sensor VOLKSWAGEN TRANSPORTER 2020 Service Manual
Page 382 of 486
Washing the vehicle with a high-pressure cleaner 
I""""'T'n First read and observe the Introductory L.-lo:oJ.I information and safety warnings & on page 380. 
Follow the instructions provided by the manufactur-er when cleaning your vehicle using a high-pres-sure cleaner. This applies in particular to the pres-sure and the spraying distance=>&. 
Maintain sufficient distance to soft materials such as rubber hoses, insulation, and the ParkPilot sen-sors. The ParkPilot sensors are located in  the front bumper, and in some cases also in the rear bump-er =><D. 
Never use concentrated jet nozzles or dirt blast-ers=>&. 
A WARNING 
The incorrect use of a high-pressure cleaner can cause visible and invisible long-term damage to tyres and other materials. This can cause accidents and serious injuries. 
• Maintain sufficient distance between the washer jet and the tyres. 
• Never clean the tyres with concentrated jet nozzles (dirt blasters). The tyres may incur visible and invisible damage even if cleaned briefly with the spray at a distance. 
A WARNING 
After the car has been washed, the braking effect could set in later than normal and ex-tend the braking distance as the brake discs and brake pads will be wet, or iced up in win-ter. 
• You can "dry and de-ice" the brakes by performing careful braking manoeuvres. Make sure that you do not endanger any oth-er road users or violate any legal regulations when doing so. 
CD 
• The water may be no warmer than +so·c (+140.FJ. 
• Do not wash the vehicle In direct sunlight In order to avoid damage to the vehicle palntwork. 
• The ParkPilot sensors In the bumpers must be kept clean and free of Ice. When cleaning with pressure hoses or steam cleaners, the sensors should only be sprayed briefly and the steam/hose nozzle must be kept more than 10 cm away. 
• Do not clean windows that are iced over or covered In snow with a high-pressure cleaner. 
• Washing the vehicle in cold weather: If the vehicle is rinsed with a hose, do not direct the water Into the lock cylinders or the gaps round the doors, boot, or bonnet. The locks and seals could freeze. <J 
Cleaning windows and exterior mirrors 
I""""'T'n First read and observe the introductory L.-lo:oJ.I information and safety warnings & on page 380. 
Cleaning windows and exterior mirrors 
Moisten the windows and exterior mirrors with commercially available, alcohol-based glass clean-er. 
382 Cleaning and maintenance 
Dry the glass surfaces with a clean chamois leath-er or a lint-free cloth. Chamois leathers that have been used on painted surfaces are not suitable for use on glass surfaces. They will be soiled with wax deposits which could smear the surfaces. 
Use window cleaner or a silicone remover to clean off rubber, oil, grease and silicone deposits =><D. .,.  
Page 396 of 486
should be replaced at a qualified workshop. Volks-wagen Commercial Vehicles dealers are kept up to date with regard to any changes. 
A WARNING 
Unsuitable service fluids and consumables, and the Incorrect use of these fluids and con-sumables, can cause accidents, serious inju-ries, burns or poisoning. 
• Service fluids must be kept In their origi-nal sealed container. 
• Never store service fluids In empty food containers, bottles or any other non-original containers as people finding these containers could drink them. 
• Keep children away from all service fluids and consumables. 
• Always read and follow the Information and warnings on the service fluid packaging. 
Repairs and technical modifications 
.....-T'n First read and observe the Introductory l-J,::JJ Information and safety warnings & on page 394. 
Repairs and modifications must always be car-ried out according to Volkswagen Commercial Vehicles specifications =:ob:,! 
Unauthorised modifications to the electronic com-ponents or software in the vehicle may cause faults. As the electronic components are linked to-gether in networks. other systems may be affected by the faults. This can seriously impair safety, lead to excessive wear of components, and also invalid-ate the type approval for the vehicle. 
The Volkswagen Commercial Vehicles dealer can-not be held liable for any damage caused by tech-nical modifications and/or work performed incor-rectly. 
The Volkswagen Commercial Vehicles dealer can-not be held liable for any damage caused by tech-nical modifications and/or work performed incor-rectly. This is also not covered by the Volkswagen guarantee. 
3961 Clt!aning and maintenance 
A WARNING (Continued) 
• When using products that give off harmful fumes, always work outdoors or In a well-ventilated area. 
• Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids for vehicle care. They are toxic and highly flam-mable. They could cause fires and explo-sions. 
CD 
• Only use suitable service fluids for refilling. Never use the wrong service fluid. Failure to observe this warning can result In serious mal-functions and engine damage. 
• Optional equipment and other accessories In front of the air Inlet reduce the cooling effect of the coolant. The engine may overheat at high ambient temperatures and high engine loads. 
Leaking service fluids can pollute the envi-C!IS ronment. Spilt service fluids must be collec-ted in suitable containers and disposed of properly and with respect for the environment. <l 
Volkswagen Commercial Vehicles recommends that all repairs and technical modifications be per-formed by an authorised Volkswagen Commercial Vehicles workshop using Volkswagen Genuine Parts®. 
Vehicles with special auxiliary equipment or body parts 
The manufacturer of these components must en-sure that these parts (fittings) adhere to the stipula-ted environmental laws and regulations, particular-ly the EU directive 2000/53/EC concerning end-of-life vehicles and EU directive 2003/11/EC concern-ing the restriction on the marketing and use of cer-tain dangerous substances and preparations. 
