tow AUDI Q2 2021 Owner´s Manual

Table of Contents
Notes on this Owner's Manual .. 6
Quick reference 8
FAQs 8
Before you set off 8
Breakdowns and emergencies 8
Useful functions 8
Using the infotainment system 8
Communication 8
Navigation 9
Entertainment 9
Tips and tricks 9
Cockpit 10
Instruments and controls 10
Controls at a glance 10
Instrument cluster 12
Multi-function steering wheel plus 15
Multi-function steering wheel 18
Driver information system 19
Head-up display 25
Warning and indicator lamps 26
Setting off 37
Doors and windows 37
Central locking system 37
Boot lid 43
Child locks 46
Electric windows 46
Panorama sun roof 48
Lights and vision 49
Exterior lights 49
Interior lights 52
Clear vision 53
Windscreen wipers 55
Seats and storage 58
General notes 58
Front seats 58
Head restraints 58
Ashtray 59
Cigarette lighter 60
Power sources 60
Storage 61
Luggage compartment 62
Roof carrier 64
Heating and cooling 66
Heating system/air conditioner 66
Driving 72
General notes 72
Steering 74
Starting and stopping the engine
(vehicles with ignition lock) 74
Starting and stopping the engine
(vehicles with convenience key) 76
Driver messages 77
Starting the engine after a malfunction . . 79
Start/stop system 79
Electro-mechanical parking brake 82
Driving away from a standstill 83
Off-road driving 84
Automatic gearbox 85
Towing a trailer 96
Driving the vehicle with a trailer or
caravan 96
Removable towing bracket 99
Retrofitting 102
Driver assistance 104
Driver assist systems 104
Speed warning function 104
Cruise control system 104
Speed limiter 106
Camera-based traffic sign recognition ... 108
Rest recommendation 110
Audi adaptive cruise control
Ill
Traffic
jam assist 117
Distance indicator and distance warning . 118
Driver messages
119

Audi pre sense 120
Audi pre sense basic 120
Audi pre sense front 121
Driver messages 122
Audi active lane assist 123
Audi side assist 127
Audi drive select 131
Parking aids 134
General notes 134
Rear parking aid
135

Parking system plus 135
Reversing camera 137
2

Table of Contents

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Park assist 139
Settings for parking aid 143
Fault warnings 144
Towing bracket 144
Intelligent technology 145
Electronic stabilisation control (ESC) .... 145
Brakes 147
Electro-mechanical power steering 148
Four-wheel drive (quattro) 148
Power management 149
Information saved in the control units . . . 150
Infotainment 152

Multi
Media Interface 152
Notes on traffic safety 152
Introduction 152

MMI
ON/OFF button with joystick
function 152
Infotainment display 153
How to use the MMI 153
MMI touch 155
Rotary pushbutton with joystick function 157
Speller for letters/numbers 159
Search function 160
Menus and symbols 161
Speech dialogue system 164
How to use the speech dialogue system .. 163
Notes on the overviews of commands ... 164
Commands 165
External speech dialogue system 170
Telephone 172
Introduction 172
Setting up 173
Using the Audi phone box 177
Using the telephone 178
Favourites 181
Messages 182
Listening to voicemail messages 185
Directory 185
Other settings 187
Troubleshooting 189
Audi connect (infotainment) .... 191
Introduction 191
Option 1: Using the embedded SIM card . 191
Option 2: Using your own SIM card 191
Configuring using
myAudi
196
Calling up Audi connect (infotainment) .. 196
Audi connect infotainment services 197
Wi-Fi hotspot 201
Configuring the data connection 203
General notes on Audi connect
(infotainment) 204
Troubleshooting 205
Navigation 207
Introduction 207
Setup 207
Calling up the navigation menu 207
Entering a destination 208
Personal route assist
214

