service indicator AUDI E-TRON 2020 User Guide
[x] Cancel search | Manufacturer: AUDI, Model Year: 2020, Model line: E-TRON, Model: AUDI E-TRON 2020Pages: 316, PDF Size: 85.96 MB
Page 108 of 316

Driving dynamic
ZA\ WARNING
— When the ESC is switched off or limited,
there will be no vehicle stabilization or it will
be limited. The driving wheels could spin
and the vehicle could swerve, especially on
slick or slippery road surfaces. When there is
a heavy vehicle load and sudden driving ma-
neuvers, it may not be possible to prevent
the vehicle from tipping under certain cir-
cumstances, which increases the risk of an
accident.
— Because of the increased risk of an accident,
only drive with the ESC switched off or limit-
ed when it is necessary. Reactivate the ESC
as soon as possible.
@ Tips
— If you select the Audi drive select* offroad
mode, hill descent assist will switch on.
— If the ESC is limited, switched off, or mal-
functioning, systems with an automatic
braking intervention function may not be
fully available.
— If malfunctions occur in other systems or
certain driver assist systems are active, the
ESC must be switched on by the system. The
ESC
may switch on automatically and can-
not be operated with the button.
B Ss / B & Stabilization control (ESC/
ABS): malfunction! See owner's manual
There is a malfunction in the ABS or EDL. This al-
so causes the ESC to malfunction. The brakes still
function with their normal power, but ABS is not
active.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Other indicator lights
it a blinks while driving, the ESC is actively reg-
ulating. Operating noises may occur. If the indi-
cator light stays on, the ESC has been switched
off due to system needs. The indicator light turns
off when the system is fully functional.
106
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4KE012721BE
High-voltage system
Manually releasing the charging port door
> Open the hood > page 241.
> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the red loop @) ° fig. 89 from the re-
tainer and then pull on the loop carefully >@.
> If necessary, open the charging port door by
hand.
> After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
Manually releasing the charging connector
If you are not able to pull the charging connector
out of the vehicle charging port, there may bea
malfunction. You must use the emergency re-
lease to release the vehicle charging connector.
Requirement: the “P” gear must be selected and
the vehicle must be unlocked.
> End the charging process > page 111.
> Open the hood > page 241.
> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the yellow loop (2) > fig. 89 from the re-
tainer and then pull on the loop carefully >@.
> Remove the charging connector.
> After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
@) Note
Only pull on the loop until you feel resistance.
You will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Messages
If the or =] indicator light turns on, then the
range is low or very low. Charge the high-voltage
battery.
Warning! Please check the charging unit
cover. See owner's manual
This message appears if the charging port door is
open while driving. Stop the vehicle as soon as
possible and try to close the charging port door
using the button @) % page 111, fig. 87 or by
hand. If the charging port door cannot close
and/or the message continues to appear, drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately and have the mal-
function corrected > A\ in Charging on page 112;
=>@© in Charging on page 112.
B AC charging system: malfunction! Please
contact Service
B DC charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the Audi
charging system that is designed for your vehicle.
fa Charging system: malfunction
This message appears if there is a malfunction in
the vehicle charging infrastructure or the charg-
ing station. Use a different charging station. If
this message does not turn off, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
Charging equipment
Introduction
Depending on the vehicle equipment, the Audi e-
tron compact charging system may be available.
115
>
Page 120 of 316

High-voltage system
Control unit overview
© | On/Off button ®, charging power lev-
el and LED
@© __ |Status LED:
a Power supply/household
connection
& | Vehicle
0 Control panel
@ © {Reset
Adjusting the charging power level
The control unit automatically recognizes the
voltage and the available current strength. You
can set whether you would like to charge with full
or reduced charging power. The last setting that
Control unit: status and malfunction indicators
was selected will be saved and used again the
next time the vehicle is charged. If multiple
items are connected to the power circuit, the
charging current may be reduced when charging
at a power outlet. This can help to prevent the
electrical equipment from overheating.
Before charging, always check if the charging
power setting that was selected last is still suita-
ble.
—To set the charging power level, press the ()
button ©) > fig. 91 for at least two seconds.
After the charging power level is set, the status
LEDs ©, and (will flash green one time. The
selected value (50% or 100%) is displayed on the
left or right side of the ® button.
Indicator lights Meaning Solution
O Green The charger is ready to charge, | Starting the charging process
O O off but is not charging. => page 111.
O & off
O 0 of
9 Off
O Flashing green _| The vehicle is being charged
O 0 Off with the ground conductor
O B orf monitor activated.
O 0 of
9 Off
O Flashing green | The power cable has overheat- | After the cable cools down, the malfunc-
© a Yellow ed. Possible cause of the mal- | tion will be automatically cleared. Until it
O Bor function: a multi-phase socket | cools down, charging performance will be
O 06 off is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con-
9 Off ance will be reduced. nection checked by a qualified electrician.
Go Flashing green |The control unit has overheat- | After the control unit cools down, the
O 0 Off ed. The charging performance | malfunction will be automatically
O & otf will be reduced. cleared. Never leave the control panel in
@ 8 Yellow direct sunlight for long periods or time.
Until it cools down, charging perform-
9 Off ance will be reduced. If the malfunction
continues, have the control unit checked
by an authorized Audi dealer or author-
ized Audi Service Facility.
118
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4KE012721BE
High-voltage system
Indicator lights Meaning Solution
©) Red The power cable has overheat- | After the cable cools down, the malfunc-
© © Yellow ed. The charging process has__| tion will be automatically cleared and the
O Bor been interrupted. charging process will resume. If the mal-
O 6 off function continues, have the control unit
checked by an authorized Audi dealer or
9 Off authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.
€) Red The control unit has overheat- | After the control unit cools down, the
O 0 Off ed. The charging process has_ | malfunction will be automatically cleared
O Bot been interrupted. and the charging process will resume.
@ 6 Yellow Never leave the control panel in direct
sunlight for long periods or time. If the
9 Off malfunction continues, have the control
unit checked by an authorized Audi dealer
or authorized Audi Service Facility.
© Red The charging infrastructure of | After the power supply/household con-
© Flashing yellow |the power supply/household | nection stabilizes, the malfunction will be
O B ot connection is restricted. Possi- | automatically cleared and the charging
ble cause of the malfunction: | process will resume. If the malfunction
O 0 off low voltage or poor power fre- | continues, have the power supply/house-
9 Off quency. The charging process | hold connection checked by a qualified
has been interrupted. electrician.
CO) Red There is a malfunction in the | After the vehicle charging system stabiliz-
O 0 off vehicle charging system. The | es, the malfunction will be automatically
© & Flashing yellow charging process has been in- | cleared and the charging process will re-
8 off terrupted. sume. If the malfunction continues, have
O the vehicle checked by an authorized Audi
9 Off dealer or authorized Audi Service Facility.
© Red The power cable or vehicle ca- | Have the power or vehicle cable replaced
O O off ble is faulty. Possible cause of | by an authorized Audi dealer or author-
O Bot the malfunction: the coding ized Audi Service Facility.
© 3 rlashing yellow resistance of the power or ve-
hicle cable is not compatible.
© Off The charging process has been
interrupted.
O Red There is a malfunction in the | End the charging process at the vehicle
O Q Off vehicle charging system. The | and remove the vehicle cable from the ve-
@ EB Red charging process has been in- | hicle charging port. Disconnect the charg-
O 6 of terrupted. er from the power supply and reconnect it
© — after 60 seconds. Restart the charging
process > page 111. If the malfunction
continues, have the vehicle checked by an
authorized Audi dealer or authorized Audi
Service Facility.
119
Page 122 of 316

High-voltage system
Indicator lights Meaning Solution
O Red There is an overvoltage inthe | Disconnect the charger from the power
© CQ Flashing red charging infrastructure of the | supply and reconnect it after 60 seconds.
O Bor power supply/household con- | If the malfunction continues, have the
O 6 of nection. The charging process | power supply/household connection
© has been interrupted. checked by a qualified electrician.
Off
O Red The control unit has atechni- | Disconnect the charger from the power
O 0 off cal malfunction. The charging | supply and reconnect it after 60 seconds.
O B orf process has been interrupted. | If the malfunction continues, have the
@ © Red control unit checked by an authorized
© Audi dealer or authorized Audi Service Fa-
© Off cility.
O Red The control unit has atechni- | Disconnect the charger from the power
O 0 off cal malfunction (self-test supply and reconnect it after 60 seconds.
O Bor failed). The charging process | If the malfunction continues, have the
© 6 Flashi d has been interrupted. control unit checked by an authorized
asning re Audi dealer or authorized Audi Service Fa-
© Off cility.
O Red The charging infrastructure of | Have the control unit checked by an au-
@ CX Red the power supply/household | thorized Audi dealer or authorized Audi
connection is insufficient: the | Service Facility, and have the power sup-
@ B&B Red
O 6 of ground conductor is interrupt- | ply/household connection checked by a
ed or not present. The ground | qualified electrician. Do not use the pow-
9 Off conductor monitor has inter- | er supply/household connector until the
rupted the charging process. | malfunction is corrected.
© Red The indicator light in the reset | Have the control unit replaced by an au-
@ CO Red button on the control unit is | thorized Audi dealer or authorized Audi
@ & Red faulty. The charging process _| Service Facility.
@ © Red has been interrupted.
e
9 Off
O Red The control unit has detected | Press and hold the © button for at least
@ X Red residual current. The charging | two seconds. If the malfunction contin-
rocess has been interrupted. | ues, have the control unit checked by an
@ & Red P P y
@ © Red authorized Audi dealer or authorized Audi
/ Service Facility, and have the power sup-
® Flashing red ply/household connection checked by a
qualified electrician.
O Red The charging infrastructure is | Disconnect the charger from the power
© © Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© & Flashing red process has been interrupted. | connection checked by a qualified electri-
cian.
© 4 Flashing red
9 Off
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4KE012721BE
High-voltage system
Indicator lights Meaning Solution
© Red The control unit has atechni- | Disconnect the charger from the power
@ X Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ B Red cause of the malfunction: If the malfunction continues, have the
@ © Red software error or the load re-_ | control unit checked by an authorized
. lay has been switched incor- | Audi dealer or authorized Audi Service Fa-
9 Red rectly. The charging process cility, and have the power supply/house-
has been interrupted. hold connection checked by a qualified
electrician.
€) Flashing red The control unit has a serious | Have the control unit replaced by an au-
O 0 Off malfunction. The charging thorized Audi dealer or authorized Audi
O Bot process has been interrupted. | Service Facility.
@ & Red
9 Off
O Off The indicator light in the Have the control unit replaced by an au-
@ XQ Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ EB Red unit is faulty. The charging Service Facility.
@ 8 Red process has been interrupted.
© Red
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz
Overvoltage category (IEC 60664) {II
Short-time current rating (EN <10 kA eff.
61439-1)
Power plug versions NEMA 6-30; NEMA 6-50; NEMA 14-30; NEMA 14-50; NEMA
5-15
Integrated residual-current device AC: 20 mA; DC: 56 mA
Vehicle charging connector Type l
Protection class I
IP Code 55 (USA: Enclosure 3)
Control unit mass 5.3 lbs - 7.7 lbs (2.4 - 3.5 kg)
Control unit dimensions (height x
width x depth)
12.2 in x 4.1 in x 2.8 in (310 mm x 105 mm x 72 mm)
G) Tips
— The Audi e-tron compact charging system is
designed for charging at sockets with a volt-
— The device runs a self test after power has age of 120 V/240 V. If your socket has a dif-
been restored to the control unit. If a self
test is successful, all indicator lights will il-
luminate green for two seconds.
ferent voltage, contact and authorized Audi
dealer or authorized Audi Service Facility.
121
>
Page 154 of 316

Driver assistance
detected at all. Be especially careful. Cleaning
the area in front of the sensors > page 129 may
correct the malfunction.
Distance warning
Applies to: vehicles with distance warning
RAZ-0401
:
Applies to: vehicles with adaptive cruise assist
Fig. 115 Instrument cluster: display of the current dis-
tance
A é aN 2
Bs
Applies to: vehicles with adaptive cruise assist
Fig. 116 Instrument cluster: distance warning
General information
At speeds above approximately 40 mph (65
km/h), this function measures the distance to the
vehicle ahead as time. If the distance falls below
the warning threshold, the system warns you of
the hazard with the BB indicator light.
Image in the Driver assistance display
Applies to: vehicles with adaptive cruise assist
The display only appears if the Driver assistance
display is selected on the on-board computer
= page 14 and the adaptive cruise assist is not
actively controlling the vehicle.
@ Detected vehicle driving ahead
@ Use the markings to help you estimate the
distance to an obstacle. Each marking repre-
sents approximately one second.
152
@® Set warning threshold. Depending on the set-
tings, the display will be colored in from the
bottom to the top.
@ The actual distance is smaller than the set
distance and you will be informed about the
danger.
Adjusting the distance warning
The system can be switched on and off in the
MMI = page 130.
You can adjust the distance warning threshold to
your preferences. The settings depend on the ve-
hicle equipment.
— Applies to: MMI: Select on the home screen:
VEHICLE > Driver assistance >(<23)> Distance
warning.
Messages
1f Bo is displayed when there is a malfunc-
tion, the distance warning functions may be un-
available or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 129 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
ZA WARNING
Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 127.
@) Tips
— The driver is always responsible for adhering
to the regulations applicable in the country
where the vehicle is being operated.
— You may fall below the warning threshold
briefly when passing or when quickly ap-
proaching a vehicle driving ahead. There is >
Page 160 of 316

Driver assistance
— An indicator in the instrument cluster will
inform you when there is an intervention.
Adjusting Audi pre sense
Applies to: vehicles with Audi pre sense
The system can be switched on and off in the
MMI > page 130.
You can adjust the Audi pre sense functions to
your preferences. The settings depend on the ve-
hicle equipment.
> Applies to: MMI: Select on the home screen:
VEHICLE > Driver assistance >(<})> Audi pre
sense.
Possible settings:
— Turn assist
— Swerve assist
Prewarning”) - The prewarning can be switched
off or the Audi pre sense warning time can be set
(Early/Medium/Late).
Set the warning time for the early warning to
Early at first. If you feel that the prewarnings ap-
pear too early, then set the warning time to Me-
dium. The Late warning time should only be set
in special circumstances.
i) Tips
— Switch Audi pre sense off when you are not
using public streets, when loading the vehi-
cle onto a vehicle carrier, train, ship, or oth-
er type of transportation, or when towing
the vehicle. This can help to prevent an un-
desired intervention from the Audi pre
sense system.
— If the system is switched off, it switches on
again automatically once the ignition is
switched on again).
Messages
Applies to: vehicles with Audi pre sense
re or fa] is displayed when there is a malfunc-
tion, the Audi pre sense functions may be un-
available or may be limited.
D_Incertain countries
158
A message that indicates the cause and possible
solution
may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 129 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
Side assist
Description
Applies to: vehicles with side assist
al 3
eI I Ba |
Fig. 119 Driving situations and exterior mirror display
General information
Side assist monitors the blind spot and traffic in
the adjacent lanes behind the vehicle. Within sys-
tem limits, side assist can detect traffic that is
approaching from behind and provide a warning
when you are changing lanes and turning. The
system uses the data from the radar sensors at
the rear corners of the vehicle.
