lock VOLKSWAGEN EOS 2013 1.G Owner's Manual

Lights
up Possible cause Proper response
CSC roof is opening or closing. Wait until the CSC roof has fully opened or
fully closed.


Flashes Possible cause Proper response

The CSC roof opening or closing process
is not finished or there is a CSC roof
malfunction.
Check if the opening or closing process has
finished. If necessary, end the process using
the convertible top button 65, Opening and
closing the CSC roof
Check if all technical requirements are met. If
not, take the necessary steps to meet the
technical requirements , General information.
Check if there is a malfunction in the CSC
roof. If necessary, correct the malfunction or
have the system checked by your authorized
Volkswagen dealer or authorized Volkswagen
Service Facility 69, What to do when the
CSC roof stops or will not move.

Messages in the instrument cluster display
When the ignition is switched on, the indicator lights come on briefly for a function check. They go out
after a few seconds.

Display text Proper response
Trailer:
No convert. top
operation!
Unhitch trailer.
Close luggage compartment
cover!
Flip down the inside luggage compartment cover . Make sure
that it has locked into place.
Speed too high! Stop the vehicle at an appropriate spot. The CSC roof can only
be operated when the vehicle is not moving
Close trunk lid! Close the luggage compartment lid . The CSC roof can only be
operated when the luggage compartment lid is closed . Use
emergency procedure to close the open CSC roof if necessary
Obstacle in rear area! Remove any obstacles behind the vehicle or move the vehicle
forward so as to have enough room for the luggage
compartment lid to swing out.
Close sliding roof! Close the power sunroof. While doing so, make sure that it is
working properly. If necessary, see an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Close side windows! Close the windows. Make sure the power windows are
operating properly. If necessary, see an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Error:
convertible top
Service!
See an authorized Volkswagen dealer or authorized
Volkswagen Service Facility. The CSC roof will not go up or
down if a system component malfunctions.

WARNING
Accidents and severe injuries can result if the CSC roof is opened or closed when someone
is in the way.
x Never open or close the CSC roof unless the vehicle is parked at a safe distance from
traffic.
x Do not open or close the CSC roof unless you have made sure that nobody is in the way
of the luggage compartment lid, the roof system, or other moving parts.
x Check to make sure that the closed CSC roof is securely latched.
x If CSC roof operation is interrupted, please note the following:
– The CSC roof may not stop moving immediately. Gravity may cause the CSC roof to
keep moving.
– Gradually (may take up to 8 minutes), the CSC roof will automatically lower itself into a
balanced position.
– The CSC roof is, however not latched in this position. Stop!
WARNING
If interruption of opening or closing process causes the roof to come to rest in its forward
position, the roof will not be latched.
x If you are unable to get the CSC roof to close “normally,” latch the roof using the
emergency closing procedure
x Watch for a message in the instrument cluster display indicating whether the roof has
been properly closed.
NOTICE
Frequent opening and closing of the CSC roof drains the vehicle battery. To help prevent the
battery from running down, you should keep the engine running if you need to open and close
the roof frequently.
NOTICE
If the CSC roof is open, rain could enter the vehicle and wet the interior, causing vehicle
damage.
x Always close the CSC roof and lock the doors and the luggage compartment before leaving
the vehicle.
NOTICE
The height of the vehicle changes when the CSC roof is moving. When there is not enough
room above the vehicle, for example in a garage, the CSC roof could hit something and be
damaged.
x Always make sure that there is enough room above the vehicle when opening or closing the
CSC roof.
If you park vehicle with the roof down, the passenger compartment can be damaged by rain or
snow, and it is also open to unauthorized persons. Volkswagen recommends closing the CSC roof

before you leave the vehicle. If you must leave things in the vehicle when the top is down, you should
lock them in the luggage compartment.
Wind blocker

Fig. 33 A. Push tabs (spacers) on wind blocker into slots. B. Align and engage the spring-loaded locking
bolts.

Fig. 34 Unfolding the wind blocker.

x Position the wind blocker horizontally against the rear seat backrest.
x Fold out both tabs on the back of the wind blocker and push them into the slots until they latch
⇒ fig. 33 A (inset).
x Pull the handle B in the direction of arrow (1) and then slide the locking bolt in the direction of
arrow (2) into the retainer.
x Press the wind blocker down gently in the center until it clicks into place.
x Repeat this process for the passenger side.
x Raise the top part of the wind blocker until it latches.
Removing the wind blocker
Reverse the above steps to remove the wind blocker.
WARNING
Installing or removing the wind blocker by the side of the road near moving traffic can cause
accidents and serious personal injuries.
x Always park the vehicle a safe distance from moving traffic when installing or removing
the wind blocker.
WARNING
Incorrect seating positions in the vehicle increase the risk of serious of fatal injuries in the
event of an accident or sudden driving and braking maneuvers.
x Never let anyone sit on the rear seats when the wind blocker is installed.
WARNING
Unsecured or improperly secured objects can cause severe injuries during sudden braking
maneuvers or if the vehicle is involved in an accident while driving.
x Never place unsecured objects underneath the wind blocker.
x Never use the wind blocker as a storage shelf. Items on the wind blocker can be thrown
around inside the vehicle by the wind and cause injuries.
x Never use the wind blocker to secure objects.
WARNING
Always make sure that hands, fingers, and other parts of the body are out of the way when
moving the wind blocker up or down, or when folding it together.
x Never fold the wind blocker upward while driving.
NOTICE
x When moving a front seat forward or back, make sure the backrest does not press against
the wind blocker. This can damage the wind blocker, especially its locking mechanism.
x Always put the wind blocker back in its pouch when not in use.
x Never put objects (luggage, grocery bags, etc.) on top of the wind blocker.

