service VOLKSWAGEN EOS 2013 1.G Owner's Guide

braking a couple of times while driving at relatively high speed to help clean the brake discs and pads.
Make sure nobody is behind you and that you do not endanger yourself or others ⇒ .
Brake system malfunction
If you brake and find that the vehicle doesn't brake nearly as well as it used to (sudden increase in
stopping distance), a brake circuit may have failed. The brake warning light h or BRAKE will come on
and a message may appear in the instrument cluster display. If you believe the vehicle is safe to drive,
immediately take it to the nearest authorized Volkswagen dealer or authorized Volkswagen Service
Facility for repair. Drive slowly and very carefully, allow for the longer stopping distance, and be ready
to push longer and harder on the brake pedal to slow the vehicle down.
Brake booster
The brake booster works only when the engine is running. It increases the force on the brakes above
and beyond the pressure put on the brake pedal by the driver.
If the brake booster is not working, or if the vehicle has to be towed, you will have to push the brake
pedal harder to make up for the lack of booster assistance and the resulting longer stopping distance
⇒ .
WARNING
New brake pads do not provide maximum braking performance.
x New brake pads do not have the best stopping power for the first 200 miles (320 km) and
must be “broken in.” You can compensate for the slightly reduced braking force by putting
more pressure on the brake pedal.
x Drive with extra care while the new brake pads are being broken in. This reduces the risk
of collisions and serious personal injuries due to a loss of control over the vehicle.
x Never follow other vehicles too closely or put yourself into other situations that might
require sudden, hard braking, especially when the brake pads have not been broken in.
WARNING
Overheated brakes will reduce the vehicle's stopping power and increase stopping distances
considerably.
x When driving downhill, the brakes have to work especially hard and heat up quickly.
x Before driving downhill, especially on hills that are long or steep, always reduce speed
and shift into lower gear (manual or automatic transmission). This will let the vehicle use
engine braking and reduce the load on the brakes. Otherwise, the brake system could
overheat and possibly fail. Only use the brakes when you need them to slow the vehicle down
more or to stop.
x A damaged front spoiler or a non-standard spoiler can reduce airflow to the brakes and
make them overheat.
WARNING
Wet brakes or brakes coated with ice or road salt react slower and need longer stopping
distances.
x Carefully apply the brakes to test them.
x Always dry brakes and clean off ice and salt coatings with a few cautious brake
applications when visibility, weather, road and traffic conditions permit.

WARNING
Driving when the brake booster is not working increases stopping distances and can cause
accidents and serious personal injuries.
x Never let the vehicle coast when the engine is switched off.
x If the brake booster is not working (such as when the vehicle is being towed), a lot more
pedal force is needed to slow down and stop.
NOTICE
x Never “ride” the brakes by keeping your foot on the brake pedal when you do not want to
brake. Constant pressure on the brake pedal can make the brakes overheat. Riding the brakes
will substantially reduce braking performance, increase stopping distance, and can cause
complete brake system failure.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and
shift into lower gear (manual or automatic transmission). This will let the vehicle use engine
braking and reduce the load on the brakes. Otherwise, the brake system could overheat and
possibly fail. Only use the brakes when you need them to slow the vehicle down more or to
stop.
When the front brakes are serviced, you should have the rear brake pads inspected at the same
time. The wear of all brake pads should be visually checked regularly. The best way to check for brake
pad wear is to have your authorized Volkswagen dealer or authorized Volkswagen Service Facility
visually inspect the pads through the openings in the wheel rims or from underneath the vehicle. If
necessary, the wheels can be taken off for a more thorough inspection.
Braking assistance systems

