AUDI Q7 2020 Owner´s Manual

Owner's Manual
2020 Q7
Audi Vorsprung durch Technik

4M1012721BA
Foreword
Thank you for choosing an Audi - we value your trust in us.
Your new Audi will allow you to experience the best in groundbreaking technology and premium quality
equipment that a vehicle has to offer. We recommend that you read your Owner's Manual thoroughly
so that you quickly become acquainted with your Audi and make use of all of its features.
In addition to explaining how the different features work, we provide many useful tips and information
concerning your safety, how to care for your vehicle, and how to maintain your vehicle's value. We also
give you useful tips and information on how to drive your vehicle more efficiently and in an environ-
mentally-friendly manner.
We hope you enjoy driving your Audi and we wish you safe and pleasant motoring.
AUDI AG

A WARNING
Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals includ-
ing engine exhaust, carbon monoxide, phthalates, and lead,
which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize expo-
sure, avoid breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area and
wear gloves or wash your hands frequently when servicing
your vehicle. For more information go to www.P65Warnings.
ca.gov/passenger-vehicle.

Table of contents

About this Owner's Manual......
SUMIMALY: ; « ss6% : osen ss sean cs poe s
QC CCeS Skis: si esis a 6 ores os ewe
Cockpit... 2... ee eee eee eee
Indicator lights overview...........0.
Display and operation............
Instrument cluster...............
Instrument cluster overview...........
Loading a personal profile.............
Operating. ........ 20.00. cece eee eee
Adjusting the display.................
Coolant temperature display...........
Tachometer............. eee eee eee
OdOMELEF as + 2 ams < gay & = pemE se ROR «
Outside temperature display...........
Engine oil temperature indicator.......
Vehicle’ TuNCtiONS « ssc. ss sees be eee ee
Touch displays....................
General touch display operation........
Multi Media Interface................
Head-up display..................
DeSériptlonis ss wees « x wees so eee + ee
Voice recognition system........
Generalinformation.................
Operating’ « esses ss assur wx aeuew sv ewe &
External voice operation..............
Global FuUNCtiONS:. icc: 6 6 ese. 6 6 ces
Additional function buttons...........
Starting and driving.............
Personalization..................
Opening and closing.............
Central locking........-.....00-e eee
Child safety lock.............00.-0 08
Power Wind OwWSics «seus ys sms 5 4 wee
Panoramic glass roof.................
Garage door opener..................
NOD
OO
14
16
16 18
24 24
25 25 25
26 27 27 28 28 28 30 30
34
36
40 40
41
Lights and Vision................. 45
Exterior lighting. ...............000ee AS
Interior lightinGisws « 2 wove + ¢ wees os ewe 50
ViSIOM iss +o sea « 5 wore oo semen W armen © oi 51
Windshield wipers................45- 53
Digital compass: s : sees s sees sz wees se 56
Sitting correctly and safely...... 58
Correct passenger seating position...... 58
Frontse@ats's « sews ¢ ¢ asia & 3 saws @ o wars = 58
Rearseat worse a sens + « semi oa axereee nw oie 61
Steering wheel............2..200005. 64
Head restraintsts: « » sae x 2 oawa a s gm o 8 64
Safety belts..............00..00000. 66
Memory function..............-000 eee 70
Airbag system .:2 ss secs ee eee tees 70
Child
safety seats coc « 4 seven © wreuese te © vase 75
Stowing and using............... 81
POWOr SOURCES wisn 5 6 eer ve oes wv eon 81
Cup holders......... 2... e eee eee eee 81
Storage and compartments............ 82
Luggage compartment............... 82
Roof rack... 0.0... 2... e eee eee eee 87
Warn and Cold ic: ss cies ss eee os ve 89
Climate control system............... 89
Steering wheel heating............... 92
Fluids in the A/C system. ............. 92
Driving...................0 0.000005 94
Starting'the vehicle ccc. so eves ee ceed ee 94
Whenidrivingye. sexe os cece 2 oem ves 95
Drive system... 0... 2. ee eee eee eee 100
Start/Stop System « ecw. ss ewes ae ees de 101
Brakes, 2s sii 2 wien a 2 oem ao mame 3 o eee 102
Electromechanical parking brake....... 104
Special driving situations.............. 106
Driving dynamic.................. 108
Audi drive select...............00000. 108
SUSPENSION es « & scues y & seis 5 & aie se ae 109
SECOFING
« ccexses 5 © soewome « % enemas 6 a mens 4 0s 110
All wheel drive (quattro) .............. art
Electronic Stabilization Control......... 112
Trailer towing.................... 115
Driving with atrailer................. 115

