ESP TOYOTA SEQUOIA 2021 (in English) User Guide
Page 78 of 588
781-2. Emergency assistance
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■Safety Connect Services Information
●Phone  calls  using  the  vehicle’s  Bluetooth®  technology  will  not  be  possible
when Safety Connect is active and in use.
● Safety Connect is available beginning Fall 2009 on select Toyot a models (in
the  contiguous  United  States  only).  Contact  with  the  Safety  Con nect
response center is dependent upon the telematics device being i n operative
condition, cellular connection availability, and GPS satellite  signal reception,
which  can  limit  the  ability  to  reach  the  response  center  or  rec eive  emer-
gency  service  support.  Enrollment  and  Telematics  Subscription  S ervice
Agreement  are  required.  A  variety  of  subscription  terms  are  ava ilable;
charges vary by subscription term selected and location.
● Automatic  Collision  Notification,  Emergency Assistance  and  Stolen  Vehicle
Location  are  available  in  the  United  States,  including  Hawaii  a nd  Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are av ailable
in the United States, Puerto Rico and Canada.
● Automatic Collision Notification, Emergency Assistance, Stolen  Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin Islands. For
vehicles first sold in the U.S. Virgin Islands, no Safety Conne ct services will
function in or outside the U.S. Virgin Islands.
● Safety Connect services are not subject to section 255 of the T elecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multip le languages.
The Safety Connect system will offer voice prompts in English,  Spanish, and
French. Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network  is busy.
When the engine switch is turned to ON, the red indicator light comes
on  for  2  seconds  then  turns  off.  Afterward,  the  green  indicator   light
comes on, indicating that  the service is active.
The  following  indicator  light  patterns  indicate  specific  system  usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing =  Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
Safety Connect LED  light Indicators 
Page 79 of 588
791-2. Emergency assistance
1
For safety and security
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Automatic Collision Notification
In case of either airbag deployme
nt or severe rear-end collision, the
system  is  designed  to  automatically  call  the  response  center.  T he
responding  agent  receives  the  v ehicle’s  location  and  attempts  to
speak with the vehicl e occupants to assess  the level of emergency.
If  the  occupants  are  unable  to  communicate,  the  agent  automati-
cally  treats  the  call  as  an  emergency,  contacts  the  nearest  eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety  Connect can work with local author-
ities to assist them in locating  and recovering the vehicle. Af ter filing
a police report, call the Customer Experience Center at 1-800-3 31-
4331  in  the  United  States,  1-877-855-8377  in  Puerto  Rico  or  1-
888-869-6828  in  Canada,  and  follow  the  prompts  for  Safety  Con-
nect to initiate this service.
In  addition  to  assisting  law  enforcement  with  recovery  of  a  sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain  circumstances,  be  shared  with  third  parties  to  locate  y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto  Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach  the  Safety  Connect  respons e  center.  The  answering  agent
will  determine  your  vehicle’s  loca tion,  assess  the  emergency,  and
dispatch the necessary assistanc e required.
If  you  accidentally  press  the  “SOS”  button,  tell  the  response-c enter
agent that you are not experiencing an emergency.
Safety Connect services 
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801-2. Emergency assistance
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Enhanced Roadside Assistance
Enhanced  Roadside  As
sistance  adds  GPS  data  to  the  already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center  agent,  who  can  he lp  with  a  wide  range  of  needs,
such  as:  towing,  flat  tire,  fuel   delivery,  etc.  For  a  description  of  the
Enhanced  Roadside  Assistance  se rvices  and  their  limitations,
please  see  the  Safety  Connect  Te rms  and  Conditions,  which  are
available  at  Toyota.com  in  the  United  States,  Toyotapr.com  in
Puerto Rico and Toyota.ca in Canada.
Important! Read this informatio n before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-po wer
radio transmitter and receiver. I t receives and also sends out radio
frequency (RF) signals.
In  August  1996,  the  Federal  Communications  Commission  (FCC)
adopted RF exposure guidelines with safety levels for mobile wi re-
less  phones. Those  guidelines  are   consistent  with  the  safety  stan-
dards  previously  set  by  the  following  U.S.  and  international
standards bodies.
● ANSI (American National Stand ards Institute) C95.1 [1992]
● NCRP  (National  Council  on  Radi ation  Protection  and  Measure-
ment) Report 86 [1986]
● ICNIRP  (International  Commission  on  Non-Ionizing  Radiation
Protection) [1996]
Those standards were based on comprehensive and periodic eval-
uations of the relevant scienti fic literature. Over 120 scientists, engi-
neers,  and  physicians  from  unive rsities,  and  government  health
agencies and industries reviewed  the available body of research to
develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines i n
addition to those standards.
Safety information for Safety Connect 
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972. Instrument cluster
2
Instrument cluster
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WARNING
■The information display at low temperatures
Allow  the  interior  of  the  vehicle  to  warm  up  before  using  the  liquid  crystal
information  display. At  extremely  low  temperatures,  the  information  display
monitor may respond slowly, and display changes may be delayed.  
