page 17 AUDI Q5 2021 Owner´s Manual

Personalization

To transfer existing destinations from the MMI to
your myAudi account one time, confirm the sys-
tem prompts with Yes.
You can set a profile pictured for your myAudi
user at my.audi.com.
Adding a local user
Applies to: MMI
> Press Add user.
> Press Initiate setup.
> Press Local user.
> Follow the system instructions.
Editing users
Applies to: MMI
Requirement: the user must be selected and that
user’s settings must be loaded.
> Press on the user.
Depending on the user type, available options
may include the following.
PIN protection: when this function is switched
on, the 4-digit myAudi PIN must be entered be-
fore any settings for this user can be loaded.
Remove the user from the vehicle: the user will
only be deleted in the vehicle from the list in the
MMI.
Change name: you can change the name of the
local user.
Removing users
Applies to: MMI
> Select on the home screen: Users > > one or
more entries > Delete. The user will only be de-
leted from the list in the MMI. The authoriza-
tions for the user in the vehicle (such as key
user) will not be removed.
@ Tips
— The guest user cannot be renamed.
— When changing users, the new user settings
are loaded in the vehicle.
— Ifa user has the & symbol, PIN protection is
active. To switch off PIN protection, you can
edit the user.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
32
Applies to: vehicles with key user management
Depending on vehicle equipment, the vehicle
owner must be set as the key user for certain
Audi connect vehicle control services and possibly
for functions on demand.
The key user automatically has remote access au-
thorization that allows control of certain func-
tions such as Audi connect vehicle control serv-
ices through the myAudi app.
Setting the key user
Requirement: a key user must not be set yet.
> To set a key user for the vehicle, you will need a
myAudi account. Register at my.audi.com.
> Add your vehicle at my.audi.com and then veri-
fy your myAudi account using the verification
process that is provided.
> Applies to: MMI: Select on the home screen:
USER > (¥ > Set key user.
> Follow the system instructions and enter the
10-digit vehicle code > page 38. The key user
is set. You have the rights to use the Audi con-
nect
vehicle control services > page 199 that
depend on vehicle equipment as well as the
ability to manage other vehicle functions and
any other users.
Managing additional users
Depending on the vehicle equipment, you can
grant authorization for additional users to use
Audi connect vehicle control services at my.audi.
com.
Removing the key user
If you remove the key user, all other users that
were stored by the key user at my.audi.com and
their authorizations will be deleted. It will no
longer be possible to use the Audi connect vehi-
cle control services, depending on the vehicle
equipment.
Requirement: a key user must be set.
> Applies to: MMI: Select on the home screen:
USER > @} > Remove key user.

Opening and closing

Opening and closing
Central locking
(eT e e eeu)
ZA WARNING
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle or operate electrical equipment (such
as power windows), which increases the risk
of an accident.

— Applies to vehicles with anti-theft alarm sys-
tem: When the vehicle is locked from the
outside, no one - especially children - should
remain in the vehicle, because the windows
can no longer open from the inside
= page 37, Anti-theft alarm system.
Locked doors make it more difficult for
emergency workers to enter the vehicle,
which puts lives at risk.
All doors and the luggage compartment lid can
be centrally unlocked and locked at once. You can
select in the MMI if the entire vehicle or only the
driver's door should unlock when unlocking the
vehicle > page 35. The turn signals flash twice
when you unlock the vehicle and flash once when
you lock the vehicle. If they do not flash when
locking, check if all doors and lids are closed.

Depending on the vehicle equipment, you may
have different options for centrally unlocking and
locking your vehicle.
— Vehicle key > page 39
— Sensors in the door handles > page 39
— Lock cylinder in the driver's door > page 37
— Interior central locking switch > page 36
Vehicle key
The term “vehicle key” refers to the remote con-
trol key or convenience key*. The convenience
key* is a remote control key with special func-
tions > page 39 and > page 97.
34
Automatic locking
If you unlock the vehicle but then do not open
any of the doors, the luggage compartment, or
the hood within a short period time, the vehicle
locks again automatically. This feature prevents
the vehicle from being accidentally left unlocked
for a long period of time.
Automatic locking (Auto Lock)
The Auto Lock function locks all doors and the
luggage compartment lid once the speed has ex-
ceeded approximately 9 mph (15 km/h). The ve-
hicle will unlock again if the unlock function in
the central locking switch is pressed, the “P” gear
is engaged, or the ignition is switched off.
You can open the doors individually from the in-
side by pulling the door handle one time. To open
the rear doors individually, you must pull the
door handle twice.
In the event of a crash with airbag deployment,
the doors will also automatically unlock to allow
access to the vehicle.
Unintentionally locking yourself out
Only lock your vehicle when all of the doors and
the luggage compartment lid are closed and
there is no key in the vehicle. This reduces the
risk of locking yourself out accidentally.
The
following features help to reduce the risk of
locking your vehicle key in the vehicle:
— If the driver's door is open, the vehicle cannot
be locked by pressing the & button on the re-
mote control key or by touching the locking
sensor* on a door.
— If the vehicle key that was used most recently is
inside the luggage compartment, the luggage
compartment lid will automatically open again
after it closes >.
— If the vehicle key that was last used is detected
inside the vehicle, then the vehicle cannot be
locked from the outside > ©.

