warning VOLKSWAGEN E-GOLF 2019 Owner's Manual

x Slide a flat object, such as a plastic credit card, underneath the right side of the cap (left side if
sitting behind the head restraint) on the right-hand seat guide rod ⇒ fig. 39 (1) to unlock the head restraint.
x Push the flat object (plastic card) in against the guide rod to depress a release button located under the cap (not visible).
x Use one hand to hold the release button in with the flat object. With your other hand, lift the same guide rod slightly to expose a notch in the rod at the bottom (can be seen and felt with fingers). The right-hand guide rod is now released.
x To release the left-hand guide rod, press the flat object in (towards guide rod) and hold.
x Pull the head restraint out completely.
Installing the front head restraints
x Position head restraint properly over the head restraint guides of the respective seat backrest and insert the head restraint into the guides.
x Push the head restraint down ⇒ fig. 39.
x Adjust the head restraint according to the occupant's size ⇒  Adjusting the front and rear head restraints.
WARNING
Driving without head restraints or with improperly adjusted head restraints increases the risk of serious injuries in a collision.
x Always drive with the head restraints in place and properly adjusted to help minimize the risk of neck injury in a crash.
x Always reinstall head restraints as soon as possible so that vehicle occupants are proper-ly protected.
NOTICE
When removing or reinstalling the head restraint, take care that the head restraint does not strike the headliner or other parts of the vehicle. The headliner or other parts of the vehicle could otherwise be damaged.

x If necessary, press the flat blade of the screwdriver from the vehicle tool kit into the slit of the trim
cap ⇒ fig. 41 (2) in the direction of the arrow and hold it in this position.
x At the same time press button (2) while a second person pulls out the head restraint completely.
x Fold the backrest of the rear seat bench back so that it locks securely.
Reinstalling the rear head restraint (both versions)
x Unlock the backrest of the rear seat bench and fold it forward ⇒  Luggage compartment.
x Position head restraint properly over the head restraint guides of the respective seat backrest and insert the head restraint into the guides.
x Push the head restraint down while pressing button ⇒ fig. 40 (2) or ⇒ fig. 41 (2).
x Fold the backrest of the rear seat bench back so that it locks securely.
x Adjust the head restraint according to the occupant's size ⇒  Adjusting the front and rear head restraints.
WARNING
Driving without head restraints or with improperly adjusted head restraints increases the risk of serious injuries in a collision.
x Always drive with the head restraints in place and properly adjusted to help minimize the risk of neck injury in a crash.
x Always reinstall head restraints as soon as possible so that vehicle occupants are proper-ly protected.
NOTICE
When removing or reinstalling the head restraint, take care that the head restraint does not strike the headliner or other parts of the vehicle. The headliner or other parts of the vehicle could otherwise be damaged.
Adjusting the steering wheel position

Fig. 42 Manual adjustment for the steering wheel position.

x Push down on the lever ⇒ fig. 42 (1).
x Adjust the steering wheel so that it can be held with hands at the 9 o'clock and 3 o'clock positions on the outside of the steering wheel rim and with the arms slightly bent at the elbow.
x Pull the lever up firmly until it is flush with the steering column ⇒ .
WARNING
Improper use of the steering column adjustment feature can result in serious personal injury and even death.
x Always pull the lever (1) firmly upward after adjusting the steering column so that the steering wheel does not change position suddenly while the vehicle is moving.
x Never adjust the steering column while the vehicle is moving. If you find that you need to adjust the steering wheel while driving, stop the vehicle in a safe place and make the proper adjustment.
x Never adjust the steering wheel so that it points toward your face. Always make sure that the steering wheel points toward your chest. Otherwise, the airbag system cannot protect you properly in the event of a crash.
x Always hold the steering wheel on the outside of the steering wheel rim with your hands at the 9 o'clock and 3 o'clock positions to help reduce the risk of serious personal injury if the driver's airbag inflates.
x Never hold the steering wheel at the 12 o'clock position or with your hands anywhere inside the steering wheel or on the steering wheel hub. Holding the steering wheel the wrong way increases the risk of severe injury to the arms, hands, and head if the driver airbag de-ploys.
Center armrest

Fig. 43 Front center armrest.

x If the outside temperature or the temperature inside the passenger compartment is +77 °F (+25 °C) or more.

