service AUDI E-TRON 2020 Owners Manual

Wheels

@ US DOT number (TIN) and
manufacture date
The manufacture date is listed on
the tire sidewall (it may only ap-
pear on the inner side of the tire):
DOT... 2220...
means, for example, that the tire
was produced in the 22nd week of
the year 2020.
@) Audi Original Tires
Audi Original equipment tires
with the designation “AO” have
been specially matched to your
Audi. When used correctly, these
tires meet the highest standards
for safety and handling. An au-
thorized Audi dealer or author-
ized Audi Service Facility will be
able to provide you with more in-
formation.
@) Mud and snow capability
“M/S” or “M+S” indicates the tire
is suitable for driving on mud and
snow. /\ indicates a winter tire.
Composition of the tire cord
and materials
The number of plies indicates the
number of rubberized fabric lay-
ers in the tire. In general: the
more layers, the more weight a
tire can carry. Tire manufacturers
250
must also specify the materials
used in the tire. These include
steel, nylon, polyester and other
materials.
@) Maximum permitted load
This number indicates the maxi-
mum load in kilograms and
pounds that the tire can carry.
@ Uniform tire quality grade
standards for treadwear,
traction and temperature
resistance
Treadwear, traction, and tempera-
ture ranges > page 265.
@ Running direction
The arrows indicate the running
direction of unidirectional tires.
You must always follow the speci-
fied running direction
> page 279.
Maximum permitted
inflation pressure
This number indicates the maxi-
mum pressure to which a tire can
be inflated under normal operat-
ing conditions.

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Wheels

by the tire manufacturer. This in-
formation is used to contact con-
sumers if a tire defect requires a
recall.
Vehicle capacity weight
means the rated cargo and lug-
gage load plus 150 lbs. (68 kilo-
grams) times the vehicle's desig-
nated seating capacity.
Vehicle maximum load on the
tire
means that load on an individual
tire that is determined by distrib-
uting to each axle its share of the
maximum loaded vehicle weight
and dividing by two.
Vehicle normal load on the tire
means that load on an individual
tire that is determined by distrib-
uting to each axle its share of the
curb weight, accessory weight,
and normal occupant weight (dis-
tributed in accordance with > ta-
ble on page 260) and dividing by
two.
Occupant loading and distri-
bution for vehicle normal load
for various designated seating
capacities
Refer to the tire inflation pressure
label > page 258, fig. 164 for the
number of seating positions. Re-
fer to the table > table on
page 260 for the number of peo-
ple that correspond to the vehicle
normal load.
New tires or wheels
Audi recommends having all work
on tires or wheels performed by
an authorized Audi dealer or au-
thorized Audi Service Facility.
These facilities have the proper
knowledge and are equipped with
the required tools and replace-
ment parts.
>New tires do not yet have the
optimal gripping properties.
Drive carefully and at moderate
speeds for the first 350 miles
(500 km) with new tires.
> Only use tires with the same de-
sign, size (rolling circumfer-
ence), and as close to the same
tread pattern as possible on all
four wheels.
>Do not replace tires individually.
At least replace both tires on the
same axle at the same time.
> Audi recommends that you use
Audi Original Tires. If you would
like to use different tires, please
note that the tires may perform >
255

Wheels

differently even if they are the
same size > A.
>If you would like to equip your
vehicle with a tire and rim com-
bination that is different from
what was installed at the facto-
ry, consult with an authorized
Audi dealer or authorized Audi
Service Facility before making a
purchase > A.
Because the spare tire” is differ-
ent from the regular tires instal-
led on the vehicle (such as winter
tires or wide tires), only use the
spare tire* temporarily in case of
emergency and drive carefully
while it is in use. It should be re-
placed with a regular tire as soon
as possible.
All four wheels must be equipped
with tires that are the same brand
and have the same construction
and tread pattern so that the
drive system is not damaged by
different tire speeds. For this rea-
son, in case of emergency, only
use a Spare tire* that is the same
circumference as the regular tires.


Z\ WARNING
—Do not use steel rims that are
17 inches or larger. Otherwise,

256

damage to the vehicle and an
accident could result.
—Only use tire/rim combina-
tions and suitable wheel bolts
that have been approved by
Audi. Otherwise, damage to
the vehicle and an accident
could result.
—For technical reasons, it is not
possible to use tires from oth-
er vehicles. In some cases, you
cannot even use tires from the
same vehicle model.
—Make sure that the tires you
select have enough clearance
to the vehicle. Replacement
tires should not be chosen
simply based on the nominal
size, because tires with a dif-
ferent construction can differ
greatly even if they are the
same size. If there is not
enough clearance, the tires or
the vehicle can be damaged
and this can reduce driving
safety and increase the risk of
an accident.
—Only use tires that are more
than six years old when abso-
lutely necessary and drive
carefully when doing so.
—Do not use run-flat tires on
your vehicle. Using them when

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Wheels


not permitted can lead to ve-
hicle damage or accidents.
—If you install wheel covers on
the vehicle, make sure they al-
low enough air circulation to
cool the brake system. If they
do not, this could increase the
risk of an accident.

Tire wear and damage
B4H-0415

Fig. 162 Tire profile: treadwear indica-
tor
Tire wear
Check the tires regularly for wear.
—Inflation pressure that is too low
or high can increase tire wear
considerably.
—Driving quickly through curves,
rapid acceleration, and heavy
braking increase tire wear.
—Have an authorized Audi dealer
or authorized Audi Service Facili-


D Obey any applicable regulations in the
country where the vehicle is being oper-
ated.
ty check the wheel alignment if
there is unusual wear.
—Have the wheels rebalanced if an
imbalance is causing noticeable
vibration in the steering wheel.
If you do not, the tires and other
vehicle components could wear
more quickly.
Treadwear indicator
Original equipment tires contain
treadwear indicators in the tread
pattern, which are bars that are
1/16 in (1.6 mm) high and are
spaced evenly around the tire per-
pendicular to the running direc-
tion > fig. 162. The letters “TWI”
or triangles on the tire sidewall
indicate the location of the tread-
wear indicators.
The tires have reached the mini-
mum tread depth )) when they
have worn down to the treadwear
indicators. Replace the tires with
new ones > A.
Tire rotation
Rotating the tires regularly is rec-
ommended to ensure the tires
wear evenly. To rotate the tires,
257
>

Wheels

install the tires from the rear axle
on the front axle and vice versa.
This will allow the tires to have
approximately the same length of
service life.
For unidirectional tires, make sure
the tires are installed according to
the running direction indicated on
the tire sidewall > page 279.
Hidden damage
Damage to tires and rims can of-
ten occur in locations that are hid-
den. Unusual vibrations in the ve-
hicle or pulling to one side may
indicate that there is tire damage.
Reduce your speed immediately.
Check the tires for damage. If no
damage is visible from the out-
side, drive slowly and carefully to
the nearest authorized Audi deal-
er or authorized Audi Service Fa-
cility to have the vehicle inspect-
ed.

Z\ WARNING
Tread that has worn too low or
uneven tread depths on the
tires can reduce driving safety.
This can increase the risk of an
accident because it has a nega-
tive effect on handling, driving

through curves, and braking,

258

and because it increases the
risk of hydroplaning when driv-
ing through deep puddles.


Tire pressure


B4H-0664
Fig. 163 Driver's side B-pillar: tire pres-
sure label


B8K-1151
‘SEATING CAPACITY TOTAL fot REAR
JOMBRE DE PLACES TOTAL AVANT ARRIERE
kg OF pm bs. ,
SIZE COLD TIRE PRESSURE
PRESSION DES PNEUS A FROID
a KPA, Ml PSI
a KPA, Ml PSI
Ha KPA, MM PSI
PNEU _| DIMENSIONS FRONT avant |
REAR ARRER |
‘SPARE
pe secours |






Fig. 164 Tire pressure label
The correct tire pressure for tires
installed at the factory is listed on
a label. The label is located on the
B-pillar > fig. 163, > fig. 164.
Use the tire pressure specified for
a normal vehicle load when the
vehicle is partially loaded > table
on page 260. If driving the vehi-
cle when fully loaded, you must
increase the tire pressure to the
maximum specified pressure > /A\. >

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Wheels


ZA WARNING
Wheel bolts that are tightened or repaired in-
correctly can become loose and result in loss
of vehicle control, which increases the risk of
an accident. For the correct tightening specifi-
cation, see > page 279, Finishing.
— Always keep the wheel bolts and the threads
in the wheel hub clean and free of grease.
— Only use wheel bolts that fit the rim.
— Always have damaged rims repaired by an
authorized Audi dealer or authorized Audi
Service Facility. Never repair or disassemble
rims yourself, because this increases the risk

of an accident.

Loose wheel warning
Applies to: vehicles with loose wheel warning
Within the limits of the system, the loose wheel
warning in the instrument cluster warns you if
one or more wheels are loose.
Using the ABS sensors, the loose wheel warning
system compares the vibration characteristics of
the individual tires. If one or more wheels are
loose, it will be indicated in the instrument clus-
ter display with the & indicator light and a mes-
sage. If only one wheel is affected, the location
of that wheel will be indicated.
Messages
fi Wheel bolts loose. Please safely stop the ve-
hicle and check all wheel bolts!
Loose wheel warning for at least one wheel > A\.
Check the wheel bolts on all wheels with the
wheel wrench (vehicle tool kit). Have the tighten-
ing specification checked as soon as possible with
a torque wrench. Drive carefully until then. For
the correct tightening specification, see
=> page 279, Finishing.
fi Wheel assessment active. Please continue
driving carefully
After this message appears and you have checked
the wheel bolts, the assessment phase begins
when the vehicle is in motion. This may take sev-
eral minutes.
fi Loose wheel warning: malfunction! See
owner's manual
There is a system malfunction. Drive immediately
to an authorized Audi dealer or authorized Audi
Service Facility to have the malfunction repaired.

Z\ WARNING
Wheel bolts that are tightened incorrectly can
become loose and result in loss of vehicle con-
trol, which increases the risk of an accident.
— If a message appears, reduce your speed im-
mediately and avoid any hard steering or
braking maneuvers. Stop as soon as possible
and check the wheel bolts.
— Check your wheels for damage. Have the
damaged wheels checked and/or replaced
immediately by an authorized Audi dealer or
authorized Audi Service Facility.
— Under certain conditions (such as a sporty
driving style, winter conditions, or unpaved
roads), the message may be delayed.
— The driver is responsible for ensuring that

the wheels are attached correctly.
G) Tips
— The loose wheel warning system can also
stop working when there is an ESC malfunc-
tion.

— Using snow chains may result in a system
malfunction.
Winter tires significantly improve the vehicle's
handling when driving in winter conditions. Be-
cause of their construction (width, compound,
tread pattern), summer tires provide less traction
on ice and snow.
> Use winter tires on all four wheels.
> Only use winter tires that are approved for your
vehicle.
> Please note that the maximum permitted
speed may be lower with winter tires > A\ in
General information on page 248. An author-
ized Audi dealer or authorized Audi Service Fa-
cility can inform you about the maximum per-
mitted speed for your tires.
263
>

Wheels

> Check the tire pressure after installing wheels
=> page 258.
The effectiveness of winter tires is reduced great-
ly when the tread is worn down to a depth of
0.16 in (4 mm). The characteristics of winter tires
also decrease greatly as the tire ages, regardless
of the remaining tread.
@) For the sake of the environment
Reinstall summer tires at the appropriate
time, because they provide better handling
when roads are free of snow and ice. Summer
tires cause less road noise, tire wear, and en-
ergy use.
G) Tips
You can also use all season tires instead of
winter tires. Please note that in some coun-
tries where winter tires are required, only win-
ter tires with the \ symbol are permitted.
Snow chains improve both driving and braking in
winter road conditions.
> Only install snow chains on the rear wheels.
> Check and correct the seating of the snow
chains after driving a few feet, if necessary. Fol-
low the instructions from the manufacturer.
> Note the maximum speed of 30 mph
(50 km/h). Observe the local regulations.
Use of snow chains is only permitted with certain
rim/tire combinations due to technical reasons.
Check with an authorized Audi dealer or author-
ized Audi Service Facility to see if you may use
snow chains.
Use fine-mesh snow chains. They must not add
more than 0.40 inch (10.5 mm) in height, includ-
ing the chain lock.
You must remove the snow chains on roads with-
out snow. Otherwise, you could impair driving
ability and damage the tires.
264

ZA WARNING
Using incorrect snow chains or installing snow
chains incorrectly can result in loss of vehicle
control, which increases the risk of an acci-
dent.

() Note
— Snow chains can damage the rims and
wheel covers* if the chains come into direct
contact with them. Remove the wheel cov-
ers* first. Use coated snow chains.
— Do not install and use snow chains if there is
a malfunction in the air suspension*, be-
cause the vehicle height will be very low. If
you drive with snow chains anyway, the
wheel housings and other vehicle compo-
nents can be severely damaged.
G) Tips
When using snow chains, it may be advisable
to limit the ESC > page 105.
Low-profile tires
Applies to: vehicles with low-profile tires
Compared to other tire/rim combinations, low-
profile tires offer a wider tread surface and a
larger rim diameter with shorter tire sidewalls.
This results in an agile driving style. However, it
may reduce the level of comfort and increase
road noise when driving on roads in poor condi-
tion.
Low-profile tires can become damaged more
quickly than standard tires when driving over
large bumps, potholes, manhole covers, and
curbs. Therefore, it is particularly important to
maintain the correct tire pressure > page 258.
To reduce the risk of damage to the tires and
rims, drive very carefully on poor roads.
Check your wheels regularly every 2,000 mi
(3,000 km) for damage. For example, check for
bulges/cracks on the tires or deformations/cracks
on the rims.
After a heavy impact or damage, have the tires
and rims inspected or replaced immediately by >

