mmi AUDI A4 2021 Owner´s Manual
[x] Cancel search | Manufacturer: AUDI, Model Year: 2021, Model line: A4, Model: AUDI A4 2021Pages: 304, PDF Size: 107.89 MB
Page 179 of 304
8W1012721BC
Audi connect
Data plans!)
Applies to: vehicles with Audi connect
Data plans must be purchased in order to use cer-
tain services >(@) in General information on
page 173.
You can purchase data plans at my.audi.com.
Always follow the information found in > AV
in General information on page 173.
Always follow the information found in >@ in
General information on page 173.
Troubleshooting
Applies to: vehicles with Audi connect Infotainment
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— Depending on the country, there may be re-
strictions on the use of data plans (such as
mobile phone service providers) when driv-
ing in other countries.
— If selling your vehicle, you should delete the
vehicle from the customer portal for the cell
phone service provider to avoid being charg-
ed for additional purchases.
Audi connect Infotainment serv-
ices: individual Audi connect Info-
not available.
Some Audi connect Infotainment services must be activated or
configured through your personal myAudi account before using
tainment services are grayed out or | them for the first time. You can find detailed information online
at my.audi.com.
Wi-Fi hotspot: it is not possible to
connect through Wi-Fi.
restart it.
Check if Wi-Fi is activated in the MMI > page 176.
Delete all existing Wi-Fi connections on your mobile device and
D_ Not available in every market.
177
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Emergency call
the emergency call button (2) will blink. The
emergency call will be made. The emergency call
cannot be canceled.
LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 179.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
Warnings
If there is a critical system failure in the emer-
gency call systems, the vehicle occupants will re-
ceive the following warning: see > page 179, LED
status and > page 179, Messages.
@) Tips
If the emergency call is canceled due toa
poor connection, then the system automati-
cally tries to connect again.
Messages
Applies to: vehicles with emergency call function
& Emergency call function: malfunction! Lim-
ited availability. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
&S Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized
)) The availability of the services offered depends on the
country and may change in the future.
Audi Service Facility immediately to have the
malfunction corrected.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.
Cee Te Re tee cary
Applies to: vehicles with online roadside assistance
RAZ-0443
Fig. 138 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button (@). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button () by mistake, then
press it again.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI. >
179
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Navigation
Navigation
Opening navigation
Applies to: vehicles with navigation system
Fig. 139 Route guidance not started
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.
Opening navigation
» Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster: the
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 183, fig. 140.
@ Open the intelligent search > page 182.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 186, Map operation.
ZA WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 19,
Traffic safety information.
— The route calculated by the navigation sys-
tem is a driving recommendation. Follow
the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle
to reduce the risk of an accident.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>© in General information on page 173.
(i) Tips
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the center display may be re-
quired.
— Applies to: vehicles with Audi connect Info-
tainment: Depending on the country and ve-
hicle equipment, additional services may be
available.
— An additional indicator will appear in the
head-up display.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
All important destinations can be displayed in
the vehicle and in the myAudi app.
181
Page 184 of 304
Navigation
To load destinations in the vehicle automatically,
Audi recommends logging into the vehicle with a
myAudi user > page 30.
myAudi navigation functions:
— You can send destinations and routes from the
myAudi app to the vehicle > page 184.
— Active route guidance in the myAudi app can be
continued in the MMI.
— Depending on the situation, it may be possible
to continue active route guidance from the MMI
in the myAudi app to continue navigating to the
destination after leaving the vehicle.
Entering a destination
Intelligent search for navigation
CEC
Applies to: vehicles with navigation system
Using the intelligent search, you can enter the
data for a navigation destination in any order all
at once (for example, 5th Avenue New York).
Likewise, you can search for points of interest,
contacts, previous destinations, or favorites in or-
der to navigate to the desired destination.
Opening a menu
> Applies to: MMI: Select on the home screen:
NAVIGATION > 2.
