service indicator AUDI E-TRON 2021 User Guide
[x] Cancel search | Manufacturer: AUDI, Model Year: 2021, Model line: E-TRON, Model: AUDI E-TRON 2021Pages: 308, PDF Size: 83.91 MB
Page 109 of 308
4KE012721BF
Driving dynamic
ZA WARNING
— When the ESC is switched off or limited,
there will be no vehicle stabilization or it will
be limited. The driving wheels could spin
and the vehicle could swerve, especially on
slick or slippery road surfaces. When there is
a heavy vehicle load and sudden driving ma-
neuvers, it may not be possible to prevent
the vehicle from tipping under certain cir-
cumstances, which increases the risk of an
accident.
— Because of the increased risk of an accident,
only drive with the ESC switched off or limit-
ed when it is necessary. Reactivate the ESC
as soon as possible.
@) Tips
— If you select the Audi drive select* offroad
mode, hill descent assist will switch on.
— If the ESC is limited, switched off, or mal-
functioning, systems with an automatic
braking intervention function may not be
fully available.
— If malfunctions occur in other systems or
certain driver assist systems are active, the
ESC must be switched on by the system. The
ESC
may switch on automatically and can-
not be operated with the button.
BA fs i BB & Stabilization control (ESC/
ABS): malfunction! See owner's manual
There is a malfunction in the ABS or EDL. This al-
so causes the ESC to malfunction. The brakes still
function with their normal power, but ABS is not
active.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Other indicator lights
ira blinks while driving, the ESC is actively reg-
ulating. Operating noises may occur. If the indi-
cator light stays on, the ESC has been switched
off due to system needs. The indicator light turns
off when the system is fully functional.
107
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4KE012721BF
High-voltage system
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
Manually releasing the charging connector
If you are not able to pull the charging connector
out of the vehicle charging port, there may bea
malfunction. You must use the emergency re-
lease to release the vehicle charging connector.
Requirement: the “P” gear must be selected and
the vehicle must be unlocked.
> End the charging process > page 113.
> Open the hood = page 234.
> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the yellow loop @) fig. 85 from the re-
tainer and then pull on the loop carefully >@.
» Remove the charging connector.
> After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
@) Note
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Messages
If the or BY indicator light turns on, then the
range is low or very low. Charge the high-voltage
battery.
Vehicle charging connection: malfunction!
See owner's manual
This message appears if the charging port door is
open while driving. Stop the vehicle as soon as
possible and try to close the charging port door
using the button @) & page 112, fig. 83 or by
hand. If the charging port door cannot close
and/or the message continues to appear, drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately and have the mal-
function corrected > A\ in Charging on page 113;
=>@© in Charging on page 113.
EB Ac charging system: malfunction! Please
contact Service
B DC charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the Audi
charging system that is designed for your vehicle.
fa Charging system: malfunction
This message appears if there is a malfunction in
the vehicle charging infrastructure or the charg-
ing station. Use a different charging station. If
this message does not turn off, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
Charging equipment
Introduction
Depending on the vehicle equipment, the Audi e-
tron compact charging system may be available.
Using the charging equipment
Pay attention to the following information for
safe handling of the charging equipment:
— Secure the charging equipment against any
strain, such as being run over, falling, pulling,
bending, and crushing.
— Do not submerge the charging equipment in
water and do not cover it with snow or ice.
— When you remove the charging cable from the
vehicle and from the power supply, only pull at
the connectors and not at the cable.
— Put the cap on after using the charging cable.
117
>
Page 123 of 308
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High-voltage system
Indicator lights Meaning Solution
o> Flashing green |The control unit has overheat- | After the control unit cools down, the
O A Off ed. The charging performance | malfunction will be automatically
O B&B oft will be reduced. cleared. Never leave the control panel in
direct sunlight for long periods or time.