For  example,  there  is  a  lag  between  the  driver’s  shifting  and  t he  new  gear
number  appearing  on  the  display. This  lag  could  cause  the  drive r  to  down-
shift  again,  causing  rapid  and  excessive  engine  braking  and  pos sibly  an
accident resulting in personal death or injury.
NOTICE
■ To prevent damage to the engine and its components
● Do not let the indicator needle of the tachometer enter the red  zone, which
indicates the maximum engine speed.
● The engine may be overheating if the engine coolant temperature  gauge is
in  the  red  zone  (H).  In  this  case,  immediately  stop  the  vehicle   in  a  safe
place, and check the engine after it has cooled completely. ( P. 513)
■ Vo l t m e t e r
When the voltmeter indicates 19 V or higher or 9 V or lower whi le the engine
is running, there may be a battery or charging system malfunction. Have the
vehicle inspected at your Toyota dealer.
■ Engine oil pressure gauge
When the value of the engine oil pressure gauge drops while the  engine is
running, stop the vehicle in a safe place immediately and check  the amount
of engine oil. ( P. 416)
When  the  oil  pressure  drops  even  though  the  engine  oil  amount  h as  not
decreased,  or  if  the  oil  pressure  does  not  increase  when  engine  oil is
added, contact your Toyota dealer, as there may be a problem wi th the lubri-
cation system. 
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992. Instrument cluster
2
Instrument cluster
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Operating the meter control switches
Select an item/change pages
Press: Enters/Sets
Press and hold: Resets
Switch  menu/Displays  the
top screen
Returns  to  the  previous
screen
● Average fuel economy (Total Average
*/Tank Average/Trip Average)
Displays  the  average  fuel  consum ption  since  the  function  was
reset,  the  vehicle  was  refueled , or  the  engine  was  started,  res pec-
tively
Use the displayed average fuel consumption as a reference.
● Distance (driving range/after start)
Displays  the  estimated  maximum  distance  that  can  be  driven  with
the quantity of fuel remaining or  the distance driven after the engine
was started respectively.
• This distance is computed based on your average fuel consumpti on. As
a result, the actual distance that can be driven may differ fro m that dis-
played.
• When only a small amount of fuel is added to the tank, the dis play may
not be updated. 
When refueling, turn the engine switch off. If the vehicle is r efueled with-
out turning the engine switch off, the display may not be updat ed.
●Current fuel consumption
Displays the current rat e of fuel consumption
Drive information 
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1002. Instrument cluster
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●Average speed (Average Speed*/Trip Average Speed)
Displays the average since engine was started or the average si nce
the function was reset, respectively
● Elapsed Time (Total Time
*/Trip Time)
Displays the engine was started  or the elapsed time since the func-
tion was reset, respectively
● Digital speedometer
● Display off
A blank screen is displayed
*: Resetting procedures:
• Select  a  function  to  be  reset  using  the  meter  control  switch  a nd  then
press and hold the center button to reset.
• If  there  is  more  than  one  function  that  can  be  reset,  check  bo xes  will  be
displayed next to the functions.
The settings of the  following items can be changed, refer to P.  546.
For  functions  that  can  be  enabled  or  disabled,  the  function  swi tches
between on and off each time is   pressed.
● LDA (Lane Departure Alert) ( P. 549)
• LDA Sensitivity
Select to set up the LDA (Lane Departure Alert) sensitivity.
• Sway warning
Select to enable/disable the sway warning function.
• Sway warning sensitivity
Select to set up the sway warning sensitivity.
● PCS (Pre-Collis ion System) (P. 549)
•PCS
Select to enable/disable the PCS (Pre-Collision System) function.
• Sensitivity
Select to set up the PCS (Pre-Collision System) sensitivity.
● BSM (Blind Spot Monitor) ( P.   5 5 0 )
Select to enable/disable the Blind Spot Monitor function.
● RCTA (Rear Cross Traffic Alert) ( P. 550)
Select to enable/disable the Rear  Cross Traffic Alert function.
Settings display 
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1093-1. Key information
3
Operation of each component
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To  take  out  the  mechanical  key,
push  the  release  button  and  take
the key out.
The  mechanical  key  can  only  be
inserted  in  one  direction,  as  the
key only has grooves on one side.
If  the  key  cannot  be  inserted  in  a
lock  cylinder,  turn  it  over  and  reat-
tempt to insert it.
After using the mechanical key, store it in the electronic key. Carry the
mechanical  key  together  with  the  electronic  key.  If  the  electronic  key
battery is depleted or the ent ry function does not operate prop erly, you
will need the mechanical key. ( 507)
■Panic mode
■ When required to leave the vehicle’s key with a parking attendant
Lock the glove box as circumstances demand. ( P. 360)
Remove the mechanical key for your own use and provide the attendant with
the electronic key only.
