service AUDI E-TRON 2020 User Guide

Opening and closing


—To turn the alarm off, press the red [PANIC] but-
ton again.

Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you.
If a key is lost, you should report it to your insur-
ance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

ZA WARNING
Observe the safety precautions > page 29.

@) Note
Protect the key against high temperatures
and direct sunlight.
@ For the sake of the environment
XE Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@) Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.
34
— Applies to: MMI: You can display the num-
ber of vehicle keys programmed to the vehi-
cle: Select on the home screen: VEHICLE >
Settings & Service > Vehicle information.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 295.
Unlocking and locking the vehicle

[RAZ-0025]


Fig. 26 Door handle: sensor for locking
You can unlock and lock your vehicle using either
the buttons on the vehicle key or using the sen-
sors* in the door handles. The settings in the
MMI specify which doors will unlock > page 30.
Unlocking or locking using the vehicle key
buttons
> To unlock the vehicle, press the @ button
=> page 33, fig. 25.
> To lock the vehicle, press the & button once.
Unlocking or locking using the sensors
Applies to: vehicles with convenience key
> To unlock a door or the luggage compartment
lid, grasp the door handle or luggage compart-
ment lid handle.
> To lock the vehicle, close the doors and touch
the outer sensor on the door handle once
=> fig. 26. Do not grasp the door handle while
locking the vehicle, or else the vehicle will not
lock. The door cannot be opened for a brief pe-
riod directly after locking it. This way you have
the opportunity to check if the doors locked
correctly.

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Opening and closing

>» Fold the backrest on the rear bench seat for-
ward > page 79.
> Remove the mechanical key > page 33 or the
screwdriver > page 274.
> Using the mechanical key/screwdriver ), pry
the cover &> off the luggage compartment lid
trim panel.
> Press the lever with the mechanical key in the
direction of the arrow to release the luggage
compartment lid.

ZA WARNING
Observe the safety precautions > page 35.

ZA\ WARNING
If you have folded the backrests into the up-
right position, always check if the lock is cor-
rectly engaged by pulling forward on the
backrest.

Child safety lock
The child safety lock prevents the rear doors
from being opened from the inside and the rear
power windows from being operated.

(AZ-1026|
[Ri



Fig. 32 Driver's door: controls
> To activate or deactivate the child safety lock
(rear power windows and interior door handle)
for the rear doors, press the left and/or right 8
button in the driver's door > fig. 32. The indica-
tor light in the button turns on/blinks.
> Make sure the child safety lock is working by
checking the function on the rear power win-
dow switch and door handle.

D_ Use the flat side of the reversible screwdriver blade.
> Applies to: vehicles with controls for the cli-
mate control system in the rear and MMI: To al-
so restrict the operation of the climate control
system in the rear, select on the home screen:
SETTINGS > Display & brightness > Operation
in rear.
When the child safety lock is switched on, the
following functions are disabled:
—The rear inner door handles
— The rear power windows
— The control panel* for the climate control sys-
tem in the rear
Message in the instrument cluster display
@®/8 Child safety lock: malfunction! Please
contact Service
There is a malfunction in the child safety lock.
Press the button again.
If the message stays on, drive immediately to an
authorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.

Z\ WARNING
— Observe the safety precautions > page 29.
—A malfunction in the child safety lock could
allow
the rear doors to be opened from the
inside, which increases the risk of an acci-
dent.


Power windows
Opening and closing the windows




Fig. 33 Driver's door: power window switch
39

Opening and closing

These functions are operated in the MMI. Multi-
ple receivers can be programmed, which can con-
trol the functions of up to eight!) hand-held
transmitters.

ZA WARNING
— When operating or programming the garage
door opener, make sure that no people or
objects are in the area immediately sur-
rounding the equipment. People can be in-
jured or property can be damaged if struck
when closing.
— Do not allow yourself to be distracted from
traffic by the viewing and operating the dis-
plays.
@ Tips
— If you sell your vehicle, remove the key user
= page 28 and reset all settings to the fac-
tory settings > page 237.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 295.
@) Tips
Before you program your system to the ga-
rage door opener, first check the compatibili-
ty:
— Ask an authorized Audi dealer or authorized
Audi Service Facility or check at www.
homelink.com. You can also find more infor-
mation about HomeLink there.

— You can display information about Home-
Link (compatibility level/status/country
code/HomeLink generation) in the MMI:
— Select on the home screen: VEHICLE > Set-
tings & Service > Garage door opener > (i).
Applies to: vehicles with garage door opener
Requirements: the remote control transmitter
must be programmed > page 42, the vehicle

)) The possible number of hand-held transmitters depends
on the equipment.
42
must be within range of the system, and the igni-
tion must be switched on.
There are multiple options to open or close the
system (such as the garage door).
> If you have only programmed one remote con-
trol transmitter, press the -@ button on the
lower display. Or
> If you have programmed multiple remote con-
trol transmitters, press the -@ button on the
lower display and then press the respective sys-
tem button. Or
> If you have configured the programmable
steering wheel button*, press the > button
=> page 26 and then press the respective button
for the system. Or
> Applies to: vehicles with location pairing: If you
have programmed Location pairing, press the
button for it on the upper display (notification
center > page 19). As you approach the system,
the button is displayed on the MMI.
If transmission was successful, the message:
Send to: XXX will appear.
Applies to: vehicles with garage door opener
You can program both fixed code and rolling code
systems in the MMI using the procedure that is
described.
Requirement: the ignition must be switched on.
Programming the system
Applies to: MMI
Requirement: the hand transmitter must be
present and the vehicle must be within range of
the system (such as the garage door) that you
would like to program.
> If you are programming the garage door opener
for the first time, press the - button on the
lower display. Follow the instructions in the
MMI. Or
> If you would like to program other systems, se-
lect on the home screen: VEHICLE > Settings &
Service > Garage door opener. Select the >

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Opening and closing

desired button: @). Follow the instructions in
the MMI.
> If you would like to reprogram systems that are
already programmed, select on the home
screen: VEHICLE > Settings & Service > Garage
door opener. Press the Z button and select 7
for the system to be reprogrammed. Select:
Program. Follow the instructions in the MMI.
With some systems, the garage door opener will
be immediately available after programming.
With other systems, the garage door opener
must also be synchronized.
Synchronizing!)
Requirement: the hand transmitter must already
be programmed and the vehicle must be within
range of the system (such as the garage door).
If the system synchronization is performed di-
rectly after the programming procedure, follow
the instructions on the MMI.
If you would like to sync at a later time:
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the button for the system that you would
like to synchronize.
> Follow the instructions in the MMI.
Location pairing
Applies to: vehicles with location pairing
For easier operation, you can program your sys-
tem's location.
Requirements: the respective hand transmitter
must be programmed > page 42 and the vehicle
must be located in front of the system.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> Press the 7 button for the system your vehicle
is facing.
> Select: Location pairing.
> Follow the instructions in the MMI.

2) Only applies to rolling code systems
Only a maximum of three systems can be dis-
played in the notification center > page 19. If
you would like to have all systems displayed,
press Au.
Renaming programmed systems
You can rename the programmed systems indi-
vidually.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> Press the button for the system that you
would like to rename.
> Select: Rename.
> Follow the instructions in the MMI.
Deleting programmed systems
The programmed systems can be deleted individ-
ually or all at once.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> To delete an individual system, press the L]
button for the desired system. If the checkmark
Vv is set, select: Delete.
> To delete all systems, select: All > Delete.
@) Tips
— Make sure the batteries in the hand trans-
mitter are charged before starting the pro-
gramming process.
— The programming process may take up to
30 seconds. It may be necessary for the
hand transmitter to be pressed again in the
meantime.
— The garage door opener may need to be
synchronized with the system after pro-
gramming. Follow the manufacturer's in-
structions for doing this.
@ Tips
In some cases, the system may need to be
programmed in a different mode (“D mode”).
43
>

Opening and closing

— Switch the ignition on.
— Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage
door opener.
— Press and hold the desired button G).
— Select Yes, in D mode and follow the in-
structions on the MMI.
44

Lights and Vision

does not affect the service life of the light-
ing.
— When the parking lights are switched on
and the ignition is switched off, the 200-} sym-
bol appears in the light switch module.
Turn signal and high beam lever

BFV-0012


Fig. 36 Lever: switching on the turn signal and high beams
The lever operates the turn signals, the high
beams and the headlight flasher.
Turn signals (>>
The turn signal activates when you move the lev-
er into a turn signal position when the ignition is
switched on. The respective a or B indicator
light flashes.
@ Right turn signal
@ Left turn signal
The turn signal blinks three times if you tap the
lever (convenience turn signal).
If an indicator light blinks twice as fast as usual,
a turn signal bulb has failed. Carefully drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
High beams 20 and headlight flasher
> Move the lever to the corresponding position:
@) High beams on (vehicles with high beam assis-
tant*) > page 46
@ High beams off or headlight flasher
The EJ indicator light in the instrument cluster
turns on.
46

AN WARNING
High beams can cause glare for other drivers,
which increases the risk of an accident. For
this reason, only use the high beams or the
headlight flasher when they will not create
glare for other drivers.
item
Applies to: vehicles with high beam assistant


The high beam assistant automatically turns the
high beams on or off depending on the surround-
ing conditions.
A camera on the rearview mirror mount can de-
tect light sources from other road users. The high
beams switch on or off automatically depending
on the position of vehicles driving ahead and on-
coming vehicles, the vehicle speed as well as oth-
er environmental factors and traffic conditions.
Switching on the high beam assistant
Requirement: the AUTO light function must be
selected and the high beam assistant must be
switched on in the MMI > page 47.
> To activate the high beam assistant, tap the
lever
forward (@) > page 46, fig. 36. The fag i
dicator light appears in the instrument cluster
display and the high beams are switched on or
off automatically. The Ed indicator light turns
on if the high beams are switched on.

Switching the high beams on or off manually
If the high beams did not switch on or off as ex-
pected, you may switch them on or off manually
instead:
> To switch the high beams on manually, tap the
lever
forward @) > page 46, fig. 36. The =O] in-
dicator light turns on.
> To switch the high beams off manually, pull the
lever
back @) > page 46, fig. 36. The high beam
assistant is deactivated.
Operating the headlight flasher
> To operate the headlight flashers, pull the lever
back @) > page 46, fig. 36. If the high beam
headlights are not switched on, the high beam
assistant will remain activated.

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Lights and Vision


ZA WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 127.
— High beam assistant is only intended to as-
sist the driver. The driver is still responsible
for controlling the headlights and switching
them manually depending on light and visi-
bility conditions.
— High beams can cause glare for other driv-
ers, which increases the risk of an accident.
For this reason, only use the high beams or
the headlight flasher when they will not cre-



ate glare for other drivers.
Adjusting the exterior lighting
You can adjust the exterior lighting separately.
The settings depend on the vehicle equipment.

> Applies to: MMI: Select on the home screen:
VEHICLE > Light & Visibility > Exterior light-
ing.
Automatic headlights
You can adjust the following settings in the Auto-
matic
headlights menu:
Activation time - You can adjust if the headlights
switch on Early, Medium, or Late based on the
sensitivity of the light sensor.
High beam assistant > System - You can switch
the high beam assistant on and off.
Entry/exit lighting
When it is dark, the Entry/exit lighting illumi-
nates the area around the vehicle when unlocking
the vehicle and after switching off the ignition
and opening the driver's door. The entry/exit
lighting only works when it is dark and when the
AUTO light function is switched on.
Daytime running lights
USA models: The daytime running lights can be
turned on and off.
Canada models: The daytime running lights can-
not be turned off. The lights activate automati-
cally each time the ignition is switched on.
ergency flashers
3
BI ny

Fig. 37 Center console: emergency flashers
The emergency flashers help to make other driv-
ers aware of your vehicle in dangerous situations.
> Press the A button @ to switch the emergency
flashers on or off.
When the emergency flashers are turned on, the
a and Ba indicator lights will flash at the same
time.
You can indicate a lane change or a turn when the
emergency flashers are switched on by using the
turn signal lever. The emergency flashers stop
temporarily.
The emergency flashers also work when the igni-
tion is turned off.
Gi) Tips
You should switch the emergency flashers on
if
— you are the last car in a traffic jam so that
all other vehicles approaching from behind
can see your vehicle
— your vehicle has broken down or you are
having an emergency
— your vehicle is being towed or if you are tow-
ing another vehicle
Messages
If the ka indicator light turns on, a bulb has
failed. The displayed message indicates the cause
and possible solutions. If one of the messages re-
mains on, drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
47

Lights and Vision

Bg) Audi adaptive light: malfunction! See own-
er's manual
Adaptive light* is not working. The headlights
still function. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
High beam assistant: malfunction! See own-
er's manual
You can still switch the high beams on or off
manually. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
High beam assistant: currently unavailable.
Camera view limited due to surroundings. See
owner's manual
This message appears if the camera's visual field
is blocked. The system will switch itself off. Try
switching the systems on later.
automatic headlights: malfunction! See
owner's manual
The light/rain sensor is malfunctioning. When
the AUTO light function is on, the low beams will
remain switched on at all times for safety rea-
sons. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.
Interior lighting



Fig. 38 Headliner: interior lighting
Interior lighting buttons
axs* — Interior lighting on/off
48
4 - Door contact switch on/off. The interior light-
ing is controlled automatically.
Touch-sensitive reading lights
> To turn a reading light on or off, touch the sur-
face @ briefly.
> To activate the manual dimming function,
touch the surface @) when the light is switched
off and keep touching it until the desired
brightness is reached.
Rear interior lighting

Fig. 39 Headliner: reading lights
Reading lights
> To turn a reading light on or off, press the but-
ton ¥@.
> To activate the manual dimming function*,
touch the button when the light is switched off
“¥ @ and keep touching it until the desired
brightness is reached.
Interior lighting
Applies to: vehicles with interior lighting

The ambient lighting turns on when the ignition
is switched on. The ambient lighting is deactivat-
ed when the lights are set to OFF.
You can adjust the interior lighting individually.
The settings depend on the vehicle equipment.
» Applies to: MMI: Select on the home screen:
VEHICLE > Light & Visibility > Interior light-
ing.
You can choose among predefined color profiles,
such as Maritime.
Additional settings and profiles:

Lights and Vision

@ Wipe the rear window \. The number of
wipes depends on the windshield wiper
movement.
The rear wiper automatically switches on when
the reverse gear is selected and the front wind-
shield wipers are on and running.
Clean the rear window @. The number of
wipes depends on how long the lever is held in
position (8). This may also clean the rearview
camera, depending on the vehicle equipment.

ZA\ WARNING
— The rain sensor is only intended to assist the
driver. The driver may still be responsible for
manually switching the wipers on based on
visibility
conditions.
— The windshield must not be treated with
water-repelling windshield coating agents.
Under unfavorable conditions, such as wet-
ness, darkness, and when the sun is low,
these coatings can cause increased glare,
which increases the risk of an accident. They
can also cause wiper blade chatter.
— Properly-functioning windshield wiper
blades
are required for a clear view and safe
driving > page 52, Cleaning/changing wip-
er blades.

function (lever in position @) also functions
when the ignition is switched off.
— Worn or dirty windshield wiper blades result
in streaking. This can affect the rain sensor
function. Check your windshield wiper
blades regularly.
— The washer fluid nozzles for the windshield
washer system are heated when the ignition
is on if the outside temperature is low.
— When stopping temporarily, such as at a
traffic light, the speed of the windshield
wipers automatically reduces by one level.
[eG cen a ke ce wiper blades

B8V-0696|
A


@) Note
— If there is frost, make sure the windshield
wiper blades are not frozen to the wind-
shield. Switching on the windshield wipers
when the blades are frozen to the wind-
shield can damage the wiper blades.
— Prior to using a car wash, the windshield
wiper system must be switched off (lever in
position @). This prevents the wipers from
switching on unintentionally and causing
damage to the windshield wiper system.
G) Tips
— The windshield wipers switch off when the
ignition is switched off. You can activate the
windshield wipers after the ignition is
switched on again by moving the windshield
wiper lever to any position. The single wipe
52

Fig. 45 Windshield wipers: changing the wiper blades
Windshield wiper service position/blade
replacement position
> Switch off the ignition and hold the windshield
wiper lever in position @) > page 51, fig. 43 un-
til the windshield wiper moves into the service
position.
> To bring the windshield wipers into the normal
position, switch the ignition on and hold the
windshield wiper lever in position @) until the
windshield wipers go back to the original posi-
tion, or drive faster than 8 mph (12 km/h).
You can also turn the service position on or off in
the MMI:
> Switch the windshield wipers off (position @
=> page 51, fig. 43).
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Wiper posi-
tion.
Cleaning the wiper blades
Requirement: the windshield wipers must be in
the service position.

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Lights and Vision

> Fold the windshield wiper arm away from the
windshield.
> For information on cleaning, see > table on
page 269.
Replacing the wiper blades
Requirement: the windshield wipers must be in
the service position.
> Fold the windshield wiper arm away from the
windshield.
> Press the locking knob () on the wiper blade.
Hold the wiper blade firmly.
> Remove the wiper blade from the windshield
wiper arm mount Q).
> Insert the new wiper blade into the mount on
the wiper arm until it clicks into place.
> Place the wiper arm back on the windshield.
> Exit the service position.

Z\ WARNING
— For safety reasons, the windshield wiper
blades should be replaced once or twice
each year.
— Dirty windshield wiper blades can impair vi-
sion, which increases the risk of an accident.

©) Note
— The windshield wipers must only be folded
up when in the service position! Otherwise,
you risk damaging the paint on the hood or
the windshield wiper motor.
— You should not move your vehicle or press
the windshield wiper lever when the wiper
arms are folded up from the windshield. The
windshield wipers would move back into
their original position and could damage the
hood and windshield.
@ Tips
— You can also use the service position, for ex-
ample, if you want to protect the windshield
from icing by using a cover.
— You cannot activate the service position
when the hood is open.
Cleaning/changing the rear wiper blade

[RAZ-0637



Fig. 46 Rear window wiper: installing the wiper blade
Cleaning the wiper blades
> Fold the wiper arm away from the rear window.
> For information on cleaning, see > table on
page 269.
Removing the wiper blade
> Fold the wiper arm away from the rear window.
> Remove the wiper blade from its holder.
Installing the wiper blade
> Press the wiper blade mount into the retainer.
> Fold the window wiper arm back onto the rear
window.

ZA WARNING
For safety reasons, the windshield wiper
blades should be replaced once or twice each

year.

Messages
If the > indicator light turns on, then there is a
windshield wiper malfunction. The message that
is also displayed indicates the cause and possible
solutions. If one of the messages does not turn
off, drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.
ce] Automatic wipers: malfunction! See owner's
manual
The light/rain sensor is malfunctioning. You can
still control all functions that are not controlled
by the rain sensor using the windshield wiper lev-
er. Drive immediately to an authorized Audi
53
>