On Call Service Required VOLVO XC60 2018 Owner´s Manual

YOUR VOLVO
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33
Software Updates
So that you as a Volvo customer shall have the best possible experience from your car, Volvo iscontinuously developing the systems in the carsand the services that you are offered.
You can update the software in your Volvo to the latest version when your car is serviced at anauthorized Volvo dealer. The latest softwareupdate gives you access to new functions andimprovements, as well as previous improvementsincluded with previous software updates. For more information about released updates and answers to frequently asked questions, please go to support.volvocars.com.
NOTE
Functionality after updating may vary depend- ing on market, model, model year and options.
Related information
• Sensus - connection and entertainment (p. 30)
• Handling system updates via Download Cen-ter (p. 575)
Data recording
As part of Volvo's commitment to safety and quality, certain information is recorded regardingvehicle operation, functionality and incidents.
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR isto record, in certain crash or near crash-like sit-uations, such as an airbag deployment or hittinga road obstacle, data that will assist in under-standing how a vehicle's systems performed. TheEDR is designed to record data related to vehicledynamics and safety systems for a short period oftime, typically 30 seconds or less. The EDR inthis vehicle is designed to record such data as:
• How various systems in your vehicle wereoperating;
• Whether or not the driver and passengersafety belts were buckled/fastened;
• How far (if at all) the driver was depressingthe accelerator and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understand-ing of the circumstances in which crashes andinjuries occur. EDR data is only recorded by the vehicle if a more serious collision situation occurs. No data isrecorded by the EDR under normal driving condi-tions and the EDR never registers who is drivingthe vehicle or the location of a crash or a nearcrash-like situation. However, other parties, such as law enforcement, could combine the EDR datawith the type of personally identifying data rou-tinely acquired during a crash investigation. Toread data recorded by an EDR, special equipmentis required, and access to the vehicle or the EDRis needed. Furthermore, your vehicle is equipped with a number of computers whose task is to continu-ously control and monitor the vehicle's operation.They can also register some of this informationduring normal driving conditions, most importantlyif they detect a fault relating to the vehicle'soperation and functionality or upon activation ofthe vehicle's active safety systems (e.g. CitySafety and the auto-brake function). Some of theregistered information is required by technicianswhen carrying out service and maintenance toenable them to diagnose and rectify any faultsthat have occurred in the vehicle and to enableVolvo to fulfill legal and other regulatory require-ments. Information thus registered in the vehicleis registered in the vehicle's computers until thevehicle is serviced or repaired. In addition to theabove, the registered information may - on anaggregated basis - be used for research andproduct development purposes in order to contin-uously improve the safety and quality of Volvovehicles. For additional information, please contact Volvo.

DISPLAYS AND VOICE CONTROL
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103
Service messages
The following table lists a selection of important service messages and what they mean.
MessageMeaning
Stop safelyAStop and switch off the engine. Serious risk ofdamage - contact a work- shopB
.
Turn off engineA Stop and switch off the engine. Serious risk ofdamage - contact a work- shop
B
.
Service urgent Drive to work- shop
A Contact a workshop
B
to
have the vehicle inspected immediately.
Service requiredA Contact a workshop
B
to
have the vehicle inspected as soon as possible.
Regular main- tenance Book time for maintenanceTime for service - contact a workshop B
. Shown
before the next service date.
Regular main- tenance Time for main- tenanceTime for service - contact a workshop B
. Shown on
the next service date.
MessageMeaning
Regular main- tenance Maintenance overdueTime for service - contact a workshop B
. Shown when
the date for service has passed.
Temporarily offA A function has been tem- porarily deactivated andwill be reactivated auto-matically while driving orafter the engine is restar-ted.
A
Part of message, shown along with information on the location of the problem.
B An authorized Volvo workshop is recommended.
Related information
• Handling messages in the instrument panel (p. 103)
• Handling messages saved from the instru-ment panel (p. 105)
• Messages in the center display (p. 138)
Handling messages in theinstrument panel
Messages in the instrument panel are controlled using the right-side steering wheel keypad.

