warning VOLKSWAGEN E-GOLF 2019 User Guide

Diagnostics & Maintenance:
Feature Description
Dealer
Scheduling
Press the button in the 3-button module: The vehicle will
initiate a call to the Volkswagen Car-Net Response Center
where a Volkswagen Car-Net Customer Specialist will
connect you with an authorized Volkswagen dealer to
schedule your service appointment. The address of the
dealer’s location can also be sent by the Customer Spe-
cialist to your factory-installed navigation system (if
equipped).
Vehicle
Health Re-
port
View a vehicle health report to proactively manage
maintenance and other services and to receive up-to-date
diagnostics in a monthly email report or by immediate re-
quest.

WARNING
Refer to your vehicle's warning and indicator lights for the most current diagnostic infor-mation. Always consult this manual for maintenance guidelines. Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-lytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
The Volkswagen Car-Net website (http:// www.vw.com/carnet) contains the most up-to-date information and instructions about Volkswagen Car-Net services.
x Please regularly visit the website to learn about changes to services and new features.
x Volkswagen Car-Net features can be modified, discontinued, deactivated, reactivated or expanded without any further notice.
Application software (“apps”)

⇒ fig. 14 Function

Press and hold for longer than 2 seconds: Connects to
the Volkswagen Car-Net Response Center and a
Volkswagen Car-Net Customer Specialist.
Press again: End the call.
>
Press and hold for longer than 2 seconds: Assistance in
the event of a breakdown by connecting to the
Volkswagen Roadside Provider.
Press again: End the call.

Press and hold for longer than 2 seconds: Activate
emergency call.
Press again: End the call.

LED light in the 3-button module
The LED light in the 3-button module will be green during the trial period and whenever you have an active subscription. The LED light will go off if the trial period is over and the customer has not sub-scribed to the Volkswagen Car-Net Services. The LED light will be red only during a VW Car-Net hardware malfunction or fault.
WARNING
Application software and Volkswagen Car-Net services that are unsuitable or improperly used can cause accidents, serious personal injury and vehicle damage.
x Volkswagen Car-Net services can be used only where adequate cellular and GPS signals are available
x Volkswagen recommends using only services and application software that are provided by Volkswagen or Verizon Telematics, Inc. (VzT) specifically for your vehicle.
x Protect the mobile device and its application software from misuse.
x Never modify application software and Volkswagen Car-Net services.
x Always read and heed the operating instructions for the mobile device.
WARNING
Driver distraction causes accidents, collisions and serious personal injury! Using application software and Volkswagen Car-Net services while driving can distract the driver from traffic.
x Always drive attentively and responsibly.
NOTICE
The system does not support simultaneous Volkswagen Car-Net and mobile phone calls via the mobile phone package.

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
If a door is not closed properly, the vehicle icon appears in the instrument cluster display showing an
open door ⇒ fig. 10.
Depending on your vehicle's equipment and options, the icon may still be displayed even after the ignition is switched off as long as the key has not been taken out of the ignition. The icon in the in-strument cluster display goes out about 15 seconds after the vehicle has been locked.
Child safety lock

Fig. 25 In the left rear door: Child safety lock A deactivated, B activated.

Fig. 26 In the right rear door: Child safety lock A deactivated, B activated.

x Using the key bit, move the slot into the desired position.
Slot position ⇒ fig. 25 or ⇒ fig. 26:
(A) Child safety lock disengaged.
(B) Child safety lock engaged.
WARNING
When the child safety lock is engaged, that rear door cannot be opened from the inside.
x Never leave children, disabled persons, or anyone who cannot help themselves, in the vehicle when locking the doors. This could result in people being locked in the vehicle. This could result in people being trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x A closed vehicle can become very hot or very cold, depending on the season. Particularly in the summer, heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures. Temperatures can quickly reach levels that can cause unconsciousness and death, particu-larly to small children.

x Try one-touch window closing again.
x If the window meets resistance a second time, so that it stops and goes back down, one-touch closing is deactivated for about 10 seconds.
x If you pull the power window button up all the way and hold it during this 10 second interval, the
window will close without pinch protection ⇒ .
Closing the window without pinch protection
x Try to close the window again within 10 seconds by holding the switch. Pinch protection is turned off for a short distance in the window track!
x If closing takes longer than about 10 seconds, pinch protection is turned on again. The window stops again if there is resistance.
x If the window still will not close, please see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
WARNING
Without pinch protection, power windows will close with enough force to cause serious per-sonal injury.
x Always be careful when closing power windows.
x Always make sure that no one is in the way when overriding pinch protection to close power windows!
x Pinch protection cannot prevent fingers or other parts of the body from being pressed against the window frame; injuries may result.
Pinch protection is also active during convenience closing of the windows and the power sunroof
⇒  Power windows – features.

WARNING
Always adjust seat, safety belts, and head restraints properly before driving and make sure that all passengers are properly restrained.
x Push the passenger seat as far back as possible. Always be sure that there are at least 10 inches (25 cm) between the front passenger's breastbone and the instrument panel.
x Always adjust the driver's seat and the steering wheel so that there are at least 10 inches (25 cm) between your breastbone and the steering wheel.
x Adjust the driver's seat so that you can easily push the pedals all the way to the floor while keeping your knee(s) slightly bent.
x If these requirements cannot be met for physical reasons, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive equipment is available.
x Always hold the steering wheel on the outside of the steering wheel rim with your hands at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driv-er's airbag inflates.
x Never hold the steering wheel at the 12 o'clock position or with your hands at other places inside the steering wheel rim or on the steering wheel hub. Holding the steering wheel the wrong way can cause serious injuries to the hands, arms, and head if the driver's airbag in-flates.
x Pointing the steering wheel toward your face decreases the ability of the driver's airbag to help protect you in a collision.
x Never drive with backrests reclined or tilted back farther than necessary to drive comfort-ably. The farther back the backrests are tilted, the greater the risk of injury caused by incor-rect positioning of the safety belts and improper seating position.
x Never drive with the front seat passenger backrest tilted forward. If the front airbag de-ploys, the front backrest can be forced backward and injure passengers on the rear seat.
x Sit as far back as possible from the steering wheel and the instrument panel.
x Always sit upright with your back against the backrest with the front seats properly ad-justed. Never lean against or place any part of your body too close to the area where the air-bags are located.
x Rear seat passengers who are not properly seated and restrained are more likely to be seriously injured in a crash.
WARNING
Improper adjustment of the seats can cause accidents and severe injuries.
x Never adjust the seats while the vehicle is moving. Your seat may move unexpectedly and you could lose control of the vehicle. In addition, you will not be in the correct seating posi-tion while adjusting the seats.
x Adjust the front seat height, angle and longitudinal direction only if the seat adjustment area is clear.
x The adjustment of the front seats must not be restricted by things in the footwell in front or behind the seats.

WARNING
Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can result in serious burns and vehicle damage.
x Always make sure that there are no lighters in the seat tracks or near other moving parts before adjusting the seats.
x Before closing a storage compartment, always make sure that no cigarette lighter can be activated, crushed, or otherwise damaged.
x Never leave a cigarette lighter in a storage compartment, on the instrument panel, or in other places in the vehicle. Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. High temperatures could cause the cigarette lighter to catch fire.
Examples of improper seating positions

WARNING
Contact with parts of the vehicle interior can cause serious personal injury in a crash.
x Always make sure that all vehicle occupants stay in a proper seating position and are properly restrained whenever the vehicle is moving.
x Improper seating positions increase the risk of serious and fatal injury, especially when an airbag deploys and strikes a passenger in an improper seating position.
Proper seating position

Fig. 32 The driver should never sit closer than 10 inches (25 cm) of the steering wheel.

Fig. 33 Proper safety belt positioning and head restraint adjustment.

If your vehicle is equipped with electrical controls for the front seats, the controls on the front passen-ger seat either mirror those on the driver seat or there may be different combinations of electrical and manual controls.
There may be manual and electrical controls on the same seat.

Press the switch in the direction of the arrow ⇒ fig. 35:
(1) (A) Slide the seat forward or back.
(B) Adjust the seat cushion angle.
(C) Raise or lower the seat cushion.
(2) (D) Adjust the backrest angle.
Press the switch in the corresponding area ⇒ fig. 36:
(1) or (2) Adjust the curve of the lumbar support.
(3) or (4) Adjust the height of the lumbar support.

WARNING
Improper use of electrical seat controls can cause serious personal injuries.
x The front seats in your vehicle can be electrically adjusted even when the vehicle key has been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key in the vehicle.
x Never leave children and persons who need help in the vehicle alone because the unsu-pervised use of the electric seat adjustments can result in serious personal injury.
x Always make sure that no one is in the way while the front seats are being adjusted, or while calling up the stored memory settings for the front seats. In an emergency, stop auto-matic seat adjustment by pressing a seat adjustment switch.
NOTICE
To help prevent damage to electrical parts in the seat, do not kneel on the front seats or apply concentrated pressure to a small area of the seat or backrest.
If the vehicle battery is too weak, the electrical seat adjustment controls may not work.
Starting the electric motor may stop seat adjustment.

Proper head restraint adjustment
Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher. Position the back of the head as close as possible to the head restraint.
Adjusting the head restraint for short people
Push the head restraint down as far as it will go, even if this means the person's head is still below the top edge of the head restraint. A small gap may remain between the head restraint and the backrest when the head restraint is all the way down.
Adjusting the head restraint for tall people
Pull the head restraint up as far as it will go.
WARNING
Driving without head restraints or with improperly adjusted head restraints increases the risk of serious injuries in a collision.
x Always drive with the head restraints in place and properly adjusted to help minimize the risk of neck injury in a crash.
x Every person in the vehicle must have a properly adjusted head restraint to minimize the risk of neck injury in a crash. Each head restraint must be adjusted according to the occu-pants' size so that the upper edge is even with the top of the person's head, but no lower than eye level. Always sit so that the back of your head is as close as possible to the head re-straint.
x Never adjust head restraint while driving.
Removing and reinstalling the front head restraints

Fig. 39 Removing the front head restraints.