisplay
Driving information dis-
play ( P.172)
Driving support system
information display
( P.175)
Audio system-linked dis-
play (if equipped)
( P.175)
Vehicle information dis-
play ( P.176)
Settings display
( P.177)
Warning message dis-
play ( P.181)
Driving information dis-
play
A
B
C
D

1733-1. Instrument cluster
3
Vehicle status information and indicators
EV driving range
Displays the EV driving range with
charge remaining in the hybrid bat-
tery (traction battery). (P.82)
Distance to empty
Displays the driving range with
remaining fuel. ( P.175)
Average fuel economy
Displays the average fuel economy
since the function was reset or the
average fuel economy after starting
or refueling.
*1, 2, 3
The average fuel economy selected
by “Fuel Economy” on the
screen is displayed. ( P.177)
Current fuel economy
Displays the instantaneous current
fuel economy.
*1: Use the displayed fuel consump-
tion as a reference only.
*2: Average fuel economy since the function was reset can be reset
by pressing and holding .
*3: Average fuel economy after starting is reset each time the
hybrid system stops.
■ECO Accelerator Guid-
ance/“Eco Score”
Displays a reference operation
range for using the accelerator
pedal according to driving condi-
tions, and a score result that
evaluates the current driving
status. ECO Accelerator Guidance
“Eco Score”
ECO Accelerator Guidance
ECO area
Shows that the vehicle is being
driven in an Eco-friendly manner.
Power area
Shows that an Eco-friendly driving
range is being exceeded (during full
power driving etc.).
Current acceleration
Reference operation range
A zone is displayed in blue under
the Eco area which can be used as
a reference operation range for
using the accelerator pedal accord-
ing to driving conditions such as
starting off and cruising.
The ECO Accelerator Guidance
display changes according to the
driving status, such as when start-
A
B
C
D
A
B
A
B
C
D

1743-1. Instrument cluster
ing off or cruising.
It is easier to drive in an Eco-
friendly manner by driving accord-
ing to the display showing the
accelerator pedal operations and
staying within the reference opera-
tion range.
“Eco Score”
The driving status for the follow-
ing 3 situations are evaluated in
5 levels: Smooth start-off accel-
eration (“Start”), driving without
sudden acceleration (“Cruise”)
and smooth stopping (“Stop”).
Each time the vehicle is
stopped, a score result is dis-
played out of a perfect score of
100 points.
Score result
“Start”
“Cruise”
“Stop”
How to read the bar display:
After starting off, “Eco Score” dis-
play does not start until the vehicle
speed exceeds approximately 12
mph (20 km/h).
The “Eco Score” is reset each time
the vehicle starts off to start a new
evaluation.
When the hybrid system stops, the
current total scor e result is dis-
played.
*
*
: The score result is displayed only when “Eco Score” is selected for
“Closing Display”. ( P.177)
■EV Ratio/EV Driving Ratio
Elapsed time after starting
Displays the elapsed time since
hybrid system was started.
*
EV driving ratio after starting
Displays the percentage of EV driv-
ing since the hybrid system was
started.
*
*
: It is reset each time the hybrid
system stops.
ScoreBar display
Unrated
A
B
C
D
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A
B

1763-1. Instrument cluster
audio source or track on the dis-
play.
■Drive information
2 items that are selected using
the “Drive Info Items” setting
(average speed, distance and
total time) can be displayed ver-
tically.
The displayed information
changes according to the “Drive
Info Type” setting (since the sys-
tem was started or between
resets). ( P.177)
Use the displayed information as a
reference only.
Following items will be displayed.
“Trip”
• “Average Speed”: Displays the
average vehicl e speed since
hybrid system start
*
• “Distance”: Displ ays the distance
driven since hybrid system start
*
• “Total Time”: Displays the elapsed time since hybrid system
start
*
*
: These items are reset each time the hybrid system stops.
 “Total”
• “Average Speed”: Displays the
average vehicle speed since the
display was reset
*
• “Distance”: Displ ays the distance
driven since the display was
reset
*
• “Total Time”: Displays the elapsed time since the display
was reset
*
*
: To reset, display the desired item and press and hold .
■Energy monitor
 P.187
■Tire pressure
 P.471
■AWD system display
Torque distribution display
Displays the drive status of each
wheel in 6 steps from 0 to 5.
G-force display*
Displays the size a nd direction of
the G-force applied to the vehicle
via changes to the position of the
ball on the display.
Maximum G-force course*
This item is linke d with the G-force
display and the co urse of the past
movement of the ba ll is displayed.
Press and hold to reset the
record.
Wheel spin display
When a tire is spi nning, its icon on
the display changes its color and
blinks.
Vehicle information dis-
play
A
B
C
D

