235 AUDI E-TRON 2019 Owners Manual

Table of contents

Playing medias. « ssiie vo sence yo weve » 6 ene 221
Options and settings..............0.. 225
Supported media and file formats...... 227
Troubleshooting wwii «s wwine ev eee ae eae 228
Audi smartphone interface...... 229
SOtUP 8 wceow oo anew 3 wai oo nae @ ¥ ORI 6 229
TrOUBLESHOOEING weiner sv ermcnve » 1 eretane ww wenn 230
Additional settings.............. 231,
SyStem/Setings'. « « scare © « sosnore w 2 eee ¥ 6 231
Connected devices................--- 232
Legalinformation................... 233
Maintenance and Care........... 235
Checking and Filling............. 235
Motorcompartmentss wisi ss wessa ee concn 235
Cooling systeM....... 2... eee eee eee 237
Brake fluid: « « sacs = seems sy eees oy cee 239
Electrical-system ies <2 eswa s 6 ese es een 239
Battery. ........ 0.0... cee ee 240
Windshield washer system...........- 241
Service interval display............... 242
Wheels .......... 00... 243
Wheels and Tires « us ss ewe ss un ga 243
Tire pressure monitoring system....... 260
Care and cleaning................ 263
General information................. 263
Car washes ........ 0... e eee 263
Cleaning and care information......... 264
Taking your vehicle out of service....... 268
Do: It YOUFSELF cas « ations ¢ ean ss eee 269
Emergency assistance........... 269
General information 0... ccc ees 269
Equipment..................0.00005 269
Tire mobility Kit os ss ceca se eee + cers 269
Changingatire..................000. 271
Collapsible spare tire................. 275
JUMP Starting « sows ss vers & o cows + & sees 276
TOWING) cnasers © « sonsene % 5 anssaas 6 # sacuins & # simare 276
Fuses and bulbs.................. 279
FUSES sacs vo cscs x a eros we ena Woo cae woe 279
Bulbs... 2. eee eee ee 282
Customer information........... 283
Data privacy..................000. 283
Image recording............seeeeeees 283
Datamemoniesy. « s sscams sv sume ov ene a 0s 283
Transmitted information.............. 284
Accessories and technical
CHANGES... 1... eee eee eee 286
Warranty......... 00-000. e eee eee 286
Audi Literature Shop..............00. 286
Driving in other countries............. 286
Maintenance, repairs, and technical
MOGIFIcAatIONS vase x x mem = x saw x 2 sue 286
Accessories and parts................ 288
Reporting Safety Defects.............. 288
Declaration of compliance for
telecommunications equipment and
electronic systems............---0000- 289
Technical data..................8. 291
Identification data................00. 291
Vehicle dataiscs: = s xews 2s eens sp oes ye 291
Index... 0.2... eee 293

Stowing and using

® Note
Beverage containers in the cup holders should
always
have a lid. Otherwise, the liquid inside
could spill and cause damage to vehicle
equipment.
Roof rack
Applies to: vehicles with roof rack


Fig. 71 Roof rail: mounting points (example)
If luggage or cargo is to be carried on the roof,
you must observe the following:
— These roof racks are the basis for a complete
roof rack system. Only roof racks that are suita-
ble for your vehicle may be used. Roof racks and
attachments from the Audi Genuine Accesso-
ries program are recommended.
— Make sure the roof rack is mounted on the vehi-
cle only at the specified locations @.
— Note the permitted axle load, permitted total
weight, and permitted roof load of your vehicle
=> page 292. The roof load is the total of the
weight of the roof rack, the attachments and
the cargo you are carrying. However, you must
also note the permitted load of the carrier sys-
tem being used.

area exposed to wind. You may need to
adapt your driving style and speed to the
current conditions.




ZA WARNING
— Follow the installation instructions provided
with the roof rack system. If you do not se-
cure the roof rack system and objects on the
roof correctly, they could come loose from
the vehicle and cause an accident.
— The risk of an accident increases when using
a roof rack system, because it changes the
driving characteristics by shifting the center
of gravity and/or the increasing the surface

76
o Note
Make sure that the open luggage compart-
ment lid and the tilting/sliding sunroof* or
panoramic glass roof* do not come into con-
tact with objects on the roof.
@) For the sake of the environment
Energy usage will increase because of the in-
creased wind resistance. Remove the roof rack
when you are no longer using it.
Storage and
compartments
Storage compartment in motor
(tonal oy Tada


Fig. 72 Motor compartment: storage compartment
There is a compartment in the motor compart-
ment for storing objects such as the charging sys-
tem.
Follow the safety precautions > page 235, Gener-
al information.
> Open the hood = page 236.
> To open the storage compartment cover, pull
the lever @ upward.
» Store the objects.
> Close the storage compartment cover. It must
lock into place.
> Close the hood.

