drive VOLKSWAGEN E-GOLF 2019 Repair Manual

Switching the ignition on and off
x Briefly press the starter button once without operating the brake or clutch pedals ⇒ .
Emergency start feature
If an authorized remote control vehicle key is in the passenger compartment but the instrument cluster displays No key in range when you push the starter button, the remote control vehicle key battery is weak or dead. You can still start the electric motor using the Emergency start feature.
x Make sure the selector lever is in the Park (P) position.
x Hold the remote control vehicle key to the right of the steering column trim immediately after press-
ing the starter button ⇒ fig. 122.
x The ignition automatically switches on and the electric motor starts.
Emergency shut-off
If the electric motor does not switch off by briefly pressing the starter button, emergency shut-off is necessary:
x Press the starter button twice within 3 seconds or press and hold the button longer than 1 second
⇒  in Stopping the electric motor
x The electric motor switches off automatically.
If no authorized remote control vehicle key is identified in the passenger compartment after the electric motor has been switched off, the electric motor cannot be restarted. A related message is shown in the instrument cluster display.
WARNING
Unintended vehicle movement can cause serious personal injury.
x Do not depress the brake or clutch pedals when switching on the ignition, as the electric motor could otherwise be activated immediately.
WARNING
Improper use of vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. Children or unauthorized per-sons may use it to lock the vehicle, start the electric motor, and operate vehicle systems such as the power windows, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked using the remote control vehicle key. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
If the ignition is switched on or the electric motor is activated and the driver door is opened, a chime sounds. The chime is also a reminder to switch off the electric motor and turn off the ignition before leaving and locking the vehicle from the outside.

Please perform these steps only in the order listed.
Step Vehicles without Keyless Ac-
cess
Vehicles with Keyless Access
7. Release the parking brake when you are ready to start driving

Noises before driving
A clicking noise may be heard when activating the electric motor.
Recognizing that the vehicle is ready to drive
The electric motor does not make any perceptible noise either when starting or when switched on. It is therefore not possible to tell that the vehicle is ready to drive based on vehicle noise. Instead, the following features indicate that the vehicle is ready to drive:
x The needle in the power display ⇒ fig. 9 (1) is positioned at .
x The illumination of the needles in the instrument cluster is switched on regardless of whether the vehicle's exterior lighting is switched on.
x The text message READY appears in the instrument cluster display ⇒ fig. 9 (3).
x An acoustic signal will sound.
Automatic deactivation of the electric motor
The electric motor is automatically deactivated if the vehicle is left with the electric motor still switched on after driving. In vehicles with Keyless Access, the ignition switches off automatically with a delay of about 30 seconds, to protect the vehicle against unauthorized usage.
Reactivating the electric motor
When the electric motor has been automatically switched off once the driver has left the vehicle, it can be switched back on again within 30 seconds.
The driver door must be closed, the brake pedal depressed and one of the following conditions ful-filled:
x Move the selector lever to position D/B/N or P and lock the safety belt.
x OR: move the selector lever to position D/B/N or P and manually release the electronic parking brake.
When the driver door is closed and no pedals are depressed, the electric motor is reactivated by applying the safety belt if one of the following additional conditions is also fulfilled:
x The selector lever is in position P or N and the electronic parking brake is switched on.
x OR: the selector lever is in position D or B, the vehicle is not crawling and the electronic parking brake is switched on.
WARNING
Never leave the vehicle unattended with the electric motor activated, especially when it is in gear. The vehicle could move suddenly or some other unexpected event could occur, result-ing in property damage, fire, or personal injury.

