service indicator AUDI E-TRON 2020 Owners Manual

4KE012721BE
Instrument cluster

Instrument cluster overview

2/17/2019 \\ ment
* 7


Fig. 2 Instrument cluster overview (Audi virtual cockpit)
Depending on the vehicle equipment, the follow- — Speeds are displayed in mph (miles per
ing items may appear in the instrument cluster: hour) or km/h (kilometers per hour).
@ Left dial — If there is a malfunction in the instrument
—Power meter .......--cecceuee 13 cluster, DEF will appear in the trip odometer
— High-voltage battery charge level display. Have the malfunction corrected as
Q) Tabarea .......... cee e eee ae 12 poe alas
— Certain instrument cluster content can also
be displayed in the head-up display*
=> page 23.
)eCentrabared sec as woe vs aaron so we 12

(4) Status line (one or two lines)
Right dial
— Convenience display Loading a personal
©) Right additional display with speed- profile
ometer
@) Left additional display with:

— Audi drive select mode ......... 101 a ecoduiT
|Z\ WARNING ee
applied
lel 4
Switch profile
If there is a severe malfunction in the instru
ment cluster, the display may turn off. The

indicator light may also turn on. Stop the ve- Fig. 3 Instrument cluster: loading a personal profile
hicle safely. See an authorized Audi dealer or
authorized Audi Service Facility for assistance. You can manage personal profiles in the MMI
- 7 => page 27. Before driving, you can select your
G) Tips personal profile in the instrument cluster and ap-
— You can select the units used for tempera- ply customized vehicle settings, such as the seat
position. >
ture, speed, and other measurements in the
Infotainment system > page 236.
11

Lights and Vision

does not affect the service life of the light-
ing.
— When the parking lights are switched on
and the ignition is switched off, the 200-} sym-
bol appears in the light switch module.
Turn signal and high beam lever

BFV-0012


Fig. 36 Lever: switching on the turn signal and high beams
The lever operates the turn signals, the high
beams and the headlight flasher.
Turn signals (>>
The turn signal activates when you move the lev-
er into a turn signal position when the ignition is
switched on. The respective a or B indicator
light flashes.
@ Right turn signal
@ Left turn signal
The turn signal blinks three times if you tap the
lever (convenience turn signal).
If an indicator light blinks twice as fast as usual,
a turn signal bulb has failed. Carefully drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
High beams 20 and headlight flasher
> Move the lever to the corresponding position:
@) High beams on (vehicles with high beam assis-
tant*) > page 46
@ High beams off or headlight flasher
The EJ indicator light in the instrument cluster
turns on.
46

AN WARNING
High beams can cause glare for other drivers,
which increases the risk of an accident. For
this reason, only use the high beams or the
headlight flasher when they will not create
glare for other drivers.
item
Applies to: vehicles with high beam assistant


The high beam assistant automatically turns the
high beams on or off depending on the surround-
ing conditions.
A camera on the rearview mirror mount can de-
tect light sources from other road users. The high
beams switch on or off automatically depending
on the position of vehicles driving ahead and on-
coming vehicles, the vehicle speed as well as oth-
er environmental factors and traffic conditions.
Switching on the high beam assistant
Requirement: the AUTO light function must be
selected and the high beam assistant must be
switched on in the MMI > page 47.
> To activate the high beam assistant, tap the
lever
forward (@) > page 46, fig. 36. The fag i
dicator light appears in the instrument cluster
display and the high beams are switched on or
off automatically. The Ed indicator light turns
on if the high beams are switched on.

Switching the high beams on or off manually
If the high beams did not switch on or off as ex-
pected, you may switch them on or off manually
instead:
> To switch the high beams on manually, tap the
lever
forward @) > page 46, fig. 36. The =O] in-
dicator light turns on.
> To switch the high beams off manually, pull the
lever
back @) > page 46, fig. 36. The high beam
assistant is deactivated.
Operating the headlight flasher
> To operate the headlight flashers, pull the lever
back @) > page 46, fig. 36. If the high beam
headlights are not switched on, the high beam
assistant will remain activated.

4KE012721BE
Lights and Vision


ZA WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 127.
— High beam assistant is only intended to as-
sist the driver. The driver is still responsible
for controlling the headlights and switching
them manually depending on light and visi-
bility conditions.
— High beams can cause glare for other driv-
ers, which increases the risk of an accident.
For this reason, only use the high beams or
the headlight flasher when they will not cre-



ate glare for other drivers.
Adjusting the exterior lighting
You can adjust the exterior lighting separately.
The settings depend on the vehicle equipment.

