service indicator AUDI E-TRON 2019 User Guide

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Driving dynamic

Have the steering system checked immediately
by an authorized Audi dealer or authorized Audi
Service Facility. Please note that the red indicator
light may turn on after restarting the drive sys-
tem. Do not continue driving if it does.
|e —o| Steering lock: malfunction! Please contact
Service
There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.

Z\ WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.
G) Tips
If the & or a indicator light only stays on
for a short time, you may continue driving.

ALL wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving through curves
=> page 102.
The all-wheel drive system is designed for high
engine power. Your vehicle is exceptionally pow-
erful and has excellent driving characteristics
both under normal driving conditions and on
snow and ice. Always read and follow safety pre-
cautions > A\.

Z\ WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-


cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive vehi-
cles, the engine RPM does not increase sud-
denly when the vehicle begins hydroplaning.
Adapt your speed to the road conditions to
reduce the risk of an accident.
BB att-wheel drive: malfunction! Limited stabil-
ity. Please contact Service

Driving stability is reduced. Continue driving with
caution. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately.
Electronic Stabilization
Control
Electronic Stabilization Control (ESC) supports
driver safety. It reduces the risk of slipping and
improves driving stability. ESC detects critical sit-
uations, such as if the vehicle is oversteering or
understeering, or if the wheels are spinning. The
brakes are applied or the engine torque is re-
duced in order to stabilize the vehicle.
If the [i indicator light blinks while driving, the
ESC is actively regulating.
If the BA indicator light turns on, the system has
switched the ESC off. In this case, you can switch
the ignition off and then on to switch the ESC on
again. The indicator light turns off when the sys-
tem is fully functional.
If the B indicator light turns on, ESC was limit-
ed or switched off manually > page 102.
The following systems are integrated in the ESC:
Anti-lock braking system (ABS)
ABS prevents the wheels from locking when brak-
ing. The vehicle can still be steered even during
hard braking. Apply steady pressure to the brake
pedal. Do not pump the pedal.
101
>

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Driving dynamic

some situations to limit the ESC so that the
wheels can spin:
— Rocking the vehicle to free it when it is stuck
— Driving in deep snow, on unpaved ground, or
with snow chains
— Offroad mode: driving downhill while braking
on loose ground
— Offroad mode: driving with axle articulation
Limiting ESC (Sport/Offroad mode)
—To limit the ESD, press the £20 button briefly.
The B indicator light turns on.
— To completely reactivate the ESC stabilization
function, press the button again. The indicator
light turns off.
Either Sport or Offroad mode will be activated
depending on the selected Audi drive select
mode*. Sport mode is particularly suited for driv-
ing on an even road surface. Offroad mode is suit-
able for uneven terrain with loose ground.
Switching off ESC
— To switch off the ESC, press and hold the Sor
button for more than three seconds. The B
and Ea indicator lights turn on.
— To completely reactivate the ESC stabilization
function, press the button again. The indicator
lights turn off.

Z\ WARNING
— When the ESC is switched off or limited,
there will be no vehicle stabilization or it will
be limited. The driving wheels could spin
and the vehicle could swerve, especially on
slick or slippery road surfaces, which in-
creases the risk of an accident.
— Because of the increased risk of an accident,
only drive with the ESC switched off or limit-
ed when it is necessary. Reactivate the ESC
as soon as possible.

@ Tips
If malfunctions occur in other systems or cer-
tain driver assist systems are active, the ESC
must be switched on by the system. In these
cases, the ESC is automatically switched on
and cannot be limited or switched off with the
button.
BB fs / B © Stabilization control (ESC/
ABS): malfunction! See owner's manual
There is a malfunction in the ABS or EDL. This al-
so causes the ESC to malfunction. The brakes still
function with their normal power, but ABS is not
active.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
103