2104-2. Opening, closing and locking the doors
■Jam protection function
Sensors are equipped on both sides
of the power back door. If anything
obstructs the power back door while
it is closing, the b ack door will auto-
matically operate in the opposite
direction or stop.
■Fall-down protection function
While the power back door is open-
ing automatically, applying exces-
sive force to it will stop the opening
operation to prevent the power back
door from suddenly shutting.
■Back door closing assist
If the back door is lowered manually
when the back door is stopped at an
open position, th e back door will
fully close automatically.
■Back door reserve lock function
This function is a function which
reserves locking of all doors, before-
hand, when the power back door is
open.
When the following procedure is
performed, all the doors except the
power back door are locked and
then power back d oor will also be
locked at the same time it is closed.
1 Close all doors, except the back
door.
2 During the power back door clos-
ing operation, lock the doors
using the smart key system from
the side doors ( P.198) or the
wireless remo te control.
(  P.198)
Operation signals will indicate that
all the doors have been closed and
locked ( P.199).
●If the electronic key is placed inside the vehicle after starting a
close operation via the door
reserve lock function, the elec-
tronic key may become locked
inside the vehicle.
●If the power back door does not
fully close due to the operation of
the jam protection function, etc.,
while the back door is automati-
cally closing after a door reserve
lock operation is performed, the
door reserve lock function is can-
celed and all the
doors will unlock.
●Before leaving the vehicle, make
sure that all the doors are closed
and locked.
■Hands Free Power Back Door
operating conditions (vehicles
with Hands Free Power Back
Door)
The Hands Free Power Back Door
will open/close automatically when
the following conditions are met:
●The Hands Free Power Back Door
operation is enabled ( P.177)
●The power switch is in OFF.
●The electronic key is within the
operational range. ( P.217)
●A foot is put near the lower center
part of the rea r bumper and
moved away from the rear
bumper.
The power back door may also be
operated by putting a hand, an
elbow, a knee, etc. near the lower
center part of the rear bumper and
moving it away from the rear
bumper. Make sure to put it close
enough to the center part of the
rear bumper.
■Situations in which the Hands
Free Power Back Door may not
operate properly (vehicles with
Hands Free Power Back Door)
In the following si tuations, the
Hands Free Power Back Door may
not operate properly:
●When a foot remains under the
rear bumper

2134-2. Opening, closing and locking the doors
4
Before driving
WARNING
■Power back door
Observe the following precautions
when operating the power back
door.
Failure to do so may cause death
or serious injury.
●Check the safety of the sur-
rounding area to make sure
there are no obstacles or any-
thing that could cause any of
your belongings to get caught.
●If anyone is in the vicinity, make
sure they are safe and let them
know that the back door is
about to open or close.
●If the power back door system is
turned off while the back door is
operating automatically, the
automatic operation is stopped.
The back door then has to be
operated manually. Take extra
care when on an incline, as the
back door may open or close
unexpectedly.
●If the operating conditions of the
power back door are no longer
met, a buzzer may sound and
the back door may stop opening
or closing. The back door then
has to be operated manually.
Take extra care when on an
incline, as the back door may
open or close abruptly.
●On an incline, t he back door
may suddenly shut after it
opens. Make sure the back door
is fully open and secure.
●In the following si tuations, the
power back door may detect an
abnormality and automatic
operation may be stopped. In
this case, the back door has to
be operated manually. Take
extra care when on an incline,
as the back door may open or
close abruptly.
• When the back door contacts an obstacle
• When the 12-volt battery volt- age suddenly drops, such as
when the power switch is turned
to ON or the hybrid system is
started during automatic opera-
tion
●If a bicycle carr ier or similar
heavy object is attached to the
back door, the power back door
may not operate, causing itself
to malfunction, or the back door
may suddenly shut again after
being opened, causing some-
one’s hands, head or neck to be
caught and injured. When
installing an a ccessory part to
the back door, using a genuine
Toyota part is recommended.
■Jam protection function
Observe the following precau-
tions.
Failure to do so may cause death
or serious injury.
●Never use any part of your body
to intentionally activate the jam
protection function.
●The jam protection function may
not work if something gets
caught just before the back door
fully closes. Be careful not to
catch fingers or anything else.
●The jam protection function may
not work depending on the
shape of the object that is
caught. Be careful not to catch
fingers or anything else.

2214-2. Opening, closing and locking the doors
4
Before driving
mechanical key. (P.198, 537)
●Starting the hybrid system and
changing power switch modes: 
P.538●Stopping the hybrid system:
P.281
■Certification for the smart key system
For vehicles sold in the U.S.A. and Hawaii

2544-5. Opening, closing the windows and moon roof
1Stop the vehicle.
2 Turn the power switch to ON.
3 Slide and hold the switch
or switch forward. Continue
sliding and holding the switch for
approximately 10 seconds after
the panoramic moon roof or elec-
tronic sunshade closes and
reopens. The panoramic moon
roof and electronic sunshade will
start to close.
*
4Check that the panoramic moon
roof and electronic sunshade are
fully closed and release the
switch.
*: If the switch is released at the
incorrect time, the procedure will
have to be performed again from
the beginning.
If the panoramic moon roof or elec-
tronic sunshade does not fully close
even after performing the above
procedure correctly, have the vehi-
cle inspected by your Toyota dealer.
■Panoramic moon roof open
reminder function
A buzzer sounds and a message is
shown on the multi -information dis-
play when the power switch is
turned to OFF and the driver’s door
is opened with the panoramic moon
roof open.
■Customization
Settings (e.g. linked door lock oper-
ation) can be changed. (Customiz-
able features:  P.576)
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■Opening and closing the elec-
tronic sunshade
●Check to make sure that all pas-
sengers do not have any part of
their body in a pos ition where it
could be caught when the elec-
tronic sunshade is being oper-
ated.
●Do not let a ch ild operate the
electronic sunshade. Closing
the electronic sunshade on
someone can cau se death or
serious injury.
■Opening the panoramic moon
roof
●Do not allow any passengers to
put their hands or head outside
the vehicle while it is moving.
●Do not sit on top of the pan-
oramic moon roof.
■Opening and closing the pan-
oramic moon roof
●The driver is responsible for
panoramic moon roof opening
and closing operations.
In order to prevent accidental
operation, especially by a child,
do not let a child operate the
panoramic moon roof. It is pos-
sible for children and other pas-
sengers to have body parts
caught in the panoramic moon
roof.