Control VOLKSWAGEN TIGUAN 2017 Owner´s Manual

Notes on tow-starting and towing
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Tow rope, tow bar
It is easier and safer to tow a vehicle with a tow bar. Only use a tow rope if you do not have a tow
bar.
The tow rope should be slightly elastic to reduce the strain on both vehicles. It is advisable to use a
tow rope made of synthetic fibre or similarly elastic material.
Only attach the tow rope or tow bar to the specially provided towing eyes or to the towing bracket.
Vehicles with a factory-fitted towing bracket must only use tow bars that are specially designed
to fit a ball head ⇒ Trailer towing.
Tow-starting
Vehicles should not be tow-started wherever possible. Instead have the vehicle jump-started
⇒ Jump starting or collected by a recovery vehicle.
However, if the vehicle still has to be tow-started:
•Engage second or third gear.
•Keep the clutch pressed down.
•Switch on the ignition and the hazard warning lights.
•Once both vehicles are in motion, release the clutch.
•As soon as the engine starts, press the clutch and put the gear into neutral. This helps to
prevent driving into the towing vehicle.
When should your vehicle not be towed?
•The vehicle gearbox is damaged or does not contain any lubricant.
•The 12-volt vehicle battery is discharged. The steering system is still locked and the electronic
parking brake and electronic steering column lock, if applied, cannot be released.
•The distance to be towed is further than 50 km.
Never tow a vehicle that has no power supply.
•Never remove the vehicle key from the ignition or switch off the ignition using the
starter button during towing. This could cause the mechanical steering column lock
(steering lock) or the electronic steering column lock to engage suddenly. You will no
longer be able to steer the vehicle. This can lead to a loss of control of the vehicle,
accidents and serious injuries.
•If the power supply to the towed vehicle is disconnected, stop towing immediately and
seek expert assistance.
WARNING
If a vehicle is being towed, the vehicle handling and braking effect will change
significantly. Please note the following in order to reduce the risk of an accident or serious
injuries:
•Notes for the driver of the towed vehicle:
- You will need to depress the brake pedal more vigorously than normal as the
brake servo is not working. Always be careful not to drive into the vehicle that is
pulling your vehicle.
- You will need to turn the steering wheel more vigorously as the power-assisted
steering function is not working.
•Notes for the driver of the towing vehicle
- Accelerate carefully and gently.
- Avoid sudden braking and driving manoeuvres.
- Brake earlier than normal by pressing lightly on the brake pedal.
WARNING
•Remove and install the cover and the towing eye carefully so as to avoid damage to the
vehicle, e.g. the paintwork.
•Unburnt fuel can enter the catalytic converter and damage it while the vehicle is being
towed.
NOTICE

Park the vehicle on a level and stable surface.
Depress and hold the brake pedal until you have switched off the ignition.
Switch on the electronic parking brake Electronic parking brake.
Select the neutral position Manual gearbox: selecting a gear or move the selector lever to
position P DSG® dual clutch gearbox.
Switch off the ignition and remove the vehicle key from the ignition lock Starting and
stopping the engine.
Service fluids leaks are harmful to the environment. So you should regularly check the
ground underneath your vehicle. If there are spots of oil or other service fluids on the ground, the
vehicle should be inspected by a qualified workshop. Any spilt service fluids must be disposed of
properly.
Preparing the vehicle for working in the engine compartment
Checklist
The following steps should always be carried out in the specified order before working in
the engine compartment ⇒:
There are rotating components in the engine compartment that can cause serious injury.
•Never place your hand near these components or in the radiator fan. Touching the
rotary blades can result in serious injuries. The fan is temperature-controlled and can
start automatically, even if the ignition has been switched off and the vehicle key has
been removed from the ignition lock.
•If any work has to be performed when the engine is started or with the engine running,
there is an additional, potentially fatal, safety risk from the rotating parts, such as the
poly V-belts, alternator, radiator fan etc., and from the high-voltage ignition system.
Always be particularly careful.
- Always ensure that no body parts, jewellery, ties, loose items of clothing or long
hair can be caught up in rotating engine components. Before starting work,
remove any jewellery and ties, tie up long hair and pull clothes in tightly to avoid
them getting caught in the engine compartment.
