tow AUDI Q5 2013 Service Manual

284 Emergency situations
Emergency situations
General
This chapter is intended for trained emer­
gency crews and working personnel who
have the necessary tools and equipment to
perform these ope rations.
Starting by pushing or
towing
Q;) Note
Vehicles with an automati c transmission
cannot be started by pushing or towing .
Starting with jumper
cables
If necessary, the engine can be started by
connecting it to the battery of another vehi­
cle.
If the engine should fail to start because of a
discharged or weak battery, the battery can be
connected to the battery of
another veh icle,
using a
pair of jumper cables to start the en­
g ine .
Jumper cables
Use only jumper cables of sufficiently large
cross section to carry the starter current safe­
ly. Refer to the manufacturer's specifications.
Use only jumper cables with
insulated termi­
na l clamps which are distinctly marked:
plus(+) cable in most cases colored red
minu s(-) cable
in most cases colored black .
A WARNING
Batteries contain electricity, ac id, and gas .
Any of these can cause very serious or fatal
inju ry. Follow the instructions below for
safe handling of your veh icle's battery.
- Always shield you r eyes and avoid lean­
ing over the battery whenever possible.
- A discharged battery can freeze at tem­
peratures just be low 32 °F (0 °C). Before connecting a
jumper cable, you must
thaw the frozen battery complete ly, oth­
erwise it could explode.
- Do not allow battery acid to contact eyes
or skin . Flush any contacted area with
water immediately .
- Improper use of a booster battery to start a vehicle may cause an explosion.
- Vehicle batteries generate explosive gas­
es. Keep sparks, flame and lighted ciga­
rettes away from batteries.
- Do not try to jump start any vehicle with a low ac id level in the battery.
- The vo ltage of the booster battery must
also have a 12-Volt rating . The capacity
(Ah) of the booster battery should not be
lower than that of the discharged bat­
tery . Use of batteries of d ifferent voltage
or substantially different "Ah" rating
may cause an exp losion and personal in­
jury.
- Never charge a frozen batte ry. Gas trap­
ped in the ice may cause an explosion.
- Never charge or use a battery that has
been frozen. The battery case may have
be weakened.
- Use of batter ies of different voltage or
substantially different capacity (Ah) rat­
ing may cause an exp losion and injury.
The capacity (Ah) of the booster battery
should not be lower than that of the dis ­
charged battery.
- Before you check anything in the engine
compartment, always read and heed a ll
WARNINGS ¢
page 226, Engine com­
partment.
«I) Note
-Applying a higher voltage booster bat­
tery will cause expensive damage to sen­
sitive electronic components, such as
contro l units, relays, rad io, etc .
- There must be no electrical contact be­
tween the vehicles as otherwise current
could already start to flow as soon as the
positive(+) terminals are connected. ..,_

28 6 Em ergency sit uat ions
_& WARNING
To avoid serious personal injury and dam­
age to the vehicle, heed all warnings and
instructions of the jumper cable manufac­
turer. If in doubt, call for road serv ice.
- Jumper cables must be long enough so
that the vehicles do not touch.
- When connecting jumper cables, make
surethattheycannotgetca ughtinany
moving parts in the eng ine compart­
ment.
- Do not bend over the batteries -danger
of chemical burns!
- The battery cell locking screws must be
t ightened securely.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
c:> page 226, Engine com­
partment .
Improper hook-up of jumper cables can ru­
in the generator.
- Always connect POSITIVE( +) to POS I­
TIVE(+), and NEGATIVE( -) to NEGATIVE
(-) ground post of the battery manager
control unit.
- Check that a ll screw plugs on the battery
cells are screwed in firmly . If not, tighten
plugs prior to connecting clamp on nega­
tive battery terminal.
- Please note that the procedure for con­
nect ing a jumper cable as described
above applies spec ifically to the case of
your vehicle being jump started. When
you are giving a jump start to anothe r ve­
hicle, do
not connect the negat ive (-) ca ­
ble to the negat ive (-) term inal on the
discharged bat tery ©
c:> fig. 2 28. In ­
stead, securely connect the negative(-)
cable to e ithe r a solid metal component
that is firm ly bolted to the engine block
or to the engine block itse lf. If the bat­
tery that is being charged does not vent
to the outside, escaping battery gas
could ignite and exp lode!