Brake fluid specifications
Volkswagen has developed a special brake fluid that is optimized for the brake system in your
Volkswagen. Volkswagen recommends that you use brake fluid that expressly conforms to quality
standard VW Standard 501 14 for optimum performance of the brake system. Check the information
on the container for the brake fluid you want to use to make sure it meets the requirements for your
vehicle.
Brake fluid that complies with VW Standard 501 14 can be purchased from your authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
If this special brake fluid is not available you may – under these circumstances – use another high-
quality brake fluid that complies with U.S. Federal Motor Vehicle Safety Standard (FMVSS) 116 DOT 4
⇒ .
Please note, however, that not all brake fluids that comply with U.S. Federal Motor Vehicle Safety
Standard FMVSS 116 DOT 4 have the same chemical composition. Some of these brake fluids can
contain chemicals that could, over time, degrade or damage internal parts of the vehicle’s brake
system.
Volkswagen therefore recommends that you use brake fluid that expressly complies with VW
Standard 501 14 for optimum brake system performance over the long term.
Brake fluid level
The fluid level in the transparent brake fluid reservoir must always be between the MIN and MAX
marking ⇒ .
On some vehicles, engine components block the view of the brake fluid reservoir and make it
impossible to see the brake fluid level. If you cannot clearly see the brake fluid level in the brake fluid
reservoir, please see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The brake fluid level drops slightly when the vehicle is being used as the brake pads wear and the
brakes are automatically adjusted.
Changing brake fluid
Brake fluid must be changed according to the service schedule in your ⇒ Booklet Warranty and
Maintenance. Have the brake fluid checked by an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility. Refill only with new brake fluid that meets the standards listed above.
WARNING
Brake failure and reduced brake performance can be caused by not having enough brake
fluid in the reservoir or by old or incorrect brake fluid.
x Check the brake system and brake fluid level regularly.
x Always change the brake fluid according to the service schedule in your
⇒ Booklet Warranty and Maintenance.
x Hard braking with old brake fluid may cause vapor lock. Vapor lock reduces braking
performance, increases stopping distances and can even cause total brake failure.
x Always make sure that only the correct brake fluid is used. Only use brake fluid that
expressly conforms to VW Standard 501 14 or, if it is not available, only use a high-quality
brake fluid that conforms to U.S. Standard FMVSS 116 DOT 4 requirements.
x Using another brake fluid, or one that is not of high quality, can impair the function of the
brake system and reduce its effectiveness. If the container does not say that the brake fluid
complies with VW Standard 501 14, or U.S. Standard FMVSS 116 DOT 4, do not use it.
x The brake fluid must be new.

Lights
up Possible cause Proper response
D
Power steering assist is reduced.
Stop, restart the engine, and drive a short
distance. If the yellow warning light does not
come on again, you do not need to have the
steering system checked.
Otherwise, have the steering checked
immediately by an authorized Volkswagen
dealer or an authorized Volkswagen Service
Facility.
Vehicle battery was disconnected and
has been reconnected.
Drive a short distance at about 10–12 mph
(15–20 km/h).


Flashes Possible cause Proper response
D Electronic steering column lock
malfunction.

x If the distance remains the same, the warning tone volume decreases after a few seconds. If a
continuous tone sounds, its volume remains the same.
x If the vehicle moves away from the obstacle, the beeping sound stops automatically. The beep
turns on again automatically if the vehicle approaches the obstacle again.
x For vehicles with automatic transmissions, there is no beeping when the transmission is in Park
(P).
x The volume of the audible signals can be adjusted by an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.
x Rear lid assist only works when the vehicle is not moving.
Rear lid assist during opening and closing the CSC roof
Before the CSC roof opens or closes, the rear lid assist system uses the PDC sensors to check that
there is enough room behind the vehicle for the rear lid to swing out past the rear bumper.
x If an obstacle is detected, roof operation stops. Unlike the Park Distance Control system, rear lid
assist has no acoustical alert signal. Remove any obstacles behind the vehicle or move the vehicle
forward so that there is enough room for the luggage compartment lid to swing out.
x If you operate the CSC roof lever again after roof has automatically stopped (because rear lid
assist has detected an obstacle), roof operation will start again after a few seconds. The CSC roof will
not stop again automatically if an obstacle is detected a second time. Instead, a warning will appear in
the instrument cluster display.
x Because the rear lid assist system uses the PDC sensors, its operation depends on whether or not
the PDC system is working properly. PDC is working properly if the warning chime sounds when you
shift into Reverse.
WARNING
Never rely completely on the PDC for information about people and objects that might be in
the way of the vehicle and could be struck by the vehicle causing serious personal injury.
x The PDC sensors have blind spots where they cannot detect people or objects.
x Always watch for people, especially small children and animals, because the sensors may
not always be able to detect them.
If there is a malfunction in the Park Distance Control, a brief continuous warning tone will sound
and the indicator light in the button will blink when you first switch the system on. Switch off the Park
Distance Control system with the button and have it immediately checked by an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility.
Rear lid assist can be deactivated by an authorized Volkswagen dealership or authorized
Volkswagen Service Facility. If this is done, Park Distance Control still works and will give an acoustic
warning if the CSC roof is opened or closed while the vehicle is in Reverse. The signal sounds as
soon as the luggage compartment lid swings into the area scanned by the PDC sensors.

1) Do not use Rear Assist in the following situations:
– If the position or angle of the camera has changed, such as after a rear-end collision. Have the
system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.


2) Examples of optical distortion by the camera
The Rear Assist camera displays only two-dimensional images. Recesses and protruding objects on
the ground or protruding parts on other vehicles are difficult or impossible to identify due to the lack
of depth of field.
Objects or another vehicle may seem closer or farther away on the screen than they really are:
– When driving from a level surface onto an upward or downward slope.
– When driving up or down a slope onto a level surface.
– If the rear of the vehicle is heavily loaded.
– When approaching protruding objects. These objects can disappear from the field of view when
backing up.

