fuel VOLKSWAGEN TIGUAN 2020 Owners Manual

Headlight washer system ⇒ Wiper functions
Behind a cover: mounting for towing eye ⇒ Tow-starting or towing
Sensors for assist systems ⇒ Caring for and cleaning the vehicle exterior
Lights in the bumper ⇒ Lights⇒ Changing bulbs
Side view
Fig. 3 Side view of the vehicle.
Key to ⇒ Fig. 3:
Roof aerial ⇒ Radio reception and aerials
Tank flap ⇒ Fuel and emission control
Roof railing ⇒ Roof carrier
Door release lever ⇒ Doors
Exterior mirrors ⇒ Exterior mirrors
- With display of lane change system (Side Assistyf ⇒ Lane change system (Side Assistyf 
incl. Rear Traffic Alert
- With camera for Area View ⇒ Area View
Lifting points ⇒ Changing a wheel
Rear view
Fig. 4 Rear view of the vehicle.
Key to ⇒ Fig. 4:
High-mounted brake light

Depending on the vehicle equipment level, symbols may be displayed in the instrument cluster
instead of warning lamps.
Some warning and indicator lamps are not available in all markets.
For details on indicator lamps which light up in the light switch, see Chapter Lights ⇒ Lights.
SymbolMeaning
Central warning lamp. Observe the additional information on the
instrument cluster display.
Do not drive on!
The electronic parking brake is switched on ⇒ Electronic parking 
brake.
Do not drive on!
Brake fluid level too low or fault in the brake system ⇒ Brake fluid.
Do not drive on!
Coolant level too low ⇒ Engine coolant, engine coolant temperature
too high or fault in the cooling system ⇒ Coolant temperature display.
Do not drive on!
Engine oil pressure too low ⇒ Engine oil.
Flashing: Do not drive on! Fault in the electronic steering column
lock ⇒ Steering.
Lit up: electromechanical steering has failed ⇒ Steering.
Driver or front passenger seat belt not fastened ⇒ Seat belts.
OR: there are objects on the front passenger seat ⇒ Seat belts.
Brake or take evasive action.
Collision warning from area monitoring system (Front Assistyf ⇒ Area 
monitoring system (Front Assistyf.
OR: collision warning from Pedestrian Monitoring ⇒ Pedestrian 
Monitoring.
Depress the brake pedal. ⇒ DSG dual clutch gearbox, ⇒ Adaptive 
Cruise Control (ACCyf.
Fault in the alternator ⇒ 12-volt vehicle battery.
Front brake pads worn. Go to a qualified workshop immediately. All
brake pads should be checked and renewed as necessary
⇒ Information on the brakes.
Central warning lamp. Observe the additional information on the
instrument cluster display.
Electronic Stability Control (ESCyf ⇒ Brake support systems.
Traction control system (TCSyf ⇒ Brake support systems.
OR: off-road driving profile active ⇒ Driving profile selection and 
4MOTION Active Control.
Anti-lock brake system faulty or not functioning ⇒ Brake support 
systems.
Electronic parking brake fault ⇒ Electronic parking brake.
Rear fog light switched on ⇒ Lights.
Partial or complete failure of the vehicle lighting, excluding cornering
light ⇒ Changing bulbs.
Lit up: there is a fault that affects the exhaust emissions
⇒ Troubleshooting.
Flashing: misfiring, which damages the catalytic converter
⇒ Troubleshooting.
Engine management system fault (Electronic Power Controlyf
⇒ Troubleshooting.
Engine speed limited (protection against overheatingyf
⇒ Troubleshooting.
Lit up: electromechanical steering reduced
OR: the 12-volt battery has been disconnected and reconnected
⇒ Steering.
Flashing: steering column is wound-up or is not unlocked/locked
⇒ Steering.
Lit up: tyre pressure too low ⇒ Tyre monitoring systems.
Flashing: fault in tyre monitoring system ⇒ Tyre monitoring systems.
Fault in the rain/light sensor ⇒ Wipers.
Fault in wipers ⇒ Wipers.
