reset AUDI Q2 2021 Owner´s Manual

Media
Important: Copying must be in progress in the
background.
- To display the copy procedure: SeLect: right
control button
>
Active copy procedure.
During the copying procedure, the audio files are
automatically sorted according to the categories
in the media centre based on the metadata stor­
ed for the files
^page
244. The video files cop­
ied can be found in the Videos category of the
media centre.
Playing from the jukebox
Important:
The
jukebox must contain audio/vid­
eo files
opage
236, Filling the jukebox.
The jukebox is called up and operated via the

MMI
®
<>page
243, Fig. 199.
Displaying the jukebox memory capacity
SeLect: right control button
>
Jukebox memory
capacity. Information on the jukebox memory ca­
pacity and the number of stored tracks will be

displayed.

Deleting tracks from the jukebox1'
Important:
The
jukebox must contain audio/vid­
eo files.
- Delete entry: Select an entry from the
juke­

box's media centre. SeLect: right control button
> Delete from jukebox
>
This entry or Entire
list.
- The status of the deletion process will be
shown on the MMI. During the deletion process
the playback of the jukebox is interrupted; it is
started again automatically once the deletion
process has been completed.
(7) CAUTION
Only copy audio/video files while the engine is

running;
otherwise the vehicle battery will be
discharged
© Note
For legal reasons it is not possible to copy
tracks from audio CDs onto the jukebox

1)
Not in the Playback view.
- Files that have already been copied are de­
tected automatically and cannot be copied
to
the
jukebox again.
- It is not possible to play audio/video files*
in the CD/DVD* drive while they are being

copied.

- For legal reasons there is no export function

for
the jukebox.
- Files or tracks that do not include stored
metadata are listed as Unknown. Audi rec­
ommends that you mark the audio files with
the corresponding metadata (e.g. ID3 tags).
- When handing over your vehicle e.g. to a
new buyer, reset the jukebox to the factory
settings
^>page
256.
Bluetooth audio player
Applies to: vehicles with Bluetooth

You
can use the Bluetooth audio player to play
music
from
your Bluetooth-enabled
device
(e.g.
smartphone) wirelessly via the MMI.
Important: To connect a Bluetooth device, the
vehicle must be stationary and the Bluetooth
function of your Bluetooth device and the Blue­
tooth audio player
^>page
258 function of the
MMI system must be switched on.
- To connect a Bluetooth device: Press the
|MEDIA| button. Press the left control button
repeatedly until the source overview is dis­

played.
Select and confirm Bluetooth audio
player
© ^>page
243, Fig. 200.
- You may need to select and confirm Not
con­

nected > Connect Bluetooth audio player. The
system will start searching for Bluetooth
devi­

ces.
Follow the instructions given by the MMI.
- Select and confirm the desired Bluetooth de­
vice from the List. The MMI will generate a PIN
to establish the connection.
- Select and confirm Yes.
- Enter the PIN on your Bluetooth device to es­
tablish a connection. Or: If the PIN is already
being displayed on your Bluetooth device,
please confirm it on the device. You have about
30 seconds to enter the PIN. •
237

Media
mobile devices in the vehicle when the
tem­

perature is very high or very low.
-When you switch off the ignition, the USB
ports will continue to be supplied with pow­
er as long as the energy management sys­
tem does not intervene.
- Do not use any additional USB extension ca­
bles or adapters when connecting mobile
devices which have an integrated cable or
which must be connected via a USB adapter

(tapage
240) to the Audi music interface;
this could cause performance issues.
- The AUX adapter cable is available from
Audi dealers or specialist retailers.
- It cannot be guaranteed that mobile devices
which do not meet the specification USB 2.0
will function properly.
- USB hubs are not supported.
- Some iPod versions (e.g. iPod shuffle)
can­

not be connected with the USB adapter for
devices with Apple dock connector. You can
connect these devices using the AUX adapt­
er cable.
- Content that has been changed on a mobiLe
device1' connected to the Audi music inter­
face may not be shown in the media centre.
In this case, reset the Media settings to the
Factory settings
opage
256.
- Video playback via the Audi music interface
is only supported if the system detects that
the device connected is a USB storage device

