VOLKSWAGEN EOS 2013 1.G Owners Manual

Although your vehicle is not equipped with an EDR, it is equipped with a number of electronic control
modules for various vehicle systems, such as engine management, emission control, airbags, and
safety belts.
These electronic control modules also record data during normal vehicle operation for diagnostic and
repair purposes. Their recording capability is limited to data (no sound is recorded). Only a small
amount of data is actually recorded over a very limited period of time, or stored when a system fault is
detected by a control module. Some of the data stored may relate to vehicle speed, direction, or
braking, as well as restraint system use and performance in the event of a crash. Stored data can only
be read and downloaded with special equipment.
Using a mobile phone in a motor vehicle when it is not connected to
the vehicle telephone antenna - some important things to know

WARNING
A mobile phone on the seat, instrument panel or in other places can be thrown around the
inside of the vehicle during a sudden braking maneuver, a crash or other accident and injure
vehicle occupants.
x Never place or attach accessories or other objects (such as cup holders, telephone
brackets, note pads, navigation systems, large, heavy or bulky objects) on the doors, on the
windshield, over or near the area marked “AIRBAG” on the steering wheel, instrument panel,
backrests or between these areas and the occupant. Such objects could cause serious injury
in a collision, especially if an airbag inflates.
WARNING
Using a mobile phone or CB radio inside the vehicle without a properly installed and separate
outside antenna can be dangerous to your health and that of your passengers because the
electromagnetic radiation energy that cell phones and CB radios emit may be above
established limits. This also applies if the outside antenna is not installed properly.
x Always keep the mobile phone antenna at least 8 inches (20 cm) away from pacemakers.
Heart specialists advise that cell phones can adversely affect the way pacemakers work.
x Never carry a mobile phone that is switched on in the breast pocket directly over a
pacemaker.
x If you suspect there may be interference with a pacemaker or other medical device, switch
the mobile phone off immediately.

Consumer information

Safety Compliance Certification Label
A safety certificate affixed to the door jamb in the driver door confirms that at time of production all
necessary safety standards and requirements of the traffic safety agency of the respective country
were met. The month and year of production as well as the vehicle identification number may be listed
as well.
Radiator fan and high voltage warning sticker
A warning sticker about the radiator fan and the high voltage of the electrical system is located in the
engine compartment next to the engine hood release. The vehicle ignition system complies with the
Canadian standard ICES-002.
Operating your vehicle outside of the United States and Canada

Uniform Tire Quality Grading (UTQG): Quality grades can be found where applicable on the tire
sidewall between the tread shoulder and maximum section width. Example:
x Treadwear (number)
x Traction: AA, A, B or C
x Temperature: A, B or C
For example: Treadwear 200, Traction AA, Temperature A.
All passenger car tires must conform to Federal Safety Requirements in addition to these grades.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of the tire when tested under
controlled conditions on a specified government test course.
For example, a tire graded 150 (Treadwear-value 150) would wear one-and-one-half (1 1/2) times as
well on the government course as a tire graded 100.
The relative performance of tires depends upon the actual conditions of their use, however, and may
depart significantly from the norm due to variations in driving habits, service practices and differences
in road characteristics and climate.
Traction
The traction grades from highest to lowest, are AA, A, B and C. Those grades represent the tire's
ability to stop on wet pavement as measured under controlled conditions on specified government test
surfaces of asphalt and concrete. A tire marked C may have poor traction performance ⇒ .
Temperature
The temperature grades are A (the highest), B, and C representing the tire's resistance to the
generation of heat, and its ability to dissipate heat when tested under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance which all passenger car tires must meet under the
Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the minimum required by law ⇒ .
WARNING
The traction grade assigned to this tire is based on straight-ahead braking traction tests, and
does not include acceleration, cornering, hydroplaning or peak traction characteristics.
WARNING
The temperature grade for this tire is established for a tire that is properly inflated and not
overloaded. Excessive speed, underinflation or excessive loading, either separately or in
combination, can cause heat buildup and possible tire failure.
Volkswagen service information

Volkswagen Technical Literature Ordering Center
www.vw.techliterature.com
WARNING
Improperly performed repairs and modifications can cause vehicle damage and malfunctions,
and can impair the efficiency of driver assistance systems and the airbag system. This can
lead to accidents and severe personal injuries.
x Have repairs and vehicle modifications performed by an authorized Volkswagen dealer or
an authorized Volkswagen Service Facility.

Declaration of Compliance, Telecommunications and
Electronic Systems
Radio Frequency Devices and Radiocommunication Equipment User Manual Notice.
Radio-based equipment
x Mobile Phone Package
x Electronic immobilizer.
x HomeLink® Universal Transmitter
x Remote control vehicle key.
x Tire Pressure Monitoring System.
x Keyless Access locking and starting system
x Park Distance Control (PDC) system.
These devices comply with:
FCC Part 15.19
These devices comply with Part 15 of the FCC Rules. Operation is subject to the following
2 conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
FCC Part 15.21
CAUTION:
Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
These devices comply with RSS-210 of Industry Canada.
Operation is subject to the following 2 conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment.
Applicable only in the United States

Applicable only in the United States
Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death,
you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition
to notifying Volkswagen of America, Inc. 3800 Hamlin Road, Auburn Hills, MI 48326.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot
become involved in individual problems between you, your dealer, or Volkswagen of America, Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-
424-9153);
go to http://www.nhtsa.gov;
or write to:

Administrator
NHTSA
1200 New Jersey Avenue, SE.
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.

Applicable only in Canada
Reporting Safety Defects
If you live in Canada and you believe that your vehicle has a defect that could cause a crash, injury or
death, you should immediately inform Transport Canada, Defect Investigations and Recalls. You
should also notify Volkswagen Canada, Inc.
Transport Canada
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect
Investigations and Recalls, may either call Transport Canada toll-free at

Phone: 1-800-333-0510 or
1-819-994-3328 (Ottawa region and from other countries)
or contact Transport Canada by mail at:
Transport Canada
Motor Vehicle Safety Investigations Laboratory
80 Noel Street
Gatineau, QC
J8Z 0A1
For additional road safety information, please visit the Road Safety web
site at:
http://www.tc.gc.ca/eng/roadsafety/menu.htm

Engine control and emission control system

Lights
up Possible cause Proper response
B
Engine control / monitoring system
malfunction (engine Malfunction Indicator
Light - MIL)
Ease off the accelerator. Carefully drive to the
nearest authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Have
engine checked.


Flashes Possible cause Proper response
B Misfire, which can damage the catalytic
converter.
Ease off the accelerator. Carefully drive to the
nearest authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Have
engine checked.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
As long as the B or %0#indicator light is on, expect engine malfunctions, increased fuel
consumption, and loss of engine efficiency.
Catalytic converter