warning VOLKSWAGEN E-GOLF 2019 Owner's Guide

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WARNING
Improper use or positioning of a safety belt extender increases the risk of serious personal injury and death.
x A driver or passenger who is not properly restrained can be seriously injured by striking the interior of the passenger compartment or by the safety belt itself, which can be displaced from stronger parts of the body into sensitive areas like the abdomen.
x Safety belt extenders offer optimum protection only when they are properly used.
x Only use the extender when the belt is not long enough to be worn low and snug and the person is in the correct seating position. Remove and stow extender safely when not needed.
x Always make sure the safety belt tongue of the safety belt extender is securely inserted into the buckle for the seating position that belongs to the seat where the safety belt extender is being used. Attaching the safety belt to the wrong buckle will reduce safety belt effective-ness and can cause serious personal injury.
x Never use the safety belt extender if you can properly attach the safety belt without it. Using a safety belt extender when not needed can increase the risk of injury, especially in a collision.
x Never use a safety belt extender if the distance (B) between the front edge of the safety belt extender buckle (A) and the centerline of the person using the safety belt extender
⇒ fig. 58 (C) is less than 6 inches (15 cm).
x Never leave a safety belt extender attached to the vehicle safety belt buckle when the extender is not needed and being used with the safety belt. Otherwise, the airbag control module will receive an incorrect signal from the safety belt buckle and this will prevent the airbag from working properly for a person who is not using the safety belt.
x Never use more than 1 extender with a safety belt. Using more than 1 extender can change the way the safety belt passes over the body and can cause serious injury.
x Never use the safety belt extender to secure a child restraint.
x Never use a safety belt extender on your Volkswagen that you got from another automo-bile manufacturer or from an automotive parts store.
x Never use the safety belt extender you got for your vehicle for any other vehicle, regard-less of make, model, or model year.
NOTICE
x Leaving the extender attached to the safety belt buckle when the front seat is occupied and the safety belt is not being used will signal to the airbag control unit that the front passenger seat is occu-pied and that the safety belt is being used. The electronic control unit for the airbag system will then receive incorrect information that will
– cause the safety belt pretensioner to deploy unnecessarily in collisions.
– cause the front passenger airbag to deploy later in collisions in which the front airbag would otherwise be triggered earlier to help protect an unrestrained front seat passenger.
x A pretensioner that has deployed cannot be repaired. The entire safety belt must be re-placed.
NOTICE
If the safety belt extender is left attached to the safety belt buckle, the safety belt warning system will sense that the safety belt for that seat is being used. The warning light will not come on and the warning chime will not sound even though the seat is occupied and the safety belt is not being used.

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WARNING
Improper handling, care, servicing, and repair procedures can increase the risk of personal injury and death by preventing a belt pretensioner from activating when needed or by caus-ing it to activate unexpectedly.
x The pretensioner can be activated only once. If a pretensioner has been activated, the safety belt must be replaced.
x Safety belt systems including the pretensioners cannot be repaired. Special procedures are required to remove, install, and dispose of this system.
x Never repair, adjust, or change pretensioners or any other part of the safety belt system yourself. We strongly recommend that you have any work on the safety belt system per-formed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. They
have the necessary technical information, training, and special equipment ⇒  Parts, accesso-ries, repairs, and modifications.
WARNING
Undeployed safety belt pretensioners and airbag modules contain explosive materials that can cause serious personal injuries if they are not properly handled when they or the vehi-cles they are installed in are scrapped.
x Never abandon vehicles or vehicle parts.
x Always scrap vehicles and vehicle parts, especially those containing undeployed airbag modules and undeployed safety belt pretensioners, at a licensed facility that has the knowledge and experience to properly dispose of the vehicle and its safety belt and airbag systems.
Undeployed airbag modules and safety belt pretensioners are classified as Perchlorate Materi-al. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all applicable legal requirements regarding handling and disposal of the vehicle or parts of its restraint system, including airbag modules and safety belts with pretensioners. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.

