service AUDI Q5 2021 Owner´s Manual

80B012721BA
Personalization

@) Tips
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— You do not need to log into the vehicle with
a myAudi user in order to use Audi connect
vehicle control services, which depend on
the vehicle equipment.
— If you sell your vehicle, reset all settings to
the factory default settings.
— Store the vehicle code in a secure place. It
may be necessary to re-enter the vehicle
code.
— When entering the vehicle code, please note
that the code is case-sensitive.
— If you do not have the 10-digit vehicle code,
contact an authorized Audi dealer or author-
ized Audi Service Facility.
33

80B012721BA
Opening and closing

@) Note
The following applies when locking the vehi-
cle:
— If the vehicle key that was last used is de-
tected inside the passenger compartment,
then the vehicle cannot be locked from the
outside using the sensor. Take the vehicle
key with you and lock the vehicle again. Oth-
erwise, the vehicle will not be protected
against unauthorized access.
— If you try to lock the vehicle using the but-
ton on the vehicle key while the front pas-
senger's or rear door is open, and you acci-
dentally place the vehicle key inside the pas-
senger compartment and close the door,
the vehicle will lock at first. But if the key-
less system detects a vehicle key inside the
vehicle after it locks, then the vehicle will
unlock again. The turn signals will flash sev-
eral times to indicate this. If you do not
open the vehicle to remove the vehicle key
within a brief period, then the vehicle will
lock automatically. This prevents the vehicle
from being left unlocked for long periods of
time. The vehicle key will then be locked in-
side the vehicle.
— If the luggage compartment lid closes and
the system detects that the last vehicle key
that was used is inside the luggage com-
partment, then the luggage compartment
lid will open again. The turn signals will
flash several times to indicate this. The
doors will lock. Always take the vehicle key
with you, or unauthorized persons may be
able to enter the vehicle.
@ Tips
— Do not leave valuables unattended in the ve-
hicle. A locked vehicle is not a safe!
—The LED in the driver's door rail blinks when
you lock the vehicle. If the LED turns on for
approximately 30 seconds after locking,
there is a malfunction in the central locking
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi
Service Facility.
Setting the central locking system
You can adjust the central locking system to your
preferences. The settings depend on the vehicle
equipment.
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Central locking.
Door unlocking
—If you select All, all doors and the luggage
compartment lid will be unlocked when unlock-
ing the vehicle.
— If you select Driver's door, only the driver's
door will be unlocked. To unlock all doors and
the luggage compartment lid, press the (9 but-
ton on the vehicle key twice. In vehicles with a
convenience key”, only the driver's door will un-
lock when you pull the driver's door handle. If
you pull another door handle, the entire vehicle
will be unlocked.
The entire vehicle will always be locked f you
press the &@ button.
Long press to open windows
You can select if all windows and the panoramic
glass roof* should open using the vehicle key
= page 46, Convenience opening and closing. If
you press and hold the f button on the vehicle
key, all of the windows and the panoramic glass
roof* will close.
Disable rear lid handle
You can select if the luggage compartment lid
can open with the handle. If you activate this
function, the luggage compartment lid can only
be opened with the <¥ or 4s button on the vehi-
cle key or in the driver's door. In vehicles with a
convenience key*, you can still open the luggage
compartment lid using the handle if an author-
ized convenience key is detected > page 41.
Fold mirrors
You can select if the exterior mirrors automatical-
ly fold in when locking.
35

Opening and closing

Tone when locking!)
You can select if an audio signal sounds when
locking the vehicle.
Open with convenience key
Applies to: vehicles with convenience key
You can deactivate the feature for unlocking us-
ing
the sensor > page 39.
(etiam ere den) in]

S 3 2
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Fig. 25 Driver's door: central locking switch
> To lock or unlock the vehicle, press the or B
button > A\.
When locking the vehicle with the central locking
switch,
the following applies:
— The doors and the luggage compartment lid
cannot be opened from the outside for security
reasons, for example, to reduce the risk of un-
authorized entry while stopped at a light.
— The LED in the central locking switch turns on
when all doors are closed and locked.
— You can open the doors individually from the in-
side by pulling the door handle one time. To
open the rear doors individually, you must pull
the door handle twice.
— In the event of a crash with airbag deployment,
the doors unlock automatically to allow access
to the vehicle.

Z\ WARNING
— Observe the safety precautions > page 34.
— The central locking button works when the


ignition is switched off.