- Always take due care and attention when depressing the accelerator. The vehicle
could move, even if the electronic parking brake is applied.
•Always ensure you have not left any objects, such as cleaning cloths and tools, in the
engine compartment. Any forgotten items can cause malfunctions, engine damage and
fires.
WARNING
Additional insulating materials such as covers in the engine compartment could disrupt
the operation of the engine, start fires and lead to severe injuries.
•Never cover the engine with any insulating materials.
WARNING
Service fluids and some materials in the engine compartment are highly flammable and
can cause fires and serious injuries!
•Never smoke in the vicinity of the engine compartment.
•Never work near naked flames or sparks.
•Never spill fluids onto the engine. They could ignite on hot engine components and
hence cause injuries.
•Please note the following when carrying out any work on the fuel system or the
electrical system:
- Always disconnect the 12-volt vehicle battery. Ensure that the vehicle is
unlocked when the 12-volt vehicle battery is disconnected as otherwise the anti-
theft alarm will be activated.
- Never work in the direct proximity of heating systems, water heaters or any other
open flames.
•Always have a fully functional and tested fire extinguisher to hand.
WARNING
When topping up or changing service fluids, ensure that you pour the correct service
fluids into the correct openings. The use of incorrect service fluids could result in serious
malfunctions and engine damage.
NOTICE

Allow the engine to cool sufficiently.
Children and other people should be kept well away from the engine compartment.
Ensure that the vehicle cannot roll away unexpectedly.
Opening and closing the bonnet
Fig. 223 In the footwell on the driver's side: release lever for the bonnet.
Fig. 224 Above the radiator grille: bonnet control lever.
Opening the bonnet
•Ensure that the wiper arms are positioned on the windscreen before opening the bonnet ⇒.
•Open the driver door and pull the release lever in the direction of the arrow ⇒ Fig. 223. The
bonnet is released from its lock by a spring mechanism ⇒.
•Lift the bonnet at the opening lever ⇒ Fig. 224 (arrow) and open fully. The bonnet is held in the
open position by the gas strut.
Closing the bonnet
•To close the bonnet, pull it down to overcome the gas strut pressure ⇒.
•Let the bonnet drop into the catches from a height of about 30 cm – do not press it down!
If the bonnet has not closed properly, lift it and then close it again.
The bonnet sits flush with the body parts around it when it is closed properly. The bonnet is no
longer highlighted in the instrument cluster display ⇒ Display or the display goes out.
Ignoring any of the items on this important safety checklist can lead to severe injuries.
•Always follow the instructions in the checklist and observe the general safety
procedures.
WARNING

Driving on unpaved roads for long periods, or a sporty driving style, can temporarily
deactivate the Tyre Pressure Loss Indicator. The indicator lamp shows the malfunction, but
disappears if the road conditions or driving style change.
Troubleshooting for the Tyre Pressure Monitoring System
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit up
•Do not drive on!
•Check all wheels for exterior damage or foreign bodies that have entered the tyres.
•Check the tyre pressure for all tyres ⇒ Tyre pressure.
•Change the wheel or drive at a low speed to the nearest qualified workshop.
•Check and adjust the tyre pressure for all tyres ⇒ Tyre pressure.
•Change the wheel or drive at a low speed to the nearest qualified workshop.
•Avoid long journeys and high speeds as long as the warning is displayed.
•Check ⇒ Tyre pressure and adjust the tyre pressure for all tyres.
Flashes
•Switch off or avoid any disruptive sources, e.g. two-way radios, remote controls or children's
toys.
•Switch the ignition off and then back on again. If the problem persists, seek expert assistance.
Differing tyre pressures or tyre pressures that are too low can cause tyre damage, tyre
failure, loss of vehicle control, accidents, serious injury and death.
•If the indicator lamp lights up, stop the vehicle as soon as possible and check all
the tyres ⇒ Useful information about wheels and tyres.
•Different tyre pressures or tyre pressures that are too low can increase wear on the
tyres, reduce vehicle stability and increase the braking distance.
•Differing tyre pressures or tyre pressures that are too low can cause sudden tyre
failure and lead to a tyre bursting and the loss of control over the vehicle.
