battery AUDI A8 2020 Owner's Guide
[x] Cancel search | Manufacturer: AUDI, Model Year: 2020, Model line: A8, Model: AUDI A8 2020Pages: 360, PDF Size: 95.38 MB
Page 144 of 360
High-voltage system
Emergency release
In case of malfunction, you can manually release
the charging port door or the charging connec-
tor.
Fig. 108 Left side of luggage compartment: emergency re-
lease cover
Fig. 109 Left side of the luggage compartment: emergen-
cy release
Manually releasing the charging port door
> Open the luggage compartment lid.
> Remove the screwdriver from the vehicle tool
kit > page 316 and pry off the cover > fig. 108.
> Loosen the red loop @) > fig. 109 from the re-
tainer and then pull on the loop carefully >@.
> To open the charging port door, press on the
right side of the door.
>» After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
Manually releasing the charging connector
If you are not able to pull the charging connector
out of the vehicle charging port, there may bea
malfunction. You must use the emergency re-
lease to release the vehicle charging connector.
142
Requirement: the “P” gear must be selected and
the vehicle must be unlocked.
> End the charging process > page 140.
> Open the luggage compartment lid.
> Remove the screwdriver from the vehicle tool
kit > page 316 and pry off the cover > fig. 108.
> Carefully pull on the red loop @) > fig. 109
>©.
> Remove the charging connector.
> Close the emergency release cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
® Note
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
IY tre (1
Applies to: vehicles with plug-in hybrid drive
If the or =] indicator light turns on, then the
range is low or very low. Charge the high-voltage
battery.
B AC charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the Audi
charging system that is designed for your vehicle.
|< Charging system: malfunction
This message appears if there is a malfunction in
the vehicle charging infrastructure or the charg-
ing station. Use a different charging station. If >
Page 152 of 360
High-voltage system
> Close the lever @) until it is resting on the con-
nector (2).
> Remove the connector (2) completely.
Attaching the cable
> Lift the lever @ up slightly.
> Insert the connector (2) into the control unit
just until you feel resistance.
> Lift the lever @ all the way up.
> Insert the connector (2) all the way into the
control unit.
> Close the lever ().
> Tighten the screw (3) using the screwdriver pro-
vided.
Z\ WARNING
— Note the warnings for charging > A\ in
Charging on page 140.
— Before switching a cable, always unplug the
power cable from the socket.
— Only change cables in a dry environment.
— The Audi charging system may only be used
as a complete unit consisting of the power
cables, the control unit, and the vehicle ca-
ble. Depending on the country, the total
length of the power cable, control panel and
vehicle cable may be restricted, for example
to 24.6 ft (7.5 m) in the USA. We recom-
mend using only cables approved by Audi.
G) Tips
The power cable with the power connector for
industrial sockets and the Audi charging sys-
tem control unit are designed to work togeth-
er. Changing the power cable to another con-
nector type may reduce the available charging
power of the entire system.
150
Wall mount clip
Applies to: vehicles with plug-in hybrid drive and wall mount
clip
[RAZ-0638|
Fig. 114 Wall mount clip: securing the Audi charging sys-
tem
Securing the Audi charging system
> First insert the control unit in the bottom tabs
on the wall mount clip and then into the upper
tabs.
» Push the control unit in the direction of the ar-
row toward the rear > fig. 114 and let it lock in-
to place.
> Wrap the excess length of cable around the
charging connector mount @) when you are not
charging the high-voltage battery.
> Plug the power cable into the socket (2).
» After charging, you can hook the vehicle charg-
ing connector to the charging connector mount
©.
Locking and unlocking the Audi charging
system
> You can lock or unlock the Audi charging sys-
tem using the key provided by turning it to the
lock position @) or the unlock position @).
Removing the Audi charging system
> Remove the power cable connector from the
socket @).
> Unwind the cable from the charging connector
mount (a).
> To loosen the control unit from the bracket,
push the locking mechanism @) upward.
ZA\ WARNING
Observe the safety precautions in the assem-
bly instructions for the wall mount clip.
Page 204 of 360
Telephone
Disconnecting a mobile device
Applies to: vehicles with telephone
The mobile device will be disconnected from the
MMI and removed from the list of paired devices.
> To disconnect a connected device, use the con-
nection manager > page 268.
Using the Audi phone
box
Applies to: vehicles with Audi phone box
RAH-9151
Fig. 153 Storage compartment under the center armrest:
Audi phone box with holder* and connections
Fig. 154 Storage compartment under the center armrest:
Audi phone box with connections
You can charge your mobile device battery wire-
lessly using the Audi phone box. You can make
calls through the exterior antenna” on the vehi-
cle. Using the external antenna” helps when
there is a low signal and also provides better re-
ception quality.
D_ Not available in all countries. These are additional car
phone functions only in conjunction with Audi connect In-
fotainment*.
2) The Qi standard makes it possible to charge your mobile
device wirelessly.
202
Depending on the vehicle equipment, an Audi
phone box may be installed with or without a
holder.