The vehicle owner should keep all assembly docu-mentation for these auxiliary fittings, and pass it on to any scrapping company later engaged. This is to facilitate environmentally responsible disposal for all vehicles, Including refitted vehicles. 
Windscreen repairs 
To function properly, some items of equipment re-quire a camera or sensor, which Is located on the inside of the windscreen near the interior mirror. If the windscreen in the viewing field of the camera ,..  
Page 397 of 486
or sensors has been damaged, e.g. by stone im-pact, the windscreen must be replaced. Repairing the crack can lead to malfunction or functional faults in the equipment. 
After changing the windscreen, the camera and sensors must be set up and calibrated by a quali-fied workshop. 
A WARNING 
Incorrect repairs and modifications can cause functional problems and damage to the vehicle and impair the effectiveness of the driver assist systems. This can result In acci-dents and severe Injuries. 
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. <I 
Repairs and faults in the airbag system 
,....,..,. First read and observe the introductory l.-Jo:-11 Information and safety warnings&. on page 394. 
Repairs and modifications must always be car-ried out according to Volkswagen Commercial Vehicles specifications"*&.! 
Modifications  and repairs to the front bumper, the doors, the front seats, the headliner, or the body-work should be carried out by a qualified work-shop. System components and airbag system sen-sors might be fitted on these vehicle components. 
If you work on the airbag system or remove and in-stall parts of the system when performing other re-pair work, parts of the airbag system may be dam-aged. The consequence may be that, in the event of an accident, the airbag inflates incorrectly or does not inflate at all. 
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and that removed parts do not cause any injuries or envi-ronmental pollution. Qualified workshops are famili-ar with these requirements. 
Any modifications to the vehicle's suspension could prevent the airbag system from working properly during a collision. For example, using tyre/ rim combinations which have not been approved by Volkswagen Commercial Vehicles, lowering the vehicle, making modifications to the suspension rate including work on the springs, struts and shock absorbers could cause the forces which are measured by the airbag sensors and sent to the electronic control unit to change. Some changes to the suspension could cause the forces measured by the sensors to increase. This can lead to the airbag system being triggered in collision scenarios 
where it normally would not be triggered if modifi-cations to the suspension had not been made. Other modifications can cause the forces meas-ured by the sensors to decrease. therefore pre-venting the airbag system from being triggered when it should have been. 
A WARNING 
Incorrect repairs and modifications can cause function problems and damage to the vehicle and Impair the effectiveness of the alrbag system. This can result In accidents and serious or even fatal injuries. 
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. 
• Alrbag modules cannot be repaired. They must be replaced. 
• Never use recycled airbag components or components that have been taken from end-of-life vehicles In your vehicle. 
A WARNING 
Modifications to the vehicle's suspension, in-cluding the use of unsuitable tyre/rim combi-nations, can cause the alrbag system to work differently and increase the risk of serious or fatal injuries In the event of an accident. 
• Never install any components in the sus-pension system that do not have the same characteristics as the original factory-fitted components. 
• Never use tyre/rim combinations that have not been approved by Volkswagen Commer-cial Vehicles. <I 
Vehicle care and maintenance 397  
Page 465 of 486
Index 
Numbers and Symbols 
12-volt socket California . . . . . . . . . . . . . . . . . . . . . . . . . 244 
2-seat arrangement Stowage compartment in armrest . . . . . . 184 
2-seat arrangement, Business . . . . . . . . . . 182 Adjusting armrest . . . . . . . . . . . . . . . . . . . 184 Adjusting seats . . . . . . . . . . . . . . . . . . . . . 183 Ash tray . .. .. . . . .. . . .. . . • . .. . .. .. . 186 Centre console . . . . . • . . . . . . . . . . . . . . . 185 Cigarette lighter . . . . . . . • . . • . . . . . . . . . 186 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Drink holder . . . . . . . . . . . . . . . . . . . . . . . 186 Features . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Front stowage compartment . . . . . . . . . . 186 Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Refrigerator box . . . . . . . . . . . . . . . . . . . . 186 Seat heater . . . . . . . . . . . . . . . . . . . . . . . 183 Upper stowage compartment . . . . . . . . . . 186 230-volt Euro socket . . . . . . . . . . . . . . . . . . 245 
230-volt grounded safety socket . . . . . . . . 246 
230-volt power supply . . . . . . . . . . . . . . . . . 245 Residual current circuit breaker . . . . . . . . 247 