Washer fluid level too low ⇒ Wipers.
Fuel tank almost empty ⇒ Fuel gauge.
Lit up: engine oil level too low ⇒ Engine oil.
Flashing: engine oil system fault ⇒ Engine oil.
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SymbolMeaning
When displayed in grey: Off-road driving profile not active. System
switched on, but not regulating ⇒ Driving profile selection and 
4MOTION Active Control.
Additional displays: diesel vehicles
SymbolMeaning
The engine cannot be restarted! AdBlue fill level is too low
⇒ Emission control with AdBlue.
The engine cannot be restarted! Fault in the selective catalytic
reduction system ⇒ Emission control with AdBlue.
Water in fuel in vehicles with a diesel engine ⇒ Fuel gauge.
Lit up: diesel engine is preheating before starting ⇒ Starting and 
stopping the engine.
Flashing: fault in engine management system (diesel engineyf
⇒ Troubleshooting.
Diesel particulate filter has become saturated with soot
⇒ Troubleshooting.
AdBlue level is low ⇒ Emission control with AdBlue.
Selective catalytic reduction system faulty or not refilled using norm-
standard AdBlue⇒ Emission control with AdBlue.
Instrument cluster
Introduction
This chapter contains information on the followingsubjects:
⇒ Analogue instrument cluster
⇒ Digital instrument cluster (Active Info Displayyf
⇒ Head-up Display
⇒ Displays
⇒ Instrument cluster menus
⇒ Driving data display (multifunction displayyf
⇒ Warning and information messages
⇒ Driver Alert System (recommendation for rest breaksyf
⇒ Dynamic Road Sign Display (Sign Assistyf
⇒ Time
⇒ Fuel gauge
⇒ Coolant temperature display
⇒ Service interval display
The vehicle is equipped either with an analogue or a digital instrument cluster (Active Info Displayyf.
When you start the engine after the 12-volt battery has been totally discharged or changed, you
may find that system settings (time, date, personal convenience settings and programmingyfKDYH
been changed or deleted. Check and correct the settings as necessary once the 12-volt vehicle
battery has been sufficiently charged.
Analogue instrument cluster
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Failure to observe illuminated warning lamps and text messages can lead to your vehicle
breaking down in traffic, and can cause accidents and serious injury.
•Never ignore any illuminated warning lamps or text messages.
•Stop the vehicle as soon as possible and when safe to do so.
WARNING
Accidents and injuries can occur if the driver is distracted.
•Never press the buttons on the instrument cluster while the vehicle is in motion.
•Any settings for the instrument cluster display and displays in the Infotainment system
should be made only when the vehicle is stationary in order to reduce the risk of
accidents and serious injuries.
WARNING

Fig. 14 Dash panel: analogue instrument cluster.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Descriptions of the instruments ⇒ Fig. 14:
Rev counter (running engine speed in revolutions x 1,000 per minuteyf.The start of the red
zone on the dial indicates the maximum engine speed that may be used in each gear when the
engine is warm and after it has been run in properly. You should change up a gear or move the
selector lever to D/S (or lift your foot off the acceleratoryfEHIRUHWKHQHHGOHUHDFKHVWKHUHG]RQH
⇒.
Coolant temperature display⇒ Coolant temperature display.
Displays⇒ Displays.
Reset, set and display button⇒ Displays.
Speedometer
Fuel gauge⇒ Fuel gauge.
Changing up a gear early will help to save fuel and reduce engine noise.
Digital instrument cluster (Active Info Displayyf
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The "Active Info Display" is a digital
instrument cluster with high-resolution
TFT colour display. To complement the
standard dials such as the rev counter
and speedometer, users can choose
from various "information profiles" to
view additional data.
Fig. 15 Dash panel: Active Info Display.
Descriptions of the instruments ⇒ Fig. 15:
Rev counter (running engine speed in revolutions x 1,000 per minuteyf.The start of the red
zone on the dial indicates the maximum engine speed that may be used in each gear when the
engine is warm and after it has been run in properly. You should change up a gear or move the
selector lever to D/S (or lift your foot off the acceleratoryfEHIRUHWKHQHHGOHUHDFKHVWKHUHG]RQH
⇒.
Data as selected via an information profile. Precisely what data is shown depends on
which information profile has been selected. The example above shows the Classic profile with
no additional information shown.
Displays⇒ Displays.
Reset, set and display button⇒ Displays.
Speedometer
Digital speed display.
•When the engine is cold, avoid high engine speeds, driving at full throttle and
overloading the engine.
•The needle on the rev counter should only briefly point into the red area, as engine
damage may otherwise be incurred.
NOTICE

Fuel gauge⇒ Fuel gauge.
Coolant temperature display ⇒ Coolant temperature display.
Current gear / selector lever position⇒ Manual gearbox: selecting a gear or ⇒ DSG
dual clutch gearbox.
Information profiles
To select a specific information profile, go to the Views menu option in the display of the instrument
cluster ⇒ Instrument cluster menus. The Active Info Display shows additional information in the
centre of the dials ⇒ Fig. 15â‘¡ depending on the information profile you have selected. The
following information profiles are available:
•Classic. No additional information shown.
•Consumption and range. Current consumption is shown graphically and average consumption
is shown digitally in the rev counter. The remaining range is shown digitally in the speedometer.
•Efficiency. Average consumption is shown digitally and current consumption is shown
graphically in the rev counter. In the speedometer, the symbol is shown if the current
driving style is fuel-efficient, and a graphic display helps the driver save fuel.
•Navigation. If route guidance is active: the remaining distance to the set destination and an
estimated time of arrival are shown in the rev counter, and arrows to aid navigation are shown
in the speedometer. If route guidance is inactive: the current altitude is shown in the rev
counter, and a compass is shown in the speedometer.
•Driver assistance. Graphic representation of various driver assist systems, or digital display of
the driving time in the rev counter. The speedometer meanwhile shows arrow navigation or a
compass.
•Off-road. Digital display of the steering angle and compass display in the speedometer. With
active Hill Descent Control: graphic display of the Hill Descent Control with speed display in the
speedometer.
Navigation map in the Active Info Display
With some vehicle equipment levels, the Active Info Display is able to display a detailed map. To
display this map, select the Navigation menu item in the instrument cluster ⇒ Instrument cluster 
menus.
The map can be shown in either of two sizes. If the larger version is selected, the Active Info
Display dials will be smaller. To select the preferred map size:
•Press the button on the multifunction steering wheel ⇒ Instrument cluster menus to
switch between map sizes as required.
•OR: press the or arrow button on the multifunction steering wheel to select the
required map size. A frame appears around the selected option.
•Confirm the selection by pressing the button on the multifunction steering wheel.
Depending on the equipment level, navigation is shown on two displays or only one. The navigation
map be displayed on the Active Info Display and Infotainment system or only on the Infotainment
system display. In the latter case, only navigation arrows are shown on the Active Info Display.
Changing up a gear early will help to save fuel and reduce engine noise.
Head-up Display
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The Head-up Display projects selected
information or warning messages from
the assistance systems or the
Infotainment system into the driver's
field of vision.
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•When the engine is cold, avoid high engine speeds, driving at full throttle and
overloading the engine.
•The needle on the rev counter should only briefly point into the red area, as engine
damage may otherwise be incurred.
NOTICE

Economical mode
While driving, the instrument cluster will show whether the vehicle is in a fuel-efficient mode ,
e.g. due to active cylinder management (ACTyf ⇒ Driving economically or coasting of the
automatic gearbox ⇒ DSG dual clutch gearbox.
Engine code
Press and hold the button in the instrument cluster (for approximately 15 secondsyfWRVKRZ
the vehicle's engine code (ECyfLQWKHGLVSOD\7KHLJQLWLRQPXVWEHVZLWFKHGRQEXWWKHHQJLQHPXVW
not be running ⇒ Analogue instrument cluster or ⇒ Digital instrument cluster (Active Info Displayyf.
