AUDI E-TRON 2019 Repair Manual

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Sitting correctly and safely

— You are always holding the steering wheel with
both hands on the outer edge at the sides (9:00
and
3:00 position) when driving

Z\ WARNING
— If you are too close to the steering wheel,
the driver's airbag cannot provide optimal
protection, which increases the risk of injury
or death.
— Never hold the steering wheel in the 12:00
position or in any other way, such as holding
the center of the steering wheel. Otherwise,
your arms, hands, and head could be injured
in the event that the driver's airbag deploys.
Power steering wheel position adjustment
Applies to: vehicles with power steering wheel adjustment

The steering wheel position can be adjusted elec-
trically up/down and forward/back.
7
Ss = c o


Fig. 53 Steering column: switch for adjusting the steering
wheel position
> To move the steering wheel upward or down-
ward, press the switch upward or downward.
> To move the steering wheel forward or back-
ward, press the switch forward or backward.
The steering wheel can also be adjusted when the
ignition is switched off.
In vehicles with memory function*, the steering
column settings are stored together with the
seat position.
@) Tips
The entry assistance makes entering and exit-
ing
the vehicle easier, because the steering
column moves upward into the park position
when the ignition is switched off. After enter-
ing the vehicle, the steering column returns
to the stored position once the ignition is
switched on. To use entry assistance, select
on the home screen: VEHICLE > Seats > Addi-
tional seat settings > Driver seat entry assis-
tance.
Head restraints
General information

B4G-0454



Fig. 54 Correctly adjusted head restraints
Make sure that:
— The upper edge of the head restraint is as even
as possible with the top of your head
— The head restraint is as close as possible to the
back of your head
— The head restraints on the occupied rear seats
are positioned all the way up

Z\ WARNING
— There is one head restraint for each seat. All
vehicle occupants must adjust the head re-
straint correctly before every trip. Having
head restraints that are not adjusted cor-
rectly or not installed in the vehicle increas-
es the risk of a neck injury during sudden or
unexpected driving or braking maneuvers or
in a collision.
— Only remove the rear seat head restraints if
it is necessary to install a child safety seat
=> page 69. Stow the removed head re-
straints securely, for example in the luggage
compartment. Reinstall the head restraints
immediately once the child safety seat has
been removed. Driving without head re-
straints increases the risk of serious neck in-
juries.

s9

Sitting correctly and safely


alma leM estar)
Applies to: vehicles with adjustable head restraints

RAZ-0337


Fig. 55 Front seat: adjusting the head restraint (example)
Adjusting the head restraints
> To adjust the head restraint upward or for-
ward’*, slide it until it locks into place.
> To adjust the head restraint downward or back-
ward*, press the side button and slide the head
restraint in the desired direction until it locks
into place.
Tae Mery
Applies to: vehicles with adjustable head restraints


Fig. 56 Rear seat: adjusting or removing the head restraint
(example)
Adjusting the head restraints
> Upward: slide the head restraint upward until it
latches into place.
> Downward: press the button on the head re-
straint base @) © fig. 56 and slide the head re-
straint downward. Release the button and slide
the head restraint farther until it locks into
place.
Removing the head restraints
Applies to: vehicles with removable head restraints
> Move the head restraint upward all the way.
60
> Press the release point on the head restraint
base 2) > fig. 56 using the mechanical key
> page 33, Key set and press the button @).
Pull the head restraint out of the backrest at
the same time > A\ in General information on
page 59.
Installing the head restraints
Applies to: vehicles with removable head restraints
> Slide the posts on the head restraint down into
the guides until the posts click into place.
> Press the button @ and slide the head restraint
all the way down. It should not be possible to
remove the head restraint from the backrest
without pressing the button.
Safety belts
Each seat is equipped with a three-point safety
belt. Safety belts that are worn correctly are the
most effective way to reduce the risk of serious or
fatal injuries in a collision. Therefore, wear your
safety belt correctly and make sure that all vehi-
cle occupants also wear their safety belts correct-
ly when the vehicle is moving.
Even though your vehicle is equipped with an air-
bag system, all vehicle occupants must still al-
ways wear their safety belts. In addition to their
normal protective function, safety belts also hold
vehicle occupants in the correct seating position
in the event of a collision so that the airbags can
deploy correctly and provide additional protec-
tion. Safety belts provide protection during colli-
sions when the airbags do not deploy or if they
have already deployed.

ZA WARNING
The risk of serious or fatal injury increases if
the safety belt is not fastened, if it is worn in-
correctly, or if it is damaged.
— All vehicle occupants, including the driver,
must fasten their safety belts correctly be-
fore every trip and must always keep their
safety belts fastened during the trip, regard-
less of whether the seat is equipped with an
airbag or not. This also applies to children

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Sitting correctly and safely



that are seated in a child safety seat that is
appropriate for their weight and age and
that is secured with a safety belt.
In the event of a collision, vehicle occupants
that are not wearing safety belts could be
propelled through the vehicle interior and
collide with vehicle components, such as the
steering wheel, instrument panel, wind-
shield, or doors. In some situations, vehicle
occupants could also be ejected from the ve-
hicle. Vehicle occupants in the rear seats
who do not wear safety belts not only en-
danger themselves, but also other people in
the vehicle.
Only one person may be fastened with a
safety belt at a time. Never secure more
than one person, including children, with a
single safety belt.
Never allow children or infants to ride on an-
other person's lap and be belted into the
safety belt with them.
Insert the belt buckle only in the belt latch
belonging to the corresponding seat, so that
the protective function is not impaired.
To ensure the maximum protective function
of the safety belts, all vehicle passengers
must sit in the correct seating position
=> page 56.
Check the condition of your vehicle’s safety
belts regularly. If you find damage to the
belt webbing, the belt connections, the re-
tractor, or the buckle, have the damaged
safety belt replaced by an authorized Audi
dealer or authorized Audi Service Facility.
The safety belts must not be removed or
modified in any way. Do not attempt to re-
pair the safety belts yourself.
Safety belts that are strained during an acci-
dent, and thus stretched, must be replaced
by an authorized Audi dealer or authorized
Audi Service Facility.


Correct safety belt positioning

B4H-0751




Fig. 58 Safety belt positioning for pregnant women
:
B4L-1296
Fastened safety belts only offer optimal protec-
tion during an accident and reduce the risk of se-
rious injury or death when they are positioned
correctly. Furthermore, the correct safety belt
position holds the vehicle occupant in place so
that a deployed airbag can provide maximum
protection. Therefore, always fasten the safety
belt and make sure it is positioned correctly
> fig. 57.
To position the safety belt correctly, make sure
that:
— The lap portion of the safety belt lies across the
lap
—The shoulder portion of the safety belt lies over
the center of the shoulder
— The safety belt always rests flat and securely on
the body
For pregnant women, the safety belt must rest
evenly across the chest and as low and flat as
possible on the lap, so that no pressure is applied
to the lower abdomen. This should be done
throughout the entire pregnancy > fig. 58.
61

>

Sitting correctly and safely


ZA WARNING
Incorrect safety belt positioning can cause se-
rious injury in the event of an accident or dur-
ing sudden braking or driving maneuvers.
— Never drive with the backrest reclined ex-
tremely far. The more the backrest is tilted
back, the greater the risk of injury due to the
safety belt being routed incorrectly.
— The safety belt itself or a loose safety belt
can cause serious injuries if it shifts onto
soft areas of the body, such as the stomach.
— The shoulder portion of the safety belt must
lie over the center of the shoulder and
chest, and never under the arm, behind the
back, or across the neck or face.
— The lap portion of the safety belt must lie
across the lap and never over the stomach.
— The safety belt must lie flat and securely on
the upper part of the body and the lap.
— The belt webbing must not be pinched or
twisted, or rub against sharp edges.
— If the safety belt height is set incorrectly
and/or the safety belt is routed incorrectly,
then the safety belt's protective function
will be impaired in the event of an accident.
Make sure the safety belt is at the right
height and is routed correctly for the pas-
senger using it.
— A safety belt that is too loose may lead to in-
juries during an accident, because your body
will move farther forward due to kinetic en-
ergy and will be stopped abruptly by the
belt.
— Heavily bulky, loose clothing (for example, a
coat over a sports jacket) may prevent the
seat and safety belts from functioning cor-
rectly.
— Do not position the safety belt over hard or
breakable objects (such as glasses, pens,
etc.).
— The lap belt portion of the safety belt must
sit as low as possible on the lap of pregnant
women and lie flat under the belly.

62
ice MTR eee met Lally






Fig. 60 Releasing the belt buckle from the belt latch
Follow the safety precautions > page 60.
Fastening the safety belt
> Pull the safety belt by the belt buckle evenly
across your chest and lap.
> Insert the belt buckle in the belt latch belong-
ing to the seat until it audibly engages
> fig. 59.
> Pull on the belt to make sure that the belt is se-
curely locked in the latch.
Unfastening the safety belt
> Press the red button on the belt latch > fig. 60.
The belt buckle will pop out.
> Guide the belt back by hand so that the safety
belt can roll up more easily.
Safety belt monitoring system
B- If the indicator light turns on or flashes, a
safety belt is not fastened or it has been unfas-
tened while the vehicle is in motion. Above cer-
tain speeds, additional warning tones will sound.
Depending on the equipment, the safety belts in
the rear may also be monitored using the follow-
ing indicator lights:

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Sitting correctly and safely

a | - If this indicator light turns on, the safety
belt for the corresponding rear seat is not fas-
tened.
EQ - If this indicator light turns on, the safety
belt for the rear seat has been fastened.
Belt retractor lock
All safety belts are equipped with a belt retractor
lock, except for the safety belt on the driver's
seat.
—If you secure a child safety seat with a safety
belt, the belt retractor lock on the safety belt
may need to be activated. Follow the instruc-
tions from the child safety seat manufacturer.
— When a vehicle passenger has fastened a safety
belt, the belt retractor lock should not be acti-
vated. If the belt retractor lock has been acti-
vated unexpectedly, deactivate it.
Deactivating or activating the belt retractor lock
=> page 72.
Adjusting the height of the safety belt
On 7
\ ,
\\

B4G-0004|
2)



Fig. 61 Belt height adjustment for the front seats - safety
belt relay
> To move the belt higher, slide the safety belt re-
lay @ upward.
> To move the belt lower, press the release but-
ton @ and slide the safety belt relay (2) down-
ward.
> To check if the safety belt relay is securely
locked in place, pull firmly on the belt.
G) Tips
You can also adjust the height of the front
seats to change the position of the safety
belts.
Additional safety belt functions
Safety belt retractor
The safety belts are equipped with an automatic
belt retractor. This automatic retractor allows the
safety belt to be pulled all the way out when the
belt is pulled slowly. However, the automatic re-
tractor locks during sudden braking maneuvers.
It also locks the belts when accelerating, driving
uphill, and driving around curves.
Belt force limiter
Safety belts with belt force limiters reduce the
force placed on the body by the safety belts dur-
ing a collision.
Safety belt pretensioners
Safety belts may be tightened with reversible
belt tensioners when you start driving and in cer-
tain driving situations. If the safety belt is too
loose, it will be tightened so that the belt will
rest closer to the body.
In some collisions, pyrotechnic belt tensioners
may secure the safety belts so that they cannot
loosen. This reduces forward movement by the
vehicle passengers.

Z\ WARNING
The pyrotechnic system can only provide pro-
tection during one collision. If the pyrotechnic
belt tensioners deploy, the pretensioning sys-
tem must be replaced by an authorized Audi
dealer or authorized Audi Service Facility.
@ Tips
Smoke may be released when pyrotechnic belt
tensioners deploy. This is not a sign of a vehi-
cle fire.

Memory function
General information
Applies to: vehicles with memory function
With the memory function, you can save and call
up seat profiles using the memory buttons in the
door trim panel.
63
>

Sitting correctly and safely

Depending on the equipment, it may be possible
to store the following settings:
— Driver's seat: seat, steering wheel*, exterior
mirrors
— Front passenger's seat: seat
Storing and recalling a seat profile
Applies to: vehicles with memory function

Fig. 62 Door trim panel: memory function buttons
Storing a seat profile

> Press the [SET] button. If the LED in the button
turns on, a seat profile can be stored.
> Push one of the numbered memory buttons. A
tone confirms that the settings were stored.

