service AUDI Q5 2021 Owner´s Manual

80B012721BA
Foreword
Thank you for choosing an Audi - we value your trust in us.
Your new Audi will allow you to experience the best in groundbreaking technology and premium quality
equipment that a vehicle has to offer. Audi recommends that you read your Owner's Manual thoroughly
so that you quickly become acquainted with your Audi and make use of all of its features.
In addition to explaining how the different features work, there are many useful tips and information
concerning your safety, how to care for your vehicle, and how to maintain your vehicle's value. Audi also
gives you useful tips and information on how to drive your vehicle more efficiently and in an environ-
mentally-friendly manner.
Audi hopes you enjoy driving your vehicle and wishes you safe and pleasant motoring.

ZA\ warNiNc
Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals includ-
ing engine exhaust, carbon monoxide, phthalates, and lead,
which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize expo-
sure, avoid breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area and
wear gloves or wash your hands frequently when servicing
your vehicle. For more information go to www.P65Warnings.

ca.gov/passenger-vehicle.

80B012721BA
Table of contents

High-voltage system............. 122
Generalinformation................. 122
Charging the high-voltage battery...... 123
Charging equipment................. 129
Trailer ROwilne is «i wows «seas gs eeees 138
Driving witha trailer................. 138
Assist systems................... 141
ASSIST SYSTCINIS§ 65 6 i onws 5 can so oe 141
General information................. 141
Surrounding area detection............ 142
Driving information.............. 145
Speed warning system................ 145
Camera-based traffic sign recognition... 145
Traffic light information.............. 147
Laptimer..... 0.2... cee eee eee eee 148
Integrated Toll Module............... 149
DriVeEraSSISTAMGES .. 6. cies me oon 151
Cruise control system.............0-. 151
Efficiency @SSISl cass ¢ & news ¢ v wees as nwa 152
Audi adaptive cruise control........... 154
Traffic jam assist... 6.0.0... cee eee ee 162
Distance warning ..............00.08. 164
Audi active lane assist/lane departure
WarNing .... 22... eee ec 165
Audi presense...........--.0 eee eee 167
SIGEASSISE vce ow sani © seunie wv ree 6 8 ae T71,
Exit warning .................0.0000. 173
Parking and maneuvering....... 174
Introduction. ............ 2. eee eee eee 174
Parking aid DlUS ¢ cows ss news se mews sane 174
Rearview camera and peripheral cameras. 176
Rear cross-traffic assist............... 180
Assisted parking..............000e00- 181
Parkeassistts ew 2 omnom 2 2 anwon w 2 avons 6 ¢ 183
Infotainment system............ 186
Telephone..................-0-055 186
TEROGUCLION « « sccoane a woness o 0 varaim + vi nee 186
Setup ..... 0... cee eee ee eee eee 186
Using the Audi phone box............. 188
Using the telephone..........0.0. 000 190
Settings...............0 0000000000. 194
MeSSaQeS essscns sa cavswce ww amuses vo someone vw oe 194
Do It Yourself... 2... eee eee eee 196
AUP CONNECE « 6:65. 6 ev ee ews se os 197
General information................. 197
Audi connect Infotainment............ 197
Using a Wi-Fi hotspot................ 198
Audi connect Infotainment services..... 198
Functions on demand................ 199
Audi connect vehicle control services.... 199
SOTUIAGS cecssin « ws oseuwnn & prresenwin m iovewene @ n sexe 200
Do It Yourself. ...... 0.0... eee eee 201
EMErGéency CALL. . « ccc cs ses een 202
Overview... .... 2... eee eee ee 202
Emergency Call + wsws < nau 9 = seep 2 aOR 202
Online roadside assistance............ 203
Navigation’... « : ssc: <: soos ss eins ees 205
Opening navigation.................. 205
myAudi navigation.................0. 205
Entering adestination................ 206
Stopping route guidance.............. 209
1) on 209
Alternative routes.............2.-04. 211
Additional functions...............-. 211
Satellite map............... 0. eee 212
Map update................0.000 005 213
Traffic information...............0005 214
SettINGS cee: oo weaves © crerenee © wveeee = ese 215
Raqio:: « esc ss news se eee se eee 2 x BOS 217
General
information................. 217
Radio functions...............00000) 218
Online radio's: ss sees se eees a eee ve oe 221
Options and settingsion ss mew s 6 sows a vs 222
Do It Yourself. ........ cece eee eee 223
Mela wise: 2 2 were se were se mere se ween 2 225
Generalinformation................. 225
Bluetooth audio player............... 225
AiMaZOniAleXaion « = wisee 5 ¢ wavs a wove 4 @ 226
Multimedia connections.............. 226
Playing media...............2.20000- 227
Options and settings................. 231
Supported media and file formats...... 231
Do It Yourself. ......... 0.0... e eee eee 233