Home address 215
Favourites 216
Directory contacts 216
Alternative routes 216
Other settings 217
Map 219
Google Earth map display 222
Map update 223
myAudi special destinations 224
Calling up traffic information 225
Troubleshooting 227
Radio 228
Calling up the radio menu 228
Radio functions 228
Radio menu 230
Favourites 231
Other settings 231
Troubleshooting 233
Media 234
Introduction 234
Notes 234
Media drives 235
Bluetooth audio player 237
Wi-Fi audio players 238
Online media and Internet radio 239
Multimedia connections 240
Playing media 243
Other settings 246
Supported media and file formats 249
Troubleshooting 250

Table of Contents
Audi smartphone interface 253
Setting up
253

How to use 254
Troubleshooting 254
System settings 255
Setting the time and date 255
MMI settings 255
Connection manager 257
System update 259
On-board Handbook 260
Sound settings 260
Volume settings 261
Restarting the MMI system 262
Notes on software licences 262
Safety 263
Safe driving 263
General notes 263
Correct sitting positions 265
Child seats 267
Fitting child seats 270
Pedal area 272
Stowing luggage safely 272
Seat belts 275
Why is it so important to use seat belts? . 275
Forces acting in a collision 276
How to wear seat belts properly 277
Belt tensioners 279
Airbag system 281
Description of airbag system 281
Front airbags 282
Side airbags 285
Head-protection airbags 286
Deactivating the front passenger's airbag 288
Service and care 289
Checking and topping up fluids . 289
Fuel 289
Filling the tank 290
Selective catalytic reduction (AdBlue/
DEF) 292
Emission control systems 295
Engine compartment 295
Engine oil 297
Cooling system 299
Brake fluid 301
Battery 302
Windscreen washer 303
Service interval display 304
Wheels 305
Tyres and rims 305
Tyre pressure loss indicator 309
Care of vehicle and cleaning 312
General notes 312
Washing the vehicle 312
Notes on cleaning and care 313
Taking the vehicle out of service 317
Self-help 318
Mobility 318
General notes
318

Equipment 318
Tyre repair kit 319
Changing a wheel 321
Spare wheel 324
Jump-starting 326
Tow-starting / towing away 328
Fuses and bulbs 332
Fuses 332
Bulbs 334
Changing headlight bulbs 336
Changing bulbs for rear lights 339
Technical data and accessories .. 340
Accessories and modifications
to the vehicle 340
Accessories, replacement parts and
repairs 340
Modifications 340
Radio transmitters and business
equipment 340
Technical data 342
Vehicle identification data 342
Explanation of technical data 342
Dimensions 343
Capacities 343
Weights 343
Engine data 344
4

FAQs
FAQs
Before you set off
- How do I adjust the seats?
^page
58.
- How do I adjust the steering wheel?

^>page
74.
- How does the selector lever for the automatic
gearbox work?
opage
86.
- How does the electro-mechanical parking brake
work?
^>page
82.
- How do I adjust the exterior mirrors?

^>page
53.
- How do I refuel my vehicle?
^>page
290.
- How do I refill the AdBlue tank on my diesel ve­
hicle?
•=>
page 293.
- How do I operate the windscreen wipers on
vehicles with rain sensor?
^>page
55.
- Where is the windscreen washer container?

•=>
page 297.
- How can I store the tyre pressures?

•=>
page
311.

- How do I drive with a trailer or caravan?

^>page
96.
Breakdowns and
emergencies
- How do I jump-start the vehicle?
^>page
326.
- Where can I find the warning triangle?

<=>page
318.
- Where can I find the first-aid kit?
•=> pagre
318.
- Where can I find the recommended tyre pres­
sures?
•=>
page 307.
- Which airbags are installed in my vehicle?

•=>
page 281.
- Where are the towline anchorages on the
vehi­

cle?
tapage
328.
- How can I release the tank flap manually?