Cleaning the camera lens
Keep the camera lens clean and free of snow and ice:
x Engage the parking brake.
x Switch on the ignition.
x Select the reverse gear.
x Wet the camera lens with a commercially available alcohol-based glass cleaner and clean with a
dry cloth ⇒ .
x Remove snow with a brush.
x Remove ice with deicer spray ⇒ .
NOTICE
x Never use abrasive cleaning agents to clean the camera lens.
x Never remove snow or ice on the camera lens with warm or hot water. This can damage the
camera lens.
Volkswagen recommends practicing parking with Rear Assist in a safe place with little or no
traffic or in a parking lot under good visibility and weather conditions in order to familiarize yourself
with the system, the orientation lines and the way they work.
Rear Assist does not work when the luggage compartment lid is open.

WARNING
Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control,
collision, serious personal injury or even death.
x When the warning symbol appears in the instrument cluster, stop and inspect the tires.
x Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect
the handling of the vehicle and stopping ability.
x Incorrect tire pressures and/or underinflation can also lead to sudden tire failure,
including a blowout and sudden deflation, causing loss of vehicle control.
x The driver is responsible for the correct tire pressures for all tires on the vehicle. The
recommended tire pressure values are listed on a sticker inside the driver door Error!
Bookmark not defined..
x The TPMS can only work correctly when all tires on the vehicle are filled to the correct
cold tire inflation pressure specified for the tires installed on the vehicle.
x Using incorrect tire pressure values can cause accidents or other damage. Always inflate
the tires to the correct specified cold tire pressure values for the tires installed on the vehicle.
x Always maintain correct cold tire inflation pressure so that TPMS can do its job.
x Always inflate tires to the recommended and correct tire pressure before driving off.
x Driving with underinflated tires causes them to flex (bend) more, letting them get too hot,
resulting in tread separation, sudden tire failure and loss of control.
x Excessive speed and/overloading can cause heat build-up, sudden tire failure, and loss of
control.
x If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle
will not handle well.
x If the tire is not “flat” and you do not have to change a wheel immediately, drive carefully
and at reduced speed to the nearest service station to check the tire pressure and add air as
required.
x When replacing tires or wheel rims on vehicles equipped with TPMS always read and heed
the information and all WARNINGS regarding Tires and wheels, Tires and wheels.
NOTICE
x The wheel electronics are attached to special aluminum valves on the wheels. These valves
are screwed on rigidly. Never bend the valves “into position” when checking and adjusting tire
pressure.
x Missing valve stem caps can cause damage to the valves as well as to the TPMS sensors.
To help prevent damage, always use valve stem caps like those originally installed at the
factory. The caps must be screwed on tightly. Do not use metal valve stem caps.
x Do not use “comfort valve caps.” They do not seal properly and can damage the sensors.
x When replacing or rotating tires, make certain the valves and sensors are not damaged.
x The aluminum valves that are installed should be replaced after about 6 years of use
because of aging in the rubber seals. The valves can be replaced when a tire is changed. Do
not reuse aluminum valves after they are removed. They must be replaced. The tire pressure
sensor can be reused.
x When replacing the valve cores, use only nickel-plated replacement cores.
x The batteries in the wheel electronics last up to 10 years. It is not possible to replace the
batteries. The entire device must be replaced.
Underinflation increases fuel consumption and tire wear.

Dispose of the wheel electronics and the old batteries in an environmentally responsible manner.
Batteries of the type used in the wheel electronics may contain Perchlorate Material. Special handling
may apply. See www.dtsc.ca.gov/hadardouswaste/perchlorate. Obey all applicable legal requirements
regarding proper disposal.
Do not rely only on the Tire Pressure Monitoring System. Check your tires regularly to make sure
they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and blisters.
Remove any objects that become embedded in the tire tread but have not penetrated into the body of
tire itself.
The Tire Pressure Monitoring System checks for the factory-recommended inflation pressure, as
shown on the label inside the driver door Error! Bookmark not defined..
x For replacement tires that require a different inflation pressure, the TPMS must be adjusted to the
new pressure specification by an authorized Volkswagen dealer or an authorized Volkswagen Service
Facility. Only one value can be entered for each tire; see the tire inflation pressure label on the driver
door pillar
x To help prevent damage to the sensor and valve, do not put excessive force on the valve when
checking the tire pressure. Do not try to bend the valve.
x If sensors have to be replaced, have the valves changed at the same time.
x The tire valve gaskets must be replaced whenever a tire is mounted on the rim. Your authorized
Volkswagen dealer or authorized Volkswagen Service Facility has a valve seal and gasket kit for this
purpose. Always make sure that a valve seal and gasket kit is also used whenever a sensor is
replaced.
x If you have to adjust the tire pressure on a “warm” tire, fill the tire with 2.0 - 4.35 psi (20 - 30 kPa)
more than the pressure specified on the tire pressure label.
x When the TPMS determines that the air pressure in at least one tire is too low, carefully check the
pressure in all 4 tires with an accurate tire pressure gauge. Low tire pressure usually cannot be
determined by looking at the tire. This is especially true of low-profile tires.
A Declaration of Compliance with the United States FCC and Industry Canada regulations is
found in the Consumer Information section of this Manual
There may be differences between the pressure readings from a tire pressure gauge and the
pressures registered by the Tire Pressure Monitoring System. The electronic TPMS is more accurate.
If you have work done on your wheels or tires, inform the workshop that the vehicle is equipped
with a Tire Pressure Monitoring System that has sensors in the wheels.
Applicable only in Canada

