infotainment VOLKSWAGEN E-GOLF 2019 User Guide

WARNING
Driving faster than the maximum speed for which the winter tires on your vehicle were de-signed can cause sudden tire failure including a blowout and sudden deflation, loss of con-trol, crashes and serious personal injuries.
x Winter tires have a maximum speed rating that may be lower than your vehicle's maximum speed.
x Never drive faster than the maximum speed for which the winter tires installed on your vehicle are rated because tires that are driven faster than their rated speed can fail suddenly.
x Never exceed the maximum load rating for the winter tires installed on your vehicle.
Install summer tires promptly in the spring. Summer tires offer better handling characteristics for temperatures above +45 °F (+7 °C). They are quieter, do not wear as quickly, and reduce power consumption.
The Tire Pressure Monitoring System must be recalibrated whenever you remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement wheels and tires are
identical to those that were removed and even if the tire pressure does not change ⇒  Tire Pressure Monitoring System (TPMS) and recalibration through the Infotainment system.
If necessary, ask your authorized Volkswagen dealer or authorized Volkswagen Service Facility about permissible winter tire dimensions.
Snow chains

WARNING
Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury or even death.
x When the warning symbol appears in the instrument cluster, stop and inspect the tires.
x Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect the handling of the vehicle and stopping ability.
x Incorrect tire pressures and/or underinflation can also lead to sudden tire failure, includ-ing a blowout and sudden deflation, causing loss of vehicle control.
x The driver is responsible for the correct tire pressures for all tires on the vehicle. The
recommended tire pressure values are listed on a sticker inside the driver door ⇒ Tire infla-tion pressure.
x The TPMS can only work correctly when all tires on the vehicle are filled to the correct cold tire inflation pressure.
x Using incorrect tire pressure values can cause accidents or other damage. Always inflate the tires to the correct specified cold tire pressure values for the tires installed on the vehicle.
x Always maintain correct cold tire inflation pressure so that TPMS can do its job.
x Always inflate tires to the recommended and correct tire pressure before driving off.
x Driving with underinflated tires causes them to flex (bend) more, letting them get too hot, resulting in tread separation, sudden tire failure, and loss of control.
x Excessive speed and/overloading can cause heat buildup, sudden tire failure and loss of control.
x If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle will not handle well.
x If the tire is not “flat” and you do not have to change a wheel immediately, drive carefully and at reduced speed to the nearest service station to check the tire pressure and add air as required.
x When replacing tires or wheel rims on vehicles equipped with TPMS always read and heed
the information and all WARNINGS regarding ⇒  Tires and wheels.
x The Tire Pressure Monitoring System must be recalibrated whenever you remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement wheels and tires are identical to those that were removed and even if the tire pressure does
not change ⇒  Tire inflation pressure.
WARNING
Improper recalibration can cause the TPMS to give false warnings or to give no warning de-
spite dangerously low tire pressure ⇒  Tire Pressure Monitoring System (TPMS) and recali-bration through the Infotainment system.
Underinflation increases power consumption and tire wear.
Do not rely solely on the Tire Pressure Monitoring System. Check your tires regularly to make sure they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and blisters. Remove any objects that become embedded in the tire tread but have not penetrated into the body of tire itself.

When you take delivery of the vehicle, the Tire Pressure Monitoring System is calibrated for the factory-recommended cold tire inflation pressure for the tires on your vehicle, as shown on the label
inside the driver door ⇒  Tire inflation pressure.
x The system must be recalibrated through the Infotainment system whenever you remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement wheels and
tires are identical to those that were removed and even if the tire pressure does not change ⇒  Tire Pressure Monitoring System (TPMS) and recalibration through the Infotainment system.
x If you have to adjust the tire pressure on a warm tire, fill the tire with 2.0 - 4.35 psi (20 - 30 kPa)
more than the pressure specified on the tire pressure label inside the driver door ⇒  Tire inflation pressure.
x If the TPMS determines that the air pressure in at least one tire is too low, carefully check the pressure in all 4 tires with an accurate tire pressure gauge. Low tire pressure usually cannot be deter-mined by looking at the tire. This is especially true of low-profile tires.
If you have work done on your wheels or tires, inform the workshop that the vehicle is equipped with a Tire Pressure Monitoring System (TPMS).
New tires may expand slightly the first time they are driven at high speeds, which can trigger a tire pressure warning. Remember that tire pressure can only be properly measured when the tire is
“cold” ⇒  Tire inflation pressure.
Only replace old tires with tires that have been approved by Volkswagen for your vehicle type.
Indicator light (telltale)

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
If the ignition is switched on, an acoustic warning sounds when low tire pressure is detected. An acoustic warning also sounds if a system malfunction is detected.
Driving for a longer period of time on rough roads or with a dynamic and sporty style can make the TPMS system temporarily unavailable. The indicator light will light up, signaling a malfunction, but will go out again once the road condition or driving style changes.
Tire Pressure Monitoring System (TPMS) and recalibration through the
Infotainment system

As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or more of your tires is significantly underinflated. Accordingly, when the low tire pressure telltale illuminates, you should stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly underinflated tire causes the tire to overheat and can lead to tire failure. Underinflation also reduces power efficiency and tire tread life, and may affect the vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s respon-sibility to maintain correct tire pressure, even if underinflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately 1 minute and then remain continuously illuminated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists.
When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly. Always check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly.
Resetting and recalibrating the benchmark tire pressure
Resetting the tire pressures in the Infotainment system resets the benchmark tire pressure used by the TPMS to the current tire pressure in the tires based on the circumference of the tires.
x Switch on the ignition.
x Press the #!2 Infotainment button ⇒  Menu and system settings (SETUP).
x Tap the