Z\ WARNING
Observe the safety precautions > page 34. >

80B012721BA
Opening and closing

@) Note
The following applies when locking the vehi-
cle:
— If the vehicle key that was last used is de-
tected inside the passenger compartment,
then the vehicle cannot be locked from the
outside using the sensor. Take the vehicle
key with you and lock the vehicle again. Oth-
erwise, the vehicle will not be protected
against unauthorized access.
— If you try to lock the vehicle using the but-
ton on the vehicle key while the front pas-
senger's or rear door is open, and you acci-
dentally place the vehicle key inside the pas-
senger compartment and close the door,
the vehicle will lock at first. But if the key-
less system detects a vehicle key inside the
vehicle after it locks, then the vehicle will
unlock again. The turn signals will flash sev-
eral times to indicate this. If you do not
open the vehicle to remove the vehicle key
within a brief period, then the vehicle will
lock automatically. This prevents the vehicle
from being left unlocked for long periods of
time. The vehicle key will then be locked in-
side the vehicle.
— If the luggage compartment lid closes and
the system detects that the last vehicle key
that was used is inside the luggage com-
partment, then the luggage compartment
lid will open again. The turn signals will
flash several times to indicate this. The
doors will lock. Always take the vehicle key
with you, or unauthorized persons may be
able to enter the vehicle.
@ Tips
— Do not leave valuables unattended in the ve-
hicle. A locked vehicle is not a safe!
—The LED in the driver's door rail blinks when
you lock the vehicle. If the LED turns on for
approximately 30 seconds after locking,
there is a malfunction in the central locking
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi
Service Facility.
Setting the central locking system
You can adjust the central locking system to your
preferences. The settings depend on the vehicle
equipment.
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Central locking.
Door unlocking
—If you select All, all doors and the luggage
compartment lid will be unlocked when unlock-
ing the vehicle.
— If you select Driver's door, only the driver's
door will be unlocked. To unlock all doors and
the luggage compartment lid, press the (9 but-
ton on the vehicle key twice. In vehicles with a
convenience key”, only the driver's door will un-
lock when you pull the driver's door handle. If
you pull another door handle, the entire vehicle
will be unlocked.
The entire vehicle will always be locked f you
press the &@ button.
Long press to open windows
You can select if all windows and the panoramic
glass roof* should open using the vehicle key
= page 46, Convenience opening and closing. If
you press and hold the f button on the vehicle
key, all of the windows and the panoramic glass
roof* will close.
Disable rear lid handle
You can select if the luggage compartment lid
can open with the handle. If you activate this
function, the luggage compartment lid can only
be opened with the <¥ or 4s button on the vehi-
cle key or in the driver's door. In vehicles with a
convenience key*, you can still open the luggage
compartment lid using the handle if an author-
ized convenience key is detected > page 41.
Fold mirrors
You can select if the exterior mirrors automatical-
ly fold in when locking.
35

Opening and closing

Tone when locking!)
You can select if an audio signal sounds when
locking the vehicle.
Open with convenience key
Applies to: vehicles with convenience key
You can deactivate the feature for unlocking us-
ing
the sensor > page 39.
(etiam ere den) in]

S 3 2
= c
oa

Fig. 25 Driver's door: central locking switch
> To lock or unlock the vehicle, press the or B
button > A\.
When locking the vehicle with the central locking
switch,
the following applies:
— The doors and the luggage compartment lid
cannot be opened from the outside for security
reasons, for example, to reduce the risk of un-
authorized entry while stopped at a light.
— The LED in the central locking switch turns on
when all doors are closed and locked.
— You can open the doors individually from the in-
side by pulling the door handle one time. To
open the rear doors individually, you must pull
the door handle twice.
— In the event of a crash with airbag deployment,
the doors unlock automatically to allow access
to the vehicle.