-
Emergency towing
with commercial tow
truck
General hints
Your Audi requires special handling for tow­
ing.
T he following information is to be used by
commercial tow truck operators who know
how to op erate their equipment safely.
- Nev er tow your Audi , towing will cau se
damage to the engine and tr an smi ssion .
- Ne ver wrap th e safety chain s or winch ca­
ble s around the brak e lines.
- To pre vent unne ce ss ary damage, your Audi
mus t be tr an sp o rt ed with a flat bed tru ck.
- To load th e vehi cle on to th e flat b ed, use
the towing l oop found in the ve hicle to ols
an d att ach to th e front or r ea r a ncho rage
c:>page 287 and Qpage 287.
_& WARNING
= -
A vehicle being towed is not safe for pas­
sengers. Never allow anyone to ride in a
vehicle being towed, for any reason.

Front towing loop
Do not install the front towing loop until it is
needed.

Fig. 229 Fro nt bumper : removing the cover cap

Fig. 230 Front bumper: screwing in the towing loop
The towing loop fits into the th readed hole lo­
cated on the r igh t side of the fron t bumper
and covered by a cove r when not in use.
"' Remove the towing loop from the veh icle
toolkit
c:::> page 269.
"' Carefu lly remove the cover
c:::>fig. 229.
"' Screw the towing loop tightly into the
threaded hole as far as it will go
c:::> fig. 230.
When it is no longer needed, unscrew the
towing loop and put it back into the veh icle
too lkit. Be sure to have the towing loop stored
in the vehicle at all times.
When re- insta llin g the cover be s ure to first
i nse rt the tabs on the cover in to the retainers
near the radiator gri lle. Then install the other
side of the cover and p ush it into the retainers
c:::> fig . 229.
The appearance of the cove r va ries from the il­
l ustration fo r some model versions .
Emergenc y situ ation s 287
A WARNING
If the tow ing loop is not screwed in as far
as it will go, the thread can pull out when
the vehicle is towed -potent ia l risk of an
accide nt.
(D Note
The cover is attached to the bumper with
several hooks. Do not use excess ive force
when removing t he cover to avoid damag­
i ng it.
Rear towing loop
On vehicles without a factory-installed trailer
hitch*, the threaded hole for the towing loop
is on the right side of the rear bumper.
Fi g. 231 Rear b umper: Cover
N N .... -- o
!
Fig . 232 Rear bumper: Screwing in tow ing loop
V ehicles with a towing loop
"' Remove the tow ing loop from the vehicle
t oo lki t
c:::> page 269.
"' Press the cover in by app lying short strong
pressure to the bottom part to release it
from the bumper
c:!) fig. 231.
"' Screw the tow ing loop t ightly into the
threaded hole as far as it w ill go
¢ fig. 232. ..,.

288 Emergency situations
Vehicles with a trailer hitch*
.,. Install the trailer hitch .
.,. Attach the towing bar o r the towing cab le
to the trai ler hitc h.
Unscrew the towing loop again a fter use and
i nstall the cover in the b umpe r. Re tur n the
towing loop to t he vehicle too lk it . Be sure to
have the towing loop stored in the vehicle at
a ll t imes.
A WARNING
- If the towing loop is not screwed in as far
as it will go, t he thread ca n pull out when
the vehicle is towed - potential risk of an acc ident .
- If your veh icle has a
trailer hitch* on ly
use a specia l towing bar to p revent dam ­
aging the ball h itch . Th ese towing bars
have been specially designed for trailer
t owing hitches.
- If your veh icle has a
trailer hitch* use on­
ly specia l towing cables .
Loading the vehicle onto a flat bed truck
Fig. 2 33 Veh icle on flat bed truck
F ront hook up
.,. Align the vehicle w ith the centerline of the
car carrier ramp .
.,. Atta ch the winch hook to the front towline
eye previously insta lled .