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an authorized Audi dealer or authorized Audi
Service Facility.
Low-profile tires can wear out faster than stand-
ard tires.
Uniform tire quality grading
— Tread wear
— Traction AAABC
— Temperature ABC
Quality grades can be found where applicable on
the tire side wall between tread shoulder and
maximum section width > page 249, fig. 161.
For example: Tread wear 200, Traction AA, Tem-
perature A.
All passenger car tires must conform to Federal
Safety Requirements in addition to these grades.
Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified gov-
ernment test course.
For example, a tire graded 150 would wear one
and one half (1 1/2) times as well on the govern-
ment course as a tire graded 100.
The relative performance of tires depends upon
the actual conditions of their use, however, and
may depart significantly from the norm due to
variations in driving habits, service practices and
differences in road characteristics and climate.
Traction
The traction grades, from highest to lowest, are
AA, A, Band C. Those grades represent the tire's
ability to stop on wet pavement as measured un-
der controlled conditions on specified govern-
ment test surfaces of asphalt and concrete. A tire
marked C may have poor traction performance
oA.
Temperature
The temperature grades are A (the highest), B,
and C, representing the tire's resistance to the
generation of heat and its ability to dissipate
heat when tested under controlled conditions on
a specified indoor laboratory test wheel.
Sustained high temperature can cause the mate-
rial of the tire to degenerate and reduce tire life,
and excessive temperature can lead to sudden
tire failure > A\.
The grade C corresponds to a Level of perform-
ance which all passenger car tires must meet un-
der the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher Levels
of performance on the laboratory test wheel than
the minimum required by law.

Z\ WARNING
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration, cor-
nering, hydroplaning or peak traction charac-
teristics.

ZX WARNING
The temperature grade for this tire is estab-
lished for a tire that is properly inflated and
not overloaded. Excessive speed, underinfla-
tion, or excessive loading, either separately or
in combination, can cause heat buildup and
possible tire failure.

ZA WARNING
Temperature grades apply to tires that are
properly inflated and not over or underinflat-
ed:

Tire pressure monitoring
system
Nene eat
Each tire, including the spare (if provided),
should be checked monthly when cold and inflat-
ed to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or
tire inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure la-
bel, you should determine the proper tire infla-
tion pressure for those tires).
265

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Wheels

minute and then stays on, there is system mal-
function. Try to store the correct tire pressures
= page 267. In some cases, you must drive for
several minutes after storing the pressures until
the indicator light turns off. If the indicator light
does turn off or turns on again after a short peri-
od of time, drive to an authorized Audi dealer or
authorized Audi Service Facility immediately to
have the malfunction corrected.

ZA\ WARNING
— If the tire pressure indicator appears in the
display, reduce your speed immediately and
avoid any hard steering or braking maneu-
vers. Stop as soon as possible and check the
tires and their pressure.
— The driver is responsible for maintaining the
correct tire pressure. You must check the
tire pressure regularly.
— Under certain conditions (such as a sporty
driving style, winter conditions, or unpaved
roads), the tire pressure monitoring system

indicator may be delayed.

Gi) Tips
— The tire pressure monitoring system can al-
so stop working when there is an ESC mal-
function.
— Using snow chains may result in a system
malfunction.
—The tire pressure monitoring system in your
Audi was calibrated with “Audi Original
Tires” > page 255. Using these tires is rec-
ommended.
Storing tire pressures
Applies to: vehicles with Tire Pressure Monitoring System in-
dicator
If the tire pressure changes or a tire is replaced,
it must be confirmed in the MMI.
> Before storing the tire pressures, make sure the
tire pressures in all four tires meet the speci-
fied values and are adapted to the load
=> page 258.
> Switch the ignition on.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Tire pressure
monitoring > Store tire pressure > Yes, store
now.
@ Tips
Do not store the tire pressures if snow chains
are installed.
267

Care and cleaning

Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.

ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.

@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
268
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 in (40 cm).
Do not direct the washer stream toward the wall
mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Make sure that
the vehicle is still able to roll during the washing
process in the car wash. Follow instructions from
the car wash operator, especially if there are ac-
cessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois. >