Table of contents

Audi smartphone interface...... 234
Setup... eee eee eee eee 234
DOIt YOURSELT sce 5 s woes se meee 5 2 ee 235
Additional settings.............. 236
System Settings: : s eens s i vows ve sews es 236
Software update...............2..-0. 237
Connected devices.............000005 238
Legalinformation................... 239
Additional information.......... 240
Brands and licenses..............0005 240
Maintenance and Care........... 241
Checking and Filling............. 241
FUGles « = seam = = sews ez nes eg eee Eee 241
RefaelinGuecs « sess oo wea 2 wen 2 wenn 242
Emissions control system............. 245
Motor compartment................. 246
Engine@iOiles esive s+ wacom ov soe 3 v ema ¥ vs 249
Cooling systeM............0 0.002 253
Brake fluid): < s asws s ¢ qa > § eee + tf eee 255
Electrical:system iiss ee sccwe owe 2 x ere 256
Battery... .. eee eee eee eee 256
Windshield washer system...........- 259
Service interval display............... 259
Wheels............. 6.0. c eee eee 261
Wheels and Tires...........--0000005 261
Tire pressure monitoring system....... 278
Run-flat tires... 2.2... eee eee eee 280
Care and cleaning................ 282
Generalinformation................. 282
Car washes « swas 5 ¢ sams se pean co eee Gs 282
Cleaning and care information......... 283
Taking your vehicle out of service....... 287
Do'lt Yourself sos so isis é genes scene 288
Emergency assistance........... 288
Generalinformation................. 288
EQUIPMENE wees + « wees = nae go wees 8 2 ee 288
Tire MOBILE KEE scccee x © creases we © anairers 6% cenie 288
Changingatire...................000- 290
Collapsible spare tire.............000. 293
JUIMIPFSTANEING 5 x exces 6 w erates @ a cawcens vw ae 294
TOWING... cece ete 296
Fuses and bulbs.................. 299
Fuses... 0... eee ee eee eee 299
BUILDS: sss s = wavs & & ees 5 2 ctetDs sb eG ee 303
Customer information........... 304
Data privacy................000 eee 304
Privacy NOLICE « naw, 2 w aay ¥ Kaew + Meee © 304
Timage reGOrding). « « canew + sect ws caver a os 304
Data memories............00.00e eee 304
Transmitted information.............. 305
Accessories and technical
CINERGSS:. « » sem: : x ews ce ee be ee ee 308
Warranty’ « = eon x 2 manors 6 o ois wv ee 6 308
Audi Literature Shop.............000- 308
Driving in other countries............. 308
Maintenance, repairs, and technical
modifications..................00008 308
Accessories and parts..............-. 310
Reporting Safety Defects.............. 310
Declaration of compliance for
telecommunications equipment and
electroniesystems's « «cows se mean 2 news 314,
Technical data.................... 373
Identification data................... 313
Vehicle datatics ss saves o srewa sv awe 0 ve 313
TAAGK es = see « = wee « = owe Be nee eg oe 315

80B012721BA
Instrument cluster


ZA WARNING
Applies to: vehicles with Audi virtual cockpit
If there is a severe malfunction in the instru-
ment cluster, the display may turn off. The /\|
indicator light may also turn on. Stop the ve-
hicle safely. See an authorized Audi dealer or

authorized Audi Service Facility for assistance.