> Applies to: MMI: Select on the home screen:
VEHICLE > Light & Visibility > Exterior light-
ing.
Automatic headlights
You can adjust the following settings in the Auto-
matic
headlights menu:
Activation time - You can adjust if the headlights
switch on Early, Medium, or Late based on the
sensitivity of the light sensor.
High beam assistant > System - You can switch
the high beam assistant on and off.
Entry/exit lighting
When it is dark, the Entry/exit lighting illumi-
nates the area around the vehicle when unlocking
the vehicle and after switching off the ignition
and opening the driver's door. The entry/exit
lighting only works when it is dark and when the
AUTO light function is switched on.
Daytime running lights
USA models: The daytime running lights can be
turned on and off.
Canada models: The daytime running lights can-
not be turned off. The lights activate automati-
cally each time the ignition is switched on.
ergency flashers
3
BI ny

Fig. 37 Center console: emergency flashers
The emergency flashers help to make other driv-
ers aware of your vehicle in dangerous situations.
> Press the A button @ to switch the emergency
flashers on or off.
When the emergency flashers are turned on, the
a and Ba indicator lights will flash at the same
time.
You can indicate a lane change or a turn when the
emergency flashers are switched on by using the
turn signal lever. The emergency flashers stop
temporarily.
The emergency flashers also work when the igni-
tion is turned off.
Gi) Tips
You should switch the emergency flashers on
if
— you are the last car in a traffic jam so that
all other vehicles approaching from behind
can see your vehicle
— your vehicle has broken down or you are
having an emergency
— your vehicle is being towed or if you are tow-
ing another vehicle
Messages
If the ka indicator light turns on, a bulb has
failed. The displayed message indicates the cause
and possible solutions. If one of the messages re-
mains on, drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
47

4KE012721BE
Lights and Vision

> Fold the windshield wiper arm away from the
windshield.
> For information on cleaning, see > table on
page 269.
Replacing the wiper blades
Requirement: the windshield wipers must be in
the service position.
> Fold the windshield wiper arm away from the
windshield.
> Press the locking knob () on the wiper blade.
Hold the wiper blade firmly.
> Remove the wiper blade from the windshield
wiper arm mount Q).
> Insert the new wiper blade into the mount on
the wiper arm until it clicks into place.
> Place the wiper arm back on the windshield.
> Exit the service position.

Z\ WARNING
— For safety reasons, the windshield wiper
blades should be replaced once or twice
each year.
— Dirty windshield wiper blades can impair vi-
sion, which increases the risk of an accident.

©) Note
— The windshield wipers must only be folded
up when in the service position! Otherwise,
you risk damaging the paint on the hood or
the windshield wiper motor.
— You should not move your vehicle or press
the windshield wiper lever when the wiper
arms are folded up from the windshield. The
windshield wipers would move back into
their original position and could damage the
hood and windshield.
@ Tips
— You can also use the service position, for ex-
ample, if you want to protect the windshield
from icing by using a cover.
— You cannot activate the service position
when the hood is open.
Cleaning/changing the rear wiper blade

[RAZ-0637



Fig. 46 Rear window wiper: installing the wiper blade
Cleaning the wiper blades
> Fold the wiper arm away from the rear window.
> For information on cleaning, see > table on
page 269.
Removing the wiper blade
> Fold the wiper arm away from the rear window.
> Remove the wiper blade from its holder.
Installing the wiper blade
> Press the wiper blade mount into the retainer.
> Fold the window wiper arm back onto the rear
window.

ZA WARNING
For safety reasons, the windshield wiper
blades should be replaced once or twice each

year.

Messages
If the > indicator light turns on, then there is a
windshield wiper malfunction. The message that
is also displayed indicates the cause and possible
solutions. If one of the messages does not turn
off, drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.
ce] Automatic wipers: malfunction! See owner's
manual
The light/rain sensor is malfunctioning. You can
still control all functions that are not controlled
by the rain sensor using the windshield wiper lev-
er. Drive immediately to an authorized Audi
53
>

4KE012721BE
Sitting correctly and safely


— In an emergency, the recall process can be
canceled by pressing the seat adjustment
button on that seat.