3-seat bench 
A 
Folding out the table . . . . . . . . . . . . . . . . . 74 Setting up the bed . . . . . . . . . . . . . • . . . . . 74 
Abroad Extended trips with your vehicle 405 Selling the vehicle . . . . . . . . . . . . . . . . . . 405 
ABS see Brake support systems . . . . . . . . . . . 275 
ACC see Adaptive cruise control (ACC) . . . . . . 298 
Accessing a service message . . . . . . . . . . . 23 
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 394 
Acoustic warnings Seat belt not fastened . . . . . . . . . . . . . . . . 80 
Adaptive chassis control Fault . . . . . . . . . . . . . . . . . . . . . . . . . 317, 318 Function . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Operation . . . . . . . . . . . . . . . . . 318 
Adaptive chassis control (DCC) . . . . . . . . . 317 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 317 
Adaptive cruise control (ACC) . . . . . . . . . . 298 Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Indicator lamp . . . . . . . .  . . . . . . . . . . . . . 300 Operating . . . . . . . . . . . . . . . . . . . . . . . . . 302 Radar sensor . . . . . . . . . . . . . . . . . . . . . . 301 Special driving situations . . . . . . . . . . . . . 305 
Switching off temporarily  . . . . . . . . . . . . . 304 Warning lamp . . . . . . . . . . . . . . . • . . • . . . 300 
Ad Blue Indicator lamp . . . . . . . . . . . . . . . . . • . . . 347 Information . . . . . . . . . . . . . . . . . . . . . . . . 346 Refilling . . . . . . . . . . . . . . . . . . . .  . . . . . . 348 Specification . . . . . . . . . . . . . . . . . . . . . . . 348 Tank capacity . . . . . . . . . . . . . . . . . . . . . . 346 Warning lamp . . . . . . . . . . . . . . . . . . . . . . 347 
Additional battery California . . . . . . . . . . . . . . . . . . . . . . . . . 248 Charging . . . . . . . . . . . . . . . . . . . . . . . . . 247 
Adjust Electrically adjustable front seat . . . . . . . . 66 Single seats in the passenger compartment .7.3 
Adjusting Correct sitting position . . . . . . . . . . . . . . . . 63 Headlight range ..................... 113 Head restraints . . . . . . . . . . . . . . . . . . . . . . 67 Mechanical front seats . . . . . . . . . . . . . . . . 65 Memory seats . . . . . . . . . . . . . . . . . . . . . . 70 Single seats in the passenger compartment .73 Steering wheel . . . . . . . . . . . . . . . . . . . . . . 68 
Adjusts Electric lumbar support adjustment . . . . . . 66 
Aerial . . . . . . . . . . . . . . . . . . . . . . . . . . 124.406 
AGM battery . . . . . . . . . . . . . . . . . . . . . . . . . 248 
........................ Cleaning the dash panel . . . . . . . . . . . . . 392 Combined curtain and side airbags . . . . . . 94 Curtain airbags  . . . . . . . . . . . . . . . . . . . . . . 95 Description . . . . . . . . . . . . . . . . . . . . . . . . . 90 Differences between front passenger front airbag systems . . . . . . . . . . . . . . . . . . . . 89 Faults . . . . . . . . . . . . • . . • . . . . . . . . . . . . 397 Front airbags . . . • . . • . . . . . • . . . . . • . . . . 92 Function . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Indicator lamp . . . . . . . . . . . . . . . . . . . . . . 89 Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . 397 Switching off the front passenger front air-bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Switching off with  the key switch . . . . . . . . 93 Using child seats . . . . . . . . . . . . . . . . . . . . 93 Vehicle care . . . . . . . . . . . . . . . . . . . . . . . 392 
Air conditioning system . . . . . . . . . . . . . . . 322 Air recirculation mode . . . . . . . . . . . . . . . 330 Climatic . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Climatronic . . . . . • . . . . . . . . . . . . . . . . . . 325 Controls . . . . . . . . . . . . . . . . . . . . . . 323, 325 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Indirect ventilation . . . . . . . . . . . . . . . . . . 329 Information . . . . . . . . . . • . . • . . . . . . . . . . 328 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Things to note . . . . . . . . . . . . . . . . . . . . . 328 
Index 465  
Page 466 of 486
Vents ............................ 329 Windscreen heating . . . . . . . . . . . . . . . . . 331 
Air conditioning system, California . . . . . . 250 
Air reclrculation mode . . . . . . . . . . . . . . . . 330 Operation . . . . . . . . . . . . . . . . . . . . . . . . . 330 Switching off . . . . . . . . . . . . . . . . . . . . . . . 330 Switching off temporarily . . . . . . . . . . . . . 330 
Alarm system . . . . . . . . . . . . . . . . . . . . . . . . . 43 Alcantara . . . . . . . . . . . . . . . . . . . . . . . . . . . 389 
Alternator . . . . . . . . . . . . • . . . . . • . . . . . . . . 364 
Aluminium . . . . . . . . . . . . . . . . . . . . . . . . . . 385 
Anodised surfaces . . . . . . . . . . . . . . . . . . . 385 
Anti-freeze . . . . . . . . . . . . . . . . . . . . • . . . . . 360 Anti-lock brake system (ABS) . . . . . . . . . . 275 Anti-snaking coupling Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 