@) Tips
— The following pages primarily show illustra-
tions of the Audi virtual cockpit*. The dis-
play or location of the items that are shown
may vary on the different versions of the in-
strument cluster.
— You can select the units used for tempera-
ture, speed, and other measurements
> page 236.
— Speeds are displayed in mph (miles per
hour) or km/h (kilometers per hour).
— Certain instrument cluster content can also
be displayed in the head-up display*
=> page 26.
Operating
3:50™
12/5/2018

Fig. 4 Driver information system display



Fig. 5 Left side of multifunction steering wheel

Information is organized within various tabs @
in the instrument cluster. The tab contents are
displayed in the central area (2).
Requirement: the ignition must be switched on.
Selecting a tab
> Press the button @) repeatedly until the
desired tab is selected.
Returning to functions at higher levels
> Press the D button ©).
Opening and closing the menu
> Press the =] button ©.
Selecting and confirming a function
Requirement: a menu or list must be displayed.
> To select a function, turn the left thumbwheel
@ to the desired function.
> To confirm a selection, press the left thumb-
wheel (7).
Switching the view
> Press the VIEW button @) > page 13.
The following tabs may be available, depending
on vehicle equipment:




First tab Vehicle functions > page 16
Second tab | Driver messages (this is only dis-
played if at least one indicator
light/message is being displayed)
Third tab Radio > page 217
Media > page 227
Fourth tab | Telephone > page 190
Fifth tab Navigation > page 205
Adjusting the display


Applies to: Audi virtual cockpit
Fig. 6 Center display: adjusting the display
13

Instrument cluster

Switching the view
Applies to: Audi virtual cockpit
> Press the VIEW button to switch between the
default view @) and the enhanced view (2).
Adjusting the layout
Applies to: Audi virtual cockpit
Depending on the vehicle equipment, various lay-
outs may be available.
» Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Audi virtu-
al cockpit.
> To adjust the desired layout, press @).
Adjusting the additional display
Applies to: Audi virtual cockpit
Depending on the vehicle equipment, the addi-
tional displays that can be selected may vary.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Audi virtu-
al cockpit > Configure.
> Select the desired additional display.
Reducing the display
Depending on the vehicle equipment, you can
hide the central area in the instrument cluster.
> Select on the instrument cluster: vehicle func-
tions tab > E=] button > Reduced display, or
> Press the VIEW button on the multifunction
steering wheel.
Coolant temperature
display
Applies to: vehicles with a coolant temperature indicator
The coolant temperature display @) > page 12
only functions when the ignition is switched on.
To reduce the risk of engine damage, please ob-
serve the following notes about the temperature
ranges.
Cold range
If only the LEDs at the bottom of the gauge turn
on, the engine has not reached operating tem-
perature yet. Avoid high engine speeds, full accel-
eration, and heavy engine loads.
14
Normal range
The engine has reached its operating tempera-
ture once the LEDs up to the center of the gauge
turn on. If the | indicator light in the instru-
ment cluster display turns on, the coolant tem-
perature is too high > page 253.
@) Note
— Auxiliary headlights and other accessories in
front of the air intake impair the cooling ef-
fect of the coolant. This increases the risk of
the engine overheating during high outside
temperatures and heavy engine load.
—The front spoiler also helps to distribute
cooling air correctly while driving. If the
spoiler is damaged, the cooling effect will
be impaired and the risk of the engine over-
heating will increase. See an authorized
Audi dealer or authorized Audi Service Fa-
cility for assistance.
Tachometer
The tachometer (@) 9 page 12 displays the engine
speed in revolutions per minute (RPM). The be-
ginning of the red zone in the tachometer indi-
cates the maximum permissible engine speed for
all gears once the engine has been broken in. Be-
fore reaching the red zone, you should shift into
the next higher gear, select the "D" or "S" selec-
tor lever position, or remove your foot from the
accelerator pedal.
Displaying the tachometer
Applies to: vehicles with plug-in hybrid drive
> Open the Vehicle functions tab.
> Applies to: vehicles with analog instrument
cluster: Select on the multifunction steering
wheel: [=] button > Tachometer.
> Applies to: vehicles with Audi virtual cockpit:
Select on the MMI home screen: SETTINGS >
Display & brightness > Audi virtual cockpit >
Left dial > Tachometer or Combined.
Engine speed limitation
If the BB indicator light turns on, the engine will
be automatically limited to the RPM displayed in
the instrument cluster. This will protect the >