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KEY, LOCKS AND ALARM
* Option/accessory.
262
Disarming the alarm without a functioning
remote key
The vehicle can be unlocked and disarmed even if the remote key is not functioning, e.g. if thebattery is discharged.
1. Open the driver's door using the detachable
key blade.
> This will trigger the alarm.
Location of the backup key reader in the cup holder.
2. Place the remote key on the key symbol inthe backup reader in the tunnel console's cup holder.
3. Turn the start knob clockwise and release. > The alarm will be disarmed.
Turning off a triggered alarm
–Press the unlock button on the remote key or put the ignition into mode I by turning the
start knob clockwise and then releasing it.
NOTE
• Remember that the alarm is armed when the vehicle is locked.
• The alarm will be triggered if any of thedoors is opened from the inside.
Automatically arming and disarming the alarm
Automatically arming the alarm helps prevent inadvertently leaving the vehicle without alarmprotection. If the vehicle is unlocked using the remote key (and the alarm is disarmed) but none of thedoors or tailgate are opened within two minutes,the alarm will be automatically rearmed. The vehi-cle will also re-lock. On some markets, the alarm will be automatically armed following a slight delay after the driver'sdoor has been opened and closed without beinglocked. To change this setting:1.
Tap
Settings in the center display's Top
view.
2. Tap
My CarLocking.
3. Select
Passive Arming Deactivation to
temporarily deactivate the function.
Related information
• Alarm (p. 260)
Foreign Component Detection
*
The Foreign Component Detection function detects if an unknown component has beenconnected to the vehicle.
Each LED headlight * is customized for the vehi-
cle. If an unrecognized headlight is used, the message
Unknown vehicle part. Service
required, unknown part found. will be dis-
played in the instrument panel. Volvo recom- mends contacting an authorized Volvo workshop.
Related information
• Volvo's service program (p. 572)

DRIVER SUPPORT
269
Electronic Stability Control symbolsand messages
A number of symbols and messages related to Electronic Stability Control (ESC) may be dis-played in the instrument panel.
Some examples of symbols and messages are shown in the table below.
SymbolMessageMeaning
Steady glow for approx. 2 seconds. System check when the engine is started.
Flashing light. The ESC is actively operating.
Steady glow. Sport mode is activated.
Note: The ESC system is not deactivated in this mode, but has partially reduced functionality.
ESC Temporarily offThe ESC system's functionality has been temporarily reduced due to high brake system temperatures. The function will be automatically reactivated when the brakes have cooled. See the message in the instrument panel.
ESC Service requiredThe ESC system is not functioning properly.
• Stop the vehicle in a safe place, turn off the engine and then restart it.
• Consult a workshop if the message persists
‒ an authorized Volvo workshop is recommended.
A text message can be erased by briefly pressing the
button in the center of the right-side
steering wheel keypad. If the message persists: Contact a workshop
‒ an
authorized Volvo workshop is recommended.
Related information
• Electronic Stability Control (p. 266)

AUDIO, MEDIA AND INTERNET
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* Option/accessory.477
Information about a notification
If any notifications have been displayed on the screen, tap one for more detailed information (i.e.,the location of the weather problem on a mapand a description of the situation). If a phone number is available in a notification, a
Call button will be displayed. Tap this button for
additional information.
Related information
• SiriusXM Travel Link ®
* (p. 474)
• SiriusXM Travel Link ®
* - Fuel (p. 477)
• SiriusXM Travel Link ®
* - Sports (p. 478)
• SiriusXM Travel Link ®
* - Weather (p. 475)
SiriusXM Travel Link®
* - Fuel5
This SiriusXM Travel Link service provides infor- mation and guidance to service stations near thevehicle providing the type of fuel that you prefer/require for your vehicle.
From the SiriusXM Travel Link home screen, to show fuel information:
–Tap the Fuel button to display the main fuel
screen.
The following categories are shown:
• Search (the magnifying glass icon)
•
Nearby
•Recommended
•Favorites
•Brands
Tap one of the alternatives to display its screen.
NOTE
In each of the categories listed, tapping theSelect fuel type button near the bottom of
the screen opens a sub-view where you can specify the type of fuel preferred/required (
Regular, Midrange, Premium, Diesel,Electric 120V, etc.) Tap Done to return to
the previous screen.
SearchTap the magnifying glass icon. If the function is supported in the current context, a keyboard willappear on the screen. Enter the text of your choice and tap
Search for detailed information if
available.
NearbyTap for a list of service stations in the vicinity of the vehicle, with the nearest station at the top ofthe list. The following information will be provided where available:
• For vehicles using gasoline, the price infor-mation for regular gasoline (unless anothergrade/type of fuel has been selected in
Select fuel type)
• For electric vehicles/hybrids, information about charging stations, showing the totalnumber of charging ports and the number ofports currently not in use
• the distance to the station
• a star icon to set the service station as afavorite
Tap the name of a service station to display moredetailed information. For guidance to the service station, tap the
Start
navigation or Add as waypoint buttons. See
5 This service is not available in Canada.

