service VOLKSWAGEN E-GOLF 2019 Owners Manual

Type of no-
tification
Symbol
color1
Explanation
Priority 2
warning
message
Yellow Symbol flashing or continuously lit – sometimes
with acoustic warnings.
Malfunctions or low operating fluid levels may
cause vehicle damage and vehicle breakdown
⇒ .
Check malfunction as soon as possible. Contact
an authorized Volkswagen dealer or an author-
ized Volkswagen Service Facility for assistance if
necessary.
Information
text
– Information about various vehicle situations.

Odometer displays
The odometer indicates the total distance driven by the vehicle.
The trip odometer (trip) shows the distance driven since the last time the trip odometer was reset. The last digit indicates 1/10 mile (100 meters).
Press the E button in the instrument cluster briefly ⇒  Instrument overview to reset the trip odometer to 0.
Time
x To set the time, press and hold the E button in the instrument cluster ⇒  Instrument overview until the word Time appears in the display. The doors must be closed.
x Release the button. The time is shown in the display and the hour setting is highlighted.
x Press the E button repeatedly until the correct hour is displayed. Press and hold the button to scroll through quickly.
x Once you have set the hour, wait a few seconds until the minutes display is highlighted.
x Press the E button repeatedly until the correct minutes are displayed. Press and hold the button to scroll through quickly.
x Release the button to finish setting the clock.
On appropriately equipped vehicles, you can also set the time in the Infotainment system by pressing
the #!2 button followed by the

Compass display
On vehicles equipped with compass display, the current compass direction is indicated in the instru-ment cluster display when the ignition (or the navigation system, if equipped) is switched on.
Selector lever positions
The selector lever position is shown both on the side of the selector lever and in the instrument cluster
display ⇒  Shifting.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-lytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
WARNING
Roads and bridges may be dangerously icy even if the outside air temperature is above freez-ing.
x If you use the outside temperature display to tell you about frost conditions, remember that roads can even ice over at temperatures above +39 °F (+4 °C). Always remember: even if the “snowflake symbol” is not displayed, there could still be black ice on the road.
x Never rely exclusively on the outside temperature display.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
The instrument cluster displays and their arrangement may vary depending on the vehicle model. For displays without warning and information messages, malfunctions are only signaled with indicator lights.
Depending on vehicle equipment, some settings and displays may also appear in the Infotain-ment system.
If there are multiple warning messages, the symbols are displayed for several seconds in order of importance. The symbols are displayed until the cause has been corrected.
If warning messages are displayed when the ignition is switched on, it may not be possible to adjust some settings as described, or the information display may appear differently. If this happens, take the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

Service reminder display

Fig. 11 In the instrument cluster display: Example of the service reminder when a service is due.

Fig. 12 In the Infotainment system display: Example of the service reminder.

Inspection now!

Viewing service message
You can access the current service schedule when the ignition is switched on, the electric motor is not activated, and the vehicle is stationary:
x Press and hold the E button in the instrument cluster ⇒  Instrument overview until the word Ser-vice appears in the display.
x Release the button. The current service message appears in the display.
You can also view service information ⇒ fig. 12 in the Infotainment system by pressing the #!2 button
followed by the

If warning messages are displayed when the ignition is switched on, it may not be possible to adjust some settings as described, or the information display may appear differently. If this is the case, take the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Main menu

Menu Submenu Setting options See
– Reset the following
data in the Multifunc-
tion display:
– Driving data for
“Since start” trip
memory
– Driving data for
“Extended period”
trip memory
Time and date – Select and set the
following data:
– Clock time source
(manual, GPS)
– Time
– Daylight savings
time
– Time zone
– Time format (12
hour, 24 hour)
– Date
– Date format
–
Units – Set the units for the
following:
– Distance
– Speed
– Temperature
– Volume
– Consumption
– Pressure
–
Service – Display the following
data:
– Vehicle identifica-
tion number (VIN)
– Date of next in-
spection service

WARNING
Driver distraction causes accidents, collisions and serious personal injury! Using application software and Volkswagen Car-Net services while driving can distract the driver from traffic.
x Always drive attentively and responsibly.
Volkswagen Car-Net service

WARNING
Vehicle health reports do not replace the information provided by the vehicle warning and indicator lights. Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-lytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
x Before opening the electric motor hood, always switch off the electric motor.
x Always be very careful when working in the electric motor compartment, which is a poten-tially dangerous area in any motor vehicle and can cause serious personal injury.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Volkswagen collects, processes, transmits, uses and shares information about you and your vehicle in accordance with the Volkswagen Car-Net Terms of Service and Privacy Policy. See the Volkswagen Car-Net Terms of Service and Privacy Policy at http://www.vw.com/carnet for more de-tails.
Volkswagen Car-Net services use a system based on a wireless communication network. If all technical and other conditions are met and Volkswagen Car-Net still does not work properly, please try using the service again later.
Features

Safe & Secure:
Feature Description
Automatic Crash
Notification (ACN)
Automatic Crash Notification is initiated in the event
of airbag deployment or rollover. When the feature is
activated the Volkswagen Car-Net Response Center
is notified of your location and contacts your vehicle
to determine the risk of injury and to dispatch help.
Help is dispatched even if the Volkswagen Car-Net
Response Center does not connect to the vehicle's
occupants. Automatic Crash Notification may be
engaged for up to 6 months without activating a trial
or paid subscription.
Manual Emergency
Call
In the case of an emergency, press the button in
the 3-button module: The Volkswagen Car-Net de-
vice initiates a connection to the Volkswagen Car-
Net Response Center. The location of the vehicle
and customer data for identification is sent at the
same time.
Roadside Assis-
tance
Press the > button in the 3-button module: The
vehicle will connect directly to the Volkswagen
Roadside Assistance Call Center. The vehicle’s lo-
cation is also transmitted in order to more quickly
provide assistance.
Stolen Vehicle Lo-
cation Assistance
For use by law en-
forcement authori-
ties only. See
Terms of Service at
www.vw.com/carnet
for details.
After you have reported your vehicle as stolen to law
enforcement, you may provide the case information
to the Volkswagen Car-Net Response Center. Once
the information has been verified, the VW Car-Net
Customer Specialist will be able to provide law en-
forcement with vehicle location data sent by the VW
Car-Net module.


Family Guardian:
Feature Description

Remote Vehicle Access:
Feature Description
Destinations
Only applica-
ble for vehi-
cles
equipped
with a facto-
ry-installed
navigation
system.
Points of Interest (POIs) or other destinations can be im-
ported remotely into the factory-installed navigation system
(if equipped) from a computer or the Volkswagen Car-Net
iPhone® or Android® app (text and data rates apply). These
destinations can be called up and used by the navigation
system.
Destination
Download
Only applica-
ble for vehi-
cles
equipped
with a facto-
ry-installed
navigation
system.
Press the button in the 3-button module: The vehicle will
connect directly to the Volkswagen Car-Net Response
Center where a Volkswagen Car-Net Customer Specialist
will assist with destinations. The address of a dealer’s loca-
tion can also be sent by the Customer Specialist to your
factory-installed navigation system (if equipped).
Remote Sta-
tus Check
Current information about the vehicle can be viewed
through a computer or your Volkswagen Car-Net iPhone®
or Android® app (text and data rates apply). You can find
out if the doors, luggage compartment and electric motor
hood are open or closed, whether the car lights are on or
off, the high-voltage battery charge level, when the vehicle
needs to be serviced next and more.


Diagnostics & Maintenance:
Feature Description