Rear hook up
.,. Align the ve hicle with the centerline of the
car carr ier ramp .
.,. Attach the winch hook to the rear towline
eye previously installed .
(D Tips
Check caref ully to make sure t he hook -up
i s secure before mov ing the car up the f lat­
b ed truck ramp .
Lifting vehicle
Lifting with workshop hoist and with
floor jack
The vehicle may only be lifted at the lif ting
points illustr ated.
Fig. 2 34 Fro nt li ftin g point
Fig . 2 3 5 Rea r liftin g po int
.,. Read and heed WARNING c::> .&._ .
.,. Locate lifting points c::> fig . 234 and
<=:>fig. 235 .
.,. Adjust lifting arms of workshop hoist o r
floor jack to matc h ve hicle lift ing po ints .
.,. Insert a rubbe r pad b etween the floo r jack/
workshop hoist and t he lift ing poin ts.
If you must lift your vehicle with a floor jack
to work undern eath, be sure the vehicle is
safely supported on stand s intended for this
purpo se .
Front lifting point
The lifting poi nt is located on the floor pan re-
inforcement abo ut at the same level as the
II>

Consumer Information
Warranty coverages
Your Audi is covered by the following war­
ranties :
- New Vehicle Limited Warranty
- Limited Warranty Against Corrosion Perfo-
ration
- Emissions Control System Warranty
- Emissions Performance Warranty
- California Emissions Con trol Warranty (USA
vehicles only)
- California Emissions Performance Warranty
(USA vehicles only)
Detailed information regarding your warran ­
ties can be found in your
Warranty & Mainte­
nance booklet .
Operating your vehicle
outside the U.S.A. or
Canada
Government regulations in the United States
and Canada require that automobiles meet
specific emission regulations and safety
standards. Therefore, veh icles built for the
U.S.A. and Canada differ from vehicles sold in
other countries .
If you p lan to take your vehicle outside the
continental limits of the United States or Can­
ada, there is the possibility that:
- unleaded fuels for vehicles with cata lytic
converter may not be available;
- fuel may have a considerably lower octane
rating . Improper fuel may cause engine
damage ;
- service may be inadequate due to lack of
proper service facilities, tools or testing
equipment ;
- replacement parts may not be readily availa­
ble.
- Navigation systems for vehicles built for the
U.S.A. and Canada will not necessari ly work
in Europe, and may not work in other coun­
tries outside of North America.
Consumer Information 295
@ Note
Audi cannot be responsible for mechanical
damage that could result from inadequate
fuel, service or parts availab ility.
Audi Service Repair
Manuals and Literature
Audi Offic ial Factory Service Manuals and Lit ­
erature are published as soon as possible after
model introduction. Service Manuals and liter­
atu re are availabl e to order from the Audi
T echnical Literature Ordering Center at:
www.audi.techliterature.com
Maintenance
' General
Your vehicle has been designed to help keep
maintenance requirements to a minimum.
However, a certain amount of regular mainte­
nance is still necessary to assure your vehicle's
safety, economy and reliability . For detailed
vehicle maintenance consult your Warranty
&
Maintenance booklet.
Under difficult operating conditions , for ex­
ample at extremely low outside temperatures ,
in very dusty regions, when towing a tra iler
very frequently, etc., some serv ice work
shou ld be pe rformed between the intervals
specified. This applies particularly to:
- oil changes, and
- cleaning or replacing the air filter .
® For the sake of the environment
By regularly maintaining your vehicle, you
help make sure that emission standards
are maintained, thus min imizi ng adverse
effects on the environment .