D_ This function is not available in all countries.
36

— The central locking switch is inoperative
when the vehicle is locked from the outside.
WEEE Te (4
2 Driver's door: malfunction! Shift to P before
leaving vehicle. See owner's manual

There is a malfunction in the driver's door. Secure
the vehicle before exiting by selecting the “P” se-
lector lever position. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
2B Central locking: malfunction! See owner's
manual
There is a central locking malfunction. If the
doors cannot lock, you can emergency lock the
doors > page 37. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately to have the malfunction corrected.

Opening and closing

Break-in security feature
The alarm will sound if there is a break-in at the
doors, hood, and/or luggage compartment lid.
Interior/towing protection monitor
The alarm will be triggered if there are move-
ments detected in the vehicle interior (for exam-
ple, by animals) or if there is a change in the vehi-
cle angle (for example, when the vehicle is being
towed).
You can prevent the alarm from being triggered
by deactivating the interior/towing protection
monitor.
Deactivating the interior/towing protection
monitor
There are the following options for deactivating
the interior/towing protection monitor:
> Press the & button on the vehicle key a second
time within two seconds. Or
> Applies to: vehicles with convenience key:
Touch the sensor on the door handle a second
time within two seconds. Or
> Turn the mechanical key in the door lock to the
close position a second time within two sec-
onds.
> Applies to: vehicles with MMI: Select on the
home screen: VEHICLE > Settings & Service >
Interior monitoring.
If you lock the vehicle, then the interior/towing
protection monitor will stay off until the next
time the vehicle is unlocked.

ZA WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more
difficult for emergency workers to enter the
vehicle, which puts lives at risk.

@) Tips
The interior/towing protection monitoring on-
ly functions correctly when the windows and
the roof* are closed.
38


RAZ-0720,


Fig. 28 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
@ Mechanical key and release buttons for
the mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Applies to: vehicles with lockable glove com-
partment: locking/unlocking the glove com-
partment.
— Manually unlock and lock the doors > page 37.
— Applies to: sedan with locking backrests: Lock-
ing and unlocking the backrest > page 86.
— Unlock the luggage compartment lid using the
emergency release > page 44.
@® Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
=> page 199. If a key fob is lost, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.

80B012721BA
Opening and closing

@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.

—To trigger the alarm, press the [PANIC] but-
ton @)° fig. 28.
—To turn the alarm off, press the red [PANIC] but-
ton again.



Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you.
If a key is lost, you should report it to your insur-
ance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

ZA\ WARNING
Observe the safety precautions > page 34.

@) Note
Protect the key against high temperatures
and direct sunlight.
() For the sake of the environment
XE Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@) Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.
— Applies to MMI: You can view the number of
keys programmed to the vehicle by selecting
on the home screen: VEHICLE > Settings &
Service > Vehicle information.
— The system complies with United States FCC
regulations and ISED regulations
=> page 311.
Unlocking and locking the vehicle

B8W-0148


Fig. 29 Door handle: sensor for locking
Depending on the vehicle equipment, you may
have various options for unlocking and locking
your vehicle. The settings in the MMI specify
which doors will unlock > page 35.
Unlocking or locking using the vehicle key
buttons
> To unlock the vehicle, press the @ button
=> page 38, fig. 28.
> To lock the vehicle, press the ff button once.
Unlocking or locking using the sensors
Applies
to: vehicles with convenience key
> To unlock a door or the luggage compartment
lid, grasp the door handle or luggage compart-
ment lid handle.
> To lock the vehicle, close the door and touch
the sensor on the door handle once > fig. 29.
Do not grasp the door handle while locking the
vehicle, or else the vehicle will not lock. The
39
>

Opening and closing

door cannot be opened for a brief period direct-
ly after locking it. This way you have the oppor-
tunity to check if the doors locked correctly.
Unlocking and locking with the Audi connect
vehicle control service
Applies to: vehicles with Audi connect vehicle control
Requirement: Audi connect vehicle control serv-
ices must be activated > page 199. The vehicle
must be parking and the ignition must be switch-
ed off.

ZX WARNING
Observe the safety precautions > page 34.

G) Tips
— Only use the vehicle key when you can see
the vehicle.
— The vehicle can only be locked when the "P”
selector lever position is engaged.
— Do not use the vehicle key to lock and un-
lock when you are inside the vehicle. Other-
wise, you could trigger the anti-theft
alarm*. If this happens, press the @ unlock
button.
@) Tips
Applies to: vehicles with convenience key
— When unlocking or locking the vehicle, the
convenience key cannot be more than ap-
proximately 4 feet (1.5 m) away from the
door handle or luggage compartment.
— Unlocking with the convenience key (keyless
access) can be deactivated in the MMI sys-
tem > page 35.
— To prevent the vehicle battery from dis-
charging, the energy management gradual-
ly switches off convenience functions that
are not needed. You then may no longer be
able to unlock your vehicle with the sensors.
40
the vehicle key