Function Action for seat heating ⇒ fig. 45
Switch on: Press the A or e button. Seat heating is switched on to
maximum.
Adjust the heat-
ing level:
Press the A or e button repeatedly until the desired
heating level is set.
Switch off: Press the A or e button repeatedly until all indicator
lights in the button are off.

Special seat heating features
On the driver and the passenger side, the seat heating will resume at the setting that was set when the ignition was last switched off. However, this feature only works if the key is not taken out of the ignition switch, or, for vehicles with Keyless Access, the driver door is not opened or the vehicle is not locked.
People suffering from a low level of perceived pain or a lowered awareness of pain as from medica-
tion, paralysis, or chronic illness (e.g. diabetes) should NEVER use the seat heating feature ⇒ !
The use of seat heating by persons with these conditions could result in burns to the back, buttocks, and legs that may take a long time to heal and may never heal completely. If you have any of these conditions, you should take regular breaks and get out of the vehicle, particularly on long trips. Consult your doctor for advice regarding your specific condition.
WARNING
Certain medical conditions, such as paralysis and diabetes, and certain medications can increase the risk of serious burns when the seat heating feature is switched on.
x Vehicle occupants who have a low level of perceived pain or a lowered awareness of pain can receive serious burns to the back, buttocks, and legs that take a long time to heal or may never heal completely.
x Never use the seat heating feature if you or your passengers are at risk of being burned because of a medical condition. Take regular breaks and get out of the vehicle, particularly on long trips. Consult your doctor for advice regarding your specific condition.
x Never let exposed skin remain in contact with the seat upholstery when the seat heating is being used.
WARNING
A wet seat can cause the seat heating to malfunction and increase the risk of serious burns.
x Always make sure the seats are dry before using the seat heating.
x Never sit on the seat with wet clothes.
x Never put damp or wet things including clothes on the seat.
x Never spill liquids on the seats.

WARNING
Not wearing a safety belt or wearing an improperly positioned safety belt increases the risk of severe personal injury or death. Safety belts offer optimum protection only when they are used properly.
x Properly worn safety belts are the single most effective means of reducing the risk of serious injury and death in a collision or other accident. For this reason, always wear your safety belt properly and make sure all passengers wear their safety belts properly as well whenever the vehicle is moving.
x The driver must always make sure that every person in the vehicle is properly seated on a seat of his or her own, properly fastens the safety belts belonging to that seat before the vehicle starts to move, and keeps the belts properly fastened while riding in the vehicle. This applies even when just driving around town. Therefore, always wear your safety belts and make sure that everybody in your vehicle is properly restrained.
x Always secure children in the vehicle with a restraint system appropriate for their age,
weight and height ⇒  Child safety and child restraints.
x Always fasten safety belts correctly before driving off and make sure that all passengers are properly restrained.
x Never attach the safety belt to the buckle of another seat. Attaching the safety belt to the wrong buckle will reduce safety belt effectiveness and can cause serious personal injury.
x Never let any objects or liquids get into the safety belt latch and prevent it from working properly.
x Never remove a safety belt while the vehicle is moving. Doing so will increase your risk of being injured or killed.
x Never strap more than one person, including small children, into any single safety belt.
x Never let children or babies ride sitting on your lap, and never place a safety belt over a child sitting on your lap.
x Never wear belts over rigid or breakable objects in or on your clothing, such as eyeglass-es, pens, keys, etc., as these may cause injury.
x Several layers of heavy clothing (such as a coat worn over top of a sports jacket) may interfere with proper positioning of the safety belt and reduce the overall effectiveness of the system.
x Never use comfort clips or devices that create slack in the shoulder belt. However, special clips may be required for the correct use of some child restraint systems.
x Safety belts offer optimum protection only when the seat backrest is upright and belts are correctly positioned on the body.