© 0 Yellow Until it cools down, charging performance
° Off will be reduced. If the malfunction con-
tinues, have the control unit checked by
an authorized Audi dealer or authorized
Audi Service Facility.
€) Yellow The charger is connected to
O QA Off the vehicle. The high-voltage
O B oft battery is charged and the
charging process has ended
O 0 off successfully, or the vehicle is
® Off not requesting a charging pro-
cedure.
© Red The power cable has overheat- | After the cable cools down, the malfunc-
© @ Yellow ed. The charging process has __| tion will be automatically cleared and the
O B oft been interrupted. charging process will resume. If the mal-
function continues, have the control unit
O 0 off checked by an authorized Audi dealer or
© Off authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.
Q Red The control unit has overheat- | After the control unit cools down, the
O
A Off ed. The charging process has_ | malfunction will be automatically cleared
O B oft been interrupted. and the charging process will resume.
© 8 Yeltow Never leave the control panel in direct
sunlight for long periods or time. If the
© Off malfunction continues, have the control
unit checked by an authorized Audi dealer
or authorized Audi Service Facility.
O Red The charging infrastructure of | After the power supply/household con-
© Q Flashing yellow |the power supply/household | nection stabilizes, the malfunction will be
O 2 oft connection is restricted. Possi- | automatically cleared and the charging
O 6 off ble cause of the malfunction: | process will resume. If the malfunction
low voltage or poor power fre- | continues, have the power supply/house-
© Off quency. The charging process | hold connection checked by a qualified
has been interrupted. electrician.
O Red There is a malfunction inthe | After the vehicle charging system stabiliz-
O QO Off vehicle charging system. The | es, the malfunction will be automatically
© B Flashing yellow charging process has been in- | cleared and the charging process will re-
O 6 of terrupted. sume. If the malfunction continues, have
© oH the vehicle checked by an authorized Audi
dealer or authorized Audi Service Facility.
121
Page 124 of 308
High-voltage system
Indicator lights Meaning Solution
@ Red The power cable or vehicle ca- | Have the power or vehicle cable replaced
O A Off ble is faulty. Possible cause of | by an authorized Audi dealer or author-
the malfunction: the coding ized Audi Service Facility.
O & Off
. resistance of the power or ve-
© 0 Flashing yellow hicle cable is not compatible.
© Off The charging process has been
interrupted.
@ Red There is a malfunction inthe | End the charging process at the vehicle
O QO Off vehicle charging system. The | and remove the vehicle cable from the ve-
@ Ered charging process has been in- |hicle charging port. Disconnect the charg-
O 6 of terrupted. er from the power supply and reconnect it
after 60 seconds. Restart the charging
9 Off process > page 112. If the malfunction
continues, have the vehicle checked by an
authorized Audi dealer or authorized Audi
Service Facility.
O Red There is an overvoltage inthe | Disconnect the charger from the power
© OQ Flashing red charging infrastructure of the |supply and reconnect it after 60 seconds.
O B oft power supply/household con- |If the malfunction continues, have the
O 6 oft nection. The charging process | power supply/household connection
© has been interrupted. checked by a qualified electrician.
Off
O Red The control unit has atechni- | Disconnect the charger from the power
O O Off cal malfunction. The charging | supply and reconnect it after 60 seconds.
O B oft process has been interrupted. |If the malfunction continues, have the
@ 6 Red control unit checked by an authorized
© Audi dealer or authorized Audi Service Fa-
© Off cility.
O Red The control unit has atechni- | Disconnect the charger from the power
O O Off cal malfunction (self-test supply and reconnect it after 60 seconds.
O B oft failed). The charging process | If the malfunction continues, have the
© 0 Flashi d has been interrupted. control unit checked by an authorized
ashing re Audi dealer or authorized Audi Service Fa-
OQ Off cility.
