VOLKSWAGEN TOUAREG 2013 2.G Service Manual

Fig. 26 Access locking and starting system: Opening the sensor-controlled rear hatch (Easy Open).
.

Unlocking and locking the rear hatch (Keyless Entry for the rear hatch)
If the vehicle is locked and a valid vehicle key is within range A of the rear hatch, it unlocks automati-
cally when opened.
x Open and close the rear hatch as you would a standard rear hatch.
The rear hatch locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized vehicle key is inside the vehicle.
Sensor-controlled rear hatch opener (Easy Open)
When a valid vehicle key is within range A of the rear hatch, the rear hatch can be unlocked and
opened by moving your foot within the sensor’s range ⇒ fig. 26 below the rear bumper.
x Switch off the ignition and remove any vehicle key in the ignition.
x Stand in front of the middle of the rear bumper.
x Quickly move the side of your body, your foot and shin as close to the bumper as possible. Your
shin must be in the upper part of the sensor’s range and your foot in the lower part (1).
x Quickly move your shin out of range (2). The rear hatch opens automatically.
The high-mounted brake light and the turn signals flash once to show that the Easy Open feature is
opening the rear hatch.
The rear hatch locks automatically after closing if the vehicle was locked before and a valid vehicle key
is not inside the vehicle. If the vehicle key used to open the vehicle is inside the vehicle, the rear hatch
opens again.
Easy Open may not work properly or at all in the following situations (examples):
x If the rear bumper is very dirty.
x If the rear bumper has salty water on it after driving on salted roads.
x If a trailer hitch has been retrofit on the vehicle.
Easy Open may be automatically deactivated in heavy rain to help prevent unintentional deployment
caused by water running down the vehicle, for example.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from
the outside only if a second valid key is within range.
A key that was inside the vehicle when it was locked from the outside is reactivated:
x By pressing a button on the deactivated key.
x By pressing a door handle sensor when the deactivated key is outside of the vehicle, but within
range.
x By starting the engine with the starter button on the front center console.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the
passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or
hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are
switched off for 30 minutes.
The sensors become active again when the vehicle is locked with the vehicle key and the ignition is
switched on one time.
The sensors become active again if one of the following events occurs:
x 30 minutes have passed.
x OR: The vehicle is unlocked using the V button in the remote control vehicle key.

x OR: The rear hatch is opened.
x OR: The vehicle is mechanically unlocked using the emergency vehicle key.
Convenience features
To use the convenience closing feature to close all power windows, hold your finger on the lock sensor
surface ⇒ fig. 25 (2) on the outside of the door handle for a few seconds until the windows close.
Remove your finger from the lock sensor surface (2) to stop the function. If you touch the unlock
sensor surface 1 on the inside of the door handle immediately after releasing the lock sensor surface 1
(arrow), all of the windows will open (safety function). Pinch protection is active during convenience
closing of the windows.
The settings in the Settings – Convenience menu determine which doors open when the door
handle sensor surface is touched.
.CAUTION
If a valid vehicle key is within range of the rear hatch, the Easy Open feature can deploy unin-
tentionally in some cases and open the rear hatch: for example, when sweeping the ground
or floor below the rear bumper, if there is a strong stream of water or steam or when CARry-
ing out maintenance or repairs around the rear bumper. If the rear hatch opens unintentional-
ly, it can injure anyone or damage anything in its way.
x Never leave a valid vehicle key within range of the rear hatch unattended.
.NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a
valid vehicle key is within range of the vehicle. All windows may open if you turn the spray of
water or steam away from and then back onto the door handle sensor surface in quick succes-
sion.
.The door may not open if the outside and inside door handles are used at the same time.
.If the automatic transmission is not in Park (P) position, the electronic steering column lock will
not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle
key.
.If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not
be possible to unlock and lock the vehicle using Keyless Access The vehicle can still be manually
locked or unlocked with the emergency key.
.The driver message Key not in range appears in the instrument cluster display if there is
no remote control vehicle key inside the vehicle or if the system does not recognize the remote control
vehicle key. The key may not be recognized, for example, if it is covered by something that interferes
with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic
devices such as cell phones can also interfere with the signal.
.Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem.

Anti-theft alarm system

Doors

Electric child safety locks

Fig. 27 In the driver door: Buttons for the electric child safety locks.

Rear hatch

Warning light

Fig. 29 Opening rear hatch from the outside.

Closing the rear hatch

Fig. 30 Opened rear hatch: Recessed grip for closing.