•=>
page 291.
Useful functions
- How can I automatically control the distance to
the vehicle in front?
^>page
111,
Audi adap­
tive cruise control.
- How can I use the parking aid?
^>page
134.
- How can I have information projected onto the
windscreen?
^>page
25, Head-up display.
- How do I operate the main beam assist for the
headlights?
^>page
50.
- How can I drive off more easily?
opage
84,
Driving off with the hold assist.
- How can I stay in my lane more easily?

cépage
123, Audi active lane assist.
- How can I check the blind spot more easily
when changing lanes?
^>page
127, Audi side
assist.
- How can I adjust the brightness of the instru­
ment and display lighting?
^>page
53.
- How can I change the vehicle set-up in different
driving situations depending on my personal
mood and driving style?
^>page
131, Audi
drive select.
Using the infotainment
system
- How do I switch on the infotainment system
and adjust the volume?
^>page
152.
- How do I navigate through the infotainment
menus?
^>page
153,
How
to use the MMI.
- How can I enter letters and numbers by
hand­

writing?
^>page
155, MMI touch.
- How do I use the search function on the info­
tainment system?
^>page
160, Search func­
tion.
- How do I operate the infotainment system by
voice?
^>page
164.
- Which functions can I control using the buttons
on the steering wheel?
^page
15, Multi­
function steering wheel plus.
- How do I set the date and time?
^>page
255.

Communication

- How can I connect my mobile phone to the
handsfree telephone system?
opage
173.
- How can I charge my mobile phone battery
without a cable?
^>page
177, Using the Audi
phone box.
- How can I control certain apps on my smart-
phone via the infotainment system?

cépage
253, Audi smartphone interface. •
8

Instruments
and
controls

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Vehicles with manual gearbox
-
•
Shifting
up
a gear:
The
suggested gear
ap­

pears
to the
right
of
the current gear when
a

higher gear
is
recommended.
-
4
Shifting down
a
gear:
The
suggested gear
ap­

pears
to the
left
of
the current gear when
a

lower gear
is
recommended.
The gearyou
are
currently
in and the
recommen­
ded gear will
be
displayed. Gears
may
occasional­
ly
be
skipped
(3 • 5).

Vehicles with start/stop system:
If
all
the
condi­
tions
for
a
stop phase
^>page
79
have been
met,
but the
gear lever
is in
gear with
the
clutch

depressed,
the
gear change indicator will recom­
mend changing
to
•N.
Put the
gear lever
in
neu­

tral and take your foot
off
the clutch pedal.
The

start/stop system will automatically switch
off

the engine.
Vehicles with automatic gearbox
The display
is
only visible
in
tiptronic mode

^>page
90.

The symbol
Î
after
the
current gear means
change
up a
gear.
© CAUTION
The gear-change indicator
is
intended
to
help
save
fuel.
It is not
intended
to
recommend
the right gear
for all
driving situations.
In
cer­
tain situations, only
the
driver can choose
the

correct gear
(for
instance when overtaking,
driving
up
a steep gradient
or
towing a
trail­

er).

(T) Note

Applies
to:
vehicles with manual gearbox
The gear-change indicator
in the
instrument
cluster goes
out
when you press
the
clutch

pedal.

Outside temperature display
When
the
vehicle
is
stationary
or
travelling
at

very
low
speeds,
the
temperature displayed
may

be slightly higher than
the
actual outside
tem­

perature
as
a result
of
the heat radiated from
the

engine.
At temperatures below +5°C a snowflake symbol
appears next
to the
temperature display
<=> A-

A WARNING
Do
not
rely
on the
outside temperature dis­
play
as an ice
warning. Bear
in
mind that
there
may be
patches
of
ice
on the
roads even
at outside temperatures around
+5
°C
-
risk
of

accident!
Multi-function steering
wheel plus
How
to use the
multi-function steering
wheel
Applies
to:
vehicles with Audi virtual cockpit

You
can
use
the
multi-function steering wheel
to

control
the
driver information system
and MMI

functions, adjust
the
volume
and
switch
the

speech dialogue system
on/off.

»180km
1
&_J
f
87.6M...
|f
|
H

n

^
_
X

m

®r

87.6 MHz CI /
88.7 MHz
90.0 MHz
90.5
MHz

91.5
MHz

96.6 MHz

Fig.
7
Example: Driver information system display (Audi
virtual cockpit)

In

1-

m

Fig.
8
Left side
of
multi-function steering wheel plus
Important:
The
ignition must
be
switched
on.

15

Instruments and controls

-Totaljourney
memory summary
- Energy consumers
^>page
20
- Driver assistance
^>page
104
- Traffic sign recognition
<=>page
108
The single journey memory processes the infor­
mation on
a
journey from the time the ignition is
switched on until it is switched off. If the journey
is resumed within two hours after the ignition is
switched off, the new figures are automatically
included in the calculation.
Unlike the
single
journey memory, the totaljour-
ney memory is not erased automatically. In this
way, you can determine the period for which you
wish the on-board computer to supply driving in­

formation.

Fuel consumption
The current fuel consumption can be shown in a
bar display
^>Fig.
15. The average fuel consump­
tion from the single journey memory can also be

displayed.
If the barturns green, yourvehicle is
saving fuel using the following function:
- Recuperation: Electrical energy can be stored in
the battery (recuperation) if the vehicle is trav­
elling downhill or coasting in gear (overrun). In
this case, the bar will move towards the
Q

symbol.

- Active Cylinder Management*: The engine au­
tomatically shuts down two cylinders when per­
formance demand is low and certain other
con­

ditions have been met. This process is imper­
ceptible to the occupants. The driver message

2-cylinder
mode will appear if the average fuel
consumption display
^>Fig.
15 is selected in the
instrument cluster. The cylinders are reactiva­
ted under heavier load conditions.
Energy consumers*
In the Energy consumers view, auxiliary equip­
ment currently affecting the vehicle's fuel
con­

sumption is listed. The display shows up to
three energy consumers. The energy consumer
drawing the most power appears at the top of
the list. If more than three energy consumers are
switched on, the ones currently using the most
power are displayed. In addition, a scale
indi­

cates the overall current fuel consumption of all
energy consumers.
Economy tips
Applies to: vehicles with Audi drive select and efficiency mode
In efficiency mode, economy tips are shown
briefly on the instrument cluster display in cer­
tain situations where fuel economy is affected.
By following these economy tips, you can save

fuel.

To clear an economy tip from the display immedi­
ately, press the left thumbwheel on the multi­
function steering wheel.
To activate/deactivate economy
tips:
Select the
following on the infotainment system:
|MENU|

button > Car
>
Audi drive select. Select: efficien­
cy
>
right control button > Economy tips.
© Note
- The date, the time and the time/date dis­
play format can be changed via the infotain­
ment system
^page
255.
- The economy tips are not always displayed
in every conceivable situation, but are delib­
erately spaced out over time.
- Once you have cleared an economy tip from
the display, it will not appear again until the
next time you switch on the ignition.
On-board computer (analogue instrument
cluster)
Applies to: vehicles with analogue instrument cluster
15:50

0
6,0

Fig.
16 Instrument cluster: Consumption display
Resetting values to zero

•
Press the
[Hi
button on the multi-function
steering wheel and select On-board computer
or Efficiency program from the menu. •
20

Instruments and controls
When the vehicle has gathered speed you will al­
so hear
a
warning chime.

Clutch
Applies to: vehicles with manual gearbox
© Note
For further information on the seat belts

•=>
page 275.

©-•
Steering lock
| Do not drive vehicle: steering defective
There is a malfunction in the electronic steering
lock. The ignition can no longer be switched on.
Do not have the vehicle towed away, because you
won't be able to steer it. Obtain professional as­
sistance.

^3
Steering lock: system fault! Please contact
workshop
There is a malfunction in the electronic steering
lock.
Drive to a qualified workshop soon and have the
fault rectified.

A WARNING

Your vehicle must not be towed if there is a
fault in the electronic steering Lock - risk of
accident!

-=*>
Engine start system

H
Engine start
system:
system fault! Please
contact workshop
Do not switch off the ignition; otherwise you may
not be able to switch it on again.
Drive to a qualified workshop without delay and
have the fault rectified.