High-voltage system

> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the yellow loop (2) from the retainer
and then pull on the loop carefully >@).
> Remove the charging connector.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
After releasing manually, secure the loop(s) on
the retainer and close the cover in the motor
compartment.
() Note
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Messages
If the or =] indicator light turns on, then the
range is low or very low. Charge the high-voltage
battery.
Esq Warning! Please check the charging unit
cover. See owner's manual
This message appears if the charging unit cover is
opened while driving. Stop the vehicle as soon as.
possible and try to close the cover using the but-
ton @ © page 108, fig. 89 or by hand. If the cov-
er cannot close and/or the message continues to
appear, drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately and
have the malfunction corrected > A\ in Charging
on page 109; >@ in Charging on page 109.
B AC charging system: malfunction! Please
contact Service
B DC charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Drive to an authorized Audi
112
dealer or authorized Audi Service Facility immedi-
ately.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the Audi
charging system that is designed for your vehicle.
EB charging system: malfunction
This message appears if there is a malfunction in
the vehicle charging infrastructure or the charg-
ing station. Use a different charging station. If
this message does not turn off, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
Charging equipment
Introduction
Depending on the vehicle equipment, the Audi e-
tron compact charging system may be available.
Using the charging equipment
Pay attention to the following information for
safe handling of the charging equipment:
— Secure the charging equipment against any
strain, such as being run over, falling, pulling,
bending, and crushing.
— Do not submerge the charging equipment in
water and do not cover it with snow or ice.
— Only pull at the plugs when removing the
charging cable from the vehicle and from the
power supply.
— Put the cap on after using the charging cable.
— Only operate the Audi charging system ina
power supply system with a frequency of
50 Hz/60 Hz.
— Only operate or store the Audi charging system
at a humidity level between 5% and 95% (no
condensation).
— The Audi charging system is protected against
dust and splashing water (IP55 (USA: Enclosure
3).
Depending on the country, different warnings
may be on the charging equipment.

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High-voltage system

Control unit: status and malfunction indicators




Indicator lights Meaning Solution
() Lights up green |The charger is ready to charge, | Starting the charging process
o OQ Off but is not charging. => page 108.
O & Off
o 0 Off
=) Off
CJ Flashing green _| The vehicle is being charged
o Q Off with the ground conductor
oO B of monitor activated.
o 0 Off
a) Off
() Flashing green _| The power cable has overheat- | After the cable cools down, the malfunc-
© © Lights up yellow | ed. Possible cause of the mal- | tion will be automatically cleared. Until it
Oo & off function: a multi-phase socket | cools down, charging performance will be
Oo 0 Off is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con-
“4 Off ance will be reduced. nection checked by a qualified electrician.
() Flashing green | The control unit has overheat- | After the control unit cools down, the
o O Off ed. The charging performance | malfunction will be automatically
oO B of will be reduced. cleared. Until it cools down, charging per-
© 0 Lights up yellow formance will be reduced. If the malfunc-
tion continues, have the control unit
“a Off checked by an authorized Audi dealer or
authorized Audi Service Facility.
() Lights up red The power cable has overheat- | After the cable cools down, the malfunc-
© © Lights up yellow |ed. The charging process has __| tion will be automatically cleared and the
oO B of been interrupted. charging process will resume. If the mal-
function continues, have the control unit
o 0 off checked by an authorized Audi dealer or
“a Off authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.
C2 Lights up red The control unit has overheat- | After the control unit cools down, the
Oo O Off ed. The charging process has__| malfunction will be automatically cleared
oO B off been interrupted. and the charging process will resume. If
iG Ligteewp yelbaw the malfunction continues, have the con-
trol unit checked by an authorized Audi
1 Off

dealer or authorized Audi Service Facility.