80B012721BA
Instrument cluster

engine components, for example during a cold
start or from overheating.
The engine speed limitation is deactivated if you
release the accelerator pedal while the engine is
at normal operating temperature.
If the engine speed limitation was activated by
an engine control malfunction, the By indicator
light also turns on. Make sure the engine speed
does not go above the speed displayed, for exam-
ple when downshifting. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
@) Note
The needle in the tachometer may only be in
the red area of the gauge for a short period of
time before there is a risk of damaging the
engine. The location where the red zone be-
gins varies depending on the engine.
Power meter
Applies to: vehicles with plug-in hybrid drive


© ©
@ Ip



RAZ-0575,

Applies to: vehicles with Audi virtual cockpit
Fig. 7 Instrument cluster: power meter

9 ©




[RAzZ-1117]

Applies to: vehicles with analog instrument cluster
Fig. 8 Instrument cluster: power meter
Displaying the power meter
Applies to: vehicles with Audi virtual cockpit
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Audi virtu-
al cockpit > Left dial > Power meter or Com-
bined.
The power meter (@) > page 12 gives feedback
about the usage capacity of the drive system. The
power meter needle displays the current usage
capacity.
Applies to: vehicles with Audi virtual cockpit: In
Audi virtual cockpit, a colored border indicates
how much the drive system can be currently uti-
lized. The colored borders may vary depending
the selected driving program and the electric
power currently available.
on
Depending on the vehicle equipment, the power
meter displays the following driving statuses:
@ Drive system switched off
@ Vehicle recovering electrical energy
@® Drive system switched on
@ Vehicle is driving with the electric
motor (green)
© Vehicle is driving with the electric
motor, the combustion engine can
switch on automatically (green
dash)
© Vehicle is driving with the combus-
tion engine (orange)
@ Vehicle is driving with maximum
power from the electric motor and
combustion engine for a brief peri-
od of time
Odometer


