power steering AUDI Q7 2020 Owner´s Manual

Driving dynamic

or on steep ramps, which could damage your
vehicle.
WEEE Tel
B Air suspension: malfunction! You may con-
tinue driving slowly at max. XX mph (km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. Do not
drive faster than the speed given in the message.
B Air suspension: malfunction! You can contin-
ue driving. Speed limited to max. XX mph
(km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. The
maximum speed has been limited.
B Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited
There is a malfunction. Do not continue driving.
Stop the vehicle safely. Avoid turning the steer-
ing wheel, because the vehicle ground clearance
may be so low that turning the steering wheel
could result in damage to the wheels and wheel
housings.
1 ¢ | Suspension: malfunction! You can continue
driving
There is a malfunction. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
B Air suspension: vehicle too low. Limited
ground clearance
The vehicle ground clearance is very low. Wait un-
til the air suspension system has restored normal
ground clearance. Have an authorized Audi dealer
or authorized Audi Service Facility repair the mal-
function immediately if the indicator light does
not turn off after a significant period of time.
|<] Air suspension: malfunction! Please contact
Service
There is a malfunction. The driving stability may
be limited and the ground clearance may be low.
110
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Audi drive select: automatic suspension low-
ering. See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 28.
Audi drive select: automatic suspension Lift.
See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 28.
Steering
Electromechanical steering supports the driver's
steering movements by electronically adapting
the power steering depending on the vehicle
speed. The settings depend on the selected Audi
drive select* mode.
All-wheel steering
Applies to: vehicles with all-wheel steering
Additional steering ability at the rear axle im-
proves the driving dynamic and stability. At low
speeds, the rear wheels are steered in the oppo-
site direction from the front wheels to reduce the
turning radius. At high speeds, steering the rear
wheels in the same direction as the front wheels
improves the vehicle response and driving stabili-
ty.
a Steering: malfunction! Please stop vehicle
The power steering may have failed. Adapt your
driving style immediately to compensate for the
fact that it may be more difficult to turn the
steering wheel, and stop your vehicle in a safe lo-
cation as soon as possible. Do not continue driv-
ing. See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
a Steering: malfunction! Please stop vehicle.
Pay attention to distance at side
The rear axle steering may have failed. More
space on the road may be needed at the side of >

4M1012721BA
Driving dynamic

the vehicle, and the turning radius may be much
larger. Slow down immediately, and stop your ve-
hicle as soon as possible in a safe location with
enough space at the sides of the vehicle. Do not
continue driving. See an authorized Audi dealer
or authorized Audi Service Facility for assistance.
2 —<| Steering: malfunction! Please stop vehicle
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Do not tow
your vehicle because it cannot be steered. See an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
& Steering: malfunction! You can continue
driving
There is a malfunction in the steering system.
Steering may be more difficult or more sensitive.
Adapt your driving style. Have the steering sys-
tem checked immediately by an authorized Audi
dealer or authorized Audi Service Facility. Please
note that the red indicator light may turn on af-
ter restarting the engine. Do not continue driving
if it does.
& Steering: malfunction! Adapt driving style.
Larger turning radius
The rear axle steering may have failed. The vehi-
cle will have a larger turning radius, and the sta-
bility when driving around curves will be compa-
rable to a vehicle without rear axle steering. Drive
carefully to an authorized Audi dealer or author-
ized Audi Service Facility to have the malfunction
corrected.
|e —o| Steering lock: malfunction! Please contact
Service
There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.

Z\ WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.

@) Tips
—If there is a malfunction, the steering wheel
may be crooked when driving straight.
—Ifthe a or a indicator light only stays on
for a short time, you may continue driving.
All wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving through curves
=> page 112.
The all-wheel drive system is designed for high
engine power. Your vehicle is exceptionally pow-
erful and has excellent driving characteristics
both under normal driving conditions and on
snow and ice. Always read and follow safety pre-
cautions > A\.