Z\ WARNING
— Observe the safety precautions > page 34.
— The central locking button works when the


ignition is switched off.


D_ This function is not available in all countries.
36

— The central locking switch is inoperative
when the vehicle is locked from the outside.
WEEE Te (4
2 Driver's door: malfunction! Shift to P before
leaving vehicle. See owner's manual

There is a malfunction in the driver's door. Secure
the vehicle before exiting by selecting the “P” se-
lector lever position. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
2B Central locking: malfunction! See owner's
manual
There is a central locking malfunction. If the
doors cannot lock, you can emergency lock the
doors > page 37. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately to have the malfunction corrected.

80B012721BA
Opening and closing

Mechanically unlocking and locking the
doors
If the central locking fails, you must unlock or
lock the doors separately.


Fig. 26 Driver's door: door lock cylinder
[RAz-1149|


Fig. 27 Door: mechanically locking
Unlocking or locking the driver's door with
the mechanical key
> Remove the mechanical key > page 38.
> To unlock the driver's door, turn the mechanical
key to the unlock position in the direction of ar-
row @) > fig. 26.
> Pull the door handle to open the driver's door.
> To lock the driver's door, select the "P" position
and turn the mechanical key once to the close
position @=> A\.
Locking the front passenger's door and rear
doors using the mechanical key
The mechanical lock is located on the edge of the
doors (a) or in the latch opening @) > fig. 27. It is
only visible when the door is open.
> Remove the mechanical key > page 38.
> If necessary, remove the cap from the opening
> fig. 27.
> Insert the mechanical key into the slot on the
inside and turn it all the way to the right (right
door) or left (left door).
> If necessary, install the cap in the opening and
close the door.
Once the front passenger’s door or rear doors
close, it will no longer be possible to open them
from the outside. The front doors can be opened
from the inside by pulling the door handle one
time. The rear doors can be unlocked from the in-
side by pulling the door handle one time and
then opened by pulling the door handle again. If
the child safety lock in one of the rear doors is ac-
tivated, you must first pull the door handle from
the inside. Then you can open the door from the
outside.

Z\ WARNING
Observe the safety precautions > page 34.
OMe aa)
Applies to: vehicles with anti-theft alarm system

If the anti-theft alarm system detects a vehicle
break-in, audio and visual warning signals are
triggered. The anti-theft alarm system is switch-
ed on or off when locking or unlocking your vehi-
cle. If the alarm is triggered, it will shut off auto-
matically after a certain amount of time.
Switching the alarm off manually
> To switch the alarm off, press the G button on
the vehicle key or switch the ignition on.
Depending on the vehicle equipment, the anti-
theft alarm system may have the following fea-
tures: >
37

Opening and closing

Break-in security feature
The alarm will sound if there is a break-in at the
doors, hood, and/or luggage compartment lid.
Interior/towing protection monitor
The alarm will be triggered if there are move-
ments detected in the vehicle interior (for exam-
ple, by animals) or if there is a change in the vehi-
cle angle (for example, when the vehicle is being
towed).
You can prevent the alarm from being triggered
by deactivating the interior/towing protection
monitor.
Deactivating the interior/towing protection
monitor
There are the following options for deactivating
the interior/towing protection monitor:
> Press the & button on the vehicle key a second
time within two seconds. Or
> Applies to: vehicles with convenience key:
Touch the sensor on the door handle a second
time within two seconds. Or
> Turn the mechanical key in the door lock to the
close position a second time within two sec-
onds.
> Applies to: vehicles with MMI: Select on the
home screen: VEHICLE > Settings & Service >
Interior monitoring.
If you lock the vehicle, then the interior/towing
protection monitor will stay off until the next
time the vehicle is unlocked.

ZA WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more
difficult for emergency workers to enter the
vehicle, which puts lives at risk.

@) Tips
The interior/towing protection monitoring on-
ly functions correctly when the windows and
the roof* are closed.
38


RAZ-0720,


Fig. 28 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
@ Mechanical key and release buttons for
the mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Applies to: vehicles with lockable glove com-
partment: locking/unlocking the glove com-
partment.
— Manually unlock and lock the doors > page 37.
— Applies to: sedan with locking backrests: Lock-
ing and unlocking the backrest > page 86.
— Unlock the luggage compartment lid using the
emergency release > page 44.
@® Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
=> page 199. If a key fob is lost, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.

