traction VOLKSWAGEN E-GOLF 2019 Owners Manual

WARNING
Driver distraction causes accidents, collisions and serious personal injury! Using application software and Volkswagen Car-Net services while driving can distract the driver from traffic.
x Always drive attentively and responsibly.
Volkswagen Car-Net service

⇒ fig. 14 Function

Press and hold for longer than 2 seconds: Connects to
the Volkswagen Car-Net Response Center and a
Volkswagen Car-Net Customer Specialist.
Press again: End the call.
>
Press and hold for longer than 2 seconds: Assistance in
the event of a breakdown by connecting to the
Volkswagen Roadside Provider.
Press again: End the call.

Press and hold for longer than 2 seconds: Activate
emergency call.
Press again: End the call.

LED light in the 3-button module
The LED light in the 3-button module will be green during the trial period and whenever you have an active subscription. The LED light will go off if the trial period is over and the customer has not sub-scribed to the Volkswagen Car-Net Services. The LED light will be red only during a VW Car-Net hardware malfunction or fault.
WARNING
Application software and Volkswagen Car-Net services that are unsuitable or improperly used can cause accidents, serious personal injury and vehicle damage.
x Volkswagen Car-Net services can be used only where adequate cellular and GPS signals are available
x Volkswagen recommends using only services and application software that are provided by Volkswagen or Verizon Telematics, Inc. (VzT) specifically for your vehicle.
x Protect the mobile device and its application software from misuse.
x Never modify application software and Volkswagen Car-Net services.
x Always read and heed the operating instructions for the mobile device.
WARNING
Driver distraction causes accidents, collisions and serious personal injury! Using application software and Volkswagen Car-Net services while driving can distract the driver from traffic.
x Always drive attentively and responsibly.
NOTICE
The system does not support simultaneous Volkswagen Car-Net and mobile phone calls via the mobile phone package.

WARNING
New tires or tires that are old, worn or damaged cannot provide maximum control and brak-ing performance.
x Improper care and handling of tires and wheels can reduce driving safety and cause acci-dents and severe injuries.
x Install only radial tires of the same make, the same dimensions (tread circumference), and similar tread profile on all 4 wheels.
x New tires tend to be slippery and must be broken in. Always drive with special care for the first 350 miles (560 km) to help reduce the risk of losing control, a collision, and serious per-sonal injuries.
x Check tire inflation pressure regularly when the tires are cold and always maintain the prescribed tire pressure. Low tire pressure can cause tires to get too hot, resulting in tread separation, sudden loss of pressure, and blowouts. Tires with excessively low pressure flex (bend) more, which can cause the tire to overheat and fail suddenly without warning.
x Check tires regularly for wear and damage.
x Never drive with worn or damaged tires (for example, tires with punctures, cuts, cracks, blisters, or bumps). Driving with worn or damaged tires can lead to loss of vehicle control, sudden tire failure including blowouts and sudden deflation, crashes, and serious personal injuries.
x Have worn or damaged tires replaced immediately.
x Never exceed the maximum speed rating or the maximum load rating of the tires on your vehicle.
x The effectiveness of the driver assistance systems and the braking support systems de-pends on the tire traction.
x If you notice unusual vibration or if the vehicle pulls to one side when driving, always stop as soon as it is safe to do so and check the wheels and tires for damage.
x To reduce the risk of losing control, crashes, and serious personal injuries, never loosen the bolts on wheels with bolted rim rings.
x Never mount used tires on your vehicle if you are not sure of their past use. Old, used tires and wheels may have damage that cannot be seen that can lead to sudden tire failure and loss of vehicle control.
x Tires age even if they are not being used and can fail suddenly, especially at high speeds, causing loss of vehicle control, accidents, and severe personal injuries. Tires that are more than 6 years old can be used only in an emergency and even then only with special care and at low speed.
For technical reasons it is usually not possible to use wheel rims from other vehicles. Even wheel rims from the same model may not fit properly. Check with an authorized Volkswagen dealer or au-thorized Volkswagen Service Facility if necessary.