4KE012721BB
Checking and Filling

Checking and Filling
Motor compartment
General information
Special care is required if you are working in the
motor compartment
For work in the motor compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general
safety precautions provided in the following in-
formation. The motor compartment is a danger-
ous area in the vehicle. > A.

age component can result in a fatal electric
shock. The components in the high-voltage
system are marked with a warning label which
warns of the high-voltage.
— The voltage level in the high-voltage system
is still dangerous and potentially life-threat-
ening when the ignition is switched off.
— Never perform work on orange high-voltage
cables or on high-voltage components. Only
authorized repair facilities that are certified
may perform work on the high-voltage sys-
tem.


ZA WARNING
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Keep children away from the motor com-
partment.
— Never spill operating fluids in the motor
compartment.
— Avoid short circuits in the electrical system.
— Never open the hood when there is steam or
coolant escaping from the motor compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— Never open the cap on the coolant reservoir
if the coolant is hot. The cooling system is
under pressure.
— To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
thick cloth when opening.
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Limit your exposure to chemicals to as short
a time as possible.

ZA WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.


ZA\ WARNING
The voltage in the high-voltage system is life-


threatening. Touching a damaged high-volt-

() Note
When filling fluids, be sure not to add any flu-
ids to the wrong reservoirs. Otherwise, severe
malfunctions and damage will occur.
@) For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.
235

Checking and Filling

Opening and closing the hood
The hood is released from inside the vehicle.


Fig. 156 Footwell: release lever

RAZ-0606

Fig. 157 Unlocked hood: lever
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> With the door open, pull the lever > below
the instrument panel in the direction of the ar-
row > fig. 156.
> Raise the hood slightly > page 235.

D) The &> symbol on the lever was still being designed at
the time this manual was printed.
236
> Press the lever > fig. 157 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press it in. > /\.
Message
EB warning! Hood is not locked. Stop vehicle
and check the lock
The hood latch is not locked correctly. Stop im-
mediately and close the hood.

ZA WARNING
— Never open the hood when there is steam or
coolant escaping from the motor compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
closed securely while driving. Because of
this, always check the hood after closing it
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
close it, because driving when the hood is
not latched increases the risk of an accident.

4KE012721BB
Checking and Filling




[RAZ-0572



Fig. 158 Reservoir locations
Follow the safety precautions > page 235. The coolant level is too low.

1) Washer fluid reservoir (7) > page 241 Do not continue driving and switch the ignition
) Coolant reservoir (£-) under a cover off. Add coolant. The vehicle must not be towed.
> page 238 See an authorized Audi dealer or authorized Audi
(GB) @) Brake fluid reservoir (OC) under a cover
> page 239 Electric drive system: malfunction! Cooling
system. Please contact Service
Service Facility for assistance.
Cooli ng system There is a malfunction in the cooling system.
| Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately.


The cooling system is filled with a mixture of pu-

rified water and coolant additive at the factory. Coolant additive
This coolant must not be not changed. The coolant additive is made of anti-freezing and
Audi recommends checking the coolant level pe- corrosion protection agents. Only use the follow-
riodically. ing coolant additive:
Messages Coolant additive Specification

Gl12evo TL774L
| Electric drive system: malfunction! Cooling
system. Please contact Service The amount of coolant additive that needs to be
mixed with water depends on the climate where >

237

Checking and Filling

the vehicle will be operated. If the coolant addi-
tive percentage is too low, the coolant can freeze
and cause damage.



Coolant Freeze protec-
additive tion
Warm min. 40% min. -13 °F
regions max. 45% (25°)
Cold min. 50% max. -40 °F
regions max. 55% (-40 °C)

@) Note
— Before winter weather begins, have an au-
thorized Audi dealer or authorized Audi
Service Facility check if the coolant additive
in your vehicle matches the percentage ap-
propriate for the climate. This is especially
important when driving in colder climates.
— If the appropriate coolant additive is not
available in an emergency, do not add any
other additive. Using other additives in-
creases the risk of damage. If this happens,
only use water and restore the correct mix-
ture ratio with the specified coolant additive
as soon as possible.
— Only refill with new coolant.
— Radiator sealant must not be mixed with
the coolant.
Coolant level

