steering VOLKSWAGEN E-GOLF 2019 User Guide

Move the lever to the desired position ⇒ :
(A) /&& Wiper switched off.
(B) ).4 Intermittent wiping for the front windshield.
(C) ,/7 Slow wiper speed.
(D) ()'( Fast wiper speed.
(E) x One-tap wiping – brief wiping. Hold the lever pressed down
longer to wipe more often.
(F) W Pull the lever toward the steering wheel to activate the front
windshield washers, then release.
(G) Z Intermittent wiping for the rear window. The wiper wipes about
every 6 seconds.
(H) \
Press the lever forward as far as it will go to activate the rear
window washers, then release to stay in intermittent wiping
mode (position (G)). Pull the lever toward the steering wheel to
turn the rear wiper off.
(1)

Driving with an open rear hatch can lead to serious personal injury. If you have to drive with an open rear hatch, make sure that all objects and the hatch itself are properly secured and take appropriate measures to keep toxic exhaust fumes from entering the vehicle.
WARNING
Driving with an unlatched or open rear hatch can lead to serious personal injury.
x Never transport objects larger than those that fit completely in the luggage compartment, because the rear hatch cannot be fully closed properly.
x After closing the rear hatch, always pull up on it to make sure that it is properly closed and cannot open suddenly when the vehicle is moving.
x Always stow all objects securely in the luggage compartment. Loose objects can fall out of the luggage compartment and injure others on the road behind you.
x Drive carefully; anticipate what other drivers will do.
x Avoid abrupt or sudden acceleration, steering, or braking, because the unlatched rear hatch can move suddenly.
x Always mark objects sticking out from the luggage compartment clearly for others to see. Obey all applicable legal requirements.
x Never use the rear hatch to “clamp” or “hold” objects that stick out of the luggage com-partment.
x Always remove any luggage rack or other rack mounted on the rear hatch (along with any luggage on the rack) before driving with an open rear hatch.
NOTICE
The open rear hatch changes the vehicle length and height.
Driving a loaded vehicle

WARNING
Unsecured or incorrectly stowed items can fly through the vehicle, causing serious personal injury during hard braking or sharp steering or in an accident. Loose items can also be struck and thrown through the passenger compartment by the front airbags if they inflate. To help reduce the risk of serious personal injury:
x Always stow all objects securely in the vehicle. Always put luggage and heavy items in the luggage compartment.
x Always secure objects in the passenger compartment properly with suitable straps so that they cannot move into the deployment zone of a side or front airbag during sudden braking, in a sudden maneuver, or in a collision.
x Always keep storage compartments closed while driving.
x Never stow hard, heavy, or sharp objects in the vehicle's open storage compartments, on the luggage compartment cover, or on the top of the instrument panel.
x Always remove hard, heavy, or sharp objects from clothing and bags in the vehicle interi-or and stow them securely in the luggage compartment.
WARNING
Transporting heavy objects causes the handling characteristics of the vehicle to change and increases braking distances. Heavy loads which are not properly stowed or secured in the vehicle can lead to a loss of vehicle control and cause serious personal injury.
x Transporting heavy items causes the handling characteristics of the vehicle to change by shifting the vehicle's center of gravity.
x Always distribute luggage evenly and as low as possible within the vehicle. The vehicle capacity weight figures apply when the load is distributed evenly in the vehicle (passengers and luggage).
x Always stow luggage and heavy items in the luggage compartment as far forward of the rear axle as possible and secure them with appropriate straps to the tie-downs provided.
x Never exceed the vehicle's Gross Vehicle Weight Rating or Gross Axle Weight Ratings, which are printed on the Safety Compliance Certification Label located on the door jamb of the driver door. Exceeding the permissible weight can cause the vehicle to skid and behave differently.
x Always adapt your speed and driving style to accommodate your payload and its weight distribution within your vehicle.
x Be especially cautious and gentle when stepping on the accelerator pedal and avoid sud-den braking and other maneuvers.
x Brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
The defroster heating wires or antenna in the rear window can be damaged by objects that rub against them.