Important considerations for you and
your vehicle
The increasing use of electronics , sophisticat­
ed fuel injection and emission contro l sys-
tems, and the genera lly increasing technica l ..,_
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304 Index
Electronic immobilizer . . . . . . . . . . . . . . . . 38
Electronic power control
( E PC) warn ing/ indicato r light . .. .... .. 15
Electroni c Stab ili za tion Con trol (ESC) ... 197
ESC Offroad mode ......... ... .. .. . 198
H ill descent assist ......... .... .... 199
Warning/indicator lights ....... .. .... 15
E mergency braking . . . . . . . . . . . . . . . . . . . 90
E mergency flasher . . . . . . . . . . . . . . . . . . . 52
Warning/indicator lights ... .. .. .... . . 16
Emergency key .. .. .... ...... .. .. .. .. 36
Starting engine ........... ... .. .. .. 85
Emergency locking of the doo rs . . . . . . . . . 42
E mergency operation
L uggage compartment lid .. .. .. .. ... . 45
Emergency release
Selector lever . .... .... ..... .. .. .. . 128
Emergency star ting ........ .. .. .. .. . 284
Em ergency towing ............. .... . 286
Emergency unlocking
I gn ition key . . . . . . . . . . . . . . . . . . . . . . . 38
Energy management ....... .. .. .. .. . 203
En gin e
Compartment .. ........ .. .. .. .... . 235
Coolant .... ... .......... .. .. .... . 240
Hood .. .... ... .......... ........ . 233
Jump starting ............ .... .... . 105
Start-Stop-System . . . . . . . . . . . . . . . . . . 91
Starting . . . . . . . . . . . . . . . . . . . 83, 86, 98
Starting with jumper cables .. .. .. ... 284
Stopping . . . . . . . . . . . . . . . . . . . 85, 87, 98
E ngine compartment
Safety instructions ........ .. .. .. .. . 233
Working the engine compartment .... 233
Engine coolant system .......... .... . 240
Adding coolant . .......... .. .. .... . 241
Check ing coolant level ....... .. .... . 240
Malfunction . . . . . . . . . . . . . . . . . . . . . . . 30
Radiator fan ... .. ..... ... .... .. .. . 242
Engine coolant temperature Temperature gauge ........... .... . . 10
En gin e data ... ............ .. .. .. .. . 292
Eng ine hood
C losing .. .. ... .. ..... ..... .. .. .. . 233
H ow to release the hood ....... .. ... 233 E
ngine oi l .. .... .. ... .. ........ .. .. 235
Adding ... .... .. .. ... ........ .. .. 238
Additives .. .. .. .. .. ... ........ .. .. 238
Chang ing ..... .. ............. .... 239
Check oil level ... ............. .... 238
Consumption .. .. ................ . 238
Level .... ... .. .. .. ... .. ... ..... .. . 34
Oil consumpt ion .. .......... ...... . 237
Oil grades . .. .. . ............ .... .. 235
Pressure malfunction ....... .... .. .. . 30
Sensor defective . . . . . . . . . . . . . . . . . . . . 34
Specification and viscosity ....... .. .. 235
En gine speed limitation . . . . . . . . . . . . . . . 34
Environment Break-in per iod ... ............. .... 20S
Catalytic converter ................ . 206
Dispos ing of your ve hicle battery ..... 246
Driving at high speeds ............. . 207
Driving to minimize pollution and noise 207
Fuel .... .. .... .. ............. .... 231
Fu el economy .. . .. ............ .. .. 207
Leaks under your vehicle .......... .. 233
Letting the vehicle stand and warm up . 207
Proper disposal of drained brake fluid . 243
Proper disposal of drained engine cool-
ant .. .... .... .. ............. .... 241
Proper disposal of drained engine
o il . . . . . . . . . . . . . . . . . . . . . . . . . 238, 239
Recycling used engine oil ........... . 238
Roof rack . .. .. .. .. ........... .... . 72
Unl eaded fuel .. .. ............. .. .. 22 8
What shoul d I do with an old battery? . 246
EPC
refer to Electronic power control ..... . 15
ESC
refer to Electronic Stabili zation Control
(ESC) .... ... .. .. .. ... .. ... ..... .. . 15
ESC Offroad mode . . . . . . . . . . . . . . . . . . . 198
E thy l alcoho l (Fuel) ..... ... ... ... .. .. 229
Event Data Recorder (EDR) . . . . . . . . . . . . 197
E xhaus t tai l pipes
C leaning . ..... .. .. ... ........ .. .. 223
Expansion tank .. .. ..... ........... . 240
Explanation of some technical terms ... 209

------------------------------~I~ n~ d~ e~x~ 307
LA TC H
Description ........... ......... .. .
