ESP VOLKSWAGEN E-GOLF 2019 User Guide

Switches in the driver door
Key to ⇒ fig. 30:
(1) For the windows in the front doors.
(2) For the windows in the rear doors.
(3) Safety switch.
Opening or closing windows

Function Action
Opening Press the switch.
Closing Pull the switch.
Stopping
automatic
movement
Press/pull the respective switch again.
_ The safety switch (3) deactivates the
power windows in the rear doors. The
yellow indicator light in the switch lights
up (4-door models only).

The power windows function only when the ignition is switched on.
You can still use the power windows for several minutes after the ignition is switched off as long as the driver or front passenger door has not been opened. When the vehicle key has been removed from the ignition and the driver door has been opened, the power windows cannot be opened or closed.
A separate button for controlling the passenger side window is located in the front passenger door.
Power windows – features

x Switch on the ignition.
x Close all windows and doors.
x Pull the switch for the respective window up and hold it for at least 2 seconds in this position.
x Release the switch, pull up and hold again. The one-touch feature is now reactivated.
The one-touch feature can be reactivated for one or more windows at the same time.
Convenience closing
The convenience closing feature lets you close the windows and the power sunroof as follows:
x From inside the vehicle: When the driver door is open, pull up and hold the switch for the driver window until all windows and the sunroof close.
x Manual locking from outside the vehicle: Lock the vehicle with the vehicle key bit in the driver door
and keep the key turned in the locking position to close all windows and the power sunroof ⇒  Manual-ly unlocking and locking the driver door.
x Vehicles with Keyless Access: Hold your finger on the lock sensor surface on the outside of the
door handle for a few seconds until the windows and power sunroof close ⇒  Unlocking or locking the vehicle with Keyless Access.
On appropriately equipped vehicles, a variety of settings related to window operation can be made and adjusted in the Infotainment system by pressing the #!2 button followed by the

WARNING
Contact with parts of the vehicle interior can cause serious personal injury in a crash.
x Always make sure that all vehicle occupants stay in a proper seating position and are properly restrained whenever the vehicle is moving.
x Improper seating positions increase the risk of serious and fatal injury, especially when an airbag deploys and strikes a passenger in an improper seating position.
Proper seating position

Fig. 32 The driver should never sit closer than 10 inches (25 cm) of the steering wheel.

Fig. 33 Proper safety belt positioning and head restraint adjustment.

If your vehicle is equipped with electrical controls for the front seats, the controls on the front passen-ger seat either mirror those on the driver seat or there may be different combinations of electrical and manual controls.
There may be manual and electrical controls on the same seat.

Press the switch in the direction of the arrow ⇒ fig. 35:
(1) (A) Slide the seat forward or back.
(B) Adjust the seat cushion angle.
(C) Raise or lower the seat cushion.
(2) (D) Adjust the backrest angle.
Press the switch in the corresponding area ⇒ fig. 36:
(1) or (2) Adjust the curve of the lumbar support.
(3) or (4) Adjust the height of the lumbar support.

WARNING
Improper use of electrical seat controls can cause serious personal injuries.
x The front seats in your vehicle can be electrically adjusted even when the vehicle key has been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key in the vehicle.
x Never leave children and persons who need help in the vehicle alone because the unsu-pervised use of the electric seat adjustments can result in serious personal injury.
x Always make sure that no one is in the way while the front seats are being adjusted, or while calling up the stored memory settings for the front seats. In an emergency, stop auto-matic seat adjustment by pressing a seat adjustment switch.
NOTICE
To help prevent damage to electrical parts in the seat, do not kneel on the front seats or apply concentrated pressure to a small area of the seat or backrest.
If the vehicle battery is too weak, the electrical seat adjustment controls may not work.
Starting the electric motor may stop seat adjustment.