Fig. 159 Motor compartment: coolant expansion tank
Follow the safety precautions > page 235, Gener-
al information.
Checking the coolant level
> Park the vehicle on a level surface.
> Switch the ignition off.
238
The coolant expansion tank is located in the ple-
num chamber under a cover. Slide the cover that
is located below the windshield wipers on the
front passenger's side toward the windshield and
remove the cover > page 237, fig. 158.
> Read the coolant level on the floating gauge for
the expansion tank. The coolant level must be
between the Min and Max markings when the
coolant is cold > fig. 159
Adding coolant
Requirement: there must be a residual amount of
coolant in the expansion tank >@).
If you must add coolant, use a mixture of water
and coolant additive. Mixing the coolant additive
with distilled water is recommended.
> Allow the coolant to cool down.
> Place a large, thick towel on the coolant expan-
sion tank cap.
> Unscrew the cap carefully to the left > A\.
> Add coolant with the correct mixture ratio
=> page 237 until the floater gauge reaches the
Max marking.
> Make sure that the fluid level remains stable.
Add more coolant if necessary.
> Screw on the cap securely to the right.
Coolant loss usually indicates that there is a leak.
Immediately drive your vehicle to an authorized
Audi dealer or authorized Audi Service Facility
and have the cooling system inspected.

Z\ WARNING
— The engine/motor compartment in any vehi-
cle can be a dangerous area. Switch the igni-
tion off and allow the cooling system to cool
down. Always follow the information found
in > page 235, General information.
— Never open the hood if you can see or hear
steam or coolant escaping from the motor
compartment. This increases the risk of
burns. The cooling system is under pressure.
When you no longer see or hear steam or
coolant escaping, you may open the motor
compartment with caution.
— Coolant additive and coolant can be danger-
ous to your health. For this reason, store the |>

4KE012721BB
Checking and Filling


coolant in the original container and away
from children. There is a risk of poisoning.


@) Note
— Do not add coolant if the expansion tank is
empty. Air could enter the cooling system
and increase the risk of damage. If this is
the case, do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If coolant must be added multiple times
within two months, drive immediately to an
authorized Audi dealer or authorized Audi
Service Facility because there is a risk of
damage.
Brake fluid

BFV-0229|


Fig. 160 Motor compartment: cap on brake fluid reservoir
Follow the safety precautions > page 235, Gener-
al information.
Checking the brake fluid level
> Slide the cover that is located below the wind-
shield wipers on the driver's side toward the
windshield and remove the cover.
> Read the brake fluid level on the brake fluid res-
ervoir > page 237, fig. 158. The brake fluid lev-
el must be between the MIN and MAX markings
of.
The brake fluid level is monitored automatically.
Message
EG f) Brakes: stop vehicle and check brake
fluid level
Stop the vehicle and check the brake fluid level.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.

Z\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
— The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized Au-
di Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.
@) Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.


— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.
Electrical system
If the =] / B or [ml indicator light turns on,
there is a malfunction in the power supply, the
battery, or the vehicle electrical system.
239

4KE012721BB
Checking and Filling


ZA\ WARNING
California Proposition 65 Warning:
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.

@) Note
If the vehicle will be parked for long periods
of time, protect the 12 Volt vehicle battery
against the cold so that it will not “freeze”
and become damaged. Have the battery
charged by an authorized Audi dealer or au-
thorized Audi Service Facility > page 241,
Charging the 12 Volt vehicle battery.
12 Volt vehicle battery
Explanation of warnings:

Always wear eye protection.

Battery acid is highly corrosive. Always
wear protective gloves and eye protection.

forbidden.

A highly explosive mixture of gases can
A» form when charging batteries.

Always keep children away from battery
@) acid and the battery.

Always follow the instructions in the oper-
® Fire, sparks, open flame, and smoking are
@/
fQ | ating manual.

@) For the sake of the environment

» ¥ Do not dispose of lead batteries in
household trash. They contain harmful sub-
stances, such as sulfuric acid and lead, and al-
so recyclable raw materials. Contact an au-
thorized Audi dealer or authorized Audi Serv-
ice Facility for more information.
Charging the 12 Volt vehicle battery
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. The vehicle battery
must not be charged under any circumstances.
Contact an authorized Audi dealer or authorized
Audi Service Facility.
() Note
The charging of the vehicle battery requires
specialized knowledge and technology.
— The vehicle battery may only be charged by
an
authorized Audi dealer or authorized Au-
di Service Facility. Otherwise, the electronic
systems in the vehicle may be severely dam-
aged.
— The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Windshield washer
system

B4M-0135)


Fig. 161 Motor compartment: washer fluid reservoir cap
Follow the safety precautions > page 235, Gener-
al information.
The windshield washer fluid reservoir contains
the cleaning solution for the windshield and the
headlight washer system > fig. 161, > page 237.
The reservoir capacity can be found in
=> page 291.
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Messages
| Please add washer fluid
241

4KE012721BB
Emergency assistance

Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
If you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.

