charging AUDI A8 2020 Owner's Guide

Telephone

— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
: se) s ve
Ov - er ne
— Only one mobile device at a time can be | | Ye)
|
ees) i
Using the telephone
ONT are mat) yada mired elie
Applies to: vehicles with telephone
charged wirelessly in the Audi phone box.

— You can switch the front and rear Audi
phone box charging function on and off sep-
arately.
— Strong transmission quality* cannot be
guaranteed if more than one mobile device
is in the box.
Fig. 155 Upper display: selection menu
Requirement: A mobile device must be connected
to the MMI > page 200.
> Applies to: MMI: Select on the home screen:
—To reduce the risk of malfunctions, make PHONE
sure the mobile device is positioned correct-
ly in the Audi phone box. The following phone functions will be available:
— Make sure there are no objects between the @ Search
Audi phone box and the mobile device. @ Calllist 00.0.0... eee 204
— Placing the mobile device in a bag or protec- @® Favorites ......... 0... eee eee 205
tive sleeve inside the Audi phone box can in- @® Contacts ..............222255. 205
terfere with the connection to the external © Voicemail 206
antenna*.
Dial OP ou © snseene © w seeninss « o somnase 206
— Metallic objects in the Audi phone box block 1) 3 hn _ ised
the wireless charging of your mobile device @ Swit Ing Retweenitwemoplsise 210
MIGOS! «axons s i conve vw anaminn + x swavaws a &
and calls made using the exterior antenna’*.
—The maximum charging output is 5 W.
— The charging time and temperature will vary
depending on the mobile device being used.
— If you are not using the Audi phone box with
the holder*, you can close the holder @)
The selected telephone functions will also be
available in the instrument cluster > page 212
and the Rear Seat Remote* > page 212.
Covey em ae] Me
> fig. 153. Applies to: vehicles with telephone
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi Call list @-- eos
Smith, John “@ 2018-10-28 fo)
ee caeer 9:31AM
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac- Albert, Simon (3) PONE S to)
cessories. Audi has verified their reliability,
safety, and suitability.
204
Pe ee ae eT
PUTT ale aeay
ec aR en cd
PNT Me ea
Mobile 001712345678
Fig. 156 Upper display: Call list
ErEn
2018-10-28
2:01PM
PO ate}
EL CS)

Requirement: the call list must contain a phone
number.
> Applies to: MMI: Select on the home screen:
PHONE > Call list.

4N0012721BD
Telephone

— Follow the system instructions.
Activating private mode
— Press on a connected Bluetooth device.
— If you would like to deny MMI access to infor-
mation such as your call list and contacts, press
Private mode off. The private mode will be acti-
Storing a mobile device as a favorite
— Press on a connected Bluetooth device.
—To set a Bluetooth device as a favorite, press
Not a favorite.
vated.
Troubleshooting
Applies to: vehicles with telephone
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a cell phone have been
met > page 200, or
make sure you did not accidentally decline the PIN for establishing
a connection on your cell phone. If necessary, repeat the pairing
process > page 200.

After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your cell phone.
Check for prompts on your mobile device when connecting via
Bluetooth.

Applies to: vehicles with Rear Seat Remote: Check if private mode
is active > page 215.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

Wireless cell phone charging is
not working or is interrupted.
Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Check if your mobile device is positioned correctly in the Audi
phone box > page 202 and no other objects are between them.

The MESSAGES menu is not avail-
able.

Check if the Show messages option is on your mobile device and it
is enabled.