AUDIO, MEDIA AND INTERNET
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505
Vehicle modem settings
Your vehicle is equipped with a modem that can be used to connect the vehicle to the Internet. Itis also possible to share this Internet connectionover Wi-Fi.
1. Tap Settings in the Top view.
2. Tap
CommunicationVehicle Modem
Internet and select settings:
•
Vehicle modem Internet - select this to
use the vehicle's modem to connect to the Internet.
•
Data usage - tap Reset to reset the coun-
ter for the amount of data received and sent.
•
Network Select carrier
- select a service provider
manually or automatically.
Data roaming - if the box is checked, the
vehicle modem will attempt to connect to the Internet when the vehicle is outside its homenetwork (e.g. if you are in another country).Please note that this could entail additionalcharges. Consult with your service providerfor data roaming terms under your contract.
•
SIM card PIN Change PIN
- a maximum of 4 digits can be
entered.
Disable PIN - select whether a PIN code
will be required to access the SIM card. •
Send request code - used to e.g. download
or check the balance remaining on a prepaid phone card. This function is specific to yourservice provider.
Related information
• Connect the car to the Internet via carmodem (SIM card) (p. 504)
• No or poor Internet connection (p. 506)
Sharing Internet from the vehicle viaWi-Fi hotspot (tethering)
When the vehicle is connected to the Internet, other devices may share the vehicle's Internet connection 12
.
The network service provider (SIM card) must support Internet sharing (tethering). 1. Tap
Settings in the Top view.

MAINTENANCE AND SERVICE
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573
Emission inspection readiness
How do states use OBD II for emission
inspections?
Many states connect a computer directly to a vehicle's OBD II system. The inspector can thenread "faults." In some states, this type of inspec-tion has replaced the tailpipe emission test.
How can my vehicle fail OBD II emission
inspection?
Your vehicle can fail OBD II emission inspection for any of the following reasons:
• If your Check Engine (MIL) light is lit, yourvehicle may fail inspection.
• If your vehicle's Check Engine light was lit,but went out without any action on your part,OBD II will still have a recorded fault. Yourvehicle may pass or fail, depending on theinspection practices in your area.
• If you had recent service that required dis-connecting the battery, OBD II diagnosticinformation may be incomplete and "notready" for inspection. A vehicle that is notready may fail inspection.
How can I prepare for my next OBD II
emission inspection?
• If your Check Engine (MIL) light is lit - or was lit but went out without service, have your vehicle diagnosed and, if necessary, servicedby a qualified Volvo technician.
• If you recently had service for a lit CheckEngine light, or if you had service thatrequired disconnecting the battery, a periodof driving is necessary to bring the OBD IIsystem to "ready" for inspection. Two half-hour trips of mixed stop-and-go/highwaydriving are typically needed to allow OBD II toreach readiness. Your Volvo retailer can pro-vide you with more information on planning atrip.
• Maintain your vehicle in accordance with yourvehicle's maintenance schedule.
Owner maintenancePeriodic maintenance requirements and intervalsare described in your vehicle's Warranty andService Records Information booklet. The following points can be carried out between the normally scheduled maintenance services.
Each time the car is refueled:
•Check the engine oil level.
• Clean the windshield, windshield wipers, headlights, and taillights.
Monthly:
• Check cold tire pressure in all tires. Inspect the tires for wear.
• Check that engine coolant and other fluidlevels are between the indicated "min" and"max" markings.
• Clean interior glass surfaces with a glasscleaner and soft paper towels.
• Wipe driver information displays with a softcloth.
• Visually inspect battery terminals for corro-sion. Corrosion may indicate a loose terminalconnector, or a battery near the end of itsuseful service life. Consult your Volvo retailerfor additional information.
As needed:
Wash the car, including the undercarriage, to reduce wear that can be caused by a buildup ofdirt, and corrosion that can be caused by salt res-idues. Clean leaves and twigs from air intake vents at the base of the windshield, and from other placeswhere they may collect.
NOTE
Complete service information for qualified technicians is available online for purchase orsubscription at www.volvotechinfo.com.