(e.g.
a USB stick). Apple or MTP devices (e.g.
smartphones) are not recognised as USB
storage devices.
- iPod/iPhone malfunctions also affect opera­
tion of the device via the MMI. In this case,
please reset your iPod/iPhone.
- Please refer to the iPod/iPhone operating
instructions for important information on
how to use your iPod/iPhone. We recom­
mend
that
you use the most up-to-date
iPod/iPhone software possible.
- For more information on the Audi music in­
terface and on which devices are supported,
please see the Audi mobile device database
at www.audi.com/bluetooth or contact an
Audi dealer.
AUX input/USB charging socket
Applies to: vehicles with AUX input/USB charging socket

You
can charge the batteries of your mobile
devi­

ces using the
USB
charging socket.
You
can con­
nect mobile devices using the analogue
AUX
in­
terface.

Fig.
198 USB charging socket and AUX input
The USB charging socket and the AUX input are
located under the armrest in the centre console

@ •=>
page 10, Fig. 2.
AUX input
- To connect a mobile device to the AUX input:
Connect the cable ©
o
Fig.
198 to the AUX in­
put ©before connecting the mobile device®

(e.g.
MP3 player, smartphone).
- To disconnect the mobile device from the AUX
input: Detach the
cable
©^>F/g.
198
from the
AUX input©
^Fig.
198.
- Operation: Select and confirm the source Ex­
ternal audio player©
opage243,
Fig. 199.
Media are started and operated using the mo­
bile device
@^>Fig.
198.
USB charging socket*
- USB adapter: See
Opage
240,
USB
adapters
for Audi music interface or
USB
charging
sock­

et. •

15
Applies to MTP devices only. Does not apply to Apple or
USB mass storage devices.
242

Media
Display DVD menu
The DVD main menu will be called up on the info­
tainment display.
- To select a menu option: Select and confirm a
menu option. Or: Move your finger on the MMI
touch
pad*
and press the rotary pushbutton.
Audio track1
'

You can adjust the audio track (language and au­
dio format) manually. It depends on the video
DVD whether different languages and audio for­
mats are available.

Subtitles1'

You can select subtitles manually. It depends on
the video DVD whether different languages are
available.
Picture format
We recommend using the automatic setting for
the picture format. Depending on the active file
or source (e.g. video file*, DVD*), you may be able
to adjust the picture format.
Picture for­
mat
automatic
zoom
Description
The MMI detects the picture for­
mat of the source and dispLays the
picture using the best possibLe
width-to-height ratio. Depending
on the source format and the info­
tainment display installed, black
bars may be displayed on the edges
of the picture.
The picture is enlarged to fill the
infotainment display. Switch this
function off if the picture is distor­

ted.

Picture for­
mat
cinema­
scope
original
4:3
16:9
Description
Use this setting for films in the
cin­

ema format 21:9. Black bars will
be shown on the upper and Lower
edges of the infotainment display.
The picture will be displayed using
the picture ratio of the source for­
mat. Select this option if the pic­
ture shown with auto selected is
distorted or partially cut off.
The picture is set to a width-to-
height ratio of
4:3.
Black bars will
be shown on the edges of the info­
tainment display.
The picture is set to a width-to-
height ratio of 16:9. Black bars will
be shown on the upper and lower
edges of the infotainment display.

(T)
Note
- Not all video DVDs have a child lock feature.
- The child lock safety levels comply with the
US standards of the Motion Picture Associa­
tion of America (MPAA). Please note that
age ratings for DVDs may vary between
dif­

ferent European countries.
- If
you
enter the wrong child lock password
three times in a row, you will not be able to
enter
a
password for approximately one mi­

nute.
The password can only be reset by an
Audi workshop.
automatic
zoom
The MMI detects the picture for­
mat of the source and dispLays the
picture using the best possibLe
width-to-height ratio. Depending
on the source format and the info­
tainment display installed, black
bars may be displayed on the edges
of the picture.
The picture is enlarged to fill the
infotainment display. Switch this
function off if the picture is distor­

ted.

