tow VOLKSWAGEN EOS 2013 1.G Owners Manual

Front view

Fig. 2 Vehicle front overview.
Key to fig. 2:
(1) Sensor on mirror base for:
– Rain sensor
– Low-light sensor
(2) Front windshield
(3) Windshield wipers
(4) Engine hood
(5) Engine hood release
(6) Headlights
(7) Side marker lights
(8) Fog lights/static cornering lights
(9) Headlight washers
(10) Front license plate bracket
(11) Threaded hole for the front towing eye (behind cover)

Rear view

Fig. 3 Vehicle rear overview.
Key to fig. 3:
(1) Rear window
– Rear window defroster
(2) High-mounted brake light
(3) Taillights
(4) Luggage compartment lid
– Antenna in the luggage compartment lid
(5) License plate lights
(6) Park Distance Control sensors
(7) Threaded hole for the rear towing eye (behind cover)
(8) Rear license plate bracket
(9) Volkswagen Emblem. Area for:
– Luggage compartment release
– Rear Assist camera

¥ Properly fasten your safety belt before driving the vehicle and wear your safety belt properly at all
times while driving. Make sure that all passengers do the same
¥ Only transport as many passengers as there are seats and safety belts available.
¥ Never drive if your driving ability has been impaired, for example by medication, alcohol or illegal
drugs.
¥ Never let passengers or phone calls distract you while driving, and never take your attention off the
road while using vehicle software or adjusting vehicle equipment or accessories.
¥ Always adapt your speed and driving style to visibility, weather, road, and traffic conditions.
¥ Always obey traffic laws and speed limits.
¥ On long trips make frequent rest stops – at least once every 2 hours.
¥ Secure animals in the vehicle with a system that corresponds to weight and size.
WARNING
Always observe traffic rules and posted speed limits and use common sense. Your good
judgment can mean the difference between arriving safely at your destination and being se-
riously injured in a crash or other kind of accident.
Regular service and maintenance of your vehicle is important both for operational and driving
safety and to help prolong your vehicle's service life. Always follow the scheduled maintenance inter-
vals in the ⇒ Booklet Warranty and Maintenance, especially for changing the brake fluid. Hard use,
frequent stop-and-go driving, driving in very dusty areas, trailer towing, and other factors may make it
necessary to have the vehicle serviced more frequently. Ask an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility for more information.
Driving in other countries

x Towing
WARNING
Serious injury may result from driving when the CSC roof has not properly locked into place
or when the process of opening or closing the roof is incomplete.
x Never drive if the CSC roof is not either completely open or completely closed and locked
– unless you must move the vehicle to a safe place away from traffic. In this case:
– Do not drive any faster than a slow walk. Even at low speeds, air resistance can twist
or deform the roof or tear it off completely, endangering vehicle occupants and others.
NOTICE
x To help prevent damage, remove ice and snow from the CSC roof before opening it in winter
weather.
NOTICE
x Volkswagen advises against all unauthorized changes to the CSC roof controls or to the
way the roof opens and closes.
x Damage to the CSC roof system caused by changes to the CSC roof system controls will
not be covered by any Volkswagen Limited Warranty. The terms and conditions of your
Volkswagen Limited Warranties are in the ⇒ Booklet Warranty and Maintenance.
x The CSC roof has been designed to be opened and closed only when the vehicle is stopped.
As your vehicle was manufactured, the roof cannot be opened or closed when the vehicle is
being driven, for example, at low speeds. Roof operation even at low speeds can cause the
roof to be deformed and damaged because of the increased forces from wind resistance. Wind
resistance can also cause parts of the linkages and the hydraulic system to wear prematurely,
and could even cause parts of the roof to separate and fall into the vehicle or onto the roadway
or onto another vehicle.
x The CSC roof has been designed to open and close only when the lever on the center
console ⇒ fig. 32 is pulled/pushed and held in that position until the roof has opened / closed
completely. Releasing the lever stops roof movement. A chime sounds when the roof is
moving. As your vehicle was manufactured, the roof cannot be operated in a one-touch up or
down mode. The roof was designed this way for your safety and that of your passengers. One-
touch operation would make it possible for the driver to leave the vehicle unsupervised while
the roof, rear lid, and windows move into position. This would increase the risk of vehicle
damage and personal injury to bystanders, especially to children.
x If the way the CSC roof works on your vehicle has been changed from the way it was
manufactured, we urge you to have your authorized Volkswagen dealer or authorized
Volkswagen Service Facility change it back so that it will only open and close as originally
manufactured. Mechanical changes and changes to the vehicle software must be entered in the
⇒ Booklet Warranty and Maintenance.
Indicator light