O Red The charging infrastructure of | Have the control unit checked by an au-
@ Red the power supply/household | thorized Audi dealer or authorized Audi
connection is insufficient: the | Service Facility, and have the power sup-
@ & Red
O 6 off ground conductor is interrupt- | ply/household connection checked by a
ed or not present. The ground | qualified electrician. Do not use the pow-
© Off conductor monitor has inter-
rupted the charging process.
er supply/household connector until the
malfunction is corrected.
122
Page 125 of 308
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High-voltage system
Indicator lights Meaning Solution
© Red The indicator light in the reset | Have the control unit replaced by an au-
@ CQ Red button on the control unit is | thorized Audi dealer or authorized Audi
@ BRe faulty. The charging process | Service Facility.
@ 6 Red has been interrupted.
9 Off
O Red The control unit has detected | Press and hold the © button for at least
@ X Red residual current. The charging | two seconds. If the malfunction contin-
@ Si Red process has been interrupted. | ues, have the control unit checked by an
@ 6 Red authorized Audi dealer or authorized Audi
© . Service Facility, and have the power sup-
2 Flashing red ply/household connection checked by a
qualified electrician.
O Red The charging infrastructure is | Disconnect the charger from the power
® QQ Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© & Flashing red process has been interrupted. | connection checked by a qualified electri-
cian.
© { Flashing red
9 Off
O Red The control unit has atechni- | Disconnect the charger from the power
@ CO Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ Bred cause of the malfunction: soft- | If the malfunction continues, have the
@ 6 Red ware error or the load relay control unit checked by an authorized
© has been switched incorrectly. | Audi dealer or authorized Audi Service Fa-
2 Red The charging process has been |cility, and have the power supply/house-
interrupted. hold connection checked by a qualified
electrician.
O Flashing red The control unit has a serious | Have the control unit replaced by an au-
O QO Off malfunction. The charging thorized Audi dealer or authorized Audi
O 2 oft process has been interrupted. | Service Facility.
@ & Red
9 Off
© Off The indicator light in the Have the control unit replaced by an au-
@ A Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ E&rRed unit is faulty. The charging Service Facility.
@ 6 Red process has been interrupted.
© Red
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz
Overvoltage category (IEC 60664) {II
123
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High-voltage system
Short-time current rating (EN <10 kA eff.
61439-1)
Power plug versions NEMA 6-30; NEMA 6-50; NEMA 14-30; NEMA 14-50; NEMA
5-15
Integrated residual-current device AC: 20 mA; DC: 56 mA
Vehicle charging connector Type l
Protection class I
IP Code 55 (USA: Enclosure 3)
Control unit mass 5.3 lbs - 7.7 lbs (2.4 - 3.5 kg)
Control unit dimensions (height x
width x depth)
12.2 in x 4.1 in x 2.8 in (310 mm x 105 mm x 72 mm)
@) Tips
— The device runs a self test after power has
been restored to the control unit. If a self
test is successful, all indicator lights will il-
luminate green for two seconds.
— The Audi e-tron compact charging system is
designed for charging at sockets with a volt-
age of 120 V/240 V. If your socket has a dif-
ferent voltage, contact and authorized Audi
dealer or authorized Audi Service Facility.
— If your Audi e-tron compact charging sys-
tem has a fixed connection, meaning can be
connected directly to the power supply
without a power cable, contact a qualified
electrician or an authorized Audi dealer or
authorized Audi Service Facility.
— The system complies with United States FCC
regulations and ISED regulations
=> page 289.
Changing or attaching the cable
Applies to: vehicles with Audi charging system
i?
B4G-0681
Fig. 88 Control unit: removing and attaching the cable
124
Requirements:
> The charging process for the high-voltage bat-
tery must be ended > page 113.
> The vehicle charging connector must be re-
moved from the vehicle charging port.
> The power cable must be removed from the
socket.
Loosening the cable
» If necessary, loosen the screw @) using the
screwdriver provided.
> Lift the lever @ all the way up.
> Pull the connector @) out just until you feel re-
sistance.