Z\ WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-
cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive
vehicles, the engine RPM does not increase
suddenly when the vehicle begins hydro-
planing. Adapt your speed to the road condi-
tions to reduce the risk of an accident.
Sport differential
Applies to: vehicles with sport differential

The sport differential distributes the drive power
to the rear axle based on the situation. The goal
is a high level of agility and ability to accelerate
111

Driving dynamic

on curves. The vehicle is very responsive to steer-
ing. The settings depend on the selected Audi
drive select* mode.
Messages
+3] Sport differential: malfunction! Please con-
tact Service
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
3] Sport differential: temperature too high.
Please adapt driving style
The transmission temperature has increased sig-
nificantly due to the sporty driving manner. Drive
in a less sporty manner until the temperature re-
turns to the normal range and the indicator light
switches of.

ZA WARNING
Contact an authorized Audi dealer or author-
ized Audi Service Facility if the sport differen-
tial is faulty or malfunctioning. The repair
must be performed by trained personnel us-
ing
the correct oil in order to ensure safety.

Electronic Stabilization
Control
Electronic Stabilization Control (ESC) supports
driver safety. It reduces the risk of slipping and
improves driving stability. ESC detects critical sit-
uations, such oversteering and understeering of
the vehicle, the drive wheels spinning, or the risk
of the vehicle tipping. The brakes are applied or
the engine torque is reduced in order to stabilize
the vehicle.
If the B indicator light blinks while driving, the
ESC is actively regulating.
If the B indicator light turns on, the system has
switched the ESC off. In this case, you can switch
the ignition off and then on to switch the ESC on
again. The indicator light turns off when the sys-
tem is fully functional.
112
If the B indicator light turns on, ESC was limit-
ed or switched off manually > page 113.
The following systems are integrated in the ESC:
Anti-lock braking system (ABS)
ABS prevents the wheels from locking when brak-
ing. The vehicle can still be steered even during
hard braking. Apply steady pressure to the brake
pedal. Do not pump the pedal.
A pulsing in the brake pedal indicates that the
system is acting to stabilize the vehicle.
Brake assist
The brake assist system can decrease braking dis-
tance. It increases braking power when the driver
presses the brake pedal quickly in emergency sit-
uations. You must press and hold the brake pedal
until the dangerous situation is over. Depending
on the activated driver assistance systems, the
brake assist system may react with increased sen-
sitivity.
Anti-Slip Regulation (ASR)
ASR reduces drive power when the wheels begin
spinning and adapts the power to the road condi-
tions. This will increase the driving stability.
Electronic Differential Lock (EDL)
The EDL applies the brakes to wheels that are
slipping and transfers the drive power to the oth-
er wheels. This function is not available at higher
speeds.
In extreme cases, EDL automatically switches off
to keep the brake on the braked wheel from over-
heating. The vehicle is still functioning correctly.
EDL will switch on again automatically when con-
ditions have returned to normal.
Power steering
The ESC can also support vehicle stability
through steering.
Selective wheel torque control
Selective wheel torque control is used when driv-
ing on curves. Braking is targeted toward the
wheels on the inside of the curve as needed. This
allows more precise driving in curves.

Driver assistance

Applies to: vehicles with adaptive cruise assist
2 S
Sy e ee
RAZ-0396

Fig. 111 Instrument cluster: driver assistance display
Indicator lights and messages in the speedome-
ter @ -@) inform you about the driving situation
and the settings. In the Driver assistance display
@ - ©, you can find more detailed information
about the system. The displays depend on the
country and equipment.
Display in the speedometer
@ Marking for the set speed
@ Current vehicle speed
@® Available speed range for adaptive cruise as-
sist (example)
Image in the Driver assistance display
The display only appears when the Driver assis-
tance display is open in the on-board computer
> page 14.
Messages and settings
Detected vehicle driving ahead
Set target distance
The set distance is not met. The distance bars
will be colored red from the bottom upward.
Your vehicle
©®
CO®
Availability of lane departure warning and
lane guidance for adaptive cruise assist
136
Availability of lane guidance for adaptive
cruise assist
Indicator lights
BA - The speed/distance control is active. No
vehicles were detected ahead. The stored speed
is maintained.
A ~The speed/distance control is active. A vehi-
cle was detected ahead. The adaptive cruise as-
sist controls the speed and distance from the ve-
hicle driving ahead, and accelerates and brakes
automatically.
BA - The speed/distance control is active but the
vehicle is not ready to drive. A vehicle was de-
tected ahead. Your vehicle is stationary and will
not start driving automatically.
B - The speed/distance control is active but the
vehicle is not ready to drive. No vehicles were de-
tected ahead. Your vehicle is stationary and will
not start driving automatically.
B- The automatic braking is not enough to
maintain a sufficient distance to a vehicle driving
ahead. You must intervene > page 141, Driver in-
tervention request.
& - The indicator light turns on if the system
does not detect enough steering activity by the
driver. Always keep your hands on the steering
wheel so you can be ready to steer at any time.
The indicator light will also turn off, for example
if the steering power from the system is not suf-
ficient and adaptive cruise assist is canceled
=> page 139, Steering intervention request.

ZA\ WARNING
Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.

4M1012721BA
Driver assistance

— The driver's hands are not on the steering
wheel
— Visibility is obstructed by a rise or dip.
Steering intervention request
If no steering activity is detected or the steering
power from the system is not sufficient, the driv-
er steering intervention request will alert the
driver using audio and visual signals. Take over
the steering and keep your hands on the steering
wheel so that you will be ready to steer at any
time. The system will become inactive after a
short time and will only be active again later.
If the driver does not take over steering, the lane
departure warning will no longer be ready to pro-
vide warnings. If the vehicle is equipped with
emergency assist and it is ready to function, it
will be activated > page 154.

ZA\ WARNING
Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.

G) Tips
— Always keep your hands on the steering
wheel so you can be ready to steer at any
time. The driver is always responsible for
adhering to the regulations applicable in
the country where the vehicle is being oper-
ated.
— It is recommended to only switch on lane
guidance on well-constructed roads.
— Certain settings are stored automatically in
the active personal profile.
—The & fig. 114 button switches lane guid-
ance availability and the lane departure
warning on or off simultaneously, if lane
guidance is preset in the adaptive cruise as-
sist settings.
Setting the distance
Applies to: vehicles with adaptive cruise assist

B4M-0234


Fig. 115 Operating lever: setting the distance
If you adjust the speed, you must also change the
time gap to the vehicle driving ahead. The higher
the speed, the greater the distance that is need-
ed.
> Tap the rocker switch to display the distance
that is currently set.
> To increase or decrease the distance in incre-
ments, tap the switch again toward G) or ().
The newly-set distance will be shown briefly, for
example with the indicator light. In the Driv-
er assistance display, a graphic display is shown
instead of the indicator lights > page 136,
fig. 111. The display matches the functions of
the indicator lights.
When approaching a vehicle driving ahead, the
adaptive cruise assist brakes to the set speed and
then maintains the set distance. If the vehicle
driving ahead accelerates, then the adaptive
cruise assist will also accelerate up to the speed
that you have set.
The following distances can be set:
139

4M1012721BA
Driver assistance





Display or in- | Meaning on the corresponding
dicator light side
@ White The lane departure warning is
lines switched on but not ready to pro-
vide warnings.
@ Green Lane departure warning is
line switched on and ready to provide
warnings on that side.
@ Red The lane departure warning will
line warn you with corrective steering
before exiting the lane.
The steering wheel can also vi-
brate to warn you if lane bounda-
ries are detected during a pass-
ing maneuver.

The lane departure warning is ready to provide
warnings if an object is detected on at least one
side of the individual lane.
If the Hi indicator light turns on, the lane depar-
ture warning is not ready to provide warnings.
This may be due to the following reasons:
— The necessary lane marker lines have not been
detected (for example, in a construction zone
or because the lines are obstructed by snow,
dirt, water, or lighting)
— The speed is below the activation speed
— The lane is too narrow or too wide
— The curve is too narrow
— The driver's hands are not on the steering
wheel
— Visibility is obstructed by a rise or dip.
Steering intervention request
If no steering activity is detected or the steering
power from the system is not sufficient, the driv-
er steering intervention request will alert the
driver using audio and visual signals. Take over
the steering and keep your hands on the steering
wheel so that you will be ready to steer at any
time. The system will become inactive after a
short time and will only be active again later.
If the driver does not take over steering, the lane
departure warning will no longer be ready to pro-
vide warnings. If the vehicle is equipped with
emergency assist and it is ready to function, it
will be activated > page 154.
ZA WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— The system warns the driver that the vehicle
is leaving the lane using corrective steering.
The
driver is always responsible for keeping
the vehicle within the lane.
— Corrective steering may not occur at all in
certain situations, such as during heavy
braking. Always be ready to intervene.

(i) Tips
— Always keep your hands on the steering
wheel so you can be ready to steer at any
time. The driver is always responsible for
adhering to the regulations applicable in
the country where the vehicle is being oper-
ated.
— The system does not provide any corrective
steering or steering wheel vibrations if it de-
tects that you are passing another vehicle.
ONC mam Ks) Clea}
Applies to: vehicles with lane departure warning
You can switch the optional steering wheel vibra-
tion warning for the lane departure warning on
and off. The settings depend on the vehicle
equipment.
— Applies to MMI: Select on the home screen: VE-
HICLE > Driver assistance > (<}) > Lane depar-
ture warning > Vibration warning.
G) Tips
Certain settings are stored automatically in
the active personal profile.
tLe [4
Applies to: vehicles with lane departure warning
ray or {is displayed when there is a malfunc-
tion, the lane departure warning and lane guid-
ance functions of the adaptive cruise functions
may be unavailable or limited.
A message that indicates the cause and possible
solution may appear with some displays. The
145
>

Parking and maneuvering

@ You should stop driving in reverse when the
red orientation line touches the edge of an
object, at the latest.
Trailer view
Applies to: vehicles with trailer view
The trailer view > fig. 133 assists you in position-
ing the vehicle in front of a trailer.
— Applies to: vehicles with peripheral cameras:
Switch to the Rear view G) > page 161,
fig. 134.
— Select Trailer view in the upper display when
the parking aid is active |].



Now you can position your vehicle in front of the
trailer. The orange orientation line ©) ° fig. 133
indicates the expected path toward the trailer
hitch. Use the blue markings © to help you esti-
mate the distance to the trailer hitch. Each mark-
ing represents approximately 1 foot (0.30 me-
ters). The width of the blue surface represents
the maximum steering wheel angle.
Symbols
If $2/€9/< is displayed and the display area
represented by that symbol is not available, then
the camera on the that side is not available. The
power exterior mirrors may have been folded in
or a door or the luggage compartment lid may
have been opened.
If # is displayed, there is a system malfunction
and the display area represented by that symbol
is not available. The camera is not working in this
area.
If Nvis displayed, the respective ultrasonic sensor
is icy or dirty. Clean the area in front of the sen-
sors > page 120.
If one of the symbols continues to be displayed,
drive immediately to an authorized Audi dealer or
authorized Audi Service Facility to have the mal-
function repaired.
160


Z\ WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 118.
— Sensors and cameras have spots in which
the surrounding area cannot be detected.
Objects, animals, and people may only be
detected with limitations may not be detect-
ed at all. Always monitor the traffic and the
vehicle's surroundings directly and do not
become distracted.

@) Note
— The orange orientation lines @) show the di-
rection the rear of the vehicle will be travel-
ing, based on the steering wheel angle. The
front of the vehicle swings out more than
the rear of the vehicle. Maintain plenty of
distance so that an exterior mirror or a cor-
ner of the vehicle does not collide with any
obstacles.
— Keep enough distance from the curb to
avoid damage to the rims.
— Only use the images provided by the camera
on the rear of the vehicle when the luggage
compartment lid is completely closed. Make
sure any objects you may have mounted on
the luggage compartment lid do not block
the rearview camera.
@ Tips
— Applies to vehicles with air suspension: The
accuracy of the orientation lines and blue
surfaces on the camera display decreases
when the vehicle is raised or lowered with
the air suspension.
— There is no rear distance warning when trail-
er mode is detected. The front sensors re-
main activated. The visual display switches
to trailer mode. The rearview camera image
will not show the orientation lines and the
blue surfaces. There is no guarantee the
functions will be deactivated when using a
retrofitted trailer hitch.

4M1012721BA
Emergency assistance

(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
G) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 98.
— Switch Audi pre sense* off > page 149 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 280.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 281,
=> page 282.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 49. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may
impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 104.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

ZA\ WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical
power.

