drive VOLKSWAGEN E-GOLF 2019 Manual Online

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Opening the Air conditioning menu
x Press the -%.5 ⇒ fig. 150 button.
The current air conditioning settings are displayed in the upper section of the screen, for example, the temperatures that are currently set for the driver and passenger sides. Set temperatures up to +72 °F (+22 °C) are shown with blue arrows, while temperatures above +72 °F (+22 °C) are shown with red arrows.
Tap the corresponding function key to switch a function on or off, or to select a submenu.

Function
key
Effect
/&& Switch off the Climatronic.
/. Switch on the Climatronic.
Setup

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WARNING
High voltage systems in the electric motor compartment can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death!
x Never short-circuit the electrical system. Be especially careful when using jumper cables. The vehicle's battery could explode!
x To reduce the risk of electrical shock and personal injury while the electric motor is acti-vated:
– Never touch ignition cables. Never touch other components of the high voltage elec-tronic ignition system.
– Never touch the wiring of the HID – High Intensity Discharge (Xenon) headlights.
x Read and heed the important information and warnings on cleaning the electric motor
compartment ⇒  Cleaning the electric motor compartment.
WARNING
Moving parts in the electric motor compartment can cause serious personal injury on con-tact.
x Never reach into the area around or touch the radiator fan. Contact with the blades can cause serious personal injury. Always remember that the radiator fan is temperature-controlled and can come on suddenly even when the electric motor has been switched off for a while and the key has been removed from the ignition.
x If you have to perform a check or repair when the electric motor is activated, there are more risks from the rotating parts, such as the drive belts, alternator, radiator fan, etc., and from the high-voltage ignition system. Always use extreme care.
– Always make sure that jewelry, loose clothing and long hair do not get caught in rotat-ing electric motor parts. Before starting any work remove your jewelry, take off your neck-tie, tie back and cover your hair, and do not wear clothing that can hang down and get caught in moving electric motor parts.
– Always use extreme caution if the accelerator pedal has to be depressed to perform a check. The vehicle will start to move even if the parking brake is on.
x Never leave any objects in the electric motor compartment, for example cleaning rags and tools. Objects left behind can cause malfunctions, electric motor damage, and even fires.
WARNING
Additional materials in the electric motor compartment such as blankets can interfere with the operation of the electric motor and can cause fires, which can lead to serious injuries.
x Never cover the electric motor with blankets or other materials.
WARNING
Operating fluids and some materials in the electric motor compartment can catch fire easily, causing burns and other serious personal injuries!
x Never smoke near the electric motor compartment.
x Never work next to open flames or sparks.
x Never pour or spill operating fluids or other flammable liquids on the electric motor. These fluids can ignite on hot electric motor parts and cause injuries.
x Always have a functional, approved fire extinguisher nearby.

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Checklist
Before any work in the electric motor compartment, carry out the following steps in the order in which
they are listed ⇒ :
d Park the vehicle in a safe place on a firm, level surface.
d Hold the brake pedal down until the electric motor is switched off.
d Apply the parking brake to help prevent the vehicle from moving ⇒  Braking and parking.
d Shift the transmission into Park (P) (automatic) or Neutral (manual only) ⇒  Shifting.
d Stop the electric motor and remove the key from the ignition switch ⇒  Starting and stopping the electric drive.
d Let the electric motor cool down sufficiently.
d Keep children and others away from the vehicle.
d Make sure the vehicle cannot move unexpectedly.
WARNING
Disregarding the safety-related checklist may result in serious injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
Opening or closing the electric motor compartment

Fig. 152 In the footwell on the driver side: Inside hood release lever.

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WARNING
Hot steam and hot electric motor coolant can cause serious burns.
x Never open the hood if you see steam or coolant escaping from the electric motor com-partment. Always wait until you no longer see or hear steam or coolant escaping from the electric motor.
x Always let the electric motor cool down completely before carefully opening the hood. Hot components will burn skin on contact.
x When the electric motor has cooled down and you are ready to open the hood:
– Firmly apply the parking brake and shift the transmission into Park (P) (automatic) or Neutral (manual only).
– Take the vehicle key out of the ignition.
– On vehicles with Keyless Access, make sure that the remote control vehicle key is out of range of the vehicle and that the vehicle cannot be started by depressing the starter
button ⇒  Starter button.
– Always keep children and others away from the electric motor compartment and never leave them unsupervised.
x The electric motor coolant system is under pressure when the electric motor is hot. Never unscrew the coolant expansion tank cap when the electric motor is hot. Hot coolant can spray out and cause severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by covering the cap with a large, thick rag.
x Never spill fluids on the electric motor when refilling. Spilling fluids onto hot parts of the electric motor can cause a fire. Under some conditions, the ethylene glycol in electric motor coolant can catch fire.
NOTICE
x Use distilled water only when adding coolant! All other types of water contain chemical compounds that can cause extensive corrosion damage to the electric motor. This can even lead to electric motor failure. If you have added non-distilled water, take the vehicle immediate-ly to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to have the coolant system drained, flushed, and refilled completely with the proper coolant.
x Refill electric motor coolant only up to the top edge of the marked fill range ⇒ fig. 154. Ex-cess electric motor coolant may be forced out of the electric motor cooling system when it gets hot and cause damage.
x In the case of significant electric motor coolant loss, refill electric motor coolant only when the electric motor is completely cooled down. Significant electric motor coolant loss is a sign of leaks in the cooling system. Have the electric motor cooling system checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Otherwise the electric motor may be damaged!
x Do not refill electric motor coolant if there is no coolant in the expansion tank. Air could enter the cooling system. Do not drive the vehicle! Get expert assistance. Failure to do so can result in electric motor damage.
x When changing or topping off operating fluids, make sure that you pour the fluids into the correct reservoirs. Serious malfunctions and electric motor damage can result if you pour operating fluids into the wrong reservoir.

Page 317 of 394


should always be replaced by a qualified technician, since the vehicle's onboard electrical system management has to be reset after replacing the battery. Only a qualified service facility is able to perform this necessary adjustment. Therefore, Volkswagen recommends to always have the 12 volt vehicle battery replaced by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Only use maintenance-free vehicle batteries meeting standards TL 825 06 and VW 7 50 73. These standards must date from July 2012 or later.
Disconnecting the 12 Volt vehicle battery
If the battery must be disconnected from the vehicle's electrical system, note the following:
x Switch off all electrical systems and devices and the ignition.
x Unlock the vehicle before disconnecting the battery; otherwise the alarm system will go off.
x First disconnect the negative cable (-) and then the positive cable (+) ⇒ .
Connecting the 12 volt vehicle battery
x Prior to reconnecting the battery, switch off all electrical systems and devices and the ignition.
x Connect the positive cable (+) first and then the negative cable (-) ⇒ .
After the battery is connected and the ignition is switched on, different indicator lights may light up. They should go out after you drive a short distance at 10–12 mph (15–20 km/h). If the indicator lights do not go out, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility and have the vehicle checked.
If the battery was disconnected for a long time, the next scheduled service may not be correctly calcu-
lated and displayed ⇒  Instrument cluster. The maximum permissible service and maintenance inter-
vals are shown in the ⇒ Booklet Warranty and Maintenance.
Vehicles with Keyless Access
If the ignition will not start after reconnecting the vehicle battery, lock the vehicle from the outside and
unlock it again ⇒  Unlocking or locking the vehicle with Keyless Access. Then try to start the ignition again. If the ignition cannot be switched on, contact an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop for assistance.
Automatic electrical load deactivation
If the vehicle battery drain is high, the intelligent onboard electrical system management automatically takes steps to help prevent battery drain.
x The idle speed is increased so that the alternator provides more power.
x The power to devices that consume a lot of electricity is cut back or switched off completely.
The onboard electrical system management cannot always keep the battery from being drained. For example, the battery will drain if the electric motor is not activated, but the ignition is switched on or the parking lights are left on for a long time when parked.
What drains the vehicle battery?
x Long periods when the electric motor is not activated, especially when the ignition is on.
x Using electrical systems or devices when the electric motor is switched off.
x Leaving the vehicle unlocked for several days when not in use.
x The selector lever is left for a long period of time in any position other than Park (P) when the
ignition is switched off ⇒  Selector lever.

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Use window cleaner or a silicone remover to remove rubber, oil, grease and silicone deposits ⇒ .
Removing wax residue
Automatic car washes and vehicle care products can leave a wax residue on all glass surfaces. These wax residues can only be removed with special cleaners or cleaning cloths. Wax residue left on the windshield can cause the windshield wipers to grab and squeak instead of gliding smoothly. We recommend that after every car wash you remove any wax residue left on the windshield with a win-dow cleaning cloth/chamois G 052 522 A1 or equivalent.
Windshield wiper squeak and grab can be reduced by filling the windshield washer fluid tank with a wiper fluid containing wax-removing agents. Make sure to maintain the proper mixing ratio when
refilling the washer fluid tank. Grease-removing cleaning agents cannot remove wax residue ⇒ .
Windshield cleaners, special cleaners, and cleaning cloths are available from your authorized Volkswagen dealer and authorized Volkswagen Service Facility.
Removing snow
Remove snow from all windows and outside mirrors with an appropriate brush.
Removing ice
The best way to remove ice is with a deicer spray. When using an ice scraper always scrape in one direction, never back and forth. Dirt can scratch the glass when moving the scraper backward.
WARNING
Dirty or fogged up windows reduce visibility and increase the risk of accidents and severe injuries.
x Don't drive until you have clear visibility through all windows.
x Remove ice, snow and condensation from all inside and outside window surfaces.
NOTICE
x Never mix recommended cleaning agents with other cleaning agents in the windshield washer reservoir. If you do, this could cause sediments or other by-products that can clog the windshield washer nozzles.
x Never use warm or hot water to remove snow and ice from windows and mirrors. This could cause the glass to crack!
x The heating elements for the rear defroster are on the inside of the rear window. Do not put stickers over the heating elements on the inside of the rear window and never clean the inside of the windows with corrosive or acidic cleaning agents or other chemicals that could damage the heating elements.
x Antennas installed on the insides of windows can be damaged by abrasive objects or by corrosive or acidic cleaning agents or other chemicals. Do not place any stickers on the wind-shield-integrated antenna and never clean the antenna with corrosive or acidic cleaning agents or other chemicals.

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Damage that is caused by improper repairs or unapproved technical modifications will not be covered by any Volkswagen Limited Warranty.
WARNING
Improperly performed repairs and modifications can cause vehicle damage and malfunctions, and can impair the efficiency of driver assistance systems. This can lead to accidents and severe personal injuries.
x Have repairs and vehicle modifications done by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
NOTICE
Improperly performed repairs and modifications can cause increased component wear and result in vehicle emissions that no longer meet applicable requirements.
Repairs and other things that can affect Advanced Airbag performance

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Manually unlocking and locking the driver door

Fig. 160 Door handle on driver door: Concealed lock cylinder (if applicable).

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x Slip the cover up and over the selector lever ⇒ .
Emergency release for the selector lever (version A)
x With the screwdriver from the vehicle tool kit, carefully push the release lever ⇒ fig. 166 A in the direction of the arrow and hold it in this position.
x Press the release button in the selector lever handle and shift the selector lever to Neutral (N).
x Carefully press the selector gate cover back in place, making sure that the electrical wiring stays in the correct position and is not pinched or damaged.
Emergency release for the selector lever (version B)
x Push the colored release lever ⇒ fig. 166 B in the direction of the arrow and hold it in this position.
x Press the release button in the selector lever handle and shift the selector lever to Neutral (N).
x Carefully press the selector gate cover back in place, making sure that the electrical wiring stays in the correct position and is not pinched or damaged.
WARNING
Never shift the transmission out of Park (P) without first firmly applying the parking brake. Otherwise, the vehicle can start to roll unexpectedly, especially on hills or inclines, and cause an accident and serious injuries.
NOTICE
Even with the selector lever is in Neutral (N), the automatic transmission will be damaged if the vehicle is towed (or you let it coast) for an extended period or at high speed with the electric motor shut off.
Emergency release for the charging connector

Page 368 of 394


WARNING
Improper use of your vehicle jack can cause the vehicle to fall off the jack leading to serious personal injury. To help reduce the risk of serious personal injury:
x Use only jacks approved by Volkswagen for the vehicle. Other jacks might slip, even those approved for other Volkswagen models, but not for your vehicle.
x Always set up the jack on firm and level ground. The vehicle may slip off the jack if the jack is resting on soft or sloping ground. If necessary, place a sturdy board under the jack.
x On a hard, slippery surface (such as a tiled floor), use an anti-skid rubber mat or some-thing similar to help prevent the jack from slipping.
x Position the jack only at the described vehicle lift points. Before you raise your vehicle, always make sure the jack claw properly grips the vertical rib under the sill so that the jack
does not slip off when you are raising the vehicle ⇒ fig. 175.
x Never have any part of your body (such as your arm or leg) under the vehicle when it is supported by the jack. Never let other persons have any part of their body under the vehicle, either!
x If you must work under a vehicle raised on a floor jack, always make sure that the vehicle is safely supported on safety stands intended for that purpose that are strong enough to support the weight of the vehicle.
x Never lift the vehicle when it is tilted or inclined to one side or the electric motor is acti-vated.
x Never lift the vehicle when more than 1 tire is flat or damaged.
x Do not start the electric motor while the vehicle is supported by a jack. Electric motor vibrations may cause the vehicle to slip off the jack.
WARNING
Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
x Always review and follow the checklist. Follow accepted safety practices and use common sense.
Changing a wheel

Fig. 176 Changing a wheel: Remove previously loosened wheel bolts using the screwdriver handle.

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