x Slide a flat object, such as a plastic credit card, underneath the right side of the cap (left side if
sitting behind the head restraint) on the right-hand seat guide rod ⇒ fig. 39 (1) to unlock the head restraint.
x Push the flat object (plastic card) in against the guide rod to depress a release button located under the cap (not visible).
x Use one hand to hold the release button in with the flat object. With your other hand, lift the same guide rod slightly to expose a notch in the rod at the bottom (can be seen and felt with fingers). The right-hand guide rod is now released.
x To release the left-hand guide rod, press the flat object in (towards guide rod) and hold.
x Pull the head restraint out completely.
Installing the front head restraints
x Position head restraint properly over the head restraint guides of the respective seat backrest and insert the head restraint into the guides.
x Push the head restraint down ⇒ fig. 39.
x Adjust the head restraint according to the occupant's size ⇒  Adjusting the front and rear head restraints.
WARNING
Driving without head restraints or with improperly adjusted head restraints increases the risk of serious injuries in a collision.
x Always drive with the head restraints in place and properly adjusted to help minimize the risk of neck injury in a crash.
x Always reinstall head restraints as soon as possible so that vehicle occupants are proper-ly protected.
NOTICE
When removing or reinstalling the head restraint, take care that the head restraint does not strike the headliner or other parts of the vehicle. The headliner or other parts of the vehicle could otherwise be damaged.

x If necessary, press the flat blade of the screwdriver from the vehicle tool kit into the slit of the trim
cap ⇒ fig. 41 (2) in the direction of the arrow and hold it in this position.
x At the same time press button (2) while a second person pulls out the head restraint completely.
x Fold the backrest of the rear seat bench back so that it locks securely.
Reinstalling the rear head restraint (both versions)
x Unlock the backrest of the rear seat bench and fold it forward ⇒  Luggage compartment.
x Position head restraint properly over the head restraint guides of the respective seat backrest and insert the head restraint into the guides.
x Push the head restraint down while pressing button ⇒ fig. 40 (2) or ⇒ fig. 41 (2).
x Fold the backrest of the rear seat bench back so that it locks securely.
x Adjust the head restraint according to the occupant's size ⇒  Adjusting the front and rear head restraints.
WARNING
Driving without head restraints or with improperly adjusted head restraints increases the risk of serious injuries in a collision.
x Always drive with the head restraints in place and properly adjusted to help minimize the risk of neck injury in a crash.
x Always reinstall head restraints as soon as possible so that vehicle occupants are proper-ly protected.
NOTICE
When removing or reinstalling the head restraint, take care that the head restraint does not strike the headliner or other parts of the vehicle. The headliner or other parts of the vehicle could otherwise be damaged.
Adjusting the steering wheel position

Fig. 42 Manual adjustment for the steering wheel position.

Lights
up or
flashes
Possible cause Proper response
i
Driver and front passenger
have not fastened their safety
belts, if front passenger seat
is occupied.
Fasten safety belts.

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
A warning chime also sounds.
The safety belt warning light i comes on for 6 seconds when the ignition is switched on. A warning chime also sounds for up to 6 seconds if the driver's safety belt is not buckled. The chime stops soon-er if the driver buckles his or her safety belt. The warning light and the chime go out when both driver and front passenger have buckled their safety belts.
If the driver and front seat passenger do not both fasten their safety belts within about 24 seconds after the chime stops and the vehicle is moving at a speed of more than about 15 mph (25 km/h), the chime will again sound for about 6 seconds, then go off for about 24 seconds, then sound again for about another 6 seconds. The same thing happens if one of the safety belts is fastened and then unfastened while the vehicle is moving. The safety belt warning light i also flashes. The warning chime continues to sound at 24 second intervals for up to 2 minutes. No chime sounds at speeds of less than about 5 mph (8 km/h).
If the ignition is switched on, the safety belt warning light i stays on until the driver and front passen-ger have both buckled their safety belts.
WARNING
Not wearing a safety belt or wearing an improperly positioned safety belt increases the risk of severe personal injury or death. Safety belts offer optimum protection only when used cor-rectly.
Frontal collisions and laws of physics

Fig. 47 A vehicle with passengers not wearing safety belts approaches a wall.