Airbag system
General information

ZA\ WARNING
— If you have not fastened your safety belt,
you are in an incorrect seating position, or
you are too close to the airbag system, the
airbag system will not be able to protect
you. This increases the risk of serious or fa-
tal
injuries. Make sure that every vehicle
passenger has their safety belt correctly fas-
tened and is sitting in a correct seating posi-
tion = page 56. This is necessary regardless
of whether the seat is equipped with an air-
bag or not.
— Never place your feet on the instrument
panel, out of the window, or on the seat sur-
faces. To help ensure that the airbag system
can deploy correctly, never bend forward or
lean on the door or the side window. Other-
wise, serious and possibly fatal injuries can
occur if the airbags deploy.
— People, animals, or objects between the
passengers and the airbag system can inter-
fere with the correct deployment of the air-
bag or can be thrown through the vehicle in-
terior, increasing the risk of serious or fatal
injuries. Make sure that nothing is located
between the vehicle occupants and the air-
bag system. Do not secure or transport any
objects within the deployment zone of the
airbag systems, especially on the steering
wheel, on the instrument panel, on the
doors, on the windows, or in the footwell.
— Never put stickers on the airbag system cov-
ers or cover them with any objects.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-
tain any heavy, breakable, or sharp-edged
objects. This could impair the effectiveness

of the side curtain airbags.

— You must not use seat or protective covers
that are not specifically approved for use on
Audi seats with side airbags. Since the side
airbags deploy from the seat backrest, such
covers could impair the protective function
of the side airbags.
— Damage to the original seat covers in the
side airbag deployment area must always be
repaired by an authorized Audi dealer or au-
thorized Audi Service Facility.
— Airbag system components are installed at
various locations in your vehicle. Incorrect
work or repairs on the vehicle could damage
the airbag system components or impair
their functionality. This may prevent the air-
bags from deploying or cause them to de-
ploy incorrectly in the event of an accident,
which increases the risk of serious or fatal
injuries. Only have an authorized Audi dealer
or authorized Audi Service Facility make re-
pairs or modifications to a vehicle.
— The airbag system can only provide protec-
tion during one collision. If there is another
collision, the airbag system will not deploy
again. If the airbag system has deployed,
have it replaced immediately by an author-
ized Audi dealer or authorized Audi Service
Facility.
— Fine dust may appear if the airbags deploy.
This is completely normal and does not indi-
cate a fire in the vehicle. The fine dust can ir-
ritate the skin and mucous membranes in
the eyes and can cause difficulty breathing,
particularly for individuals who have or have
had asthma or other health issues that af-
fect breathing. Exit the vehicle or open the
windows or doors to get access to fresh air.

@) Tips
If you are transporting children in the vehicle,
read the information and observe the safety
precautions > page 69.
Safety systems monitoring
The Ea indicator light in the instrument cluster
monitors the safety systems such as the airbags
(including the control modules, sensors, and
65
>

Sitting correctly and safely

wiring) and the belt tensioners. It turns on when
you switch the ignition on and turns off after sev-
eral seconds.
If the Ea indicator light does not turn on when
the ignition is switched on, does not turn off af-
ter several seconds, or turns on or flashes while
driving, there may be a malfunction in one of the
safety systems. Drive to an authorized Audi deal-
er or authorized Audi Service Facility immediately
to have the malfunction corrected.

ZA WARNING
Have the malfunction in the safety systems in-
spected immediately. Otherwise, there is a
risk that the systems may not activate during
an accident, which increases the risk of seri-
ous or fatal injury.


Descrip



RAZ.0239.



The locations of the airbags are labeled with
“AIRBAG”. The following airbags are installed in
your vehicle:
@ Driver's airbag
@ Front passenger's airbag
@® Front and rear side airbags, if applicable
@ Head curtain airbag with ejection mitigation
© Knee airbags
Airbags offer the best possible protection in your
vehicle during an accident when they are used to-
66
Fig. 60 Airbag overview image (enlarged section: deployed airbags)
gether with safety belts that are fastened cor-
rectly, and when passengers are sitting in the cor-
rect seating position. Airbags are a supplementa-
ry restraint system and do not replace safety
belts.
Airbags may deploy during front-impact, side-im-
pact, or rollover accidents.
The deployment area for the airbag system can-
not be defined for every situation, since the cir-
cumstances surrounding accidents can vary wide-
ly. Factors that play an important role include the >