WARNING
An unattended vehicle that is ready to drive can be driven without authorization, causing crashes, other accidents and serious personal injury.
x Never leave the vehicle unattended when it is ready to drive.
x Always switch off the ignition before leaving the vehicle.
x Always make sure to move the selector lever to P (Park) and firmly apply the parking brake when leaving the vehicle.
x Always make sure that all doors, windows, the hood and rear hatch are completely closed and locked before leaving the vehicle.
At very low outside temperatures when the high-voltage battery is consequently very cold, elec-trical driving and the vehicle range may be limited.
Setting off

Lights up Warning text in the
instrument cluster
display
Proper response
- Please charge
battery! Limited
conv. funct.
The remaining range is
just a few miles. The
power is reduced and,
if necessary, electrical
consumers are shut
down. The Eco driving
profile is activated.
Charge the high-
voltage battery as soon
as possible
- Battery almost
drained! Limited
function.
The vehicle can only
be driven with limited
power in reserve mode.
The Eco+ driving pro-
file is activated. Charge
the high-voltage battery
as soon as possible

Step Vehicles without Keyless Ac-
cess Vehicles with Keyless Access
1. Bring the vehicle to a complete stop ⇒ .
2. Depress and hold down the brake pedal until step 4 is completed.
3. Shift the transmission into Park (P).
4. Apply the parking brake to help prevent the vehicle from moving
5. Turn the vehicle key to position
⇒ fig. 120 (0) in the ignition
switch.
Briefly press the starter button
⇒ fig. 121. If the electric motor
will not switch off, carry out the
emergency shut-off procedure
7.
Removing the vehicle key from
the ignition switches off electrical
equipment and activates the
steering column lock.
Opening the doors switches off
electrical equipment and acti-
vates the steering column lock.

WARNING
Never stop the electric motor before the vehicle has come to a complete stop. You can lose control of the vehicle, crash, and be seriously injured.
x The airbags and safety belt pretensioners will not work when the ignition is switched off.
x The brake booster does not work when the electric motor is not activated. More brake pedal pressure will be needed to stop the vehicle.
x The power steering system does not work when the electric motor is not activated, and you will need more force to steer the vehicle.
x When the key is removed from the ignition switch, the steering will lock and you will not be able to steer the vehicle.
If the ignition is switched on or the electric motor is activated and the driver door is opened, a chime sounds. The chime is also a reminder to switch off the electric motor and turn off the ignition before leaving and locking the vehicle from the outside.
The vehicle key can only be removed from the ignition when the transmission is in Park (P).
After the electric motor has been switched off, the radiator fan in the electric motor compartment may keep activated for several minutes, or may start activated after the vehicle has been parked for a while, even if the ignition is switched off and the vehicle key has been removed. The radiator fan shuts off automatically when the electric motor has cooled down enough.

Selector
lever
position
Designation Meaning ⇒ 
ard driving
position)
The electric drive is in the normal program
(brake energy recuperation levels 0 - 3).
"
Very high
brake energy
recuperation
Very strong brake energy recuperation in over-
run mode (brake energy recuperation level 4).
+ Changing
gear selection
Switch between (D) and (B) by pulling the
selector lever once to the rear from gear posi-
tion D/B ⇒ fig. 127. The selector lever always
returns to gear position D/B.

Automatic Shift Lock (ASL)
The Automatic Shift Lock (ASL) in Park (P) and Neutral (N) prevents drive positions from being en-gaged inadvertently, which would cause the vehicle to move.
To release the ASL, depress and hold the brake pedal with the ignition switched on. Press the release button on the selector lever at the same time.
The ASL is not engaged if the selector lever is moved quickly through Neutral (N) (e.g., when shifting from Reverse (R) to Drive (D/B)). This makes it possible to “rock” the vehicle backwards and forwards if it is stuck in snow or mud. The ASL engages automatically if the brake pedal is not depressed and the lever is in Neutral (N) for more than about 1 second and the vehicle is traveling no faster than about 3 mph (5 km/h).
In rare cases, the ASL may not engage. If this happens, power to the drive wheels will be interrupted to prevent the vehicle from moving unexpectedly. The green indicator light K will blink and a text message will be displayed. To engage the Automatic Shift Lock (ASL):
x Depress and then release the brake pedal. Try to engage the ASL again.
WARNING
Moving the selector lever to the wrong position can cause loss of vehicle control, a collision, and serious personal injury.
x Never accelerate when moving the selector lever.
x When the electric motor is activated and a drive position is engaged, the vehicle will start to move as soon as the brake pedal is released.
x Never shift into Reverse (R) or Park (P) when the vehicle is moving.