4M1012721BA
Table of contents

Assist systems...................
Assist systems...................
General informationiie: « . cies. ene es
Surrounding area detection............
Switching the systems on and off.......
Driving information..............
Speed warning system..............-.
Camera-based traffic sign recognition...
Traffic light information..............
Night vision assist... .........0..000.
Integrated Toll Module...............
Driver assistance.................
Cruise control system.............0--
EfTClenGyOSSISt saws « « cawe « x caw « « aaw
Adaptive cruise assist................
Distance warning.................0-5
Lane departure warning...............
Audi pressense « swiss se seca « seuve » srevese
Side assist... 0.0... cece eee ee eee
Exit WarKING sees 5 x meus 5 2 eee 5 oe eee es
Intersection assistant................
Emergency assist.............0..0...
Parking and maneuvering.......
TintrOGUCHION s & amano: « x sanwese « = smossen a w asians
Parking aid plus.................0005
Rearview camera and peripheral cameras .
Rear cross-traffic assist. ..........00..
Infotainment system............
Telephone)... « - cseswis ss eee oo eave 6 vee
Introduction................ 0.00 eee
Using the Audi phone box.............
Using the telephone..................
M@SSaQ@S ans = : eenu sy eRe ys aeeS so ees
SOttinG Sica sa aus oe seca + warems ¥ wee
Instrument cluster...............000.
Troubleshooting sass ss eee ss ees ss ees
PIC P-COM TE CG occ. 5 5 soseeee 6 5 serie oo eee
Generalinformation.................
Audi connect Infotainment............
Using a Wi-Fi hotspot................
Audi connect Infotainment services.....
Audi connect vehicle control services. ...
SOPGINGS sacs +o aeowens w evewens a x euswoe a» eemeoe 182
Troubleshooting..............2.ee eee 183
Errengenieycalls: « «ec i vais sean s 184
Overview... .. 02... eee eee eee 184
Emergency call «is. .cesess eesu es reese 184
Online roadside assistance............ 185
Navigation................0 eee eee 186
Opening navigation.................. 186
myAudi navigation................04. 186
Entering adestination................ 187
Stopping route guidance.............. 191
Ma picwsns s % suweave a & sumcous ¥ & semeaus wo canes a a ona 192
Personal route assistance............. 194
Alternative routes’. << ses << eee + + verre 194
Additional functions................. 195
Satellite map............... 02 eee 196
Map Update: « eves 2» exaw ¢ » eee cv cea 197
Traffic informationies « ¢ osc +o eee sv ewe 198
Options and settings...............0. 199
REGO). coasic. i 2 siscie 2 6 weswees oats oo aves 202
Openingthe:radios. « cers « » sess w + anenece 202
Radio functions..................--. 203
Online fadiOwes « » ssa x e eas a & ewe 3 2 Ee 206
Options and settings................. 207
Troubleshooting............+-eeee eee 209
a) fo! be ee re 210
General
information................. 210
SD card reader's = esas < ¢ cows < eae s x Hee 210
DYD:diive
« ssc: © 2 sence © o couwoe wo evenene © oe 210
Bluetooth audio player............... 211
Online Media : : eves se sees se eeen te oes 212
AmazoniAlex@ios: « cim «2 en se wns a 2 213:
Multimedia connections.............. 213
Rear Seat Entertainment preparation.... 214
Playing Medias « «sss 4 6 srenne a 6 aves ¥ & we 215
Options and settings................. 219
Supported media and file formats...... 221
Troubleshooting esc 2 2 wee ts wie oo wee 222