Recalling a seat profile
> While the driver’s or front passenger's door is
open and the ignition is switched off, press the
memory button once briefly. The seat will be
fully adjusted to the settings in the seat profile.
> If the driver's/front passenger's door is closed
or the ignition is switched on, press and hold
the memory button until the seat profile is
completely set.

ZA\ WARNING
—To reduce the risk of an accident, the seat
setting can only be recalled when the vehicle
is stationary.
—Inan emergency, the recall process can be
canceled by pressing the seat adjustment
button on that seat.
@ Tips
Specific settings are stored automatically in
the active personal profile.

64
Airbag system
General information


ZX WARNING
— If you have not fastened your safety belt,
you are in an incorrect seating position, or
you are too close to the airbag system, the
airbag system will not be able to protect
you. This increases the risk of serious or fa-
tal injuries. Make sure that all passengers
have their safety belts correctly fastened
and are sitting in a correct position
= page 55. This is necessary regardless of
whether the seat is equipped with an airbag
or not.
— Never place your feet on the instrument
panel, out of the window, or on the seat sur-
faces. Never bend forward or lean on the
door or the side window. Keep as far as pos-
sible from the airbags so that they will not
be obstructed in the event that the airbags
deploy. Otherwise, serious and possibly fatal
injuries can occur if the airbags deploy.
— People, animals, or objects between the
passengers and the airbag system can inter-
fere with the correct deployment of the air-
bag or can be thrown through the vehicle in-
terior, increasing the risk of serious or fatal
injuries. Make sure that nothing is located
between the vehicle occupants and the air-
bag system. Do not secure or transport any
objects within the deployment zone of the
airbag systems, especially on the steering
wheel, on the instrument panel, on the
doors, on the windows, or in the footwell.
— Never put stickers on the airbag system cov-
ers or cover them with any objects.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-
tain any heavy, breakable, or sharp-edged
objects. This could impair the effectiveness
of the side curtain airbags.
— You must not use seat or protective covers
that are not specifically approved for use on
Audi seats with side airbags. Since the side

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Sitting correctly and safely



airbags deploy from the seat backrest, such
covers could impair the protective function
of the side airbags.
Damage to the original seat covers in the
side airbag deployment area must always be
repaired by an authorized Audi dealer or au-
thorized Audi Service Facility.
Airbag system components are installed at
various locations in your vehicle. Incorrect
work or repairs on the vehicle could damage
the airbag system components or impair
their functionality. This may prevent the air-
bags from deploying or cause them to de-
ploy incorrectly in the event of an accident,
which increases the risk of serious or fatal
injuries. Only have an authorized Audi dealer
or authorized Audi Service Facility make re-
pairs or modifications to a vehicle.
The airbag system can only provide protec-
tion during one collision. If there is another
collision, the airbag system will not deploy
again. If the airbag system has deployed,
have it replaced immediately by an author-
ized Audi dealer or authorized Audi Service
Facility.
Fine dust may appear if the airbags deploy.
This is completely normal and does not indi-
cate a fire in the vehicle. The fine dust can ir-
ritate the skin and mucous membranes in
the eyes and can cause difficulty breathing,
particularly for individuals who have or have
had asthma or other health issues that af-

fect breathing. Exit the vehicle or open the
windows or doors to get access to fresh air.
(i) Tips
If you are transporting children in the vehicle,
read
the information and follow the safety
precautions > page 69.
Safety systems monitoring
The 2] indicator light in the instrument cluster
monitors the safety systems such as the airbags
(including the control modules, sensors, and wir-
ing) and the belt tensioners. It turns on when you
switch the ignition on and turns off after several
seconds.

If the ka indicator light does not turn on when
the ignition is switched on, does not turn off af-
ter several seconds, or turns on or flashes while
driving, there may be a malfunction in one of the
safety systems. Drive to an authorized Audi deal-
er or authorized Audi Service Facility immediately
to have the malfunction corrected.