115

High-voltage system


Indicator lights Meaning Solution





ia Lights up red The charging infrastructure of | After the power supply/household con-
© © Flashing yellow |the power supply/household | nection stabilizes, the malfunction will be
Oo B of connection is restricted. Possi- | automatically cleared and the charging
o 8 of ble cause of the malfunction: | process will resume. If the malfunction
low voltage or poor power fre- | continues, have the power supply/house-
“4 Off quency. The charging process | hold connection checked by a qualified
has been interrupted. electrician.
4 Lights up red There is a malfunction inthe | After the vehicle charging system stabiliz-
o O Off vehicle charging system. The | es, the malfunction will be automatically
© B® Flashing yellow charging process has been in- | cleared and the charging process will re-
oO 6 Off terrupted. sume. If the malfunction continues, have
the vehicle checked by an authorized Audi
“A Off dealer or authorized Audi Service Facility.
C2 Lights up red The power cable or vehicle ca- | Have the power or vehicle cable replaced
o OQ Off ble is faulty. Possible cause of | by an authorized Audi dealer or author-
oO B otf the malfunction: the coding _| ized Audi Service Facility.
© 0 Flashing yellow resistance of the power or ve-
hicle cable is not compatible.
a) Off The charging process has been
interrupted.
€) Lights up red There is a malfunction in the | End the charging process at the vehicle
o OQ Off vehicle charging system. The | and remove the vehicle cable from the ve-
© B Lights up red charging process has been in- | hicle charging port. Disconnect the charg-
Oo 0 Off terrupted. er from the power supply and reconnect it
after 60 seconds. Restart the charging
“a Off process > page 108. If the malfunction
continues, have the vehicle checked by an
authorized Audi dealer or authorized Audi
Service Facility.
() Lights up red There is an overvoltage inthe | Disconnect the charger from the power
©
© Flashing red charging infrastructure of the | supply and reconnect it after 60 seconds.
Oo B of power supply/household con- | If the malfunction continues, have the
Oo 0 Off nection. The charging process | power supply/household connection
has been interrupted. checked by a qualified electrician.
=| Off
Ca Lights up red The control unit has atechni- | Disconnect the charger from the power
Oo QO Off cal malfunction. The charging | supply and reconnect it after 60 seconds.
0 & of process has been interrupted. | If the malfunction continues, have the
* 0 vightsupred control unit checked by an authorized Au-
25 see di dealer or authorized Audi Service Facili-

ty.

116

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High-voltage system


Indicator lights Meaning Solution



() Lights up red The control unit has atechni- | Disconnect the charger from the power
o Q Off cal malfunction (self-test supply and reconnect it after 60 seconds.
oO B of failed). The charging process _ | If the malfunction continues, have the
© 0) Flashing red has been interrupted. control unit checked by an authorized Au-
di dealer or authorized Audi Service Facili-
a Off ty.
C) Lights up red The charging infrastructure of | Have the control unit checked by an au-
@ © Lights up red the power supply/household | thorized Audi dealer or authorized Audi
© ®& Lights up red connection is insufficient: the | Service Facility, and have the power sup-
ground conductor is interrupt- | ply/household connection checked by a
Oo 0 Off ed or not present. The ground | qualified electrician.
“al Off conductor monitor has inter-
rupted the charging process.
() Lights up red The indicator light in the reset | Have the control unit replaced by an au-
@ © Lights up red button on the control unit is | thorized Audi dealer or authorized Audi
© B Lights up red faulty. The charging process _| Service Facility.
. has been interrupted.
e@ J Lights up red
1 Off
() Lights up red The control unit has detected | Press and hold the *— button for at least
© © Lights up red residual current. The charging |two seconds. If the malfunction contin-
© & Lights up red process has been interrupted. | ues, have the control unit checked by an
© 0 Lights up red authorized Audi dealer or authorized Audi
Service Facility, and have the power sup-
“a Flashing red ply/household connection checked by a
qualified electrician.
c) Lights up red The charging infrastructure is | Disconnect the charger from the power
©
Q Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© & Flashing red process has been interrupted. | connection checked by a qualified electri-
© ( Flashing red Sil
“a Off
() Lights up red The control unit has atechni- | Disconnect the charger from the power
@ © Lights up red cal malfunction. Possible supply and reconnect it after 60 seconds.
© B Lights up red cause of the malfunction: If the malfunction continues, have the
MD Lightsup red software error or the load re-__| control unit checked by an authorized Au-
lay has been switched incor- | di dealer or authorized Audi Service Facili-
| Lights up red rectly. The charging process __| ty, and have the power supply/household
has been interrupted. connection checked by a qualified electri-
cian.
() Flashing red The control unit has a serious | Have the control unit replaced by an au-
Oo QO Off malfunction. The charging thorized Audi dealer or authorized Audi
oO B of process has been interrupted. | Service Facility.
e (Lights up red
+ Off

117

High-voltage system


Indicator lights Meaning Solution

() Off The indicator light in the
© © Lights up red On/Off button on the control
© & Lights up red unit is faulty. The charging
. process has been interrupted.
e {Lights up red

aj Lights up red
Have the control unit replaced by an au-
thorized Audi dealer or authorized Audi
Service Facility.

@ Tips
— The device runs a self test after power has
been restored to the control unit. If a self
test is successful, all indicator lights will il-
luminate green for two seconds.
— If a household socket is used for the charg-
ing process, the charging power level is au-
tomatically set to 100%. If multiple electri-
cal consumers are connected to a circuit,
the charging power may be limited to 50%
when charging with a household socket in
order to relieve the load on the electrical in-
stallation.
— If an industrial socket is used for the charg-
ing process, the charging power level is au-
tomatically set to 50%. To receive the maxi-
mum charging power, the value must be set
to 100%.
— The Audi e-tron compact charging system is
designed for charging at sockets with a volt-
age of 120 V/240 V. If your socket has a dif-
ferent voltage, contact and authorized Audi
dealer or authorized Audi Service Facility.
— If your Audi e-tron compact charging sys-
tem has a fixed connection, meaning can be
connected directly to the power supply
without a power cable, contact a qualified
electrician or an authorized Audi dealer or
authorized Audi Service Facility.
118

Changing or attaching the power cable
Applies to: vehicles with Audi charging system
NL ?

B4G-0681

Fig. 94 Control unit: removing and attaching the cable
Requirements:
> The charging process for the high-voltage bat-
tery must be ended > page 108.
> The vehicle charging connector must be re-
moved from the vehicle charging port.
> The power cable must be removed from the
socket.
Loosening the cable
> If necessary, loosen the screw (3) using the
screwdriver provided.
> Lift the lever @ all the way up.
> Pull the connector @) out just until you feel re-
sistance.
> Close the lever @) until it is resting on the con-
nector (2).
» Remove the connector (2) completely.
Attaching the cable
> Lift the lever @ up slightly.
> Insert the connector (2) into the control unit
just until you feel resistance.
> Lift the lever @ all the way up.
> Insert the connector (2) all the way into the
control unit.
> Close the lever @).

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Driver assistance

are too poor or a sensor is covered. You can You may be able to adjust the warning threshold
switch on the adaptive cruise assist, but certain for the distance warning individually depending
functions such as assistance in narrow areas will on vehicle equipment.
not be available. Under certain circumstances, — Applies to: MMI: Select on the home screen:
some objects may be detected late or may not be VEHICLE > Driver assistance > (<3) > Distance
detected at all. Be especially careful. However, warning.
cleaning the area in front of the sensors
page 124, fig. 97 may correct the malfunction. | Messages
iffy or Big is displayed when there is a malfunc-
@ Tips tion, the distance warning functions may be un-
Always keep your hands on the steering available or may be limited.
wheel. The driver is always responsible for ad-
hering to the regulations applicable in the
country where the vehicle is being operated.

A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
Distance warning sensors > page 124, fig. 97 and try to turn on
See aeie anleee
Applies to: vehicles with distance warning If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.

ZX WARNING
Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 123.


Fig. 117 -Applies to: vehicles with adaptive cruise assist:- a
; F Tips Instrument cluster: distance warning
— The driver is always responsible for adhering
At speeds above approximately 40 mph (65 to the regulations applicable in the country
km/h), this function measures the distance to the where the vehicle is being operated.
vehicle ahead as time. If the distance falls below — You may fall below the warning threshold
the warning threshold, the system warns you of briefly when passing or when quickly ap-
the hazard with the i indicator light. proaching a vehicle driving ahead. There is
no warning in this scenario. A warning is giv-
en only if you fall below the warning thresh-
old for an extended period of time.
Applies to: vehicles with adaptive cruise assist:
The display @* only appears if you have opened
the Driver assistance display in the on-board
computer > page 14 and the adaptive cruise as- .
sist is inactive. Lane departure warning
Alusting theislanerwarning
. . Applies to: vehicles with lane departure warning
The system can be switched on and off in the
MMI & page 126. The lane departure warning can detect lane
marker lines within the limits of the system. If
you are approaching a detected lane marker and
it appears likely that you will leave the lane, the >
147