3
Engine start
system:
system fault! Please
contact workshop
There is a malfunction in the engine start system.
Drive to a qualified workshop soon and have the
fault rectified.

jBy
Clutch:
fault. Please contact workshop
There is a permanent malfunction in the clutch.
The transmissible torque is reduced. You can
con­

tinue driving, but avoid placing an excessive load
on the clutch. Do not slip the clutch for too
long,

for example when driving away on a slope, tow­
ing a trailer or when parking. Drive to a qualified
workshop soon and have the fault rectified.

Q}
Clutch: overheating. Please adapt driving
style
There is a malfunction in the clutch. The trans­
missible torque is reduced. You can continue

driving,
but avoid placing an excessive load on
the clutch. Do not slip the clutch for too
long,
for
example when driving away on a slope, towing a
trailer or when parking. The indicator lamp will
go out when the transmission capability of the
clutch has been restored completely.

^
Engine stopped while vehicle is moving
| Engine stopped: brake servo and power
steering not possible
There is a malfunction in the engine or fuel sup­
ply system.
Greater strength is required to steer and brake
the vehicle if the engine stops while the vehicle is

coasting.
Carefully try to bring the coasting
vehi­

cle safely to a standstill out of the way of moving
traffic. Obtain professional assistance.
A WARNING
Greater strength is required to brake the
vehi­

cle if the engine stops while the vehicle is
moving - risk of accident! Greater strength
will be required to steer the vehicle unless the
power steering is still providing assistance.
The power steering may still be available if
the vehicle is still coasting with the ignition
switched on (and the vehicle battery charge is
sufficient).
32

Instruments and controls

fiP
Light sensor/rain sensor
Applies to: vehicles with light sensor/rain sensor

g
Automatic headlights/wipers: system fault!
The light sensor/rain sensor is out of action.
For safety reasons, the dipped beam headlights
will then be switched on permanently when the
light switch is set to the AUTO position. You can
still switch the lights on and off in the normal
way with the light switch. You can also continue
to use all the other wiper functions that do not
use the rain sensor.
Drive to a qualified workshop soon and have the
fault rectified.

9
Suspension control
Applies to: vehicles with suspension control

Q
Suspension: system fault!
There is a malfunction in the suspension control

system.

Drive to a qualified workshop soon and have the
fault rectified.

<£>OTurn
signals
If the indicator Lamp
H or H
flashes, the turn
signals are on. If both indicator lamps flash, the
hazard warning lights are on.
If one of the indicator lamps flashes twice as fast
as usual, a turn signal bulb has failed. Drive care­
fully to a qualified workshop without delay and
have the fault rectified.

«V
Trailer turn signals
Applies to: vehicles with towing bracket
If the indicator Lamp
E]
flashes, the turn signals
are on in towing mode.
If
a
turn signal bulb on the trailer or vehicle fails
in towing mode, the indicator lamp does not
flash twice as fast to indicate the bulb failure.
36

Doors and windows
Locking the passenger's door/rear doors
The mechanical Locking device is located on the
end face of the front passenger's door and the
rear doors. It is only visible when the door is

open.

•
Pull the cap out of the opening
^>Fig.
27.

•
Insert the key in the slot inside and turn it as
far as the stop to the right (if the door is on the
right side) or to the Left (if the door is on the

leftside).

A WARNING
- Read and follow all the warnings
=>
A in De­
scription on page 37.
- Applies to vehicles with anti-theft alarm

system:
Do not leave anyone (especially
chil­

dren) in the car if it is locked from the out­
side and the
safelock
mechanism* is activa­

ted:
the doors and windows cannot then be
opened from the inside
^>page
42. Locked
doors could delay assistance in an emergen­
cy, potentially putting Lives at risk.
© CAUTION
Ensure that you only insert the the key in the
lock in the direction illustrated to avoid dam­
aging the key and the lock
^>Fig.
26. On right-
hand drive vehicles, the key should be inser­
ted the other way around correspondingly.
Anti-theft alarm system
Applies to: vehicles with anti-theft alarm system

Fig.
28 End face of (open) driver's door: Button for interior
monitor/tow-away protection
If the anti-theft alarm system senses interfer­
ence with the vehicle it triggers an audible and
visible alarm. The anti-theft alarm system is
acti­

vated when you lock the vehicle in the usual way
and is switched off again when you unlock the ve­

hicle.