Infotainment system accessories
Vehicles equipped with an Infotainment system may have a CD player, SD card readers, or other
Infotainment System accessories ⇒ fig. 111 (2) in the glove compartment. See ⇒ Chapter Radio,
Navigation System for further information.
Owner's Manual
If the vehicle is not equipped with an Infotainment system, there is a slot for the Owner's Manual in the upper part of the glove compartment. Always keep the Owner's Manual in this slot or in the glove compartment as shown in (4).
Holders
Depending on vehicle equipment, there may be holders for SD cards (1), other types of cards (3), and a coin holder in the upper part of the glove compartment.
There may also be additional holders for coins, cards, or sunglasses in the glove compartment cover (5).
Cooling the glove compartment
There is an air vent (6) in the glove compartment. Cool air can be directed into the glove compartment if the air conditioner is on. Open or close the air vent by turning it.
WARNING
An open glove compartment door can increase the risk of serious injury during sudden brak-ing or driving maneuvers or in a crash.
x Always keep the glove compartment closed while the vehicle is moving.
NOTICE
In some vehicle models, design considerations have made it necessary to have openings in the glove compartment behind the Owner's Manual slot, for example. Small items may fall through these openings and get behind the instrument panel. This can cause unusual noises and dam-age the vehicle. Never put any small objects in the glove compartment for this reason.
Storage compartment under the front seat

Fig. 112 Under the driver seat: Storage compartment.

The ESC, ABS, BAS, ASR, and EDL braking assistance systems work only when the electric motor is activated. These systems can significantly improve active driving safety.
Electronic Stability Control (ESC)
ESC helps to improve road holding and vehicle dynamics to help reduce the probability of skidding and loss of vehicle control. It works only when the electric motor is activated. ESC detects certain difficult driving situations, including when the vehicle is beginning to spin (yaw) out of control. ESC then helps you to get the vehicle back under control by selectively braking the wheels and/or reducing electric motor power and by providing steering assistance to help hold the vehicle on the driver's intended course.
ESC has limitations. It is important to remember that ESC cannot overcome the laws of physics. It will not always be able to help out under all conditions you may come up against. For example, ESC may not always be able to help you master situations where there is a sudden change in the coefficient of friction of the road surface. When there is a section of dry road that is suddenly covered with water, slush or snow, ESC cannot perform the same way it would on a dry surface. If the vehicle “hydro-planes” (rides on a cushion of water instead of the road surface), ESC will not be able to help you steer the vehicle because contact with the pavement has been interrupted and the vehicle cannot be braked or steered. During fast cornering, particularly on winding roads, ESC cannot always deal as effectively with difficult driving situations as it can at lower speeds. When towing a trailer, ESC is not able to help you regain control as it would if you were not towing a trailer.
Always adjust your speed and driving style to visibility, road, traffic, and weather conditions. ESC cannot override the vehicle's physical limits, increase the available traction, or keep a vehicle on the road if road departure is a result of driver inattention. Instead, ESC improves the possibility of keeping the vehicle under control and on the road during extreme maneuvers by using the driver's steering inputs to help keep the vehicle going in the intended direction. If you are traveling at a speed that causes you to run off the road before ESC can provide any assistance, you may not experience the benefits of ESC.
ESC includes and/or works together with the ABS, BAS, ASR, EDL, and XDL systems (see below). ESC is switched on all the time. In certain situations when you need less traction or additional traction cannot be achieved, you can switch off ASR in the Infotainment system by pressing the #!2 button
followed by the

x Apply the parking brake to help prevent the vehicle from moving ⇒ page 244, Electronic parking brake.
x Switch on the ignition.
x Switch on the Infotainment system (if not already on) ⇒ page 24, Infotainment system.
x Shift into Reverse (R).
x Tap the function key.
x Adjust the desired settings in the menu.
It is not possible to open the rear hatch if the Volkswagen emblem is folded out.
Camera

Fig. 142 In the rear hatch: Location of the camera.

Cleaning the camera lens
Keep the camera lens clean and free of snow and ice:
x Park the vehicle in a safe place on a firm, level surface.
x Switch on the ignition (but do not start the electric motor).
x Apply the parking brake to help prevent the vehicle from moving ⇒  Electronic parking brake.
x Shift into Reverse (R).
x Wet the camera lens with a commercially available alcohol-based glass cleaner and clean with a
dry cloth ⇒ .
x Remove snow with a brush.
x Remove ice with deicer spray ⇒ .
x Shift the vehicle out of Reverse (R).
x Switch off the ignition.
NOTICE
x Never use abrasive cleaning agents to clean the camera lens.
x Never remove snow or ice on the camera lens with warm or hot water. This can damage the camera lens.
Operation

Fig. 143 In the Infotainment system: Rear View Camera system display (display may vary depending on vehicle equipment).

Key for displays ⇒ fig. 143
Symbol Meaning
Depending on vehicle equipment: Switch the PDC
display off.
O Close the current display.
Depending on vehicle equipment: Switch the PDC
sound on or off.
Setting display: brightness, contrast, color.
Depending on vehicle equipment: Display PDC.

Switching the camera on and off.
The Rear View Camera system switches on and off automatically.

Function Action with the ignition on
Vehicles without Park
Distance Control
Vehicles with Park Dis-
tance Control
Switch on the
display automati-
cally:
Shift into Reverse (R).
Switch off the
display automati-
cally:
Switch off the ignition.
OR: Drive forward faster than 6 mph (10 km/h) or for
longer than 10 seconds.
OR: Shift out of Reverse
(R) and wait about
10 seconds.
OR: Shift out of Reverse
(R) (display switches off
immediately).
Switch off the
display manually:
Press one of the Infotainment system buttons or tap
the O function key on the screen.