Intelligent search
> Enter one or more search terms into the input
field. See > page 23, Text input.
>» Press on the desired destination in the results
list. The Details menu will be displayed.
> Press Start. Route guidance will be activated
and the map will be displayed > page 185,
fig. 142.
Online Points of Interest
> Searching for points of interest: enter the
name of a POI.
> Select: a symbol for a POI category (such as
i >a POI, or
)) Audi provides access to services from third party provid-
ers. Permanent availability cannot be guaranteed, because
that depends on the third party provider.
182
> To display all categories and search for a POI,
select: |---| > a category (such as restaurants) >
a POI.
Change search area
Requirement: route guidance must be active.
>» Applies to: MMI: Select on the home screen:
NAVIGATION > &.
> To change the search area, press (a) / 29 /Pre-
peatedly until the desired search area is select-
ed.
Online search)
Applies to: vehicles with navigation system and online search
You can use the results from a search engine pro-
vider to find a navigation destination.
Requirement: the MMI must be connected to the
Internet > page 173, Audi connect.
> Applies to: MMI: Select on the home screen:
NAVIGATION > © >G.
> Enter one or more search terms into the input
field.
> The search engine provider shows suggestions
£ to narrow down the search.
> Press on suggestions until the desired destina-
tion appears in the results list. If necessary, use
one finger to swipe upward or downward until
the suggestions £ or destinations 9 appear.
> Press on the desired destination 9. The Details
menu will be displayed.
» Press Start.
Route guidance will be activated and the map will
be displayed > page 185, fig. 142.
G) Tips
— The MMI input suggestions depend on the
last navigated destinations.
— The navigation system always searches for
the fastest route. You can have alternative
routes displayed if necessary > page 187.
— If the destination cannot be found, it may
not be stored in the navigation database. >
Page 185 of 304
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Navigation
Check the spelling of the term that was
searched or check the search area
=> page 182.
— Distances to points of interest are displayed
as a straight-line distance from your current
location. The actual distance from your cur-
rent location to the point of interest is up-
dated automatically. The list of points of in-
terest that were found is not resorted when
this happens.
Select destination
Applies to: vehicles with navigation system
| perce cae
D || w 9
A Last Cea a
| Cesare Pics
a
RAX-0146
Fig. 140 Menu: select destination
Opening a menu
Applies to: MMI
> Press NAVIGATION on the home screen.
> If the map is displayed, press 88 @) > page 181,
fig. 139.
The following functions are available > fig. 140:
@ Last destinations e 183
Q), FaVOrites was scenes sy ones es eras 183
@ Contacts ...................., 183
@ Received destns. & routes ....... 184
Loading previous destinations
Applies to: vehicles with navigation system
Your last destinations and routes can be loaded
directly as a navigation destination.
As soon as you start route guidance, the destina-
tion is automatically saved in the last destina-
tions. Your previous destinations are marked with
the © symbol.
If you use myAudi navigation, your previous des-
tinations will be synchronized with your myAudi
account > page 181.
Accessing previous destinations
> Applies to: MMI: Select on the home screen:
NAVIGATION > (8) > Last destinations > select
a destination > Start.
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Last destinations > a destination.
Deleting previous destinations
>» Applies to: MMI: Select on the home screen:
NAVIGATION > (85) > Last destinations > Z >
select one or more entries or Select all > Delete
> (Done).
Gi) Tips
The last route will be automatically deleted
from the list if you start a new route guidance
after canceling the route.
Setting a favorite as the destination
Applies to: vehicles with navigation system
You can access frequent destinations in the favor-
ites. You can quickly and easily start route guid-
ance using the home address or business address
function.
Requirement: a favorite must be stored
=> page 187.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Ga) > Favorites > select a desti-
nation > Start.
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Favorites > a destination.
SY lad dled ee Cully
Applies to: vehicles with MMI and navigation system
You can navigate directly to contacts.
Requirement: a contact must have an address
stored.