Anti-theft alarm . . . . . . . • . . . . . . . . • . . . . . . 43 Anti-tow alarm . . . . . . . . . . . . . . . . . . . . . . 44 Description . . . . . . . . . . . . . . . . . . . . . . . . . 43 Interior monitoring system . . . • . . . . . . . . . 44 Risk of false alarm . . . . . . . . . . . . . . . . . . . 44 Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . .  145 Anti-theft wheel bolts . . . . . . . . .  417, 420, 421 
Anti-tow alarm . . . . . . . . . . . . . . 44 
Applications . . . . .  . . . . . . . • . . . . . 404 
Apps ............................... 404 Area monitoring system . . . . . . . . . . . . . . . 307 City Emergency Brake function ......... 311 Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Radar sensor . . . . . . . . . . . . . . . . . . . . . . 309 System limits . . . . . . . . . . . . . . . . . . . . . . 312 
Armrest, 2-seat arrangement, Business Adjusting . . . . . . . . . . . . . . . . . . . . . . . . . 184 Stowage compartment . . . . . . . . . • . . . . . 184 
Armrest, 3-seat bench . . . . . . . . . . . . . . . . . . 78 
Ashtray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . .  162 Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Removable . . . . . . . . . . . . . . . . . . . . . . . . 162 Assist systems Adaptive chassis control (DCC) . . . . . . . . 317 Adaptive cruise control (ACC) . . . . . . . . . 298 Anti-lock brake system (ABS) . . . . . . . . . 275 Area monitoring system (Front Assist) . . . 307 Automatic Post-Collision Braking System 274 Brake Assist system (BAS) . . . . . . . . . . . 275 ccs ............................. 295 Cruise control system . . . . . . . . . . . . • . . 295 Driver Alert System .. .. .. .. .. . .. .. .. 315 Electronic differential lock (EDL) . . . . . . . 275 Electronic stability control (ESC) . . . . . . . 274 Hill Descent Assist . . . . . . . . . . . . . . . . . . 285 Hill Hold Assist . . . . . . . . . . . . . . . • . . . . . 284 Lane change assist system . . . . . . . . . . . 312 Parking aid . . . . . . . . . . . . . . . . . . . . . . . . 287 
466 Index 
Parking aid (front and rear) . . . • . . . . . . .  289 Parking aid (only at rear)  . . . . . . . . . . . . . 288 ParkPilot . . . . . . . . . . . . . . . . . . . . . . . . . . 287 ParkPilot (front and rear) . . . . . . . . . . . . . 289 ParkPilot (only at rear) . . . . . . . . . . . . . . . 288 Rear Assist (reversing camera) . . . . . . . . 291 Recommendation for rest breaks....... 315 Reversing camera . . . . . . . . . . . . . . . . . . 291 Side Assist (lane change assist system) . 312 Start/stop . . . . . . . . . . . . . . . . . . . . . . . . . 283 Traction control system (TCS) . . . . . 275, 276 Tyre monitoring system . . . . . . . . . .  318, 321 
Asymmetrical tyres . . . . . . . . . . . . . . . . . . . 377 
Automatic belt retractor . . . . . . . . . . . . . . . . 86 Automatic car wash . . . . . . . . . . . . . . . . . . 381 
Automatic gearbox See Dual clutch gearbox . . . . . . . . . . . . . 260 see Dual clutch gearbox DSG . . . . . . . . . 264 Automatic headlight control ............. 110 
Automatic Post-Collision Braking System 274 
Automatic switch-off for electrical consum-ers .............................. . 366 
Auxiliary air heater See Supplementary heater .......... . 332 Auxiliary coolant heater Remote control .................... . See Supplementary heater .......... . 
Auxiliary equipment or body parts ..... . 
335 332 
396 
Auxiliary heater Remote control .................... . see Supplementary heater ........... . See Supplementary heater .......... . Switch-off delay ..............•..... 
335 251 332 334 Awning ............................. 226 Closing . . . . . . . . . . . . . . . . . . . . . • . . . . . 227 Opening . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Removing and fitting . . . . . . . . . . • . . . . . 228 
Axle weight rating . . . . . . . . . . . . . . • . . . . . 450 
8 
Ball coupling Fitting . . . . . . . . . . . . . . . . . . . . . . • . . . . .  142 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . 142 Ready position . . . . . . . . . . . . . . . . . . . . . 142 Removing . . . . . . . . . . . . . . . . . . . . . . . . . 144 
BAS see Brake support systems . . . . . . . . . . . 275 Battery Discharge . . . . . . . . . . . . . . . . . . . . . . . . . 339 Remote control (supplementary heating sys-tem) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Replacing in remote control key . . . . . . . . . 38 see Vehicle battery . . . . . . . . . . . . . . . . . . 362 
Battery charger . . . . . . . . . . . . . . . . • . . . . . 24 7 
Bed extension . . . . . . . . . . . . . . . . . . . . . . . . 77  
Page 472 of 486
F 
Factory plate . . . . . . . . . . . . . . . . . . . . . . . . 451 
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410 
Fastening rings . . . . . . . . . . . . . . . . . . • . . . 134 
