charge VOLKSWAGEN E-GOLF 2019 Owners Manual

Side view

Fig. 1 Vehicle side overview.
Key to fig. 1:
(1) Roof antenna
(2) Battery charge port cover
(3) Outside door handles
(4) Outside mirror:
– Additional turn signal light
(5) Area for e-Golf emblem
(6) Lift points for the jack

(3) Displays
(4) Reset, set, and display button
(5) Speedometer
(6) Charge level display
Displays the charge level of the high-voltage battery
Displays

Fig. 10 In the instrument cluster display: A: Open electric motor hood, B: Open rear hatch, C: Open front driver side door, D: Open rear passenger side door.

Display Function
Range -- mi
Estimated distance in miles (km) that the vehicle can
go with the battery charge level the way you are cur-
rently driving. Takes account of the current power
consumption, among other things.
Avg. consump-
tion
--.- mpkWh
Average power consumption in miles per Kilowatt
hours on trips per trip memories 1, 2, and 3 (toggle).
For the since start trip memory, the value is dis-
played once the vehicle has been driven about
330 feet (100 m). Until then, dashes appear instead of
a number. The value displayed is updated every se-
cond.
Consumption
--.- mpkWh
Current power consumption in miles per Kilowatt
hours while driving.
Speed warning
--- mph
When the set speed is exceeded, an acoustic warning
sounds and a visual message may also appear in the
instrument cluster display.
--- mph Digital display of the current vehicle speed.
Average speed
-- mph
Average speed on trips per trip memories 1, 2, and 3
(toggle). For the since start trip memory, the val-
ue is displayed once the vehicle has been driven
about 300 feet (100 m). The value displayed is updat-
ed every 5 seconds.
Distance ---
mi
Distance driven in miles (km) per trip memories 1, 2,
and 3 (toggle).

After starting the electric motor with a discharged vehicle battery, or after the battery has been changed, system settings (time, date, and programming) may have been changed or deleted. Check and correct the settings as necessary once the vehicle battery has been sufficiently charged.
Vehicle settings menu

Remote Vehicle Access:
Feature Description
Destinations
Only applica-
ble for vehi-
cles
equipped
with a facto-
ry-installed
navigation
system.
Points of Interest (POIs) or other destinations can be im-
ported remotely into the factory-installed navigation system
(if equipped) from a computer or the Volkswagen Car-Net
iPhone® or Android® app (text and data rates apply). These
destinations can be called up and used by the navigation
system.
Destination
Download
Only applica-
ble for vehi-
cles
equipped
with a facto-
ry-installed
navigation
system.
Press the button in the 3-button module: The vehicle will
connect directly to the Volkswagen Car-Net Response
Center where a Volkswagen Car-Net Customer Specialist
will assist with destinations. The address of a dealer’s loca-
tion can also be sent by the Customer Specialist to your
factory-installed navigation system (if equipped).
Remote Sta-
tus Check
Current information about the vehicle can be viewed
through a computer or your Volkswagen Car-Net iPhone®
or Android® app (text and data rates apply). You can find
out if the doors, luggage compartment and electric motor
hood are open or closed, whether the car lights are on or
off, the high-voltage battery charge level, when the vehicle
needs to be serviced next and more.


Diagnostics & Maintenance:
Feature Description

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, stop the electric motor, turn on the emergency flashers, and use other warning devices to warn approaching traffic.
x Never park the vehicle in areas where the hot catalytic converter and exhaust system can come into contact with dry grass, brush, spilled fuel, oil, or other material that can catch fire.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
High Intensity Discharge (HID) headlights provide bright, uniform lighting to help you see and be seen. The light comes from an electric arc between two electrodes in the gas-filled bulb. Over time, the electrodes can wear down and the gap between them will get wider. The HID lamp’s control unit then increases the voltage to keep the arc’s brightness constant. However, the commonly called “Xenon” bulbs will also ultimately burn out. Before they burn out, HID lamps can flicker. A message will then appear in the MFD. This is your reminder to see an authorized Volkswagen dealer or an authorized Volkswagen Service facility to check the headlights.
Turn signal lever and high beam switch

Fig. 73 On the left side of the steering column: Turn signal lever and high beam switch.