May not be possible during playback (depends on the
DVD).
248

Media
Subject
Audi music interface*: The porta­
ble player is not recognised as a
source.
Audi music interface*: Problems
during audio playback via an
iPod/

iPhone.
Audi music interface*: Content
that has been changed on a mo­
biLe device connected to the Audi
music interface* is not shown in
the media centre.
AUX input: Interference audible
when plugging in or unplugging
the AUX adapter cable.
Bluetooth audio player*/Wi-Fi
audio player*: Playback problems.
Wi-Fi audio player*: Playback
problems.
Jukebox*: The tracks in the impor­
ted playlists are greyed out.
Jukebox*: Imported tracks cannot
be played or cannot be found.
Wi-Fi audio player*: More than
one device is connected to the Wi-
Fi hotspot. A media player (e.g. a
smartphone) is shown as the
source and cannot be changed.
Online media*: Failure of connec­
tion between the MMI and the
Audi MMI connect app.
Wi-Fi audio playerVOnline me­
dia and Internet radio*: Playback
problems.
Advice
On some mobile phones or mobile devices, playback is not possi­
bLe if the battery charge is very low (less than 5% of its capacity).
After it has been plugged in, the mobile device will only be recog­
nised as a source in the MMI again when it has sufficient battery
charge.
The Bluetooth audio player function is switched on. Switch the
function off
^>page 258
when you are not using a Bluetooth au­
dio player.
Reset the Media settings to the factory settings
<=>page
256.
External audio player is selected as the source when the adapter
cable is being connected. Activate the mute function (see

tapage
261) or another audio source (e.g.
ipage
228, Calling up
the radio menu) before connecting/disconnecting your mobile de­

vice.

To ensure problem-free playback, only one interface should be in
use at any one time.
Some mobile phones may experience audio playback problems if
the Internet connection in the vehicle was not established via the
SIM card reader* or embedded SIM card of the MMI controL
con­

sole while the mobile data option is activated on the mobile

phone.
Deactivate the mobile data option on your mobiLe phone.
When importing playlists, you must copy all files yourself.
If
you
cannot find imported tracks via the media centre, this could
mean that they are not supported. Please only copy supported
files
^>page
249 to the jukebox.
Close the Audi MMI connect app on the connected devices (e.g.
smartphones) that you do not want to use as the Wi-Fi audio play­
er*. Also close any UPnP server apps on the devices, or disable me­
dia sharing on any integrated UPnP/DLNA servers. Connect the de­
sired device as a Wi-Fi audio player*
^>page
238.
The MMI connection switch on the status screen of the Audi MMI
connect app must be switched on to establish a connection with

the
MMI.
Audio playback problems can occur if the Connection to personal
hotspot function
opage
202 is activated and your personal hot-
spot
^>page
195 is not in range. To avoid playback problems,
switch the function off when you are not using a personal hotspot.
<
o
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i-H

00
251

Media
Subject
Audi music interface*: Content
that has been changed on a mo­
bile
devicea)
connected to the
Audi music interface is not shown
in the media centre.
Bluetooth audio player*: Prob­
lems with track display and play­
back.
Wi-Fi hotspot*: Wi-Fi hotspot
connection to your Wi-Fi device

interrupted.

Audi music interface: No audio
playback possibLe via a connected
mobiLe device.
Advice
Reset the Media settings to the factory settings
^page
256.
Problems can occur if
a
third party music playback app is open
when you are playing audio via the Bluetooth audio player. Audi
recommends
that
you use the integrated media player on your
Bluetooth device (e.g. smartphone).
Make sure that the network optimisation function is switched off
in the Wi-Fi settings or network settings of your Wi-Fi device.
Please refer to the operating manual
of your
Wi-Fi device for fur­
ther details.
Make sure that the USB mode
MTP
is selected in your mobile
devi­

ce's settings.

a'
Applies to MTP devices only. Does not apply to Apple or USB mass storage devices.
252

System settings
phone in the Audi phone box*. The following set­
tings are available:
- off: Switches the reminder signal off.
-
sound:
A sound is played as the reminder
sig­

nal.

- spoken: The reminder signal is spoken by the

system.