•The driver is responsible for the correct tyre pressure of all tyres on the vehicle. The
recommended tyre pressure can be found on a sticker ⇒ Tyre pressure.
•The tyre monitoring system cannot function correctly until all cold tyres have the
correct tyre pressure.
•The pressure in all tyres must always be appropriate to the vehicle load ⇒ Tyre 
pressure.
•Always inflate all tyres to the correct tyre pressure before every journey ⇒ Tyre 
pressure.
•If the vehicle is driven with insufficient tyre pressure, this results in greater tyre flexing.
This could warm up the tyre to such an extent that the tread may separate and the tyre
could burst. This could cause the driver to lose control of the vehicle.
•High speeds and overloading of the vehicle may cause the tyres to heat up to such an
extent that the tyre bursts, leading you to lose control of the vehicle.
•If the tyre pressure is too low or too high, the tyres will wear prematurely and the
vehicle will not handle well.
•If the tyre is not flat and it is not necessary to change the wheel immediately, drive at
low speed to the nearest qualified workshop and check and correct the tyre pressure
⇒ Useful information about wheels and tyres.
WARNING

Useful information about wheels and tyres
Introduction
This chapter contains information on the followingsubjects:
⇒ Handling wheels and tyres
⇒ Wheel rims and wheel bolts
⇒ Tyre pressure
⇒ Tread depth and wear indicators
⇒ Tyre damage
⇒ Spare wheel or temporary spare wheel
⇒ Tyre lettering and tyre type
⇒ Maximum load and speed range for tyres
⇒ Winter tyres
⇒ Snow chains
The tyres are the most used and most underestimated parts of a vehicle. Tyres are very important
as the narrow tyre surfaces are the only contact between the vehicle and the road.
The service life of tyres is dependent on tyre pressure, driving style, handling and correct fitting.
Differing tyre pressures or tyre pressures that are too low can cause tyre damage, tyre
failure, loss of vehicle control, accidents, serious injury and death.
•If the indicator lamp lights up, stop the vehicle as soon as possible and check all
the tyres ⇒ Useful information about wheels and tyres.
•Different tyre pressures or tyre pressures that are too low can increase wear on the
tyres, reduce vehicle stability and increase the braking distance.
•Differing tyre pressures or tyre pressures that are too low can cause sudden tyre
failure and lead to a tyre bursting and the loss of control over the vehicle.
•The driver is responsible for the correct tyre pressure of all tyres on the vehicle. The
recommended tyre pressure can be found on a sticker ⇒ Tyre pressure.
•The tyre monitoring system cannot function correctly until all cold tyres have the
correct tyre pressure.
•The pressure in all tyres must always be appropriate to the vehicle load ⇒ Tyre 
pressure.
•Always inflate all tyres to the correct tyre pressure before every journey ⇒ Tyre 
pressure.
•If the vehicle is driven with insufficient tyre pressure, this results in greater tyre flexing.
This could warm up the tyre to such an extent that the tread may separate and the tyre
could burst. This could cause the driver to lose control of the vehicle.
•High speeds and overloading of the vehicle may cause the tyres to heat up to such an
extent that the tyre bursts, leading you to lose control of the vehicle.
•If the tyre pressure is too low or too high, the tyres will wear prematurely and the
vehicle will not handle well.
•If the tyre is not flat and it is not necessary to change the wheel immediately, drive at
low speed to the nearest qualified workshop and check and correct the tyre pressure
⇒ Tyre pressure.
WARNING

Handling wheels and tyres
Fig. 235 Diagram showing how to swap wheels.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The wheels and tyres approved by Volkswagen have been carefully selected.
Rotating wheels front to rear
Regularly rotating the wheels as shown in the illustration ⇒ Fig. 235 is recommended to help
ensure that tyres wear evenly. All the tyres will then last for about the same time.
Volkswagen recommends having the wheels changed by a qualified workshop.
Avoiding damage to the rims and tyres
•Always drive over kerbs slowly and at a right angle.
•Check the tyre pressure regularly.
•Never exceed the top speed and load permitted for the tyres that are fitted ⇒ Tyre lettering and 
tyre type.