Fig. 9 Instrument cluster: reset button
15

Voice recognition system

> To pause voice recognition, say or press Pause
@. To reactivate voice recognition, press @)
again or briefly press the «€ button on the mul-
tifunction steering wheel.
Additional functions
Applies to: vehicles with voice recognition system
Command during voice output
If the function is switched on, you can simply say
a new command during a prompt.
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Allow commands during voice output.
Online recognizer
Applies to: vehicles with online recognizer
You can activate the online recognizer for addi-
tional functions and to improve the results of
voice recognition. A supported menu language
must be selected. When there is an active Inter-
net connection, the spoken command is evaluat-
ed in the vehicle and online.
> When you switch on the voice recognition sys-
tem for the first time, a menu for the online
recognizer will open, or
> Applies to MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Consent to online speech recognizer.
> Read the licensing agreements and accept
them.
Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can activate Amazon Alexa to access certain
functions. A reduced number of commands for
Amazon Alexa are available during this.
Requirement: you must be logged in to your
myAudi account in the vehicle. The online recog-
nizer must be activated. A system language that
is supported by both the voice recognition system
and Amazon Alexa must be selected.
> Applies to: MMI: Select on the home screen:
USER > Connect to Amazon Alexa.
> Follow the instructions in the display.
> Applies to: MMI: To operate Amazon Alexa us-
ing voice commands, select on the home
28
screen: SETTINGS > General > (Speech dialog
system) > Activate the speech dialog system
with "Hey Audi".
>» Say the activation phrase “Alexa” together with
the desired command.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 197.
Gi) Tips
Audi provides access to services from third
party providers. Permanent availability cannot
be guaranteed, because that depends on the
third party provider.
External voice operation
Applies to: vehicles with external speech dialog system
You can access and control the voice operation on
a connected mobile device through your vehicle.
Switching external voice operation on or off
Requirement: the ignition and the MMI must be
switched on. A cell phone must be connected to
the MMI with the Handsfree profile > page 186.
The mobile device being connected must have
voice control that can be controlled externally.
There must be no phone calls in progress and the
parking aid must not be active.
> To switch on the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel.
> To switch off the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel or press Cancel.
Using external voice operation
>» Say the desired command after the signal tone.
> To reactivate voice recognition when it is
paused, press the w€ button briefly on the mul-
tifunction steering wheel or press Resume.
G) Tips
Audi simply provides access to control your
cell phone with voice operation and does not >

Global functions

Global functions
Additional function
buttons





Fig. 24 MMI On/Off knob with joystick function
Adjusting the volume
You can adjust the volume of an audio source or a
system message (for example, from the voice
recognition system) when the sound is playing.
> To increase or decrease the volume, turn the
right thumbwheel @) © fig. 23 upward or
downward, or turn the On/Off knob > fig. 24 to
the right or left.
> To mute, push the right thumbwheel or the
On/Off knob.
Selecting the previous/next track or station
> Press the ld the On/Off knob to the left/right.
Fast forward/rewind
> Press and hold the ld<1/ DD] button @, or
press the On/Off knob to the left or right until
the desired playback position is reached.
30
Quick access steering wheel button
Depending on vehicle equipment, the button ©)
may provide quick access to various functions.
> @ button, see > page 94.
You can program the >K button with various func-
tions.
> To bring up the function that is currently set,
press the button.
> To perform the function that is currently set,
press and hold the >K button, or:
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Steering wheel
button assignment.
> Select and confirm the desired function.
Switching voice operation on or off
«€ button @, see > page 27.
Using the telephone functions
button @, see > page 192.

Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.

80B012721BA
Personalization

Personalization
Users
General information
Applies to: vehicles with personalized user settings
Depending on vehicle equipment and your coun-
try, your vehicle may be able to manage various
users in the MMI. Each user will be assigned the
settings that they last used.
Before you begin driving, you can select a user in
the MMI and load personalized Infotainment and
vehicle settings.
Possible users in the MMI:
— myAudi user: as a myAudi user, you can use
Audi connect services that require a myAudi ac-
count. Certain settings are transferred online to
your myAudi account. If you log into your
myAudi account in another vehicle, you can
load your settings in the other vehicle.
— Local user: as a local user, you can only store
settings in the current vehicle. Your settings
cannot be transferred to other vehicles. Audi
connect services that can only be used with a
myAudi account will not be available.
— Guest: as a guest, you can store settings in the
vehicle without changing the settings for other
users. Audi recommends only using the guest
user temporarily, because settings can be over-
written by other users.
Depending on vehicle equipment, the following
options may be used to detect the active user so
that the user settings can be loaded automatical-
ly before you start driving.
— Vehicle key
Requirement: the driver's door has been opened.
The detected user must be shown in the MMI.
Confirm the user shown, select another user
= page 31, or add another user > page 31.

ZA WARNING
It may not be possible to load Infotainment
and vehicle settings, or they may only load
partially. The driver is always responsible for
the Infotainment and vehicle settings in order
to reduce the risk of an accident.