Page 107 of 394


WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, stop the electric motor, turn on the emergency flashers, and use other warning devices to warn approaching traffic.
x Never park the vehicle in areas where the hot catalytic converter and exhaust system can come into contact with dry grass, brush, spilled fuel, oil, or other material that can catch fire.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
High Intensity Discharge (HID) headlights provide bright, uniform lighting to help you see and be seen. The light comes from an electric arc between two electrodes in the gas-filled bulb. Over time, the electrodes can wear down and the gap between them will get wider. The HID lamp’s control unit then increases the voltage to keep the arc’s brightness constant. However, the commonly called “Xenon” bulbs will also ultimately burn out. Before they burn out, HID lamps can flicker. A message will then appear in the MFD. This is your reminder to see an authorized Volkswagen dealer or an authorized Volkswagen Service facility to check the headlights.
Turn signal lever and high beam switch

Fig. 73 On the left side of the steering column: Turn signal lever and high beam switch.

Page 110 of 394


Acoustic warning when lights are not switched off
In the following situation, a warning chime will sound if you take the key out of the ignition and open the driver door. This is to remind you that lights are still on.
x Light switch in position \b.
WARNING
Daytime activated lights and parking lights are not bright enough to let you see ahead or be seen by others when it is dark.
x Always switch on the low-beam headlights at dusk or when it is dark and whenever the weather is bad or visibility is poor.
x Never use the daytime activated lights to see where you are going. They are not bright enough and will not let you see far enough ahead for safety, especially at dusk or when it is dark. Always switch on the low-beam headlights at dusk or when it is dark.
x The taillights do not come on with the daytime activated lights. Unless the taillights are on, a vehicle cannot be seen by others in bad weather, at dusk, or when it is dark.
x Even if automatic headlights (!54/) are switched on, the low-beam headlights may still not come on by themselves in fog or heavy rain. You have to switch on the low-beam headlights manually.
In cool or humid weather, the insides of the headlights, the rear lights, and turn signals can temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.
Lights and vision features

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Lights
up Possible cause Proper response
Y Not enough windshield wash-
er fluid for the front and rear
windshield washers.
Refill windshield washer reservoir
at the next opportunity

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Windshield wiper lever

Fig. 79 Operating the front windshield wipers.

Fig. 80 Operating the rear wiper.

Page 124 of 394


Possible reasons for changes in the way the rain sensor works
The rain sensor may misread what is happening in the detection zone of its sensitive rain-sensor
surface ⇒ fig. 83 (arrow) and not work for a number of reasons, which may include:
x Worn out wiper blades: Worn out wiper blades may leave a film of water or wiping streaks; this can cause the wipers to run longer, to wipe more often, or to wipe continuously at high speed.
x Insects: Insects hitting the windshield may trigger the wipers.
x Salt streaks: Salt streaks on the windshield from winter driving can cause wiping more often or continuously on glass that is almost dry.
x Dirt: Caked-on dust, wax, any other buildup on the windshield (lotus effect), or car-wash detergent residue can lower the rain sensor's sensitivity and cause it to react too slowly or not at all.
x Crack or chip in the windshield: If a stone hits and chips the windshield while the rain sensor is on, this will trigger a wiper cycle. After that, the rain sensor will recognize the change and recalibrate itself to respond to the sensitive surface's reduced detection zone. Depending on the size of the chip, the sensor's reaction pattern may or may not change.
WARNING
The rain sensor cannot always recognize rain and activate the wipers.
x Switch the wipers on manually when water on the windshield reduces visibility.
Clean the rain sensor's sensitive surface ⇒ fig. 83 (arrows) regularly and check the wiper blades for wear or damage.
To remove wax and coats of polish safely, we recommend using an alcohol-based windshield cleaner.
Checking and refilling windshield washer fluid

Fig. 84 In the electric motor compartment: Cap of the windshield washer fluid reservoir.

Page 128 of 394


The self-dimming feature can be switched on and off with the switch on the inside mirror (2) A or (2) B. When self-dimming is activated, the indicator light (1) is on.
There are two sensors in the interior mirror housing:
x One sensor on the side facing the interior to measure light from the rear of the vehicle ⇒ fig. 85 A
(3) or ⇒ fig. 85 B (3).
x One sensor on the side facing the windshield to measure light from the front of the vehicle ⇒ fig. 85 C (4).
If the ignition is switched on, the mirror automatically darkens depending on the amount of light shining into the vehicle from the rear.
The self-dimming feature is deactivated when you shift the transmission into reverse or switch on the interior lights or the reading light.
Do not attach external navigation devices to the windshield or in the vicinity of the self-dimming inside
mirror ⇒ .
WARNING
The illuminated display on an external navigation device can cause the self-dimming inside mirror to malfunction, which can result in crashes and serious injuries.
x Malfunctions in the self-dimming function can result in the inside mirror being unable to evaluate the exact distance of vehicles in the rear or other objects.
If the light striking the sensor is filtered or blocked (such as by a sunshade), the self-dimming inside mirror will not work properly or may not work at all.
Outside mirrors

Fig. 87 In the driver door: Adjusting knob for the outside mirrors.