ZA\ WARNING
Have the malfunction in the safety systems in-
spected immediately. Otherwise, there is a
risk that the systems may not activate during
an accident, which increases the risk of seri-
ous or fatal injury.

65

Sitting correctly and safely

Description


RAZ-0239

Fig. 63 Airbag overview image (enlarged section: deployed airbags) - diagram
Your vehicle is equipped with front airbags for
both the driver and front passenger.
The locations of the airbags are labeled with
“AIRBAG”. Depending on the equipment, your ve-
hicle may be equipped with the following air-
bags:
@ Driver's airbag
@ Front passenger's airbag
@® Front and rear* side airbags
@) Side curtain airbags
© Knee airbags
Airbags offer the best possible protection in your
vehicle during an accident when they are used to-
gether with safety belts that are fastened cor-
rectly, and when passengers are sitting in the cor-
rect seating position. Airbags are a supplementa-
ry restraint system and do not replace safety
belts.
Airbags may deploy during front-impact, side-im-
pact, or rollover accidents.
66
The deployment area for the airbag system can-
not be defined for every situation, since the cir-
cumstances surrounding accidents can vary wide-
ly. Factors that play an important role include the
condition of the object that the vehicle hits (hard
or soft), the angle of impact, vehicle speed, etc.
The deciding factor for the deployment of the air-
bag system is the deceleration that occurs during
an accident. Sensors in the vehicle are designed
to detect the severity of an accident in conjunc-
tion with the control module, and to provide a
targeted and timely deployment of the restraint
system. If the vehicle deceleration that is meas-
ured during an accident is below the specified
reference values in the control module, then the
airbags will not deploy, even though the vehicle
may be severely damaged from the accident. In
these cases, the vehicle occupants will be pro-
tected by the safety belts if they are fastened and
worn correctly.
The deployment of the front passenger's airbag
will depend on the occupancy of the seat
=> page 67.

4KE012721BB
Sitting correctly and safely

The airbag is filled by a gas generator when it de-
ploys. When this occurs, the airbag covers open
and the airbags unfold with great force into the
deployment zone within milliseconds.
Airbags lessen the movement of passengers in
the direction of the impact and thus help to re-
duce the risk of injury. They can help to protect
the head, upper body, and lap, for example. How-
ever, there is the possibility that airbag deploy-
ment can cause injuries.
The airbag system only works when the ignition
is turned on.
If you or other vehicle passengers have physical
limitations that prevent sitting in a correct posi-
tion, modifications to the vehicle may be neces-
sary. For more information, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty, or call Audi customer support at
1-800-822-2834.
G@) Tips
The side curtain airbags in your vehicle have
ejection mitigation functions. This reduces
the risk of being ejected from the vehicle inte-
rior during an accident, especially in the event
of a vehicle rollover.
Advanced airbag system
(Ri A Gasca cae) Ones \, e
[sr
Fig. 64 Headliner: indicator light to display the status of
the front passenger's airbag

The Advanced Airbag System in your vehicle has
been certified to comply with the requirements
of the United States Federal Motor Vehicle Safety
Standard (FMVSS) 208, as well as Canada Motor
Vehicle Safety Standard (CMVSS) 208 as applica-
ble at the time your vehicle was manufactured.
According to these requirements, the front Ad-
vanced Airbag System on the passenger’s side
has been certified for “suppression” for infants
approximately 12 months old and younger, and
for “low risk deployment” for children aged 3 to
6 years old (as defined in the standard).
The advanced airbag system will activate or deac-
tivate the front passenger's airbag based on the
occupancy of the seat. If a front airbag deploys
during an accident, the deployment force will
adapt to the passenger.
Components
The advanced airbag system consists of the fol-
lowing components:
— Front airbags in the steering wheel and in the
instrument panel on the front passenger's side:
these can protect the front passengers during
an accident
— Passenger occupant detection sensor in the
front passenger's seat: this detects if the front
passenger's seat is occupied (for example, by a
person or a small child in a child safety seat)
— Seat position sensors on the front seats: these
determine the distance between the seat and
the steering wheel or instrument panel
— Sensors in the front seat belt latch: these de-
tect if the safety belts are fastened
—The PASSENGER AIR BAG OFF %; ON @
indicator light in the headliner:this indicates if
the front passenger's airbag is activated or de-
activated
- Ea indicator light in the instrument cluster:
this monitors the function of the Advanced Air-
bag System components to ensure they are
functioning correctly
How the components function together
The passenger occupant detection sensor in the
front passenger's seat detects if the front pas-
senger's seat is occupied. The passenger occu-
pant detection sensor measures the electrical ca-
pacity on the front passenger’s seat. The pas-
senger's airbag is activated or deactivated de-
pending on the electrical capacity that is meas-
ured.
The passenger's airbag is activated if:
67