Page 164 of 316

Driver assistance
Displays, warnings, and braking
— Display: the red arrow (@ can indicate the direc-
tion from which the cross traffic is approaching.
The indicator in the upper display only appears
when the parking aid is activated. For vehicles
with peripheral cameras only in the Front and
Front corner camera views. The display only ap-
pears in the instrument cluster > fig. 123 when
the Driver assistance display is open in the on-
board computer > page 14.
— Warnings: the message Cross traffic! Bo can
warn you of critical cross traffic when driving
forward. There may also be an audible signal.
— Automatic brake activation: if you do not react
to a warning, a brief braking by the system can
warn you of a potential collision with an ap-
proaching object when driving forward at
speeds up to approximately 6 mph (10 km/h).
Switching the intersection assistant on and
off
— The system can be switched on and off in the
MMI & page 130.
Messages
If or > is displayed when there is a mal-
function, the intersection assistant functions
may be unavailable or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors © page 129 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
Z\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 127.
— The intersection assistant will not provide
alerts about people and cannot warn you
about every type of approaching objects,
such as cyclists. Always monitor the traffic
162
as well as the vehicle's surroundings with di-
rect eye contact.
— The system may not react if vehicles are ap-
proaching very fast.
G) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 295.
Emergency assist
Applies to: vehicles with emergency assist
General information
Within the limits of the system, emergency assist
can detect inactivity from the driver. In these in-
stances, the system will warn the driver, assume
control of the vehicle if necessary, and bring the
vehicle automatically to a stop in the lane.
Regardless of the speed, the emergency assist is
automatically available when the adaptive cruise
assist* is activated. When the adaptive cruise as-
sist* is deactivated, the system is only available
at speeds above approximately 40 mph
(65 km/h).
Emergency assist functions
Measures may be initiated in stages. The vehicle
can be controlled with the limits of the system.
The measures depend on the dangerous situation
and the vehicle equipment:
— Visual and audio warnings
— Vehicle control
— Reduction of vehicle speed in stages
— Lowers the volume of the Infotainment system
— Tugs on the safety belt
— Activates the brakes
— The emergency flashers will activate either
while the vehicle is still in motion or once it is
stationary (depending on your vehicle's produc-
tion date).
— Audi pre sense preemptive safety measures are
triggered > page 155
— The brakes are applied until the vehicle is sta-
tionary
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4KE012721BE
Driver assistance
As soon as the vehicle comes to a full stop, the
vehicle prepares for the vehicle passengers to be
rescued. The parking brake is set, “P” gear is en-
gaged, the doors are unlocked, and the interior
lighting is activated. The emergency call) will be
started if necessary once the vehicle has been
stationary
for several seconds.
Overriding the emergency assist
You can override emergency assist as follows
>A:
— Move the steering wheel. Or
— Press the brake pedal. Or
— Press the accelerator pedal distinctly.
When stationary, you can end the emergency as-
sist by leaving the "P" position or releasing the
parking brake > page 96.
Switching the emergency assist on and off
The system can be switched on and off in the
MMI = page 130.
Messages
rg or & is displayed when there is a malfunc-
tion, the emergency assist functions may be un-
available or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 129 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
gency to take over control of the vehicle and
bring it to a stop.
ZA WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 127.
— The emergency assist is an assist system
that should only be used in cases of emer-
) This function is not available in every market and on all ve-
hicle equipment levels.
(i) Tips
— Depending on the severity of the detected
situation, not all safety measures will be ini-
tiated. Certain functions can be adjusted or
skipped if necessary.
— If the emergency assist was triggered, it will
only be available again after a brief period.
—An indicator in the instrument cluster will
inform you when there is an intervention.
163