Page 129 of 394


Turn the rotary knob to the desired position:
?
Switch on outside mirror heating. Heats only
at outside air temperatures below +68 °F
(+20 °C).
, Adjust the left outside mirror by pressing the
knob to left/right and up/down.
2 Adjust the right outside mirror by pressing the
knob to left/right and up/down.
/ Neutral position. No heating or adjustment
possible.

WARNING
Improper use of the folding outside mirrors can cause personal injury.
x Always make sure that nobody is in the way when folding the mirrors in or out.
x Make sure that you do not get your finger caught between the mirror and the mirror base when moving the mirrors.
WARNING
Incorrectly estimating distances with the right outside mirror can cause collisions and seri-ous injury.
x The right outside mirror has a convex (curved) surface. This widens your field of vision. But vehicles or other objects seen in a convex mirror will look smaller and farther away than they really are.
x If you use the right outside mirror to judge distances from vehicles behind you when changing lanes, you could estimate incorrectly and cause a crash and serious injuries.
x Whenever possible, use the inside mirror to more accurately judge distance and size of vehicles or other objects seen in the convex mirror.
x Always make sure you have a clear view to the rear of the vehicle.
NOTICE
Always fold in the outside mirrors when taking the vehicle through an automatic car wash.
To reduce power consumption, use outside mirror heating only when needed.
When first switched on, outside mirror heating works with maximum heat for about 2 minutes.

Page 132 of 394


WARNING
Heavy loads will influence the way your vehicle handles and increase stopping distances. Heavy loads that are not properly stowed or secured can cause loss of control and serious injury.
x Secure the load properly to keep it from shifting.
x Always remember when transporting heavy objects that a change in the center of gravity also changes the way your vehicle handles:
– Always distribute the load as evenly as possible.
– Secure heavy objects properly as far forward in the luggage compartment as possible.
– Always tie down heavy items securely with suitable straps using the tie-downs in the luggage compartment.
x Securely latch the rear seat backrest in the upright position.
x Never exceed the Gross Axle Weight Rating or the Gross Vehicle Weight Rating on the safety compliance sticker on the left door jamb. Exceeding permissible weight can cause the vehicle to skid and handle differently.
x Always adapt your speed and driving to the heavier load and the weight distribution in the vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Always accelerate gently and avoid sudden braking and driving maneuvers.
x Always brake earlier than you would if you were not driving a loaded vehicle.
Stowing luggage

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Driving with an open rear hatch can lead to serious personal injury. If you have to drive with an open rear hatch, make sure that all objects and the hatch itself are properly secured and take appropriate measures to keep toxic exhaust fumes from entering the vehicle.
WARNING
Driving with an unlatched or open rear hatch can lead to serious personal injury.
x Never transport objects larger than those that fit completely in the luggage compartment, because the rear hatch cannot be fully closed properly.
x After closing the rear hatch, always pull up on it to make sure that it is properly closed and cannot open suddenly when the vehicle is moving.
x Always stow all objects securely in the luggage compartment. Loose objects can fall out of the luggage compartment and injure others on the road behind you.
x Drive carefully; anticipate what other drivers will do.
x Avoid abrupt or sudden acceleration, steering, or braking, because the unlatched rear hatch can move suddenly.
x Always mark objects sticking out from the luggage compartment clearly for others to see. Obey all applicable legal requirements.
x Never use the rear hatch to “clamp” or “hold” objects that stick out of the luggage com-partment.
x Always remove any luggage rack or other rack mounted on the rear hatch (along with any luggage on the rack) before driving with an open rear hatch.
NOTICE
The open rear hatch changes the vehicle length and height.
Driving a loaded vehicle

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