Reminder signal volume: You can adjust the
vol­

ume of the reminder signal by turning the rotary
pushbutton.
Switch off pop-up: This function is switched off
at the factory. When this function is switched on

fcTf,
the messages about the charging status of
the mobile phone in the Audi phone box* on the
infotainment display will not appear. The re­
minder not to forget the mobile phone when
leaving the vehicle will also be switched off.
Usage tips
Your MMI dispLays usage tips when this function
is switched on
5f.
They will appear less often as
time goes by.
Speech dialogue system
Applies to: vehicles with speech dialogue system
The following functions are available depending
on the equipment installed in your vehicLe:
Command display: The MMI displays possible
voice commands in the corresponding menu
when this function is switched on
Sf.

Short dialogue: When this function is switched
on
(vj,
the spoken cues are shortened.
Command during speech dialogue*: This option
is activated when the vehicle leaves the factory.
When this option is activated
(vf,
you can say a
new command while the system is giving a spo­
ken cue, rather than waiting for the beep. When
this option is deactivated
O,
wait until you hear
the beep to say
a
command.
Volume: You can adjust the volume of the spoken
cues by turning the rotary pushbutton.
Individual speech training (only possibLe when
the vehicle is stationary): You can use the individ­
ual speech training to adapt the speech dialogue
system to your voice or pronunciation so that the
speech dialogue system can then better recog­
nise what you are saying. The individual speech
training prompts you to repeat 20 spoken phra­
ses that consist of certain commands and blocks
of digits. If
you
would like to delete the stored
speech training setup, you can use the function
Reset individual speech training.
Display brightness
Display brightness: You can adjust the bright­
ness of the infotainment display by turning the
rotary pushbutton.
Factory settings
You can reset the following functions to the fac­
tory settings:
- Sound settings
- Radio
- Media settings
-Jukebox*
- Directory
-Telephone
- Bluetooth and Wi-Fi*
- Navigation settings*
- Navigation and online memory*
- Speech dialogue system*
- Message settings*
- Apps*
-Usage tips
-Audi connect*
- Audi smartphone interface*
You can select the desired options individually or
mark Select all entries. SeLect and confirm Re­
store factory settings.
Please note that not only settings will be de

Leted
when you do this; saved data may also
be erased
256

System settings
- To connect a new device: Press the rotary push­

button.
Select Bluetooth audio player. Search
for and connect a mobile device.
- List of devices already bonded: Select a Blue­
tooth device from the list of all devices which
have already been bonded.
Wi-Fi audio player*
Important: The Wi-Fi hotspot* on the MMI sys­
tem
<=>page
201 and your mobiLe phone must be

activated.

- To connect a new device: Press the rotary push­

button.
Search for and connect
a
Wi-Fi enabled
device.
- To disconnect a Wi-Fi audio player: Deactivate
Wi-Fi on your Wi-Fi enabled device. The device
will be removed from the list automatically.
© CAUTION
Please always observe the information
•=>©
in
Wi-Fi hotspot on page 202.

Directory

Applies to: vehicles with telephone

You
can display the contacts from (other) mobile
phones.
Important: No mobiLe phones are connected to
the MMI via the Bluetooth remote SIM Access
Profile or the Handsfree profile.
- Connect new device: You can search for and
connect
a
new mobile phone. Or: Slide your
own mini SIM card into the slot in the SIM card
reader* until you feel it engage
^>page
176,

Fig. 160.
- List of devices already bonded: Select your mo­
bile phone from the list of all mobiLe phones
which have already been bonded.
Audi smartphone
Applies to: vehicles with Audi smartphone interface
-
Connect
your mobile phone to the Audi music
interface
^>page
241 via a USB adapter