WARNING
Not wearing a safety belt or wearing an improperly positioned safety belt increases the risk of
severe personal injury or death. Safety belts offer optimum protection only when they are
used properly.
x Properly worn safety belts are the single most effective means of reducing the risk of
serious injury and death in a collision or other accident. For this reason, always wear your
safety belt properly and make sure all passengers wear their safety belts properly as well
whenever the vehicle is moving.
x The driver must always make sure that every person in the vehicle is properly seated on a
seat of his or her own, properly fastens the safety belts belonging to that seat before the
vehicle starts to move, and keeps the belts properly fastened while riding in the vehicle. This
applies even when just driving around town. Therefore, always wear your safety belts and
make sure that everybody in your vehicle is properly restrained.
x Always secure children in the vehicle with a restraint system appropriate for their age,
weight and height
x Always fasten safety belts correctly before driving off and make sure that all passengers
are properly restrained.
x Never attach the safety belt to the buckle of another seat. Attaching the safety belt to the
wrong buckle will reduce safety belt effectiveness and can cause serious personal injury.
x Never let any objects or liquids get into the safety belt latch and prevent it from working
properly.
x Never remove a safety belt while the vehicle is moving. Doing so will increase your risk of
being injured or killed.
x Never strap more than one person, including small children, into any single safety belt.
x Never let children or babies ride sitting on your lap, and never place a safety belt over a
child sitting on your lap.
x Never wear belts over rigid or breakable objects in or on your clothing, such as
eyeglasses, pens, keys, etc., as these may cause injury.
x Several layers of heavy clothing (such as a coat worn over top of a sports jacket) may
interfere with proper positioning of the safety belt and reduce the overall effectiveness of the
system.
x Never use comfort clips or devices that create slack in the shoulder belt. However, special
clips may be required for the correct use of some child restraint systems.
x Safety belts offer optimum protection only when the seat backrest is upright and belts are
correctly positioned on the body.

Fastening safety belts
Always buckle your safety belt before driving.
x Adjust the front seat and head restraint correctly
x Grasp the safety belt by the buckle tongue and pull it out of the belt guide ⇒ fig. 60 (B).
x Unsnap the safety belt loop on the front seat backrest (A) and guide the belt strap through the loop.
Close the snap.
x Hold the safety belt by the tongue and pull it slowly and evenly across the chest and pelvis. Do not
twist the safety belt webbing ⇒ .
x Insert the tongue into the correct buckle for your seat until you hear it latch securely ⇒ fig. 59 A.
x Pull on the safety belt to make sure that it is securely latched in the buckle.
Unfastening safety belts
Unfasten safety belts only when the vehicle is not moving ⇒ .
x Press the red button on the buckle B. The buckle tongue is ejected.
x Let the belt wind up on the retractor as you guide the belt tongue to its stowed position to help
prevent the safety belt from twisting and to help avoid damage to the interior trim.
WARNING
Improperly positioned safety belts can cause serious personal injury or death in an accident.
x Safety belts offer optimum protection only when the seat backrest is upright and belts are
correctly positioned on the body.
x A person who is not properly restrained can be seriously injured by the safety belt itself if
it slips from the stronger parts of the body into sensitive areas like the abdomen.
x Unfastening safety belts while the vehicle is in motion can cause severe personal injury or
death in the event of an accident or braking maneuver!
Before getting in the vehicle, the driver and front passenger should run the safety belt through
the belt loop so that they can reach their belts more easily to attach them.
The safety belt loop helps prevent the safety belt from flapping in the wind when driving with
windows or the CSC roof down.

WARNING
Improper use or positioning of a safety belt extender increases the risk of serious personal
injury and death.
x A driver or passenger who is not properly restrained can be seriously injured by striking
the interior of the passenger compartment or by the safety belt itself, which can be displaced
from stronger parts of the body into sensitive areas like the abdomen.
x Safety belt extenders offer optimum protection only when they are properly used.
x Only use the extender when the belt is not long enough to be worn low and snug and the
person is in the correct seating position. Remove and stow extender safely when not needed.
x Always make sure the safety belt tongue of the safety belt extender is securely inserted
into the buckle for the seating position that belongs to the seat where the safety belt extender
is being used. Attaching the safety belt to the wrong buckle will reduce safety belt
effectiveness and can cause serious personal injury.
x Never use the safety belt extender if you can properly attach the safety belt without it.
Using a safety belt extender when not needed can increase the risk of injury, especially in a
collision.
x Never use a safety belt extender if the distance (B) between the front edge of the safety
belt extender buckle (A) and the centerline of the person using the safety belt extender
⇒ fig. 64 (C) is less than 6 inches (15 cm).
x Never leave a safety belt extender attached to the vehicle safety belt buckle when the
extender is not needed and being used with the safety belt. Otherwise, the airbag control
module will receive an incorrect signal from the safety belt buckle and this will prevent the
airbag from working properly for a person who is not using the safety belt.
x Never use more than 1 extender with a safety belt. Using more than 1 extender can change
the way the safety belt passes over the body and can cause serious injury.
x Never use the safety belt extender to secure a child restraint.
x Never use a safety belt extender on your Volkswagen that you got from another
automobile manufacturer or from an automotive parts store.
x Never use the safety belt extender you got for your vehicle for any other vehicle,
regardless of make, model, or model year.
NOTICE
x Leaving the extender attached to the safety belt buckle when the front seat is occupied and the
safety belt is not being used will signal to the airbag control unit that the front passenger seat is
occupied and that the safety belt is being used. The electronic control unit for the airbag system will
then receive incorrect information that will
– cause the safety belt pretensioner to deploy unnecessarily in collisions.
– cause the front passenger airbag to deploy later in collisions in which the front airbag
would otherwise be triggered earlier to help protect an unrestrained front seat passenger.
x A pretensioner that has deployed cannot be repaired. The entire safety belt must be
replaced.
NOTICE
If the safety belt extender is left attached to the safety belt buckle, the safety belt warning
system will sense that the safety belt for that seat is being used. The warning light will not
come on and the warning chime will not sound even though the seat is occupied and the safety
belt is not being used.

Headlight washer system
The headlight washer system cleans the headlight glass.
If the ignition and the headlights (high or low beams) are switched on, the headlights are cleaned the
first time and every fifth time the front windshield washers are activated. This happens only when the
low or high beams are on when the windshield wiper lever is pulled towards the steering wheel.
However, the headlights must still be washed by hand periodically (for instance, during refueling) in
order to get rid of hard-to-remove dirt (like insect splatter).
To help make sure that the headlight cleaning system works during winter weather, always keep the
headlight washer nozzles free of snow and remove any ice with a deicer spray before driving. Use a
deicer spray to remove any ice.
If there is something on the windshield, the wiper will try to wipe it away. If it continues to block
the wiper, the wiper will stop moving. Remove the obstacle and switch the wiper on again.
Windshield wiper service position

Fig. 89 Windshield wiper in service position.

WARNING
Heavy loads will influence the way your vehicle handles and increase stopping distances.
Heavy loads that are not properly stowed or secured can cause loss of control and serious
injury.
x Secure the load properly to keep it from shifting.
x Always remember when transporting heavy objects that a change in the center of gravity
also changes the way your vehicle handles:
– Always distribute the load as evenly as possible.
– Secure heavy objects properly as far forward in the luggage compartment as possible.
– Always tie down heavy items securely with suitable straps in the luggage
compartment.
x Never exceed the Gross Axle Weight Rating or the Gross Vehicle Weight Rating on the
safety compliance sticker on the left door jamb. Exceeding permissible weight can cause the
vehicle to skid and handle differently.
x Always adapt your speed and driving to the heavier load and the weight distribution in the
vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Always accelerate gently and avoid sudden braking and driving maneuvers.
x Always brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
x When the CSC roof opens (goes down), it folds completely into the luggage compartment.
The open CSC roof fills all the space above and on both sides of the cover that is installed
inside the luggage compartment. When the CSC roof opens and retracts, it must be able to
lower itself completely into the luggage compartment without any interference.
x When you put the roof down, items
– to the left or right of the luggage compartment cover,
– on top of the luggage compartment cover, or
– above the level of the luggage compartment cover at the rear of the vehicle will prevent the roof
from folding up completely in the luggage compartment and will damage the CSC roof. Damage to
the CSC roof caused by items in those areas of the luggage compartment where the CSC
roof segments are stored when retracted will not be covered by any Volkswagen Limited
Warranty.
x The heating wires in the rear window can be severely damaged by hard or sharp things in
the area below the rear window.

Stowing luggage

Fig. 97 Luggage compartment cover in the luggage compartment.