Driving style – Fast cornering, hard acceleration and braking increase tire wear. If you experience increased tire wear under normal driving conditions, have the vehicle suspension checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Unbalanced wheels – The wheels on a new vehicle are balanced. When driving, however, various conditions can cause a wheel to become unbalanced. Unbalanced wheels can cause wear to the steering and suspension systems. Have all wheels rebalanced. A wheel must always be rebalanced if a new tire has been mounted.
Wheel alignment – Incorrect wheel alignment causes excessive and uneven tire wear, impairing vehicle safety. If you notice excessive or uneven tire wear, have the wheel alignment checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
WARNING
Unusual vibrations or pulling to one side can indicate tire damage.
x Reduce speed immediately and stop when it is safe to do so.
x Check tires and wheel rims for damage.
x Never drive with a damaged tire or rim. Get expert assistance instead.
x If no external damage is visible, slowly and carefully drive to the nearest authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified workshop and have the vehicle checked.
Spare wheel or compact spare wheel

Fig. 101 In the luggage compartment: Handwheel holding the spare wheel in place (if equipped).

DANGER
High-voltage systems in the electric motor compartment and in other places on the vehicle can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death!
x The high-voltage system may also be active even when the ignition is switched off!
x Never touch high-voltage cables, the high-voltage battery, the poles of the high-voltage battery or any other parts of the high-voltage system, especially if these parts are damaged.
x Never attempt to work on any parts of the high-voltage system, the high-voltage cables or the high-voltage battery.
x Never open, maintain, disconnect or repair components or parts of the high-voltage sys-tem.
x Never damage, change or remove the orange high-voltage cables or disconnect them from the high-voltage system.
x Never open, modify or remove the cover of the high-voltage battery.
x Any work on the high-voltage system, or any other systems connected to it, should only be done by properly trained and qualified experts.
x Never perform any work near high-voltage components and high-voltage cables with ma-chining, shaping and sharp-edged tools or heat sources, for example, welding, soldering, hot air or thermal adhesives.
x The Volkswagen standards and guidelines must be adhered to when working on the high-voltage system or the high-voltage battery.
x During such work, keep the vehicle key safe and far enough away from the vehicle to pre-vent any risk of the ignition being accidentally switched on and the electrical system activat-ed.
x Any gasses emitted by or escaping from the high-voltage battery may be toxic or flamma-ble.
x Damage to the vehicle or to the high-voltage battery could lead to a leak of toxic gases, either immediately or at a later time. These emitted gases could also potentially cause a fire. If damage has been incurred, it is vital to then open the vehicle windows to allow any emitted gases to disperse. Do not inhale these gases.
x Never touch any liquids or expose yourself to any gases leaking from the high-voltage battery, especially if the battery has been damaged.
x Always inform any attending emergency services that the vehicle is equipped with a high-voltage battery.
WARNING
Switching off the electric drive while the vehicle is moving can make the vehicle harder to stop and result in loss of vehicle control, leading to collisions and severe personal injuries.
x Brake and steering assistance systems, the airbag system, safety belt pretensioners, and other vehicle safety features only work when the electric motor is activated.
x Switch off the electric drive only when the vehicle is not moving.

Leaving the key in the ignition for a long time when the electric motor is not activated will drain the vehicle battery.
Leaving the selector lever for a long period of time in any position other than Park (P) when the ignition is switched off can drain the vehicle battery.
On automatic transmission vehicles, the vehicle key can be removed from the ignition switch only when the transmission is in Park (P). You may have to press the release button on the transmis-sion selector lever to put the lever into Park (P).
Starter button

Fig. 121 In the lower center console: Starter button for the Keyless Access system.

Fig. 122 Hold the remote control vehicle key to the right of the steering column: Emergency starting feature on vehicles with Keyless Access.

Switching the ignition on and off
x Briefly press the starter button once without operating the brake or clutch pedals ⇒ .
Emergency start feature
If an authorized remote control vehicle key is in the passenger compartment but the instrument cluster displays No key in range when you push the starter button, the remote control vehicle key battery is weak or dead. You can still start the electric motor using the Emergency start feature.
x Make sure the selector lever is in the Park (P) position.
x Hold the remote control vehicle key to the right of the steering column trim immediately after press-
ing the starter button ⇒ fig. 122.
x The ignition automatically switches on and the electric motor starts.
Emergency shut-off
If the electric motor does not switch off by briefly pressing the starter button, emergency shut-off is necessary:
x Press the starter button twice within 3 seconds or press and hold the button longer than 1 second
⇒  in Stopping the electric motor
x The electric motor switches off automatically.
If no authorized remote control vehicle key is identified in the passenger compartment after the electric motor has been switched off, the electric motor cannot be restarted. A related message is shown in the instrument cluster display.
WARNING
Unintended vehicle movement can cause serious personal injury.
x Do not depress the brake or clutch pedals when switching on the ignition, as the electric motor could otherwise be activated immediately.
WARNING
Improper use of vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. Children or unauthorized per-sons may use it to lock the vehicle, start the electric motor, and operate vehicle systems such as the power windows, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked using the remote control vehicle key. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
If the ignition is switched on or the electric motor is activated and the driver door is opened, a chime sounds. The chime is also a reminder to switch off the electric motor and turn off the ignition before leaving and locking the vehicle from the outside.