» Applies to: MMI: Select on the home screen:
NAVIGATION > (5) > Contacts > a contact.
> Press on the address for a contact.
> Press on a suggested address. The Details
menu will be displayed.
> Press Start.
183
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Navigation
@) Tips
— Ifa contact is grayed out, there is no ad-
dress stored for that contact.
— Navigation to geographic coordinates for a
contact is not possible.
Loading received destinations and routes
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
You can search for destinations or routes in the
myAudi app and send to the vehicle.
Requirement: the MMI and the mobile device
must be connected to the Internet > page 173,
Audi connect. You must have the myAudi app in-
stalled on your mobile device.
> Send a destination or route in the myAudi app
to the vehicle.
» Applies to: MMI: Select on the home screen:
NAVIGATION > (5) > Received destns. &
routes.
> Make sure you are logged into the vehicle and
the myAudi app with the same myAudi account.
The received destination and routes will be
loaded automatically.
> Navigating to a destination: press on a desti-
nation.
> Deleting destinations: select: Z > one or more
entries or Select all > Delete > (Done).
Applies to: vehicles with navigation system
eee
ZeScu &
ene Orn rae
Fig. 141 Details
After you have selected a destination, the details
will be displayed. Route guidance is will not be
active yet.
The functions depend on the vehicle equipment
and the selected destination.
184
@ Map preview: to zoom in on the map pre-
view, press on the map.
@ Route criteria: see > page 192.
® More: additional functions.
@ Weather: Requirement: the MMI must be
connected to the Internet > page 173, Audi
connect. Also see > page 174.
© Applies to: MMI and telephone
Call: Requirement: a mobile device must be
connected to the MMI > page 162. You will
make a direct call to the phone number that
is stored for the destination.
© Start: starts navigation to the displayed des-
tination directly. The map will be displayed
=> page 186, Map operation.
@) Parking: press Parking to search for a park-
ing space at the destination. You can use the
parking space as the destination or stopover.
Details: Requirement: the MMI must be con-
nected to the Internet > page 173, Audi con-
nect.
©) Display of distance/driving time to the des-
tination
@® Weather at the destination: Requirement:
the MMI must be connected to the Internet
= page 173, Audi connect.
Selecting a destination from the map
Applies to: vehicles with navigation system
A point on the map can be used as the destina-
tion.
Opening the map
Applies to: MMI
> Press NAVIGATION on the home screen.
> If necessary, press A to display the map.
Adjusting the scale
> Select: 9/ > select a scale.
Marking the destination
> Press and hold a point on the map until a mark-
ing appears or the address for the selected des-
tination is shown.
Page 187 of 304
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Navigation
Selecting map content (such as POIs) as the
destination
Requirement: map content must be displayed
=>page 191.
> Press on map content on the map (for example,
ii).
Selecting the destination
> Select: 4 > Start.
Route guidance will be activated and the map will
be displayed > page 185, fig. 142.
ST) ee mee EL
Applies to: vehicles with navigation system
You can enter additional destinations during ac-
tive route guidance.
Entering a stopover
Requirement: route guidance must be active.
> Enter a destination > page 182.
Displaying stopovers or the route plan
All destinations are listed in the route plan.
> Press on Pin the side menu on the map
=> page 185, fig. 142.
Editing stopovers
> Press on Pin the side menu on the map
=> page 185, fig. 142.
> Adding a stopover: Select: Add destination >
select a destination > Add to route.
> Moving a stopover: press Z. Touch the > sym-
bol and move the entry to the desired position.
Press Done.
> Deleting a stopover: Select: Z > one or more
entries or Select all > Delete > (Done).
Stopping route guidance
Applies to: vehicles with navigation system
Requirement: route guidance must be active and
the map must be displayed.
> Applies to: MMI: Press BX > page 185, fig. 142.
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Cancel route guidance.