WARNING
The Automatic Rollover Support System can cause serious injuries if persons or objects are
in the way when it deploys.
x Never use accessory seat covers or protective covers that block the rollover protection
deployment area.
x Every rear seat passenger must be properly seated on a seat of his or her own and must
stay in a proper seating position at all times.
x Always keep the area around the supports free of anything that could interfere with their
deployment or fly about and injure occupants when the supports deploy.
x Never take the covers off the Automatic Rollover Support System.
x Never attach a child seat, child restraints, straps, or anything else to the rollover
protection supports.
WARNING
If there is a system malfunction, the Automatic Rollover Support System may cause serious
injuries by not deploying properly, by not deploying at all, or by deploying unexpectedly.
x If a malfunction exists in the system, have it checked immediately by an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility. A malfunction exists in the
system if the indicator light:
– does not come on when the ignition is turned on;
– does not go out about 5 seconds after you start the engine;
– goes out after switching on the ignition and then comes back on again;
– comes on or flickers when you are driving.
NOTICE
If deployed, the Automatic Rollover Support System can damage the CSC roof when opening
or closing the top.
x Do not open or close the CSC roof if the Automatic Rollover Support System has deployed.

When the ignition is switched on, the front seats can be electrically heated by heating elements that
warm the seat backrest and cushion.
Do not use the seat heating if any of the following conditions apply:
x If the seat is not being used.
x If there is a child restraint installed on the front passenger seat.
x If there is a blanket or seat cover on the front passenger seat.
x If the seat is damp or wet.
x If the outside temperature or the temperature inside the passenger compartment is 77 °F (25 °C) or
more.

Function Action for seat heating ⇒ fig. 50 or
⇒ fig. 51
Switch on: Press the Aor ebutton. Seat heating is
switched on to maximum.
Adjust the heating level: Press the Aor ebutton repeatedly until the
desired heating level is set.
Switch off: Press the A or e button repeatedly until all
indicator lights in the button are off.

Special seat heating features
On the driver and the passenger side, the seat heating will resume at the setting that was set when the
ignition was switched off. However, this feature only works if the key is not taken out of the ignition
switch, or, for vehicles with Keyless Access, the driver door is not opened or the vehicle is not locked.
People suffering from a low level of perceived pain or a lowered awareness of pain as from
medication, paralysis, or chronic illness (e.g. diabetes) should NEVER use the seat heating feature
⇒ !
The use of seat heating by persons with these conditions could result in burns to the back, buttocks,
and legs that may take a long time to heal and may never heal completely. If you have any of these
conditions, you should take regular breaks and get out of the vehicle, particularly on long trips. Consult
your doctor for advice regarding your specific condition.
WARNING
Certain medical conditions, such as paralysis and diabetes, and certain medications can
increase the risk of serious burns when the seat heating feature is switched on.
x Vehicle occupants who have a low level of perceived pain or a lowered awareness of pain
can receive serious burns to the back, buttocks, and legs that take a long time to heal or may
never heal completely.
x Never use the seat heating feature if you or your passengers are at risk of being burned
because of a medical condition. Take regular breaks and get out of the vehicle, particularly
on long trips. Consult your doctor for advice regarding your specific condition.
x Never let exposed skin remain in contact with the seat upholstery when the seat heating is
being used.

Using a safety belt extender
x Adjust both the seat and the head restraint properly
x Insert the buckle tongue on the safety belt extender ⇒ fig. 63 (2) into the vehicle belt buckle for the
seat where the safety belt extender is being used (1).
x Fastening or unfastening the vehicle safety belt
x Pull the belt to make sure that the tongues are securely locked in the buckles.
x Make sure that the safety belt is positioned properly , Safety belt position.
Properly using safety belt extenders:
x Use a safety belt extender only when the factory installed safety belt is too short when worn
properly by a person in proper seating position.
x Only use 1 safety belt extender per seat and vehicle safety belt.
x Always remove the safety belt extender when it is not needed.
x Never leave a safety belt extender attached to the vehicle safety belt buckle when the extender is
not needed and being used with the safety belt. Otherwise, the airbag control module will receive an
incorrect signal from the safety belt buckle and this will prevent the airbag from working properly for a
person who is not using the safety belt. Leaving the extender attached to the safety belt buckle when
the front seat is occupied and the safety belt is not being used will signal the airbag control unit during
a collision that the front passenger seat is occupied and that the safety belt is being used. The
electronic control unit for the airbag system will then receive incorrect information that will cause the
safety belt pretensioner to deploy unnecessarily and the front passenger airbag to deploy later in
collisions that would normally trigger the front airbag earlier in the collision to help protect an
unrestrained front seat occupant. The airbag will not be able to provide enough protection for an
occupant not wearing a safety belt.
x Only use the safety belt extender approved by Volkswagen for your vehicle.