WARNING
Unintended vehicle movement can cause serious personal injury.
x Never get out of the driver's seat while the electric motor is activated, especially when the transmission is in a drive gear. If you must leave your vehicle while the electric motor is acti-vated, always set the parking brake and shift the transmission into Park (P).
x Never leave the vehicle in Neutral (N). It will roll down hills, whether the electric motor is activated or not.
x When the electric motor is activated and a drive gear -(D/B) or Reverse (R) - has been selected, press and hold the brake pedal to keep the vehicle from moving. The vehicle may “crawl” and move forward or backward even if the electric motor is not accelerated.
x Never shift into Reverse (R) or Park (P) when the vehicle is moving.
NOTICE
Even though the transmission is in Park (P), the vehicle may move a couple of inches (a few centimeters) forwards or backwards if you take your foot off the brake pedal after stopping the vehicle without first setting the parking brake.
If the selector lever is moved into Neutral (N) by mistake when the vehicle is moving, take your foot off the accelerator pedal. Wait until the electric motor speed has dropped to idle speed before moving the selector lever into a drive gear.
Brake energy recuperation

Fig. 128 Selector lever for driving mode: Selecting the recuperation level.

NOTICE
x When stopping on hills with the transmission in a drive gear, do not use the accelerator to help prevent the vehicle from rolling backwards. This can cause the electric drive to be dam-aged.
x Never let the vehicle coast or roll down a hill in Neutral (N), especially when the electric motor is not activated.

WARNING
Parking improperly can cause serious personal injury.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
x Never park the vehicle where the hot exhaust system or catalytic converter could ignite flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
x Always apply the parking brake when parking your vehicle.
x Improper use of the parking brake can seriously injure you and your passengers.
x Never use the parking brake to slow down the vehicle when it is moving, except in an emergency. The stopping distance is much longer because only the rear wheels are braked. Always use the foot brake to stop the vehicle.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They could release the parking brake and move the gear selector lever or gear shift, which could cause the vehicle to start moving. This can lead to a crash and serious personal injuries.
x Always take the key with you when you leave the vehicle. The electric motor can be start-ed and vehicle systems such as the power windows can be operated, leading to serious per-sonal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked with the remote control vehicle key, trapping passengers in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barri-er or curb that is too high while you are getting into or out of a parking spot. To help prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as bumper covers, spoilers, and parts of the electric drive).
Warning and indicator lights

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
WARNING
Driving with bad brakes can cause a collision and serious personal injury.
x If the brake warning light "2!+% or H does not go out, or lights up when driving, either the brake fluid level in the reservoir is too low or there is a fault in the brake system. Stop the
vehicle as soon as you can do so safely and get expert assistance ⇒ Brake fluid.
x If the brake warning light "2!+% or H lights up at the same time as the ABS warning light !"3 or J, the ABS may not be working properly. This could cause the rear wheels to lock up rela-tively quickly during braking. Rear wheel brake lock-up can cause loss of vehicle control.
x If you believe the vehicle is safe to drive, drive slowly and very carefully to the nearest authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified workshop and have the brake system inspected. Avoid sudden hard braking and steering.
x If the ABS indicator light !"3 or J does not go out, or if it lights up while driving, the ABS system is not working properly. The vehicle can then be stopped only with the standard brakes (without ABS). You will not have the protection ABS provides. Contact your author-ized Volkswagen dealer or an authorized Volkswagen Service Facility as soon as possible.
x If the brake pads are worn or you notice changes in the way the vehicle brakes, immedi-ately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the brake pads checked and, if necessary, replaced.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Warning messages when leaving the vehicle