Fault 230-volt Euro socket . . . . . . . . . . . . . . . . 246 Adaptive chassis control . . . . . . . . . 317, 318 Adaptive cruise control (ACC) . . . . . . . . . 299 Air conditioning system . . . . . . . . . . . . . . 328 Area monitoring system . . . . . . . . . . • . . . 308 Catalytic converter . . . . . . . . . . . . . . . . . . 408 Diesel particulate filter . . . . . . . . . . . . . . . 408 Driver Alert System .. .. .. .. .. . .. . .. .  316 DSG dual clutch gearbox . . . . . . . . . . . . . 267 Electric exterior mirrors . . . . . . . . . . . . . . 124 Electric windows . . . . . . . . . . . . . . . . . . . . 57 Front Assist .. .. .. .. .. .. .. .. .. .. .. . 308 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 257 Lane change assist system (Side Assist) 313 Main beam assist . . . . . . . . . . . . . . . . . . . . 111 ParkPilot . . . . . . . . . . . . . . . . . . . . . . 288, 289 Radio reception . . . . . . . . . . . . . . . . . . . . 406 Rain sensor . . . . . . . . . . . . . . . . . . . • . . . 120 Sliding/tilting roof . . . . . . . . . . . . . . . . . . . . 59 Towing bracket . . . . . . . . . . . . . . . . . • . . . 145 
Fault finding . . . . . . . • . . • . . • . . . . . . . . . . . 410 
Fault memory . . . . . . . . . . . . . . . . . . . . . . . . 399 
Filling the tank . . . . . . . . . . . . . . . . . . . . . . . 340 At the filling station . . . . . . . . . . . . . . . . . . 340 Checks when filling the tank . . . . . . . . . . 343 Diesel ............................ 342 Fuel ...........•................. 342 Fuel gauge . . . . . . . . . . . . • . . . . . . . . . . . 341 Indicator lamp ......... , . . . . . . . . . . .  341 Petrol . . . . . . . . . . . . . • . . . . . . . . • . . . . . 342 
Filling up Incorrect fuel . . . . . . . • . . . . . . . . • . . . . . 341 
Filter preheater .......... , . . . . . . . . . . . 345 
Fire extinguisher . . . . . . . . . • . . • . . • . . • . . 413 Trailer . . . . . . . . . . . . . . . . • . . . . . . . . . . . 142 
First aid kit . . . . . . . . . . . • . . . . . . . . . . . . . . 413 Stowage location . . . . . . . . . . . . . • . . • . . 413 
First user pairing Rear-seat telephony.. . . . . . . . . . . . . . . . 190 
Flyscreen element Sliding window . . . . . . . . . . • . . . . . . . . . . 232 
Fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 
Folding out the table 3-seat bench . . . . . . . . . . . . . . . . . . . . . . . 74 Single seats in the passenger compartment .7.3 
Folding table in the side panel . . . . . . . . . . 155 Assembling . . . . . . . . . . . . . . . . . . . . . . . 156 Stowed ........................... 156 Stowing . . . . . . . . . . . . . . . • . . . . . . . . . . 156 
4721 tnllex 
Folding table in the sliding door . . . . . . . . 229 Assembling . . . . . . . . . . . . . . . . . . . . . . . 229 
Foot mats . . . . . . . . . • . . • . . . . . . . . . . . . . . 262 
Footwelllight . . . . . . . . . . . . . . . . . . . . . . . . . 31 
Four-wheel drive Snow chains . . . . . . . . . . . . . . . . . . . . . . . 379 Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . 447 Winter tyres . . . . . . . . . . . . . . . . . . . . . . . 378 
Frequently asked questions . . . . . . . . . . . . 410 
Fresh water system . . . . . . . . . . . . . . . . . . . 238 Cleaning . . . . . . . . . . . . . . . . . . . . . . . • . . 239 
Front airbags see Alrbag system . . . . . . . . . . . . . . . . . . . 92 
Frontal collisions and the laws of physics . 81 
Front Assist City Emergency Brake function ......... 311 Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Radar sensor . . . . . . . . . . . . . . . . . . . . . . 309 see Area monitoring system (Front Assist) .307 System limits . . . . . . . . . . . . . . . . . . . . . . 312 
Front passenger front airbag see Airbag system . . . . . . . . . . . . . . . • . . . 87 Switching off with the key switch . . . . . . . . 93 
Front scan system Swnching off temporarily . . . . • . . . • . • . . 310 
Front seats Turning . . . . . . • . . . . . . . . . . . . . . . . . . . . .  71 
Fuel . . . . . . . . . . . . . . . . . . . . • . . • . . . . . • . . 343 Diesel ............................ 345 Petrol . . . . . . . . . . . . . . . . . . . . . . . . . • . . 344 
Fuel consumption Driving economically . . . . . . . . . . . . . . . . 278 What increases it? . . . . . . . . . . . . . . . . . . 408 
Fuel gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 341 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 341 
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429 
G 
Camping equipment . . . . . . . . . . . . . . . . . 249 Changing . . . . . . . . . . . . . . . . . . . . . . . . . 431 Detecting a blown fuse . . . . . . . . . . . . . . . 432 Fuse box in engine compartment . . . . . . . 431 Fuse box in the dash panel . . . . . . . . . . . 430 Preparation for changing . . . . . . . . . . . . . 431 
G 12 plus . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 
G 12 plus-plus . . . . . . . . . . . . . . . . . . . . . . . 360 
G 13 ................................ 360 Gas bottle Changing . . . . . • . . . . . • . . . . . . . . . . . . . 235 Connecting . . . . . . . . . . . . . . . . . . . . . . . . 235 
Gas cooker Cleaning . . . . . . • . . . . . • . . . . . . . . . . . . . 253 Turning off . . . . . . . . . . . . . . . . . . . . . . . . 236 Turning on . . . . . . . . . . . . . . . . . . . . . . . . 236  
Page 473 of 486