@) Tips
— Certain Infotainment and vehicle settings
(such as mirrors, last radio stations) may be
stored, depending on vehicle equipment.
You can find additional information in the
MMI. Select on the home screen: SETTINGS
> General > Legal notes > About Audi con-
nect.
— Applies to: myAudi users: The stored set-
tings can only be transferred to vehicles
that are capable of receiving the transmit-
ted information. There may be restrictions
that prevent this, particularly in other coun-
tries.
— Applies to: myAudi users: The settings can
only be transferred and loaded when there
is coverage from the applicable mobile
phone service provider.
— Applies to: myAudi users with PIN protec-
tion switched on: If the MMI displays a de-
tected user but you simply start driving or
wait without entering the 4-digit PIN, then
the guest user will be selected. Some set-
tings for the detected myAudi user will be
transferred to the guest user.
OTe e le (ta 4
Applies to: vehicles with user management
Opening user management
Applies to: MMI
> Press USER on the home screen.
Selecting a user
Applies to: MMI
> Press on the desired user.
> Enter the 4-digit myAudi PIN, if necessary.
Adding myAudi users
Applies to MMI and Audi connect
Requirement: you must have successfully regis-
tered at my.audi.com and have created a 4-digit
myAudi PIN.
> Press Add user.
> Press Log in now to log in with your myAudi
credentials.
> Follow the system instructions.
31

Personalization

To transfer existing destinations from the MMI to
your myAudi account one time, confirm the sys-
tem prompts with Yes.
You can set a profile pictured for your myAudi
user at my.audi.com.
Adding a local user
Applies to: MMI
> Press Add user.
> Press Initiate setup.
> Press Local user.
> Follow the system instructions.
Editing users
Applies to: MMI
Requirement: the user must be selected and that
user’s settings must be loaded.
> Press on the user.
Depending on the user type, available options
may include the following.
PIN protection: when this function is switched
on, the 4-digit myAudi PIN must be entered be-
fore any settings for this user can be loaded.
Remove the user from the vehicle: the user will
only be deleted in the vehicle from the list in the
MMI.
Change name: you can change the name of the
local user.
Removing users
Applies to: MMI
> Select on the home screen: Users > > one or
more entries > Delete. The user will only be de-
leted from the list in the MMI. The authoriza-
tions for the user in the vehicle (such as key
user) will not be removed.
@ Tips
— The guest user cannot be renamed.
— When changing users, the new user settings
are loaded in the vehicle.
— Ifa user has the & symbol, PIN protection is
active. To switch off PIN protection, you can
edit the user.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
32
Applies to: vehicles with key user management
Depending on vehicle equipment, the vehicle
owner must be set as the key user for certain
Audi connect vehicle control services and possibly
for functions on demand.
The key user automatically has remote access au-
thorization that allows control of certain func-
tions such as Audi connect vehicle control serv-
ices through the myAudi app.
Setting the key user
Requirement: a key user must not be set yet.
> To set a key user for the vehicle, you will need a
myAudi account. Register at my.audi.com.
> Add your vehicle at my.audi.com and then veri-
fy your myAudi account using the verification
process that is provided.
> Applies to: MMI: Select on the home screen:
USER > (¥ > Set key user.
> Follow the system instructions and enter the
10-digit vehicle code > page 38. The key user
is set. You have the rights to use the Audi con-
nect
vehicle control services > page 199 that
depend on vehicle equipment as well as the
ability to manage other vehicle functions and
any other users.
Managing additional users
Depending on the vehicle equipment, you can
grant authorization for additional users to use
Audi connect vehicle control services at my.audi.
com.
Removing the key user
If you remove the key user, all other users that
were stored by the key user at my.audi.com and
their authorizations will be deleted. It will no
longer be possible to use the Audi connect vehi-
cle control services, depending on the vehicle
equipment.
Requirement: a key user must be set.
> Applies to: MMI: Select on the home screen:
USER > @} > Remove key user.