The anti-theft alarm system comprises the
fol­

lowing components:
Anti-theft alarm
The alarm is triggered if the bonnet, the boot Lid
or any of the doors are forced open. The alarm
system is armed whenever the vehicle is locked.
If
you
unlock the vehicle by turning the key in the
driver's door lock, you should switch on the
igni­

tion within 15 seconds to prevent the alarm from
being triggered. On some export versions, the
alarm is triggered immediately when you open a
door.
To deactivate the alarm, switch on the ignition or
press the
\M
button on the remote control key.
Interior monitor and tow-away protection
When the vehicle is locked, the alarm will be
trig­

gered if movements are detected in the interior

(e.g.
by animals) or if the vehicle's inclination is
changed (e.g. during transport). You can prevent
the alarm from being triggered accidentally by
switching off the interior monitor and/or tow-
away protection. To do so, proceed as follows:

•
Press the
B
button
oF/g.
28. The LED in the
button will light up.

•
If
you
now lock the vehicle, the interior monitor
and tow-away protection will remain deactiva­
ted until the vehicle is unlocked again.
Safelock1)
The doors can no Longer be opened from the in­

side.
This makes it more difficult to break into
the vehicle
,=>^.
The message Be aware of door
safelock. See owner's manual appears on the in­
strument cluster display when you switch off the
ignition as a reminder that the safelock mecha­

nism*
will be activated. You can switch off the

11
This function is not available on all export versions/equip­
ment versions.
42

Doors and windows

CO

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•-i

00
safelock mechanism* by using one of the follow­
ing options:

•
Press the
[a]
button on the remote control key a
second time within 2 seconds. Or:

•
AppLies to vehicles with convenience key: Touch
the sensor on the door handle a second time
within 2 seconds. Or:

•
Turn the key in the door lock to the lock
posi­

tion a second time within 2 seconds.
The alarm is triggered if
you
switch off the safe-
lock mechanism* and a door handle is then oper­

ated.
To deactivate the alarm, switch on the
igni­

tion or press the
[M
button on the remote control
key.
A WARNING
Do not leave anyone (especially children) in
the car if it is locked from the outside and the
safelock mechanism* is activated: the doors
and windows cannot then be opened from the

inside.
Locked doors could delay assistance in
an emergency, potentially putting lives at
risk.
© CAUTION
If
you
switch off the safelock mechanism*,
the interior monitor and tow-away protection
are automatically disabLed, and vice versa.
This means that your vehicle is no longer
completely protected against theft.
© Note
The interior monitor and tow-away protection
will only function as intended if the windows
and the panorama sun roof* are closed.
Boot Lid
Opening/closing boot lid
H AUD

Fig.
29 Boot lid: Opening (release catch)
Opening boot lid

•
Press the
ED
button on the remote control key
for at least one second, or

•
Press the release catch on the boot lid

•=>
Fig.
29.
Closing boot lid

•
Pull down the boot lid by the handle on the in­
side and let it drop into the latch
oA.

A,
WARNING
- After closing the boot lid, always check that
the catch has engaged properly. The boot lid
could otherwise open suddenLy when the ve­
hicle is moving - this could result in an
acci­

dent.
- The boot lid must always be completely
closed when the vehicle is moving; other­
wise toxic exhaust fumes can be drawn into
the interior.
- Always make sure that no-one is in the boot
lid's area of movement (especially near the
hinges) when it is moving. Risk of severe in­
juries to fingers or hands!
© Note
I

When the vehicle is locked, you can unlock
the boot lid separately by pressing the
S

button on the remote control key. The boot
lid will Lock automatically when you close it

again.

43