Installing a child restraint . ... .. .. .. .
Locat ion
Mounting and releasing the anchorage
hook
. . ' .. ... ................ ... '
191
192
193
192
193
Lateral angle ................. ... ... 209
L eather
Cleaning . .. .. ........... .. .. .. .. .
Left hand drive
Lifting jack
Lifting vehicle
Light
............ .... .. ....
224
225
51
276
288
Coming home ............ .... .. .... SO
Daytime running lights . . . . . . . . . . . . . . SO
Driving light control ....... .. .. .. .. .. 49
Emergency flashers . . . . . . . . . . . . . . . . . 52
E xterior lighting . . . . . . . . . . . . . . . . . . . . SO
H igh beam .............. .. .. .. .... 52
High beam warning/indicator light ... .. 17
L eaving home . . . . . . . . . . . . . . . . . . . . . . SO
Sensor ..... .. ................ ..... 49
Sensor defective .......... .. .. .. .. .. 33
Switching on and
off ...... .. .. .. .. .. 49
Travel mode ............. .... .. .... 51
T urn signals ................ .... ... 52
Loading the luggage compartment . .... 145
L ocking
Power locking switch . . . . . . . . . . . . . . . . 42
Rear lid/trunk lid ......... .. .. .. .. .. 43
Remote control key . . . . . . . . . . . . . . . . . 40
Using the mechanica l key ... ... .. .. .. 41
L ow beams .. ............. .... .. .... 49
Defective . . . . . . . . . . . . . . . . . . . . . . . . . 3 3
Lower universal anchorages (Canada) .. . 191
Luggage compartment ............ .. .. 67
Cargo net . ................. ... .... 70
Cover .. ... . .... ............. .. .. .. 69
Expanding . . . . . . . . . . . . . . . . . . . . 67, 68
Storage hooks . . . . . . . . . . . . . . . . . . . . . 70
Stowing . . . . . . . . . . . . . . . . . . . . . . . . . 145
Tie-down r ings ... .. ...... .. .. .. .. .. 68
also refer to Loading the luggage com-
partment .. ............. .. .. .. .. . 145
Luggage compartment lid
Emergency unlocking .......... ... ... 45
Lumbar support .............. ... .... 62
M
Maintenance .. .... ................ . 295
Malfunction Ind icator Lamp (MIL) 16, 26
Master key Battery replacement ........... .. .. . 37
Check light .. .. .. ................. . 37
Matte finish paint .... .............. . 219
Mechan ical key .. .. .. ..... ........... 37
Memory for driver's seat ............. . 63
Recalling settings .... ............. . 63
Storing settings .. ... ... ..... .. .. .. . 63
Mileage Average ..... .. .... ................ 23
Instantaneous ... ................. . 23
Mirrors Activating the digital compass ........ 59
Adjusting the exterior mirrors . . . . . . . . . 57
dimming ... ..... ................ .. 58
Monitoring the Advanced Airbag System 168
Multi-use attachment ............ .... . 77
N
Natural leather .. .. ................. 224
New tires and wheels
NHTSA Contacting
Number of seats
' .. .. .............. .
