transmission VOLKSWAGEN E-GOLF 2019 User Guide

WARNING
The electric motor compartment of any motor vehicle is a potentially dangerous area and can cause serious personal injury.
x Always use extreme caution when doing any work in the electric motor compartment. Always follow commonly accepted safety practices and use common sense. Never risk per-sonal injury.
x Never perform any work in the electric motor compartment unless you know exactly how to carry out the job and have the correct technical information and the correct tools.
x If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified work-shop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon) headlights and H7 bulbs replaced by a qualified technician. Serious personal injury may re-sult from improperly performed work.
x Never open or close the electric motor hood if steam or coolant is escaping. Hot steam or coolant can cause serious burns. Always wait until you no longer see or hear steam or cool-ant escaping from the electric motor.
x Always let the electric motor cool down completely before carefully opening the hood.
x Hot parts of the electric motor and the exhaust system will burn skin on contact.
x When the electric motor has cooled down and you are ready to open the hood:
– Firmly apply the parking brake and shift the transmission into Park (P) (automatic) or Neutral (manual only).
– Take the vehicle key out of the ignition.
– On vehicles with Keyless Access, make sure that the remote control vehicle key is out of range of the vehicle and that the vehicle cannot be started by depressing the starter
button ⇒  Unlocking or locking the vehicle with Keyless Access.
– Always keep children and others away from the electric motor compartment and never leave them unsupervised.
x The electric motor coolant system is under pressure when the electric motor is hot. Never unscrew the coolant expansion tank cap when the electric motor is hot. Hot coolant can spray out and cause severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by covering the cap with a large, thick rag.
x Never spill fluids on the electric motor or exhaust system when refilling. Spilling fluids onto hot parts of the electric motor or exhaust system can cause a fire.

Checklist
Before any work in the electric motor compartment, carry out the following steps in the order in which
they are listed ⇒ :
d Park the vehicle in a safe place on a firm, level surface.
d Hold the brake pedal down until the electric motor is switched off.
d Apply the parking brake to help prevent the vehicle from moving ⇒  Braking and parking.
d Shift the transmission into Park (P) (automatic) or Neutral (manual only) ⇒  Shifting.
d Stop the electric motor and remove the key from the ignition switch ⇒  Starting and stopping the electric drive.
d Let the electric motor cool down sufficiently.
d Keep children and others away from the vehicle.
d Make sure the vehicle cannot move unexpectedly.
WARNING
Disregarding the safety-related checklist may result in serious injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
Opening or closing the electric motor compartment

Fig. 152 In the footwell on the driver side: Inside hood release lever.

WARNING
Hot steam and hot electric motor coolant can cause serious burns.
x Never open the hood if you see steam or coolant escaping from the electric motor com-partment. Always wait until you no longer see or hear steam or coolant escaping from the electric motor.
x Always let the electric motor cool down completely before carefully opening the hood. Hot components will burn skin on contact.
x When the electric motor has cooled down and you are ready to open the hood:
– Firmly apply the parking brake and shift the transmission into Park (P) (automatic) or Neutral (manual only).
– Take the vehicle key out of the ignition.
– On vehicles with Keyless Access, make sure that the remote control vehicle key is out of range of the vehicle and that the vehicle cannot be started by depressing the starter
button ⇒  Starter button.
– Always keep children and others away from the electric motor compartment and never leave them unsupervised.
x The electric motor coolant system is under pressure when the electric motor is hot. Never unscrew the coolant expansion tank cap when the electric motor is hot. Hot coolant can spray out and cause severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by covering the cap with a large, thick rag.
x Never spill fluids on the electric motor when refilling. Spilling fluids onto hot parts of the electric motor can cause a fire. Under some conditions, the ethylene glycol in electric motor coolant can catch fire.
NOTICE
x Use distilled water only when adding coolant! All other types of water contain chemical compounds that can cause extensive corrosion damage to the electric motor. This can even lead to electric motor failure. If you have added non-distilled water, take the vehicle immediate-ly to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to have the coolant system drained, flushed, and refilled completely with the proper coolant.
x Refill electric motor coolant only up to the top edge of the marked fill range ⇒ fig. 154. Ex-cess electric motor coolant may be forced out of the electric motor cooling system when it gets hot and cause damage.
x In the case of significant electric motor coolant loss, refill electric motor coolant only when the electric motor is completely cooled down. Significant electric motor coolant loss is a sign of leaks in the cooling system. Have the electric motor cooling system checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Otherwise the electric motor may be damaged!
x Do not refill electric motor coolant if there is no coolant in the expansion tank. Air could enter the cooling system. Do not drive the vehicle! Get expert assistance. Failure to do so can result in electric motor damage.
x When changing or topping off operating fluids, make sure that you pour the fluids into the correct reservoirs. Serious malfunctions and electric motor damage can result if you pour operating fluids into the wrong reservoir.

