infotainment VOLKSWAGEN ID.4 2020 Owner´s Manual

vehicle to your user account and authenticate
yourself as the user.
Deleting a user
Step 1: set priv
acy settings to “Offline mode
deactivated (online mode)”.
Step 2: either restore the factory settings of
the Infotainment system or a new user must
authenticate themselves in the vehicle.
The user cannot be deleted on the
server if the Infotainment system is re-
set to the factory settings in offline mode. Activating functions
(We Upgrade)
Introduction to the topic
After deliv
ery, the vehicle can be permanent-
ly or temporarily 1)
extended by certain func-
tions.
Depending on the vehicle model, you can
generally activate (unlock) comfort and Info-
tainment system functions and also driver as-
sistance systems.
The ability to activate functions depends on
the build status of the vehicle. Function acti-
vation is possible only for some vehicle mod-
els and is not possible in all markets.
Before using an activated function, read and
observe the relevant information and warn-
ings in the owner

Icons and settings for App-
Connect
Symbols in the menu App-Connect
The actual symbols present depend on the in-
stalled Infotainment system and the vehicle
model. Show further information.
Open the App-Connect settings
menu.
Select Apple CarPlay technology.
Select Android Auto

Cable and wireless con-
nections
Introduction to the topic
Some e xternal devices can be connected to
the Infotainment system by cable and wire-
less connections present in the vehicle (if in-
stalled).
The type and number of cable and wireless
connections differ according to country and
vehicle. The connections may also be differ-
ent within a model series or in special-edition
models.
In the case of cable connections, use only the
original device connecting cables or, if availa-
ble, the factory-supplied connecting cables
for your vehicle.
If the plug on the connecting cable cannot be
inserted, check the angle of insertion and the
connections. NOTICE
Use only suitable and undamaged connecting
cables f
or cable connections.
x When inserting the plugs of the connect-
ing cables into the appropriate connection,
ensure that they are correctly positioned
and apply only light pressure. Applying too
much pressure may damage both the unit
connection and the plug of the connecting
cable.
x Make sure that the connecting cable is not
pinched or sharply bent.
x Using unsuitable or damaged connecting
cables may damage devices and cause
malfunctions. If a connected device is not recog-
nised, disconnect all de

vices and con-
nect the device again. If necessary, check
that the connecting cable you are using is
working properly. If a connected device malfunctions, re-
start the de

vice. In some cases this will
remedy the fault. USB port
Please refer to at the start of the chap-
ter on page 215.
USB port types
The f

ollowing USB ports may be available in
the vehicle:

2. Switch on Bluetooth visibility on the ex-
ternal Bluetooth audio source ( e.g. mo-
bile device).
3. Open the
Media menu.
4. Touch Source and select BT Audio
.
5.

If necessary, start playback on the Blue-
tooth audio source manually.
When playback on the Bluetooth audio
source is stopped, the Infotainment system
remains in Bluetooth audio mode.
Controlling playback
The extent to which the Bluetooth audio
source can be controlled via the Infotainment
system depends on the connected Bluetooth
audio source.
With media players that support the AVRCP
Bluetooth profile, playback on the Bluetooth
audio source can be automatically started or
stopped when the unit is switched to Blue-
tooth audio mode or to a different audio
source. In addition, depending on the Blue-
tooth audio source, tracks can be displayed
and changed via the Infotainment system.
Due to the large number of possible
Bluetooth audio sources, it is not pos-
sible to guarantee fault-free operation of all
described functions. The Volkswagen website
contains a list of compatible mobile devices.
Always switch off the warning and
service tones on a connected Blue-
tooth audio source, e.g. key tones on a mo-
bile device, to prevent interference noise and
malfunctions.
With some units, the Bluetooth audio
connection will be disconnected auto-
matically if an external media player is con-
nected to the Infotainment system with
Bluetooth and the USB port simultane-
ously. Infotainment system
Getting started Introduction to the topic
The function and settings of the Inf otainment
system depend on the country and vehicle
equipment.
Before using for the first time
Before using the device for the first time,
please observe the following points so you
can make full use of the available functions
and settings:

Overview and control elements
Please refer to and on page 218.
Fig. 123
Ov erview: display and operating unit of the 10-inch (10”) and 12-inch\
(12”) versions.1
Time. 2
Privacy status display, signal strength
display of the eSIM and number of noti-
fications. 3
Home button: .
4
Status display for seat heating and seat
v

entilation. 5
Sensor field (Infotainment system on or
off). 6
Touch slider for temperature. 7
Touch slider for volume. 8
Views (current view is highlighted). 9
Temperature display (adjustment via 6
). 10
Scroll bar and marking for additional
window. 11
Control centre. 12
Function buttons for main menus. 13
Screen (touchscreen). Further information and tips for oper-
ating the Inf
otainment system are pro-
vided on

Operating the Infotainment
system
Please refer to and on page 218.
Opening the instructions (if a vailable)
You can find further information and tips for
operation in the instructions for the Infotain-
ment system.

2. To enlarge the display of images and
maps, slowly mo ve your fingers apart.
OR: to reduce the display of images and
maps, slowly move your fingers togeth-
er. Personalising the Infotain-
ment system
Please refer to and on page 218.
Depending on equipment, you can per-
sonalise the Inf

otainment system to per-
mit faster access to favourite or fre-
quently used functions.
Configuring tiles
You can find tiles for accessing further menus
and functions on the Infotainment system
displays. Configure the tiles by removing or
adding views.
Tiles with additional functions can be found
in the Infotainment system as from the sec-
ond view. You can configure these tiles.
1. Touch the tile and keep your finger on the screen until an additional window
opens.
2. Touch to open the configuration func-
tion.

Cleaning the screen
Please refer to and on page 218.
Observ
e this checklist when cleaning the
screen:
q The Infotainment system is switched off.
q Use a clean, soft cloth that is moistened
with water.
OR: use a cleaning cloth available from
Volkswagen dealerships.
q In the case of stubborn dirt:

The selection options in the selection list de-
pend on the data attached to the media file.
If no genre is specified f
or music files, for ex-
ample, the genre cannot be saved as a fa-
vourite.
If a video file is currently being played, only
this video can be saved as a favourite. Entertainment playback via
the Inf

otainment system Please refer to and on page 218.
You can play music and videos on the Inf
o-
tainment system.
Video mode
In video mode, the Infotainment system dis-
play can play a video from a data medium or
from a streaming service

the announcement. All other navigation an-
nouncements are giv
en with this volume set-
ting or are muted.
Navigation announcements are not
given if the Infotainment system has
been muted.
Restrictions during navigation
When the Infotainment system cannot re-
ceive any data from GPS satellites, e.g. in
a tunnel or underground car park, navigation
can still continue using the vehicle sensors.
In areas that are not or are not completely in-
cluded in the Infotainment memory, the Info-
tainment system will also try to enable route
guidance.
If navigation data is unavailable or incom-
plete, the navigation system may be unable
to determine the exact vehicle position. As
a result, the navigation may not be as exact
as usual.
Road navigation is subject to continuous
changes, e.g. new roads, road works, road
closures, changes in the road names and
house numbers. In the case of obsolete navi-
gation data, there may be errors or inaccura-
cies during navigation.
Controlling the navigation map
For optimal viewing, you can also operate the
navigation map with advanced finger move-
ments.
Moving the navigation map Recommendation: use your index finger.