215

4N0012721BD
Audi connect

services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 42.
> Install the myAudi app on your mobile device
and log in with your access information.
G@) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
Yate]
Applies to: vehicles with Audi connect vehicle control
Depending on the country and the vehicle equip-
ment, the following services may be available:
Locking and unlocking the vehicle by remote
control
Requirement: the vehicle must be parked and the
ignition must be switched off.
This service allows you to unlock or lock your ve-
hicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
Online Audi service request
Requirement: the service must be activated on-
line at my.audi.com and an authorized Audi deal-
er or authorized Audi service facility must be se-
lected.
This service transmits service-relevant data to
your selected authorized Audi dealer or author-
ized Audi service facility. They will contact you
before your next service appointment.
Stolen Vehicle Locator
This service assists you in locating your vehicle if
it is stolen.
— Contact the police. You receive a Case ID.
— Call the service hotline and give your Case ID.
The service hotline will forward the established
data to the police. You receive the Audi Service
hotline number when you purchase your vehicle.
Trip data
Applies to: vehicles with plug-in hybrid drive
Depending on the vehicle equipment, certain
driver information system data is transmitted to
a server. An overview of your trips with the values
from the short-term memory/long-term memory
can be displayed, for example, the driving dura-
tion. The values may differ from the values dis-
played in the vehicle.
Remote charging
Applies to: vehicles with plug-in hybrid drive
Requirement: When changing the charging mode
the ignition is switched off.
You can control and monitor the charging process
remotely with the service.
— Charging mode: immediate charging or delayed
charging (timer)
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 137.
Auxiliary climate control
Applies to: vehicles with auxiliary climate control
Requirement: the ignition must be switched off
when starting or stopping climate control. >
219

Audi connect

You can control the climate control in your vehi-
cle remotely using these services.
— Start or stop climate control
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 108.
Geofencing Alert
Requirement: a key user must be set in the vehi-
cle > page 42.
This service allows you to set permitted and for-
bidden zones for your vehicle as well as set time
limits for these zones. If your vehicle leaves a
permitted zone or enters a forbidden zone, you
will be notified with a push notification and/or an
e-mail.
Speed Alert
Requirement: a key user must be set in the vehi-
cle > page 42.
You can set up to two speed limits for your vehi-
cle using this service. If your vehicle exceeds a set
speed limit, you will be notified with a push noti-
fication and/or e-mail.
Valet Alert
Requirement: a key user must be set in the vehi-
cle > page 219.
If you give your vehicle to a parking service, you
can set a zone and a speed limit using the myAu-
di app. If the vehicle leaves the zone or exceeds
the speed limit, you will be notified with a push
notification and/or e-mail.

ZA\ WARNING
— Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle sta-
tus report. This could lead to break downs in
on the road, accidents and serious injuries.
— Applies to: vehicles with plug-in hybrid drive
Only perform the climate control functions
if your vehicle was shut off correctly and the
ignition is switched off.
— Applies to: vehicles with plug-in hybrid drive
Only perform charging functions on the

220

high-voltage battery if the vehicle is shut off
correctly, is connected to a suitable socket
and if the ignition is switched off.
G) Tips
For some services, you can select if you would
like to be notified with a push notification
and/or an e-mail.

Settings
Cell phone network
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Data roaming: data roaming is switched off at
the factory. To use a data connection outside of
the country, data roaming must be switched
on. The setting is stored for the current SIM
card or the mobile device that is currently con-
nected.
— Allow MMI online services: when this function
is switched on, a data connection is automati-
cally established in order to use Audi connect
Infotainment services.
— Allow Audi tablet online services: when this
function is switched on, a data connection is
automatically established in order to use Audi
connect Infotainment services on the Audi tab-
let.
— Allow Wi-Fi devices: when this function is
switched on, you can permit or deny mobile de-
vices to connect to the Internet on the Wi-Fi
hotspot.

Handle the USB adapter carefully. Do not al-
low it to be pinched.
@) Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
ON ae 1e)
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the «<>
symbol. If multiple USB devices are connected to
the USB ports (for example, a smartphone and a
USB flash drive), all of these devices can be used
as the playback source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=> page 255.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-

creases the risk of an accident.

254
@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 97.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 253, fig. 174).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.

4N0012721BD
Checking and Filling
Engine compartment overview
The most important check points.