Tire labeling (exam-
ple)
Meaning
TWI Marks the position of the treadwear indicator
Made in Germany Country of manufacture.
MAX LOAD 615 KG
(1356 LBS) United States maximum load rating per wheel.
MAX INFLATION
350 KPA (51 PSI)
United States maximum permissible inflation
pressure.
ROTATION Rotation direction (unidirectional tires)
SIDEWALL 1 PLY
RAYON
Tire ply composition and materials used:
1 layer of rayon.
TREAD 4 PLIES
1 RAYON + 2 STEEL +
1 NYLON
Tire tread composition and materials used:
In this example there are 4 layers under the
tread: 1 layer of rayon, 2 layers of steel belt and
1 layer of nylon.
Consumer information regarding comparison to specified base tires
(standardized test procedure) ⇒ 
TREADWEAR 220 Relative service life expectancy of the tire refer-
enced to a U.S.-specific standard test.
TRACTION A Traction rating under wet conditions (AA, A, B or
C).
TEMPERATURE A Temperature stability of the tire at increased test
bench speeds (A, B or C).
Additional numbers found on the tire could either be tire manufactur-
er internal labels or country-specific labels (such as for Brazil and
China).

Unidirectional tires
Unidirectional tires are designed to rotate only in one direction. Unidirectional tires have arrows on the sidewalls that show the direction of rotation. Make sure you mount the tire so that it rotates in the

proper direction. The tire's performance with regard to hydroplaning, traction, noise, and wear is worse if it is not mounted in the proper direction of rotation.
If you have to mount a tire opposite to its proper direction of rotation, you must drive more carefully, since the tire is no longer being used as designed. This is particularly important on wet roads. You must replace or remount the tire as soon as possible in order to restore the correct direction of rota-tion.
Load rating code
The load index indicates the maximum permissible load per individual tire in pounds (kilograms).
91 1356 lbs (615 kg)
92 1388 lbs (630 kg)
93 1433 lbs (650 kg)
95 1521 lbs (690 kg)
97 1609 lbs (730 kg)
98 1653 lbs (750 kg)
99 1709 lbs (775 kg)
100 1763 lbs (800 kg)
101 1819 lbs (825 kg)
102 1874 lbs (850 kg)
103 1929 lbs (875 kg)
104 1984 lbs (900 kg)
110 2337 lbs (1060 kg)
Speed rating code letter
The speed rating code letter indicates the maximum permissible road speed of the tires.
P up to 93 mph (150 km/h)
Q up to 99 mph (160 km/h)
R up to 106 mph (170 km/h)
S up to 112 mph (180 km/h)
T up to 118 mph (190 km/h)
U up to 124 mph (200 km/h)
H up to 130 mph (210 km/h)
V up to 149 mph (240 km/h)
Z over 149 mph (240 km/h)
W up to 168 mph (270 km/h)
Y up to 186 mph (300 km/h)
Some tire manufacturers label tires with a maximum permissible road speed above 149 mph (240 km/h) with the letter combination “ZR.”

Passenger car tire
A tire intended for use on passenger cars, multipurpose passenger vehicles, and trucks, that have a gross vehicle weight rating (GVWR) of 10,000 pounds or less.
Ply
A layer of rubber-coated parallel cords.
Ply separation
A parting of rubber compound between adjacent plies.
Pneumatic tire
A mechanical device made of rubber, chemicals, fabric, and steel or other materials, that, when mounted on an automotive wheel, provides the traction and contains the gas or fluid that sustains the load.
Production options weight
The combined weight of installed regular production options weighing over 5 lbs (2.3 kg) more than the standard items they replace, and not previously considered as curb weight or accessory weight. These include, for example, heavy-duty brakes, ride levelers, roof rack, heavy-duty battery, and special trim.
Radial ply tires
A pneumatic tire in which the ply cords that extend to the beads are laid at substantially 90 degrees to the centerline of the tread.
Recommended inflation pressure
The tire pressure recommended by the vehicle manufacturer for a tire of a specified size that has not been driven for more than a couple of miles (kilometers) at low speeds in the 3 hour period before the tire pressure is measured or adjusted.
Reinforced tire
A tire designed to operate at higher loads and at higher inflation pressures than the corresponding standard tire.
Rim
The outer edge of a wheel upon which the tire beads are seated.
Rim diameter
The nominal diameter of the wheel's tire bead seating surface. If you change your wheel size, to wheels of a different diameter, you will have to purchase new tires to match the new wheels.
Rim size
Designation means rim diameter and width.
Rim type designation
The industry or manufacturer's designation for a rim by style or code.
Rim width
The nominal distance between wheel rim flanges.
Section width
The linear distance between the exteriors of the sidewalls of an inflated tire, excluding elevations due to labeling decoration, or protective bands.
Sidewall
The portion of a tire between the bead and the tread.