•=>page
240, Fig. 196.
- SeLect your mobile phone from the List of mo­
bile phones already connected.
Further options
Further options may be available in the connec­
tion manager via the right control button de­
pending on the function selected.
Delete Bluetooth device*
The selected mobile phone/mobile device will be
disconnected from the MMI system and removed
from the list of devices already connected.
Display Bluetooth profiles*
You can Connect or Disconnect the Handsfree,
Car phone*, Messages*, Directory/contacts and
Bluetooth audio player profiles individually.
Bluetooth settings*
- Bluetooth: Select and confirm a discoverability
setting
for
the Bluetooth connection. Select
visible to make the MMI visible to other
devi­

ces.
Select invisible to make the MMI invisible
to other devices. Devices which have already
been bonded can connect via Bluetooth even
when discoverability is deactivated. Select off
to switch discoverability off. It is then not pos­
sible to establish a Bluetooth connection.
- Bluetooth audio player: When this function is
switched on
(vf,
the Bluetooth audio player is
available as a source in the Media menu.
- Bluetooth name: The Bluetooth name of the
MMI system (e.g. "AUDI MMI 2017") is dis­
played and can be changed.
Online settings*
- Data connection settings: Refer to
^>page
203,
Configuring the data connection.
- Data usage meter: The number of the data
packets sent/received via the MMI system is

displayed.
Select Reset data meter to reset the
usage statistics to zero.
- Connection status: The mobiLe network provid­
er for data services and the network status are

displayed.

Wi-Fi settings*
Refer to
^>page
201, Wi-Fi hotspot.
258

System settings
Store as default telephone
Applies to: vehicles with telephone
Important: A mobile phone must be connected
to the MMI system
^>page
173.
This mobile phone will be prioritised over other
Bluetooth devices and connected as soon as it is
within range. For this to occur, the Bluetooth
function of both the mobile phone and the MMI
must be switched on. The connected mobile
phone is shown at the top of the device list.
SIM PIN settings*
Applies to: option using your own SIM card
- Automatic PIN entry: When this function is
switched on
[vf,
the SIM PIN is stored in the
MMI after it has been entered for the first time.
You can save the PIN codes of four different
SIM cards on the MMI. If this function is
switched off
O,
the PIN currently stored in the
MMI will be deleted. If the automatic PIN entry
function is activated, the system does not ask
you to enter your SIM PIN explicitly.
- Deactivate PIN query: The system does not ask
for the SIM PIN when you switch it on. The au­
tomatic PIN entry function is ignored in this

case.

- Change PIN: You can change the PIN code for
your SIM
card.
First enter the existing PIN code

for
your SIM
card.
The SIM PIN code can only
consist of numbers from 0 to 9. The new SIM
PIN code has to be entered twice, as a precau­
tionary measure, and is stored on the SIM
card.

Network settings*
- Registration: To dial into your service provid­
er's mobile network automatically or to select a
network manually from the list of available
networks.
- Network selection: You can use this function to
select the available networks for the current
position of the vehicLe. This function is only
available when the manual setting is activated
for registration.
Apple CarPlay sound settings/Android Auto
< sound settings

PI
Applies to: vehicles with Audi smartphone interface
fN

§
Refer to
^>page
260.
About Apple
CarPlay/About
Android Auto
Applies to: vehicles with Audi smartphone interface
Here you will find legal information about using
Apple CarPlay/Android Auto and information
about data transfer for specific devices.
Delete CarPlay device/Delete Android Auto
device
Applies to: vehicles with Audi smartphone interface
Important: Your mobile phone must no longer be
connected to the Audi music interface via a USB
adapter.
To remove your mobile phone from the list of
mobile phones already connected, select and
confirm Delete CarPlay device or Delete Android
Auto device.
© Note
Some SIM cards do not allow the SIM PIN
query to be deactivated
System update

•
Select:
|MENU|
button > Settings > left control
button > System maintenance.
- System update: Insert the storage medium
with the update data into the appropriate drive

tapage
235. Select and confirm the appropri­
ate drive > Start update. The duration of this
process depends on the size of the update.
- Reset driver installation: The media driver
package selected is reset to the factory de­

faults.

- Version information: Information on the soft­
ware version of the MMI and the navigation da­
tabase* is displayed. In addition, you can use
the Software information function to display
information on the MMI's software and licence
conditions.
259

System settings

CO

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00
Sound effects
SeLect and confirm a setting for Focus:
-
all:
All the loudspeakers in the vehicle are ac­
tive (evenly distributed sound focus).
- front: Only the loudspeakers in the front of the
vehicle are active.
- rear*: Only the loudspeakers in the rear of the
vehicle are active.
Surround level
You can adjust the surround sound by turning the
rotary pushbutton.