WARNING
Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control,
collision, serious personal injury or even death.
x When the warning symbol appears in the instrument cluster, stop and inspect the tires.
x Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect
the handling of the vehicle and stopping ability.
x Incorrect tire pressures and/or underinflation can also lead to sudden tire failure,
including a blowout and sudden deflation, causing loss of vehicle control.
x The driver is responsible for the correct tire pressures for all tires on the vehicle. The
recommended tire pressure values are listed on a sticker inside the driver door Error!
Bookmark not defined..
x The TPMS can only work correctly when all tires on the vehicle are filled to the correct
cold tire inflation pressure.
x Using incorrect tire pressure values can cause accidents or other damage. Always inflate
the tires to the correct specified cold tire pressure values for the tires installed on the vehicle.
x Always maintain correct cold tire inflation pressure so that TPMS can do its job.
x Always inflate tires to the recommended and correct tire pressure before driving off.
x Driving with underinflated tires causes them to flex (bend) more, letting them get too hot,
resulting in tread separation, sudden tire failure, and loss of control.
x Excessive speed and/overloading can cause heat build-up, sudden tire failure and loss of
control.
x If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle
will not handle well.
x If the tire is not “flat” and you do not have to change a wheel immediately, drive carefully
and at reduced speed to the nearest service station to check the tire pressure and add air as
required.
x When replacing tires or wheel rims on vehicles equipped with TPMS always read and heed
the information and all WARNINGS regarding , Tires and wheels.
x The Tire Pressure Monitoring System must be recalibrated using the SET button whenever
you remove and remount or change any wheel or tire on the vehicle, even if the reinstalled or
replacement wheels and tires are identical to those that were removed and even if the tire
pressure does not change .
WARNING
Improper use of the SET button can cause the TPMS to give false warnings or to give no
warning despite dangerously low tire pressure .
Underinflation increases fuel consumption and tire wear.
Do not rely solely on the Tire Pressure Monitoring System. Check your tires regularly to make
sure they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and
blisters. Remove any objects that become embedded in the tire tread but have not penetrated into the
body of tire itself.
When you take delivery of the vehicle, the Tire Pressure Monitoring System is calibrated for the
factory-recommended cold tire inflation pressure for the tires on your vehicle, as shown on the label
inside the driver door

WARNING
Poor visibility increases the risk of collisions and other accidents that cause serious
personal injuries.
x Always make sure all windows are clear of ice, snow and condensation for good visibility
to the front, sides, and rear.
x Maximum heating output and defrosting performance are not possible until the engine has
reached operating temperature. Wait until you have good visibility before driving off.
x Always make sure you know how to properly use the climate control system as well as the
rear window defroster that you will need for good visibility.
x Never use air recirculation for long periods of time. When the air conditioner is off and
recirculation mode is on, condensation can quickly form on the windows and greatly reduce
visibility.
x Always switch off recirculation mode when it is not needed.
WARNING
Stale air causes driver fatigue and reduces driver alertness, which can cause accidents,
collisions and serious personal injury.
x Never switch off the fan for a long period of time and never use air recirculation a long
period of time because no fresh air will enter the passenger compartment.
NOTICE
x If you think the air conditioner is not working properly or may be damaged, switch it off to
help prevent more damage. Have the air conditioner checked by an authorized Volkswagen
dealer or an authorized Volkswagen Service Facility.
x Air conditioner repair requires specialized knowledge and special tools. Volkswagen
recommends that you see an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility.
x Do not smoke when air recirculation is switched on. Smoke drawn into the ventilation
system can leave residue on the evaporator and on the dust and pollen active carbon filter,
resulting in permanent odors whenever the air conditioner is switched on.
If the air conditioner is switched off, the fresh outside air will not be dehumidified. To help keep
the windows from fogging over, Volkswagen recommends leaving the air conditioner (compressor)
switched on. Press the !