Gear-change Indicator . . . . . . . . . . • . . . . . 268 
Glasses compartent . . . . . . . . . . . . . . . . . . 152 
Glove compartment Lights ............................. 114 see Stowage areas . . . . . . . . . . . . . . . . . 151 
Gross vehicle weight rating . . . . . . . . . . . . 450 
Guide rail system In the rear vehicle floor Business . . . . . . . . . . . . . . . . . . . . . . . . . 133 California . . . . . . . . . . . . . . . . . . . . . . . . . 133 Multivan . . . . . . . . . . . . . . . . . . . . . . . . . . 133 
H 
Handbrake 
Hands-free system in the passenger com· partment 
271 
See Rear-seat telephony . . . . . . . . . . . . . 187 Hazard warning lights . . . . . . . . . . . . . . . . . 412 
Headlight range control ............. 11,113 Dynamic headlight range control . . . . . . . . 113 
Headlights . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Cleaning system . . • . . . . . . . . . . . . . . . . . 118 Driving abroad . . . . . . . . . . . . . . . . . . . . . . 111 Headlight (LED) . . . . . . . . . . . . . . . . . . . . . . 434 
Head restraints . . . . . . . . . . . . . . . . . . . . . . . 67 
Heat-insulating glass windscreen . . . . . . . . . . . . . . . . . . . . . . . . . 116 
Heated seats . . . . . . . . . . . . . . . . . . . . . . . . . 69 
Heating and fresh air system Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 327 
High-pressure cleaner . . . . . . . . . . . . . . . . 382 
High-visibility waistcoat . . . . . . . . . . . . . . . 413 
Hill Descent Assist . . . . . . . . . . • . . • . . . . . 285 
Hill Hold Assist . . . . . . . . . . . . . . . . . . . . . . 284 
Horn ................•................ 11 
Hubcaps . . . . . . . . . . . . . . . . . . . . . . . . 417, 420 Centre cover . . . . . . . . . . . . . . . . . . . . . . 418 Wheel bolt caps . . . . . . . . . . . . . . • . . . . . 419 Wheel cover . . . . . . . . . . . . . . . . . . . . . . . 419 
ICC 173 
Identification number . . . . . . . . . . . . . . . . . 451 
If and when.......................... 410 
Ignition see Engine and ignition . . . . . . . . . . . . . . 257 
Ignition key see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 
Ignition lock . . . . . . . . . . . . . . . . . . . . 258 Non-authorised vehicle key . . . . . . . . .  . . 258 Withdrawal lock . . . . . . . . . . . . . . . . . . . . 258 
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Fault ............................. 257 In-car communication system . . . . . 173 
Indicator lamp Adaptive chassis control (DCC) 317 Adaptive cruise control (ACC) . . . . • . . . . 300 AdBiue . . . . . . ............. 347 Airbag system . . . . . . . . . . . . . . . . . . . . . . 89 Brake pad wear indicator . . . . . . . . . . . . . 270 Brake system . . . . . . . . . . . . . . . . . . . . . . 270 Catalytic converter . . . . . . . . . . . . . .  . . . . 407 Changing bulbs . . . . . . . . . . . . . . . . . . . . 433 Changing gear . . . . . . . . . . . . . . . . . . . . . 261 Checking the oil level . . . . . . • . . . . . . . . . 354 Coolant . . . . . . . . . . . . . . . . . • . . . . . . . . . 359 Cruise control system . . . . . . . . . . . . . . . 296 Depress brake . . . . . . . . . . . . . . . . . . . . . 270 Diesel particulate filter . . . . . . . . . . . . . . . 407 Engine management system . . . . . . . . . . 407 Engine oil sensor . . . . . . . . . . . . . . . . . . .  354 ESC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Exhaust purification system . . . . . . . . . . . 407 Filling the tank . . . . . . . . . . . . . . . . . . . . . 341 Fuel level . . . . . . . . . . . . . . . . . . . . . . . . . 341 In the driver door . . . . . . . . . . . . . . . . . . . . 43 Lane change assist system . . . . . . . . . . . 313 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Remote control key . . . . . . . . . . . . . . . . . . 38 Seat belt . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Tyre monitoring system . . . . . . . . . . . . . . 319 Windscreen washer fluid level . . . . . . . . . . 117 
Indirect ventilation . . . . . . . . . . . . . . . . . . . . 329 
Information stored in the control units . . . 398 Infrared-reflecting windscreen . . . . . . . . . . . 116 
Instrument cluster . . . . . . . . . . . . . . . . . . . . . 16 Displays . . . . . . . . . . . . . . . . . . . . . 20, 21, 25 Indicator lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . . . . . . . . 20 Menu structure . . . . . . . . . . . . . . . . . . . . . . 25 Service interval display . . . . . . . . . . . . . . . 22 Symbols ........................... 16 Using menus . . . . . . . . . . . . . . . . . . . . . . . 27 Warning lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . • . . . . . . . . 20 
Integrated child seat . . . . . . . . . . . . . . . . . . 102 Seat belt routing . . . . . . . . . . . . . . . . . . . . 1 05 
Interior lights ................ , ........ 114 
Interior lights, California . . . . . . . . . . . . . . . 208 Living area . . . . . . . . . . . . . . . . . . . . . . . . 209 Pop-up roof . . . . . . . . . . . • . . . . . . . . • . . 21 0 Interior mirror . . . . . . . . . . . . . . . . . . . . . . . . 122 