4KE012721BE
Sitting correctly and safely

condition of the object that the vehicle hits (hard
or soft), the angle of impact, vehicle speed, etc.
The deciding factor for the deployment of the air-
bag system is the deceleration that occurs during
an accident. Sensors in the vehicle are designed
to detect the severity of an accident in conjunc-
tion with the control module, and to provide a
targeted and timely deployment of the restraint
system. If the vehicle deceleration that is meas-
ured during an accident is below the specified
reference values in the control module, then the
airbags will not deploy, even though the vehicle
may be severely damaged from the accident. In
these cases, the vehicle occupants will be pro-
tected by the safety belts if they are fastened and
worn correctly.
The deployment of the front passenger's airbag
will depend on the occupancy of the seat
=> page 67.
Each deployed airbag is filled with gas. When this
occurs, the airbag covers open and the airbags
unfold with great force into the deployment zone
within milliseconds. Inflated airbags reduce the
movement of passengers wearing safety belts in
the direction of the impact and thus help to re-
duce the risk of injury. They can help to protect
the head, upper body, and lap, for example. How-
ever, there is the possibility that airbag deploy-
ment can cause injuries.
The airbag system only works when the ignition
is turned on.
If you or other vehicle passengers have physical
limitations that prevent sitting in a correct posi-
tion, modifications to the vehicle may be neces-
sary. For more information, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty, or call Audi customer support at
1-800-822-2834.
@) Tips
The side curtain airbags in your vehicle have
ejection mitigation functions. This reduces
the risk of being ejected from the vehicle inte-
rior during an accident, especially in the event
of a vehicle rollover.
Advanced airbag system

Fig. 61 Headliner: indicator light to display the status of
the front passenger's airbag
The Advanced Airbag System in your vehicle has
been certified to comply with the requirements
of the United States Federal Motor Vehicle Safety
Standard (FMVSS) 208, as well as Canada Motor
Vehicle Safety Standard (CMVSS) 208 as applica-
ble at the time your vehicle was manufactured.
According to these requirements, the front Ad-
vanced Airbag System on the passenger’s side
has been certified for “suppression” for infants
approximately 12 months old and younger, and
for “low risk deployment” for children aged 3 to
6 years old (as defined in the standard).
The advanced airbag system will activate or deac-
tivate the front passenger's airbag based on the
occupancy of the seat. If a front airbag deploys
during an accident, the deployment force will
adapt to the passenger.
Components
The advanced airbag system consists of the fol-
lowing components:
— Front airbags in the steering wheel and in the
instrument panel on the front passenger's side:
these can protect the front passengers during
an accident
— Passenger occupant detection sensor in the
front passenger's seat: this detects if the front
passenger's seat is occupied (for example, by a
person or a small child in a child safety seat)
— Seat position sensors on the front seats: these
determine the distance between the seat and
the steering wheel or instrument panel
— Sensors in the front seat belt latch: these de-
tect if the safety belts are fastened
67

Driving

— Wear caused by load does not constitute a
vehicle fault as defined by the terms of the
warranty.
Messages
GG / | Brakes: malfunction! Safely stop ve-
hicle
There is a malfunction in the brake system. If
EES / Gana Bialso turn on, there is a malfunc-
tion in the ABS, ESC, and braking distribution.
Do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance. Read and follow the other safety pre-
cautions > A\.
Ga / @ Brake pads: wear limit reached. You
can continue driving. Please contact Service
The brake pads are worn. Drive to an authorized
Audi dealer or authorized Audi Service Facility as
soon as possible to have the malfunction correct-
ed.
Brake booster: limited functionality. You can
continue driving. Please contact Service
There is a brake booster malfunction. The brake
booster is available, but its effectiveness is re-
duced. The braking performance may be different
compared to the usual performance. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
Other indicator lights
When you switch the ignition on, the indicator
light BREN / Wiurns on briefly to check the
function. If the indicator light does not turn on,
there is a system malfunction.
If Be / B® stays on, there is a malfunction in
the brake system.
- Ahigh load was placed on the brakes from
driving downhill for a long period of time. Follow
the instructions in the message to utilize the en-
gine braking effect and to relieve the brakes.
96

AN WARNING
If a malfunction occurs in the ABS, ESC, and
braking distribution, interventions that stabi-
lize the vehicle will no longer be available.
This could cause the vehicle to swerve, which
increases the risk that the vehicle will slide.
Do not continue driving. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.

Electromechanical
parking brake
Operating the parking brake
The electromechanical parking brake is used to
secure the vehicle from rolling away unintention-
ally.
The ©) switch is located under the selector lever
in the center console. It turns on when the park-
ing brake is set. You can release the parking brake
manually or automatically when you start to
drive.
Setting and releasing the parking brake
> Closing: Pull the © switch.
> 1 / oa appears, the parking brake is hold-
ing the vehicle. You can remove your foot from
the brake pedal.
>» Releasing: when the ignition is switched on,
press and hold the brake pedal and press the
button.
If the red indicator light flashes, the braking
force has not built up enough or it has decreased.
You can also secure the vehicle by selecting the
“P” gear or pressing the brake pedal. Make sure
the indicator light is off before you start driving.
Automatically releasing the parking brake
when starting to drive
Requirement: the driver's door must be closed
and the driver’s safety belt must be fastened.
> Press the accelerator pedal to start to drive. >

4KE012721BE
Driving dynamic

There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. Do not
drive faster than the speed given in the message.
B Air suspension: malfunction! You can contin-
ue driving. Speed limited to max. XX mph
(km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. The
maximum speed has been limited.
EB Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited
There is a malfunction. Do not continue driving.
Stop the vehicle safely. Avoid turning the steer-
ing wheel, because the vehicle ground clearance
may be so low that turning the steering wheel
could result in damage to the wheels and wheel
housings.
Hi Suspension: malfunction! You can continue
driving
There is a malfunction. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
ES Air suspension: vehicle too low. Limited
ground clearance
The vehicle ground clearance is very low. Wait un-
til the air suspension system has restored normal
ground clearance. Have an authorized Audi dealer
or authorized Audi Service Facility repair the mal-
function immediately if the indicator light does
not turn off after a significant period of time.
air suspension: malfunction! Please contact
Service
There is a malfunction. The driving stability may
be limited and the ground clearance may be low.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Audi drive select: automatic suspension low-
ering. See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 27.
Audi drive select: automatic suspension lift.
See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 27.
Steering
Electromechanical steering supports the driver's
steering movements by electronically adapting
the power steering depending on the vehicle
speed. The settings depend on the selected Audi
drive select* mode.
Messages
a Steering: malfunction! Please stop vehicle
The power steering may have failed. Adapt your
driving style immediately to compensate for the
fact that it may be more difficult to turn the
steering wheel, and stop your vehicle in a safe lo-
cation as soon as possible. Do not continue driv-
ing. See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
|@—<| Steering: malfunction! Please stop vehicle
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Do not tow
your vehicle because it cannot be steered. See an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
A Steering: malfunction! You can continue
driving
There is a malfunction in the steering system.
Steering may be more difficult or more sensitive.
Adapt your driving style. Have the steering sys-
tem checked immediately by an authorized Audi
dealer or authorized Audi Service Facility. Please
note that the red indicator light may turn on af-
ter restarting the drive system. Do not continue
driving if it does.
BS Steering lock: malfunction! Please contact
Service
There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
103
>

Driving dynamic

dealer or authorized Audi Service Facility to have
the malfunction repaired.

ZA\ WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.
@ Tips
If the & or a indicator light only stays on
for a short time, then you may continue driv-
ing.

ALL wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving around curves > page 105.
The all-wheel drive system is designed for high
motor power. Your vehicle is exceptionally power-
ful and has excellent driving characteristics both
under normal driving conditions and on snow and
ice. Always read and follow safety precautions
oA.

ZA WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-
cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive
vehicles, the motor RPM does not increase
suddenly when the vehicle begins hydro-
planing. Adapt your speed to the road condi-
tions to reduce the risk of an accident.

104
IY ett Tel -1
EH All-wheel drive: malfunction! Limited stabil-
ity. Please contact Service
Driving stability is reduced. Continue driving with
caution. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately.
Electronic Stabilization
Control
Electronic Stabilization Control (ESC) supports
driver safety. It reduces the risk of slipping and
improves driving stability. ESC detects critical sit-
uations, such oversteering and understeering of
the vehicle, the drive wheels spinning, or the risk
of the vehicle tipping.
The brakes are applied or the motor torque is re-
duced in order to stabilize the vehicle.
The following stabilization functions are integrat-
ed into the ESC, among others:
Anti-lock braking system (ABS)
ABS prevents the wheels from locking when brak-
ing. The vehicle can still be steered even during
hard braking. Apply steady pressure to the brake
pedal. Do not pump the pedal.
Noises will indicate when the system is working.
Anti-Slip Regulation (ASR)
ASR reduces drive power when the wheels begin
spinning and adapts the power to the road condi-
tions. This will increase the driving stability.
Electronic Differential Lock (EDL)
The EDL applies the brakes to wheels that are
slipping and transfers the drive power to the oth-
er wheels. This function is not available at higher
speeds.
In extreme cases, EDL automatically switches off
to keep the brake on the braked wheel from over-
heating. The vehicle is still functioning correctly.
EDL will switch on again automatically when con-
ditions have returned to normal.