Z\ WARNING
Follow the steps given above. This is for your
protection and the for the safety of others on
the road.

Equipment
Vehicle tool kit, tire
vehicle jack
Applies to: vehicles with the vehicle tool kit, tire mobility kit,
and vehicle jack
yi aYaLaL eae Tale|


AZ-0636

Fig. 166 Motor compartment: storage compartment
Follow the safety precautions > page 235, Gener-
al information.
The vehicle tool kit, the vehicle jack*, the tire mo-
bility kit*, and the compressor* are located under
the cargo floor in the storage compartment in
the motor compartment.
> Open the storage compartment > page 76.
> Remove any objects from the storage compart-
ment.
> Remove the cargo floor.
G) Tips
The vehicle jack* does not require any mainte-
nance.
Tire mobility kit
Applies to: vehicles with tire mobility kit
> Read and follow the important safety precau-
tions > page 269.
>» Set the parking brake.
> Select the “P” position.
> Check if a repair with the tire mobility kit is pos-
sible > page 269.
UE Raimi) LaLa
Applies to: vehicles with tire mobility kit

B8U-0100



Fig. 167 Tire: tire damage that cannot be repaired
The tire repair is only meant for temporary use.
Change the damaged tire as soon as possible
SA.
If the tire is pierced by an object such as a nail,
do not remove the object from the tire.
The tire mobility kit can be used at temperatures
as low as -4 °F (-20 °C).
The tire mobility kit must not be used:
—If the tire has cuts or punctures that are larger
than 0.16 in (4 mm) @ © fig. 167
— If the rim is damaged (2)
— If you have driven with very low tire pressure or
without air in the tire @)
See an authorized Audi dealer or authorized Audi
Service Facility for assistance in these situations. >
269

Accessories and technical changes

Accessories and
technical changes
Warranty
Your vehicle is covered by various warranties:
— New Vehicle Limited Warranty
— Limited Warranty Against Corrosion Perforation
— Applies to: USA models: Kansas Safety Belt
Limited Warranty
You can find detailed information in your Warran-
ty & Maintenance Booklet.
Audi Literature Shop
Service information is made available as soon as
possible after a model is introduced and can be
ordered in the Audi Literature Shop: http://
literature.audiusa.com
Driving in other
countries
Government regulations in the United States and
Canada require motor vehicles to comply with
emissions regulations and safety standards.
Therefore, vehicles that were produced for the
U.S. and Canadian markets are different from ve-
hicles produced for other countries.
If you plan to use your vehicle outside of the
United States or Canada, it is possible that:
— Proper maintenance and repair work may not
be possible because special service equipment,
tools, or measuring devices needed for your ve-
hicle may not be available.
— Replacement parts may not always be availa-
ble.
— Navigation systems for vehicles built for the
U.S.A. and Canada will not necessarily work in
Europe, and may not work in other countries.
@) Note
Audi is not liable for damage to the vehicle re-
sulting from these country-specific differen-
ces.
286
Maintenance, repairs,
and technical modifi-
cations
Note the safety precautions > page 235, General
information and > page 273, Raising the vehicle.
General information
Due to the increasing complexity of technology in
these vehicles, as well as the safety and environ-
mental standards that apply, you can only per-
form a very limited amount of repairs and modifi-
cations to the vehicle yourself.
Proof of maintenance work may be required to
submit a claim within the warranty period.
We recommend that you have your vehicle serv-
iced by an authorized Audi dealer or authorized
Audi Service Facility and that Audi Genuine Parts
and Audi Genuine Accessories are used. This
helps to ensure that your vehicle's functionality,
performance, and safety are not impaired.
Maintenance and repairs
Your vehicle was designed to help keep mainte-
nance requirements to a minimum. Some regular
maintenance is required to help ensure that your
vehicle runs in a safe, economical, and reliable
manner. Please refer to your Warranty & Mainte-
nance Booklet for more detailed information
about vehicle maintenance.
When operating the vehicle under more extreme
operating conditions, for example when outside
temperatures are very low or in very dusty envi-
ronments, certain maintenance should be per-
formed between the specified intervals.
Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.