Lift points for the vehicle

Fig. 158 A: Lifting point at the front. B: Lifting point at rear for lifting the vehicle using a workshop hoist or floor jack.
The vehicle may only be raised at the lift points shown in the illustration ⇒ fig. 158. If the vehicle is
lifted at different points, vehicle damage ⇒  and serious injuries may occur ⇒ .
Workshop hoists that use fluid cushions (receiving platforms) must not be used for lifting the vehicle.
There are many precautions that have to be followed when lifting a vehicle on a workshop hoist or floor jack. Do not try to lift a vehicle on a workshop hoist or floor jack unless you have the training, knowledge, and experience to be able to do so safely.
Information about lifting the vehicle with the vehicle jack ⇒  Lifting the vehicle with the vehicle jack.
WARNING
Improperly lifting your vehicle with a workshop hoist or a floor jack can cause the vehicle to fall off and cause serious personal injury.
x Always read and heed the operating instructions from the floor jack manufacturer and legal regulations if necessary before using the floor jack to lift the vehicle.
x Never let anyone stay in the vehicle when it is being lifted or when it is off the ground.
x Always lift your vehicle only at the designated lift points shown in the illustration
⇒ fig. 158. Not using the designated lift points can cause the vehicle to fall off the floor jack when heavy parts such as the electric motor or transmission are removed.
x Always make sure that the vehicle's lift points lie as flat as possible and centered on the carrier plates of the floor jack.
x Never start the electric motor when you have raised the vehicle on the floor jack. The elec-tric motor vibrations and vehicle movements could knock the vehicle off the floor jack.
x If you must work under a vehicle raised on a floor jack, always make sure that the vehicle is safely supported on safety stands intended for that purpose that are strong enough to support the weight of the vehicle.
x Never use the floor jack as a ladder or step ladder.
x Always make sure that the weight of the vehicle is not heavier than the lifting capacity of the floor jack and safety stands being used.

x Slip the cover up and over the selector lever ⇒ .
Emergency release for the selector lever (version A)
x With the screwdriver from the vehicle tool kit, carefully push the release lever ⇒ fig. 166 A in the direction of the arrow and hold it in this position.
x Press the release button in the selector lever handle and shift the selector lever to Neutral (N).
x Carefully press the selector gate cover back in place, making sure that the electrical wiring stays in the correct position and is not pinched or damaged.
Emergency release for the selector lever (version B)
x Push the colored release lever ⇒ fig. 166 B in the direction of the arrow and hold it in this position.
x Press the release button in the selector lever handle and shift the selector lever to Neutral (N).
x Carefully press the selector gate cover back in place, making sure that the electrical wiring stays in the correct position and is not pinched or damaged.
WARNING
Never shift the transmission out of Park (P) without first firmly applying the parking brake. Otherwise, the vehicle can start to roll unexpectedly, especially on hills or inclines, and cause an accident and serious injuries.
NOTICE
Even with the selector lever is in Neutral (N), the automatic transmission will be damaged if the vehicle is towed (or you let it coast) for an extended period or at high speed with the electric motor shut off.
Emergency release for the charging connector

