red AUDI Q7 2019 Owner´s Manual

4M0012721BG
Telephone

Microphoneinputlevelcan beadjustedduringa
phonecallusingthecontrolknob.
i)Tips
—Severalmobiledevicescan bepairedwith
theMMI,butonlytwo*mobiledevicescan
be
activelyconnected.
—TodeleteallpairedBluetoothdevices,the
Bluetoothfunctioncanberesettothefac-
torydefaultsettings>page248.
Additionaloptions
>Select:[MENU]button>Telephone>rightcon-
trolbutton.


Connectionmanager
See>page248.
Bluetoothsettings*
See>page250.
Onlinesettings*
See>page250.
Wi-Fisettings*
See>page200,Wi-Fisettings.
Directorysettings
Appliesto:vehicleswithtelephone

>Select:[MENU]button>Telephone>leftcon-
trolbutton>Directory>rightcontrolbutton>
Contactsettings.

Memorycapacity
ShowstheMemorycapacityforthedirectory.
Youcanmanageupto17,000contactswiththe
directory.Youcanloadupto4,000contactsfrom
yourcellphoneintoeachdirectory.Youcanalso
importupto1,000contactsfromastoragede-
vice.
Sortorder
Youcansortthecontactsinyourdirectoryalpha-
beticallyaccordingtoLastnameorFirstname.
Importcontacts/Exportcontacts
See>page190.
Downloaddirectory
ToupdatethecontactsintheMMI,youcanman-
uallydownloadyourmobiledevicecontacts.De-
pendingonthemobiledevice,youmayneedto
disconnectandreconnecttheBluetooth connec-
tiontoupdatethecontacts.
Hidecontactswithoutphonenumber
Whenthisfunctionisswitchedon,grayed-out
contactsthathavenophonenumbersstoredfor
themwillbehiddeninthedirectory.

Troubleshooting
Appliesto:vehicleswithtelephone
ProblemSolution
PairingthecellphonetotheMMI|Checkiftherequirementsforconnectingamobiledevicearemet
failed.=>page178.
=>page178.
Or:checkifyouaccidentallydeclinedthe connection setupPINon
yourmobiledevice.Ifnecessary,repeat thepairingprocess

Afterpairing,notallcontactsor
theMMI.

Avoidusingspecialcharactersinnames.
nocontactshavebeenloadedinto|Avoidusingcontactgroups onyourmobiledevice.

191

4M0012721BG
Audiconnect

Audiconnect
Introduction
Dependingonthecountryandthevehicleequip-
ment,thefollowing functionsmaybeavailable:
—AudiconnectInfotainment
—Audiconnectvehiclecontrol
@)Tips
—AUDIAGprovidesaccesstoservicesfrom
thirdpartyproviders.Permanentavailability
cannotbe guaranteed,becausethatde-
pendsonthethirdpartyprovider.
—YoucanalsofindmoreinformationonAudi
connectonlineatwww.audiusa.com.
Audiconnect
Infotainment
Appliesto:vehicleswithAudiconnectInfotainment
WithAudiconnectInfotainmentservices,online
informationistransmitteddirectlytothevehicle.
AnInternetconnectionisrequiredtouseAudi
connectInfotainment.Dependingonthecountry
andthevehicleequipment,thefollowingoptions
maybeavailable:

Z\WARNING
To reducetheriskofanaccident,onlyuseAu-
diconnectInfotainmentserviceswhenroad
andtrafficconditionspermit.Alwaysreadand
followthenotesin>page153,Trafficsafety
information.
G)Tips
— ThedataconnectionforAudiconnectInfo-
tainmentservicesispre-configuredatthe
factory.Youcanchangethedataconnection
settingsatanytimeifyouneedtochange
theconfiguration>page199.
—UseoftheLTE*mobilenetworkstandardis
notavailableineverycountry.Contactan
authorizedAudidealerorauthorizedAudi
ServiceFacilityoryourcellphoneservice
providerforadditionalinformation.

—AudiconnectInfotainmentservicesareonly
availablewithinthecellphonenetworkcov-
eragefromyourcellphoneserviceprovider.
—Availability,scope,providers,screendisplay,
andcostsofservicesmayvarydependingon
thecountry,model,modelyear,enddevice
andrates.
EmbeddedSIMcard
Appliesto:vehicleswith AudiconnectInfotainmentandan
embeddedSIMcard
ThedataconnectionforAudiconnectInfotain-
mentservicesismadethroughanembeddedSIM
card(eSIMcard)thatisinstalledinthevehicle.
Youcan usetheAudiconnectInfotainmentserv-
icesimmediately.
()Note
—TheconnectioncostsforAudiconnectInfo-
tainmentservicesareincludedintheprice
ofAudiconnectInfotainment.Pleasenote
thatchargesmayapplywhenusingcertain
services.Forexample,thisappliestoInter-
netradio/podcastsorforservicesthatuse
theWi-Fihotspot,suchasonlinemedia
sources.Dependingonthecountry,data
plansmayneedtobepurchasedforthese
services>page201.Foradditionalinfor-
mation,seewww.audiusa.com/myaudi.
—Incertainsituations,theWi-Fihotspotdata
connectionmaybeestablishedasareplace-
mentfortheSIMcardonyourWi-Fidevice.
Thisfeaturedependsontheconfiguration
ofyourWi-Fideviceandoperatingsystem.
Thiscouldresultinfeesdependingonyour
cellphoneserviceprovider,especiallyifyou
areusingthisfeaturewhileabroad.Aflat
ratedataplanisstronglyrecommended.For
moreinformation,contactyourcellphone
serviceproviderorrefertotheowner'sman-
ualforyourWi-Fidevice.
193

Audiconnect

Audiconnect
Infotainmentservices
Appliesto:vehicleswithAudiconnectInfotainment
Requirement:yourvehiclemustbeconnectedto
theInternet>page193.
SomeAudiconnectInfotainmentservicesmust
beconfiguredthroughyourpersonalmyAudiac-
countbeforeusingthemforthefirsttime.
>Registeratwww.audiusa.com/myaudi.
AddyourvehicletoyourmyAudiaccount.
>Select:[MENU]button>Audiconnect>right
controlbutton>Login.
>LogintomyAudiinthevehicleusingyoure-
mailaddressandpassword.
@)Tips
—ForsomeAudiconnectInfotainmentserv-
ices,youmayalsohavetoenteryourmyAu-
diaccessinformationwhenaccessingserv-
icesintheMMI.
—SomeAudiconnectInfotainmentservices
mustbeactivated atwww.audiusa.com/
myaudi


—Regardlessofthekeyuserandadditional
users,youcanonlyconnectonemyAudiac-
counttoyourvehicle.
—Tomakeloggingineasierinthevehicle,you
willreceivean8-digitmyAudiPINasanal-
ternativetoyourmyAudipasswordafteryou
havecreatedamyAudiaccount.
—Fordetailedinformationonconfiguration,
visitwww.audiusa.com/myaudi.
AccessingAudiconnectInfotainment
Appliesto:vehicleswithAudiconnectInfotainment

>Select:the[MENU]button>Audiconnect.
AlistofalloftheavailableAudiconnectInfotain-
mentservicesisshownontheInfotainmentsys-
temdisplay.

D_Notavailableinalllanguages.
194
YoucanalsofiltertheAudiconnectInfotainment
servicesbycategory:
>Select:[MENU]button>Audiconnect>left
controlbutton>forexample,Navigationfor
theAudiconnectInfotainmentservicesinthe
navigationmenu.
ETrade
Appliesto:vehicleswith AudiconnectInfotainment


>Select:[MENU]button>Audiconnect>desired
AudiconnectInfotainmentservice>rightcon-
trolbutton.

DependingontheequipmentandtheAudicon-
nect
Infotainmentserviceselected,thefollowing
basicfunctionsmaybeavailable:
Saveaspreview
YoucanalsoseeapreviewoftheselectedAudi
connectInfotainmentservicesontheAudicon-
nectInfotainmenthomepage.
Showonmap
Youcanshowselectedcontentsonthemapand
usethemforrouteguidance.
Login
See>page194.
Readout)
YoucanallowtheMMItoreadouttheselected
contents.
Call
If aphonenumberwasassignedtoanentry,you
cancallthenumber,forexampletoreservetick-
ets.
Refresh
ThecontentsfortheselectedAudiconnectInfo-
tainmentservicearerefreshed.
Startrouteguidance
If alocationwassavedwithanentry,youcan use
itasthenavigationdestination.Routeguidance
startsimmediately.

4M0012721BG
Audiconnect

Changesearcharea
Thesetsearchareacanbechangedatanytime.
Additionalinformationonsearchareascan be
foundunder>page208.
ClosingAudiconnectInfotainmentservices
Regardlessofthefunctionselected,youcan
closean AudiconnectInfotainmentserviceat
anytimeandreturn tothehomescreen.
Services
Appliesto:vehicleswithAudiconnectInfotainment
Dependingonthecountryandthevehicleequip-
ment,thefollowingservicesmaybeavailable:
Weather
Informationoncurrentweatherconditionsas
wellasweatherforecastsfortheselectedsearch
area.
> SelectandconfirmWeather.
News
>Select:Onlinenews>desirednewsfeed>a
headline.
IfyouloggedintomyAudiinyourvehicle
=page194,personalizednewsfeedscanbedis-
played.
Twitter
Requirement:Youmusthaveconnectedyourve-
hiclewithmyAudi>page194.Youmusthave
connectedyourmyAudiaccountwithTwitter.
YoucanonlyconnectoneTwitteraccountwith
yourmyAudiaccount.Notallsettingscanbead-
justedintheMMI.Somecanonlybeadjusted
throughtheTwitterwebsite.
> SelectTwitter>leftcontrolbutton>desired
function(forexample,Trends).
Travel(travelguide)
Requirement:themyAudiappmustbeinstalled
andopenonyourmobiledevice.Yourmobilede-
vicemustbeconnectedtothevehicleWi-Fihot-
spot>page200.

>Select:[MENU]button>Audiconnect>left
controlbutton>Informationcategory>Trav-
el.

Afteropeningthetravelguide,traveltipsinyour
areawillbedisplayedincludingcurrentratingsas
wellasthecorrespondingcategory.
>Toswitchcategories(forexample,barsnear-
by),select:leftcontrolbutton>selectacate-
gory.
Trafficlightinformation
See>page196.

ZAWARNING
—Itisonlysafe tousetablets,laptops,mobile
devicesandothersimilardeviceswhenthe
vehicleisstationarybecause,likeallloose
objects,theycouldbethrownaroundthein-
sideofthevehicleinacrashandcauseseri-
ousinjuries.Storethesetypesofdevicesse-
curelywhiledriving.
—Donotuseanywirelessdevicesonthefront
seatswithinrangeoftheairbagswhiledriv-
ing.Also readthewarningsinthechapter
=>page272,Frontairbags.
@)Note
ReadtheinformationaboutAudiconnect,and
besuretonotetheconnectivitycostssection
=>)inWi-Fisettingsonpage200.

195

Audiconnect

Trafficlightinformation
Appliesto:vehicleswithtrafficlightinformation
Fig.186Example:displayofanestimatedwaittime
Thetrafficlightinformation»givesyouaspeed
recommendation,atwhichtodrivethroughthe
nextgreentrafficlight@©fig.185orinforms
youofthewaittimeatthenextredlight@).The
trafficlightinformationcanbedisplayedinthe
driverinformationsystem,inthestatuslineof
theAudivirtualcockpit*orinthehead-updis-
play*.
Generalinformation
Thetrafficlightinformationissubjecttocertain
systemlimitationsandmaybeunavailableoron-
lypartiallyavailableinthefollowingsituations:
—whenthepermittedspeedlimitisexceeded
—whenbelowacertainspeedlimit
—ifthenexttrafficlightislessthan100feet(30
m)away
—iftheestimatedwaittimeataredlightisless
thanfourseconds
—ifthereisnotrafficlightdataavailable
—ifthedataconnectionwasinterrupted

Serviceinpreparationatthetimeofprinting.Can addlat-
erorisonlyavailableincertainregions.
196

—whenthecamera-basedtrafficsignrecogni-
tion*ismalfunctioning
—whentherearewarningsfromthecamera-
basedtrafficsignrecognition*
Switchingtrafficlightinformationonand
off
—Select:button>Audiconnect>Traffic
lightinformation.

MENU

ZAWARNING
—Whentrafficlightinformationisshown,al-
soalways payattentiontothetrafficsitua-
tion,thedistancetoothervehiclesandthe
areaaroundthevehicle.Thedriverisalways
responsibleforassessingthetrafficsitua-
tion.
—Alwaysadaptyourspeedtothecurrent
weather,roadandtrafficconditions.Thedis-
playedinformationmustnever causeyouto
ignorelegaltrafficregulationsandposea
safetyrisk.
—Regardlessofthetrafficlightinformation,
youshouldalwaysmonitoryourspeedusing
thespeedometerandmakesureyouaread-
hering
tothelegalspeedlimit.
—
Thetrafficlightinformationdoesnotadjust
yourvehicle'sspeedtothespeedrecom-

mendationshowninthedisplay.

@Tips
—Trafficlightinformationisnotyetavailable
inallcitiesandisnotnationwide.
—Alwaysreadtheinstructionsinthe chapter
=>page193.
Additionaloptions
Appliesto:vehicleswith AudiconnectInfotainment

>Select:[MENU
controlbutton.
button>Audiconnect>right
Dependingontheequipmentandthecountry,
thefollowingoptionsmaybeavailableinthe
overviewofAudiconnectInfotainmentservices.>

4M0012721BG
Audiconnect

AboutAudiconnect
Hereyouwillfindlegalinformationregarding
AudiconnectInfotainmentusage.
Login
See>page194.
Connectionmanager
See>page248.
Licensesubscription
Thevalidityandexpirationdateofyourlicenses
aredisplayed.
Refresh
ThecontentoftheselectedAudiconnectInfo-
tainmentserviceortheentireAudiconnectInfo-
tainmentlistisupdated.
Dataprivacy
Requirement:theignitionmustbe switchedon.
Location,vehicle,andpersonal dataaretransmit-
tedwhenusingAudiconnectservices.
Allowingsendingofdata
—SelectandconfirmActivatedataconnection.
Thedatamoduleforthe useofallAudiconnect
serviceswillbeactive.
Restrictingsendingofdata
—SelectandconfirmActivateprivacy.Thedata
connectionislimitedordeactivateddepending
ontheequipment.ThemajorityofAudiconnect
serviceswillnot beavailable.
Thefollowinginterfacesarenotaffectedbythis
setting:Bluetooth,BluetoothLowEnergy(BLE),
Wi-Ficonnection,Audismartphoneinterface
(ASI),NearFieldCommunication(NFC),charging
communication(e-tron),ElectronicTollCollect
(ETC),ifequipped.
@)Note
Youareresponsibleforallprecautionstaken
fordataprotection,anti-virusprotection,and
protectionagainstlossofdataonmobilede-

)Dependsonthecountryand equipment. Theseservices
are availableforalimitedtime.
vicesthatareusedtoaccesstheInternet
throughtheWi-Fihotspot.
i)Tips
—Ifthetransmissionofdataislimited,data
willstillbetransmittedtoverifysubscrip-
tions.
—Ifthetransmissionofdataislimited,itwill
havethefollowingeffectsontheexchange
ofdataforAudiconnectservicesandemer-
gencycalls,ifequipped:
—Theemergencycallfunctionwillremain
availablewithoutrestrictionsandwillcon-
tinuetotransmitdata.
—TheAudiconnectStolenVehicleLocator
systemwillremainavailablewithoutre-
strictionsandwillcontinuetotransmit
data.
—Ifanonlineroadsideassistancecallisini-
tiated,nodatawillbetransmitted,buta
callwillbemade.
—IftheGeofencingAlert,SpeedAlert,
and/orValetAlertserviceshavebeenacti-
vatedbythekeyuser,thentheywillre-
mainavailablewithoutrestrictionsand
continuetotransmitdata.
Audiconnectvehicle
controlservices
AppliestovehicleswithAudiconnectvehiclecontrol
WithAudiconnectvehiclecontrolservices»,you
canutilizevariousservicesusingthemyAudiapp
oronlineatwww.audiusa.com/myaudi.
G@)Tips
—Accessingspecificdataorcontrollingfunc-
tionsremotelydependsonthechargelevel
ofthevehiclebattery.Therefore,these
functionsonlyhavelimitedavailabilityafter
switchingofftheignition.
— AneSIMcardestablishestheInternetcon-
nectionforAudiconnectvehiclecontrol
197
>

Audiconnect

services.Thecostsforthisareincludedin
thepriceofAudiconnectvehiclecontrol
services.Thecellphonenetwork,forexam-
ple,mustbeavailabletouse theseservices.
Appliesto:vehicleswithAudiconnectvehiclecontrol
ForsomeAudiconnectvehiclecontrolservices,
thevehicleownermustbesetupasthekeyuser.
Set keyuser
Requirement:akeyusermustnotbesetyet.the
ignitionmustbe switchedon.
>Tosetakeyuserforthevehicle,youwillneeda
myAudiaccount.Registeratwww.audiusa.
com/myaudi.
>Linkyourvehicletotheaccountatwww.
audiusa.com/myaudiandthenverifyyour
myAudiaccountimmediatelyinordertouse
the Audiconnectvehiclecontrolservices.
>YoucanalsoverifyyourmyAudiaccountlater.
Loginatwww.audiusa.com/myaudiwithyour
accessinformationandverifyyourmyAudiac-
countinusermanagementusingtheverifica-
tionprocessthatisgiven.
>Select:[MENU]button>Audiconnect>ifnec-
essary,Displayavailablefunctions>rightcon-
trolbutton>Audiconnectusermanagement>
Keyuser>Set keyuser.
>
EnteryourmyAudiuser nameandthe10-digit
vehiclecode=page29.Thekeyuserisset.You
havetherightstouse the Audiconnectvehicle
controlservices>page198aswellastheabili-
tytomanageothervehiclefunctionsandany
otherusers.


Resettingtheprimaryuser
Ifyouremovethekeyuser,allotherusersand
theirauthorizationswillbedeleted.Itwillno
longerbepossibletouse the Audiconnectvehi-
clecontrolservices.
Requirement:akeyusermustbeset.theignition
mustbe switchedon.

Select:[MENU]button>Audiconnect>right
controlbutton>Audiconnectusermanagement
>Keyuser>Resetkeyuser.

198
UsingthemyAudiapp
>InstallthemyAudiapponyourmobiledevice
andloginwithyouraccessinformation.
(i)Tips
—Itmayalsobenecessarytoenteryour4-
digitmyAudiPINwhenaccessingsomeAudi
connectvehiclecontrolservices.
—Storethevehiclecodeinasecureplace.It
maybenecessaryto re-enterthevehicle
code.
—Payattentiontoupper-andlower-caselet-
terswhenenteringthevehiclecode.
—Ifyoudonot havethe10-digitvehiclecode,
contactanauthorizedAudidealerorauthor-
izedAudiServiceFacility.
Additionaloptions
AppliestovehicleswithAudiconnectvehiclecontrol
Licensesubscription
Thevalidityandexpirationdateofyoursubscrip-
tionsaredisplayed.Whenthisfunctionisactivat-
ed,youwillbenotifiedbeforeyoursubscription
expires.

Select:[MENU]button>Audiconnect>Display
availablefunctions>rightcontrolbutton>Li-
censesubscription.

Warninglevels
Requirement:theprimaryusermusthavesetone
ormorewarninglevels.Secondaryuserscanonly
seeifawarninglevelisactiveornot.

Select:[MENU]button>Audiconnect>right
controlbutton>Alerts.
Appliesto:vehicleswith Audiconnectvehiclecontrol

Dependingonthecountryandthevehicleequip-
ment,thefollowingservicesmaybeavailable:
Remotelockingandunlocking
Requirement:thevehiclemustbeparkingand
theignitionmustbeswitchedoff.
Thisserviceallowsyoutounlockor lockyourve-
hicle.

Audiconnect

Dataconnectionsettings
UsingtheDataconnectionsettingsmenu,you
cansetwhenthesystemshouldconnecttothe
Internet.TheInternetconnectiondisconnects
automaticallyoncetherequested Audiconnect
Infotainmentservicenolongerrequiresanydata.
—Audiconnect(MMI):whenthisfunctionis
switchedon,adataconnectionisautomatically
establishedinordertouseAudiconnectInfo-
tainmentservices.
—Wi-Fidevices:whenthisfunctionisswitched
on,youcanallowordenyInternetconnections.
@)Note
Alwaysfollowtheinformationfoundin>@in
Wi-Fisettingsonpage200.
@Tips
Formoreinformationonroamingcharges,
contactyourcellphoneserviceprovider.
Wi-Fisettings
Appliesto:vehicleswithWi-Fihotspot
Youcan use theMMIasaWi-Fihotspottocon-
nect
uptoeight Wi-FidevicestotheInternet.
Requirement:theignitionmustbeswitchedon.

>Select:[MENU]button>Telephone>rightcon-
trolbutton>Wi-Fisettings.

Dependingonthecountryandthevehicleequip-
ment,thefollowing functionsmaybeavailable:
Wi-Fi
Whenthisfunctionisswitchedon,theMMIWi-Fi
hotspotisactiveandvisibletootherdevices(for
example,laptopsandcellphones).Youcancon-
nectyourWi-FidevicetotheMMIanduse theIn-
ternetconnectionifnecessary.Ifyouswitchoff
theWi-FiintheMMI,theWi-Fihotspotwillbe
deactivated.Therefore,anyotherdevicesaccess-
ingtheWi-Fihotspotwillnolongerbeconnected
totheWi-Fi.
Networkkey
TheWi-Ficonnectionbetweenyourvehicleand
yourWi-Fideviceisencrypted.Toestablishacon-
200
nection,youmustenterthefollowingvalues
whensettingupyourwirelessdevice.Youcan
changethemifnecessary.
—Accesspoint(SSID):nameoftheWi-Finet-
work.
—Password:arandompasswordwassetatthe
factoryintheMMI.Thepasswordcanbe
changed.TheWPA2encryptionmethodre-
quiresapasswordtobeatleast8characters
long.Chooseasecurepassword.
—Visibletoothers:yourWi-Finetworkvisibility
can be switchedonoroff.

ZAWARNING
—Itisonlysafe tousetablets,laptops,mobile
devicesandothersimilardeviceswhenthe
vehicleisstationarybecause,likeallloose
objects,theycouldbethrownaroundthein-
sideofthevehicleinacrashandcauseseri-
ousinjuries.Storethesetypesofdevicesse-
curelywhiledriving.
—To reducetheriskofanaccident,use theAu-
diconnectInfotainmentserviceswithaWi-
Fihotspotonlyintherearseatwhentheve-
hicleisinmotion,oronlywhenthevehicleis
stationary.
—Donotuseanywirelessdevicesonthefront
seatswithinrangeoftheairbagswhiledriv-
ing.Also readthewarningsinthechapter
=>page272,Frontairbags.
—Asthedriver,donotallowusageoftheWi-
Fihotspottodistractyoufromdriving,as
thiscouldincreasetheriskofanaccident.

C)Note
—Incertainsituations,theWi-Fihotspotdata
connectionmaybeestablishedasareplace-
mentfortheSIMcardonyourWi-Fidevice.
Thisfeature dependsontheconfiguration
ofyourWi-Fideviceandoperatingsystem.
Thiscouldresultinfeesdepending onyour
cellphoneserviceprovider,especiallyifyou
areusingthisfeaturewhileabroad.Aflat
ratedataplanisstronglyrecommended.For
moreinformation,contactyourcellphone
serviceproviderorrefertotheowner'sman-
ualforyourWi-Fidevice.

4M0012721BG
Audiconnect

—Appliesto:embeddedSIMcardusage:The
connectioncostsforAudiconnectInfotain-
mentservicesareincludedinthepriceof
AudiconnectInfotainment.Pleasenote
thatchargesmayapplywhenusingcertain
services.Forexample,thisappliestoInter-
netradio/podcastsorforservicesthatuse
theWi-Fihotspot,suchasonlinemedia
sources.Depending onthecountry,data
plansmayneedtobepurchasedforthese
services>page201.Foradditionalinfor-
mation,seewww.audiusa.com/myaudi.
—Youareresponsibleforallprecautionstaken
fordataprotection,anti-virusprotection,
andprotectionagainstlossofdataonmo-
biledevicesthatareusedtoaccesstheIn-
ternetthroughtheWi-Fihotspot.
@Tips
InvehicleswithoutAudiconnectInfotain-
ment,theuseoftheWi-Fihotspotisonly
possiblefortheWi-Fiaudioplayer*.Adata
connectiontotheInternetcannotbeestab-
lished.
Dataplans)
Appliesto:vehicleswith dataplans
Requirement:YoumusthavearegisteredmyAudi
accountatwww.audiusa.com/myaudi.Yourvehi-
clemustberegisteredinyourmyAudiaccount.
Youcanpurchasedataplansatwww.audiusa.
com/myaudi.
Troubleshooting
Appliesto:vehicleswithAudiconnectInfotainment


ZAWARNING
—Asthedriver,donotallowusageoftheWi-
Fihotspottodistractyoufromdriving,as
thiscouldincreasetheriskofanaccident.
—Itisonlysafe tousetablets,laptops,mobile
devices,andothersimilardeviceswhenthe
vehicleisstationarybecause,likeallloose
objects,theycouldbethrownaroundthein-
sideofthevehicleinacrashandcauseseri-
ousinjuries.Storethesetypesofdevicesse-
curelywhiledriving.
—Donotuseanywirelessdevicesonthefront
seatswithinrangeoftheairbagswhiledriv-
ing.Also readthewarningsinthechapter
=>page272,Frontairbags.

()Note
ReadtheinformationaboutAudiconnect,and
besure tonotetheconnectivitycostssection
=>)inWi-Fisettingsonpage200.
@)Tips
—Pleasenotethatanyvehiclepassengercan
deletetheSIMowner.
—Theassociatedvehicleisnotautomatically
deletedfromthecustomerportalforthe
cellphoneserviceproviderwhenyoudelete
theSIMownerinthevehicle.Ifsellingyour
vehicle,youshoulddeletethevehiclefrom
thecustomerportalforthecellphoneserv-
iceproviderto avoidbeingchargedforaddi-
tionalpurchases.

ProblemSolution

AudiconnectInfotainmentserv-
ices:individualAudiconnectInfo-
notavailable.
SomeAudiconnectInfotainmentservicesmustbeactivatedor
configuredthroughyourpersonalmyAudiaccountbeforeusing
tainmentservicesaregrayed outor|themforthefirsttime.Youcanfinddetailedinformationonline
atwww.audiusa.com/myaudi.

Wi-Fihotspot:itisnotpossible to
connectthroughWi-Fi.
restartit.

CheckifWi-FiisactivatedintheMMI>page200.
DeleteallexistingWi-Ficonnectionsonyourmobiledeviceand


))_Notavailableineverymarket.
201

Audiconnect

DataPrivacy
Appliesto:vehicleswithAudiconnectInfotainment
AUDIAGcollects,uses,storesandsharesyour
personalinformation,suchascontactdata,vehi-
cledata,usagedata,drivingdataandprecisege-
olocation,inordertoprovideyouwiththeprod-
uctsandservicesyouhavepurchasedorrequest-
ed,andforanumberofotherpurposes,forex-
ample,totrackqualityissues,toperformance
andsafety,tomeetourinternalcomplianceorle-
galrequirementsandtomarkettocustomers
andpotentialcustomers.Foramorecomplete
listofthedatawecollect,how weuseitandwith
whomweshareit,pleasevisityourAudination-
al/salesregionwebsiteatwww.audi.com.
Thecollection,useandsharingmayvarydepend-
ingonyourmodelandmodelyear,yoursubscrip-
tionstatus,ortheserviceoffering.Forexample,
collection,useandsharingmayvarybetweenAu-
diconnectservices,ifyouhavedesignatedakey
user,orifyouaredrivingamodelequippedwith
persistentdatalogging.Pleasereviewthecom-
pletePrivacyStatementtounderstandourdata
handlingpracticeswithrespecttoaparticular
service.
Youcanfindadditionalinformationaboutourda-
taprivacypracticesinyourMMIintheoptions
menufortheselectedAudiconnectInfotainment
service.Select:[MENU]button>Audiconnect>
rightcontrolbutton>AboutAudiconnect.


Informationaboutourprivacypracticesincon-
junctionwiththemobileAudiconnectapplica-
tioncan befoundintheApplication’sPrivacy
Statement.
For additionalinformationabouttheprivacy
practicesrelatingtoAudiconnect,myAudi,or
otherwebsites,applicationsoronlineservicesas
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