RAZ-0722



BFV-0277



Fig. 31 Vehicle key (rear side): removing the battery holder
LED in the vehicle key
The LED (@) indicates the vehicle key function.
> If you press a button briefly, the LED blinks
once.
> If you press and hold a button (convenience
opening/closing), the LED blinks several times.
> If the LED does not blink, the vehicle key bat-
tery is drained. Replace the battery in the vehi-
cle key.
Replacing the vehicle key battery
> Press the release buttons (2) > fig. 30 and re-
move the mechanical key.
> Press the release buttons @) > fig. 31 while
pulling the battery holder out of the vehicle key
in the direction of the arrow.
> Replace the battery and insert the new battery
with the “+” symbol facing up.
> Slide the battery holder carefully into the vehi-
cle key.
> Insert the mechanical key.

80B012721BA
Opening and closing

Vehicles with & button
Applies to: vehicles with manual child safety lock
> To activate or deactivate the child safety lock
for the power window switch in the rear doors,
press the button in the driver's door (2)
> fig. 36. The indicator light in the button turns
on/blinks.
> To activate or deactivate the manual child safe-
ty lock for the rear door handle, open the re-
spective rear door and turn the key switch with
the mechanical key in the direction of the arrow
or opposite the direction of the arrow 9 fig. 37.
This will disable the function of the rear door
handle.
> Make sure the child safety lock is working by
checking the function on the rear power win-
dow switch and door handle.
Applies to: vehicles with power child safety locks:
It is not possible to operate the rear climate con-
trol system* when the child safety lock is activat-
ed. The SET REAR function allows you to adjust
all settings in the rear using the climate control
system controls in the cockpit.
Message in the instrument cluster display
@/8 Child safety lock: malfunction! Please
contact Service
There is a malfunction in the child safety lock.
Press the @/ & button again.
If the message stays on, drive immediately to an
authorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.

Z\ WARNING
— Observe the safety precautions > page 34.
—A malfunction in the child safety lock could
allow the rear doors to be opened from the
inside, which increases the risk of an acci-
dent.

Power windows
Opening and closing the windows

[RAZ-0723



Fig. 38 Driver's door: power window switch
Power window switches:
@ Left front door
® Right front door
@® Left rear door
@ Right rear door
Opening and closing the windows
The driver can control all power windows. All
power window switches are equipped with a two-
stage function:
> To open or close the window completely, press
the switch down or pull the switch up briefly to
the second level. The operation will stop if the
switch is pressed or pulled again.
> To select a position in between opened and
closed, press or pull the switch to the first level
until the desired window position is reached.
Correcting a malfunction in the one-touch
up/down function
You can reactivate the one-touch up/down func-
tion if it malfunctions.
> Pull the power window switch up until the win-
dow is completely raised.
> Release the switch and pull it up again for at
least one second.

ZA WARNING
— Observe the safety precautions > page 34.
— Never close the windows carelessly or in an
uncontrolled manner, because this increases

the risk of injury.

4s

80B012721BA
Opening and closing

> Closing the opened roof: push the 23 switch
forward briefly to the second level.
> Opening or closing partially: slide the A>
switch to the first level and hold it there until
the roof reaches the desired position.
Quick opening
You can also open the roof and roof sunshade in
one movement.
> Push the 2S switch back briefly to the second
level @ twice in a row.
Roof emergency closing
If an object is detected when closing, the roof
will open again automatically. In this case, you
can then close it with the power emergency clos-
ing function.
> Within five seconds after the sunroof opens au-
tomatically, pull the applicable button until the
roof is closed.

ZA WARNING
To reduce the risk of injury, always pay atten-
tion when closing the roof. Always switch the
ignition off and take the key with you when
leaving the vehicle.

@) Note
Always close the roof when you leave the vehi-
cle and when there is precipitation to reduce
the risk of damage to the interior equipment,
particularly the electronic equipment.
@) Tips
— After switching off the ignition, the roof and
sunshades can still be operated for several
minutes as long as neither of the front
doors have been opened.
—It is not possible to open the roof when
temperatures are too low.

)) The possible number of hand-held transmitters depends
on the equipment.
Garage door opener
Applies to: vehicles with garage door opener
With the garage door opener, you can activate
systems such as the garage doors, security sys-
tems or house lights from inside your vehicle.
These functions are operated in the MMI. Multi-
ple receivers can be programmed, which can con-
trol the functions of up to eight!) hand-held
transmitters.