WARNING
Changing a wheel, especially on the side of the road, can be dangerous. To help reduce the risk of serious personal injury:
x Always stop the vehicle as soon as it is safe to do so. Move the vehicle a safe distance off the road where it is safe to change the wheel.
x Always make sure that all passengers, especially children, are in a safe place outside the vehicle and away from the vehicle and traffic (such as behind a guard rail).
x Turn on the emergency flashers and set up another warning device about 25 yards (25 meters) behind the vehicle to warn approaching traffic.
x Change a wheel by yourself only if you are familiar with the necessary steps. Otherwise, get expert assistance.
x Always switch the electric motor off, firmly apply the parking brake, and shift the trans-mission into Park (P) (automatic transmission) or any gear (manual only) to help prevent the vehicle from moving suddenly and slipping off the jack.
x Always make sure that the ground is level and firm. If necessary, place the jack on a large and sturdy board or on a similar ground support.
x Always block the wheel diagonally opposite the wheel being changed with chocks or other similar things.
x Always use proper and undamaged tools when changing a wheel.
x Once a wheel is lifted off the ground, having the transmission in Park (P) or in gear will not prevent sudden vehicle movement.
x Always use a jack that has been approved by the manufacturer for your vehicle. Never use other jacks, even if they have been approved for use on other Volkswagen models.
x To reduce the risk of losing control, crashes, and serious personal injuries, never loosen the screws on rims with threaded rim rings.
x After changing a wheel, have the wheel bolt tightening torque checked with an accurate torque wrench.
x After changing a wheel or tire, reset the Tire Pressure Monitoring System ⇒  Tire Pressure Monitoring System (TPMS).
Preparations for changing a wheel

WARNING
Using the tire mobility set on the side of the road can be dangerous. To help reduce the risk of serious personal injury:
x Always stop the vehicle as soon as it is safe to do so and move the vehicle a safe distance off the road where it is safe to use the tire mobility set.
x Always make sure that the ground is level and firm.
x All passengers and especially children must stay a safe distance away from you while you are working and keep out of the area you are working in.
x Turn on the emergency flashers and set up another warning device about 25 yards (25 meters) behind the vehicle to warn approaching traffic.
x Use the tire mobility set only if you are familiar with the necessary steps. Otherwise, con-tact an authorized Volkswagen dealer or Volkswagen service facility for assistance.
x Use the tire mobility set only in emergencies and only until you can get professional help.
x Immediately replace a tire repaired with the tire mobility set.
x Sealant is harmful and must immediately be removed in case of skin contact.
x Always store the tire mobility set out of reach of children.
x Never use a vehicle jack, even if the jack is approved for use with your vehicle.
x Always apply the parking brake and shift the automatic transmission into Park (P) to help prevent the vehicle from moving suddenly.
WARNING
Improper use of the tire mobility set can cause a temporary tire to fail and lead to loss of vehicle control and serious personal injuries.
x Always remember that a tire filled with sealant does not handle as well as an undamaged tire without sealant.
x Never drive faster than 50 mph (80 km/h) with a sealed tire.
x Never use the tire mobility set if the outside temperature is below –4 °F (–20 °C).
x Never drive with a tire that has cuts or punctures, especially when they are larger than 3/16 in (4 mm).
x Use the tire mobility set only for emergencies until you can get professional help.
x If the tire cannot be inflated to at least 36 psi (250 kPa), do not drive the vehicle. Contact an authorized Volkswagen dealer or Volkswagen service facility for assistance.
x If the tire inflation pressure drops below 26 psi (180 kPa) after driving for 10 minutes, do not drive the vehicle any farther. Contact your an authorized Volkswagen dealer or Volkswagen service facility for assistance.
x Always replace a tire repaired with the tire mobility set immediately. Do not drive a tire that has been repaired with the tire mobility set longer or farther than is absolutely necessary.
x Avoid full throttle acceleration, hard braking, and fast cornering.
x Drive at slow speed for 10 minutes. Then get out and check the air pressure and condition of the sealed tire.
Obey all legal requirements when disposing of used or expired sealant.
Replacement tire inflation cylinders for the tire mobility set are available if you have used the one supplied with the vehicle. Please contact an authorized Volkswagen dealer or Volkswagen service facility for assistance.