80B012721BA
Opening and closing

@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.

—To trigger the alarm, press the [PANIC] but-
ton @)° fig. 28.
—To turn the alarm off, press the red [PANIC] but-
ton again.



Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you.
If a key is lost, you should report it to your insur-
ance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

ZA\ WARNING
Observe the safety precautions > page 34.

@) Note
Protect the key against high temperatures
and direct sunlight.
() For the sake of the environment
XE Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@) Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.
— Applies to MMI: You can view the number of
keys programmed to the vehicle by selecting
on the home screen: VEHICLE > Settings &
Service > Vehicle information.
— The system complies with United States FCC
regulations and ISED regulations
=> page 311.
Unlocking and locking the vehicle

B8W-0148


Fig. 29 Door handle: sensor for locking
Depending on the vehicle equipment, you may
have various options for unlocking and locking
your vehicle. The settings in the MMI specify
which doors will unlock > page 35.
Unlocking or locking using the vehicle key
buttons
> To unlock the vehicle, press the @ button
=> page 38, fig. 28.
> To lock the vehicle, press the ff button once.
Unlocking or locking using the sensors
Applies
to: vehicles with convenience key
> To unlock a door or the luggage compartment
lid, grasp the door handle or luggage compart-
ment lid handle.
> To lock the vehicle, close the door and touch
the sensor on the door handle once > fig. 29.
Do not grasp the door handle while locking the
vehicle, or else the vehicle will not lock. The
39
>

Opening and closing

door cannot be opened for a brief period direct-
ly after locking it. This way you have the oppor-
tunity to check if the doors locked correctly.
Unlocking and locking with the Audi connect
vehicle control service
Applies to: vehicles with Audi connect vehicle control
Requirement: Audi connect vehicle control serv-
ices must be activated > page 199. The vehicle
must be parking and the ignition must be switch-
ed off.

ZX WARNING
Observe the safety precautions > page 34.

G) Tips
— Only use the vehicle key when you can see
the vehicle.
— The vehicle can only be locked when the "P”
selector lever position is engaged.
— Do not use the vehicle key to lock and un-
lock when you are inside the vehicle. Other-
wise, you could trigger the anti-theft
alarm*. If this happens, press the @ unlock
button.
@) Tips
Applies to: vehicles with convenience key
— When unlocking or locking the vehicle, the
convenience key cannot be more than ap-
proximately 4 feet (1.5 m) away from the
door handle or luggage compartment.
— Unlocking with the convenience key (keyless
access) can be deactivated in the MMI sys-
tem > page 35.
— To prevent the vehicle battery from dis-
charging, the energy management gradual-
ly switches off convenience functions that
are not needed. You then may no longer be
able to unlock your vehicle with the sensors.
40
the vehicle key


RAZ-0722



BFV-0277



Fig. 31 Vehicle key (rear side): removing the battery holder
LED in the vehicle key
The LED (@) indicates the vehicle key function.
> If you press a button briefly, the LED blinks
once.
> If you press and hold a button (convenience
opening/closing), the LED blinks several times.
> If the LED does not blink, the vehicle key bat-
tery is drained. Replace the battery in the vehi-
cle key.
Replacing the vehicle key battery
> Press the release buttons (2) > fig. 30 and re-
move the mechanical key.
> Press the release buttons @) > fig. 31 while
pulling the battery holder out of the vehicle key
in the direction of the arrow.
> Replace the battery and insert the new battery
with the “+” symbol facing up.
> Slide the battery holder carefully into the vehi-
cle key.
> Insert the mechanical key.

80B012721BA
Opening and closing


ZA WARNING
If batteries or coin cell batteries are swal-
lowed or enter the body in any other way, they
can cause serious or fatal injuries within a
short period of time. There is a risk of chemi-
cal burns.
— Keep vehicle keys and key fobs with batter-
ies out of the reach of children.
— Keep new or used batteries away from chil-
dren.
— If the battery compartment on a vehicle key
does not close securely, stop using the key
and keep it away from children.
— Seek medical attention immediately if you
suspect that a battery was swallowed or has
entered the body in any other way.