Sidewall separation
The parting of the rubber compound from the cord material in the sidewall.
Speed rating (letter code)
A standardized letter code indicating the maximum speed at which a tire is designed to be driven for extended periods of time. The ratings range from 93 mph or 150 km/h (“P”) to 186 mph or (300 km/h) “Y”.
The speed rating letter code, where applicable, is molded on the tire sidewall. You may not find this information on all tires because it is not required by law.
Tire Pressure Monitoring System
A system that detects when at least one of a vehicle's tires is underinflated and illuminates a low tire-pressure warning light.
Tread
The portion of a tire that normally touches the road.
Tread rib
A tread section running circumferentially around a tire.
Tread separation
Tire failure caused by the tread pulling away from the tire carcass.
Tread wear indicators (TWI)
Raised areas within the main tread grooves that show, visually, when tires are worn and near the end of their useful life
Uniform Tire Quality Grading (UTQG)
A tire information system developed by the U.S. National Highway Traffic Safety Administration (NHTSA) that is designed to help buyers compare tires. UTQG is not a safety rating, nor is it a guaran-tee that a tire will last for a certain number of miles or perform a certain way. It gives tire buyers more information to compare with factors such as price, brand loyalty and dealer recommendations. Under UTQG, tires are graded by the tire manufacturers in 3 areas: tread wear, traction and temperature resistance. UTQG information is molded into the tire sidewalls.
U.S. DOT Tire Identification Number (TIN)
A tire's serial number. It begins with the letters “DOT” (“Department of Transportation”) and indicates that the tire meets all federal standards. The next 2 numbers or letters indicate the plant where the tire was manufactured. The last 4 numbers represent the week and year of manufacture.
For example, the numbers 1709 mean that the tire was produced in the 17th week of 2009. Any other numbers are marketing codes used by the tire manufacturer. This information is used to help identify affected consumers if a tire defect requires a recall.
Vehicle capacity weight
The total rated cargo, luggage and passenger load. Passenger load is 150 lbs (68 kilograms) times the vehicle's total seating capacity (as listed on the label inside the driver door).
Vehicle maximum load on the tire
The load on an individual tire that is determined by taking each axle's share of the maximum loaded vehicle weight (GAWR) and dividing by 2.
Vehicle normal load on the tire
The load on an individual tire that is determined by taking each axle's share of the curb weight, acces-sory weight, and normal occupant weight (distributed according to the table below) and dividing by 2.