> Close the lever @ until it is resting on the con-
nector @).
> Remove the connector (2) completely.
Attaching the cable
> Lift the lever @ up slightly.
> Insert the connector (2) into the control unit
just until you feel resistance.
> Lift the lever @ all the way up.
» Insert the connector (2) all the way into the
control unit.
> Close the lever (@).
> Tighten the screw @) using the screwdriver pro-
vided.
ZA WARNING
— Note the warnings for charging > A in
Charging on page 113.
— Before switching a cable, always unplug the
power cable from the socket. >
Page 156 of 308
![AUDI E-TRON 2021 User Guide Driver assistance
Distance warning
Applies to: vehicles with distance warning
S| iS 9] nN ‘|
ja
Applies to: vehicles with adaptive cruise assist
Fig. 110 Instrument cluster: display of](/img/6/57622/w960_57622-155.png "AUDI E-TRON 2021 User Guide Driver assistance
Distance warning
Applies to: vehicles with distance warning
S| iS 9] nN ‘|
ja
Applies to: vehicles with adaptive cruise assist
Fig. 110 Instrument cluster: display of")
Driver assistance
Distance warning
Applies to: vehicles with distance warning
S| iS 9] nN ‘|
ja
Applies to: vehicles with adaptive cruise assist
Fig. 110 Instrument cluster: display of the current dis-
tance
RAZ-0400
Applies to: vehicles with adaptive cruise assist:
Fig. 111 Instrument cluster: distance warning
General information
At speeds above approximately 40 mph (65
km/h), this function measures the distance to the
vehicle ahead as time. If the distance falls below
the warning threshold, the system warns you of
the hazard with the f indicator light.
Image in the Driver assistance display
Applies to: vehicles with adaptive cruise assist
The display only appears if the Driver assistance
display is selected on the on-board computer
=> page 14 and the adaptive cruise assist is not
actively controlling the vehicle.
@) Detected vehicle driving ahead
@ Use the markings to help you estimate the
distance to an obstacle. Each marking repre-
sents approximately one second.
@) Set warning threshold. Depending on the set-
tings, the display will be colored in from the
bottom to the top.
@ The actual distance is smaller than the set
distance and you will be informed about the
danger.
154
Adjusting the distance warning
The system can be switched on and off in the
MMI > page 132.
You can adjust the distance warning threshold to
your preferences. The settings depend on the ve-
hicle equipment.
— Applies to MMI: Select on the home screen: VE-
HICLE > Driver assistance > (3) > Distance
warning
Messages
ir or 3! is displayed when there is a malfunc-
tion, the distance warning functions may be un-
available or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 131 and try to turn the system on
again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
ZA\ WARNING
Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 129.
G) Tips
— The driver is always responsible for adhering
to the regulations applicable in the country
where the vehicle is being operated.
— You may fall below the warning threshold
briefly when passing or when quickly ap-
proaching a vehicle driving ahead. There is
no warning in this scenario. A warning is giv-
en only if you fall below the warning thresh-
old for an extended period of time.
Page 166 of 308
Driver assistance
Requirements for using the intersection
assistant:
— The speed must not be higher than approxi-
mately 18 mph (30 km/h).
— The “D” gear is selected.
Displays, warnings, and braking
— Display: the red arrow @ can indicate the direc-
tion from which the cross traffic is approaching.
The indicator in the upper display only appears
when the parking aid is activated. For vehicles
with peripheral cameras only in the Front and
Front corner camera views. The display only ap-
pears in the instrument cluster > fig. 118 when
the Driver assistance display is open in the on-
board computer > page 14.
— Warnings: the message Cross traffic! @ can
warn about critical cross-traffic when driving
forward. There may also be an audible signal.
— Automatic brake activation: if you do not react
to a warning, a brief braking by the system can
warn you of a potential collision with an ap-
proaching object when driving forward at
speeds up to approximately 6 mph (10 km/h).