•Damaged or worn tyres must be replaced immediately ⇒ Tyre damage.
•Protect the wheels from contact with corrosive substances, including oils, lubricants, fuel and
brake fluid ⇒.
•Replace missing dust caps immediately.
Tyres that are older than 6 years
Tyres age through physical and chemical processes that can impair their function. Tyres that have
been stored unused for an extended period of time age quicker than tyres that are used all the time.
New tyres or tyres which are old, worn down or damaged cannot provide full levels of
vehicle control and braking power.
•Incorrect handling of wheels and tyres can reduce vehicle safety and cause accidents
and serious injuries.
•All four wheels must be fitted with radial tyres of the same type, size (rolling
circumference) and the same tread.
•New tyres will have to be run in as they will initially have reduced grip and braking
effect. Drive particularly carefully for the first 600 km in order to prevent accidents and
serious injury.
•Check tyre pressures regularly when the tyres are cold, and always keep to the
specified value. If the tyre pressure is too low, it is possible that the tyre temperature
will increase to such an extent when driving that the tread peels off and the tyre bursts.
•Never drive with worn tyres or tyres that are damaged (cuts, cracks or blisters). Driving
with tyres in this condition can result in blown tyres, accidents and serious injuries.
Worn or damaged tyres must be replaced as soon as possible.
•Never exceed the top speed and load permitted for the fitted tyres.
•The effectiveness of the driver assist systems and brake support systems depends on
the tyre grip.
•If you notice unusual vibrations or if the vehicle pulls to one side when driving, stop
the car immediately and check the wheels and tyres for damage.
•In order to reduce the risk of losing control of the vehicle, and the risk of accident and
serious injury, never loosen the bolts on wheel rims with bolted on wheel rim rings.
•Do not use wheels or tyres if you do not know their history. Used wheels and tyres
could be damaged, even if the damage is not visible.
•Even if they have not been used, old tyres can suddenly lose pressure or burst,
especially at high speeds, and thus cause accidents and serious injuries. Avoid using
tyres that are more than six years old. If you have no alternative, drive slowly and with
extra care at all times.
WARNING

•Always check the tyre pressure when the tyres are cold. The specified tyre pressure applies to
cold tyres. Tyre pressure is always higher in warm tyres than it is in cold tyres. For this reason,
never reduce the pressure in warm tyres to adjust the tyre pressure.
•Always adjust the tyre pressure to the load level ⇒ Fig. 236④.
•After adjusting the tyre pressures, always screw the caps onto the valves and observe the
information on the tyre monitoring system ⇒ Tyre monitoring systems.
•Always use the tyre pressure specified on the sticker. Never exceed the maximum tyre pressure
which is given on the sidewall of the tyre
Underinflated tyres will result in increased fuel consumption.
Tread depth and wear indicators
Fig. 238 Tyre tread: wear indicators.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Tread depth
In most countries, the minimum tread depth required by law is 1.6 mm (measured in the tread
grooves next to the tread wear indicators); note any country-specific regulations. The tyres should
have the same tread depth, at the minimum on each axle ⇒.
Observe any country-specific legal requirements relating to the permissible minimum tread depths
for winter and all-year tyres ⇒ Winter tyres.
Tread wear indicator in tyres
The tread wear indicators show if a tyre is worn down. The tyre must be replaced at the latest when
the tread depth is just down to the tread wear indicator.
The bottom of the tyre tread has 1.6 mm high tread wear indicators ⇒ Fig. 238. Markings on the
tyre sidewall indicate the position of the tread wear indicators ⇒ Fig. 238.
Incorrect tyre pressure may cause the tyre to suddenly lose pressure or burst while the
vehicle is in motion. This can cause serious accidents and fatal injuries.
•If the tyre pressure is too low, it is possible that the tyre temperature will increase to
such an extent when driving that the tread peels off and the tyre bursts.
•Fast speeds or overloading of the vehicle can cause overheating, sudden tyre damage
including tyre bursts and ripping of the tread surface and thus to a loss of control of
the vehicle.
•If the tyre pressure is too low, the tyres will wear prematurely and the car will not
handle well.
•Check tyre pressures regularly, at least once a month, and before every long journey.