0
Occupant seating positions
Octane rating ... .. .. ... ....... .... . 259
146
149
140
228
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Offroad mode
refer to ESC Offroad mode . . . . . . . . . . 198
OFF (climate control) . . . . . . . . . . . . . . . . . 80
Oil
refer to Engine oil . . . . . . . . . . . . 235, 238
Oil consumption . ...... ........... .. 238
On-Board D iagnost ic System (OBD)
Data Link Connector (DLC) ............ 26
Electronic speed limiter ......... .... . 27
Malfunction Indicat or Lamp (M IL) .. .. . 26
Onboard tool
kit ....... ............. 269
Open door or rear lid warning .......... 21
•
•

Malfunction ...... .... ... .. .. .. ... 267
Resetting tire pressures . ... .. .. .. .. . 268
Tires .............................. 24 8
Repa ir kit .. ............. .. .. .. ... 272
Repai r set .. .. ........... .. .. .. ... 104
Service life ..... .. .... ... .. .. .. ... 2S8
Speed rating letter code ... .. .. .. .. . 260
T ire manufacturing date ... .. .. .. .. . 260
Tire specifications .......... .. .. .. . 260
Tread depth ............. .... .. ... 258
Uniform tire quality grading .. ....... 262
W inte r tires ..... .. ... ... .. .. .. .. . 263
Tires and vehicle load limits . ... .. .. .. . 256
Tires and whee ls
Chec king tire pressure .............. 254
Cold ti re inflat ion pressu re ... .. .. .. . 2 52
Dimensions .... .. ..... ... .. .. .. ... 259
General notes ... .. .... ... .. .. .. ... 248
Glossary of t ire and load ing term ino lo-
gy .. .. ... . .... ............. .. .. . 249
Low aspect ratio tires ..... .... ... .. . 265
New tires and wheels ............... 259
Replacing ............ ............ 260
S now chai ns ............. .... .. ... 264
Tire pressure monitor ing system . 16, 266
Tires and vehicle load lim its .. .. .. .. . 256
Wheel bolts .... .. .... ... .. .. .. ... 265
W inter tires . .. .. ..... ... .. .. .. ... 263
Tool kit ... .. ................. .. ... 269
Tools ..... .. ................. .. ... 104
Torn or frayed sa fety belts ... .. .. .. .. . 152
Touch-up paint ............. ...... .. 22 1
T ow ing
Front eyelet ............. .... .. ... 287
Rear eye let . ............. .... .. .. . 287
Tow truck procedures ...... .. .. .. .. . 286
Towing a trai ler
Park ing system . ... .... ... .. .. .. ... 134
TPMS Tire pressure monitori ng sys tem .. .. . 26 7
Trailer towing ...................... 212
Operating instructions ......... .. .. . 213
Tec hnical req uirements ...... .. 212,213
Tong ue load ............. .. .. .. .. . 213
Trailer towing tips ........ .. .. .. .. . 214
T railer turn signa l assembly
War ning/ indicato r lights ....... ... ... 16
Inde x 311
Transmission
Malfunction (indicator light) .. ... .. .. 128
t iptron ic . ... .. .. .. . .. ... .... ... .. 123
T ranspo rt Canada .. .... ........... .. 14 7
Travel mode .. .. .. .. ..... ........... 51
T read Wear Ind icator (TWI)
Tr ip compute r 258
Fuel consumpt io n ............. .... . 23
Mileage . .. .. .. .. .... ........... .. . 23
S ingle -trip memo ry .. .. ..... ... .. .. . 23
Tota l-trip memory . .. .. ..... ... .. .. . 23
T rip odomete r ............ ........... 13
Trunk
refer to Rear lid . . . . . . . . . . . . . . . . . . . . 44
T urn signals ... .... .. . .. .. ..... ... .. . 52
Warning/ind icator lights ..... ... .. .. . 16
u
Undercoa ting . .. .. .. . .............. 222
Un fastening safety belts ............. 154
U nidirectional tires ... . .. ..... ... .. .. 248
U ni form tire quality gradi ng .......... 262
U nlocking
Power locking switch ................ 42
Rea r lid/tru nk lid ... . .. .. ... ..... .. . 43
Remote cont ro l key ............... .. 40
U sin g the mec hanical key ............ 41
Use of jumper cables ............ .... 285
V
Vanity mirror . . . . . . . . . . . . . . . . . . . . . . . . 54
Vehicle Transpo rt ... .... .. . .. ... .... ... .. 106
Vehicle-care products . ............... 216
Vehicle Identification Number (VIN) . ... 290
Vehicle jac k . . . . . . . . . . . . . . . . . . . 269, 276
Vehicle literature .. ................. .. 5
Vehicle tool kit .. .. .. . ... ...... ... .. 104
Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . 79
w
Warning/indicator lights . . . . . . . . . . . . . . 10
Airbag system .... ................. 15
Anti- lock b rake system (ABS) . . . . . . . . . 17
Br ake system .. .. ................. . 18
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