Subwoofer*

You can adjust the subwoofer by turning the ro­
tary pushbutton.
Speed-dependent volume control
You can adjust the automatic volume adaption to
the interior noise level by turning the rotary
pushbutton.
Volume settings
Adjusting the volume
Using the
ON/OFF
button, you can adjust the
vol­

ume of
an
audio source or system message (e.g.
during a speech dialogue*) directly while it is be­
ing played.
- Volume up/down: Turn the ON/OFF button
(T)
^>page
152, Fig. 141 clockwise or
anti-clock­

wise.

- Mute/pause: Briefly press the ON/OFF button.
Or: Turn the ON/OFF button anti-clockwise un­
til the
sy m bol @ •=>
page 161 appears. Any ac­
tive audio/video source will then be paused.
- Unmute/resume: Briefly press the ON/OFF but­

ton.
Or: Turn the ON/OFF button clockwise.

Â
WARNING
The audio system volume should be set at a
level which enables you to hear external
sig­

nals (such as the sirens of police and emer­
gency vehicles)
clearly-failure
to do so could
result in an accident.
When you switch on the MMI system, very
high/very low volume levels are automatically
reduced/increased to a preset level.
Setting the system volume

•
Select:
|MENU|
button > Sound > left control

button.

Telephone
Applies to: vehicles with telephone
Mute telephone: Message and ring tones are si­

lenced.

Ring tone: Refer to
^>page
188, Ring tone and
volume settings.
Ring tone volume: You can adjust the volume of
the ring tone currently selected by turning the ro­
tary pushbutton.
Message volume: You can adjust the volume of
the tone informing you of
a
new message by
turning the rotary pushbutton.
Microphone input level: You can adjust the tele­
phone volume during a call by turning the rotary
pushbutton.
Navigation
Applies to: vehicles with navigation system
Voice guidance: Refer to
^>page
218.
Voice guidance during calls: Refer to

•=>
page 218.
Volume of spoken cues: You can adjust the
vol­

ume of the spoken cues by turning the rotary
pushbutton. Or: You can adjust the volume of the
spoken cues while route guidance is active by
turning the ON/OFF button.
Entertainment fader: This option allows the
vol­

ume of the current audio source to be temporari­
ly reduced when the parking aid is active or while
a navigation cue is being played.
Announcements*
Traffic announcements: Refer to
^>page
229.
DAB announcements*: Refer to
^>page
229. •
261

System settings
Volume of announcements: You can adjust the
volume of traffic announcements by turning the
rotary pushbutton.
Speech dialogue system

Applies
to: vehicles with speech dialogue system
Command display: Refer to
<=>page
256.
Short dialogue: Refer to
^>page
256.
Volume: Refer to
^>page
256.
Individual speech training: Refer to
^>page
256.
Parking
aid*

You can adjust the volume of the sounds by
turn­

ing the rotary pushbutton.
- To adjust the front volume: Select and confirm

high,
medium or low.
- To adjust the rear volume: Select and confirm

high,
medium or low.
MMI touch*
You can adjust the volume of the MMI touch*
spoken cues by turning the rotary pushbutton.
Restarting the MMI
system

_

Fig.
207 Combination of buttons for restart

•
Briefly press the rotary pushbutton and
simul­

taneously press the two buttons for calling up
menus directly upwards
^>Fig.
207.
Notes on software
Licences
Information on the MMI system's software and
its licence conditions
- Select:
|MENU|
button > Settings > left control
button > System maintenance
>
Version infor­

mation.

- Or: On the Internet at www.audi.com/softwar-

einfo.

Information on the head-up display's software
and its licence conditions
- Important: The vehicLe must be stationary.
- After switching on the ignition, press and hold
the button for the head-up display for at least
five seconds

- Press the rotary pushbutton to close the infor­
mation box. Or: Drive off.
Information on the instrument cluster's soft­
ware and its licence conditions
Press the reset button
(£) ^>page
12, Fig. 4 twice
in the first five seconds after switching on the ig­

nition.

262