•All tyres must have the correct tyre pressure to suit the vehicle load.
•Never reduce excess pressure when the tyres are warm.
WARNING
•When attaching the tyre pressure gauge, ensure that you do not position it at an angle
to the valve stem. This can damage the tyre valve.
•Always make sure the valve caps are completely screwed on while driving.
NOTICE

Tyre damage
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Damage to tyres and wheel rims is often hidden ⇒.
•If you suspect that a wheel is damaged, stop the vehicle as soon as it is safe to do so.
•Check the tyres and rims for damage.
•If a tyre is damaged, do not drive on. Seek expert assistance.
•If there is no visible damage, drive slowly and cautiously to the next qualified workshop in order
to have the vehicle checked.
Foreign bodies in the tyre
•Leave the foreign body in the tyre if it has entered the inner tyre. Foreign bodies that are stuck
between the tyre tread blocks can be removed.
•Replace the damaged wheel ⇒ Changing a wheel or seal the tyre with the breakdown set and
inflate it ⇒ Breakdown set. Seek professional assistance for this if necessary.
•Check and adjust the tyre pressure.
•Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Tyre wear
Fast cornering, heavy acceleration and hard braking all increase tyre wear.
Wheel imbalance may develop when the vehicle is driven; you will notice this by nervous steering
response. Unbalanced wheels will affect the level of tyre wear. In this case the wheels should be
balanced again.
Incorrect wheel alignment causes excessive tyre wear, impairing the safety of the vehicle. The
wheel alignment should be checked by a qualified workshop if tyres show excessive wear.
Spare wheel or temporary spare wheel
Fig. 239 In the luggage compartment: handwheel for securing the spare wheel.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Worn tyres are a safety risk and can lead to a loss of control of the vehicle and cause
serious injury.
•Tyres must be replaced at the latest when the tread is worn down to the tread wear
indicators.
•Worn tyres have considerably less grip, particularly on wet roads, which can cause the
vehicle to glide along the road surface (aquaplaning).
•Worn tyres reduce the possibility of controlling the vehicle well in normal and difficult
driving situations and increase braking distance and the risk of skidding.
WARNING
If you notice unusual vibration or the car pulling to one side while the vehicle is in motion,
this may indicate that one of the tyres is damaged.
•Reduce speed immediately and park the vehicle without obstructing traffic.
•Check the tyres and rims for damage.
•Never drive on if wheels or tyres are damaged. Seek expert assistance instead.
•If there is no visible damage, drive slowly and cautiously to the next qualified
workshop in order to have the vehicle checked.
WARNING

Removing the spare wheel
•Open the boot lid.
•Raise or fold forward the luggage compartment floor ⇒ Boot lid.
•Pull the wedge of the locating element ⇒ Fig. 239① upwards and out.
•Unscrew the handwheel in the middle of the spare wheel ② anticlockwise fully and remove the
spare wheel.
Storing the removed wheel
•Open the boot lid and raise the luggage compartment floor or fold it forwards.
•Place the removed wheel into the spare wheel well with the rim facing downwards so that the
central hole in the rim positioned exactly above the threaded pin.
•Screw the handwheel ⇒ Fig. 239② clockwise onto the threaded pin until the replaced wheel is
firmly secured.
•Insert the locating element wedge ① into the slot of the threaded pin so that the handwheel can
no longer be turned.
If the spare wheel tyre is not the same as the tyres that are mounted on
the vehicle
If the spare wheel tyre differs from the other tyres on the vehicle, the spare wheel must be used
only in the event of a tyre failure and for a short time ⇒.
Follow these guidelines:
•Do not drive faster than 80 km/h (50 mph).
•Avoid full acceleration, sudden braking and fast driving through bends in the road.
•Do not use snow chains on the temporary spare wheel ⇒ Snow chains.
•The tyre pressure must be checked as soon as possible after fitting the spare wheel or
temporary spare wheel ⇒ Tyre pressure.
Tyre lettering and tyre type
Incorrect use of the spare wheel or temporary spare wheel can lead to a loss of control of
the vehicle, to collisions or other accidents and cause serious injuries.
•Never use a spare wheel or temporary spare wheel if it is damaged or worn down to the
tread wear indicators.