Fig. 183 Typical location of the reservoir and the engine oil filler opening (example)
Follow the safety precautions > page 274. G) Tips
@ Washer fluid reservoir (6) > page 287 Plug-in hybrid drive*: read the information re-
@ Jump start point (+) under a cover, (-) with garding the coolant expansion tank under
hex head screw > page 286, Charging the 12 => page 282 and the jump start under >@® in
Volt vehicle battery, > page 322, Jump start- Preparation on page 323.
ing
® Engine oil filler opening (387) 9 page 279 Engine oil
@ Brake fluid reservoir (O)
under a cover
© page 283
© Coolant expansion tank for combustion en- If you need to add engine oil, use an oil that is
gine (4) > page 282 listed on the sticker. The sticker is located at the
© Plug-in hybrid drive: coolant expansion tank front of the engine compartment > page 277,
for the high-voltage system ( page 282 fig. 183.
@ Sticker* for engine oil specifications
If the recommended engine oil is not available, in
=> page 277
an emergency you may add a maximum of 1
The engine oil filler opening may be located ina quart (1 liter) of ACEA C3 or API SN engine oil
different area depending on the specific engine. one time until the next oil change.
For more information on the correct engine oil
for your vehicle, contact an authorized Audi >
277

4N0012721BD
Checking and Filling

Multiple batteries with different technologies
may be installed in your vehicle:
— Vehicle battery (for example, for starting the
engine, basic power supply) > page 285, 12
Volt vehicle battery or > page 286, Other bat-
tery types
— Auxiliary battery (for example, for recuperation
or optional equipment) > page 286, Other bat-
tery types
— Applies to: Plug-in hybrid drive: High-voltage
battery (for example, for electric driving)
= page 136, Introduction.
Not running the vehicle for long periods of
time
The battery will gradually drain if the vehicle
does not run for long periods of time. To ensure
that the vehicle can still be started, the electrical
equipment will be limited or switched off. Some
convenience functions, such as interior lighting
or power seat adjustment, may not be available
under certain circumstances. The convenience
functions will be available again when you start
the
engine.
Even when electrical equipment is switched off,
the equipment can still drain the battery if the
vehicle is not driven for Long periods of time.
Deep draining results in a chemical reaction that
destroys the inside of the battery. The battery
must be charged every month to prevent this
= page 286. Contact an authorized Audi dealer or
authorized Audi Service Facility for more infor-
mation.
Winter operation
Cold weather places an especially high load on
the 12 Volt vehicle battery. Have the battery
checked by an authorized Audi dealer or author-
ized Audi Service Facility before cold weather be-
gins.

authorized Audi dealer or authorized Audi
Service Facility.
— Never connect a charging cable or jump
start cable directly to the 12 Volt vehicle
battery. Only use the connections in the en-
gine compartment > page 286.


Z\ WARNING
California Proposition 65 Warning:
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.

@) Note
— If the vehicle will be parked for long periods
of time, protect the battery against the cold
so that it will not be destroyed by “freezing”
=> page 286, Charging the 12 Volt vehicle
battery.
— There are electrical components under the
cargo floor behind a trim panel that warm
up during operation. To reduce the risk of
the components overheating, do not store
objects such as blankets under the cargo
floor. If the components overheat, they will
switch off temporarily. This will be indicated
by a message that will be displayed in the
instrument cluster until the temperature re-
turns to normal.
PAO A Ula wer Lasley,
Explanation of warnings:
Always wear eye protection.



ZA\ WARNING
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an

Fire, sparks, open flame, and smoking are
forbidden.


Battery acid is highly corrosive. Always
wear protective gloves and eye protection.
A highly explosive mixture of gases can
form when charging batteries. >


285

Checking and Filling


Always keep children away from battery
@) acid and the battery.

@/ | Always follow the instructions in the oper-
fQ | ating manual.

@ For the sake of the environment
2 ¥ Lead-acid batteries must be disposed of
using methods that will not harm the environ-
ment. Do not dispose of them in household
trash. They contain harmful substances, such
as sulfuric acid and lead, and also recyclable
raw materials. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
Other battery types
Explanation of warnings:

Fire, sparks, open flame, and smoking are
® forbidden.

Always keep children away from battery
3) acid and the battery.

@/ | Always follow the instructions in the oper-
fQ | ating manual.


ZA WARNING
All work on the batteries must only be per-
formed by an authorized Audi dealer or au-
thorized Audi Service Facility.
— Gases that escape from these different bat-
tery types can be poisonous or flammable.
— The contents of these battery types can be
corrosive. If any battery contents come into
contact with the skin, flush the affected
area for at least 15 minutes with clean wa-
ter. Then wash the affected area with soap.
Have the affected area examined by a medi-

cal professional.