Trailer drawbar load display
If the vehicle drives with a trailer attached (depends on equipment and not available in all marketsyf
the drawbar load and the trailer weight can be shown in the instrument cluster display.
Different instrument clusters are available, which means that the versions and displays may
vary. In displays without warning or information texts, faults are indicated exclusively by indicator
lamps.
Some displays in the instrument cluster may be overridden by sudden alerts, e.g. incoming
telephone calls.
Depending on the vehicle equipment level, some settings and displays may also appear in
the Infotainment system.
If several warning reports are detected, the symbols will appear for several seconds, one
after another. The symbols will continue to appear until the faults are rectified.
If warning messages about malfunctions are displayed when the ignition is switched on, it
may not be possible to adjust some settings as described, or the information display may appear
differently. If this is the case, take the vehicle to a qualified workshop to have the malfunction
rectified.
Instrument cluster menus
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The range of content and layout of the menus and displays depend on the vehicle electronics and
the level of vehicle equipment.
Qualified workshops can programme and modify other functions depending on the vehicle
equipment level. Volkswagen recommends using a Volkswagen dealership for this purpose.
Some menu options can only be opened when the vehicle is stationary.
â—¾Driving data⇒ Driving data display (multifunction displayyf
â—¾Assist systems
â—¾Lane Assist on/off ⇒ Lane keeping system (Lane Assistyf
â—¾Front Assist on/off ⇒ Area monitoring system (Front Assistyf
â—¾Pedestrian Monitoring on/off ⇒ Pedestrian Monitoring
â—¾Lane change system on/off ⇒ Lane change system (Side AssistyfLQFO5HDU7UDIILF$OHUt
â—¾Rear Traffic Alert on/off ⇒ Lane change system (Side AssistyfLQFO5HDU7UDIILF$OHUt
â—¾ACC (display onlyyf ⇒ Adaptive Cruise Control (ACCyf
â—¾Views⇒ Instrument cluster
â—¾Navigation⇒BookletInfotainment system,
â—¾Audio⇒BookletInfotainment system,
â—¾Telephone⇒BookletInfotainment system,
â—¾Vehicle status⇒ Warning and information messages
â—¾Lap timer⇒ Lap timer
â—¾Personalisation (user selectionyf⇒ Personalisation
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Streets and bridges can be iced over at outside temperatures above freezing point.
•The snowflake symbol indicates that there is a risk of black ice.
•There may be black ice on the roads even when outside temperatures are above +4 °C
(+39 °FyfHYHQZKHQQRVQRZIODNHV\PEROLVGLVSOD\HG.
•You should never rely solely on the outside temperature display!
WARNING
1yf

Only in vehicles with an Active Info Display.
Driving data display (multifunction displayyf
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The driving data display (multifunction displayyfVKRZVGLIIHUHQWGULYLQJDQGFRQVXPSWLRQYDOXHVDQG
has three memories.
Switching between displays
•Vehicles without a multifunction steering wheel: press the rocker switch on the wiper
lever ⇒ Operating using the wiper lever.
•Vehicles with a multifunction steering wheel: press the or button ⇒ Operating 
using the multifunction steering wheel.
Switching between recorders
Press the button on the wiper lever, or press the button on the
multifunction steering wheel.
Since start recorder
The memory will be deleted if the journey is interrupted for more than two hours.
Since refuelling recorder
Display and storage of the collected driving and consumption values. The memory is deleted when
the vehicle is refuelled.
Long-term recorder
The recorder collects the driving data for up to 19 hours and 59 minutes or 99 hours and 59
minutes driving time or 1,999.9 km or 9,999.9 km distance covered. The memory is deleted if one of
these maximum values is exceeded.
Clearing a driving data recorder
•Select the memory that you wish to delete.
•Press and hold the button on the wiper lever or the button on the
multifunction steering wheel for approximately two seconds.
Selecting displays
You can select which driving data you want to display in the Infotainment system ⇒ Vehicle settings 
menu.
Average consumption display
The average fuel consumption is displayed after around 300 metres.
Range display
Approximate distance in km that can still be covered with the same driving style.
SCR range or Range display
Approximate distance (in kmyfWKDWFDQEHWUDYHOOHGZLWKWKHUHPDLQLQJTXDQWLW\RI$G%OXe under
current driving conditions. This display appears only as from a remaining range of 2,400 km and
cannot be cancelled.
Average speed display
The average speed is displayed after around 100 metres.
Setting the speed warning
•Select the display Warning at --- km/h or Warning at --- mph.
•Press the button on the wiper lever or the button on the multifunction
steering wheel to save the current speed and activate the warning system.
•Within around five seconds, set the speed with the rocker switch on the wiper lever or
the or buttons on the multifunction steering wheel. Then press the button
or or wait a few seconds. The speed is now saved and the warning
is activated.
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1yf
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•Once you have set the hour, wait until the minutes display in the instrument cluster is marked.
•Then press the button repeatedly until the required minute is displayed. Press and hold
the button to scroll through quickly.
•Release the button to finish setting the clock.
The analogue clock adjusts itself a few seconds after ignition is switched on.
You can also use the Infotainment system to adjust the time ⇒ Vehicle settings menu.
Fuel gauge
Fig. 20 In the instrument cluster: fuel gauge for petrol and diesel.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Fuel gauge
Lit upPossible cause/remedy ⇒
Fuel tank almost empty. Reserve volume, red marking ⇒ Fig. 20, is
consumed ⇒ Fuel tank capacity.
Fill the tank as soon as possible ⇒ Fuel types and refuelling.
Water in fuel in vehicles with a diesel engine.
Reduce the vehicle speed immediately and drive to the nearest qualified
workshop at a medium engine speed and avoiding high engine loading.
OR: if the warning lamp lights up immediately after filling the tank, switch off
the engine and seek expert assistance.
When the indicator lamp lights up, the auxiliary heater and the fuel-powered supplementary
heater switch off automatically ⇒ Auxiliary heater and ventilation.
The small arrow next to the petrol pump symbol in the fuel gauge shows you the side of the
vehicle on which the tank flap is located.
Coolant temperature display
Fig. 21 In the instrument cluster: coolant temperature display (illustrationyf.
Driving when the fuel level is too low can lead to the vehicle coming to a standstill in
traffic, potentially causing accidents and serious injuries.
•When the fuel level is too low, the fuel supply to the engine could be irregular,
especially when driving up or down hills and inclines.
•The steering, all driver assist systems and brake support systems will not function if
the engine sputters or stops completely due to a lack of fuel or irregular fuel supply.
•Always fill the tank when it is still 1/4 full. This reduces the risk of running out of fuel
and breaking down.
WARNING
Do not run the tank empty. Irregular filling periods can cause backfiring and allow unburnt
fuel to enter the exhaust system. The catalytic converter or diesel particulate filter could be
damaged as a result!
NOTICE

MenuSubmenuSetting optionsFurther
information
– Travel mode (right-hand or left-hand
driveyf
Interior lighting– Instrument and switch lighting
– Footwell lighting
Coming
Home/Leaving
Home function
– Duration that the Coming Home
function is switched on
– Duration that the Leaving Home
function is switched on
Background
lighting–
– Overall brightness of the
background lighting
– Brightness of individual areas of the
background lighting
– Colour of certain areas of the
background lighting
⇒ Lights
Mirror and
wiper settings
Mirrors
– Synchronous adjustment of the
exterior mirrors
– Front passenger exterior mirror
lowering function in reverse gear
– Folding in when parked
⇒ Mirrors
Wipers
– Automatic wipe function when
raining
– Rear window wiping in reverse gear
⇒ Wipers
Settings for
opening and
closing
Window
operation
Activation and deactivation of the
convenience opening function for the
windows.
⇒ Windows
Central locking
Setting door unlocking.
⇒ Central locking 
system
Activation or deactivation of automatic
locking.
Activation and deactivation of the
Easy Open function.
Luggage
compartment
cover
Activation or deactivation of automatic
opening of the luggage compartment
cover (vehicle-dependentyf.
⇒ Luggage 
compartment 
cover
Instrument
cluster
settings
Multifunction
display
– Current consumption
– Average fuel consumption
– Refuel quantity
– Convenience consumers
– Eco tips
– Driving time
– Distance covered
– Average speed
– Digital speed display
– Speed warning
– Oil temperature
– Dynamic Road Sign Display
⇒ Instrument 
cluster
– Since start driving data
– Long-term driving data
Head-
up Display
settings
Display– Brightness
– Colour scheme
⇒ Instrument 
cluster
Contents
– Cruise control system
– ACC
– Dynamic Road Sign Display
– Route guidance
– Lane keeping system (Lane Assistyf
Time and date
settings–
– Clock time source (manual, GPSyf
– Time
– Set summer time automatically
– Time zone
– Time format (12h, 24hyf
– Date
– Date format
–
Unit settings–
– Distance
– Speed
– Temperature
– Volume
– Consumption
– Pressure
–
Service–
– Vehicle identification number
– Date of next inspection
– Date of next oil change service
⇒ Instrument 
cluster
Factory
settings–
– All settings
– Driver assistance
– Parking and manoeuvring
– Light
– Mirrors and wipers
– Opening/closing
– Multifunction display (driving datayf
–

Check that all lights and turn signals are working properly.
Check the tyre pressure and fuel level Wheels and tyres, Fuel types and refuelling.
Ensure that you have a good, clear view through all of the windows.
Air intake to the engine must not be obstructed, and the engine must not be covered with
any kind of insulating materials In the engine compartment.
Secure any objects and luggage in the stowage compartments, the luggage compartment
or on the roof Transporting.
Ensure that you are able to operate the pedals freely at all times.
Secure any children travelling in the vehicle in a restraint system suitable for their weight
and size Safe transport of children.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of
the occupants Sitting position, Mirrors.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be
securely fastened.
Assume a correct sitting position before setting off and maintain this position while driving.
This also applies to all passengers Sitting position.
Fasten your seat belt correctly before setting off and keep it properly fastened throughout
the journey. This also applies to all passengers Seat belts.
Each vehicle occupant must sit in a seat of their own and must have their own seat belt.
Never drive if your driving ability is impaired, e.g. by medication, alcohol or drugs.
Do not allow yourself to be distracted from the traffic, e.g. by passengers, telephone calls,
opening menus and making adjustments to settings.
Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
Observe traffic regulations and speed limits.
Take regular breaks when travelling long distances – at least every two hours.
Secure animals in the vehicle using a system that is suitable for their weight and size.
Does the vehicle need any technical modifications for driving abroad, e.g. masking or
switching the headlights over?
Are the necessary tools, diagnostic equipment and spare parts available for service and
repair work?
Are there any Volkswagen dealerships in the destination country?
•Vehicles without Keyless Access: vehicle key used to unlock the vehicle.
•Vehicles with Keyless Access: vehicle key that is identified first by the personalisation function
upon opening the driver door.
Personalised vehicle setup
The vehicle equipment and functions that can be personalised include the following:
•Open and close (single door unlocking, window convenience opening etc.yf
•Light and vision (daytime running lights, cornering light, convenience turn signal etc.yf
•Air conditioning system (temperature settings, ventilation etc.yf
•Assistance systems (Park Distance Control, ACC, Dynamic Road Sign Display etc.yf
•Driver profile selection (driver profiles etc.yf
•Multifunction display and instrument cluster (selection of displaysyf
•Infotainment system (brightness and saved stationsyf
•Seat setup (seat positionyf
A new vehicle key will be assigned to the current user account. To assign the vehicle key to
a different user account, select the user account you want and manually assign it to the vehicle key.
Safety
General notes
Checklist
Observe the following information both before and during every journey to ensure your own
safety, and the safety of all passengers and other road users ⇒:
Checklist
In some countries, special safety standards and emissions-related regulations apply that the
vehicle may not comply with. Volkswagen recommends that you visit your Volkswagen
dealership before travelling abroad to find out about any legal requirements and the
following issues at your destination: