inspection VOLKSWAGEN T-ROC 2021 Owner´s Manual

In vehicles with flexible oil change service, the service intervals are calculated on an individual basis.
Technical progress has made it possible to considerably reduce servicing requirements. An oil change
service must only be carried out when required by the vehicle. The individual conditions in which the
vehicle is used and the driver's personal driving style are taken into account. The service reminder is
displayed 30 days before the service is due. The distance is rounded to the nearest 100 km and the
remaining time is rounded to full days.
Service alert
If a service or inspection is due soon, a service alert will appear the next time the ignition is switched
on.
The number of kilometres or amount of time shown correspond to the maximum number of
kilometres or maximum time that can still be driven before the next service.
Service event
In the event of a due service or a due inspection, a signal tone will be given when the ignition is
switched on and the spanner symbol will be displayed for several seconds on the instrument
cluster display. One of the following displays will also appear ⇒ Fig. 19 :
Inspection now!
Oil service now!
Oil service and inspection now!
Checking service schedules
You can access the current scheduled service information when the ignition is switched on, the
engine is not running, and the vehicle is stationary:
Accessing the service schedule in the Infotainment system.
Press the button or function button.
Press the Vehicle and function buttons ⇒ Infotainment system controls and displays .
Select the Service menu option to display the service information.
Vehicles with analogue instrument cluster.
Press and hold the button in the instrument cluster ⇒ Instrument cluster  until the text Service
appears in the display.
Release the button. The current scheduled service will be shown in the display.
Vehicles with digital instrument cluster.
Information on the scheduled service can be accessed only via the Service menu ⇒ Service menu .
Resetting the service interval display

If the service or the inspection was not performed by a Volkswagen dealership, the display can be
reset as follows:
Vehicles with analogue instrument cluster.
Switch off the ignition.
Press and hold the button in the instrument cluster ⇒ Instrument cluster .
Switch on the ignition again.
Release the button when one of the following messages appears on the instrument cluster
display: Reset oil service? or Reset inspection?.
Press the button on the instrument cluster ⇒ Instrument cluster  to confirm.
Vehicles with digital instrument cluster.
The service interval display can be reset only via the Service menu ⇒ Service menu .
Do not reset the service interval display between service intervals otherwise incorrect data will be
shown.
If the oil change service was manually reset, the service interval display then also changes to a fixed
service interval in vehicles with flexible oil change service.

The service message will disappear after a few seconds when the engine is running, or when the
button on the wiper lever or the button on the multifunction steering wheel is pressed
⇒ Operating the instrument cluster .

If the 12-volt vehicle battery was disconnected for long periods in vehicles with flexible service, the
system cannot calculate the time at which the next service is due. The information shown in the
service interval display may therefore be incorrect. In this case, please observe the maximum
permissible service intervals ⇒ Service .
Operating the instrument cluster
Introduction
This chapter contains information on the followingsubjects:
⇒ Operating using the wiper lever 
⇒ Operating using the multifunction steering wheel 
⇒ Button for driver assist systems 
Some menu options can be accessed only when the vehicle is stationary.

Depending on the vehicle equipment, the high-visibility waistcoat may be located in a stowage
compartment in the front door trim or in the stowage compartment on the front passenger side
⇒ Driver door , ⇒ Front passenger side .
The high-visibility waistcoat must comply with legal requirements.
Fire extinguisher
Depending on the equipment, a fire extinguisher may be located in a holder in the footwell under
the front passenger seat.
The fire extinguisher must meet legal requirements, be ready for use at all times and be checked on
a regular basis (see inspection seal on the fire extinguisher).

WARNING
In the event of a sudden driving or braking manoeuvre or accident, loose objects could be flung
though the vehicle and cause severe injuries.
Always secure the first-aid kit, warning triangle and fire extinguisher safely in the holders in the
vehicle.
Stow the high-visibility waistcoat in the stowage compartments so that it can be easily accessed.
Information call, breakdown call and emergency call service

Fig. 49 In the roof console: control for voice services.
With some equipment levels, a control may be installed in the roof console. Pressing the buttons ,
and ⇒ Fig. 49  enables you to access the following voice services: information call,
breakdown call and emergency call service.
The required connection is established by a factory-fitted control unit. A connection to a telephone
call centre will be established when you initiate one of the voice services.
Indicator lamp
The control is equipped with an indicator lamp ⇒ Fig. 49  (arrow). This displays the following
statuses:
Off: all voice services are deactivated.
Flashing red for approx. 20 seconds after the ignition is switched on: at least one voice service is
disabled.

The vehicle electronics system may be damaged if the trailer's power consumption is too high.
Never connect the trailer's electrical system directly to the electrical connections of the tail light
clusters or to other power sources. Use only suitable connectors to supply power to the trailer.

Towing a trailer places additional demands on the vehicle. Volkswagen recommends additional
services between the normal inspection intervals if the vehicle is used frequently for towing a trailer.
Fitting the removable ball head

Fig. 155 Overview: removable ball head.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Key to⇒ Fig. 155 
Protective cap 1)
Ball head
Retaining balls
Shank
Centring device
Release lever
Keys
Lock cap

⇒ .
1.4 bar (20 psi/140 kPa) and higher:
⇒ Useful information about wheels and tyres .
80 km/h (50 mph).


WARNING
Driving with a tyre that cannot be sealed is dangerous and can cause accidents and serious injuries.
bar (19 psi/130 kPa) or lower.