Table of contents


Audi smartphone interface...... Z23,
Setup... eect ee 223
TrOuUBLESHOOtING wees « & wees « 2 eos so eee 224
Additional settings.............. 225
System settingS.......0seeecceeveees 225
Connected devices ...... 0.0... 000 e eee 226
Legalinformation..................5 227
Maintenance and Care........... 229
Checking and Filling............. 229
Fuel... 2. cece eee eee eee eee 229
Refuelingjecs ss sees se ane + eeee § s peme 230
Emissions control system...........4. 232
Engine compartment................. 233
ERGINGOtls seus 2 x seme « ¥ neue =e oRBER Fae 236
Cooling:system . « sscses v < ssesens vo eevee so ave 239
Brake fluid... 2... eee eee eee 241
Electrical SySteMi wis ¢ scm ae mews eg ey 242
Battery: « & cess 6 6 ceva © 5 mews « wenn ¥ © oi 242
Windshield washer system...........- 244
Service interval display............... 245
Wheels ........ 0... eee 246
Wheels and Tires . . 246
Tire pressure monitoring system....... 263
RUMMFLAR EINES: « cose = x once 2m seuse = 0 sees 265
Care and cleaning................ 267
General
information wo. ceo saeco es 267
Car washes...............2..20.00005 267
Cleaning and care information......... 268
Taking your vehicle out of service....... 272
Troubleshooting................. 273
Emergency assistance........... 273
General information................. 273
EQUIPITICNE sass ¢ ¢ eens + eeen a 3 ces 3s He 273
Tire mobility kit ose: <2 cere ae eee se ees 273
Replacing wheels..............000005 275
Jump starting.....................0. 278
TOWING scsvss = ¢ wesos « § eeons & 2 Keres 4 = HES 280
Fuses and bulbs.................. 283
FUSES an + x css 5 © ames + © eRe = Beem He 283
BULDSisi0e svowave 4 6 oniuen a a stants a Hanon w 8 ave 287
Customer information........... 288
Data privacy..................000. 288
Image recording............seeeeeees 288
Datamemoniesy. « s sscams sv sume ov ene a 0s 288
Transmitted information.............. 289
Accessories and technical
CHANGES... 1... eee eee eee 292
Warranty......... 00-000. e eee eee 292
Audi Literature Shop..............00. 292
Driving in other countries............. 292
Maintenance, repairs, and technical
MOGIFIcAatIONS vase x x mem = x saw x 2 sue 292
Accessories and parts................ 294
Reporting Safety Defects.............. 294
Declaration of compliance for
telecommunications equipment and
electronic systems............---0000- 295
Technical data..................8. 297
Identification data................00. 297
Vehicle dataiscs: = s xews 2s eens sp oes ye 297
Index... 0.2... eee 299

4M1012721BA
About this Owner's Manual

This Owner's Manual applies to all versions of
this model. It contains important information,
tips, suggestions, and warnings for using your ve-
hicle.
KEEP THIS GUIDE
Keep this manual and any other applicable docu-
ments in your vehicle at all times. This is espe-
cially important if you loan your vehicle to others
or sell it.
This owner's manual describes the equipment
range specified for this model at the time of
printing. Individual equipment options described
may only be available at a later date or may only
be offered in certain countries.
Some sections in this manual do not apply to all
vehicles. When this is the case, the beginning of
the section indicates the validity, for example
“Applies to: vehicles with speed warning sys-
tem”. Optional or vehicle-specific equipment is
also identified with an asterisk “*”.
The illustrations in this manual are a guide.
Some of the details in your vehicle may differ
from the illustration.
All directions, such as “Left”, “right”, “front” and
“rear”, are based on the vehicle's direction of
travel.
* — Optional equipment or vehicle-specific equip-
ment
» The section continues on the next page.
=> A\ Cross reference to a “WARNING” within a
section. If a page number is indicated, the
WARNING is located outside of the section.

ZA WARNING
Text with this symbol contains information
about safety and how to reduce the risk of se-
rious personal injury or death.

@) Note
Text with this symbol contains information
about reducing the risk of damage to your ve-
hicle.
(@) For the sake of the environment
Text with this symbol contains information on
protecting the environment.
@) Tips
Text with this symbol contains additional use-
ful information.

Quick access

Quick access
Cockpit
Fig. 1 Cockpit
@ @ @ @ ©
©
OO©eCOS



RAZ-0485

Door handle
Central locking switch ...........
Memory function buttons ........
Vent
Lever for:
— Turn signals and high beams ....
— High beam assistant ..........
— Lane departure warning ........
—Lane guidance ...............
Multifunction steering wheel with:
— Horn he
= Driver's:dirbag? » wees s 2 wees 2 sae
— Operating buttons ............
Shift paddles: « « cwwws « « savaxe w 0 von
Instrument cluster .............
Head-up display ...............
Windshield washer system lever ..
Upper display’ « = sees ¢ 2 cows ye ves
Lower display .................
®
® @
@®
Lockable glove compartment with:
—CD/DVD drive ................
Front passenger's airbag ........
Depending on equipment, buttons
for:
— ‘drive Select ic ss mews s «ees 2 oe
— Electronic Stabilization Control
(ESE) cas os evenness a annanns 0 acne 0
—Emergency flashers ...........
—Defrosting ..................
— Rear window defogger .........
MMI On/Off button .............
Depending on equipment, buttons
for:
—Parking aid ss eevee svewes vee
— Driver assistance systems ......
Depending on equipment:
— Starting the engine when there is
a malfunction
— Cup holders: s « ¢ seve sc wees g cee
210
70
108
113
156
121