@ For the sake of the environment
Discharged batteries must be disposed of us-
ing
methods that will not harm the environ-
ment. Do not dispose of them in household
trash.
G) Tips
Replacement batteries for the vehicle key
must meet the same specifications as the
original battery.
Luggage compartment
lid
General information

inside it. To reduce the risk of injury, do not
allow children to play in or around the vehi-
ley
—To reduce the risk of injuries by pinching,
make sure that no one is in the operating
area of the luggage compartment lid, in-
cluding the hinge areas and the upper and
lower edge of the luggage compartment lid.
— After closing the luggage compartment lid,
make sure that it is latched. The luggage
compartment lid could open suddenly while
driving, which would increase the risk of an
accident.
— Never drive with the luggage compartment
lid ajar or open, because poisonous gases
from the surrounding area can enter the ve-
hicle interior and increase the risk of asphyx-
iation.
— If there is a luggage rack (such as a bicycle
rack) on the luggage compartment lid, the
luggage compartment lid may not open
completely under certain circumstances or it
could close by itself if open due to the extra
weight. Therefore, the open luggage com-
partment lid must be given additional sup-
port or the cargo must first be removed
from the luggage rack.
— Applies to vehicles with power-operated or
sensor-controlled luggage compartment lid:
Pay careful attention when closing the lug-
gage compartment lid. Otherwise, you could
cause serious injury to yourself or others de-
spite the pinch protection.


ZA\ WARNING
— Applies to vehicles with anti-theft alarm sys-
tem: When the vehicle is locked from the
outside, no one - especially children - should
remain in the vehicle, because the windows
can no longer open from the inside
= page 37. Locked doors make it more diffi-
cult for emergency workers to enter the ve-
hicle, which puts lives at risk.
— Always close and lock the luggage compart-
ment lid and the doors when the vehicle is
not in use. Otherwise someone such as a
child could enter the vehicle through the
luggage compartment and become locked

@) Note
The luggage compartment lid can bump into
objects such as the garage ceiling when open-
ing and become damaged.
@) Tips
— When the vehicle is locked, the luggage
compartment lid can be unlocked separately
by pressing the “S button twice on the vehi-
cle key. The luggage compartment lid locks
automatically when it is closed again.
— The ability to open the luggage compart-
ment lid using the handle can be deactivat-
ed or activated in the MMI > page 35.
41
>

Opening and closing

— Applies to: vehicles with fixed rear backr-
ests: The luggage compartment lid can be
unlocked from the inside in an emergency.
Opening and closing the luggage
compartment lid

Fig. 32 Driver's door: opening the luggage compartment
lid
Opening the luggage compartment lid
> When the ignition is switched off, press and
hold the 4s button on the vehicle key twice. Or
> Engage the "P" selector lever position and pull
the < button* in the driver's door. Or
> Applies to: vehicles without convenience key:
Unlock the vehicle or the luggage compartment
lid using the B/ Zs button on the vehicle key
and press the handle in the luggage compart-
ment lid. Or
» Applies to: vehicles with convenience key: Press
the handle in the luggage compartment lid.
The vehicle key cannot be more than approxi-
mately 4 feet (1.5 m) away from the luggage
compartment.
Closing the luggage compartment lid
> Applies to vehicles without automatic luggage
compartment lid: Use the inside grip to pull the
luggage compartment lid down and allow it to
drop gently to close it. Or
» Applies to vehicles with automatic luggage
compartment lid: Note > page 42.

ZA WARNING
Observe the safety precautions > page 41.

42


omatic luggage compar nt lid
Applies to: vehicles with automatic luggage compartment lid


Fig. 33 Luggage compartment lid: @ closing button*, @)
lock button* (vehicles with convenience key*)
The luggage compartment lid can be opened and
closed automatically > A\ in General informa-
tion on page 41.
Opening the luggage compartment lid
> When the ignition is switched off, press and
hold the 4s button on the vehicle key twice. Or
» Engage the "P" selector lever position and pull
the << button* in the driver's door. Or
> Applies to: vehicles with convenience key: Press
the handle in the luggage compartment lid.
The vehicle key cannot be more than approxi-
mately 4 feet (1.5 m) away from the luggage
compartment.
Closing the luggage compartment lid
> Press the < button in the luggage compart-
ment lid. Or
> Press the handle in the luggage compartment
lid. Or
> Press the luggage compartment lid downward
slightly. Or
> When the ignition is switched on, pull the <
switch in the driver's door > page 42, fig. 32
until the luggage compartment lid is closed. Or
» Applies to: vehicles with convenience key: Press
and hold the 4s button on the vehicle key while
the ignition is switched off until the luggage
compartment lid closes. Make sure there is
enough distance (maximum of approximately 9
feet (3 m)) between you and the luggage com-
partment lid. Or
> Applies to vehicles with convenience key: When
the ignition is switched off, press the < / fi* >