Map
Applies to: vehicles with navigation system
eee)
Pn ae
ie ie [Mena
Fig. 143 Marked map object
Opening the map
Applies to: MMI
> Press NAVIGATION on the home screen.
> If necessary, press /\ to display the map.
The following list gives an overview of the infor-
mation displayed on the map. Press on any func-
tion (for example, alternative routes) to show ad-
ditional options.
Select destination > page 183
Enter a destination using intelligent search
=> page 182
Cancel route guidance > page 185
Current route
Request spoken prompt
Alternative routes > page 187
COOH
OO
Display active destinations, stopovers, or
route plan > page 185. The distance to the
destination including the calculated arrival
time is displayed.
Online traffic information > page 190
Altitude ©®
185
Page 190 of 304
Navigation
Accessing favorites
> Applies to: MMI: Select on the home screen:
NAVIGATION > (8) > Favorites.
If you use myAudi navigation, your favorites will
be synchronized with your myAudi account
=> page 181.
Storing favorites
> Press YY in the Details menu > page 184,
fig. 141.
Storing a home address or business address
> Press Home address or Business address.
When accessed for the first time, you will be
prompted to set the address.
> Select: Create now > enter a destination > OK.
Editing a favorite
Requirement: the favorites list must be dis-
played.
> Setting a favorite as a destination: press ona
favorite.
> Deleting favorites: in the Details menu, press
¥* © page 184, fig. 141, or select: Z > one or
more entries or Select all > Delete > (Done).
> Moving a favorite: press Z. Touch the sym-
bol and move the entry to the desired position.
Press Done.
@ Tips
— After deleting the home address or business
address, only the address is deleted and the
entry will still be displayed in the favorites.
— Please note when moving favorites that
items 1 and 2 are reserved for the home ad-
dress and business address.
On-street parking
Applies
to: navigation system and on-street parking
In supported areas, you can display parking along
the route.
)) Audi provides access to services from third party provid-
ers. Permanent availability cannot be guaranteed, because
that depends on the third party provider.
188
Requirement: the Parking notification must be
switched on > page 22, Notification center. The
MMI must be connected to the Internet
=> page 173, Audi connect. Route guidance must
be active, you must be close to your destination,
and a notification must be displayed or an item
on the map must be marked.
> Press on the notification. Or: press on | on the
map.
> To navigate to a parking: space, press ona col-
ored marking on the map.
> Select: 2 > Start.
Depending on availability, colored markings on
the map indicate the probability of open parking
spaces.
Color Description
Green High probability
Orange |Medium probability
Red Low probability
Satellite map
Applies to: vehicles with navigation system and satellite map
You can display the navigation map with satellite
images.
Requirement: the MMI must be connected to the
Internet > page 173, Audi connect.
> Applies to: MMI: Select on the home screen:
NAVIGATION > ©} > Map settings > Satellite
map).
The map view is based on data packets received
from the Internet in the form of satellite images,
which are then combined with the roadways from
the > page 185, fig. 142 standard map view.
(i) Tips
—The satellite map!) is updated regularly
whenever the function is opened. The proc-
ess may take several seconds.
— When the satellite map display is switched
on ) with the 3D position map type, the >
Page 191 of 304
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Navigation
display automatically switches to the 2D
map type when driving through tunnels.
— Depending on the Internet connection, the
standard map may also be displayed when
the satellite map is switched on )).
Map update
Applies to: vehicles with navigation system
You can update the map data in the MMI witha
map update. The functions depend on the coun-
try and vehicle equipment.
— Map update through online map update
=> page 189.
— Map update through the myAudi app.
— Import a map update from the USB connection
to your MMI > page 190.
— Map update at an authorized Audi dealer or au-
thorized Audi Service Facility. This can result in
additional costs.
Online map update
Applies to: vehicles with online map update
Using map update online, you can update the
map material in your navigation system directly
from your vehicle.
The MMI determines regions based on the vehicle
position. Based on this, update data for these re-
gions are available for your MMI.
Start map update
Applies to: MMI
Requirement: the MMI must be connected to the
Internet > page 173, Audi connect.
> To always allow automatic map updates, select
on the home screen: SETTINGS > System main-
tenance > Automatic online map update. The
MMI starts the map update automatically in
the background when new map material is
available.
)) Audi provides access to services from third party provid-
ers. Permanent availability cannot be guaranteed, because
that depends on the third party provider.
You can check the status of the download process
and the installation in the notification center
> page 22.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
= in General information on page 173.
@ Tips
Because of the high volume of data, Audi rec-
ommends performing the map update using
the USB connection > page 190.
Map update through the myAudi App
Applies to: vehicles with map update through the myAudi app
With the map update through the myAudi app,
you can update the map material in your naviga-
tion system.
Downloading updates
Requirement: you must have a registered myAudi
account. Your vehicle must be registered in your
myAudi account.
> Install the myAudi app on your mobile device
and log in with your login information. Use the
same myAudi account that you use in the vehi-
cle for your myAudi user.
> Download the map material in the myAudi app.
Installing updates
> Log in as a myAudi user in the vehicle
=> page 30.
> Connect your smartphone to the vehicle’s Wi-Fi
hotspot > page 174. The MMI detects the map
material on your smartphone. The map update
will start automatically.
You can check the status of the installation in the
notification center > page 22.
189
Page 192 of 304
Navigation
Map update using the USB connection
Applies to: vehicle map updates using the USB connection
With the map update, you can update the map
material in your navigation system.
Requirement: you must have created a myAudi
account at my.audi.com. Your vehicle must be
registered in your myAudi account.
Downloading updates
> Download the map update at my.audi.com and
store it on a USB flash drive. For additional in-
formation, visit my.audi.com.
Installing updates
> Connect the USB flash drive to the Audi music
interface > page 202.
> Open the notification in the notification center
on > page 22 and press on the notification.
> Press Next. The status of the installation is
shown in the display.
Traffic incidents
Introduction
Applies to: vehicles with navigation system and online traffic
information
ites
The current delay along the route is 30 min.
earch Ogata
Abetter route is available. Time saved: 15 min
[RAX-0180]
a
ocd ec
nN
b> Nt)
© fOMm au)
Fig. 146 traffic information overview
Open traffic information
Requirement: the map must be displayed
=> page 186.
> Press on the traffic jam symbol in the side
menu on the map > page 185, fig. 142.
Display traffic report details
> Press on the traffic report @) > fig. 146.
> To display the previous or next traffic report,
press < or.
190
The following information can be displayed
> fig. 146:
@ Amessage will appear if the MMI calculates a
better route for the current route guidance.
The predicted delay takes into account future
changes to the traffic situation on the route.
Press on an item ina list @ and select the
better route. More information can be found
under > page 187.
@ Atraffic message is displayed. The distance
to the hazardous area is calculated from the
current vehicle position.
@® The traffic messages are only shown when
route guidance is active. Press ona line to
display details about it.
G) Tips
— Particularly critical traffic information, such
as warnings about wrong-way drivers, is au-
tomatically displayed as a notification.
— Traffic information is not available in some
countries.
Traffic rerouting
Applies to: vehicles with navigation system
By receiving traffic information, your MMI calcu-
lates a better route if available and the possible
time saved compared to the current route.
Traffic rerouting
> Start route guidance.
The MMI uses a notification or a note in the traf-
fic information @ > page 190, fig. 146 to indi-
cate a better route. You can decide which route
you would like to use.
To select a better route, you have the following
options:
> Notification: press F. The better route will be
used for route guidance, or press on the notifi-
cation. Press on the information window for the
better route (for example @) > page 187,
fig. 145).
> Note in the traffic information: press on the
list entry @ > page 190, fig. 146. Press on the
information window for the better route (for
example (2) > page 187, fig. 145).