Step Vehicles without Keyless Ac-
cess Vehicles with Keyless Access
1. Bring the vehicle to a complete stop ⇒ .
2. Depress and hold down the brake pedal until step 4 is completed.
3. Shift the transmission into Park (P).
4. Apply the parking brake to help prevent the vehicle from moving
5. Turn the vehicle key to position
⇒ fig. 120 (0) in the ignition
switch.
Briefly press the starter button
⇒ fig. 121. If the electric motor
will not switch off, carry out the
emergency shut-off procedure
7.
Removing the vehicle key from
the ignition switches off electrical
equipment and activates the
steering column lock.
Opening the doors switches off
electrical equipment and acti-
vates the steering column lock.

WARNING
Never stop the electric motor before the vehicle has come to a complete stop. You can lose control of the vehicle, crash, and be seriously injured.
x The airbags and safety belt pretensioners will not work when the ignition is switched off.
x The brake booster does not work when the electric motor is not activated. More brake pedal pressure will be needed to stop the vehicle.
x The power steering system does not work when the electric motor is not activated, and you will need more force to steer the vehicle.
x When the key is removed from the ignition switch, the steering will lock and you will not be able to steer the vehicle.
If the ignition is switched on or the electric motor is activated and the driver door is opened, a chime sounds. The chime is also a reminder to switch off the electric motor and turn off the ignition before leaving and locking the vehicle from the outside.
The vehicle key can only be removed from the ignition when the transmission is in Park (P).
After the electric motor has been switched off, the radiator fan in the electric motor compartment may keep activated for several minutes, or may start activated after the vehicle has been parked for a while, even if the ignition is switched off and the vehicle key has been removed. The radiator fan shuts off automatically when the electric motor has cooled down enough.

WARNING
Parking improperly can cause serious personal injury.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
x Never park the vehicle where the hot exhaust system or catalytic converter could ignite flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
x Always apply the parking brake when parking your vehicle.
x Improper use of the parking brake can seriously injure you and your passengers.
x Never use the parking brake to slow down the vehicle when it is moving, except in an emergency. The stopping distance is much longer because only the rear wheels are braked. Always use the foot brake to stop the vehicle.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They could release the parking brake and move the gear selector lever or gear shift, which could cause the vehicle to start moving. This can lead to a crash and serious personal injuries.
x Always take the key with you when you leave the vehicle. The electric motor can be start-ed and vehicle systems such as the power windows can be operated, leading to serious per-sonal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked with the remote control vehicle key, trapping passengers in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barri-er or curb that is too high while you are getting into or out of a parking spot. To help prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as bumper covers, spoilers, and parts of the electric drive).
Warning and indicator lights

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
WARNING
Driving with bad brakes can cause a collision and serious personal injury.
x If the brake warning light "2!+% or H does not go out, or lights up when driving, either the brake fluid level in the reservoir is too low or there is a fault in the brake system. Stop the
vehicle as soon as you can do so safely and get expert assistance ⇒ Brake fluid.
x If the brake warning light "2!+% or H lights up at the same time as the ABS warning light !"3 or J, the ABS may not be working properly. This could cause the rear wheels to lock up rela-tively quickly during braking. Rear wheel brake lock-up can cause loss of vehicle control.
x If you believe the vehicle is safe to drive, drive slowly and very carefully to the nearest authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified workshop and have the brake system inspected. Avoid sudden hard braking and steering.
x If the ABS indicator light !"3 or J does not go out, or if it lights up while driving, the ABS system is not working properly. The vehicle can then be stopped only with the standard brakes (without ABS). You will not have the protection ABS provides. Contact your author-ized Volkswagen dealer or an authorized Volkswagen Service Facility as soon as possible.
x If the brake pads are worn or you notice changes in the way the vehicle brakes, immedi-ately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the brake pads checked and, if necessary, replaced.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Warning messages when leaving the vehicle