— Audi phone box with holder*: unfold the Audi
phone box holder @) © fig. 153. Position the
mobile device so that the back of it is on the
symbol @) © fig. 153 between the Audi phone
box and the holder.
— Position the mobile device in the Audi phone
box centered on the @ symbol @ with the dis-
play facing up.
Depending on the vehicle equipment, you may
then be able to use the following functions:
— Connect to the exterior vehicle antenna!)
— Charge a cell phone wirelessly: Requirement:
The ignition must be switched on. The charging
function must be switched on in the MMI. You
must have a Qi-capable2) mobile device.
You can also charge your cell phone using a USB
adapter: Connect your cell phone to the Audi mu-
sic interface using a USB adapter (@). You can
charge your mobile device using specific USB
adapters > page 253, fig. 174.
Reminder signal
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement
—A Qi-capable”) mobile device must be in the
Audi phone box, or
— Your mobile device must be connected to the
Audi music interface by a USB adapter, and the
Audi smartphone interface must be active, or
— Your iPhone® must be connected to the MMI
via Bluetooth® > page 200 and must be charg-
ing through the Audi music interface using a
USB adapter.
Page 220 of 360
Audi connect
Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather information
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > 43.
Adding a location: select: In a new city > enter
the desired location.
> To permanently set weather for a location,
press on a location.
> To always show the weather based on the vehi-
cle position, press on the crosshairs.
Requirement: route guidance must be active.
> To show the weather at the destination, press
on B.
Removing a location: select: Z > one or more lo-
cations or Select all > Delete.
Online news
> Applies to: MMI: Select on the home screen:
NEwWs.
If you logged in to myAudi in your vehicle
= page 41, personalized newsfeeds can be dis-
played.
Access to Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 41. You must have con-
nected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Applies to: MMI: Select on the home screen:
NEWS > GG. Press ona Twitter entry in the list.
Access to the calendar
Requirement: the myAudi app must be installed
and open on your mobile device. Access to your
)) Depends on the country and equipment. These services
are available for a limited time.
218
calendar must be enabled on your mobile device.
You must be logged into the myAudi app with
your myAudi login data and you must have select-
ed your vehicle. The Wi-Fi function on your mo-
bile device and the MMI must be enabled and
your mobile device must be paired to the MMI
Wi-Fi hotspot > page 217.
You can display the your mobile device calendar
on the MMI.
> Applies to: MMI: Press CALENDAR on the home
screen.
Z\ WarNING
Always follow the information found in > A\
in General information on page 216.
@) Note
Always follow the information found in S@ in
General information on page 216.
Audi connect vehicle
control services
Applies to: vehicles with Audi connect vehicle control
With Audi connect vehicle control services )), you
can utilize various services using the myAudi app
or online at my.audi.com.
ZA WARNING
Always follow the information found in > AV
in General information on page 216.
@) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
>
Page 222 of 360
Audi connect
You can control the climate control in your vehi-
cle remotely using these services.
— Start or stop climate control
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 108.
Geofencing Alert
Requirement: a key user must be set in the vehi-
cle > page 42.
This service allows you to set permitted and for-
bidden zones for your vehicle as well as set time
limits for these zones. If your vehicle leaves a
permitted zone or enters a forbidden zone, you
will be notified with a push notification and/or an
e-mail.
Speed Alert
Requirement: a key user must be set in the vehi-
cle > page 42.
You can set up to two speed limits for your vehi-
cle using this service. If your vehicle exceeds a set
speed limit, you will be notified with a push noti-
fication and/or e-mail.
Valet Alert
Requirement: a key user must be set in the vehi-
cle > page 219.
If you give your vehicle to a parking service, you
can set a zone and a speed limit using the myAu-
di app. If the vehicle leaves the zone or exceeds
the speed limit, you will be notified with a push
notification and/or e-mail.
ZA\ WARNING
— Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle sta-
tus report. This could lead to break downs in
on the road, accidents and serious injuries.
— Applies to: vehicles with plug-in hybrid drive
Only perform the climate control functions
if your vehicle was shut off correctly and the
ignition is switched off.
— Applies to: vehicles with plug-in hybrid drive
Only perform charging functions on the
220
high-voltage battery if the vehicle is shut off
correctly, is connected to a suitable socket
and if the ignition is switched off.
G) Tips
For some services, you can select if you would
like to be notified with a push notification
and/or an e-mail.
Settings
Cell phone network
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Data roaming: data roaming is switched off at
the factory. To use a data connection outside of
the country, data roaming must be switched
on. The setting is stored for the current SIM
card or the mobile device that is currently con-
nected.
— Allow MMI online services: when this function
is switched on, a data connection is automati-
cally established in order to use Audi connect
Infotainment services.
— Allow Audi tablet online services: when this
function is switched on, a data connection is
automatically established in order to use Audi
connect Infotainment services on the Audi tab-
let.
— Allow Wi-Fi devices: when this function is
switched on, you can permit or deny mobile de-
vices to connect to the Internet on the Wi-Fi
hotspot.
Page 255 of 360
4N0012721BD
Media
Starting online media
> Applies to: MMI: Select on the home screen:
MEDIA > Source. All online media services sup-
ported in your country will be displayed.