4M1012721BA
Quick access

PESOGKED oe esciee vo acres vo asteame ww awe 81
— Vehicle key holder
Depending on equipment:


— Audi music interface .......... 213
—Audi phone box ............... 167
—SDicard readers. we.isi ccna eve 210
@ Electromechanical parking brake
BUEEGN segue ¢ s enme ¢ x ae © 2 eee e 104
@9 Automatic transmission selector
LEVEN scoop: « & eres ¢ o ane a 2 eee Fe 96
@ [START ENGINE STOP] button .... 94
@ Steering wheel adjustment ...... 64
@3) Lever for:
— Cruise control system ......... 130
— Adaptive cruise assist .......... 134
@4 Connection port for the On Board
Diagnostic System (OBD) ........ 288
@3) Buttons for:
Lights as 5 2 egies 5 ¢ ewe yo ees & 45
—All-weather lights ............ 45
— Rear fog lights ............... 45
@8 Hood release ..............00-% 234
@2 Button for:
— Luggage compartment lid ...... 36
Exterior mirror adjustment ...... SL.
@9) Buttons for:
— Power windows ...........00. 40
— Child safety lock .............. 40
@ Tips
Some the equipment listed here is only instal-
led in certain models or is available as an op-
tion.
Indicator lights overview
The indicator lights in the instrument cluster
blink or turn on. They indicate functions or mal-
functions. Some warning and indicator lights
turn on when you switch the ignition on and must
turn off when the drive system is switched on or
while driving.
With some indicator lights, messages may ap-
pear and warning signals may sound. The indica-
tor lights and messages may be covered by other
displays. To show them again, select the second
tab for messages with the multifunction steering
wheel & page 12.
Some indicator lights in the display can display in
several colors.
A\ Central indicator light
If the A or indicator light turns on, check
the message in the instrument cluster.
The following indicator lights may be available,
depending on the vehicle equipment:

Red indicator lights
Central indicator light
=> page 7,
Instrument cluster
=> page 11
Safety belt
=> page 69























Engine start system
=>page 95
Transmission
=> page 99
Drive system
=> page 101,
Electrical system
=> page 242
Electromechanical parking brake
=> page 104
Electromechanical parking brake
=>page 105
Brake system
=> page 103, > page 105,
=> page 241
Brake system
=> page 103, > page 105,
=> page 241
Steering
=>page 110
Steering lock
=>page 110

Quick access

Air suspension
=> page 110
Electrical system
=> page 242
Engine oil level (MIN)
=> page 236
Engine oil pressure
=> page 236
Cooling system
=> page 239
Hood
=> page 234
Loose wheel warning
=> page 261
Night vision assist
=> page 127
Night vision assist
=> page 127
Distance warning
=> page 143
Steering intervention request
=> page 139
Safe start monitor
=> page 141,
Driver intervention request
=> page 141
Lane departure warning
=> page 144
Lane departure warning
=> page 144
Audi pre sense
=> page 147,
Intersection assist
= page 153


Yellow indicator lights
Central indicator light
>page 7
Safety systems
=> page 71

Transmission
=> page 99

Drive system
=> page 101
Cooling system
=> page 239
Engine start system
=>page 95
Keys
>page 95
Electromechanical parking brake
=>page 105
Brake system
=> page 103
Electronic Stabilization Control
(ESC)
=> page 112
Electronic Stabilization Control
(ESC)
=page 112
Electronic Stabilization Control
(ESC)
=> page 113
Anti-lock braking system (ABS)
>page 114
Anti-lock braking system (ABS)
=>page 114
Steering
=>page 110
Steering lock
=>page 110
All wheel drive
=> page 112
Suspension control
=>page 110
Air suspension
=>page 110
Engine speed limitation
=> page 13
Tank system
=> page 231
Electrical system
=> page 242
Engine oil level (MIN)
= page 236