x The charging port (B)
x Covers on components of the high-voltage system (B)
Power output of the electric motor
The maximum torque of the electric motor is available as soon as you press the accelerator pedal ⇒ 
.
As the charge level of the high-voltage battery increases, the recuperation and thus also the electric motor braking effect will decrease when the vehicle is braked and when the vehicle rolls in overrun mode or drives downhill. No brake energy recuperation occurs and therefore no electric motor braking
effect is available once the high-voltage battery is fully charged ⇒ .
DANGER
High-voltage systems in the electric motor compartment and in other places on the vehicle can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death!
x Touching damaged orange high-voltage cables, the high-voltage battery or other parts of the high-voltage electrical system can cause fatal electric shock.
x The high-voltage system may also be active even when the ignition is switched off!
x Electrolyte fluid in the high-voltage battery will cause severe chemical burns. If electrolyte fluid contacts skin, thoroughly flush affected area with clean water for at least 15 minutes and then wash affected area with soap and water; medical attention is recommended.
x Any work on the high-voltage system, or on systems which could be directly or indirectly affected by it, must only be carried out by properly trained and qualified experts.
WARNING
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.
x Always adjust your driving style in accordance with the flow of traffic.
x Only use the kickdown or fast acceleration if visibility, weather, road and traffic conditions permit, and other road users are not put at risk due to the acceleration and the driving style.
WARNING
Medium, high and very high recuperation can lead to loss of traction and skidding, particular-ly on slippery roads. This can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.
x Only use medium, high or very high recuperation if visibility, weather, road and traffic conditions permit, and other road users are not put at risk due to the vehicle's acceleration and your driving style.
WARNING
The higher the charge level of the high-voltage battery, the lower the electric motor braking effect, to the point where no electric motor braking effect may be generated at all.
x Reduce your speed before driving down a long, steep gradient.
x When driving down a long, steep gradient, slow the vehicle using the vehicle brake.

Lights up Warning text in the
instrument cluster
display
Proper response
- Please charge
battery! Limited
conv. funct.
The remaining range is
just a few miles. The
power is reduced and,
if necessary, electrical
consumers are shut
down. The Eco driving
profile is activated.
Charge the high-
voltage battery as soon
as possible
- Battery almost
drained! Limited
function.
The vehicle can only
be driven with limited
power in reserve mode.
The Eco+ driving pro-
file is activated. Charge
the high-voltage battery
as soon as possible

The procedure can be repeated a second time, but the possible driving distance and the power will be reduced considerably. Please contact an authorized Volkswagen dealer , Volkswagen service facility or roadside assistance if the vehicle cannot be moved any further.
Charge the high-voltage battery as soon as possible
WARNING
Driving when the high-voltage battery charge is too low can lead to stalling in traffic, colli-sions and serious personal injury.
x Always make sure that the high-voltage battery has a sufficient charge level to get where you are going and that the high-voltage battery can be charged when you get there.
WARNING
If the maximum power reserve is not available or the charge level of the high-voltage battery has reached the “reserve range”, the driving characteristics can change, for example, the acceleration performance of the vehicle.
x Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions as well as the charge level of the high-voltage battery.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle or other device to warn oncoming traffic.
NOTICE
If the vehicle is parked for a long period with a drained high-voltage battery, irreversible dam-age can be caused to the high-voltage battery.
x Always charge the high-voltage battery as soon as possible .
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Stopping the electric motor

There is no brake energy recuperation when the high-voltage battery is completely charged. In this case, you may notice slightly greater brake pedal travel and less initial braking power by the electric motor. This is normal and no cause for concern.
Above a battery charge level of 85%, the braking power by the electric motor decreases regardless of the selector level position and/or the brake energy recuperation stage. This is also normal and no cause for concern.
Selecting a brake energy recuperation level
There are a total of 4 brake energy recuperation levels. It is possible to move up and down through
brake energy recuperation levels 1 to 3 by tapping the selector lever to the side ⇒ fig. 128 (+) and (-):
x Tap to the left, to switch up 1 recuperation level.
x Tap to the right, to switch down 1 recuperation level.
x Press to the right for a few seconds to switch off recuperation.
To change up to brake energy recuperation level 4: Pull the selector lever to position B. Pulling again in the direction of the arrow