■ If you lose your keys
New genuine key can be made by your Toyota dealer.
The following are necessary when making new keys.
Mechanical key:
The key number for the mechanical key stamped on the number pla te and the
other key.
Key:
The key number for key stamped on the key number plate.
Keep the plates in a safe place such as your wallet, not in the  vehicle.
There  are  key  number  plates  for  the  mechanical  key  and  key  resp ectively.
When storing them, keep them in a safe place in a manner to distinguish one
from the other (such as markings, etc.).
Using the mechanical key
When   is pressed for longer than about
one  second,  an  alarm  will  sound  intermit-
tently  and  the  vehicle  lights  will  flash  to
deter any person from trying to break into
or damage your vehicle.
To stop the alarm, press any button on the
electronic key. 
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1163-2. Opening, closing and locking the doors
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The following functions can be set or canceled:
For instructions on customizing, refer to P. 546.
■
Setting and cance ling the functions
To  switch  between  setting  and  canceling,  follow  the  procedure
below: Close all the doors and turn  the engine switch to ON. 
(Perform step 2 wi thin 20 seconds.)
Shift the shift lever to P or N,
and  press  and  hold  the
driver’s  door  lock  switch
(
or)  for  approxi-
mately  5  seconds  and  then
release.
The  shift  lever  and  switch  posi-
tions  corresponding  to  the
desired  function  to  be  set  are
shown in the following table.
Use the same procedure to cancel the function.
Automatic door locking and unlocking systems
FunctionOperation
Speed linked door locking function
All  doors  are  automatically  locked
when  vehicle  speed  is  approxi-
mately 12 mph (20 km/h) or higher.
Shift  position  linked  door  locking
functionAll  doors  are  automatically  locked
when  shifting  the  shift  lever  to  posi-
tion other than P.
Shift  position  linked  door  unlocking
functionAll doors are automatically unlocked
when shifting the shift lever to P.
Driver’s  door  linked  door  unlocking
function
All doors are automatically unlocked
when  driver’s  door  is  opened  within
10  seconds  after  turning  the  engine
switch to ACC or OFF.
1
2 
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1173-2. Opening, closing and locking the doors
3
Operation of each component
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When the setting or canceling operation is complete, all the doors are
locked and then unlocked.
■ Key reminder buzzer
A  buzzer  sounds  if  the  driver’s  door  is  opened,  while  the  engin e  switch  is  in
ACC or OFF to remind you to remove the key.
■ Customization
Settings (e.g. unlocking function using a key) can be changed. 
(Customizable features:  P. 546)
FunctionShift lever
positionDriver’s door lock  switch position
Shift  position  linked  door  locking
function
PShift  position  linked  door  unlock-
ing function
Speed  linked  door  locking  func-
tion
NDriver’s  door  linked  door  unlock-
ing function
WARNING
■ To prevent an accident
Observe the following precautions while driving the vehicle.
Failure to do so may result in a door opening and an occupant f alling out of
the vehicle, resulting in death or serious injury.
● Ensure that all doors are properly closed and locked.
● Do not pull the inside handle of the doors while driving. 
Be especially careful for the front doors, as the doors may be  opened even
if the inside lock buttons are in locked position.
● Set the rear door child-protector locks when children are seate d in the rear
seats. 
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1293-2. Opening, closing and locking the doors
3
Operation of each component
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Effective range (areas within wh ich the electronic key is detected)
■ Alarms and warning indicators
A  combination  of  exterior  and  interior  alarms  as  well  as  warnin g  messages
shown on the multi-information display are used to prevent theft of the vehicle
and  accidents  resulting  from  erroneous  operation.  Take  appropriate  mea-
sures  in  response  to  any  warning  message  on  the  multi-information  display.
( P. 479) 
The following table describes circumstances and correction procedures when
only alarms are sounded.
When locking or unlocking the
doors
The  system  can  be  operated
when  the  electronic  key  is  within
about  2.3  ft.  (0.7  m)  of  either  of
the  front  outside  door  handles.
(Only  the  doors  detecting  the  key
can be operated.)
When starting the engine or changing engine switch modes
The system can be operated when the electronic key is inside the
vehicle.
AlarmSituationCorrection procedure
Exterior  alarm  sounds
once for 5 seconds An  attempt  was  made
to lock the vehicle while
a door was open.
Close  all  of  the  doors
and  lock  the  doors
again.
An  attempt  was  made
to  lock  the  doors  using
the  smart  key  system
while the electronic key
was still inside the vehi-
cle. Retrieve  the  electronic
key  from  the  vehicle
and  lock  the  doors
again.
An  attempt  was  made
to  lock  either  front  door
by  opening  a  door  and
putting  the  inside  lock
button  into  the  lock
position,  then  closing
the  door  by  pulling  on
the outside door handle
with  the  electronic  key
still inside the vehicle.