Switching the intersection assistant on and
off
— The system can be switched on and off in the
MMI & page 132.
Messages
fi or 2 is displayed when there is a mal-
function, the intersection assistant functions
may be unavailable or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 131 and try to turn the system on
again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
164
ZA WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 129.
— The intersection assistant will not provide
alerts about people and cannot warn you
about every type of approaching objects,
such as cyclists. Always monitor the traffic
as well as the vehicle's surroundings with di-
rect eye contact.
— The system may not react if vehicles are ap-
proaching very fast.
G) Tips
— The coverage areas of the sensors > fig. 117
are diagrams and do not represent a true-
to-scale image of the sensor ranges.
— The system complies with United States FCC
regulations and ISED regulations
> page 288.
Emergency assist
Applies to: vehicles with emergency assist
General information
Within the limits of the system, emergency assist
can detect inactivity from the driver. In these in-
stances, the system will warn the driver, assume
control of the vehicle if necessary, and bring the
vehicle automatically to a stop in the lane.
Regardless of the speed, the emergency assist is
automatically available when the adaptive cruise
assist* is activated. When the adaptive cruise as-
sist* is deactivated, the system is only available
at speeds above approximately 40 mph
(65 km/h).
Emergency assist functions
Measures may be initiated in stages. The vehicle
can be controlled with the limits of the system.
The measures depend on the dangerous situation
and the vehicle equipment:
— Visual and audio warnings
— Vehicle control
— Reduction of vehicle speed in stages
Page 191 of 308
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Audi connect
ZA WARNING
— Always follow the information found in > AA
in General information on page 186.
— Driver messages, text messages, and illumi-
nated warning and indicator lights in the ve-
hicle always take priority over information
from the Audi connect services. The infor-
mation displayed by the Audi connect serv-
ices should not cause you to take safety
risks. This can result in the vehicle breaking
down in traffic and to serious injuries or ac-
cidents.
— Applies to: vehicles with electric drive: Only
perform the Audi connect climate control
functions if your vehicle was shut off cor-
rectly and the ignition is switched off.
— Applies to: vehicles with electric drive: Only
perform charging functions on the high-
voltage battery if the vehicle is shut off cor-
rectly, is connected to a suitable socket ,and
if the ignition is switched off.
@) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
>» Set the key user > page 29.
> Install the myAudi app on your mobile device
and log in with your access information.
@) Tips
Some services require you to enter a 4-digit
PIN that you set up during registration.
Settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): name of the Wi-Fi hot-
spot.
— Password: an initial password was set at the
factory in the MMI. Audi recommends changing
the initial password. Only use secure passwords
that conform to the general guidelines for se-
cure passwords. For more information, refer to
reputable and current sources on password se-
curity.
Allow data connection through Wi-Fi
When the function is switched on, mobile devices
can use the Internet connection through the Wi-
Fi hotspot. A data plan is needed to do this.
Z\ WARNING
Always follow the information found in > AA
in General information on page 186.
@) Note
Always follow the information found in S@ in
General information on page 186.
189
Page 194 of 308
Emergency call
the emergency call button () will blink. The
emergency call will be made. The emergency call
cannot be canceled.
LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 192.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
Warnings
If there is a critical system failure in the emer-
gency call systems, the vehicle occupants will re-
ceive the following warning: see > page 192, LED
status
and > page 192, Messages.
@) Tips
If the emergency call is canceled due toa
poor connection, then the system automati-
cally tries to connect again.
Messages
Applies to: vehicles with emergency call function
508 Emergency call function: malfunction! Lim-
ited availability. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
BS Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized
) The availability of the services offered depends on the
country and may change in the future.
192
Audi Service Facility immediately to have the
malfunction corrected.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.
Calling online roadside assistance
Applies to: vehicles with online roadside assistance
RAZ-0443
Fig. 132 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button @). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button @) by mistake, then
press it again.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI.