service VOLKSWAGEN EOS 2013 1.G Owner's Manual

WARNING
Daytime running lights are not bright enough to let you see ahead or be seen by others when
it is dark.
x Always switch on the low-beam headlights at dusk or when it is dark and whenever the
weather is bad or visibility is poor.
x Never use the daytime running lights to see where you are going. They are not bright
enough and will not let you see far enough ahead for safety, especially at dusk or when it is
dark. Always switch on the low-beam headlights at dusk or when it is dark.
x The taillights do not come on with the daytime running lights. Unless the taillights are on,
a vehicle cannot be seen by others in bad weather, at dusk, or when it is dark.
x Even if automatic headlight control (AUTO) is switched on, the low-beam headlights may
still not come on by themselves in fog or heavy rain. You have to switch on the low-beam
headlights manually.
In cool or humid weather, the insides of the headlights, the taillights, and turn signals can
temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.
Applicable only in the United States
Lights and vision features

when you turn a corner. If you turn to the right, the right fog light comes on; turn left and the left fog
light comes on. The light dims and goes out when the steering wheel is straightened out again.
When you move the selector lever to Reverse (R), the static cornering lights on both sides of the
vehicle may come on so that you can see the area around the vehicle better when backing up.
The static cornering lights work only when the headlights are on. If you are using automatic headlight
control (headlight switch in the AUT O position) ⇒ fig. 84, they work only when the headlights have been
automatically switched on. The static cornering lights do not come on when the headlight switch is in
the O position or when the fog lights themselves have been switched on
Automatic headlight control (AUTO)
Automatic headlight control is a convenience feature only and cannot always recognize all lighting and
driving situations.
If the light switch is in the AUT O position, both vehicle lighting and instrument and switch lighting are
automatically switched on and off in the following situations ⇒ :

Automatic activation: Automatic deactivation:
If the low-light sensor registers darkness, for
example when driving through a tunnel.
If sufficient brightness is registered.
If the rain sensor recognizes rain and switches
the windshield wipers on.
If the windshield wipers have not moved for
several minutes.

Adaptive Front Lighting System (AFS)
The Adaptive Front Lighting System works only with the low beams switched on and only at speeds
above about 6 mph (10 km/h). The swivel-mounted lamps automatically improve road illumination
during cornering.
On vehicles equipped with the Adaptive Front Lighting System, the feature is switched on and off via
the Assistants menu in the instrument cluster display
WARNING
Crashes and other accidents can happen when you cannot see the road ahead and when you
cannot be seen by other motorists.
x Never use daytime running lights (DRL) to see where you are going. DRL are not bright
enough to light up the roadway and be seen by other motorists. You will not be able to see far
enough ahead for safety, especially at dusk or when it is dark. Always switch on the low-
beam headlights at dusk or when it is dark.
x The taillights do not come on when the daytime running lights are switched on. A vehicle
without taillights on cannot be seen by others in bad weather, at dusk, or when it is dark.
x If automatic headlight control (AUTO) is switched on, the low-beam headlights still may not
be switched on in fog or heavy rain. You have to switch on the low-beam headlights yourself.
In cool or humid weather, the insides of the headlights, the taillights, and turn signals can
temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.
Applicable only in Canada
Lights and vision features

WARNING
Crashes and other accidents can happen when you cannot see the road ahead and when you
cannot be seen by other motorists.
x Never use daytime running lights (DRL) to see where you are going. DRL are not bright
enough to light up the roadway and be seen by other motorists. You will not be able to see far
enough ahead for safety, especially at dusk or when it is dark. Always switch on the low-
beam headlights at dusk or when it is dark.
x The taillights do not come on when the daytime running lights are switched on. A vehicle
without taillights on cannot be seen by others in bad weather, at dusk, or when it is dark.
x If automatic headlight control (AUTO) is switched on, the low-beam headlights still may not
be switched on in fog or heavy rain. You have to switch on the low-beam headlights yourself.
In cool or humid weather, the insides of the headlights, the taillights, and turn signals can
temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.
“Coming home” and “Leaving home” feature (orientation lighting)

WARNING
If dynamic headlight range adjustment does not work properly or at all, the headlights could
blind and distract other drivers. This can lead to a crash and serious personal injuries.
x Have headlight range adjustment checked immediately by an authorized Volkswagen
dealer or an authorized Volkswagen Service Facility.
Interior and reading lights

NOTICE
To help prevent damage to the wiper blades and the wiper motor when it is cold outside,
always make sure that blades are not frozen to the windshield before operating the wipers.
Using the service position can be helpful in cold weather so the wipers do not freeze to the
windshield
x If the ignition is switched off while the wipers are running, the wipers will continue at the
same wiping speed when the ignition is switched on again. Frost, ice, snow, leaves, and other
objects on the windshield can damage the wipers and the wiper motor.
x Remove snow and ice from the wipers before you begin driving.
x If the wiper blades freeze to the windshield, loosen them carefully. Volkswagen
recommends using a deicing spray.
NOTICE
Never switch on the windshield wipers when the windshield is dry because the windshield can
be scratched.
The windshield wipers work only if the ignition is switched on and the engine hood is closed. The
windshield wipers turn off automatically when the engine hood is opened.
The intermittent wiping for the front windshield depends on the driving speed. The higher the
speed, the faster the wipers move.
If the wiper blades freeze to the windshield, loosen them carefully. Volkswagen recommends
using a deicing spray.
Windshield wiper functions

Headlight washer system
The headlight washer system cleans the headlight glass.
If the ignition and the headlights (high or low beams) are switched on, the headlights are cleaned the
first time and every fifth time the front windshield washers are activated. This happens only when the
low or high beams are on when the windshield wiper lever is pulled towards the steering wheel.
However, the headlights must still be washed by hand periodically (for instance, during refueling) in
order to get rid of hard-to-remove dirt (like insect splatter).
To help make sure that the headlight cleaning system works during winter weather, always keep the
headlight washer nozzles free of snow and remove any ice with a deicer spray before driving. Use a
deicer spray to remove any ice.
If there is something on the windshield, the wiper will try to wipe it away. If it continues to block
the wiper, the wiper will stop moving. Remove the obstacle and switch the wiper on again.
Windshield wiper service position

Fig. 89 Windshield wiper in service position.

NOTICE
x To help prevent damage to the engine hood and the windshield wiper arms, lift the wiper
arms away from the windshield only when they are in the service position.
x Always carefully fold the windshield wiper arms down against the windshield before driving
the vehicle.
Rain sensor

Fig. 90 Windshield wiper lever: Adjusting rain sensor 1.

Fig. 91 Inside the front windshield above the inside mirror: Sensitive rain sensor surface.

WARNING
x An improperly installed or incorrect trailer hitch can cause a trailer to separate from the
tow vehicle and cause serious personal injuries.
x If you don't have to tow a trailer any more, remove the entire trailer hitch. Always seal all
bolt holes to prevent water and deadly exhaust fumes from getting into the vehicle.
NOTICE
x If the trailer lights are not connected properly, the vehicle's electronics may be damaged.
x If the trailer uses too much electricity, the vehicle's electronics may be damaged.
x Never connect the electrical system for the trailer directly to the electrical connections for
the rear lights or to any other unsuitable power sources. Use only a suitable connector to
provide power to the trailer.
If you tow a trailer frequently, Volkswagen recommends having the vehicle serviced between the
regular maintenance and inspection intervals because of the extra load it has to pull.
Hitching up and connecting a trailer

Emergency shift program
If all selector lever position indicators in the instrument cluster display are highlighted against a bright
background, there is a system malfunction. The automatic transmission and the DSG automatic
transmission will then operate in the emergency shift program. The emergency shift program lets you
drive the vehicle, but at a reduced speed and without being able to use all of the forward gears.
In some cases, vehicles with a DSG® Direct Shift Gearbox automatic transmission may not be able to
shift into reverse. It is then impossible to drive the vehicle backwards.
In any event, have the automatic transmission checked by an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
Overheating of Direct Shift Gearbox (DSG®) automatic transmission
The DSG® automatic transmission may overheat, for example, due to frequent starts, extended
“creeping,” or stop-and-go traffic. Overheating is indicated by the warning light Á and, if applicable, by
a text message in the instrument cluster. An additional warning chime may sound. Stop and let the
transmission cool down ⇒ .
The vehicle does not move forward or in reverse even though a drive position is selected
with the selector lever
If the vehicle does not move in the desired direction, the system may not have engaged the drive
position correctly. Press the brake pedal and select the drive position again.
If the vehicle still does not move in the desired direction, there is a system malfunction. See your
authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance to have the
system checked.
NOTICE
x As soon as you get any of these warnings about transmission overheating, you must either
park the vehicle in a safe place or drive faster than 12 mph (20 km/h).
x If the text message and acoustic warning repeat themselves every 10 seconds or so, you
must park the vehicle in a safe place as soon as you can safely do so and stop the engine. Let
the transmission cool down.
x To help prevent damage to the transmission, do not drive the vehicle again until the
acoustic warning has stopped. As long as the engine is overheated, avoid stop and start
driving and avoid low speeds (“walking pace”).

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
WARNING
Driving with bad brakes can cause a collision and serious personal injury.
x If the brake warning light BRAKE or h does not go out, or comes on when driving, either the
brake fluid level in the reservoir is too low or there is a fault in the brake system. Stop the
vehicle as soon as you can do so safely and get expert assistance 202, Brake fluid.
x If the brake warning light BRAKE or h comes on at the same time as the ABS warning
light ABS or j, the ABS may not be working properly. This could cause the rear wheels to lock
up relatively quickly during braking. Rear wheel brake lock-up can cause loss of vehicle
control.
x If you believe the vehicle is safe to drive, drive slowly and very carefully to the nearest
authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified
workshop and have the brake system inspected. Avoid sudden hard braking and steering.
x If the ABS indicator light ABS or j does not go out, or if it comes on while driving, the ABS
system is not working properly. The vehicle can then be stopped only with the standard
brakes (without ABS). You will not have the protection ABS provides. Contact your
authorized Volkswagen dealer or an authorized Volkswagen Service Facility as soon as
possible.
x If the symbol BRAKE WEAR or i lights up in the instrument cluster display, whether alone or
together with a text message, immediately contact an authorized Volkswagen dealer or
authorized Volkswagen Service Facility to have the brake pads checked and, if necessary,
replaced.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Parking brake

Fig. 125 Between the front seats: Parking brake.