Front towing loop





Fig. 190 Front bumper: installing the towing loop (version
2)
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 273.
281
>

4M1012721BA

Locking and unlocking
By remote control. ...... 0... eee ee 35
Using the lock cylinder...............0. 33
With the convenience key............... 35
Low beam headlights .................... 45
Lowering the rear of the vehicle........... 84
Luggage compartment..............0.4. 82
Cage lOO cscs: «2 wes « 2 ewes 6 6 sae ov ee 87
COVED... eee eee eee eee eee 84
Increasing the'size:. «= sea : swam ss mem ss 85
also refer to Luggage compartment...... 82
Luggage compartment lid
Closing button. ................0000005 38
General information...............200. 36
Mechanically unlocking...............-. 39
Opening and closing................4-. 37
Opening and closing with foot motion..... 39
Power opening and closing.............. 38
Lumbar support ¢ ees « s sees = x pees ss Hews 2 59
M
MaiNtENSNGS « scces = aces ¢ o ace to tem a a 292
Maintenance intervals...............005 245
Malfunction Indicator Lamp (MIL)........ 233
Manual shifting..............0.0-eeee ee 98
Map
Changing thescale................... 191
Display « seme + 2 weenie 2 nee & ¢ RoR & 5 He 193
Operating x « cwwvsina so ccswaws av cesniwe o veasaae & on 192
Setting the destination................ 191
MAP
refer to Message Access Profile......... 172
Map preview... 0.0... 0.000. c eee cece 190
Map update.......... 0... 197
ONLINE weer: x 2 saseu 9 2 aayEN od MoE oe EE Ee 197
SD card/USB connection............... 197
Massage function...............-000 eee 59
PRONE: « scomene « ¢ exorause #2 axons a 8 manors nH amazet «0 60
Mechanicalikeys. s assis vs osuse + 0 saa on exnsinn 34
Med iavacss 2 x scone x 2 aon 5 vere oF eee 210,215
Drives 0... . eee eee 210
Supported formats............-00 eee 221
Media center......................00005 216
Memory card
SD card reader (MMD) ¢ i teins se ce ee te cee 210
Supported types and formats........... 221
Memory fUNCtON ses oo cee ee reine ee ees oe 70
Menu language
refer to Setting the language........... 225
Message Access Profile................- 172
MOSSAGESE os wcities excuses 3 oo amet 4 0 aeOS os 172
Mild hybrid drive system..........-...0. 100
Mirror compass’: + sows » + saws 5 2 sees ye ewe 8 56
Mirrors
Adjusting exterior mirrors............... 51.
Dimming... 6... cee cece eee eee §2
Vanity iniirror’s scam » y seme : y eee ce ees 5 53
MMI
refer to Multi Media Interface........... 18
Mobile device
referto Telephone « wie os wean eo nema «ore 165
Mobile phone network
Connection settings.................. 176
Mountainipasses.. » wie « 0 meses « oanesen © cons 106
Moumntaiinnoadsss a isso «x seivaue oo csnsoe oo an 106
Multifunction steering wheel
Buttons ........ 0.0.00 cee eee eee 12,27
OPEratinG’s « = sess s seen ee Heiss se Hewes os 12
Programming buttons.................. 27
Voice recognition system.............0. 25
Multi Media Interface................... 18
Menus and symbols...............--00- 19
Operating’ « s ems < naan 5 x ReEE es BOE e 16; 19
Switching the displays on or off.......... 18
MUuting (MUTE) rice scree ws oreeos & w oeweeis a 0 as 27
MYAUGI + » seas 5 ¢ caw § o pees so eee eee 28
Automatic login..............00 eee eee 28
myAudi navigation................. 186, 190
N
NarrowialeaSiovns « a eaens « 0 sere « wn mmie aw 8 ome 142
Natural leather care and cleaning......... 270
NAVIGA@LION « saws « x eauye = x gues Fe oR FE ew 186
Betterroutesicis + i seven + o cones + a swawens + ones 198
Calling... 0.6.0... cece eee 190
Changing the scale.............0 eee ee 190
also:referto Maps « swe. «2 we « vunene ae oe 192
Navigation database
Version information..............000- 227
Navigation (instrument cluster) .......... 193
NHTSA: scence sw omens + 0 exauoue ¥ x emmuame > ¢ oman 8 294
305