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Driver assistance

The lane departure warning is ready to provide
warnings if an object is detected on at least one
side of the individual lane.
If the i | indicator light turns on, the lane depar-
ture warning is not ready to provide warnings.
This may be due to the following reasons:
— The necessary lane marker lines have not been
detected (for example, in a construction zone
or because the lines are obstructed by snow,
dirt, water, or lighting)
— The speed is below the activation speed
— The lane is too narrow or too wide
— The curve is too narrow
— Visibility is obstructed by a rise or dip.
— The driver's hands are not on the steering
wheel

ZA WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 123.
— The system warns the driver that the vehicle
is leaving the lane using corrective steering.
The driver is always responsible for keeping
the vehicle within the lane.
— Corrective steering may not occur at all in
certain situations, such as during heavy
braking. Always be ready to intervene.

@) Tips
— Always keep your hands on the steering
wheel. The driver is always responsible for
adhering to the regulations applicable in
the country where the vehicle is being oper-
ated.
— The system does not provide any corrective
steering or steering wheel vibrations if it de-
tects that you are passing another vehicle.
Net aire M Me TuMe (dead eMC eal ale]
Applies to: vehicles with lane departure warning
You can switch the optional steering wheel vibra-
tion warning for the lane departure warning on
and off. The settings depend on the vehicle
equipment.
— Applies to: MMI: Select on the home screen:
VEHICLE > Driver assistance > (<3) > Lane de-
parture warning > Vibration warning.
G) Tips
Specific settings are stored automatically in
the active personal profile.
Applies to: vehicles with lane departure warning
fy or zB is displayed when there is a malfunc-
tion, the lane assist/lane departure warning may
be unavailable or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or the cam-
era may be covered. Clean the area in front of the
camera > page 125, fig. 98 and try to turn on the
systems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
Lane departure warning: please drive in the cen-
ter of the lane!
This message appears and an audio signal sounds
if the lane departure warning must intervene for
a long period of time.
SB Please take over steering and pay attention
to traffic!
This message appears if steering activity is no
longer detected and the vehicle comes close to
leaving the lane multiple times. Always keep your
hands on the steering wheel so you can be ready
to steer at any time. The lane departure warning
is switched on but not ready to provide warnings.
If the driver continues to not respond, the emer-
gency assist may also be activated depending on
the vehicle equipment > page 158. On vehicles
without emergency assist, the lane departure
warning is switched off and is available again af-
ter a brief period.
149

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Driver assistance

left turn). The braking intervention causes your
vehicle to stay in its lane. The function is only
available when the turn signal is turned on and at
speeds up to maximum of 6 mph (10 km/h).

ZA\ WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 123.
— The turn assist does not react to pedes-
trians, animals, crossing objects, and ob-
jects not detected as vehicles.

@) Tips
— If the ESC is limited, switched off, or mal-
functioning > page 102, the turn assist
functions may also not be available.
— An indicator in the instrument cluster will
inform you when there is an intervention.
Adjusting Audi pre sense
Applies to: vehicles with Audi pre sense
The system can be switched on and off in the
MMI = page 126.
You can adjust the Audi pre sense functions to
your preferences. The settings depend on the ve-
hicle equipment.
> Applies to MMI: Select on the home screen: VE-
HICLE > Driver assistance > (@}) > Audi pre
sense.
Possible settings:
— Turn assist
— Evasive steering support
Prewarning~ - The early warning can be switched
off or the Audi pre sense warning time can be set
(Early/Medium/Late).
Set the warning time for the early warning to
Early at first. If this causes undesired early warn-
ings to appear, then set the warning time to Me-

2) When making a right turn in countries with left-hand drive
vehicles.
2) In certain countries
dium. The Late warning time should only be set
in special circumstances.
G) Tips
— Switch Audi pre sense off when you are not
using public streets, when loading the vehi-
cle onto a vehicle carrier, train, ship, or oth-
er type of transportation, or when towing
the vehicle. This can help to prevent an un-
desired intervention from the Audi pre
sense system.
—If the system is switched off, it switches on
again automatically once the ignition is
switched on again2).
— Specific settings are stored automatically in
the active personal profile.
Messages
Applies to: vehicles with Audi pre sense
re or s displayed when there is a malfunc-
tion, the Audi pre sense functions may be un-
available or may be limited.

A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 124, fig. 97 and try to turn on
the systems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
153