() Note
Components must not be connected to the
battery terminals and wires on these battery
types because this increases the risk of dam-
age, for example due to overvoltage.
286
@) For the sake of the environment

OE These types of batteries must be dis-
posed of using methods that will not harm
the environment. Do not dispose of them in
household trash. They contain harmful sub-
stances and recyclable raw materials. Contact
an authorized Audi dealer or authorized Audi
Service Facility for more information.
Charging the 12 Volt vehicle battery

Fig. 187 Engine compartment: connectors for a charger or
jump start cables
Note the safety precautions > page 274, General
information, > /\ in Battery general informa-
tion on page 285 and > /\.
Requirement: only use chargers with a maximum
charging current of 14.8 volts. The battery ca-
bles remain connected.
> Switch off the ignition and all electrical equip-
ment.
> Open the hood > page 276.
> Open the cover on the positive terminal
> fig. 187.
> Clamp the charger terminal clamps to the jump
start pins according to the instructions. (Hex
head bolt under a cover (), hex head bolt on
the vehicle body ©).
> Insert the power cable for the charging device
into the socket and switch the device on.
> At the end of the charging process, switch the
charger off and pull the power cable out of the
socket.
> Remove the charging device terminal clamps.
> Close the cover on the positive terminal.
> Close the hood > page 276.

4N0012721BD
Checking and Filling


AN WARNING
— Never connect a charging cable or jump
start cable directly to the 12 Volt vehicle
battery. Only use the connections in the en-
gine compartment > page 286.
— A highly explosive mixture of gases can form
when charging batteries. Only charge the
battery in well-ventilated areas.
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). Do not charge or
use a frozen or thawed battery. If ice forms,
the battery housing can crack and battery
electrolyte can leak out, which increases the
risk of an explosion and chemical burns.
Contact an authorized Audi dealer or author-
ized Audi Service Facility for more informa-
tion.
— Do not connect or disconnect the charging
cable while charging because this increases
the risk of an explosion.


@) Tips
Read all of the manufacturer's instructions
for the charger before charging the battery.
Windshield washer
system

B4M-0135,

Fig. 188 Engine compartment: washer fluid reservoir cap
Follow the safety precautions > page 274, Gener-
al information.
The windshield washer reservoir > contains the
cleaning solution for the windshield and the
headlight washer system > fig. 188, > page 277.
The reservoir capacity can be found in
=> page 342.
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Message
gS Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
() Note
—The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection or oil change reminder: after driv-
ing a certain distance, a message appears in the
instrument cluster display each time the igni-
tion is switched on or off. The remaining dis-
tance or time is displayed briefly.
— Inspection or oil change due: if your vehicle
has reached an inspection or oil change interval
or both intervals at the same time, the mes-
sage Inspection due! or Oil change due! or Oil
change and inspection due! appears briefly af-
ter switching the ignition on or off.
Checking service intervals
You can check the remaining distance or time un-
til the next oil change or next inspection in the
Infotainment system.
Applies to: MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals.
287
>

4N0012721BD
Care and cleaning




Component Situation Solution
Laser scanner Deposits Soft sponge with a mild soap solution®
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail Road salt Water, cleaning solution suitable for stainless steel, if nec-
pipes essary
Decorative parts/ | Deposits Mild soap solution ®, a cleaning solution suitable for stain-
trim less steel, if necessary

Paint Paint damage Repair with touch-up paint

Spilled fuel Rinse with water immediately

Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.

Corrosion Have it removed by an authorized Audi dealer or authorized
Audi Service Facility.

Water no longer
beads on the surface
of clean paint
Treat with hard wax (at least twice per year)

No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant

Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth

Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® and a soft
cloth



Carbon compo-__| Deposits Clean the same way as painted components > page 309
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®
Audi e-tron Deposits Soft, dry towel
charging system
Wall mount clip | Deposits Soft towel with alcohol-free cleaning solution

a) Mild soap solution: maximum two tablespoons of
Interior cleaning
neutral soap in 1 quart (1 liter) of water



Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®
trim

311