Sitting correctly and safely

— The electrical capacity is higher than the
threshold stored in the control module
— The electrical capacity is the same as or greater
than the electrical capacity of a typical adult
The passenger's airbag is deactivated if:
— The electrical capacity is lower than the thresh-
old stored in the control module
— The electrical capacity is the same as or less
than the electrical capacity of a typical one-
year-old child in a child safety seat that has
been used for certification in accordance with
FMVSS 208
If the front passenger's airbag is activated, the
PASSENGER AIR BAG ON @ indicator light
will turn on. If the front passenger's airbag is de-
activated, the PASSENGER AIR BAG OFF #;
indicator light will turn on.
The deployment force of the front airbags adapts
based on whether or not the safety belt is used
and the distance between the seat and the steer-
ing wheel/instrument panel. For example, if a
person is too close to the front airbag, the front
airbag will deploy with less force to help reduce
the risk of injury.
Meaning of PASSENGER AIR BAG OFF #4, ON
® indicator light
When the ignition is switched on, the system de-
tects whether the front passenger's seat is occu-
pied. PASSENGER AIR BAG OFF #; ON ®
will turn on for several seconds during this proc-
ess. Then it will indicate whether the front pas-
senger's airbag is activated or deactivated.
— PASSENGER AIR BAG OFF 8%; the front
passenger's airbag is deactivated and will not
deploy in the event of an accident.
— PASSENGER AIR BAG ON @®: the front pas-
senger's airbag is activated and could deploy in
the event of an accident.
If a change to the occupancy status of the front
passenger's seat is detected
PASSENGER AIR BAG OFF #; ON @ will
flash for several seconds and will then display the
status of the front passenger's airbag.
68
Always make sure the indicator light corresponds
to the occupancy of the front passenger's seat.
— An adult or individual of similar size in the
front passenger's seat: the front passenger's
airbag must be activated, so
PASSENGER AIR BAG ON @ must remain
on.
—
An individual of smaller size (for example, an
adolescent or small adult) in the front pas-
senger's seat: the front passenger's airbag
must be activated, so
PASSENGER AIR BAG ON ® must remain
on. Move the front passenger's seat as far back
as possible.
— Child in a child safety seat on the front pas-
senger's seat: the front passenger's airbag
must be deactivated, so
PASSENGER AIR BAG OFF #; must remain
on.
— Front passenger's seat not occupied: the front
passenger's airbag must be deactivated, so
PASSENGER AIR BAG OFF #; must remain
on.

Z\ WARNING
— An adult or a person with a small stature
(such as a young person or small adult) seat-
ed on the front passenger's seat will not be
protected by the passenger's airbag in the
event of a collision if the passenger's airbag
is deactivated. This increases the risk of in-
jury and death. Always make sure that
PASSENGER AIR BAG ON @ remains on
while driving. If
PASSENGER AIR BAG ON @ does not
turn on, make sure the front passenger is
sitting correctly in the seat > page 55 and
that there are no objects covering the front
passenger's seat (such as blankets or pil-
lows). If PASSENGER AIR BAG ON ®
still does not turn on, the front passenger's
seat must not be used. Drive to an author-
ized Audi dealer or authorized Audi Service
Facility and have the airbag system inspect-
ed.
—Achild in a child safety seat on the front
passenger's seat - especially in a rear-facing