Interior monitoring system . . . . . . . . . . . . . . 44 ISOFIX.............................. 100 see Child seat . . . . . . . . . . . . . . . . . . • . . . 96 
Index 473  
Page 477 of 486
Push-starting . . . . . . . . . . . . . . . . . . . . . . . . 257 
R 
Radar sensor . . . . . . . . • . . . . . . . . . . . 301, 309 
Radio reception Aerial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406 Fault .........•...........•....... 406 
Rail transport . . . . . . . . . . . . . . . . . . . . . . . . 405 
Rain sensor . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 
Ratchet straps . . . . . . . . . . . . . . . . . . . . . . . 128 
Reading lights ...............•........ 114 
Rear-seat telephony . . . . . . . . . . . . . . . . . . 187 Components  . . . . . . . . . . . . . . . . . . . . . . . 189 First user pairing . . . . . . . . . . . • . . . . . . . 190 Function . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Pairing . . . . . . . . . . . . . . . . . . . • . . . . . . . 190 Private mode  . . . . . . . . . . . . . . . . . . . . . . 191 Telephone handset . . . . . . . . . . • . . . . . . . 191 User pairing . . . . . . . . . . . . . . . . . . . . . . . 190 
Rear-view mirror . . . . . . . • . . . . . . . . . . . . . 122 
Rear Assist Reversing camera . . . . . . . . . . . . . . . . . . 291 
Rear axle differential lock . . . • . . . . . . . . . . 286 Functioning principle . . . . . . . . . . . . . . . . 286 Noises ........................... 286 Not switching on . . . . . . . . . . . . . . . . . . . . 286 Switching off . . . . . . . . . . . . . . . . . . . . . . . 286 Switching on . . . . . . . . . . . . . . . . . . . . . . . 286 Tyre wear . . . . . . . . . . . . . . . . . . . . . . . . . 286 
Rear seat entertainment system . . . . . . . . 165 Care and protection . . . . . . . . . . . . . . . . . 165 Changing the language . . . . . . • . . 171 Components . . . . . . . . . . . . . . . . . . . . . . . 166 Controls on the LCD screen . . . . . . . . . . . 168 DVD player. . . . . . . . . . . . . . . . . . . . . . . . 167 Folding the LCD screen out and in . . . . . 167 Folding the screen out and in . . . . . . . . . . 167 Function settings . . . . . . . . . . . . . . . . . . . 171 Image settings . . . . . . . . . . .. . . . . . . . . . . 171 Main menu (DVD player) . . . . . • . . . . . . . 171 Main menu (screen) . . . . . . . . . . . . . . . . . 171 Remote control . . . . . . . . . . . . . . . . . . . . . 169 Settings on the DVD player . . . . . . . . . . . 171 Settings on the LCD screen . . . . . . . . . . . 170 
Rear view camera system Camera .......................... 293 Camera lens . . . . . . . . . • . . . . . . . . . . . . . 293 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 293 General information . . . • . . . . . . . . . . . . . 292 Operating  . . . . . . . . . . . . . . . . . . . . . . . . . 294 Parking . . . . . . . . . . . . . .  . . . . . . . . . . . . . 295 Requirements . . . . . . . . • . . . . . . . . . . . . . 292 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Switching on and off . . . . . . . . . . . . . . . . . 294 Rear window heating . . . . . . . . . . 324, 326, 328 
Recommendation for rest breaks . . . . . . . 315 Function . . . . . . . . . . . . . . . . . . . . . • . . . . 316 Operation by the user . . . . . . . . . . . . . . . 316 Switching on and off................. 316 
Recording data during a journey . . . . . . . . 398 
Rectifying faults on the camping equip-ment .............................. 254 
Recycling end-of-life vehicles . . . . . . . . . . 407 Refitting . . . . . . . . . . . . . . . . . . . . . . . . 396, 405 
Refrigerator box, Business . . . . . . . . . . . . 186 Battery monitor . . . . . . . . . . . . . . . . . . . . . 187 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Refrigerator box, California . . . . . . . . . . . . 241 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 242 
Refuelling E10 . . . . . . . . . . . • . . . . . . . . • . . . . . . . . . 344 
Regeneration . . . . . . . . . . . . . . . . . . . . . . . . 409 
Remote control Rear seat entertainment system . . . . . . . 169 
Remote control key Indicator lamp . . . . . . . . . . . • . . . . . . . . . . 38 see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Synchronising . . . . . . . . . . . . . . . . . . . . . . 39 
Remote control (supplementary heating system) . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 Auxiliary coolant heater . . . . . . . . . . . . . . 335 Auxiliary heater . . . . . . . . . . . . . . . . . . . . 335 Replacing the battery . . . . . . . . . . . . . . . . 337 
Removable ashtray . . . . . . . . . . . . . . . . . . . 162 
Remove and Install Single seats in the passenger compartment .7.3 
Removing and Installing 3-seat bench . . . . . . . . . . . . . . . . . . . . . . . 74 Bench seaUbed, California . . . . . . . . . . . . 195 Single seats in the passenger compartment .7.3 
Removing Ice . . . . . . . . . . . . . . . . . . . . . . . . 383 
Removing snow . . . . . . . . . . . . . . . . . . . . . . 383 Removing wax . . . . . . . . . . . . . . . . . . . . . . . 383 Renewing parts . . . . . . . . . . . . . . . . . . . . . . 394 
Repairing stone chips (note) Windscreen . . . . . . . . . . . . . . . . . . . . . . . 396 
Repairs . . . . . . . . . . • . . . . . . . . . . . . . . 394, 396 Airbag system . . . . . . . . . . . . . . . . . . . . . 397 Lifting platform . . . . . . . • . . . . . . . . . . 401 Plates . . . . . . . . . . . . . . • . . . . . . . . . . . . . 405 Stickers . . . . . . . . . . . . . . . . . . . . . . . . . 405 Windscreen . . . . . . . . . . . . . . . . . . . . . . . 396 Replacement key see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Replacement parts . . . . . . . . . . . . . . . . . . . 395 
Reprogramming control units . . . . . . . . . . 399 
Requirements Rear view camera system . . . . . • . . . . . . 292 
Index 477  
Page 484 of 486
Tyre damage . . . . . . . . . . . . . . . . . . . . . . 373 Tyre identification number (TIN) . . . . . . . . 376 Tyre lettering . . . . . . . . . . . . . . . . . . . . . . 375 Tyre load . . . . . . . . . . . . . . . . . . . . . . . . . 377 Tyre pressure . . . . . . . . . . . . . . . . . . . . . . 371 Tyres with directional tread pattern . . . . . 377 Tyre wear . . . . . . . . . . . . . . . . . . . . . . . . . 373 Valve caps . . . . . . . . . . . . . • . . . . . . . . . . 372 Wear indicator . . . . . . . . . . . . . . . . . . . . . 372 Wheel balancing . . . . . . . . . . . . . . . . • . . 373 Winter tyres . . . . . . . . . . . . . . . . . • . . • . . 378 With directional tread pattern . . . . . . . . . . 368 Windows electric . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 
Window winders mechanical . . . . . . . . . . . . . . . . . . . . . . . . . 55 Windscreen Checking for damage . . . . . . . . . . .  . . . . . . 111 Repairing stone chips (note)  . . . . . . . . . . 396 Repairing (note) . . . . . . . . . . . . . . • . . . . . 396 Replacing (note) . . . . . . . . . . . . . . . . . . . . 396 
Windscreen heating . . . . . . . . . . . . • . . . . . 326 Windscreen washer .............•...... 116 
Windscreen washer fluid Checking . . . . . . . . . . . . . . . . . . . . . . . . . 120 Indicator lamp ...................... 117 Refilling . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Windscreen wash . . . . • . . . . . • . . . . . . . . 121 
Wing doors Child proof lock . . . . . . . . . . . . • . . • . . . . . . 55 Closing ............................ 54 Door arresters . . . . . . . . . . . . • . . . . . . . . . 54 Driving with open doors . . . . . . . . . . . . . . 129 Locking from the inside . . . . . . . . . . . . . . . 54 Opening .................•......... 53 Unlocking from the inside . . . . . . . . . . . . . . 54 Warning lamp . . . . . . . . . . . . . . . . . . . . . . . 53 
Winter conditions . . . . . . . . . . . . . . . . . . . 253 Anti-freeze for windscreen washer fluid . . 121 Auxiliary air heater . . . . . . . . . . . . . . . . . . 332 Camera's field of view ................ 111 
484 I Index 
Filter preheater . . . . . . . . . . . . . . . . . . . . . 345 Fuel consumption . . . . . . . . . . . . . . . . . . . 280 Headlight washer system . . . . . . . . . . . . . . 118 Menu settings . . . . . . . . . . . . . . . . . . . . . . . 30 Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Salt deposits . . . . . . . . . . . . . . . . . . . . . . 120 Sliding/tilting roof . . . . . . . . . . . . . . . . . . . . 59 Snow chains . . . . . . . . . . . . . . . . . . . . . . . 379 Supplementary heater . . . . . . . . . . . . . . . 332 Towing ........................... 140 Tread depth . . . . . . . . . . . . . . . . . . • . . . . 372 Tyre pressure . . . . . . . . . . . . . . . . . . . . . . 371 Washer fluid reservoir . . . . . . . . . . . . . . . 121 Winter diesel . . . . . . . . . . . . . . . . . . . . . . 345 Winter tyres ......• ·. . . . . . . . . . . . . . . . 378 
Winter diesel . . . . . . . . . . . . . . . . . . . . . . . . 345 
Winter tyres . . . . . . . . • . . . . . . . . . . . . . . . . 378 Four-wheel drive . . . . . . . . . . . . . . . . . . . 378 Speed limitation . . . . . . . . . . . . . . . . . . . . 378 
Wiper blades Changing . . . . . . . . . . . . . . . . . . . . . . . . . 383 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 383 
Wipers ............................... 116 Folding back the wiper blade ........... 119 Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Headlight cleaning system ............. 118 Heated windscreen washer jets ......... 118 Lifting the wiper blade . . . . . . . . . . . . . . . . 119 Rain sensor . . . . . . . . . . . . . . . . . . . . . . . . 119 Service position . . . • . . . . . . . . . . . . . . . . . 119 Things to note ...................... 118 Wiper lever . . . . . . . • . . . . . . . . . . . . . . . . . 117 
Wireless heated windscreen . . . . . . . . . . . . . . . . . . . . . . . . . 116 Wireless heated and Infrared-reflecting windscreen ......................... 116 
Workshop visits...................... 410 Work table California . . . . . . . . . . . . . . . . . . . . . . . . . 230 
Work table, California Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . 231