> Press on the desired online media service and
follow the system instructions.
Z\ WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
=> page 20, Traffic safety information.
—Itis only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 86.
@® Note
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >© in General information on
page 216.
— There generally are additional costs when
using an online media service account, espe-
cially when it is used internationally.
@ Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi simply makes the access to online me-
dia services possible through the MMI and
does not take any responsibility for the con-
tent
of the online media services.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions, do not lock the
screen on your mobile device and keep the
myAudi app in the foreground.
Amazon Alexa
Applies to: vehicles with Amazon Alexa integration
You can play various Amazon Alexa content using
the MMI. The voice recognition system is used to
operate it.
Requirement: Amazon Alexa must be activated
> page 39.
> Start Amazon Alexa using the voice recognition
system.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 216.
Multimedia connections
USB adapter cable
[RAH-9202]
Fig. 174 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter
and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for devices with an Ap-
ple Lightning connection
@® USB adapter for devices with USB
type C connection
253
Page 256 of 360
Handle the USB adapter carefully. Do not al-
low it to be pinched.
@) Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
ON ae 1e)
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the «<>
symbol. If multiple USB devices are connected to
the USB ports (for example, a smartphone and a
USB flash drive), all of these devices can be used
as the playback source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=> page 255.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.
ZA\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
254
@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 97.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 253, fig. 174).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
Page 265 of 360
4N0012721BD
Media
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 253, Multimedia
connections/> page 252, Bluetooth audio player.
Audi music interface: the mobile
device is not recognized asa
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.
Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 267 when you are not using the Bluetooth
audio player.
Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode M7P is selected in the settings on your
mobile device.
Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).
Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.
Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.
Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.
Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.
263
Page 267 of 360
4N0012721BD
Audi smartphone interface
— You cannot connect any mobile devices via
Bluetooth when an Apple CarPlay connec-
tion is active.
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
— AUDI AG merely provides access to third
party services through the MMI and does
not assume any responsibility for the con-
tent of these services.
Problem Solution
Audi smartphone Check the battery charge level on your smartphone.
interface cannot be | Check the USB cable and use a different one if necessary.
opened.
cle is being operated.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
Android Auto: check if the Android Auto app is installed on your smartphone.
Connecting the Make sure that you are using the correct USB adapter and check if the USB
smartphone to the | adapter is connected correctly to your smartphone and the Audi music interface
MMI failed. => page 253.
Apple CarPlay: check if Apple CarPlay is activated on your iPhone.
vehicles.
Android Auto: check in the Android Auto app if Android Auto permits new
start your iPhone.
Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
=> page 268. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 20. Re-
The smartphone is
not automatically
detected. => page 253.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
Check if the requirements needed to connect a smartphone have been met.
265
Page 277 of 360
4N0012721BD
Checking and Filling
safety precautions provided in the following in-
formation. The engine compartment is a dan-
gerous area in the vehicle. > A.
ZA WARNING
— Turn the engine off.
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Allow the engine to cool.
— Keep children away from the engine com-
partment.
— Never spill fluids on a hot engine. These flu-
ids (such as the freeze protection contained
in the coolant) can catch fire.
— Avoid short circuits in the electrical system.
— Never reach into the radiator fan. The fan is
temperature-controlled and can turn on
suddenly, even when the ignition is switched
off.
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— Plug-in hybrid drive: the coolant expansion
tank cap is equipped with a seal that must
never be removed under any circumstances
= page 277, fig. 183. If the coolant expan-
sion tank for the high-voltage system is not
sealed, please contact an authorized Audi
dealer or authorized Audi Service Facility.
— Plug-in hybrid drive: the sealed cap must on-
ly be opened by an authorized Audi dealer or
authorized Audi Service Facility.
— The cap on the coolant expansion tank must
never be opened when the coolant is hot.
The cooling system is under pressure. There
is a risk of burns
— To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
thick cloth when opening.
— Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
— Due to the risk of electric shock, never touch
the ignition cable or other components in
the electronic high-voltage ignition system
when the engine is running or is starting.
— Ifa gear is engaged while the vehicle is sta-
tionary and the engine is running, do not
press the accelerator pedal inadvertently.
Pressing the accelerator pedal will cause the
vehicle to move, and this could result in an
accident.
— If inspections or repairs must be performed
while the engine is running, moving compo-
nents (such as the ribbed belt, generator,
and radiator fan) pose an additional risk.
— Set the parking brake first and select the
“P” (Park) selector lever position.
— Always make sure that no parts of the
body, jewelry, ties, loose clothing, and
long hair can be caught in moving engine
components. Before any work, always re-
move any jewelry and/or ties, tie back long
hair, and make sure all clothing fits close
to the body to reduce the risk of anything
becoming caught in engine components.
— Pay attention to the following warnings list-
ed when work on the fuel system or on the
electrical equipment is required.
— Do not smoke.
— Never work near open flames.
— Always have a working fire extinguisher
nearby.
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Limit your exposure to exhaust and chemi-
cals to as short a time as possible.
ZA\ WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit
275