Maintenance
Service
Service work and digital service schedule
The vehicle data attached to the inside cover of this owner's manual help ensure that you can have
the correct Volkswagen Genuine Parts® installed in your vehicle whenever required. It also
determines which type of service applies to your vehicle.
The vehicle data sticker confirms when the vehicle was first registered or delivered, when the pre-
delivery inspection was carried out, and thus the date from which your vehicle is covered by our
warranty.
Storing the service operations performed (digital service schedule)
Each service record is stored by your Volkswagen dealership and qualified workshop in a central
system. This transparent documentation of the service history allows the service operations
performed to be reproduced at any time. Each time you have your vehicle serviced, Volkswagen
recommends asking for a printed service record, which contains all service work stored in the
system.
With every service, the printout of the previous service record is replaced by a current printout.
The digital service schedule is not available in some markets. In this case, your Volkswagen
dealership will inform you about the documentation process for service work.
Service work
The following information is documented in the digital service schedule by your Volkswagen
dealership or qualified workshop:

advisor will note these on the order.


The LongLife mobility guarantee is valid until the next inspection is due. Documentation takes place
at every due inspection.
The type and scope of service work may differ from vehicle to vehicle. Information on specific work
for your vehicle can be requested from a qualified workshop.

WARNING
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result in
breakdowns, accidents and serious injury.


NOTICE
Volkswagen is not responsible for any vehicle damage caused by inadequate service work or the lack
of part availability.

Regular servicing of your vehicle not only maintains its value, it also ensures that your vehicle
remains roadworthy and in working order. You should therefore have your vehicle serviced
according to the Volkswagen guidelines.
Fixed service or flexible service

Fig. 210 Vehicle data sticker with PR number for the relevant service (illustration).

The service events differ according to oil change service and inspection. The service interval display
in the display of the instrument cluster serves as a reminder for the due date of the next service
event.
Your vehicle will receive either the fixed service or flexible service for the oil change service,
depending on the vehicle equipment, the engine type and the operating conditions.
How do I know which type of service my vehicle needs?
⇒ Fig. 210  (arrow) ⇒ Technical data .

Service eventa) PR No. Service type Service interval
Oil change service QI1 Fixed Every 5,000 km or 1 yearb).
QI2 Every 7,500 km or 1 yearb).
QI3 Every 10,000 km or 1 yearb).
QI4 Every 15,000 km or 1 yearb).
QI6 Flexible According to service interval display.
Inspection According to service interval display.
Observe the information on engine oil specifications according to VW standards ⇒ Engine oil .
Features of the flexible service
With the flexible service, you only need to have an oil change service carried out if your vehicle
requires one. Individual operating conditions and personal driving style are taken into account in
order to determine this point in time. An important part of the flexible service is the use of LongLife
engine oil instead of conventional oil.
Observe the information on engine oil specifications according to VW standards ⇒ Engine oil .
If you do not wish to have the flexible service, you can opt for the fixed service instead. However, a
fixed service can affect your service costs. Your service advisor will be pleased to help.
Service interval display
Scheduled services at Volkswagen are displayed in the service interval display in the instrument
cluster ⇒ Service interval display  or in the Vehicle settings menu in the Infotainment system
⇒ Vehicle settings menu . This service interval display provides information on services that include
an oil change or inspection. When an individual service is due, additional work that is due can also be
carried out, e.g. changing brake fluid and spark plugs.
a) Information is stated for vehicles used under normal operating conditions.
b) Whichever comes first.

Scope of service
The scope of service includes all maintenance work that is necessary in order to keep your vehicle
roadworthy (depending on the operating conditions and vehicle equipment, e.g. engine, gearbox or
service fluids). The maintenance work is divided into inspection work and servicing work. You can
find out what work is required in detail for your vehicle:



Inspection work
Electrics
-volt vehicle battery: check and replace if necessary.




Engine/gearbox


tem: check.
-belt: check.



Running gear



heck.

heck.
Body









Servicing work
In addition to the inspection work (depending on the operating conditions and vehicle equipment,
e.g. engine, gearbox or service fluids), further servicing work must be performed on your vehicle.
The work is dependent on either time and/or mileage.

implant or any other medical device.
Customer information
Warranty and LongLife mobility guarantee
Volkswagen dealership warranty
Volkswagen dealerships guarantee that all vehicles purchased from them are free of faults.
Volkswagen dealerships provide a warranty that new Volkswagen vehicles are free of faults.
Details of warranty conditions and the warranty periods can be found in your sales contract.
Please ask your Volkswagen dealer for further information.
You are advised that natural wear and damage caused by abnormally rough or improper use, or
unauthorised modifications are not covered by this warranty.
If your vehicle breaks down, please contact your nearest available Volkswagen dealership.
Warranty for the paintwork and body
Volkswagen dealerships provide a warranty on the paintwork and body of all vehicles purchased
from them.
In addition to the warranty conditions for new Volkswagen vehicles (as detailed in the purchase
contract), the Volkswagen dealership guarantees that the body of any vehicles it sells will not be
affected by paint defects or corrosion perforation for a specified period:
-year warranty on paint defects and
e-year corrosion perforation warranty. Here, corrosion perforation refers to rust forming
on the inside (cavity) of the body and causing holes in the sheet metal.
If such damage occurs nevertheless, it will be repaired free of charge for parts and labour by any
Volkswagen dealership.
The warranty does not cover the following:

specifications.
perforation that is directly related to body repairs not being carried out according to
manufacturer specifications.
If the body is repaired or painted, your Volkswagen dealer will confirm your warranty against
corrosion perforation for the repaired section.
LongLife mobility guarantee
In many European markets, your new vehicle includes the comprehensive LongLife mobility
guarantee which will be renewed after every inspection.