ZA WARNING
— When operating or programming the garage
door opener, make sure that no people or
objects are in the area immediately sur-
rounding the equipment. People can be in-
jured or property can be damaged if struck
when closing.
— Do not allow yourself to be distracted from
traffic by the viewing and operating the dis-
plays.
@) Tips
—If you sell your vehicle, reset all settings to
the factory default settings > page 237.
— The system complies with United States FCC
regulations and ISED regulations
> page 311.
G) Tips
Before you program your system to the ga-
rage door opener, first check the compatibili-
ty:
— Ask an authorized Audi dealer or authorized
Audi Service Facility or check at www.
homelink.com. You can also find more infor-
mation about HomeLink there.
— You can display information about Home-
Link (compatibility level/status/country
code/HomeLink generation) in the MMI:
— Select on the home screen: VEHICLE > Set-
tings & Service > Garage door opener > @.


47

Opening and closing

Applies to: vehicles with garage door opener
Requirements: the remote control transmitter
must be programmed > page 48, the vehicle
must be within range of the system, and the igni-
tion must be switched on.
There are multiple options to open or close the
system (such as the garage door).
> If you have only programmed one remote con-
trol transmitter, press the - button on the
display. Or
> If you have programmed multiple remote con-
trol transmitters, press the -@ button on the
display and then press the respective system
button. Or
> Applies to: vehicles with programmable steer-
ing wheel button: If you have configured the
programmable steering wheel button, press
the 2K button = page 30. Or
» Applies to: vehicles with location pairing: If you
have programmed Location pairing, press the
button for this in the display (notification cen-
ter > page 23). As you approach the system,
the button is displayed on the MMI.
If transmission was successful, the message:
Send to: XXX will appear.
Applies to: vehicles with garage door opener
You can program both fixed code and rolling code
systems in the MMI using the procedure that is
described.
Requirement: the ignition must be switched on.
Programming the system
Applies to: MMI
Requirement: the hand transmitter must be
present and the vehicle must be within range of
the system (such as the garage door) that you
would like to program.
> If you are programming the garage door opener
for the first time, press the - button on the
display. Follow the instructions in the MMI. Or

D_ Only applies to rolling code systems
48
> If you would like to program other systems, se-
lect on the home screen: VEHICLE > Settings &
Service > Garage door opener. Select the de-
sired button: G@). Follow the instructions in the
MMI.
> If you would like to reprogram systems that are
already programmed, select on the home
screen: VEHICLE > Settings & Service > Garage
door opener. Press the Z button and select 7
for the system to be reprogrammed. Select:
Program. Follow the instructions in the MMI.
With some systems, the garage door opener will
be immediately available after programming.
With other systems, the garage door opener
must also be synchronized.
Synchronizing”
Requirement: the hand transmitter must already
be programmed and the vehicle must be within
range of the system (such as the garage door).
If the system synchronization is performed di-
rectly after the programming procedure, follow
the instructions on the MMI.
If you would like to sync at a later time:
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the button for the system that you would
like to synchronize.
> Follow the instructions in the MMI.
Renaming programmed systems
You can rename the programmed systems indi-
vidually (names may have a maximum of 10 char-
acters).
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> Press the 7 button for the system that you
would like to rename.
> Select: Rename. If necessary, delete the preset
name, such as Garage door opener 1.
> Follow the instructions in the MMI.

80B012721BA
Opening and closing

Location pairing
Applies to: vehicles with location pairing
For easier operation, you can program your sys-
tem's location.
Requirements: the respective hand transmitter
must be programmed > page 48 and the vehicle
must be located in front of the system.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> Press the # button for the system your vehicle
is facing.
> Select: Location pairing.
> Follow the instructions in the MMI.
Only a maximum of three systems can be dis-
played in the notification center > page 23. If
you would like to have all systems displayed,
press G3.
Deleting programmed systems
The programmed systems can be deleted individ-
ually or all at once.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> To delete an individual system, press the L]
button for the desired system. If the checkmark
¥ is set, select: Delete.
> To delete all systems, select: All > Delete.
@ Tips
— Make sure the batteries in the hand trans-
mitter are charged before starting the pro-
gramming process.
— The programming process may take up to
30 seconds. It may be necessary for the
hand transmitter to be pressed again in the
meantime.
— The garage door opener may need to be
synchronized with the system after pro-
gramming. Follow the manufacturer's in-
structions for doing this.
@) Tips
In some cases, the system may need to be
programmed in a different mode (“D mode”).
— Switch the ignition on.
— Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage
door opener.
— Press and hold the desired button @).
— Select Yes, in D mode and follow the in-
structions on the MMI.
49