WARNING
Damage to safety belts reduces their overall effectiveness and increases the risk of serious personal injury and death whenever the vehicle is being used.
x Never let safety belts become damaged by being caught in the door or seat hardware.
x Torn or frayed safety belts can tear, and damaged safety belt hardware can break in an accident.
x Inspect belts regularly for damage. If webbing, bindings, buckles, or retractors are dam-aged, have the belts replaced immediately with the correct replacement belts approved by Volkswagen for your vehicle, model, and model year.
x Safety belts that were subject to stress in an accident and stretched must be replaced with a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Replacement after a crash may be necessary even if a safety belt shows no visible dam-age. Anchorages that have been loaded must also be inspected.
x Damaged safety belts must be replaced; they cannot be repaired.
x Never try to repair a damaged safety belt yourself. Never remove or modify the safety belts in any way.
x Have safety belts, bindings, retractors and buckles replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Always keep the belts clean. Dirty belts may not work correctly and can impair the func-tion of the inertia reel.
Warning light

Fig. 46 Warning light in the instrument cluster.

Lights
up or
flashes
Possible cause Proper response
i
Driver and front passenger
have not fastened their safety
belts, if front passenger seat
is occupied.
Fasten safety belts.

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
A warning chime also sounds.
The safety belt warning light i comes on for 6 seconds when the ignition is switched on. A warning chime also sounds for up to 6 seconds if the driver's safety belt is not buckled. The chime stops soon-er if the driver buckles his or her safety belt. The warning light and the chime go out when both driver and front passenger have buckled their safety belts.
If the driver and front seat passenger do not both fasten their safety belts within about 24 seconds after the chime stops and the vehicle is moving at a speed of more than about 15 mph (25 km/h), the chime will again sound for about 6 seconds, then go off for about 24 seconds, then sound again for about another 6 seconds. The same thing happens if one of the safety belts is fastened and then unfastened while the vehicle is moving. The safety belt warning light i also flashes. The warning chime continues to sound at 24 second intervals for up to 2 minutes. No chime sounds at speeds of less than about 5 mph (8 km/h).
If the ignition is switched on, the safety belt warning light i stays on until the driver and front passen-ger have both buckled their safety belts.
WARNING
Not wearing a safety belt or wearing an improperly positioned safety belt increases the risk of severe personal injury or death. Safety belts offer optimum protection only when used cor-rectly.
Frontal collisions and laws of physics

Fig. 47 A vehicle with passengers not wearing safety belts approaches a wall.

d Check the condition of all safety belts regularly.
d Keep safety belts clean.
d Keep objects and liquids away from safety belt webbing, the safety belt buckle tongue, and the safety belt buckle latch and opening.
d Do not pinch or damage the safety belt or buckle tongue (for instance, when closing a door).
d Never modify, disassemble or try to repair safety belts and safety belt anchorages.
d Always fasten your safety belt properly before driving and keep it fastened whenever the vehicle is moving.
Twisted safety belt
If it is difficult to pull the safety belt out of the belt guide, the belt may be twisted inside the side trim because the belt retracted too quickly when it was taken off.
x Hold the safety belt tongue, slowly and carefully pull safety belt all the way out.
x Untwist the safety belt and slowly return the belt by hand.
If you cannot untwist the safety belt, wear it anyway. Make sure that the safety belt is twisted in a spot where it does not come in direct contact with your body. Have the safety belt untwisted immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lockable safety belt
The retractors for the rear seat safety belts and the front passenger safety belt have a switchable locking feature for child restraints in addition to the emergency locking feature. Whenever a child restraint is installed with a safety belt, the safety belt must be locked so that the safety belt webbing cannot unreel. The switchable locking feature lets you lock the belt so that a child restraint can be properly installed and, for example, so that it can't tip to the side when the vehicle goes around a
corner ⇒  Child safety and child restraints.
To see whether a safety belt is lockable, pull the safety belt all the way out of the safety belt retractor. You should then hear a “clicking” sound as the belt winds back into the retractor reel. Test the switch-able locking feature by pulling on the belt. When the switchable locking feature is active, you should no longer be able to pull the belt out of the retractor.
The locking feature must be deactivated when a vehicle occupant uses the safety belt.
WARNING
Improper use and care of safety belts increases the risk of severe personal injury or death.
x Regularly check safety belts and related parts for damage.
x Damaged safety belts must be replaced; they cannot be repaired.
x Always keep safety belts clean.
x Never catch, damage or chafe safety belt webbing on sharp edges.
x Always keep objects and liquids away from the belt buckle and buckle opening.

x Press the red button on the buckle ⇒ fig. 53. The buckle tongue is ejected.
x Let the belt wind up on the retractor as you guide the belt tongue to its stowed position to help prevent the safety belt from twisting and to help avoid damage to the interior trim.
WARNING
Improperly positioned safety belts can cause serious personal injury or death in an accident.
x Safety belts offer optimum protection only when the seat backrest is upright and belts are correctly positioned on the body.
x A person who is not properly restrained can be seriously injured by the safety belt itself if it slips from the stronger parts of the body into sensitive areas like the abdomen.
x Unfastening safety belts while the vehicle is in motion can cause severe personal injury or death in the event of an accident or braking maneuver!
Safety belt position

Fig. 54 Proper safety belt positioning and head restraint adjustment.

Fig. 55 Proper safety belt positioning for expectant mothers.

pant so that an airbag can provide maximum protection when deployed. Therefore, always fasten your safety belt and make sure that it is properly positioned over your body.
Improper seating positions reduce the effectiveness of safety belts and even increase the risk of injury or death by moving the safety belt to critical areas of the body. Improper seating positions also in-crease the risk of severe injury or death when an airbag deploys and strikes an occupant who is not
seated properly ⇒  Adjusting the seating position.
Proper safety belt position
x The shoulder portion of the safety belt must always run over the center of the shoulder and never over the throat, over the arm, under the arm or behind the back.
x The lap portion of the safety belt must always run as low as possible over the pelvis and never over the abdomen.
x Always wear the safety belt flat and snug against the body. Pull on the safety belt to tighten if necessary.
Expectant mothers must always wear the lap portion of the safety belt as low as possible across the pelvis and below the rounding of the abdomen – throughout the pregnancy. The safety belt must lie
flat against the body to avoid pressure against the abdomen ⇒ fig. 55.
Adjusting safety belt height
The safety belt position can be adjusted using the following features:
x Safety belt height adjusters for the front seats.
x Front seats with height adjustment.
WARNING
Improperly positioned safety belts can cause serious personal injury in an accident or a sud-den braking maneuver.
x Always make sure that all vehicle occupants are correctly restrained and stay in a correct seating position whenever the vehicle is being used.
x Safety belts offer optimum protection only when the seat backrest is upright and belts are correctly positioned on the body.
x A loose-fitting safety belt can cause serious injuries by shifting its position on your body from the strong bones to more vulnerable soft tissue and cause serious injury.
x The shoulder belt portion of the safety belt must be positioned over the middle of the occupant's shoulder and never across the neck or throat.
x The safety belt must lie flat and snug on the occupant's upper body.
x Never wear the shoulder part of the safety belt under your arm or otherwise out of posi-tion.
x The lap portion of the safety belt must be positioned as low as possible across the pelvis and never over the abdomen. Make sure the belt lies flat and snug against the pelvis. Pull on the safety belt to tighten if necessary.
x Expectant mothers must always wear the lap portion of the safety belt as low as possible across the pelvis and below the rounding of the abdomen.
x Do not twist the belt when attaching it. If you cannot untwist a twisted safety belt, wear it anyway, but make sure the twisted part is not in contact with your body. Have the problem corrected right away by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Never hold the safety belt away from your body with your hand.
x Never wear belts over rigid or breakable objects, such as eyeglasses, pens or keys.
x Never modify the position of the belt using comfort clips, loops or similar devices.