x The charging port (B)
x Covers on components of the high-voltage system (B)
Power output of the electric motor
The maximum torque of the electric motor is available as soon as you press the accelerator pedal ⇒ 
.
As the charge level of the high-voltage battery increases, the recuperation and thus also the electric motor braking effect will decrease when the vehicle is braked and when the vehicle rolls in overrun mode or drives downhill. No brake energy recuperation occurs and therefore no electric motor braking
effect is available once the high-voltage battery is fully charged ⇒ .
DANGER
High-voltage systems in the electric motor compartment and in other places on the vehicle can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death!
x Touching damaged orange high-voltage cables, the high-voltage battery or other parts of the high-voltage electrical system can cause fatal electric shock.
x The high-voltage system may also be active even when the ignition is switched off!
x Electrolyte fluid in the high-voltage battery will cause severe chemical burns. If electrolyte fluid contacts skin, thoroughly flush affected area with clean water for at least 15 minutes and then wash affected area with soap and water; medical attention is recommended.
x Any work on the high-voltage system, or on systems which could be directly or indirectly affected by it, must only be carried out by properly trained and qualified experts.
WARNING
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.
x Always adjust your driving style in accordance with the flow of traffic.
x Only use the kickdown or fast acceleration if visibility, weather, road and traffic conditions permit, and other road users are not put at risk due to the acceleration and the driving style.
WARNING
Medium, high and very high recuperation can lead to loss of traction and skidding, particular-ly on slippery roads. This can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.
x Only use medium, high or very high recuperation if visibility, weather, road and traffic conditions permit, and other road users are not put at risk due to the vehicle's acceleration and your driving style.
WARNING
The higher the charge level of the high-voltage battery, the lower the electric motor braking effect, to the point where no electric motor braking effect may be generated at all.
x Reduce your speed before driving down a long, steep gradient.
x When driving down a long, steep gradient, slow the vehicle using the vehicle brake.

WARNING
Medium, high and very high recuperation can lead to loss of traction and skidding, particular-ly on slippery roads. This can cause you to lose control of the vehicle, which can lead to accidents, collisions and serious injuries.
x When charging at high elevations (such as at the top of a pass) never charge the vehicle fully, in order to facilitate a braking effect by means of recuperation when descending.
x Only use medium, high or very high recuperation if visibility, weather, road and traffic conditions permit, and other road users are not put at risk due to the vehicle's acceleration and your driving style.
WARNING
The higher the charge level of the high-voltage battery, the lower the electric motor braking effect, to the point where no electric motor braking effect may be generated at all. This puts more strain on the vehicle brake.
x Reduce your speed before driving down a long, steep gradient.
x When driving down a long, steep gradient, slow the vehicle using the vehicle brake.
Notes on selecting a driving mode

The ESC, ABS, BAS, ASR, and EDL braking assistance systems work only when the electric motor is activated. These systems can significantly improve active driving safety.
Electronic Stability Control (ESC)
ESC helps to improve road holding and vehicle dynamics to help reduce the probability of skidding and loss of vehicle control. It works only when the electric motor is activated. ESC detects certain difficult driving situations, including when the vehicle is beginning to spin (yaw) out of control. ESC then helps you to get the vehicle back under control by selectively braking the wheels and/or reducing electric motor power and by providing steering assistance to help hold the vehicle on the driver's intended course.
ESC has limitations. It is important to remember that ESC cannot overcome the laws of physics. It will not always be able to help out under all conditions you may come up against. For example, ESC may not always be able to help you master situations where there is a sudden change in the coefficient of friction of the road surface. When there is a section of dry road that is suddenly covered with water, slush or snow, ESC cannot perform the same way it would on a dry surface. If the vehicle “hydro-planes” (rides on a cushion of water instead of the road surface), ESC will not be able to help you steer the vehicle because contact with the pavement has been interrupted and the vehicle cannot be braked or steered. During fast cornering, particularly on winding roads, ESC cannot always deal as effectively with difficult driving situations as it can at lower speeds. When towing a trailer, ESC is not able to help you regain control as it would if you were not towing a trailer.
Always adjust your speed and driving style to visibility, road, traffic, and weather conditions. ESC cannot override the vehicle's physical limits, increase the available traction, or keep a vehicle on the road if road departure is a result of driver inattention. Instead, ESC improves the possibility of keeping the vehicle under control and on the road during extreme maneuvers by using the driver's steering inputs to help keep the vehicle going in the intended direction. If you are traveling at a speed that causes you to run off the road before ESC can provide any assistance, you may not experience the benefits of ESC.
ESC includes and/or works together with the ABS, BAS, ASR, EDL, and XDL systems (see below). ESC is switched on all the time. In certain situations when you need less traction or additional traction cannot be achieved, you can switch off ASR in the Infotainment system by pressing the #!2 button
followed by the