Headlight washer system
The headlight washer system cleans the headlight glass.
If the ignition and the headlights (high or low beams) are switched on, the headlights are cleaned the
first time and every fifth time the front windshield washers are activated. This happens only when the
low or high beams are on when the windshield wiper lever is pulled towards the steering wheel.
However, the headlights must still be washed by hand periodically (for instance, during refueling) in
order to get rid of hard-to-remove dirt (like insect splatter).
To help make sure that the headlight cleaning system works during winter weather, always keep the
headlight washer nozzles free of snow and remove any ice with a deicer spray before driving. Use a
deicer spray to remove any ice.
If there is something on the windshield, the wiper will try to wipe it away. If it continues to block
the wiper, the wiper will stop moving. Remove the obstacle and switch the wiper on again.
Windshield wiper service position

Fig. 89 Windshield wiper in service position.

x Switch on the ignition.
x Activate the function Mirror down in the Settings - Convenience menu.
x Turn the adjusting knob for the side mirrors to the R position.
x Shift the transmission into reverse.
x Adjust the passenger outside mirror for a clear view of the curb, for example.
x The adjusted mirror position is automatically stored and assigned to the vehicle key used to unlock
the vehicle. The preselected position will be recalled when the key assigned to that mirror adjustment
position is used again.
Recalling passenger side mirror settings
x Turn the adjusting knob for the side mirrors to the R position.
x Shift the transmission into reverse gear with the ignition switched on.
x The mirror moves back to the regular position when the vehicle moves forward faster than about
10 mph (15 km/h) or the adjusting knob is turned to the O or L position.
WARNING
Improper use of the folding outside mirrors can cause personal injury.
x Always make sure that nobody is in the way when folding the mirrors in or out.
x Make sure that you do not get your finger caught between the mirror and the mirror base
when moving the mirrors.
WARNING
Incorrectly estimating distances with the right outside mirror can cause collisions and
serious injury.
x The right outside mirror has a convex (curved) surface. This widens your field of vision.
But vehicles or other objects seen in a convex mirror will look smaller and farther away than
they really are.
x If you use the right outside mirror to judge distances from vehicles behind you when
changing lanes, you could estimate incorrectly and cause a crash and serious injuries.
x Whenever possible, use the inside mirror to more accurately judge distance and size of
vehicles or other objects seen in the convex mirror.
x Always make sure you have a clear view to the rear of the vehicle.
NOTICE
Always fold in the outside mirrors when taking the vehicle through an automatic car wash.
x Never fold power mirrors in manually because doing so could damage the electrical drive.
To reduce fuel consumption, use outside mirror heating only when needed.
When first switched on, outside mirror heating works with maximum heat for about 2 minutes.
If power mirror adjustment does not work, the outside mirrors can be adjusted by hand by
pressing on the edges of the mirror surface.

x Activate the function Mirror down in the Settings - Convenience menu.
x Turn the adjusting knob for the side mirrors to the R position.
x Shift the transmission into reverse.
x Adjust the passenger outside mirror for a clear view of the curb, for example.
x The adjusted mirror position is automatically stored and assigned to the vehicle key used to unlock
the vehicle. The preselected position will be recalled when the key assigned to that mirror adjustment
position is used again.
Recalling passenger side mirror settings
x Turn the adjusting knob for the side mirrors to the R position.
x Shift the transmission into reverse gear with the ignition switched on.
x The mirror moves back to the regular position when the vehicle moves forward faster than about
10 mph (15 km/h) or the adjusting knob is turned to the O or L position.
WARNING
Improper use of the folding outside mirrors can cause personal injury.
x Always make sure that nobody is in the way when folding the mirrors in or out.
x Make sure that you do not get your finger caught between the mirror and the mirror base
when moving the mirrors.
WARNING
Incorrectly estimating distances with the right outside mirror can cause collisions and
serious injury.
x The right outside mirror has a convex (curved) surface. This widens your field of vision.
But vehicles or other objects seen in a convex mirror will look smaller and farther away than
they really are.
x If you use the right outside mirror to judge distances from vehicles behind you when
changing lanes, you could estimate incorrectly and cause a crash and serious injuries.
x Whenever possible, use the inside mirror to more accurately judge distance and size of
vehicles or other objects seen in the convex mirror.
x Always make sure you have a clear view to the rear of the vehicle.
NOTICE
Always fold in the outside mirrors when taking the vehicle through an automatic car wash.
To reduce fuel consumption, use outside mirror heating only when needed.
When first switched on, outside mirror heating works with maximum heat for about 2 minutes.
If power mirror adjustment does not work, the outside mirrors can be adjusted by hand by
pressing on the edges of the mirror surface.