WARNING
Improper use or positioning of a safety belt extender increases the risk of serious personal injury and death.
x A driver or passenger who is not properly restrained can be seriously injured by striking the interior of the passenger compartment or by the safety belt itself, which can be displaced from stronger parts of the body into sensitive areas like the abdomen.
x Safety belt extenders offer optimum protection only when they are properly used.
x Only use the extender when the belt is not long enough to be worn low and snug and the person is in the correct seating position. Remove and stow extender safely when not needed.
x Always make sure the safety belt tongue of the safety belt extender is securely inserted into the buckle for the seating position that belongs to the seat where the safety belt extender is being used. Attaching the safety belt to the wrong buckle will reduce safety belt effective-ness and can cause serious personal injury.
x Never use the safety belt extender if you can properly attach the safety belt without it. Using a safety belt extender when not needed can increase the risk of injury, especially in a collision.
x Never use a safety belt extender if the distance (B) between the front edge of the safety belt extender buckle (A) and the centerline of the person using the safety belt extender
⇒ fig. 58 (C) is less than 6 inches (15 cm).
x Never leave a safety belt extender attached to the vehicle safety belt buckle when the extender is not needed and being used with the safety belt. Otherwise, the airbag control module will receive an incorrect signal from the safety belt buckle and this will prevent the airbag from working properly for a person who is not using the safety belt.
x Never use more than 1 extender with a safety belt. Using more than 1 extender can change the way the safety belt passes over the body and can cause serious injury.
x Never use the safety belt extender to secure a child restraint.
x Never use a safety belt extender on your Volkswagen that you got from another automo-bile manufacturer or from an automotive parts store.
x Never use the safety belt extender you got for your vehicle for any other vehicle, regard-less of make, model, or model year.
NOTICE
x Leaving the extender attached to the safety belt buckle when the front seat is occupied and the safety belt is not being used will signal to the airbag control unit that the front passenger seat is occu-pied and that the safety belt is being used. The electronic control unit for the airbag system will then receive incorrect information that will
– cause the safety belt pretensioner to deploy unnecessarily in collisions.
– cause the front passenger airbag to deploy later in collisions in which the front airbag would otherwise be triggered earlier to help protect an unrestrained front seat passenger.
x A pretensioner that has deployed cannot be repaired. The entire safety belt must be re-placed.
NOTICE
If the safety belt extender is left attached to the safety belt buckle, the safety belt warning system will sense that the safety belt for that seat is being used. The warning light will not come on and the warning chime will not sound even though the seat is occupied and the safety belt is not being used.

WARNING
Improper handling, care, servicing, and repair procedures can increase the risk of personal injury and death by preventing a belt pretensioner from activating when needed or by caus-ing it to activate unexpectedly.
x The pretensioner can be activated only once. If a pretensioner has been activated, the safety belt must be replaced.
x Safety belt systems including the pretensioners cannot be repaired. Special procedures are required to remove, install, and dispose of this system.
x Never repair, adjust, or change pretensioners or any other part of the safety belt system yourself. We strongly recommend that you have any work on the safety belt system per-formed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. They
have the necessary technical information, training, and special equipment ⇒  Parts, accesso-ries, repairs, and modifications.
WARNING
Undeployed safety belt pretensioners and airbag modules contain explosive materials that can cause serious personal injuries if they are not properly handled when they or the vehi-cles they are installed in are scrapped.
x Never abandon vehicles or vehicle parts.
x Always scrap vehicles and vehicle parts, especially those containing undeployed airbag modules and undeployed safety belt pretensioners, at a licensed facility that has the knowledge and experience to properly dispose of the vehicle and its safety belt and airbag systems.
Undeployed airbag modules and safety belt pretensioners are classified as Perchlorate Materi-al. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all applicable legal requirements regarding handling and disposal of the vehicle or parts of its restraint system, including airbag modules and safety belts with pretensioners. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.

Lights
up Possible cause Proper response

One or more driving lights not
working5, excluding the Adap-
tive Front Lighting System
(AFS).6
Replace the burned out bulb. If
all light bulbs are OK, see an
authorized Volkswagen dealer
or authorized Volkswagen Ser-
vice Facility.
Z