•Some vehicles may be equipped with a temporary spare wheel instead of a spare
wheel. The temporary spare wheel can be recognised by a sticker and the text 80 km/h
or 50 mph. This is the maximum speed at which you are permitted to drive with this
tyre. The sticker must remain in place throughout the wheel's service life.
•Never drive faster than 80 km/h (50 mph). Do not accelerate quickly, brake suddenly or
drive at high speed through bends.
•Never drive further than 200 km with a temporary spare wheel if it is fitted to the drive
axle.
•The temporary spare wheel should be exchanged for a normal wheel as soon as
possible. The temporary spare wheel is designed for a short period of use only.
•The temporary spare wheel must always be secured firmly with the wheel bolts
supplied by the factory.
•Never drive using more than one spare wheel that is a different size than the original
tyres.
•After fitting the temporary spare wheel, the tyre pressure must be checked as soon as
possible ⇒ Tyre pressure.
•Snow chains must not be used on the temporary spare wheel.
•Do not fit a temporary spare wheel to the rear axle when towing a trailer ⇒.
WARNING
The spare wheel is not fitted with a tyre pressure sensor. If the spare wheel is used with
tyre pressure sensor, the tyre monitoring system indicator lamp will flash in the instrument
cluster display after approximately ten minutes ⇒ Tyre monitoring systems.
NOTICE

Fig. 240 International tyre lettering.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
⇒ Fig. 240Tyre lettering
(example)
Meaning
①Product nameIndividual tyre lettering from manufacturer.
②DOT
The tyre complies with the legal requirements of the USA
Department of Transportation, responsible for tyre safety
standards.
③JHCO CHWS 2213
Tyre identification number ( – may be only on the
inner side of the wheel) and date of manufacture:
JHCO
CHWS
Identifier of producing plant and
specifications of the tyre manufacturer on
size and characteristics.
2213Manufacture date: 22nd week in 2013.
Information for the end user concerning comparative values for specified basic tyres
(standardised test procedure) ⇒ Customer information:
④TREADWEAR 280
Relative life expectancy for the tyre, with reference to a
US-specific standard test. Tyres with the specification 280
are used up at a rate of 2.8 times more slowly than
standard tyres which have a treadwear value of 100. The
performance of tyres is determined by how they are used
and can notably deviate from norm values due to driving
style, maintenance, road surface and climatic conditions.
⑤TRACTION AA
Wet braking response of the tyre (AA, A, B or C). This is
tested under controlled conditions on certified testing
routes. Tyres marked C have a low traction performance.
The traction value assigned to the tyres is based on linear
traction tests and does not include acceleration and
lateral stability or aquaplaning and traction under
maximum load.
⑥TEMPERATURE A
Temperature stability of the tyre at higher test speeds (A,
B or C). A and B tyres exceed legal requirements. The
temperature evaluation is based on tyres with correct
pressure and does not allow for excess pressure.
Excessive speed, incorrect pressure or excess pressure
can cause heat build-up or tyre damage. This applies to
one or a combination of these factors.
⑦88 HLoad index ⇒ Tyre load and speed index ⇒ Speed 
index.
⑧
Rotation and arrowDenotes direction of rotation of the tyres ⇒ Tyres with 
directional tread pattern.
OR: outsideDenotes outside of tyres ⇒ Asymmetrical tyres.
⑨
MAX INFLATION
350 kPa (51 psi /
3.51 bar)
US limitation for the maximum air pressure.
⑩M+S or M/S or
Denotes winter tyres (mud and snow tyres) ⇒ Winter 
tyres. Studded snow tyres are labelled with an E after the
S.
⑪TWIIndicates the position of the tread wear indicator ⇒ Tread 
depth and wear indicators.
⑫Brand name, logoManufacturer.
⑬Made in GermanyCountry of manufacture.
⑭Country-specific denotation for China (China Compulsory
Certification).
⑮ 023Country-specific denotation for Brazil.
⑯E4 e4 0200477-bCertification of conformity with international regulations.
The next number is the code number of the country that
granted approval. Approved tyres which comply with ECE
regulations are denoted with E, tyres which comply with
a)